Integration Strategies for Poor Urban Areas and Disadvantaged Communities 2013

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  • 8/11/2019 Integration Strategies for Poor Urban Areas and Disadvantaged Communities 2013

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    Qualitative

    Assessment

    Integration Strategies for Urban Poor

    Areas and Disadvantaged Communities

    June 2013

    Project coordinator:

    Rob Swinkels

    Research team:

    Manuela Sofia Stnculescu

    (coord.)

    Simona Anton

    Bogdan Corad

    Ctlina Iamandi-Cioinaru

    Oana Irina Fechete

    Mihai Magheru

    Georgiana Neculau

    Mara Laura Stnculescu

    Andreea Trocea

    Rzvan Voinescu

    Bucharest

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    2

    List of acronyms

    The acronyms of the public institutions are in the Romanian language

    CBSCommunity-Based Services

    DGASPCGeneral Directorate for Social Assistance and Child Protection

    INS - National Institute for Statistics

    MMFPS - Ministry of Labor, Family and Social ProtectionMDRAP - Ministry of Regional Development and Public Administration

    MS - Ministry of Health

    MER -Ministry of Education and Research

    NGONon-governmental organization

    SPASPublic Social Assistance Service (within mayoralty)

    The findings and interpretation expressed in this paper are those of the authors, and do not

    necessarily represent the views of the World Bank.

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    Content

    1

    Introduction ......................................................................................................................... 4

    2 Study methodology .............................................................................................................. 5

    2.1 Objectives and approach ....................................................................................................... 5

    2.2 Geographical coverage and the selection of cities ................................................................ 6

    2.3 Data and method ................................................................................................................... 7

    3 Main findings ....................................................................................................................... 9

    3.1 Types of zones and main problems ....................................................................................... 9

    3.1.1

    Economically disadvantaged cities .................................................................................... 9

    3.1.2

    Areas with poor access to infrastructure .......................................................................... 9

    3.1.3 Marginalized areas .......................................................................................................... 11

    3.2 Types of community interventions ...................................................................................... 20

    3.2.1 Relation between the local authorities and poor communities ..................................... 21

    3.2.2 Good practices ................................................................................................................ 23

    4 Lessons learned .................................................................................................................. 26

    4.1.1 Urban development with the people and not for the people ........................................ 27

    5 Annex 1: Research Instruments ........................................................................................... 28

    5.1

    Focus group discussion guide .............................................................................................. 28

    5.2 Interview guide .................................................................................................................... 33

    6 Annex 2: City reports .......................................................................................................... 35

    6.1

    Field Report: Baia Mare ...................................................................................................... 35

    6.2

    Field Report: Trgu Mure.................................................................................................. 54

    6.3 Field Report: Strehaia ......................................................................................................... 69

    6.4 Field Report: Brila............................................................................................................. 77

    6.5 Field Report: Dorohoi ......................................................................................................... 93

    6.6

    Field Report: Clan............................................................................................................ 108

    6.7 Field Report: Oltenia....................................................................................................... 120

    6.8 Field Report: Slobozia ....................................................................................................... 130

    6.9 Field Report: Alba Iulia...................................................................................................... 143

    6.10 Field Report: Bucharest Sector 5 ...................................................................................... 154

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    1IntroductionThe Romanian Ministry of Regional Development and Public Administration (MDRAP) has requested

    the World Bank for assistance with the elaboration of integration strategies for poor and

    marginalized urban communities. This assignment includes: (1) proposing a methodology fordefining different types of urban disadvantaged communities based on a selection of key indicators,

    (2) producing detailed maps that depict the spatial distribution of the key indicators and these types

    of communities, and (3) the elaboration of strategies for integrating these communities.

    This report relates to the third component of the assignment which includes a qualitative study

    aimed to identify factors of success for urban integration strategies in the Romanian context, to

    contribute to the planning and design of improved policies for inclusion of urban disadvantaged

    communities.

    In this regard, ten localities were selected in close cooperation with the MDRAP representatives,

    namely Alba Iulia, Baia Mare, Brila, Clan, Dorohoi, Slobozia, Strehaia, Trgu Mure as well as

    Sector 2 and Sector 5 from the capital Bucharest. The selected cities cover a diversity of urbansettings in which are found all three theoretically identified types of marginalized urban areas.

    With respect to the theoretical typology of the urban disadvantaged communities we draw on the

    First Preliminary Report of the project (April 28, 2013). Thus, the study focuses on the following

    three main types of urban disadvantaged communities (areas or zones):

    (1)Areas with poor access to infrastructure

    This category refers to particularly old neighborhoods of houses or groupings of apartment buildings

    (mainly built in the 60s-70s), which are in rather poor state, poorly endowed with utilities, and

    without modern roads. This type of urban communities may comprise an entire administrative

    locality e.g. small towns that are urban in administrative sense but with livelihoods resembling rural

    areas. They may also comprise parts of a middle or large city e.g. a peripheral neighborhood or poorintra-city neighborhood.

    (2) Economically disadvantaged areas

    This category refers to particularly (small) mono-industrial or agricultural towns, formerly dependent

    on a large state enterprise or an agricultural cooperative. The majority of these settlements are

    (rural) communes that only administratively were declared towns, most often being poorly endowed

    with urban utilities. The own revenues to the local budget are very low, they being dependent on the

    redistribution mechanism from the central budget. Employment opportunities are generally very

    limited in these towns, although, mostly due to international migration, their official registered

    unemployment rates may not reflect well this lack of opportunity.

    (3) Marginalized areas

    Small areas within or beyond the cities formal residential boundaries that are marginalized in a

    number of ways poor or no access to infrastructure, high degrees of unemployment among

    residents, few or no education and health centre, in some cases hazardous environmental

    conditions. In many cases, these communities may also concentrate Roma population.

    Some of these zones, as defined in a 2001 study,1include communities of improvised shelters, often

    near a garbage dump site with residents living from refunded scrap metal or other goods found in

    the garbage, social housing buildings in the historical town centre, former hostels for single workers

    1Stnculescu and Berevoescu (coord.) (2004) Srac lipit, caut alt via! Fenomenul srciei extreme i al zonelor srace n

    Romnia 2001, Ed. Nemira, Bucharest.

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    where some residents have remained after closure of enterprises with uncertain ownership status or

    other buildings in former industrial areas at the city periphery.

    These three main types of urban disadvantaged communities (areas or zones) are expected to

    prevail in Romania's urban environment and have been determined based on three primary level

    criteria - human capital (education, health and household structure), employment and housing, and

    on one secondary level criterion - ethnicity (especially Roma). Thus:

    (1) Areas with poor access to infrastructurerefer to urban areas disadvantaged only regarding the

    housing criterion and not on the employment criterion; with respect to human capital and ethnicity,

    the situation varies from an area to another.

    (2) Economically disadvantaged areas represent by definition urban areas disadvantaged only

    regarding the employment criterion and not on the human capital criterion; with respect to housing

    and ethnicity, the situation varies from an area to another.

    (3) Marginalized areas are urban areas that cumulate disadvantages on human capital, employment

    and housing; with respect to ethnicity, the situation varies from an area to another.

    In terms of level of measurement, the areas with poor access to infrastructure and the marginalizedareas are expected to be identified at the intra-city level, whereas economically disadvantaged areas

    (as defined above) relate most probably to whole localities, mainly small (former) mono-industrial or

    agricultural cities, in which the local economy collapsed.

    2Study methodology

    2.1 Objectives and approach

    The qualitative study presented in this report has two main objectives:

    -

    Validate the maps resulted from the analysis of the 2011 Census data, through a qualitativeassessment.

    -

    Identify factors of success of urban integration strategies in the context of Romania, to contribute

    to the planning and design of improved policies for urban inclusion.

    The first objective of the study could not be achieved. Due to the lack of data availability, the city

    maps based on 2011 Census data could not be produced. Census data will be available only after the

    official launching, which is planned for 4th July 2013. Also, shape files including census tracks were

    not made available by the local authorities from Brila, Bucharest Sector 2 and Sector 5 as well as

    Oltenia (where the research instruments were piloted).

