15
Page 1 of 14 INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND SERVICES HEARING GRANT PLEASE READ BEFORE FILLING OUT THE ENCLOSED FORM. Call 303-333-3482 if you have questions. Older adults age 60 and over who live in Adams, Arapahoe, Broomfield, Clear Creek, Denver, Douglas, Gilpin, and Jefferson County may apply for a grant for partial assistance with hearing aids and an exam. Priority is given to older adults who are in the greatest economic and social need. HOW TO APPLY FOR A GRANT: 1. Complete the attached Intake Form. 2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist must be willing to accept the grant. Some audiologists may charge more than the amount approved by the Grant. 3. Contact the audiologist and ask if they will accept you as a patient on the Senior Answers and Services Hearing Program. 4. Submit the completed Intake Form to the Senior Answers and Services Hearing Program, 1330 Leyden St #148, Denver CO 80220 (be sure to sign the Intake Form, the Required Acknowledgments Form and the HIPPA - Disclosure Form). INCOMPLETE FORMS WILL BE RETURNED. 5. You will be placed on the waiting list. WHEN YOU ARE SELECTED TO RECEIVE A GRANT: 1. When funding is available, you will receive an Initial Grant Award Letter to make an appointment for an exam. 2. After your exam, a treatment plan will be submitted for a grant to cover hearing aids. 3. When you receive a Final Grant Award Letter, make another appointment with the audiologist to be fitted for your hearing aids. 4. After you receive your hearing aid, the audiologist will request payment from Senior Answers. 5. ANY CHARGES OVER THE AMOUNT APPROVED ARE THE PATIENT’S RESPONSIBILITY. THINGS TO KNOW: 1. The Senior Answers program is NOT insurance. 2. Any work that is started prior to the grant award will not be covered by the grant. 3. Grants are for a limited time. All work must be completed in a timely fashion. 4. There is no guarantee of a grant, as grants are dependent on funding availability. APPEAL RIGHTS: You will receive a letter indicating that your Intake Form has been received and that you have been placed on the waiting list within six weeks. You may appeal your place on the waiting list if you believe we have inaccurate or incomplete information on the Form. PLEASE KEEP THIS LETTER AND THE ATTACHED COMPLAINTS PROCEDURES FOR YOUR RECORDS Funding is made possible through grants from the Older Americans Act through the Denver Regional Council of Governments, Area Agency on Aging, other foundation grants and private donations. Colorado Gerontological Society 1330 Leyden St, #148, Denver CO 80220 · 303-333-3482 · 303-333-9112 · www.senioranwers.org

INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

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Page 1: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 1 of 14

INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND SERVICES HEARING GRANTPLEASE READ BEFORE FILLING OUT THE ENCLOSED FORM.

Call 303-333-3482 if you have questions.

Older adults age 60 and over who live in Adams, Arapahoe, Broomfield, Clear Creek, Denver, Douglas, Gilpin, and Jefferson County may apply for a grant for partial assistance with hearing aids and an exam. Priority is given to older adults who are in the greatest economic and social need.

HOW TO APPLY FOR A GRANT:1. Complete the attached Intake Form. 2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your

audiologist must be willing to accept the grant. Some audiologists may charge more than the amount approved by the Grant.

3. Contact the audiologist and ask if they will accept you as a patient on the Senior Answers and Services Hearing Program.

4. Submit the completed Intake Form to the Senior Answers and Services Hearing Program, 1330 Leyden St #148, Denver CO 80220 (be sure to sign the Intake Form, the Required Acknowledgments Form and the HIPPA -Disclosure Form). INCOMPLETE FORMS WILL BE RETURNED.

5. You will be placed on the waiting list.

WHEN YOU ARE SELECTED TO RECEIVE A GRANT:1. When funding is available, you will receive an Initial Grant Award Letter to make an appointment for an exam.2. After your exam, a treatment plan will be submitted for a grant to cover hearing aids.3. When you receive a Final Grant Award Letter, make another appointment with the audiologist to be fitted for your

hearing aids.4. After you receive your hearing aid, the audiologist will request payment from Senior Answers.5. ANY CHARGES OVER THE AMOUNT APPROVED ARE THE PATIENT’S RESPONSIBILITY.

THINGS TO KNOW:1. The Senior Answers program is NOT insurance.2. Any work that is started prior to the grant award will not be covered by the grant.3. Grants are for a limited time. All work must be completed in a timely fashion.4. There is no guarantee of a grant, as grants are dependent on funding availability.

APPEAL RIGHTS:You will receive a letter indicating that your Intake Form has been received and that you have been placed on the waiting list within six weeks. You may appeal your place on the waiting list if you believe we have inaccurate or incomplete information on the Form.

