Insurance Intensive Annual 2012 2013 Breaking the waves · Partner, Forensic Services Australia BDO David is the lead partner for BDO’s Forensic Services division. He has 30 years’

Insurance Intensive 2012Insurance Intensive 2013

Gold sponsor

Annual

Breaking the wavesThursday 23 and Friday 24 May 2013

Sheraton Mirage Resort & Spa, Gold Coast

Annual Insurance Intensive 2013 | 1

Take control: stay on top of the latest waves and trends to hit the insurance industry.

The Annual Insurance Intensive again promises to provide a comprehensive and interesting program to engage you and your fellow delegates with leading national and international industry figures providing valuable insight into what the year ahead holds for the industry. Presentations on professional indemnity, product liability, D&O and updates to the Queensland WorkCover Scheme will sharpen your professional skills and improve your industry knowledge. There will also be a session on mediation and a lively and topical debate with sessions on emerging industry risks presented by eminent insurers, national and international lawyers, brokers and key industry representatives.

Gold sponsor Bronze sponsorsSilver sponsor


Professor Laurence Boulle

Professor of Law, Bond University

Laurence Boulle is a Professor of Law at Bond University and in the University of the Witwatersrand, Johannesburg. He has published extensively in mediation and ADR, is past chair of NADRAC and is current chair of the Mediator Standards Board. He has been mediating since 1990 and is on the Panel of Conciliators for the International Centre for the Settlement of Investment Disputes.

Mark Brookes

Partner, Financial Lines, Carter Newell Lawyers

Mark is a partner in Carter Newell’s insurance team,

specialising in directors’ and officers’ liability and professional indemnity, having focused on those areas since qualifying as a solicitor in England 1994 and moving to Australia in 2000. The matters in which Mark is involved are primarily complex, high value multi-party disputes frequently involving mediation and sometimes trial. A significant proportion of Mark’s time is also spent advising clients on coverage and related policy drafting issues. Mark is an accredited mediator and holds joint Honours Bachelor of Arts in Law and Politics, and Diploma of Law.

Scott Falvey

Partner, McInnes Wilson Lawyers

Scott Falvey holds a Bachelor of Laws degree from Bond University and a Masters of Health and Medical Law from the University of Melbourne. Scott was admitted as a solicitor of the Supreme Court of Queensland in 1994. His current practice involves the representation of insurers in personal injury litigation throughout Queensland. He has a special interest in insurance litigation involving workplace injuries. Scott was appointed to the Queensland Law Society’s Accident Compensation Committee in 2000. He was elected to serve on the Council of the Queensland Law Society in 2002. Scott previously authored the Workers Compensation Law Manual (Queensland) with Gerry Mullins and Greg Senior.

Glenn Ferguson

Chair, WorkCover Queensland

Glenn is an experienced lawyer who has practised

personal injury law for over 20 years acting for both plaintiffs and defendants. His main area of focus is in the area of motor vehicle and work related claims. He also has a keen interest in medical negligence matters. He is a past president of the Law Council of Australia, the peak national body which represents the legal profession nationally and internationally, past president of LAWASIA, the Law association for Asia and the Pacific and a past president of the Queensland Law Society. He is also a senior counsellor with the Queensland Law Society and has previously chaired the professional standards committee. He is a founding fellow of the Australian Academy of Law, a fellow of the Australian Institute of Company Directors and a fellow of the Australia and New Zealand College of Notaries. He is Chair of WorkCover Queensland and Lexon Insurance, a Governor of the College of Law, member of the Federal Attorney Generals International Legal Services Advisory Council and the Immigration Ministers Advisory Board in relation to the regulation of migration agents.

Lorraine E J Gallagher

Partner, Wilson Elser Moskowitz Edelman & Dicker LLP

Lorraine Gallagher provides the full scope of product liability legal services to domestic and foreign manufacturers. A significant portion of Lorraine’s practice involves coordinating the defense of product liability claims on a national and international basis, including lawsuits brought in the United States, Asia, Europe and South America. She also has a concentration in admiralty matters and pharmaceutical issues and provides advice on insurance coverage issues. Lorraine’s practice extends beyond litigation. She has extensive experience assisting clients with regulatory issues before the Consumer Product Safety Commission (CPSC), National Highway Traffic Safety Administration (NHTSA) and Food and Drug Administration (FDA), including product recalls, warranties and warning requirements. Lorraine also has mediated and arbitrated a variety of commercial disputes between consumers, dealers, distributors and manufacturers.