    Therefore, the study approach was altered. Instead of validating the city maps, we turned to an

    exploratory approach. Through qualitative research methods, we identified, together with the local

    stakeholders, which are the disadvantaged areas within their city according to their views and

    knowledge. The research team, however, informed the local stakeholders about the theoretical

    types of disadvantaged areas. In other words, we have gathered data regarding the areas which are

    perceived and considered disadvantaged by the local people, which in many cases are not based on

    solid evidence but on perceptions, values, local legends and so. Nevertheless, nearly all identified

    disadvantaged areas were visited and documented based on interviews with residents (including

    informal leaders), with institutional representatives working in these communities as well as based

    on direct observation and photography.

    The assessment has included in-depth interviews with representatives of local authorities and civil

    society and focus group discussions with residents from the ten selected cities, either living in urban

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    disadvantaged areas or neighbors. In addition, the research team carried out field visits, direct

    observation and photographical documentation in the poor areas.

    2.2 Geographical coverage and the selection of cities

    The study covers eight cities and two sectors of Bucharest, which were selected together with theMDRAP representatives, plus Oltenia city, where the field instruments were piloted. These cities

    were selected in order to cover a range of urban settings from all development regions of the

    country. Criteria of selection included: (1) size of population;2 (2) level of social development;

    3 (3)

    profile of the local economy;4(4) the existence of vulnerable housing;

    5(5) a positive attitude of the

    mayoralty towards vulnerable people;6(6) previous experiences at the city level in implementation

    of projects/ actions for the integration of marginalized areas.

    Table 1. Selected cities for the qualitative assessment

    Development

    RegionCounty Locality Name

    Size of

    population

    Social

    development

    level

    Local economy

    profile

    Previous

    experience

    South Muntenia Clrai Oltenia small poor Former industrial No

    Northeast Botoani Dorohoi small poor Former industrial Yes

    Southeast Brila Brila medium medium Yes

    South Muntenia Ialomia Slobozia medium medium Yes

    Southwest Oltenia Mehedini Strehaia small poor(mono) industrial

    in declineNo

    West Hunedoara Clan small poor(mono) industrial

    in declineNo

    Northwest Maramure Baia Mare medium developed Yes

    Centre Alba Alba Iulia medium medium Yes

    Centre Mure Trgu Mure medium developed Yes

    Bucharest-Ilfov Bucharest Bucharest Sector 2Don't

    know

    Bucharest-Ilfov Bucharest Bucharest Sector 5 Yes

    2Three types were considered: small towns - bellow 35,000 inhabitants; medium-size cities - between 35,000 and 249,999

    inhabitants; large cities - 250,000 inhabitants and over. INS data on stable population from 2010.3Estimated based on the Local Social Development Index - IDSL (Sandu, 2011). IDSL is computed for all rural and urban

    localities in Romania, as factor score of seven variables: (1) community education stock (data Census, 2002); (2) average

    age of population 15+ years (data 2008); (3) life expectancy at birth (mean 2006-2008); (4) automobiles per 1,000

    inhabitants (data 2007); (5) average surface per dwelling (data 2008); (6) consumption of gas per inhabitant in mc (data

    2008); (7) residency and size of population (in 2008). IDSL estimate the community capital with its human (indicator 1),

    vital (indicators 2, 3 and 7) and material (indicators 4, 5 and 6) components. Data from the National Institute for Statistics.

    Data and methodology available athttp://sites.google.com/site/dumitrusandu/4Determined based on a small urban knowledge-typology developed within a previous World Bank study (Stnculescu,

    2005, K-Typologies of the rural and small urban communities in Romania , World Bank Report).5Vulnerable housing determined based on the following two items, declared by local authorities, as at 31st July 2009: (a)

    within city there are households living in makeshift, abandoned or unhealthy housing; (b) within city there are areas with

    more than 10 poor Roma households, living in makeshift, abandoned or unhealthy housing. Data from a research financed

    by the Soros Foundation Romania - Local Authorities Access to European Funds (2009), survey of local Romanian

    municipalities, with a response rate of almost 94%, implemented by a consortium formed by the Romanian Centre for

    Economic Modeling (CERME), Research Institute for the Quality of Life (ICCV) and the National Centre for Training in

    Statistics (CNPS-INS).6 Mayoraltys attitude towards vulnerable people was estimated based on the following two items, declared by local

    authorities, as at 31st July 2009: (a) the municipality have either a local development strategy, which include measures for

    the inclusion of vulnerable groups, or implement a set of actions in order to assist the disadvantaged groups; (b) the

    municipality offer voluntary services, facilities, assistance to disadvantaged groups, other than the national socialprograms. Data from a research financed by the Soros Foundation Romania - Local Authorities Access to European Funds

    (2009), see more information in the previous footnote.

    http://sites.google.com/site/dumitrusandu/http://sites.google.com/site/dumitrusandu/http://sites.google.com/site/dumitrusandu/http://sites.google.com/site/dumitrusandu/
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    2.3 Data and method

    Data were collected during the period 25 May - 21 June 2013 by a team of individual consultants,

    coordinated by Manuela Sofia Stnculescu. The fieldwork was based on an interview guide and afocus group guide, which are shown in Annex 1. Interviews with institutional representatives and

    focus group discussions were recorded.7Discussions during visits in poor zones were not recorded,

    but the collected information is included in the present analysis.

    The research team8 realized a 10-minute movie covering all poor zones identified in Oltenia. In

    addition, more than 700 photos were done in the visited disadvantaged communities.9

    Overall, 31 in-depth interviews were conducted with: local decision makers (mayor, vice mayor),

    representatives of urbanism department of the municipality (urban planner, architect),

    representatives of the Public Social Assistance Services of the municipalities (director, inspector,

    Roma mediator), and representatives of the NGOs or civil society locally active in urban

    marginalization. In the short period available for data collection, only two interviews could beorganized in Bucharest, both on Sector 5. In spite of our efforts, local authorities from Bucharest

    Sector 2 could not be contacted.

    A total of 20 focus group discussions were organized in all cities, with the exception of Bucharest

    Sector 2. The participants at focus groups were either residents of marginalized urban areas or their

    neighbors. On the whole, 137 persons participated in focus group discussions.10

    The participants

    distribute by age-gender-ethnic categories as follows:

    Men Women

    Ethnicity

    Young

    (15-29 years)

    Middle-aged

    (30-64 years)

    Elderly

    (65+ years)

    Young

    (15-29 years)

    Middle-aged

    (30-64 years)

    Elderly

    (65+ years)

    Romanian 3 38 2 7 38 0

    Hungarian 0 2 0 0 2 0Roma 3 13 0 8 21 0

    Note: Persons aged 65 years or more are very few because in the studied areas they are definitely under-represented.

    The participants are representative for a large variety of social situations. Regarding the human

    capital criterion (out of the 137 participants):

    - 20% of participants come from small-size households (1-2 persons), 40% belong to typical nuclear

    families with 3-4 members, while the other 40% live in larger families with 5-12 members.

    - 31% are childless households, 20% have one child, 27% have two children, while 22% have 3 to 6

    children

    - 37% have within the household one to three members with a disability or a severe chronic disease

    - as much as 22% have no formal school, 18% have completed only primary education (1-4 classes),

    29% have graduated gymnasium. Thus, more than two thirds (68%) have completed 8 classes at

    most, which on the one hand, reflect the extreme deficit of formal education in these urban

    disadvantaged areas and on the other hand, represent a serious barrier for employment or for being

    admitted in life-long learning courses for the participants to our study. Only 19% have some

    vocational training, 8% high school, and 5% are University graduates.

    7Verbatim transcripts in the Romanian language are available at request (a document of more than 660 pages).

    8In collaboration with Drago Sabadac cinematographer.

    9Photos were done only with the consent of the participants to the study.

    10From 137 households that include 602 persons (children and adults).

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    Informal (casual)

    workers

    8%

    Jobless actively

    looking for a job

    18%

    Pensioners

    8%

    Housewives and

    other dependants

    40%

    Formal employees

    26%

    The low human capital is reflected in a weak position on the labor market and, consequently, in low

    and irregular incomes. Thus, the proportion of employees is extremely low (26%), while the share of

    the economically dependant persons is very high (40%), as figure 1 shows.