PLEASE KEEP THIS LETTER AND THE ATTACHED COMPLAINTS PROCEDURES FOR YOUR RECORDS

Funding is made possible through grants from the Older Americans Act through the Denver Regional Council of Governments, Area Agency on Aging, other foundation grants and private donations.

Colorado Gerontological Society 1330 Leyden St, #148, Denver CO 80220 · 303-333-3482 · 303-333-9112 · www.senioranwers.org

Page 2: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 2 of 14

Page 3: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Dat

e R

ecei

ved

by C

GS:

Page 3 of 14

2

017

Bas

ic C

onsu

mer

Int

ake

Form

Upd

ated

Feb

ruar

y 10

, 201

7

Bas

ic C

lient

Inf

orm

atio

n:

Dat

e of

Ass

essm

ent:

/

/

*F

irst N

ame:

*L

ast N

ame:

M

iddl

e In

itial

: *D

ate

of B

irth:

/

/

A

ge:

*Gen

der:

M

ale

Fe

mal

e

Oth

er

Are

you

a v

eter

an?

Y

es

No

Wha

t is

your

prim

ary

lang

uage

? *W

hat i

s yo

ur ra

ce?

*Are

you

His

pani

c or

Lat

ino?

Yes

N

o *A

re y

ou v

isua

lly im

paire

d (c

anno

t be

corr

ecte

d w

ith g

lass

es)?

Yes

N

o

Are

you

rece

ivin

g M

edic

aid?

Yes

N

o

*Do

you

live

alon

e?

Yes

N

o A

re y

ou m

arrie

d?

Yes

N

o H

ow m

any

peop

le li

ve in

you

r hou

seho

ld?

Wha

t is

your

mon

thly

inco

me?

W

hat i

s yo

ur m

onth

ly h

ouse

hold

inco

me?

*I

f you

live

alo

ne, i

s yo

ur in

divi

dual

mon

thly

inco

me

belo

w

$1,0

05?

Y

es

No

*If y

ou h

ave

a sp

ouse

or p

artn

er, i

s yo

ur m

onth

ly h

ouse

hold

in

com

e be

low

$1,

353?

Yes

N

o D

o yo

u us

e an

y as

sist

ive

devi

ces?

Yes

N

o If

so,

whi

ch o

nes?

___

____

____

____

____

____

____

____

____

__

*Res

iden

tial S

treet

Add

ress

: M

ailin

g A

ddre

ss -

Stre

et/P

.O. B

ox:

*Apa

rtmen

t or U

nit #

(if a

pplic

able

): M

ailin

g C

ity o

r Tow

n:

*Res

iden

tial C

ity o

r Tow

n:

Mai

ling

Stat

e:

Zip

Cod

e:

*Res

iden

tial S

tate

: Zi

p C

ode:

Em

ail A

ddre

ss:

*C

ount

y of

Res

iden

ce:

*P

rimar

y Ph

one

# (in

clud

ing

area

cod

e):

Seco

ndar

y Ph

one

# (in

clud

ing

area

cod

e):

Emer

genc

y co

ntac

t nam

e:

Rel

atio

nshi

p:

Phon

e N

umbe

r:

Are

you

inte

rest

ed in

rece

ivin

g nu

tritio

n co

unse

ling?

Y

es

No

How

did

you

hea

r abo

ut o

ur s

ervi

ces?

AA

A B

roch

ure

A

AA

New

slet

ter

Cha

nnel

9 S

enio

r Sou

rce

(TV

)

Con

greg

ate

Mea

l Site

Fr

om a

Cur

rent

Clie

nt

Fr

om a

Frie

nd/R

elat

ive

Se

nior

Fai

r

Wal

k-In

W

eb S

ite

Oth

er__

____

____

____

____

____

____

____

____

____

____

___

Do

you

wan

t to

hear

abo

ut o

ther

ser

vice

s?

Yes

N

o If

yes

, how

can

we

cont

act y

ou?

Mai

l

Em

ail

Pho

ne

Whe

n is

the

best

tim

e to

con

tact

you

? Pl

ease

tell

us w

hat s

ervi

ces

you

wou

ld li

ke to

rece

ive:

I h

ave

been

info

rmed

of t

he p

olic

ies

rega

rdin

g vo

lunt

ary

cont

ribu

tions

, com

plai

nt p

roce

dure

s an

d ap

peal

rig

hts.

I am

aw

are

that

in o

rder

to r

ecei

ve r

eque

sted

ser

vice

s, it

may

be

nece

ssar

y to

sha

re in

form

atio

n w

ith o

ther

dep

artm

ents

or

serv

ice

prov

ider

an

d I h

erew

ith g

ive

my

cons

ent t

o do

so.

(I

f fill

ed o

ut b

y as

sess

or o

r vi

a ph

one,

ple

ase

have

ass

esso

r ch

eck

here

and

sig

n be

low

).

