Integration of Enterprise Manager Grid Control and My Oracle Support

Author: Rob Zoeteweij

Date: July 13 2010

http://oemgc.wordpress.com

Introduction Since OEM GC 11.1.0 we are able to configure the integration between the My Oracle Support Website

and the OMS.

Based on this integration we will be given Patch Recommendations. Patch Recommendations are based

upon the knowledge of all Oracle Homes that are managed by the OMS.

OCM Collector The awareness of our Oracle Homes in the OMS by My Oracle Support is based on the Configuration

Manager. The Configuration Manager uses the OCM Collector to collect data to upload to My Oracle

Support.

You can check the status of the OCM Collector as follows:

[oracle@oem bin]$ ./emCCR status

Oracle Configuration Manager - Release: 10.3.3.1.0 - Production

Copyright (c) 2005, 2010, Oracle and/or its affiliates. All rights reserved.

------------------------------------------------------------------

Start Date 13-Jul-2010 15:01:34

Last Collection Time 12-Jul-2010 13:09:00

Next Collection Time 14-Jul-2010 13:09:00

Collection Frequency Daily at 13:09

Collection Status idle

Log Directory

/u01/app/oracle/middleware/oms11g/ccr/hosts/oem.mycorpdomain.com/log

Registered At 31-May-2010 13:09:44

Automatic Update On

Collector Mode Connected

To force the immediate collection of data type:

[oracle@oem bin]$ ./emCCR collect

Oracle Configuration Manager - Release: 10.3.3.1.0 - Production

Copyright (c) 2005, 2010, Oracle and/or its affiliates. All rights reserved.

------------------------------------------------------------------

Collection and upload done.

My Oracle Support Preferred Credentials Before we can integrate with My Oracle Support, we first need to enter our MOS Preferred Credentials.

Navigate to Preferences Preferred Credentials

Select the Set Credentials link at the left bottom of the page.

Enter your MOS Username and Password and press [Apply]

After you have pressed the [Apply] Button, your credentials will be validated. If the credentials appear to

be valid, you will automatically be notified of the scheduling of two Jobs:

Refresh From My Oracle Support

Will check the updates.oracle.com Website and if any applicable Patches are available will

download the Patches to the Patch Cache, from where you start the deployment of the Patch.

OPatch Update

Will check for any new version of OPath and if available download to the Software Library.

After the Refresh From My Oracle Support Job has finished and any Security Patch Recommendation

were found, these will be reported on you EM Console Home Page.

Security Recommendations When selecting the Security Recommendations

In this page only the recommended security Patches are displayed. As you can see the are related to a

specific database in your Environment.

When we select the first Patch in this example, the Patch details are displayed and we see that this Patch

is the July 2010 CPU for Oracle Database 11.2.0.1

From this Page we perform the following actions:

Read Me

Open a new Window and display the Patch README file

Download

Download the Patch to the OMS Patch Cache from where you can select Patches to deploy them

to any of your Targets

Add To Plan

Add this Patch to a Patch Plan. By adding Patches to a Patch Plan, you can actually plan the

installation of multiple patches in one Run.

When you have created a Patch Plan, consisting out of multiple Patches you are able to validate

the Plan. Validation will check for any conflicting Patches and allow you to modify your Plan that

it will not run into any conflict.

If for any reason you would need more assistance with the installation of Patches, you can press the

Learn More… link

This link will take you to the Advanced Customer Services Web Site.

In this Web Site you can browse for any kind of information regarding the patching of you Oracle

Products.

When selecting the Patches & Updates Page

A general information Page related to Patches & Updates will be shown

As you have probably noticed, again we see a My Oracle Support Web Page integrated in the OEM

Console.

The Patching Quick Links will take you to:

Patch via Deployment Procedures

This link will take you to the OEM Deployment Procedures Page, where you will find all available

Deployment Procedures to patch any of you Oracle Products.

Patch Cache

This link will take you to the Patch Cache Page, where you will find an overview of all Patches that were

already downloaded

Patch Agent

This link takes you to the Patch Agent Wizard to immediately start the patching of an Agent

Linux Patching

This link will take you to the Linux Patching Page

As you can see in this example we did not do any Linux Patching Setup yet.

Furthermore you will links to Patches via the E-Delivery Web Site and the locations to find updates for JD

Edwards, Sun and PeopleSoft.

Next you will find E-Business Suite related links and a Oracle Server/Tools related link

All Recommendations

Selecting the All Recommendations link will take you to an overview of all recommended patches (not

just the Security Patches)