    Figure 1 Distribution of participants to the focus group discussions by main employment status

    Data: Urban Poor Areas and

    Disadvantaged Communities,

    Qualitative assessment (June

    2013). N=137 persons 16+

    years.

    Correlated, 62% of participants belong to households with no wage earner (38% have 1 to 4

    employees) and 80% do not benefit of any type of pension. So, for most participants, informal work

    and social benefits (especially child allowance and Minimum Guaranteed Income) represent the

    main livelihoods.

    The large majority (82%) reached the city before 1989, but only 37% of them lived in the current

    poor area at that time. Within the city, they changed several locations (lived with relatives, rent),

    with periods of homelessness mixed with attempts to work abroad, and in the end they moved in

    the poor area as the only place with dwellings affordable for them. Thus, 20% of them reached the

    poor area during the '90s, other 20% sometime between 2000 and 2005, and 23% after 2005,

    particularly during the crisis years 2011-2012.

    With regard to the housing conditions, out of the 137 participants to focus groups, 56% live in

    houses, 38% in apartments in block of flats, and 7% in improvised shelters, usually built abusively on

    the public domain. About a third have rent their dwelling from the municipality, only 3% have

    private rent, and the rest are owners of their dwellings or shelters, but only a part of them have

    property papers over dwellings and/or land. Their dwellings have between 5 and 300 m2, with a

    predominance of those of 10-40 m2 (about 70%), and are rather poorly endowed with utilities for

    the urban environment: 22% are not connected to electricity, 21% have no running water and as

    much as 35% have no sewerage system.

    As a result, most of the interviewees emphasized that they are 'poor' even among the 'poorest', with

    no prospects to escape the vicious circle of poverty and with little to offer to their children.

    Considering all three dimensions used to built the theoretical typology, we can say that the situationof the participants to focus groups appear to confirm the fact that most identified areas are among

    the urban marginalized communities.

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    3Main findings

    3.1 Types of zones and main problems

    The qualitative assessment confirms the theoretical typology. All three main types of urbandisadvantaged areas were identified in the field: (1) economically disadvantaged cities, (2) areas with

    poor access to infrastructure and (3) marginalized areas. However, the later two types include a

    variety of subtypes, which are discussed below. For more details, Annex 2 presents the city reports

    including information on all disadvantaged communities identified in the field.

    3.1.1 Economically disadvantaged cities

    All four small cities (Clan, Dorohoi, Oltenia, and Strehaia) included in the study are considered

    economically disadvantaged cities, by consensus, mainly due to the decline of the local economy

    after 1990. For example, in Strehaia, the private sector offers currently 'mere 40-50 jobs, mostly for

    women'. In all these cities, the former socialist enterprises, which used to hire a considerable part ofthe population and for which thousands of workers were moved from the rural areas during the '60

    and '70, are now only ruins to be greened. The generalized lack of jobs has been repeatedly

    mentioned as the main social problems of all these small cities.

    In medium and large cities, lack of jobs has also been mentioned as a severe social problem, but

    mostly in relation to work opportunities for people with no or low formal education that

    predominate within the disadvantaged areas. They have low or no access to the available training

    schemes, have marginal and vulnerable positions on the formal labor market, and have lower

    chances to work temporarily abroad (mainly due to the high travelling costs).

    3.1.2Areas with poor access to infrastructure

    Within the ten studied cities,11

    15 areas with poor access to infrastructure were identified. Two

    subtypes of such areas were found: (a) village-type neighborhoods (identified 13), located in

    Strehaia, Dorohoi and (b) emergent residential areas (identified 2), situated in Oltenia and Slobozia.

    Village-type neighborhoods

    This subtype of disadvantaged communities refers to areas of individual houses with small gardens,

    usually old city districts with rural characteristics and highly stable population as most residents

    settled before 1990. As one interviewee described such an area: 'houses, gardens, horse carts, dogs,

    pigs, and cars [...]'12

    Village-type neighborhoods are usually located at the periphery of cities. Some of them are highly

    remote (being separated from city by natural barriers such as a river, a forest etc.), while others havedeveloped,

    13new houses being built closer and closer to the city. While in the remote village-type

    neighborhoods appear that older residents, mostly pensioners, predominate, within the developing

    areas, the population is rather mixed - new and modern houses of middle-class people 'have rose'

    next to old and weak houses of the local people. In terms of ethnicity, the population of village-type

    neighborhoods is a combination of Romanians (and/or Hungarians) and Roma, in variable

    proportions from an area to another.

    11Alba Iulia, Baia Mare, Brila, Clan, Dorohoi, Oltenia, Slobozia, Strehaia, Trgu Mure, and Bucharest Sector 5.

    12Case, grdini, crue, cel, purcel, maini *...+ (Dorohoi interview).

    13In most cases, these are villages located along or next to a national or European road.

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    The life style of the inhabitants of such areas is a combination of rural and urban styles. Most

    inhabitants own small plots of land that they generally use for subsistence agriculture: 'they have a

    cow and some vegetables with which they make a penny on the market, but the money is very

    little'.14

    In the same time, many inhabitants migrate abroad in search of job opportunities (especially

    seasonal work). However, as pensioners from the former socialist agricultural cooperatives (CAP)

    seem to account for a large part of the stable population, low-level pensions for farmers representthe main source of cash incomes in such areas.

    Most dwellings are legally owned, except for the areas inhabited by Roma, who inherited the house

    from their parents/ grandparents but have no legal property papers for the land.

    Two main problems are mentioned in these areas: (1) 'high local taxes' (on land and house)

    specifically given the (2) lack or severe underdevelopment of infrastructure: 'the endowment is rural,

    but local taxes are urban'. Thus, in most cases, these areas have access to cable TV, mobile phone,

    Internet and electricity, but do not have the modern utilities otherwise available in the city. They

    generally lack gas, running water or sewage infrastructure since local administration cannot

    financially support the relatively high costs of such investments. Many of them lack also access to

    modernized roads, while transportation seems to being solved in most cases.Investments in infrastructure represent the interventions usually envisaged by the local authorities

    for these areas as 'those are mostly needed'. In this respect, 'there are no institutional barriers, just

    lack of funding' and community participation is expected to be medium-high, although ' they have no

    leaders, must be mobilized, pushed from behind, as people have their own household, they don't

    really bother with public issues unless it passes in front of their gates' (mayor of a small city with

    village-type neighborhoods).

    Emergent residential areas

    Two emergent residential areas were identified in the field, which are related to the implementation

    of the Law 15/2003 on support for young people to build a personal house ( in Oltenia and Slobozia).

    This subtype of infrastructure-challenged areas refers to newly established neighborhoods in the city

    suburbs, where the mayoralty leased construction land to local people selected on a set of criteria.

    Thus, in accordance with the Law 15/2003, mayoralties from Oltenia and Slobozia provided building

    plots of 200-300 m2 to young families (under 35 years old) without housing property but with

    possibilities to build a house in two years. If in the two-year period the house is not built and

    officially registered with the mayoralty, the land concession is cancelled, the building plot being

    reassigned to the next on the list. The law has been implemented, however, with some variation

    from a city to another. While in Slobozia, the required house model is large and expensive (one floor

    plus attic), in Oltenia more modest house models have been accepted. Accordingly, the two

    communities differ. In Slobozia, the neighborhood population is mainly Romanian, employed, highly

    educated and from well-off families, whereas in Oltenia, the emergent area includes heterogeneous

    population by income, education and ethnicity, selected based on a social inquiry.

    Nonetheless, in both cities, the emergent areas were established in the absence of basic

    infrastructure: dirt roads, electricity, water, sewerage system are available only partially or not at all.

    The infrastructure development process is extremely slow. The local budgets are so low and

    suffocated by all sorts of emergencies and the funding necessary for the investments in the

    emergent areas are not available. The relations with utility companies are also difficult and

    asymmetrical in terms of power. Hence, these communities are highly mobilized (more cohesive in

    Slobozia compared with Oltenia) and perceive the entire process as 'a real fight' where they are on

    the weak position: the community has to meet all sorts of rules and conditions, whereas the

    mayoralty or the utility companies 'have only to gain and do not have to observe any rule even the

    14Mai au o vcu, nite zarzavaturi, cu care mai scot un bnu la pia, dar banul este tare puin (Dorohoi interview).