Sign

atur

e___

____

____

____

____

____

____

____

____

____

____

____

____

_

Dat

e___

____

____

____

____

Off

ice

use

only

:

Info

rmat

ion

fille

d ou

t by

____

____

____

____

____

___

Dat

e___

____

____

____

____

Page 4: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 4 of 14

Act

ivit

ies

of D

aily

Liv

ing

1. I

can

eat

with

out h

elp.

Y

es

No

2. I

can

dre

ss w

ithou

t hel

p

3. I

can

bat

he m

ysel

f with

out h

elp.

4. I

can

use

the

toile

t with

out h

elp.

5. I

can

get

in a

nd o

ut o

f bed

/cha

irs w

ithou

t hel

p.

6. I

can

get

aro

und

insi

de m

y ho

me

with

out h

elp.

7. A

re y

ou c

urre

ntly

rece

ivin

g as

sist

ance

with

any

of t

he a

bove

task

s fr

om a

nyon

e el

se

From

who

m a

re y

our r

ecei

ving

ass

ista

nce?

Phon

e __

____

____

____

____

____

____

__

Inst

rum

enta

l A

ctiv

itie

s of

Dai

ly L

ivin

g

1. I

can

man

age

mon

ey w

ithou

t hel

p.

Yes

N

o

2. I

can

take

car

e of

shop

ping

with

out h

elp.

3. I

can

take

my

med

icat

ions

with

out h

elp.

4. I

can

pre

pare

mea

ls w

ithou

t hel

p.

5. I

can

do

ordi

nary

hou

sew

ork

with

out h

elp.

6. I

can

get

use

the

tele

phon

e w

ithou

t hel

p.

7. I

can

use

tran

spor

tatio

n w

ithou

t hel

p.

From

who

m a

re y

ou re

ceiv

ing

assi

stan

ce?

P

hone

___

____

____

____

____

____

____

_

Your

Nam

e:

Page 5: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 5 of 14

Gra

nt A

sses

smen

t Upd

ated

Feb

ruar

y 20

17

You

r Nam

e:

Lang

uage

Abi

lity

(Ple

ase

Chec

k A

ll Th

at A

pply

))

I hav

e di

fficu

lty re

adin

g En

glish

, and

requ

ire h

elp

to d

o so

.

I h

ave

diffi

culty

writ

ing

Engl

ish.

I do

not s

peak

eno

ugh

Engl

ish to

talk

to so

meo

ne w

ho o

nly

spea

ks E

nglis

h an

d ha

ve th

em u

nder

stand

my

need

I d

o no

t und

ersta

nd e

noug

h En

glish

to sp

eak

to a

n En

glish

spea

king

per

son

with

out t

he a

id o

f an

inte

rpre

ter.

R

ace

and/

or E

thni

city

(P

leas

e C

heck

All

That

App

ly)

A

mer

ican

In

dian

Ala

ska

Nat

ive

Asi

an

N

ativ

e H

awai

ian

/ Oth

er

Paci

fic Is

land

er

Whi

te

His

pani

c /

Lat

ino

Oth

er

Bl

ack

/

Afri

can-

Am

eric

an

Coo

rdin

atio

n of

Ben

efits

(

Plea

se C

heck

All

Bene

fits Y

ou C

urre

ntly

Rec

eive

)

Su

pple

men

tal S

ecur

ity In

com

e (S

SI)

Colo

rado

Old

Age

Pen

sion

(OA

P)

Supp

lem

enta

l Nut

ritio

n A

ssist

ance

Pro

gram

(Foo

d St

amps

)

Lo

w-in

com

e En

ergy

Ass

istan

ce P

rogr

am (L

EAP)

Co

lora

do R

ent S

ubsid

y (S

ectio

n 8

or H

UD

hou

sing)

Pr

oper

ty T

ax/R

ent/H

eat R

ebat

e

Te

mpo

rary

Ass

istan

ce fo

r Nee

dy F

amili

es (T

AN

F)

A H

ealth

Mai

nten

ance

Org

aniz

atio

n (H

MO

), Pr

ivat

e Fe

e fo

r Ser

vice

(P

FFS)

, or S

peci

al N

eeds

Pla

n (S

NP)

(ple

ase

indi

cate

the

nam

e)

___

____

____

____

____

____

____

____

____

____

____

____

____

____

_

Colo

rado

Acc

ess (

Long

Ter

m C

are)

Med

icai

d

M

edic

are

Savi

ngs P

rogr

am (M

SP)

Q

ualif

ied

Med

icar

e Be

nefit

(QM

B)

Qua

lifyi

ng In

divi

dual

(QI-

1)

Spec

ial L

ow In

com

e M

edic

are

(SLI

MB)

