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INTERIM RESULTS
2 October 2013
1
Building a Better Tesco
• 530,000 colleagues
• More than 70m customers per
week
• 6,900 stores
• 12 countries
• Multiformat, Multichannel
2
Progress
• Invested for customers in every market
• Opening fewer new, large stores
• Increasing investment in digital capability
• Accelerated transformation of general merchandise business
3
Challenging conditions
4
UK consumer confidence: at a glance
Source: A quarterly insight into the mood of the British Shopper, May – July 2013 (dunnhumby). 4
5
Challenging conditions
Source: GSU, Polish Central Statistics Office Source: Office of the National Economic and Social
Development Board, Thailand
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
Q1
12
Q2
12
Q3
12
Q4
12
Q1
13
Q2
13
Thailand in recession:
quarter-on-quarter change in
GDP
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
Q1
11
Q2
11
Q3
11
Q4
11
Q1
12
Q2
12
Q3
12
Q4
12
Q1
13
Q2
13
Poland slowdown:
year-on-year change in GDP
Source: Datastream
19,000
19,500
20,000
20,500
21,000
21,500
22,000
22,500
Q4
07
Q2
08
Q4
08
Q2
09
Q4
09
Q2
10
Q4
10
Q2
11
Q4
11
Q2
12
Q4
12
Q2
13
€
Ireland in recession again:
personal consumption
expenditure
6
Progress
• Invested for customers in every market
• Opening fewer new, large stores
• Increasing investment in digital capability
• Accelerated transformation of general merchandise business
• UK business getting stronger
• Right direction, journey underway
7
OUR APPROACH TO GROWTH AND RETURNS
Financial disciplines Guiderails
Generate positive free cash
flow
Allocate capital within range of 4% down to 3.5% of sales
Maintain a strong investment grade credit rating
Trading profit growth
•Mid-single digit
Dividend growth
• In line with underlying EPS
•Target cover of more than two times
Sustainable ROCE
•12 - 15% range
8
The leading multi-format
retailer in China
9
Compelling offer for customers
Coventry, UK Rama IV, Thailand Budaors, Hungary
10
H1 PERFORMANCE
11
H1 2013/14 – Financial progress
• UK profit up
• Cash flow growing
• Disciplined approach to investment
• Removed drag of US losses
• Partnership with CRE provides platform for profitable growth in China
12
Group performance
13/14 vs. 12/13
Group sales £35,582m 2.0%
Group trading profit £1,588m (7.6)%
Underlying profit before tax
(excluding profit from property-related items) £1,466m (7.4)%
13
Underlying profit before tax
0
200
400
600
800
1000
1200
1400
1600
1800
2000
H1 10/11 H1 11/12 H1 12/13
exc. US and China
H1 13/14
£m
Property-related profits Underlying profit before tax exc. property-related profits
14
Group performance
13/14 vs. 12/13
Group sales £35,582m 2.0%
Group trading profit £1,588m (7.6)%
Underlying profit before tax
(excluding profit from property-related items) £1,466m (7.4)%
Group profit before tax £1,387m (23.5)%
Net finance costs £151m Reduced by 7.9%
Underlying diluted EPS 14.88p (7.9)%*
* Underlying diluted EPS growth calculated on a constant tax rate basis
15
UK
• Continued to Build a Better Tesco
• Improved like-for-like sales growth
in Q2
– Food – major driver
– Q2 Food like-for-like +1%
UK
Sales growth
(exc. petrol, exc. VAT) 1.7%
Trading profit £1,131m
Trading profit growth 1.5%
Trading profit margin 5.2%
Trading margin change 2bp
16
General merchandise transformation
• Reflected in declining like-for-like,
as expected
• Low margin categories deprioritised
• Focus on more profitable categories
• ‘Food First’ approach
REFOCUSING OUR EXISTING SPACE
17
• Strong, improving, profitable sales
growth
• Improved margins