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    ones provided by law'. For instance, many inhabitants made bank loans for the houses, which have

    considerable burdened the family budget, while the new houses still cannot accommodate the

    family due to lack of infrastructure. Therefore, on the top of current spending and bank loan, they

    have also to continue paying rent in order to ensure accommodation. This pressure combined with

    'the fight' with the public and private institutions lead to a permanent tension which significantly

    erodes their quality of life.The main mean to address this problem is institutional and requires legislative changes, besides

    ensuring funding for investments in infrastructure at the local level. A balanced relation between

    state and citizens should be secured through clear regulations: the mayoralty and the citizen should

    conclude a contract with clear obligations on both sides. However, these communities 'do not want

    to upset the mayoralty' considering that they 'would only pull the rug from under our feet. Asking

    them to treat us correctly would not mean winning dignity. They would simply cease the housing

    program and construction land would not be available anymore for young. Striving for building a

    positive relation with the local council may lead in 1, 2 or maybe 10 years in infrastructure for us, we

    hope' (focus group Slobozia).

    3.1.3

    Marginalized areas

    A total of 32 urban marginalized areas were identified within the ten visited cities.15

    These

    communities may be grouped in four broad subtypes: (1) areas of low-quality blocks of flats often

    called 'ghetto' by their inhabitants and by other local people; (2) slum areas including Roma

    traditional communities, next to which sometimes hovels (maghernie) and/or improvised shelters

    were put together by extremely poor people; (3) modernized social housing and; (4) social housing

    buildings in the historical city centre. The subtypes are not exclusive as the large-size disadvantaged

    areas may simultaneously include a slum and modernized social housing, for example.

    (1) 'Ghetto' areas of low-quality blocks of flats

    The ghetto areas refer to low quality housing facilities built before 1990 for the workers of theformer socialist large enterprises. In most cases, former hostels for single workers (cmine de

    nefamiliti), but may also include other types of buildings such as former workers colony (old and

    ruined wagon houses). A number of 15 ghetto areas were visited and documented, situated in all

    cities, with the exception of Dorohoi and Strehaia. Such areas may be well integrated within a large

    neighborhood of block of flats (be it in the city centre or not) or may be located at the city outskirts

    in disaffected industrial zones.

    Most often, ghettos are small-medium areas (150-500 inhabitants) concentrated in one or two low

    quality block of flats with a desolate appearance. In Bucharest Sector 5, the ghetto areas are much

    larger and very numerous within RFG (Rahova - Ferentari - Giurgiului).16

    The apartments in these blocks of flats may be owned by residents or by mayoralty. However, they

    are low quality and at low market prices so that represent the sole housing alternative 'with a roof'

    for the poor: 'We would all leave from this place, if we would only have had a place to go. We are not

    stupid, it is bad, but it is all we can afford' (focus group Alba Iulia).

    Usually, apartments in ghetto include only one room of 9-15 m2, overcrowded with furniture and

    numerous families, with many children. Nevertheless, inside, many of them are well organized and

    clean. In some cases, common spaces are temporarily occupied by homeless people. Bathrooms may

    be common (one bathroom per floor) or individual. Common spaces and installations (electricity,

    15Alba Iulia, Baia Mare, Brila, Clan, Dorohoi, Oltenia, Slobozia, Strehaia, Trgu Mure, and Bucharest Sector 5.

    16

    Word play: the names of the three streets concentrating pockets of poverty form an acronym that in the Romanianlanguage means the Federal Republic of Germany. The 15 areas counted in this report include only one of the numerous

    ghettos from Bucharest.

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    sewerage, water etc.) are obsolete, damaged and/or dirty. Utilities either are missing or are

    disconnected due to arrears.

    The regime of property over rooms and/or of the contracts with utility companies is diverse. In some

    ghetto areas, residents own their rooms and have individual contracts for utilities, while in others

    the residents own the rooms but have a common contract for utilities, or the rooms are rented from

    the mayoralty but the utility contracts are individual, or both the rooms and contracts for utilitiesbelong to mayoralty or to another public institution (such as the County Council). Consequently, in

    some ghetto areas the people pay for instance electricity at prices set for companies, which is much

    higher than the price for individual consumers. There are also cases in which private owned rooms

    are mixed with social rooms and individual contracts for utilities. Correspondingly, in some ghetto

    areas, an administrator hired by municipality is responsible for collecting rents and other duties. In

    others, the private owners have organized themselves in an association in order to deal with the

    collective contracts for utilities. So, from one ghetto area to another the situation of property and

    contracts for utilities need to be tackled distinctively.

    Massive overcrowding leads to a serious pressure on the block installations, which are not

    technically designed to support such a large number of users. As most installations are old andbroken, the basements of these blocks are usually flooded with water and dirt. So, the walls and roof

    are eroded and full of dampness, which put at risk the residents' health condition: 'this apartment

    block is poorly built, the walls are thin and swollen by mould, that you get frozen hard in winter and

    you get cooked up in summer' (Alba Iulia focus group).

    Paying for utilities (electricity, water, sewage, garbage) is a challenge for the entire population,

    which is however more acute for the ghetto residents. In most visited ghetto areas, the majority of

    population has some utilities overdue debts, of which some are historical. For example, in the case

    of social housing, the rent to mayoralty is attached to the room in the accounting system, so that

    when a tenant disappears, he/she is not followed, but the overdue debt already registered is passed

    to the next tenant. The system of cancelling overdue debts that could not be recuperated is

    administratively difficult (requires decisions of the Local Council) and therefore many tenantsreceive together with the room a historical debt. For more details see the box 1.

    A similar situation is recorded in cases of ghetto areas with collective contracts to electricity. Some

    inhabitants leave from the area to another locality or abroad. The utility company has no

    responsibilities in recovering the historical debts of the moved away family, but the overdue debts

    remain with the block community that should cover it by their own modest means. Consequently,

    from time to time, the electrical power is cut off for the entire block of flats, including the residents

    that have correctly paid every month. For this reason people feel abused and helpless.

    For avoiding overdue debts to the rent in social housing, some municipalities operate evacuation 'for

    making people responsible and accountable'. During fieldwork, we witnessed three evacuations

    from social houses. The evacuation process involves an impressive deployment of state forces(including special forces - mascatii) against vulnerable people 'with just some junk'. In one case, a

    young single mother with a 3-day infant was evicted. However, the housing department of

    mayoralty is 'just applying the law', while the Public Service of Social Assistance either is not

    informed or does not intervene. It is not clear where the evicted are going, 'we are just thrown in the

    street' and the vulnerable persons, particularly children belonging to these families, live a most

    traumatic life event with no protection at all. In their case, the human and child's rights are definitely

    not observed by the state institutions. 'Let's be frank, here, this is the last road, from here on ... is

    nothing, a hill, a forest, nobody knows, and then directly to hell' (administrator of a ghetto area).

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    Box 1. An intervention priority: Distorted system of overdue debts

    for the rent in social housing

    For social housing beneficiaries from disadvantaged communities monthly paying of fairly low monthly rents

    (20-104 lei, about 4-23 euro) proves to be too heavy a burden. Historic debts are accruing fast, whilst the low

    levels of monthly earnings are insufficient to cover the basic necessities of daily life, not to mention the

    termination of the historic and current debts. The general rules applying to fiscal debts are also applied to the

    rents owed by the social housing beneficiaries from disadvantaged communities. The uniformity of fiscal rules

    application may be a cause for the current situation and in such situation, a priority of intervention, as well. In

    what follows a brief presentation is made regarding Romanian fiscal regime.

    Under the current Romanian legislation, interests and penalties are calculated by the fiscal authorities for any

    unpaid taxes, owed to the state or local budgets. The applicable rates are established by government

    ordinance or decision. The generic term of taxes is used here to include other budget revenues, including rents

    payable for social housing facilities.

    Late Payment Interest

    Interest is added to any tax unpaid (owed to state or local budget), from the next day that the payment of tax

    is due to the date of actual payment. Late payment interest rates are currently set by government ordinance

    but used to be regulated by government decision in the past. Currently, the interest rate for failure of tax

    payment is 0.04 % per day. Interest is assessed on the unpaid amount of tax.