H

ome

and

Com

mun

ity B

ased

Ser

vice

s (H

CBS)

Ve

tera

ns A

dmin

istra

tion

Bene

fits

TRIC

ARE

H

earin

g A

id In

sura

nce

(ple

ase

spec

ify)

____

____

____

____

____

____

____

____

____

____

Oth

er H

earin

g Be

nefit

(p

leas

e sp

ecify

) __

____

____

____

____

____

____

____

____

____

__

Volu

ntar

y C

ontr

ibut

ions

Th

is pr

ogra

m is

mad

e pos

sible

thro

ugh

a gra

nt fr

om th

e Old

er A

mer

ican

s Act

, thr

ough

the D

enve

r Reg

iona

l Cou

ncil

of G

over

nmen

ts, A

rea

Age

ncy

on A

ging

, oth

er g

rant

s and

priv

ate d

onat

ions

. Any

per

son

rece

ivin

g se

rvic

es sh

all h

ave t

he o

ppor

tuni

ty to

cont

ribut

e tow

ards

the

cost

of th

e ser

vice

. N

o el

igib

le p

erso

nal s

hall

be d

enie

d a s

ervi

ce b

ecau

se o

f the

ir in

abili

ty an

d/or

choi

ce n

ot to

cont

ribut

e. In

divi

dual

s are

no

t cha

rged

a se

t fee

by

the C

olor

ado

Ger

onto

logi

cal S

ocie

ty fo

r any

serv

ices

pro

vide

d. I

ndiv

idua

ls ar

e wel

com

e to

mak

e a v

olun

tary

do

natio

n to

hel

p ot

her s

enio

rs re

ceiv

e ass

istan

ce.

Don

atio

ns fo

r gra

nts o

r oth

er p

roje

cts m

ay b

e sen

t to

Colo

rado

Ger

onto

logi

cal S

ocie

ty,

1330

Ley

den

St #

148,

Den

ver C

O 8

0220

.

Page 6: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 6 of 14

Hea

ring

Nee

ds

1.

I hav

e ha

d co

ntin

uing

diff

icul

ty w

ith m

y he

arin

g fo

r mor

e th

an a

yea

r

2.

I h

ave

troub

le h

earin

g ve

ry lo

w o

r ver

y hi

gh p

itche

s

3.

I h

ave

diff

icul

ty h

earin

g m

id-r

ange

pitc

hes

4. I

hav

e a

hist

ory

of e

ar in

fect

ions

5.

I a

void

larg

e cr

owds

bec

ause

I ha

ve d

iffic

ulty

dis

tingu

ishi

ng sp

ecifi

c no

ises

6.

I c

anno

t use

the

tele

phon

e w

ithou

t ass

ista

nce

7. I

hav

e ex

trem

e un

ders

tand

ing

wha

t peo

ple

are

sayi

ng w

hen

we

are

spea

king

face

to fa

ce.

8. I

avo

id so

cial

inte

ract

ions

/act

iviti

es b

ecau

se o

f my

diff

icul

ty h

earin

g

9.

I d

o no

t hav

e a

hear

ing

aid,

or t

he o

ne I

have

is m

ore

than

five

yea

rs o

ld

10. I

hav

e an

ong

oing

hea

lth p

robl

em th

at is

impa

ctin

g m

y ab

ility

to h

ear (

plea

se li

st c

ondi

tions

on

line

belo

w):

_

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

____

Whi

ch e

ar is

suff

erin

g fr

om h

earin

g lo

ss (i

f bot

h, c

heck

bot

h)

Rig

ht E

ar

Left

Ear

Cho

ose A

Hea

ring

Aid

Pro

vide

r

1. C

hoos

e a

hear

ing

aid

prov

ider

or a

udio

logi

st fr

om th

e at

tach

ed li

st (o

r ask

you

r per

sona

l pro

vide

r if h

e/sh

e w

ill a

ccep

t a g

rant

from

our

pro

gram

). 2.

Cal

l the

hea

ring

aid

pro

vide

r or a

udio

logi

st to

ask

if th

ey w

ill ta

ke y

ou a

s a c

lient

with

the

Seni

or A

nsw

ers a

nd S

ervi

ces H

eari

ng P

rogr

am.