– Lower level of markdown
– Proportion of full price sales
increased
Improving full price sales
60
62
64
66
68
70
72
74
76
78
80
05
Au
g 1
2
02
Se
p 1
2
30
Se
p 1
2
28
Oc
t 1
2
25
-No
v-1
2
23
-De
c-1
2
20
-Ja
n-1
3
17
-Fe
b-1
3
17
-Ma
r-1
3
14
-Ap
r-1
3
12
-Ma
y-1
3
09
Ju
n 1
3
07
Ju
l 13
04
Au
g 1
3
% F
ull
pri
ce
(v
olu
me
)
F+F Market
Source: Kantar Worldpanel Fashion 52w/e Total Market – Proportion
bought on Full Price (% units) – 52 w/e to 4th August 2013
18
Asia
0
100
200
300
400
500
600
700
07/08 FY 12/13 FY
£m
Asia trading
profit
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
07/08 FY 12/13 FY
£m
Asia sales
(inc. VAT)
0
* Excludes one-off items ** Excludes the positive impact of the sale and leaseback programme
ROCE 12/13*
(15)%
(5)%
5%
15%Asia
Europe Bank
0%
10%
UK**
0%
5%
10%
15%
Europe
UK**
Asia
19
Asia
Actual
FX
Constant
FX
Sales growth 7.7% 2.0%
LFL N/A (3.7)%
Trading profit £314m £297m
Trading profit
growth (7.4)% (12.4)%
Trading margin 6.0% 6.0%
Trading margin
change (98)bp (99)bp
Asia
• Korea
– Continued impact of regulations
– Expect H2 profit growth
20
• Korea
– Continued impact of regulations
– Expect H2 profit growth
• Thailand
– Moved into recession
– Competitor openings have increased
– Clubpack issue in H1
Asia
Source:
Office of the National Economic and Social Development Board, Thailand
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
Q1 12 Q2 12 Q3 12 Q4 12 Q1 13 Q2 13
Thailand in recession:
quarter-on-quarter change in GDP
21
Europe
Source: GSU, Polish Central Statistics Office Source: Datastream
19,000
19,500
20,000
20,500
21,000
21,500
22,000
22,500
Q4
07
Q2
08
Q4
08
Q2
09
Q4
09
Q2
10
Q4
10
Q2
11
Q4
11
Q2
12
Q4
12
Q2
13
€
Ireland in recession again:
personal consumption expenditure
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
Q1
11
Q2
11
Q3
11
Q4
11
Q1
12
Q2
12
Q3
12
Q4
12
Q1
13
Q2
13
Poland slowdown:
year-on-year change in GDP
22
Europe
Actual
FX
Constant
FX
Sales growth* 1.2% (3.0)%
LFL* N/A (5.0)%
Trading profit £55m £50m
Trading profit
growth (67.8)% (70.8)%
Trading margin 1.2% 1.1%
Trading margin
change (256)bp (262)bp
Europe
• Like-for-like sales down (5)%
• Improving through half
• Margins impacted
* Excluding petrol
23
Europe
H1 12/13 H1 13/14
£171m
£55m
Impact of
LFL decline
Customer
investment in
Poland
Turkey
Trading Profit, £m
24
Poland
• Investment in our offer
• Showing encouraging signs
• Smaller formats exited H1 with
positive like-for-like sales growth
• Overall like-for-like sales in positive
territory in first few weeks of H2
-25.0%
-20.0%
-15.0%
-10.0%
-5.0%
0.0%
5.0%
10.0%
Mar Apr May June July Aug
Poland LFL by format - H1 2013/14
Large format
Small format
Total exc. Petrol
25
Turkey
• Heartland region
– Better economics
– Improved through H1
• Non-heartland
– Largest stores
– Lower sales densities
– Closed 8 stores in H1
• Changes made to the business
• Improving like-for-like sales trend
Izmir
Non-Izmir
Heartland
Non-heartland
26
EBITDA (£m) Capex (£m)
H1 2013/14
EBITDA (£m) Capex (£m)
H1 2012/13
Disciplined approach in Europe
• 75% reduction in net new space; focused on online and convenience
• Positive cash flow profile, despite challenges:
27
Europe
Actual
FX
Constant
FX
Sales growth* 1.2% (3.0)%
LFL* N/A (5.0)%
Trading profit £55m £50m
Trading profit
growth (67.8)% (70.8)%
Trading margin 1.2% 1.1%
Trading margin
change (256)bp (262)bp
Europe
• Like-for-like sales down (5)%
• Improving through half
• Margins impacted
• Remained cash flow positive
• Better profitability expected in H2
– Strong plans in Ireland