Kevin Holyoak

Barrister, Bar Association of Queensland

Kevin Holyoak was admitted as a solicitor in 1988 and to the Bar in 1991. He specialises in all aspects of insurance law and related areas of common law, equity and statute, commercial law and trade practices law. Kevin regularly presents papers at Australian Insurance Law Association, QLS and Bar Association of Queensland professional development events.

David Lloyd

Claims Director, QBE 386, QBE European Operations

David commenced his insurance career in 1984 with General Accident London, in a role with a particular emphasis on liability claims. After a brief time as a broker, and a move to Australia, David returned to claims in 1992 with Michael Payne 386/683 in Melbourne. In 1994 David took on the responsibility of managing the syndicate’s Sydney office. David has worked with 386 through its various management guises of Michael Payne, Bob Wallace (RJW/386), David Constable (DAC/386) and now QBE 386 which is part of the QBE European Operations Global Casualty and PI division. David is actively involved in the insurance industry in Australia and is a member of AILA, APIG and is Vice President to NSW Claims Discussion Group. David has presented at the AILA National conference, Insurance Intensive 2005, and frequently presents to brokers clients and law firms.

Presenters


Chris Loane

Manager, GI Motor Investigations, Fraud & Intelligence, Suncorp

Chris has an extensive background in the law and in investigations, having previously worked in the Queensland Courts and the Queensland Police for almost 20 years, where he served as an inspector from 1998. Chris has been both a barrister and a solicitor in private practice in Queensland since leaving the police in 2001. He holds a Master of Insurance from Deakin University, a Bachelor of Arts from Griffith University, Queensland Barristers Board Examinations with 2nd class Honours, Bar Practice Course at QUT, an Associate Diploma of Business Management and he has also undertaken a Diploma of Commercial Property Management. Chris is a Fellow of ANZIIF. In the past 4 years Chris has presented at numerous conferences including sessions at the International Association of Auto Theft Investigators (IAATI) seminar on Vehicle Theft Detection, Investigation & Prevention held in Perth in October 2009 and again in Brisbane in March 2010, and in Melbourne in March 2011.

Peter Munro

Barrister, Bar Association of Queensland and Mediator

Peter was admitted as a solicitor in 1975 and a barrister in 1987. He is a court appointed mediator and case appraiser for both the Supreme Court of Queensland and the District Courts. Since 2000 Peter has practised exclusively as a mediator participating in more than 3750 mediations in mostly personal injuries claims. Peter also has experience in mediating estate claims, partnership disputes, commercial disputes and Part 19 claims of Property Law Act 1974. Peter’s training includes a mediation training courses at the Queensland University of Technology and the Bond University.

Donna Niblock

Senior Underwriter, Crisis Management Solutions, Liberty International Underwriters

Donna joined LIU in 2008, bringing five years of crisis management insurance experience to her role of launching LIU’s crisis management product suite in the Asia Pacific. Her responsibilities include new business development and enhancement of the existing product suite. Donna has extensive underwriting experience in specialist insurance areas including Contaminated Products, Kidnap, Ransom, Extortion and Product Recall. Her insurance resume spans over ten years and includes four years in Commercial Property insurance with a leading Australian insurer followed by a similar period with an international insurer. Donna is a Senior Associate with ANZIIF.

Jay Pring

Managing Director, OBVIAM

Jay Pring is a respected digital marketing expert

with more than 18 years’ experience in digital and social media. He is Managing Director and founder of OBVIAM, an agency which works with such brands as Resilium, Samsung, Microsoft, Dell, Singtel and others to develop digital and social media marketing campaigns across the Asia Pacific region. His campaigns have resulted in hundreds of millions of dollars in revenue growth, as well as improved brand awareness in key markets. Jay began his career as a journalist before moving into digital production and marketing. He is a digital adviser to both federal and state governments and is a published author.

Edward Rawnsley

Executive Manager, Professional and Financial Risk Division, Suncorp

Edward has over 25 years’ experience in the industry, the last 20 specialising in professional risks. His experience spans across both the Australian and London markets. His previous roles include underwriting manager, schemes manager and senior broker. He has also had held senior roles in the area of reinsurance and risk. Suncorp is a major player in the professional risks market with income of approximately $165 million. Edward’s current responsibilities includes the management of Suncorp’s dedicated Professional and Financial Risks underwriting team and has ultimate responsibility for the portfolio’s performance.