Pro

vide

r’s N

ame:

Clin

ic/O

ffic

e N

ame:

A

ddre

ss:

City

, ZIP

Cod

e Ph

one:

Fax

:

You

r Nam

e:

Page 7: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 7 of 14

Gra

nt A

sses

smen

t Upd

ated

Feb

ruar

y 20

17

Aut

hori

zatio

n to

Disc

lose

Info

rmat

ion

to th

e C

olor

ado

Ger

onto

logi

cal S

ocie

ty

I vol

unta

rily

auth

oriz

e an

d re

ques

t dis

clos

ure

to th

e C

olor

ado

Ger

onto

logi

cal S

ocie

ty (d

ba S

enio

r Ans

wer

s and

Ser

vice

s) o

f suc

h m

edic

al

info

rmat

ion

as m

ay b

e ne

eded

to p

rovi

de th

e ne

cess

ary

care

for m

e (in

clud

ing

thro

ugh

writ

ten,

spok

en a

nd e

lect

roni

c co

mm

unic

atio

n).

WH

AT

INFO

RM

ATI

ON

WIL

L B

E D

ISC

LOSE

D?

A

ll re

cord

s and

oth

er in

form

atio

n re

gard

ing

hear

ing

asse

ssm

ents

, rec

omm

ende

d tre

atm

ents

, hea

ring

wor

k pe

rfor

med

as w

ell a

s not

per

form

ed o

r de

clin

ed, r

efer

rals

to o

ther

hea

ring

prov

ider

s, an

d co

mpl

icat

ing

med

ical

con

ditio

ns o

r oth

er im

pairm

ents

.

Info

rmat

ion

abou

t how

my

impa

irmen

ts a

ffec

t my

abili

ty to

com

plet

e th

e au

thor

ized

trea

tmen

t pla

n.

WH

O M

AY

DIS

CL

OSE

INFO

RM

ATI

ON

AB

OU

T M

E?

A

ll he

arin

g an

d m

edic

al so

urce

s (he

arin

g cl

inic

s or o

ffice

s, ho

spita

ls, c

linic

s, la

bs, h

earin

g ai

d pr

ovid

ers,

phys

icia

ns, p

sych

olog

ists

, etc

) inc

ludi

ng

men

tal h

ealth

, cor

rect

iona

l, ad

dict

ion

treat

men

t, an

d V

A h

ealth

car

e fa

cilit

ies.

So

cial

wor

kers

, cas

e m

anag

ers,

case

wor

kers

, reh

abili

tatio

n co

unse

lors

, etc

.

Con

sulti

ng d

enta

l pro

vide

rs

Em

ploy

ers

O

ther

s who

may

kno

w a

bout

my

cond

ition

(the

per

son

who

hel

ps m

e fil

l out

this

form

, fam

ily, i

nter

pret

ers,

frie

nds,

neig

hbor

s, p

ublic

offi

cial

s, et

c).

TO

WH

OM

MA

Y IN

FOR

MA

TIO

N B

E D

ISC

LO

SED

?

To th

e C

olor

ado

Ger

onto

logi

cal S

ocie

ty, t

he D

enve

r Reg

iona

l Cou

ncil

of G

over

nmen

ts, a

nd o

ther

age

ncie

s or o

rgan

izat

ions

that

fund

or f

inan

ce th

is

prog

ram

, or w

hich

hel

p to

adm

inis

ter t

his h

earin

g pr

ogra

m, p

rogr

am a

udito

rs, h

earin

g ai

d pr

ovid

ers,

and

othe

r med

ical

pro

fess

iona

ls c

onsu

lted.

T

HE

PU

RPO

SE O

F T

HIS

AU

TH

OR

IZA

TIO

N IS

To d

eter

min

e th

e sp

ecifi

c se

rvic

es fo

r whi

ch th

is p

roje

ct w

ill m

ake

a gr

ant,

and

to m

onito

r the

pro

visi

on o

f ser

vice

s lea

ding

to su

cces

sful

com

plet

ion

of th

e au

thor

ized

trea

tmen

t pla

n, o

r ter

min

atio

n of

trea

tmen

ts a

nd g

rant

. G

EN

ERA

L P

RO

VIS

ION

S

This

aut

horiz

atio

n is

goo

d fo

r fiv

e ye

ars f

rom

the

date

sign

ed (n

ext t

o m

y si

gnat

ure

belo

w).

I a

utho

rize

the

use

of a

pho

toco

py, f

axed

cop

y, o

r oth

er e

lect

roni

c co

py o

f thi

s for

m fo

r the

dis

clos

ure

of th

e in

form

atio

n de

scrib

ed a

bove

.

I may

writ

e to

the

Col

orad

o G

eron

tolo

gica

l Soc

iety

to re

voke

this

aut

horiz

atio

n at

any

tim

e.

Th

e C

olor

ado

Ger

onto

logi

cal S

ocie

ty w

ill g

ive

me

a co

py o

f thi

s aut

horiz

atio

n if

I req

uest

it b

y ph

one

or in

writ

ing.

I hav

e re

ad th

is fo

rm a

nd th

e C

olor

ado

Ger

onto

logi

cal S

ocie

ty’s

priv

acy

polic

y or

had

them

exp

lain

ed to

me

and

agre

e to

the

disc

losu

res.