– Benefits of investment coming
through
– Trends already improved in Turkey
– Lower comparatives
* Excluding petrol
28
Tesco Bank performance
94 17
6 71
85 3 88
Trading Profit
H1 12/13
Legacy
Insurance
Fair Value Profit after
adjs. H1
12/13
Trading Profit
exc. FV H1
13/14
Fair Value Trading Profit
H1 13/14
+21%
Deduct: 2012/13 legacy
insurance run off and fair
value release
29
Tesco Bank
• Strong growth in consumer lending
– Supported by Funding for Lending
Scheme
• Challenged insurance market
– Market motor premiums down (15)%
• 90% of new insurance business from
Clubcard holders Attractive rates
Simple products
in complex
markets
Easy to access
Online and
mobile
Tailor products
for Clubcard
customers
Current accounts
Tesco Bank
Driving Loyalty
30
Strategic moves: Fresh & Easy
• Concluded strategic review
• Fresh & Easy sold to Yucaipa
• Total cash cost of exit no more than £150m
– Includes loan to Yucaipa of c.£80m
• No ongoing liabilities
• US losses will cease
31
Strategic moves: China
• Entering into partnership with CRE
• Once completed, results will be
shown on JV and associates line
• China business now accounted for
as a discontinued operation*
• Exchange losses for share of
partnership result
• ROCE accretive
• Merged entity will be self-funding
*In accordance with IFRS 5 'Non-current Assets Held for Sale and Discontinued Operations', the net results of the China business for the period are
required to be presented within discontinued operations.
32
OUR APPROACH TO GROWTH AND RETURNS
Financial disciplines Guiderails
Generate positive free cash
flow
Allocate capital within range of 4% down to 3.5% of sales
Maintain a strong investment grade credit rating
Trading profit growth
•Mid-single digit
Dividend growth
• In line with underlying EPS
•Target cover of more than two times
Sustainable ROCE
•12 - 15% range
33
Generate positive free cash
flow • Trading profit decline offset by working
capital inflow
Financial disciplines
34
Allocate capital within range of 4% down to 3.5% of sales
Generate positive free cash
flow • Trading profit decline offset by working
capital inflow
Financial disciplines
• Reduction of over £200m vs H1 2012/13
• Moving into targeted range in 2014/15
35
Allocate capital within range of 4% down to 3.5% of sales
Generate positive free cash
flow
Maintain a strong investment grade credit rating
• Trading profit decline offset by working
capital inflow
Financial disciplines
• Reduction of over £200m vs H1 2012/13
• Moving into targeted range in 2014/15
• Net debt £7.0bn – down £0.2bn
• Achieved despite significantly lower
property proceeds
36
OUR APPROACH TO GROWTH AND RETURNS
Financial disciplines Guiderails
Generate positive free cash
flow
Allocate capital within range of 4% down to 3.5% of sales
Maintain a strong investment grade credit rating
Dividend growth
• In line with underlying EPS
•Target cover of more than two times
Sustainable ROCE
•12 - 15% range
Trading profit growth
•Mid-single digit
37
Sustainable growth
Lower rate of
growth
Higher rate of
growth
UK
Asia
Europe
38
OUR APPROACH TO GROWTH AND RETURNS
Financial disciplines Guiderails
Generate positive free cash
flow
Allocate capital within range of 4% down to 3.5% of sales
Maintain a strong investment grade credit rating
Trading profit growth
•Mid-single digit
Dividend growth
• In line with underlying EPS
•Target cover of more than two times
Sustainable ROCE
•12 - 15% range
39
ROCE
12.7%
12/13 ROCE Japan US Pro-forma
ROCE inc.
Japan & US
11/12 Exit
Japan
13/14 Exit US 13/14
formation of
JV with CRE
Pro-forma
ROCE for
cont. ops.
