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Business Objects Insight Americas 2006
1
Integrating with crystalreports.comIntegrating with crystalreports.com
Kuhan Milroy, Business Objects
Steve Williams, Business Objects
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 3
Agenda
A new way of delivering softwareOverview of crystalreports.comDemoCase Studies� Emergency Response� National University� Salesforce.com Solution Suite
crystalreports.com – Is it right for you?Business case – Future payoffsService LevelsDeveloper IntegrationDemoQ&A
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 4
A new way of delivering software
Software as a Service (SaaS)� A model of software delivery where the software company provides
maintenance, daily technical operation, and support for the software provided to their client – wikipedia.org
Full applications� Salesforce.com� Live Meeting� Google
• Email• Word processing, spreadsheets• Online office
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 5 Confidential and proprietary. Copyright © 2004 Business Objects S.A. All rights reserved.
Overview of crystalreports.com
An on-demand business intelligence solution which allows you to instantly, simply and securely share reports over the web� Browser based report viewer with drill down � Schedule report refresh� Secure environment for report distribution/sharing� Alerts� View Crystal Xcelsius dashboards� Share other document types (MS Office, PDF)� Configuration of report space
Extend the value of your Crystal Reports investmentLeverage the power of our proven enterprise BI platform
Don’t worry about hardware, software & future upgrades, scalability,uptime, IT resources
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 6
Business case – Future payoffs
Quick – 10 mins up and running� Fast ROI
Lower TCO� No IT resources needed to install and maintain application
Lower risk� Avoid perils of large-scale software implementations� Reduce barriers to upgrading BI in your applications or company
Grow as you grow� Add additional users as necessary
Viewing customers do not need Crystal Reports� Pay for what you use
Copyright © 2006 Business Objects S.A. All rights reserved.
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 7 Copyright © 2006 Business Objects S.A. All rights reserved.
Case Study – Emergency Response
National Center for Crisis and Continuity CoordinationResponsible for national disaster preparedness and emergency responseUse crystalreports.com to share information and improvecommunication between government agencies and emergency respondersExtended existing Crystal Reports XI investmentIntegration with ETeam emergency management software
“Many lessons have come from the Hurricane Katrina experience, but none more hard earned than the recognition that coordinating response activities across a large region is a massive undertaking requiring centralized coordination, precise tracking of complex processes, real-time updates, and instantaneous information sharing. With its ability to instantly share detailed, accurate, and interactive reports among a broad base of users, crystalreports.com is an essential component of our preparation for this unpredictable season in Florida. The efficiency of an on-demand reporting solution is of great benefit during emergency response, when time is of the essence.”
- Eric Kant, NC4
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 8 Copyright © 2006 Business Objects S.A. All rights reserved.
Customer Success – University
Small IT department� 3 people and it allowed them to share reports instantaneously
Got up and running in 10 minutes!� Fast ROI
Using Crystal Reports XI in multiple departments� Admissions, Financial Aid, Housing, Student Accounts, Billing, etc.
“Last year all data sharing was done departmentally -- we had no enterprise system but now crystalreports.com enables us communicate centrally and in real-time. We are a small organization on a tight technology budget. That’s why crystalreports.com made so much sense. It took our IT staff about ten minutes to get crystalreports.com up and running. The solution has an extremely easy user interface so our staff can sign up and get information simply, regardless of their technical expertise. People are excited that they can get important information right away and by themselves. The new crystalreports.com is a great enhancement to the existing Business Objects solutions, like Crystal Reports XI.”Keith R. Werosh, University Registrar at National University of Health Sciences
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 9
Demo
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 11
Case Study - Salesforce.com Solution Suite
F I R E W A L L
On
Dem
and
On
Prem
ise
Crystal Reports The Salesforce.com Driver connects to Salesforce.com data.
1
Salesforce.com reports with saved data are uploaded or scheduled for report sharing and distribution.
2
Application integration allows Salesforce.com users to refresh and view reports.
3
SFDC Customers
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 12
Demo
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 14 Copyright © 2006 Business Objects S.A. All rights reserved.
Service Levels
Basic service� Free with Crystal Reports XI� Limited to 10 users� Share up to 60 Crystal Reports� Report space security
Premium service� Unlimited users - $20 / user / month and
minimum 10 (limited time offer)� Unlimited reports� Xcelsius, PDF + MS Office� Scheduling� Folder and Group level security
Available in two levels…
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 15
Developer Integration
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 16
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 17
Developer Integration
Mashup (web application hybrid)� a website or web application that combines content from more than
one source – wikipedia.org
Sources� Mapping� Sales catalogues� News sources� Search engines� Video and photo storage
� and now… Business Intelligence
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 18
Demo
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 19
crystalreports.com APIs (Prototypes)
Authorization/Authentication� Logon/Logoff
Browse� BrowseFolder
Publish� UploadFile
View� CRObject.ViewerURL
Data Access� Web Services – pull data� Web application – push data
These are prototype APIs and are subject to change
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 20
Scenario1: Report Distribution
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 21
Scenario 2: Viewing
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 22
Scenario 3: Data Access
Three ways to access data� Static – Data published with report, must upload to refresh report� Dynamic Pull – data pulled from web service to crystalreports.com� Dynamic Push – data pushed from application to crystalreports.com
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 23
BrowserBrowser
Design and authorDesign and author1
Query for dataQuery for data2
Publish (with data)Publish (with data)3View RequestView Request4
DatabaseDatabase
Static Data
Crystal ReportsCrystal Reports
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 24
BrowserBrowser
Design and authorDesign and author1
Publish (Publish (with no datawith no data))2View RequestView Request3
Query for dataQuery for data4
Database Database with web serviceswith web services
View and InteractView and Interact5
Dynamic Pull
Query for Query for design design purposespurposesonlyonly
crystalreports.com PULLS datafrom database via web services
Crystal ReportsCrystal Reports
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 25
BrowserBrowser
Design and authorDesign and author1
PublishPublish((with no datawith no data))
2
View RequestView Request3
Query for dataQuery for data4
Web Application Web Application
View and Interact with View and Interact with Web App & ReportWeb App & Report
6
Dynamic Push
Crystal ReportsCrystal Reports
Query for Query for design design purposespurposesonlyonly
Report refreshed and delivered from Report refreshed and delivered from crystalreports.com to end usercrystalreports.com to end user(transparent to user)(transparent to user)
Refresh report &Refresh report &get report urlget report url
5
Web application PUSHES data tocrystalreports.com
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 26
crystalreports.com APIs (Prototypes)
Authorization/Authentication� Logon/Logoff
Browse� BrowseFolder
Publish� UploadFile
View� CRObject.ViewerURL
Data Access� Web Services – pull data� Web application – push data
These are prototype APIs and are subject to change
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 27
Summary
Summary� on-demand business intelligence - instantly, simply and securely
share reports over the web� Benefits: easy to use, reduced IT costs� Developers: Browse, Publish, Fetch data
Future� Look for more announcements in 1H07� Alerts engine, Dashboard tool, more content types� Growing the developer integration options
Business Objects Insight Americas 2006
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Copyright © 2006 Business Objects S.A. All rights reserved.Slide 28
Questions� Kuhan Milroy, Senior Product Manager, Business Objects� Steve Williams, Senior Product Marketing Manager, Business
Objects� I will repeat questions to ensure everyone can hear
Contact information� Email: [email protected]
• Tel: +1 604 647 8412� Email: [email protected]
Q&A
Copyright © 2006 Business Objects S.A. All rights reserved.Slide 29
Extras