Com

plet

e th

e in

form

atio

n be

low

if y

ou a

gree

to th

e ab

ove

stat

emen

ts so

we

can

shar

e th

e in

form

atio

n ne

eded

to se

rve

you.

Nam

e:

B

irth

Dat

e

/

/

Add

ress

:

City

/ZIP

: Ph

one:

I

hav

e ca

refu

lly re

ad, u

nder

stan

d an

d ag

ree

to th

e ab

ove

disc

losu

res.

S

IGN

AT

UR

E:

D

AT

E:

You

r Nam

e:

Page 8: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 8 of 14

Gra

nt A

sses

smen

t Upd

ated

Feb

ruar

y 20

17

Req

uest

for A

dditi

onal

Ser

vice

s

I u

nder

stand

that

the

Colo

rado

Ger

onto

logi

cal S

ocie

ty n

orm

ally

atte

mpt

s to

asse

ss c

lient

s for

elig

ibili

ty fo

r oth

er a

nd re

late

d be

nefit

pro

gram

s.

I wan

t CG

S to

hel

p m

e to

app

ly fo

r oth

er b

enef

its, a

nd w

ill c

oope

rate

in c

ompl

etin

g as

sess

men

ts an

d in

pro

vidi

ng n

eede

d do

cum

enta

tion.

I wish

to re

ceiv

e th

e ne

wsle

tter,

STA

-Wel

l New

s, fro

m th

e Co

lora

do G

eron

tolo

gica

l Soc

iety

.

I h

ave

care

fully

read

, und

ersta

nd a

nd a

gree

to e

ach

of th

e ab

ove

optio

nal a

ckno

wle

dgem

ents

and

cons

ents.

S

IGN

ATU

RE:

D

ATE

:

Req

uire

d A

ckno

wle

dgem

ents

and

Con

sent

s

I u

nder

stand

that

if a

ppro

ved

for a

hea

ring

gran

t thr

ough

this

prog

ram

, I m

ust p

ay a

ny a

mou

nts n

ot c

over

ed b

y th

e gr

ant d

irect

ly to

my

hear

ing

aid

prov

ider

, and

I ag

ree

to d

o so

(do

not s

end

your

pay

men

t to

the

Colo

rado

Ger

onto

logi

cal S

ocie

ty, C

GS)

. The

pro

vide

has

agr

eed

to a

ccep

t thi

s gra

nt

as fu

ll or

par

tial p

aym

ent t

owar

ds th

e he

arin

g ai

ds a

nd m

olds

. CG

S do

es n

ot a

ccep

t any

resp

onsib

ility

for c

osts

abov

e th

e gr

ant a

war

d.

I u

nder

stand

that

the

gran

t pay

men

t fro

m th

e CG

S w

ill b

e m

ade

dire

ctly

to m

y he

arin

g ai

d pr

ovid

er. N

o pa

ymen

t will

be

mad

e to

me

and

CGS

will

no

t rei

mbu

rse

me

for w

ork

initi

ated

bef

ore

the

final

gra

nt a

war

d.

I u

nder

stand

that

the

prog

ram

and

gra

nt w

ill n

ot c

over

any

wor

k pe

rform

ed p

rior t

o m

y re

ceip

t of o

ffici

al le

tters

of g

rant

aw

ard.

I hav

e re

ceiv

ed a

cop

y of

and

hav

e re

ad th

e CG

S A

utho

rizat

ion

to D

isclo

se In

form

atio

n. I

auth

oriz

e m

y he

arin

g ai

d pr

ovid

er to

shar

e w

ith C

GS

and

with

oth

ers w

ho a

re a

par

t of t

his p

rogr

am, i

nfor

mat

ion

abou

t me

and

my

hear

ing

cond

ition

.

I und

ersta

nd th

at th

e CG

S do

es n

ot se

lect

a h

earin

g ai

d pr

ovid

er fo

r me

or a

ssig

n a

prov

ider

to m

e. I

may

sele

ct a

ny C

olor

ado

licen

sed

hear

ing

aid

prov

ider

. The

sele

cted

pro

vide

r mus

t agr

ee to

acc

ept t

he a

ppro

ved

gran

t aw

ard

for t

his p

rogr

am a

s ful

l or p

artia

l pay

men

t for

the

appr

oved

serv

ices

. Se

rvic

es n

ot c

over

ed b

y th

is pr

ogra

m m

ay b

e se

para

tely

neg

otia

ted

betw

een

mys

elf a

nd m

y he

arin

g ai

d pr

ovid

er.

I u

nder

stand

that

the

CGS

has a

“co

ordi

natio

n of

ben

efits

” po

licy.