    Penalty for Failure to Pay

    The late payment penalty applies to any portion of tax, owed to state or local budget, that is unpaid as of the

    payment due date. Starting with the next day that the tax payment is due to state budget, central fiscal

    authorities impose a failure-to-pay penalty of 0.02% per day, calculated on the unpaid amount of tax.

    As an exception from the general rule applying to state budget taxes, late payment penalty rate applicable tothe overdue local taxes is established at the level of 2% per month, which amounts to 0.06% per day or 0.07%

    per day, depending on the number of days each month has. Late penalties are owed for every month or

    fraction of the month, until the complete payment is performed and are assessed on the unpaid amount of

    tax.

    The Termination of Fiscal Obligations through Voluntary Payments: Order Rules

    In what concerns the termination of fiscal obligations through voluntary payments, some general rules apply.

    When the debtor owes more types of taxes or other fiscal obligations, with different due dates and when the

    amount actually paid does not cover for all the fiscal obligations due, the paid amount is distributed by the

    fiscal authorities to terminate existing obligations according to the order rule, established by law and

    presented as follows in a simplifying manner:

    First, all fiscal debts (principal, interest and penalties) included in the fiscal payment facility plan, as

    approved by the fiscal authorities and due when the payment is performed; all other fiscal obligations

    whose payment is required as precondition for the continuation of the payment facility are

    terminated;

    Second, all principal fiscal debts are terminated in chronological order;

    Third, interest and penalties are terminated in chronological order, as well.

    Fourth, future fiscal obligations included in the payment facility plan.

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    Box 1 (continuation)

    The first situation, when the debtor has the benefit of an approved fiscal payment facility plan is rarely

    applicable to members of disadvantaged communities that are entitled to social housing services. One of the

    reasons is that collateral is required by fiscal authorities in order to approve a payment facility plan and

    beneficiaries of social housing services generally cannot produce such collaterals.

    Thus, most of the disadvantaged community members find themselves in the second and the third stages of

    rent payment, namely they have accumulated unpaid rents or sometimes even inherited them from previous

    tenants; such historic debts are accompanied by both late payment interest and penalties.

    The debts spiral is unbreakable in such situations. We shall take the following hypothetic example in order to

    reflect the mechanism more clearly: A family from a disadvantaged community living in a social house rented

    from the mayoralty counts 4 members: two adults and two children; The total net average earnings per family

    (including all types of available allowances): 600/ month.

    Earnings are cashed in on the 25th of each month; The rent due for the social house: 60 lei/ month; rent duedate: 10th of each month; Despite the fact that the family members have moved in only in the beginning of

    the year (January 1st, 2013), they inherited from the previous tenants historic debts representing the unpaid

    rent for the entire year of 2012. Historic debt relating to social housing services at 31.12.2012:

    863 lei, out of which:

    o 720 lei represent unpaid rent for the last 12 months,

    o 54 lei represent interest and

    o 89 lei represent penalties.

    First of all, the family has to pay the rent on the 10th and only receive the social allowances on the 25th of

    each month. Earnings are not sufficient to be saved; consequently the family cannot pay the current month

    rent from the previous month earnings. From the 10th until 26th (the payment day, one day after earnings are

    cashed in), namely for 16 days, interest and penalties are calculated: both for the historic debt and for the rentcurrently due.

    For January 2013, the total amount accrued at the payment date (January, 26th 2013) is:

    943 lei, out of which:

    o 780 lei represent unpaid rent for the last 12 months plus the current month rent,

    o 62 lei represent accrued interest and

    o 101 lei represent accrued penalties

    The current month earnings will barely cover the interest accrued to date but, under the current regulations

    will, in fact, be used to cover the rent due 12 months ago (January 10th

    , 2012). No part of the current month

    rent, interest and penalties are going to be covered. The rest of the historic rent and the current month rent

    will continue to generate interest and penalties. And the mechanism will perpetuate the indebtedness spiral

    although the family will continue to pay the rent due each month.

    Possible solutions include:

    1.

    the creation of a more accessible framework mechanism of granting fiscal payment facilities to the

    most disadvantaged families, including the decrease of collateral levels required in relation to social

    housing services;

    2.

    the urgent settlement of the historic debts related to social housing services: rent debts should not be

    bound to dwellings, but to tenants.

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    An empirical observation: the larger the number of apartments (rooms) with beneficiaries of

    Minimum Guaranteed Income (MIG), the larger is the number of rooms with overdue payments to

    utilities. These families receive 100-300 lei (20-65 euro) per month as minimum guaranteed income

    out of which they need to pay the monthly rent (4-23 euro) and utilities (which during winter may

    reach more than 200 lei only for electricity that is about 45 euro), daily food and other bare

    necessities. So, even when they earn some additional money from informal activities (which rangefrom casual work to begging, prostitution, refundable junk or small thefts) the indebtedness spiral is

    inevitable for these families, even more so in the cases of families with many children. Furthermore,

    the informal activities are in most cases illegal and if and when they are caught, they risk fines, jail,

    and in any case the cessation of social benefits such as MIG.

    In accordance with the employment profile, the main sources of income in ghetto areas include

    informal work by the day, or occasional work, child allowance and other family benefits, MIG,

    handicap benefits, illness pensions, and simply living from the garbage.

    The communities from ghetto areas are ethnically mixed, with Roma people statistically over-

    represented compared to the national average (that is more than 2 Roma persons in every 100

    residents). However, most local people, institutional representatives or not, tend to label theseareas as 'Roma' areas: 'Everybody tell them Roma, but in my view, only few of them are Roma, they

    are poor people from poor families, mixed with each other, Roma and Romanians, or Romanized

    Roma. Moreover, they do not declare themselves Roma, for instance at Census, and that is a problem

    when the project exact targets Roma, nonetheless they are disadvantaged for sure ' (institutional

    representative Brila). Romani language is rarely spoken in these areas.

    The population is gender balanced, but is younger than the general population, including a large

    number of children. People and many children sitting or playing on the sidewalk in front of (or next

    to) the block is a common appearance. The large number of children, compelled to live in very

    narrow spaces, results in a noisy and chaotic atmosphere, against which neither area residents nor

    neighboring areas are protected.

    Ghetto blocks of flats do not offer safety or satisfaction to their residents. Besides poor housing

    conditions, these communities face extreme poverty, marginal and vulnerable positions on the labor

    market, poor health condition, no or low formal education of the adults. School abandonment, early

    school living, school absences are relatively high among children. These are accompanied by rather

    expensive bad habits of the adult population such as drinking and smoking, by 'neglect towards any

    goods', by 'a lack of abilities to keep goods' as well as by 'a sort of laziness or refusal to work',

    according to the institutional representatives. This complex of behaviors and attitudes correspond to

    'a mentality' of 'culture of poverty' (Lewis, 1966), which would represent the main source of their

    deprived situation. So, mindset changing should be part of any interventions in such areas.

    The number of beneficiaries of Minimum Guaranteed Income (MIG) in the ghetto areas is lower than

    in other marginalized areas and very low compared to the actual living situation of these families.'They tend to apply for the MIG only in case of severe illnesses', according to SPAS representatives.

    In the institutional representatives' view, the main explanation lies in 'a sort of laziness or refusal to

    work' as 'they do not want to do the days of community work provided by law'. In the poor people's

    view, not applying for MIG is determined either by the existence of a fine or debts at local taxes (due

    to which they are no longer eligible) or by a rational calculus: ' If we apply, we would receive some

    104 lei out of which they would subtract the 60 lei rent. With the remaining 40 lei we would have

    been expected to solve all the rest, food, bills, children and so on. And in exchange we would be

    asked to make days of work. Instead, I better prefer to got out and find work day by day or to beg by

    the church and so we make it better. I don't need their papers and days of work as long as I'm able ...

    if I get sick, we will see, God the good to keep us healthy. They should provide us proper jobs and not

    crumbs for the unfortunate' (interview in a ghetto).