40
OUR APPROACH TO GROWTH AND RETURNS
Financial disciplines Guiderails
Generate positive free cash
flow
Allocate capital within range of 4% down to 3.5% of sales
Maintain a strong investment grade credit rating
Trading profit growth
•Mid-single digit
Sustainable ROCE
•12 - 15% range
Dividend growth
• In line with underlying EPS
•Target cover of more than two times
41
Summary
• Good progress despite challenging conditions
• Expect better H2 performance
– Continued UK progress
– Improving international trends
• Committed to medium-term guidance and financial framework
• Focus on:
– Disciplined capital allocation
– Free cash flow generation
– Improving returns
42
UPDATE ON GROUP STRATEGY
43
DRIVING SUSTAINABLE GROWTH
44
1. Continuing to invest in
strong UK business
DRIVING SUSTAINABLE GROWTH
45
1. Continuing to invest in
strong UK business
UK – Building a Better Tesco
Service & Staff Stores & Formats Price & Value
Range & Quality Brand & Marketing Clicks & Bricks
46
1. Continuing to invest in
strong UK business
Food sourcing
• 100% fresh British chicken
• 100% British or Irish beef across
fresh, frozen and ready meals
• Producer Network extended to all
dairy farmers
• Appointed new agricultural director
47
1. Continuing to invest in
strong UK business
Love Every Mouthful
48
1. Continuing to invest in
strong UK business
Love Every Mouthful
49
1. Continuing to invest in
strong UK business
Love Every Mouthful
Customer response
0%
10%
20%
30%
40%
50%
60%
70%
Makes me think more positively about Tesco
when it comes to quality
% a
gre
e
Source: Base LEM Manifesto Recognisers
50
1. Continuing to invest in
strong UK business
Tesco in Society
51
1. Continuing to invest in
strong UK business
+31
+8
100
108 110
Sept Feb Aug
Length of wait at our checkouts
is very good
100
116
121
Sept Feb Aug
Staff are very welcoming
+9
100
109 110
Sept Feb Aug
Staff are very helpful
100
131 136
Sept Feb Aug
Overall customer service and
staff helpfulness is excellent
+1
UK – customer feedback
+2
+5
+16
+5
100
107
110
Sept Feb Aug
Availability is very good
+7
+3
52
1. Continuing to invest in
strong UK business
+31
+8
+9
+1
UK – customer feedback
+2
+5
+16
+5
+7
+3
100
108 110
Sept Feb Aug
Length of wait at our checkouts
is very good
100
116
121
Sept Feb Aug
Staff are very welcoming
100
109 110
Sept Feb Aug
Staff are very helpful
100
131 136
Sept Feb Aug
Overall customer service and
staff helpfulness is excellent
100
107
110
Sept Feb Aug
Availability is very good
53
1. Continuing to invest in
strong UK business
Range & Quality
54
1. Continuing to invest in
strong UK business
55
1. Continuing to invest in
strong UK business
56
1. Continuing to invest in
strong UK business
57
1. Continuing to invest in
strong UK business
Price Promise
58
1. Continuing to invest in
strong UK business
Price perception improvement
“The prices of products I buy
regularly” are excellent or good
Agree that “I trust what the
store says about its prices”
Strongly agree that “I can rely on the
store to be competitive on price”
+34%
+11% +5% +5%
Rate the store as excellent or
good for price matching/
beating vs. competitors
Source: Competitor Pulse
Price Promise
launched
59
1. Continuing to invest in
strong UK business
Refresh
60
1. Continuing to invest in
strong UK business
Refresh Average cost of
refresh 1
£150k
Extra
c.4%
£1.0m c.7%
£1.2m c.3%
£1.6m c.5%
Superstore
Metro
Express
Average
uplift 2
Sq. ft. refreshed and
remodelled
since March 2012
Extra Superstore
Metro Express
Notes: 1. Based on all Refresh projects since Mar-12
2. Based on the Refresh population <52wks
• Highest ROCE Refreshes
• Includes Watford, Purley and Coventry pilots
• Strongest results from most recent Refresh work
• Good margin uplifts due to improved mix
• Strong uplifts driven by tailoring to shopping missions
• Best margin gains across Refresh
• London focus to convenience Refresh programme
• Significant range changes across entire estate
61
1. Continuing to invest in
strong UK business
Refresh
62
1. Continuing to invest in
strong UK business
London
63
1. Continuing to invest in
strong UK business
From Regent Street…
64
1. Continuing to invest in
strong UK business
…to Upton Park
65
1. Continuing to invest in
strong UK business
General merchandise transformation
• Better, more sustainable margins
• Better cash profit
• Stronger sales densities
• Stronger profit densities
• New ranges more resilient to online
REFOCUSING OUR EXISTING SPACE
66
1. Continuing to invest in
strong UK business
General merchandise transformation
67
1. Continuing to invest in
strong UK business
General merchandise transformation
68
1. Continuing to invest in
strong UK business
transformed
69
1. Continuing to invest in
strong UK business
New space
Gateshead Sunderland West Bromwich
70
1. Continuing to invest in
strong UK business
Sunderland Extra
Final scheme:
30% less Tesco space
Tesco
101k sq. ft.