I ag

ree

to c

oope

rate

in c

laim

ing

hear

ing

cove

rage

and

ben

efits

thro

ugh

Med

icai

d,

heal

th m

aint

enan

ce o

rgan

izat

ions

, priv

ate

insu

ranc

e, o

r any

oth

er b

enef

it or

pro

gram

to w

hich

I am

ent

itled

.

I cer

tify

that

all

info

rmat

ion

in th

is as

sess

men

t is c

ompl

ete,

true

and

cor

rect

and

that

I ha

ve n

ot le

ft ou

t or o

mitt

ed in

form

atio

n th

at m

ight

inac

cura

tely

re

pres

ent m

ysel

f or m

y ec

onom

ic a

nd so

cial

nee

d fo

r ass

istan

ce. I

und

ersta

nd th

at p

riorit

y is

give

n to

thos

e in

the

mos

t eco

nom

ic a

nd so

cial

nee

d.

I a

gree

to d

efen

d, in

dem

nify

and

hol

d th

e CG

S ha

rmle

ss fr

om a

ny a

nd a

ll cl

aim

s, di

sput

es, l

iabi

litie

s, or

cau

ses o

f act

ion

arisi

ng o

ut o

f the

agr

eem

ent

to p

rovi

de a

gra

nt o

r ass

istan

ce, o

r the

pro

vidi

ng o

f a g

rant

or a

ssist

ance

, or a

risin

g ou

t of s

ervi

ces a

nd g

oods

sold

or p

rovi

ded

to re

cipi

ents

of a

gra

nt

or a

ssist

ance

thro

ugh

CGS.

I h

ave

care

fully

read

, und

ersta

nd a

nd a

gree

to e

ach

of th

e ab

ove

ackn

owle

dgem

ents

and

cons

ents.

S

IGN

ATU

RE:

DA

TE:

Ret

urn

Ass

essm

ent F

orm

BY

MA

IL:

Col

orad

o G

eron

tolo

gica

l Soc

iety

, 133

0 Le

yden

St #

148,

Den

ver

CO

802

20

BY

FA

X:

303

-333

-911

2

QU

ESTI

ON

S: 3

03-3

33-3

482

You

r Nam

e:

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Page 9 of 14

Colo

rado

Ger

onto

logic

al So

ciety

Hear

ing P

rovid

ers

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Page 10: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 10 of 14

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Page 11: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 11 of 14

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Page 12: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 12 of 14

Colorado Gerontological Society Senior Answers and Services Material Aid Division

Client Notification of Complaint Procedure Senior Answers and Services is committed to serving our clients to the best of our ability. Should you be dissatisfied with the Hearing or Vision Services you have received, the procedure for filing a complaint with the Colorado Gerontological Society is listed below. In accordance with the Older Americans Act (OAA) Sec, 307(5), Vol 10.910.1, and ASU Memorandum 04-27 consumer complaints may initially be verbal or written. 1. A complaint, in the context of Volume 10.900 rule, is an expression of dissatisfaction by:

a. An older individual receiving services under the Older Americans Act (OAA) or State Funded Programs for Seniors (SFPS), or his/her representative or caregiver;

b. An applicant is an older adult who has applied for services under the OAA or SFPS, or his/her representative or caregiver.

2. Older individuals receiving services, applicants for services, or their representatives or caregivers may file a complaint related to the following: a. Any action or failure to act which impacts the older individual’s experience with programs

and services funded by the OAA or SFPS; b. Dissatisfaction with services including issues related to quality and quantity of services; c. Dissatisfaction with service providers (applicants select their own service providers who are

not employees or agents of Senior Answers and Services); or, d. Other issues related to OAA or SFPS programs raised by the older individual or his/her

representative or caregiver 3. Applicant complaints must be filed within 30 calendar days of the unsatisfactory experience to

Colorado Gerontological Society. 4. If a verbal complaint is made in person, the agency staff or volunteer receiving the complaint

shall assist the older individual in recording the complaint on the agency form. a. The narrative of the complaint shall be read back to the older individual to ensure that the

individual’s complaint is accurately documented and the older individual shall be asked to sign the complaint. The staff member shall sign and date the document to verify this step.

b. The older individual shall not be required to sign the complaint if he/she refuses or is unable to sign.

c. Senior Answers and Services will accept and act on anonymous complaints at the sole discretion of the Executive Director.

5. Complaints received by phone, in person or in writing, shall be investigated and documented on the agency form by the agency staff.