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    Ghetto communities are fragmented between owners and tenants, between the 'bad' and the

    'behaving' (cuminti), between the self-declared leaders who impose themselves by the fist law and

    the 'weak' ones. They are characterized by low self-esteem, lack of confidence in other people, lack

    of trust in institutions (public or private). For example in Clan, a German lady opened a foundation

    that has provided free meals to people from a ghetto area. The residents could not believe that such

    generous attitude is possible and so they developed a legend as, in fact the foundation wouldreceive from mayoralty some funds that should have been dedicated to the area residents. So, they

    developed the most plausible rational theory in their terms, which to place them on the position of

    'robbed victims' instead of 'vulnerable victims' in their relation with this foundation.

    The degree of community cohesiveness is variable, but overall is rather low. In most areas, they

    declare willing to participate for improving their own lives but do not know how to do this: 'We are

    not educated people, we need help from knowledgeable people, with a voice to speak to the

    mayoralty or to the electrical company, to help us sort all out and organize a bit. We really want, but

    we don't know how.' (group discussion in a ghetto area).

    These communities are dominated by helplessness, which is accentuated by the constant shame to

    live in an infamous area, associated with a strong feeling of being diminished and discriminated byalmost everyone: 'Taxi do not accept to approach to our area', 'Ambulances refuse to come to us',

    'Police is not entering here' and so on. Actually, many residents of the ghetto areas hide their

    address in order to keep respectability: 'If I tell people where I live, they would just mock me, so I

    always avoid saying where I stay' (young from a ghetto). In addition, particularly the tenants of social

    housing live in constant fear of being evicted or of losing the room due to overdue debts. In some

    areas, the fear is fuelled by rumors that 'big people with big interest' negotiate with mayoralty to

    buy and develop the area and as a result 'they will move us out of the city, far away, just to get rid of

    us.'

    Thus, most ghetto communities do not have the abilities to perform collective actions, but need

    facilitation and coaching for several years in order to be empowered and to enhance their human

    agency. This process is even more difficult as only a part of the residents are stable, the populationfluctuations being rather high as in some cases the ghetto areas represent a transitory

    accommodation for poor people.

    (2) Slum areas of houses and/or improvised shelters

    Many of the findings presented in the previous section are applicable also to the subtype of slum

    areas such as the issues related to social housing, Minimum Guaranteed Income, perceived

    residents' laziness or discriminatory attitudes against the residents of these areas. In order to avoid

    redundancy, these will not be repeated in this section.

    Eleven slum areas were identified in all ten studied cities, with the exception of Strehaia and Clan.

    In most cases these areas include consistent Roma traditional communities, speaking Romani

    language. Usually these are old peripheral neighborhoods which have extended after 1990 with

    communities of very poor people (Roma or not). So, next to low-quality houses (made of adobe), a

    lot of hovels and/or improvised shelters (made of plastic and paperboard with some wood

    infrastructure) were put together either within the courtyards of the old houses or on the public

    domain found in the immediate vicinity of the neighborhood. The houses are placed chaotic, one

    next to another, with very small space between them. These types of areas are usually placed next

    to a river or to disaffected train tracks.

    Not all urban slums are grafts on traditional Roma neighborhoods. Some have been developed in the

    beginning of the '90s by local people who lost their apartments due to overdue debts to utilities.

    This is the case of Craica zone from Baia Mare. From 5 shelters in 1992, the community has reached

    200-250 shelters in 2013, although the mayoralty placed more than 400 persons from this area inmodernized social housing (in Cuprom zone).

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    Unlike the ghetto areas, in slums the community is spread on a large territory, much more difficult to

    be tackled. In some slums there is virtually no infrastructure (at most a tap ensuring water for the

    entire area), while in others (such as in Oltenita) the infrastructure is developed along the main

    street but is not available in the rest of the area (not even electricity). As a result, many of these

    areas are insanitary and highly exposed to environmental risks such as a heavy rain or floods. Due to

    the poor construction materials and to proximity (stick one to each other), the smallest fire at adwelling may engender damages for tens of others houses in the area, as it is very easy for the fire to

    spread. However, considering the chaotic development of buildings and the continuous expansion

    tendency, the investments in infrastructure in slum areas would need a completely different

    approach than for a ghetto.

    The main problems mentioned for these areas refer to the lack of identity papers as well as of

    property documents, besides extreme poverty and miserable housing conditions. The problem of

    identity papers was solved in most areas, as the local authorities declared. However, for instance in

    Craica zone from Baia Mare even the number of inhabitants is unknown and the Census

    enumerators obtained data only from a part of the population selected by leaders and brought to

    the area limit to fill in the questionnaires. So, actually, these areas are at least partially 'invisible'

    (administratively) as long as they do not apply for social benefits. Consequently, residents claim thatthey are 'meat for trafficking and prostitution' being highly exposed to discretionary actions of

    powerful leaders of competing gangs active in the area. Some slums are more 'quiet', particularly the

    old neighborhoods, while others are rather unsafe and dangerous, many people being taken as

    'slaves' by the informal leaders.

    The problem of property documents over the land is common to all slum areas. In the old

    neighborhoods, people inherited their houses from parents/grandparents but have no legal papers

    on land. Their children also built a hovel as an extension or in the garden of the old house and also

    lack property papers. However, as most stable residents of such areas have lived in their houses for

    more than 30 years, they are entitled to use it for life. Much more difficult is the situation of those

    who live in plastic and cardboard shelters placed on the public domain. This is seen as a serious legal

    issue even by the institutional representatives: 'The only barrier [to interventions] is the legislative

    one, which doesnt allow us to make them owners and give them legally the right to use the public

    domain, which meanwhile have become private domain for the properties they have. Another

    problem would be that of releasing identity papers, problem which we solved. The most serious is

    that of making them owners, and this can be solved only through the national legislation. A

    framework should be created which to allow the mayors to use this possibility' (Alba Iulia city

    manager).

    Sometimes, in the immediate vicinity of such areas, the municipality placed also some container

    houses as social housing. These are highly appreciated by the beneficiaries as they are fully endowed

    and contrast strongly with the neighboring area. In some cities, beneficiaries of container houses do

    not have to support any running costs, while in other cities the beneficiaries should cover theelectricity costs. As cooking, heating, washing etc. depend all on electrical power, the electricity bills

    are quite high, which leads in time to disconnection and so the containers become 'just a box to

    keep us away from rain' but with no utility whatsoever.

    Inhabitants are extremely poor and a large part of them live from garbage (particularly scrape metal

    and recyclable plastic, but also food items and other goods). In addition, many inhabitants

    (particularly in the old neighborhoods) receive various benefits, child allowance, Minimum

    Guaranteed Income, food staples, etc.

    The level of education of adults is extremely low, particularly of women, and children are not sent to

    school, particularly girls. Marriages of children aged 10-12 years old are still widespread. The fertility

    rate in the area is rather high. So, these communities have an expanding tendency, which is

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    determined both by new generations of children and by the new comers in these areas, including

    perpetrators searched by police.

    Usually in slum areas a few leaders compete for supremacy. The traditional model of 'bulibasa' is no

    longer functioning in slum areas, as these communities are highly segmented in groups more or less

    segregated with different leaders each. The fist law is very strong, but also the shop owners, who sell

    on credit and have 'on notebook' the entire community, have a significant influence within thesecommunities.

    Participatory actions in slum areas are very difficult to be organized. The main issues to be addressed

    require either huge investments (in infrastructure and urban planning, for example) or a national

    approach as in the legal issues related to land property. The issue of low participation in education

    or school drop-out for children should represent a national priority and it needs to be addressed in

    cooperation by mayoralty, local schools, Roma leaders, Roma experts, experts in education and civil

    society organizations. Therefore, these medium-large communities, with an important fluctuating

    population and an expanding tendency, would require a national framework, well-coordinated local

    actions on medium and long term, multiple local actors highly knowledgeable, and considerable

    budgets.(3) Modernized social housing

    Four areas of modernized social housing were identified: Baia Mare (Cuprom zone), Dorohoi

    (Drochia and Dumbrava Roie zones) and Trgu Mure (part of Valea Rece zone). In Baia Mare and

    Trgu Mure, former residents of slum areas were moved into the newly modernized areas. In

    Dorohoi, Drochia is a neighborhood built for Roma people who used to stay in social houses from the

    historical city centre, while Dumbrava Roie is an area developed as part of a disaster management

    program. The first three areas are mainly inhabited by Roma population, while the fourth

    community is formed of Romanians.