Initial
plan
Tesco
67k sq. ft. Gym
71
2. Establishing multichannel
leadership
DRIVING SUSTAINABLE GROWTH
72
2. Establishing multichannel
leadership
Extra remodel: Watford
73
2. Establishing multichannel
leadership
Extra remodel: Watford
74
2. Establishing multichannel
leadership
Extra remodel: Watford
75
2. Establishing multichannel
leadership
Extra remodel: Coventry
Before After
76
2. Establishing multichannel
leadership
Extra remodel: Coventry
Before After
77
2. Establishing multichannel
leadership
Extra remodel: Coventry
Before After
78
2. Establishing multichannel
leadership
Extra remodel: Coventry
Before After
79
2. Establishing multichannel
leadership
• Fast growing and a key focus in majority of markets
• Represented c.30% of UK net new space in H1
• Even larger proportion of new international space
Convenience
International new openings sq. ft.
Smaller formats
Hypermarkets
UK new openings sq. ft.
Smaller formats
Extras and
Superstores
80
2. Establishing multichannel
leadership
UK grocery home shopping
• UK sales up nearly 13%
• Market leader
• Click & Collect now in
nearly 200 locations
• Sixth dotcom-only
store opens later
this month
Better
availability
Better delivery
service
Improved
customer
satisfaction
81
2. Establishing multichannel
leadership
International grocery home
shopping
• Now in more than 50 cities, across in nine markets outside the UK
Tesco Malaysia Tesco Poland
82
2. Establishing multichannel
leadership
Digital entertainment
83
2. Establishing multichannel
leadership
84
2. Establishing multichannel
leadership
85
2. Establishing multichannel
leadership
Source: OFCOM, August 2013
76% of UK
households
don’t yet
have a
tablet
86
3. Pursuing disciplined
international growth
DRIVING SUSTAINABLE GROWTH
87
3. Pursuing disciplined
international growth
DISCIPLINED INTERNATIONAL GROWTH
Significant
future potential
Korea, Malaysia,
Thailand
Improve
returns,
hold position
Ireland, Czech,
Hungary, Poland,
Slovakia
Refocus on
more profitable
approach to growth
China, India,
Turkey
88
3. Pursuing disciplined
international growth
The leading multi-format
retailer in China
89
90
3. Pursuing disciplined
international growth
The leading multi-format
retailer in China
• Huge opportunity
• New model for Tesco
• Active partnership
– Two seats on the board
– Clearly defined rights
• Clear route to sustainable,
profitable growth
91
3. Pursuing disciplined
international growth
Investment in Poland
92
3. Pursuing disciplined
international growth
Investment in Poland
93
Building a Better Tesco
• Difficult conditions in many markets
• We are focused on delivering changes required
• Strategy is on track, financial discipline in action
• Creating the most compelling offer for customers wherever we operate
• Boldness, discipline, imagination: foundations for success
94
Q & A
95
Disclaimer
This document may contain forward-looking statements that may or may not prove
accurate. For example, statements regarding expected revenue growth and trading
margins, market trends and our product pipeline are forward-looking
statements. Phrases such as "aim", "plan", "intend", "anticipate", "well-placed",
"believe", "estimate", "expect", "target", "consider" and similar expressions are generally
intended to identify forward-looking statements. Forward-looking statements involve
known and unknown risks, uncertainties and other important factors that could cause
actual results to differ materially from what is expressed or implied by the statements.
Any forward-looking statement is based on information available to Tesco as of the date
of the statement. All written or oral forward-looking statements attributable to Tesco are
qualified by this caution. Tesco does not undertake any obligation to update or revise
any forward-looking statement to reflect any change in circumstances or in Tesco’s
expectations.