Kelli Stallard

Partner and Head of Product Liability, DibbsBarker

Kelli is a Partner in the Insurance section of DibbsBarker and heads the product liability division. For over 25 years she has acted for insurers, corporations and government in the area of product liability, public liability and workers’ compensation. She is a past National President, Secretary and Queensland President of the Australian Insurance Law Association (AILA) and was a member of the National Board for over 10 years. In 2008 she was awarded lifetime membership. Since 1998 she has been a member of the Queensland Government Workplace Health and Safety Board. She is a trained mediator, an accredited personal injury specialist and a sustaining member of the Product Liability Advisory Council in the US.

Roy Watson

Independent Legal Consultant, USA

Roy is an in-house legal counsel with exceptional record of success in the management and resolution of product liability litigation, including class action and dealer litigation, for major manufacturers of motorcycles and off road vehicles, including All Terrain Vehicles, Golf Carts, Personal Watercraft and Boats. Prior to his current job as an independent legal consultant, he worked in the capacities of legal counsel of Kubota Tractor Corporation, USA and various roles including the general manager of the legal department of Yamaha Motor Corporation, USA for a collective period of 28 years.

David Williams

Partner, Forensic Services Australia BDO

David is the lead partner for BDO’s Forensic

Services division. He has 30 years’ experience as an accountant and before joining BDO was Director of the specialist valuation, litigation support and forensic accounting firm MPW Forensic. Prior to that, he worked in a variety of roles at Deloitte and Suncorp. David has a breadth of experience in many areas of professional practice across a wide range of industries with extensive specialist knowledge in the forensics field.


Thursday 23 May

8.30 –9am RegistrationJoin colleagues and friends for tea, coffee and pastries on arrival.

9– 9.05am Welcome remarksChair: Kelli Stallard, Partner and Head of Product Liability, DibbsBarker

9.05–9.45am Keynote addressInsurance industry – dangerous rips Presenter: Edward Rawnsley, Executive Manager, Professional and Financial Risk Division, Suncorp

9.45–11am Insolvent trading: Directors and officersThis session will focus on directors’ and officers’ duties, events that trigger a director’s liability in an insolvent matter, the sanctions imposed on directors, and the cover provided by directors and officers insurance. There will also be a discussion of the recent New Zealand decision of Bridgecorp.

Presenters: David Williams, Partner, Forensic Services, BDO Australia Mark Brookes, Partner, Litigation and Dispute Resolution, Carter Newell Lawyers

11–11.20am Morning tea

11.20am –1pm WorkCover and workplace health and safety issuesWorkCover updatePresenter: Glenn Ferguson, Chair, WorkCover Queensland

Work Health and Safety Act 2011 (Qld)Presenter: Peter Matthews, Director, Legal and Prosecution Services,

Office of Fair and Safe Work Queensland

The Queensland Workers Compensation Scheme – what has changed and what has stayed the same?This session will try and anticipate the outcome and impact of the review of the operation of the Queensland Workers Compensation Scheme (please note the report arising from the review is now not due for release until 23 May 2013 – it was previously set for release on 28 February 2013).

Presenter: Scott Falvey, Partner, McInnes Wilson Lawyers

1– 2pm Lunch

2–3.10pm An ethical approach to mediationPresented by two experts in the field, this is a broad-ranging session dealing with current practical and ethical issues arising in mediations.

Presenters: Peter Munro, Barrister, Bar Association of Queensland Professor Laurence Boulle, Bond University

3.10 – 3.30pm Afternoon Tea

Program

Session sponsor

Session sponsor


3.30 – 5pm Product liabilityThis presentation will focus firstly on product recall insurance including manufacturer’s obligations and loss control mitigation, limiting the potential spread of further injury arising from products with recent case studies. The session will incorporate presentations by two US presenters on:

• Product liability: International trends and typical US strategies to defend these claims; current trends in the US in product liability litigation; the strategies used for defending against claims; and how you can work proactively with clients to develop an overall product story to help in the defence of claims before the claims arise.

• Product liability experiences from in-house counsel perspective, with tips on how best to represent international clients.

Presenters: Donna Niblock, Senior Underwriter, Crisis Management Solutions, Liberty International Underwriters Roy Watson, Independent Legal Consultant, USA Lorraine Gallagher, Partner, Wilson Elser Moskowitz Edelman & Dicker LLP

5pm Close

7pm–late Dinner

7pm – late

Join accompanying partners, colleagues and friends for a relaxed three course dinner and drinks in the Horizons Room. The dinner will feature a live band to entertain delegates after an ‘intensive’ first day of the program.

