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© 2021 Nokia1
Instructions for invoice submission at Nokia
Confidential
© 2021 Nokia2
1. Guideline for orders
2. Guideline for invoice submission
3. Guide to invoice submission channels
4. 8 rules to remember for efficient and correct invoicing
5. Support needed?
6. Nokia supplier payment helpdesks
7. Mandatory information to be included in your query to the AP helpdesk
8. Useful links
Table of content
Confidential
© 2020 Nokia3 © 2019 Nokia3
1.Guideline for ordersNokia applies a “No Purchase Order – No Pay” policy. This means that the supplier needs to obtain a valid, system generated purchase order prior to delivering goods and/or services to Nokia.
Only in few limited exceptions this policy may be bypassed. For further information, please reach out to your contact person at Nokia.
Confidential© 2021 Nokia
© 2019 Nokia4 © 2019 Nokia4
2.Guideline for invoice submissionSuppliers can find the correct invoice submission method for each country and the Nokia entity by using theInvoice Address Search Tool. In the tool you can also find the country specific regulatory requirements.
E-invoicing is set as mandatory or preferred method of invoice receiving in all countries where it is legally allowed.
It ensures faster processing and lead time. Please look at the Invoice Address Search Tool for migration if you still use manual/paper invoice methods. Please always submit correct invoice to Nokia.
In case of questions concerning electronic invoicing, feel free to contact [email protected].
Nokia internal useConfidential© 2021 Nokia
© 2021 Nokia5
The right channel depends on the type of the purchase order (PO)
3. Guide to invoice submission channels
PO number has 8 digits3… 4…, 6… or 9xxxxxxx
(Prefix starts with 2 zero in case received via Ariba Network)
PO number has 10 digits39...., 4200…, 4501…, 454…, 501…, 502…, 74… (received via Ariba Network), 82… or 85xxxxxxxx
Received in Ariba Network9xxxxxxxxx, BPOxxx or Cxxx - einvoice enabled;
009xxxxxxx follow instruction in 1st column,74xxxxxxxx follow instruction in 2nd column
AP Portal / Nokia Edicom(Nokia Edicom Portal for Brazil only)
E2Open (WebEDI)
Please register subject to region via [email protected] or
Ariba Network (multiple channels including EDI)
EDIRosettaNet 3C3 PIP V11.01.00 and
EDIFACT NVOIC97A.
EDIFor POs prefixed 4501 and 4200 through GXS
using EDI Standards, ANSI X12 and EDIFACT
Email addressesPlease check the Invoice Address Search
Tool for country specific email addresses
Send the invoice to the postal address mentioned on the PO, or find the postal
address in the Invoice Address Search Tool
Send the invoice to the defined physical PO box, check the address in the Invoice
Address Search ToolN/A
Purchase order type
Confidential
Electronic submission
Paperinvoice
© 2021 Nokia6
4. 8 rules to remember for efficient and correct invoicing
1Correct billing address
Ensure correct “bill-to” entity and address is in the invoice. For guidance refer to PO/contract/Invoice Address Search tool.
Purchase order number
Use correct purchase order number on the invoice. Do not use fully invoiced or incomplete PO number on the invoice.
74Bank details
Ensure the bank details are the same as provided to Nokia. Registered suppliers can update bank details through AP portal. Non-registered suppliers can contact AP helpdesk for updates.
5 Delivery note (freight)
Refer to a purchase order/delivery note/unique shipping ID number on the invoice.
2Contact for non-PO
Ensure that the name and Nokia contact details are provided on the non PO invoices.
8 Invoice content
Ensure all data on the invoice is correct and matches with the PO. This includes material code number, material description, VAT/TAX ID, quantities prices, payment terms, invoice currency, T&C and number of purchase order lines.6
Updated information
Ensure your current contact details (including email IDs) stay updated in the self-service portals.
3Web-portal
Ensure invoice data entered into the web-form and the attached PDF invoice copy are matching.
Confidential
© 2021 Nokia7 © 2020 Nokia7
Full screen photography captures attention.
The image reinforces the message.
5. Support needed?
To check the payment status of your invoices as well as to get user guidelines, please use:
• Nokia AP Portal
• Nokia Supply Chain Portal
• E2Open and Ariba Network
Confidential© 2021 Nokia
© 2021 Nokia8 Confidential
6. Nokia supplier payment helpdesks
General helpdesk
SAP Ariba Help CentreAriba Support Guide
SAP Ariba at [email protected]
E2Open
Americas
EMEA
Tool specific helpdesks for technical and process queries:
© 2021 Nokia9 © 2021 Nokia9Confidential
7. Mandatoryinformation to beincluded in your queryto the AP helpdesk
1. Full name of your company/vendor code 2. Purchase order number3. Invoice number4. Invoice amount5. Invoice date6. Payment receiving date7. Subject field of the mail: mention Nokia entity
name or code
Without this information your query cannot be responded
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© 2021 Nokia10
8. Useful links
Tool Internet address
AP Portal: For uploading former Nokia invoices
https://apportal.nokia.com/APPortalExt/Login.aspx
E2Open: For uploading former Alcatel-Lucent invoices
https://alcatel-lucent.e2open.com/perl/login.pl?destination=/web/e2open/portal
Ariba Network: For managing Ariba I-Buy invoices
https://service.ariba.com/Supplier.aw
Invoice Address Search Tool: For searching the invoice submission channel and the Nokia offices
https://apportal.nokia.com/APPortalExt/AddressSearch.aspx
iTower https://supplier-portal.net.nokia.com
Nokia Policies: For general Nokia policies and communications, including general T&Cs
https://www.nokia.com/about-us/investors/corporate-governance/policies/
Confidential
© 2021 Nokia11
© 2021 Nokia13 Confidential
Copyright and confidentiality
The contents of this document are proprietary and confidential property of Nokia. This document is provided subject to confidentiality obligations of the applicable agreement(s).
This document is intended for use of Nokia’s customers and collaborators only for the purpose for which this document is submitted by Nokia. No part of this document may be reproduced or made available to the public or to any third party in any form or means without the prior written permission of Nokia. This document is to be used by properly trained professional personnel. Any use of the contents in this document is limited strictly to the use(s) specifically created in the applicable agreement(s) under which the document is submitted. The user of this document may voluntarily provide suggestions, comments or other feedback to Nokia in respect of the contents of this document ("Feedback").
Such Feedback may be used in Nokia products and related specifications or other documentation. Accordingly, if the user of this document gives Nokia Feedback on the contents of this document, Nokia may freely use, disclose, reproduce, license, distribute and otherwise commercialize the feedback in any Nokia product, technology, service, specification or other documentation.
Nokia operates a policy of ongoing development. Nokia reserves the right to make changes and improvements to any of the products and/or services described in this document or withdraw this document at any time without prior notice.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose,
are made in relation to the accuracy, reliability or contents of this document. NOKIA SHALL NOT BE RESPONSIBLE IN ANY EVENT FOR ERRORS IN THIS DOCUMENT or for any loss of data or income or any special, incidental, consequential, indirect or direct damages howsoever caused, that might arise from the use of this document or any contents of this document.
This document and the product(s) it describesare protected by copyright according to theapplicable laws.
Nokia is a registered trademark of Nokia Corporation. Other product and company names mentioned herein may be trademarks or trade names of their respective owners.
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