    All four areas are presented in detail in Annex 2. The development of these areas was done through

    integrated projects, which have combined large investments in new buildings with infrastructure anda series of social interventions. These can be found in the section on Best practices (section 3.2.2). In

    this section, we will focus only on few aspects that we deem highly relevant for future interventions.

    In all these areas, payment of utilities has remained a considerable challenge for the poor residents.

    However, some local authorities have managed to develop systems that prove to be sustainable and

    people succeed to cover the monthly running costs. For example, Cuprom facility is fully endowed

    with utilities and thus very much appreciated by its inhabitants (463 persons in 135 families).

    Residents were hosted for free in the first three months. In the next three months the first payments

    (20 lei, respectively 30 lei) were introduced. Then, the bills were gradually raised at every three

    months period, up to 100 lei per month for one room, respectively 120 lei per month for a two-room

    apartment, of which 50 lei represents the rent and 70 lei account for the running costs. The overdue

    debts are low, and people have not been evicted. In order to ensure heating during winter, the

    mayoralty provides radiators which are taken back at the beginning of the spring. The area is also

    considered a best practice as it gathers a very large complex of social services, a school and a high

    school, facilitating the education for all the children in the area.

    The second problem is that residents of the modernized social housing areas still live in constant fear

    of being displaced 'somewhere out of the city' by mayoralty. This is exactly what happened in

    Dorohoi with Drochia zone. Residents of the social houses from the historical centre were 'moved by

    force, with trailers, in a gypsy neighborhood, [...] a camp, irrespective how modern it is, [...]

    disposable people, [...] thrown away at the bottom of a pond, [...] why didn't they shoot us?' (focus

    group Drochia, Dorohoi).

    When the modernized social housing is located out of the city, closer to a village than to the citywhere the residents lived and grew up, in hazardous environmental conditions, without proper

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    information and consultations, perverse effects are most likely to occur. Drochia is an area of new

    houses, well endowed with utilities (even better than most inhabitants of the city) but its placement

    and the fact that residents were displaced from a multi-ethnic community (city historical centre) to a

    Roma-exclusive neighborhood lead to serious questions regarding the impact on discrimination and

    marginalization. Even more so considering that the territorial segregation has been also translated

    into segregated classes for Roma children at school: ' I raised seven children. They all went to schoolas we lived among Romanians and we have learned one from the other. Now, even in school are

    classes for Roma, Roma in one part and Romanians in another. What can learn a child in school if all

    in a class are the same, Roma?' (focus group Drochia, Dorohoi)

    Furthermore, after the 2010 floods the new modernized social housing neighborhood Dumbrava

    Roie was built 'in a different location, only for poor Romanians'. Actually, some ten 'well behaving'

    Roma ethnic families were relocated from Drochia neighborhood, specifically 'in order to meet

    certain nondiscrimination standards' as local authorities representatives put it. This ethnic

    separation of the modernized social housing areas feeds even further the concerns on discriminatory

    attitudes towards the Roma.

    However, we should mention that both Roma and Romanians living in the modernized social housingfrom Dorohoi face significant difficulties in covering the monthly payment of utilities (besides the

    rent to mayoralty). As a result, in both areas some residents have already cumulated overdue debts

    and/or were disconnected from utilities.

    Actually, people from marginalized communities (ghettos, slums or social houses within the city) are

    right to worry. Mayors from various cities presented us various plans very similar with Drochia zone.

    They plan to demolish the 'pockets of poverty grown within the city' and to relocate the poor,

    especially the Roma, somewhere in nice and well endowed compact complexes of buildings

    somewhere out of the city, on a hill, next to a former enterprise, next to a forest and so on. So, some

    Roma people have grounds to talk about 'a new, capitalist type of deportation, somewhere in

    nature'. In conclusion, modernized social housing should respect all technical standards in terms of

    size and endowment with infrastructure, but should also pay attention to: (i) the geographicallocation within the city territory and (ii) the ethnical composition of the relocated population.

    (4) Social housing buildings in the historical city centre

    The 'historical centre' refer to central areas of individual houses, nationalized during the socialist

    period, in an advanced state of degradation, which after 1990 have been used as social houses. We

    identified two such communities, in Brila and Bucharest Sector 5 (Uranus zone). Most of these

    houses were assigned by the local authorities to the poor families either before 1989 or in the early

    '90s and, in the case of ruins, were abusively occupied by homeless people. Thus, these communities

    are a combined effect of the housing policy of the communist party and of the post-communist local

    authorities. They are rather old neighborhoods, with inhabitants living in the same house for more

    than 30-35 years, even being born in that house. Previous studies (e.g. Stnculescu and Berevoescu,coord. 2004) show that these subtype of marginalized communities include large proportions of

    Roma people (both self- and hetero-identified).

    Except for the location in the city centre, the living situation of these communities resemble to a

    large extent with slum areas. So, we do not repeat the issues already highlighted above.

    A theme specific to the historical centers relate to the restitution of the former nationalized houses.

    As the location is highly attractive for investors and have high market potential, the former owners

    (or their inheritors) of these houses made all efforts to recuperate them. According to the Law

    10/2001, the former owners (or their inheritors) were reinstated. The tenants have had a five-year

    period to find new housing. At this moment in Bucharest, the five-year transitory period is coming to

    its end for a rather large number of tenants. Actually, the DGASPC of Bucharest Sector 5 has noestimation on the number of people/ families found in this situation and with no financial

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    possibilities to secure another dwelling. However, the municipality developed a program for tenants

    who cannot afford a private rent through which offer them rent subsidies and/or social housing for a

    transitory period of three years. According to a DGASPC director, 5-6 cases per year address this

    program, and they do not expect the number to jump abruptly in the near future.

    On the contrary, some NGOs active in these areas express high concerns in this respect. The study in

    only one such area (Uranus zone, see Annex 2) show that out of about 200 residents approximately ahalf are at risk of forced eviction before the end of 2013. They are highly concerned that they will

    end in a social housing from the Ferentari ghetto: 'They throw us in Ferentari. You know how is

    there? Here we have done everything to educate our children, to send them to mixed schools, to

    teach them music, painting and other such things. [...] We have done all, all that we could and they

    want to send us and our children to drugs, SIDA, prostitution, crime, ... to hell.' (focus group Uranus)

    Furthermore, according to the municipality rules, some people were left to occupy abusively some

    ruined buildings but were not given identity papers as tenants at that address (as the building has

    been administratively registered as destroyed). So, there are people who have been living in the area

    for the past 10-15 years that have only provisory identity papers on which is written 'without

    dwelling', situation in which that person cannot get a job, has no right to medical care, to socialbenefits, etc.: 'I've tried many times to get the papers. I accepted their demeaning comments. [...]

    But they probably have some rules that do not allow me to have an identity. So, let's be clear I am

    worse than a dog. Dogs are nowadays adopted, have licenses, microchips and passport. I have none

    of these. I have ended underestimating myself, thinking at myself as being a street dog. I will hang a

    sign on my neck saying I am a stray, a stray evicted from Uranus.' (focus group Uranus)

    3.2 Types of community interventions

    The main types of interventions in urban development either already realized or foreseen by the

    local authorities refer to infrastructure - paved or asphalted roads, running water, gas, sewerage,

    public transportation, including new buildings and/or neighborhoods (such as in Dorohoi). All theseactions imply consistent logistic, material and administrative processes which cannot involve simple

    citizens. 'The local budget is low, so it must be prioritized, and general population comes first, so first

    should be solved the elementary infrastructure and only afterwards to think about the so called

    disadvantaged areas' as a mayor explained.

    Nearly all municipalities developed some actions in some disadvantaged areas, particularly related

    to the social housing in mayoralties' administration. Such actions include from full renovation of

    buildings to small repairing. In this respect:

    (1) the municipalities explain that according to the law they cannot invest public money in private

    structures. Nonetheless, in national programs such as the one for improving energy efficiency

    through the thermal rehabilitation of blocks of flats, private buildings can participate as long as they

    are organized in associations and they support a certain share of total costs. The ghetto areas

    privately owned rarely are organized in association and anyhow the residents cannot support any

    costs. For ghetto areas owned partly by the mayoralty and partly by residents it is not clear why the

    program was not at all applied.