Sponsored by


Friday 24 May

9–9.30am Registration

9.30–9.40am Welcome and introductionChair: Kevin Holyoak, Barrister, Bar Association of Queensland

9.40–10.20am Insurance fraud – are we winning the battle?This session focuses on trigger points for Suncorp investigations and the barriers to detection and prevention with case study examples. The presenter will discuss the current problem, its impact on the industry and community together with recent trends.

Presenter: Chris Loane, Manager, Fraud & Intelligence, Suncorp

10.20 –11.20am Liability of and to childrenThis session focuses on legal and practical issues commonly arising in claims relating to injured children including:

• claims against institutions arising from physical, sexual, or emotional abuse of children by employees, volunteers or other adults on the premises

• claims against institutions arising from bullying or abuse of children by other children • common challenges in historical abuse claims including indemnity issues,

limitation defences, evidentiary issues and reserving challenges • tensions between insurers and the insured.

Presenter: Ken Horsley, Partner, Minter Ellison Lawyers

11.20–11.40am Morning tea

11.40am–12.15pm Peeling back the layersWith the use of excess insurance increasing in the Australian insurance market, the need to understand the interaction of primary and excess insurance layers and their impact on claims handling and resolution arises as a significant issue for the industry. This expert will provide his insight into:

• the rights and duties of the primary and excess insurance layer• managing the needs of each of the layers• the appointment and accountability of defence counsel and settlement of claims• issues arising from under excess claims.

Presenter: David Lloyd, Claims Director – Australia, QBE 386, QBE European Operations

12.15–1.15pm Making waves in social media and marketingThis session introduces social media, its history, incredible growth, use and increasing acceptance in the business world. The presenter will give us examples of where Twitter and Facebook are potentially dangerous traps for the unprepared, unwise, uninitiated or foolhardy. What we cannot ignore is the opportunity for business and the power of social and electronic media. The presenter will share from his vast experience, including acting for major organisations such as Microsoft, Dell, Vero Insurance and Samsung and helping companies achieve success through social media, be it for marketing, education or risk management.

Presenter: Jay Pring, Managing Director, OBVIAM

1.15–2.15pm Lunch

2.15 – 3.30pm DEBATE – Should parents be held responsible for the actions of their children? This session is a lively and thought provoking debate in relation to an emerging risk. Our dynamic debaters will bring a depth of experience to this topic and draw together some of the earlier themes from the conference.

Moderator: Ron Ashton, Barrister, Bar Association of Queensland

Affirmative: Scott Falvey, Partner, McInnes Wilson Lawyers Christopher Johnstone, Barrister, Bar Association of Queensland Jay Pring, Managing Director, OBVIAM

Negative: David Lloyd, Claims Director – Australia, QBE 386, QBE European Operations Ken Horsley, Partner, Minter Ellison Lawyers Derham Daymond, Loss Adjuster, Crawford & Co

3.30pm Close


Program information

Venue

Sheraton Mirage Resort & Spa Gold Coast, 71 Seaworld Drive, Main Beach

Registration entitlements

Two-day registration includes

•attendance at all Intensive sessions • morning tea, lunch and afternoon

tea – both days (afternoon tea day 1 only)

• USB stick with papers (where supplied) for Intensive sessions

•one ticket to the conference dinner.

One-day registration includes

• attendance at Intensive sessions on day of registration

• lunch, morning and afternoon tea on day of registration (afternoon tea day 1 only)

• USB stick with papers (where supplied) for Intensive sessions.

Dinner

The Insurance Intensive dinner will be held in the Horizons room at Sheraton Mirage Resort & Spa, commencing at 7.00pm for a 7.30pm start. Dinner is included for two-day delegates and additional tickets can be purchased via the registration form or online at $145 per person (including GST) for members and $165 per person (including GST) for non-members. Dress for dinner is smart casual.

Close of registration

Close of earlybird registration (with accompanying payment) is 2 May 2013. Standard registration (with accompanying payment) must be received at least 48 working hours prior to the commencement of the Insurance Intensive, 21 May 2013.

Cancellation policy and transfers

Please refer to the Queensland Law Society event’s policy at qls.com.au for guidelines on conference registration, cancellations and transfers.