6. Complaints shall be forwarded to the executive director for follow-up and disposition. Written notice of the resolution shall be sent to the complainant within 15 working days. This notice shall include: a. A summary of the concern or issue b. The results of the investigation into the complaint and the service provider’s resolution or

attempted resolution of the concern, and

Page 13: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Page 13 of 14

Colorado Gerontological Society Senior Answers and Services Material Aid Division

Client Notification of Complaint Procedure c. Notification to the complainant of his/her right to appeal the service provider’s decision if

he/she is dissatisfied with the resolution, and instructions for filing such an appeals. 7. Complaints that can not be resolved by the executive director may be appealed to the Material Aid

Advisory Committee for review and disposition. Upon request, the older individual and/or the individual filing the compliant on behalf of the older individual, will be given an opportunity to have an in-person hearing with the Material Aid Advisory Committee.

8. Appeals that cannot be resolved by the Materials Aid Advisory Committee may be referred to the Colorado Gerontological Society Board of Directors for review and disposition. Upon request, the older individual and/or the individual filing the compliant on behalf of the older individual, will be given an opportunity to have an in-person hearing with the Colorado Gerontological Society Board of Directors.

9. Appeals that cannot be resolved by the Colorado Gerontological Society Board of Directors may be referred to the Denver Regional Council of Governments (DRCOG). Appeals that are referred to DRCOG will comply with the DRCOG Client Grievance Procedure. a. Colorado Gerontological Society is a contractor of the Denver Regional Council of

Governments Area Agency on Aging (AAA). If the complainant has a grievance with Colorado Gerontological Society, a written complaint may be submitted within 30 days from the time the problem occurred to the Area Agency on Aging Director, 1290 Broadway, Suite 700, Denver, CO 80203

b. The AAA Director shall investigate the complaint and respond in writing within fifteen (15) business days of receiving the complaint.

c. The written response from the AAA director shall include: A summary of the complainants concerns or issues. The results of the investigation into the complaint and If applicable, Senior Answers and Services resolution/response to the complainant’s

concerns. 10. If the complainant is dissatisfied with the complaint resolution by the Denver Regional Council of

Governments, a written appeal may be filed with the State Unit on Aging Director within 10 calendar days of receipt of the decision. Appeals that cannot be resolved by the Denver Regional Council of Governments may be appealed to the State Unit on Aging for review and disposition. Appeals can be sent to Office of Community Access and Independence, Aging and Adult Services, 155 Sherman St, 10th Floor, Denver CO 80203 303-866-2800 (Main line); 303-866-2696 (fax); and 888-866-4243 (toll free). a. Appeals that are referred to the State Unit on Aging shall comply with Vol.10.910.2. b. The State Unit on Aging Director or designee shall complete a review of the complaint and

resolution to that complaint, including all pertinent documentation or new information that may be available.

c. The State Unit on Aging Director will provide a written response to the complainant within 30 business days of receipt of the appeal.

d. This written response by the State Unit on Aging shall include notification of the complainant’s rights to an Administrative Law Judge hearing as described at Section 10.960, if he/she is dissatisfied with the resolution of the appeal, and instructions for requesting such a hearing.

Page 14: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist

Get MONEY BACK (up to $892.oo) for property taxes, rent, or heat you paid. Apply for the

COLORADO PROPERTY/ RENT / HEAT CREDIT (“PTC”) REBATE ______________________________________________________________________________

If you: Resided in Colorado for the ENTIRE YEAR Are NOT claimed as a dependent on someone’s tax return Are lawfully present in the United States Have income equal to or less than:

2015 Single: $12,953.00

Married: $17,460.00

2016 Single: $13,234.00

Married: $17,839.00

AND Are 65 years or older -OR- Are a surviving spouse and 58 years old by December 31st -OR- Were disabled for an entire year

_____________________________________________________________________________ You have 2 YEARS to apply for the rebate AFTER the end of the calendar year.

Application Deadlines: 2015 - December 31, 2017 2016 - December 31, 2018

______________________________________________________________________________ Accepted Forms of Identification Include:

A Colorado driver’s license or I.D. card. *Other forms of I.D. may be ok if you do not have a Colorado license or I.D.*

______________________________________________________________________________ The address on your PTC application must match the address on your driver's license or Colorado I.D. card. If the addresses do not match, your rebate will be delayed.

*To update your address take a “Change of Address” (DR 2285) form to any Colorado Motor Vehicle Division Driver’s License Office*

______________________________________________________________________________ There is FREE help applying for the “PTC” Rebate:

Colorado Gerontological Society – (303) 333-3482 Colorado Department of Revenue - (303) 238-7378 Volunteer Income Tax Assistance (VITA) - (800) 906-9887 Dial 2-1-1 (free call) to find a tax site near you.

______________________________________________________________________________ For the application and more information, see www.TaxColorado.com ‘Click’ on File

and PTC Rebate

Page 14 of 14

Page 15: INSTRUCTIONS TO APPLY FOR A SENIOR ANSWERS AND …...2. Select an audiologist. You may select an audiologist from the list or you may use your own audiologist, but your audiologist