    (2) in most cases, the renovations have damaged at high pace, so that the investment is 'a waste'.

    Due to the residents' life style, low education, poor abilities to preserve and value goods. or simply

    neglect, say local authorities. Due to low-quality construction materials and messy works, 'so

    someone to gain as much as possible' or 'because they see us as second hand people', claim the

    ghettos' residents.

    (3) repairing of common installations is usually not sustainable as the number of residents (users) is

    too high in relation to the technical capacity of the system.

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    (4) sometimes repairing involve just small works using all sort of old materials from demolished or

    old building. Although very useful in case of emergencies, these types of patchworks add to the

    erratic aspect of the building and are perceived as a sign of disrespect.

    (5) nearly all municipalities have developed in recent years playgrounds for children, but only very

    few in the marginalized areas. Nearly in all visited marginalized communities, the residents

    mentioned playground for children as a community priority.

    Furthermore, investments in refurbishment of a ghetto block of flats or a slum area are highly

    visible. The general population usually associate these marginalized communities with undeserving

    poor (lazy, untidy, bad etc.): 'these actions are seen as a positive discrimination since areas of the city

    where there are villas, where the citizens pay taxes and dues, dont have sewage, street lights or the

    road covered in asphalt. The people are discontent because we are investing a lot in these

    disfavoured areas from which the local budget collects no taxes and which are sources for the local

    crime and delinquency' (institutional representative Alba Iulia). So, usually such investments results

    in loss of political capital and not in gains. Consequently, the mayors and the local councilors have

    more to gain if ignore the marginalized areas than to invest in them. Considering also the complexity

    of the needed interventions it becomes obvious that the rational action on the local authorities' partis to stay away of this 'unrespectable' city areas. Even so, in most studied cities, the local authorities

    have strove to reconcile these two conflicting tendencies. The available funding through Phare

    programme for Roma or the structural funds (especially POR and POS-Mediu) have been very helpful

    in this respect. The availability of funding for investments in marginalized areas may really boost the

    interest of local authorities for these areas. All mayors, vice mayors, director of programmes from

    the visited cities have declared willing to access such funds.

    Much fewer and of smaller scale are the social-educational interventions targeted to children. Day-

    care centers, multi-functional centers and other facilities including meal, clothes, access to social

    benefits and services, spare time activities have been developed by municipalities, usually in

    cooperation with donors or NGOs. Interventions in the employment area (including training), social

    economy initiatives, as well as 'soft' projects in the socio-cultural field are even fewer. The majorproblems related to these types of interventions: (i) are small scale, although some were quite

    expensive (20-60 persons or children); (ii) are strongly dependent on the existence of donor's

    funding, (iii) many have rather high running costs; (iii) impact can be observed only on long term.

    Especially for these reasons, some have severely shrunk during the crisis period.

    The least numerous are the integrated interventions, which are described in the section 3.2.2 on

    good practices. These are complex actions with large budgets. However, in terms of hard impact

    indicators, they have not resulted (at least until now) in increased employment, enhanced incomes,

    diminished discrimination (against the residents of marginalized communities, be it Roma or not), or

    improved public image of these areas. To some extent, it seems that the school participation of

    children have somewhat improved, at least according to our interviewees, which is however a very

    encouraging outcome. Children should definitely represent the main target of such interventions as

    they are the residents who might have a real chance to break the vicious circle of poverty as long as

    they get the appropriate protection and support.

    3.2.1 Relation between the local authorities and poor communities

    We should open this section with the issue of discrimination. Most institutional representatives tend

    to describe the city social structure as: 'the Roma, the underdogs, and the normal or civilized

    people'. In the spirit of truth, many interviews abound of discriminatory labels, remarks and

    comments. Political correctness is still strongly underused in the Romanian public administration and

    so the public discourse is inappropriate and aggressive. It is difficult to believe that the local

    authorities with such a discriminatory discourse can built a partnership with a marginalizedcommunity, especially when involves a large number of Roma.

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    Actually many narrations about 'charitable' or 'helping hand' actions of the local representatives

    indicate that the institutional representatives infantilize the residents of marginalized communities.

    So, local authorities have the tendency to make people of marginalized communities to seem

    passive and helpless. Let us provide a common example. In cases of some ghettos with a collective

    contract with the electricity provider, disconnection from the system happens periodically. For re-

    connecting, any consumer should pay a high price and some additional taxes. Due to social reasons,some mayors are willing to help the community to reconnect before the debts are paid. So, they play

    the role of a mediator between community and provider. Many of them put a lot of effort and make

    use of their personal relations in order to solve the problem. However, in the process, most mayors

    treat the service provider as an equal, but treat the community as an infant. Do not explain them the

    process, do not take their representatives to negotiation, do not offer advice and counseling so that

    to find a sustainable solution. Instead, they solve the problem as efficiently as possible (least effort,

    highest impact). However, the community learns that they are abused by the utility company and a

    phone of the mayor can solve anything, irrespective debts and any other conditions. So, with any

    new event of such kind, the poor community learns helplessness. This kind of intervention (quite

    spread) is not at all helpful because it does not empower community, but teaches it helplessness.

    Local authorities should play the role of mediator in such situations because the relation of powerbetween the company and the community is highly imbalanced, but in such a way in which the

    community to become more accountable, to develop a sustainable mechanism, to enhance their

    abilities to cope with service providers and so on. But also to transmit the company the message

    that they are observed and cannot abuse of poor and low educated people.

    Actually, the communication between marginalized communities and local authorities is casual,

    usually linked to a crisis situation or elections. There is no clear proactive mechanism in which to

    discuss plans for the future, priorities, rules, change of behavior. As a rule, the communities have the

    problem and the authorities have the solution. Rules are unknown or unclear. That is why most

    people expressed a feeling of being cheated: 'when the mayor has the problem to be elected, we

    voted him. Now, when we have a problem, they treat us with total indifference'.

    This adds to the fact that most marginalized communities are not cohesive and organized but

    segmented and marked by shame and fear. Poor education and dialogue skills prevent many of the

    community members to contact authorities. They also lack confidence in their fellow inhabitants to

    empower them with common problems solving capacities. There is a need of consistent and

    complex support to empower them to organize, to mobilize, and to develop a voice.

    The participation of the population to projects of community development depends largely on their

    trust in mayoralty. This rule has been proved empirically by many sociological studies: the higher is

    the trust in mayoralty, the larger is the citizens propensity to participate in projects of community

    development. On the other hand, the trust in mayoralty is largely determined by the trust in mayor.

    In this respect, the situation varies from a marginalized area to another.

    The trust in mayoralty is accompanied by the belief that the communication between authorities/

    institutions and citizens is good. The reverse is also true: lack of trust in mayoralty is associated with

    the belief that communication between authorities/ institutions and citizens is highly distorted. For

    this, people should be well informed and should understand how to use that information

    meaningfully for their life. In a project, community participation require intensive information

    (priorities, objectives, sequence of activities, desired impact, possible risks and so on), involvement

    in all phases, starting with the project preparation, and including participation in the decision making

    process.

    Most residents of marginalized areas as well as local authorities are rather negative regarding

    working with NGOs. However, there are also success stories. For example, one studied community

    (Uranus zone, Bucharest Sector 5) has organized itself in an association (la Bomba Studios). Actually,they have started to work with a team of artists since 2006. After intensive and low-cost cultural,

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    civic and educational activities, the community organized themselves and undertook the artists'

    NGOs in 2013, developed an action plan and have organized: a protest, tutoring lessons with

    volunteer teachers for children and adults, but also a round table with various specialists and the

    representatives of the mayoralty of Bucharest Sector 5.

    3.2.2

    Good practicesWe present below a list of good practices identified in the field. We have to underline that the

    interventions listed here are not necessarily good practices in all respects. For example, observations

    regarding the modernized social housing from Dorohoi have been already presented in a previous

    chapter. Most interventions lack proper information of inhabitants or involvement of community

    from the preparation phase and/or in the decision-making process. However, in the same time, all of

    them include elements that can be replicated and/or scaled up.

    Area Intervention

    Lumea Nou

    (Alba Iulia) Kindergarten

    Social Economy

    projectCooperative for packaging waste recycling

    Social houses11 container houses installed there in 2010 and in which live

    about 50