Electronic distribution of papers and presentations

Papers and presentations (where supplied by the presenter) will be distributed to delegates electronically 72 hours prior to the conference date. Papers and presentations (where supplied by the presenter) will also be provided to delegates on the day of the conference on a USB memory stick.

Name badges

Your name badge is your passport to access all sessions of your registration, morning and afternoon tea and lunch. Please ensure your badge is visible at all times.

Delegates with special requirements

Please indicate on the registration form or online.

Queensland Law Society CPD points

The Insurance Intensive attracts ten CPD points for both days – 6 CPD points for day one and 4 CPD points for day two. Please note that all three core compulsory subjects for 2013/14 CPD year are on offer within the program when attending for both days.

Queensland Law Society Specialist Accreditation points

Specialist Accreditation points are now self-assessed. For further information, please contact the Society’s Specialist Accreditation Manager at [email protected] or phone (07) 3842 5926.

Accommodation

Special delegate accommodation prices have been negotiated with the Sheraton Mirage Resort and Spa as follows:

$235 per room per night (room only)

$30 per person per day for full buffet breakfast in Terraces Restaurant

Accommodation room rates are subject to availability.

Book your accommodation online at starwoodmeeting.com/Book/qldlaw. For further information please contact hotel reservations on 07 5577 000 during business hours or email [email protected].

Additional guest/rollaway bed charges

A $45 surcharge will be incurred for a third adult or rollaway bed (adult or child), with a maximum of one rollaway bed per room. Rollaway beds are available on request, and subject to availability.

Check-in/check-out

Hotel check-in is 3pm and check-out is 11am. If you require access to rooms prior to 3pm, they can be reserved from the previous evening at a negotiated rate, based on the availability of accommodation, the time of arrival and the requested number of rooms.

Parking

Undercover self-parking is complimentary for all day delegates and guests staying in-house at the resort (subject to availability).

http://www.starwoodmeeting.com/Book/qldlaw


Insurance intensive organising committee

The Insurance Intensive is brought to you by:

• Rebecca Stevens, Carter Newell and President, AILA

• Tim Hancock, Quinlan Miller & Treston (Secretary, AILA)

• Joanne Wilson, Calabro SV Consulting (AILA treasurer)

• Kate Farrell, AILA Immediate Past President

•Kim Logan, Secretariat (AILA)• Nick Burkett,

Lexon Insurance (Committee Chair)• Chrissy Cheesman,

Woolworths Limited• Robert Cooper,

Cooper Professional Risks Pty Ltd•Peter Diskin, Gallagher Bassett•Michael Donnan, Suncorp Insurance•David French, Willis Australia• Berren Hamilton,

Moray & Agnew Solicitors• Lana Head,

Cooper Grace Ward Lawyers• David Jesser,

McInnes Wilson Lawyers• Regina Michaletos,

Shand Taylor Lawyers• Melanie Quixley,

Barry Nilsson Laywers•Nina Shofay, Dibbs Barker•Brett Solomon, Dibbs Barker• Sophie Vidakovic,

Minter Ellison Lawyers•Dee Wood, Carter Newell• Anne Pickering, Program Specialist,

Queensland Law Society

Privacy

Queensland Law Society (the Society) respects your privacy and is committed to the Information Privacy Principles contained in the Information Privacy Act 2009 (Qld). The Society collects personal information about you to provide services to you, to improve the quality of those services, and to provide you with information about other services we offer. For these purposes, we may disclose your personal information to organisations to whom we outsource functions such as market research and to our service entities. The Society also uses this information to conduct research for the development of educational and professional programs.

At any event held by the Society, your image may be photographed or filmed at any time throughout the event. We may use, publish or reproduce your image or recording of you in any form of published communication material to promote the Society’s services and to report on its events through its publications and resource material such as our Annual Report, Proctor, Twitter and Facebook pages. Your consent to the use of your image in full or part for any Society related purpose is taken to be given by attending this event. The Society takes reasonable steps to ensure your personal information is not exposed to misuse, loss or unauthorised access.

Business details and personal information you choose to provide on this form and any image or recording of you may be transferred and stored overseas to administer such services and communications to you. By completing this application, you agree to this transfer.

In accordance with the Electronic Transactions (Queensland) Act 2001, the Society may provide notices or correspondence to you by electronic communication. By completing this application, your consent to this form of contact is taken to be given.

Should you not wish to have your image photographed or filmed, please contact the Society at [email protected] to advise that you do not wish to be photographed or filmed.

If, at any time, you would prefer that the Society did not use or disclose your personal information, including your image, please contact the Society at [email protected]. If your details change or you wish to access the information the Society holds about you, please contact the Society on 1300 FOR QLS (1300 367 757).

Disclaimer

Queensland Law Society reserves the right to substitute program sessions and/or speakers or cancel sessions/ programs where necessary. All details are correct as at 2 April 2013.

© 2013 Queensland Law Society.

Registration form/tax invoice

Australian Insurance Law Association (Qld) and Queensland Law Society

Annual Insurance Intensive 2013Thursday 23 and Friday 24 May 2013 | Sheraton Mirage Resort & Spa, Gold Coast

Payment Please note that full payment must accompany registration

Course code: 130523

Registration subtotal

Conference dinner ticket(s) subtotal

Total payment (inc GST)

My cheque payable to Queensland Law Society Inc is enclosed

Please debit my credit card (Diners Club is not accepted)

Visa Mastercard QLS Amex Amex

Card number

Cardholder name

Expiry date / Amount $

Cardholder signature

Queensland Law Society, GPO Box 1785, Brisbane Qld 4001 f 07 3221 2279 (credit card payments only) | p 1300 367 757 | [email protected] more information visit qls.com.au | ABN 33 423 389 441

Member registration

TWO-DAY conference registration (all prices inclusive GST)

Earlybird by 2 May 2013 $980

Standard by 21 May 2013 $1,225

ONE-DAY ONLY conference registration (all prices inclusive GST)


Standard by 21 May 2013 $775

I will attend on: Thursday 23 May Friday 24 May

Non-member registration

TWO-DAY conference registration (all prices inclusive GST)

Earlybird by 2 May 2013 $1,275


ONE-DAY ONLY conference registration (all prices inclusive GST)



I will attend on: Thursday 23 May Friday 24 May

Endorsing organisationsMembers and staff of endorsing organisations are eligible for member rates.

Queensland Law Society

Australian Insurance Law Association

Bar Association of Queensland

Insurance Council of Australia

Delegate information

Queensland Law Society number

First name

Last name

Organisation

Postal address

City/Town Postcode

Phone (bh) Fax

Email

Special dietary requirements

Register online at qls.com.au/events Conference dinner(Extra dinner tickets for accompanying partners, or delegates with day-only registration, can be purchased through the registration form or online)

I will be attending the conference dinner on Thursday evening (as included in my two-day registration)

Members and/or partner tickets $145No. of tickets

Non-members and/or partner tickets $165No. of tickets

Name of delegate(s)/accompanying person(s) attending:

All prices include GST. This document will be a tax invoice for GST purposes when you make payment. Please retain a copy of this for GST records.

Privacy: Queensland Law Society (the Society) respects your privacy and is committed to the Information Privacy Principles contained in the Information Privacy Act 2009 (Qld). The Society collects personal information about you to provide services to you, to improve the quality of those services, and to provide you with information about other services we offer. For these purposes, we may disclose your personal information to organisations to whom we outsource functions such as market research and to our service entities. The Society also uses this information to conduct research for the development of educational and professional programs.

At any event held by the Society, your image may be photographed or filmed at any time throughout the event. We may use, publish or reproduce your image or recording of you in any form of communication material to promote the Society’s services and to report on its events through its publications and resource material including our Annual Report, Proctor, Twitter and Facebook pages. Your consent to the use of your image in full or part for any Society related purpose is taken to be given by attending this event. The Society takes reasonable steps to ensure your personal information is not exposed to misuse, loss or unauthorised access. Any image or recording of you that is published may be transferred overseas and by completing this application and attending the event, you agree to this transfer.

Business details and personal information provided on this form may be transferred and stored overseas to administer such services and communications to you. By completing this application, you agree to this transfer.

In accordance with the Electronic Transactions (Queensland) Act 2001, the Society may provide notices or correspondence to you by electronic communication. By completing this application, your consent to this form of contact is taken to be given.

Should you not wish to have your image photographed or filmed, please contact the Society at [email protected] to advise that you do not wish to be photographed or filmed.

If, at any time, you would prefer that the Society did not use or disclose your personal information, including your image, please contact the Society at [email protected]. If your details change or you wish to access the information the Society holds about you, please contact the Society on 1300 FOR QLS (1300 367 757).

Documents

Insurance Intensive Annual 2012 2013 Breaking the waves · Partner, Forensic Services Australia BDO David is the lead partner for BDO’s Forensic Services division. He has 30 years’