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INSTRUCTIONS AND

INFORMATION

FOR SLOVENIAN

VIGNETTE VENDORS

All that Slovenian vignette vendors must know

about the sale and use of vignettes

on Slovenian motorways and expressways

Instructions valid from 1 December 2019

DARS d.d., Motorway Company in the Republic of Slovenia Head office: Ul. XIV. divizije 4, 3000 Celje

Dear vignette vendors!

To be able to answer all the questions vignette buyers or motorway users will address to you, we

prepared the “Instructions and information for Slovenian vignette vendors”. We hope they contain

everything you need to know about the sale and use of vignettes in Slovenia. If you think that a part

of the instructions needs to be supplemented or explained in greater detail, please contact us. We

are happy to receive any feedback.

If you are unable to find all answers in the instructions, we are available for additional information.

You can turn to the contact persons listed on page 3 or write to us at [email protected].

Thank you for your cooperation!

Head office:

DARS d.d.

Ul. XIV. divizije 4

3000 Celje

Branch office:

DARS d.d.

Grič 54

1000 Ljubljana

Telephone: +386 1 518 83 40

E-mail: [email protected]

Website: www.dars.si

Instructions and information for vignette vendors DARS d.d.,

2 Instructions valid from 1 December, 2019

Contents:

1. Contacts .................................................................................................................................. 3

2. The most important facts ....................................................................................................... 3

3. Roads requiring the use of vignettes ..................................................................................... 4

4. Marking vignette sales points ................................................................................................ 6

5. Types of vignettes and vignette prices ................................................................................... 7

6. How to use a vignette........................................................................................................... 10

7. Applying the vignette ........................................................................................................... 15

8. Special provisions ................................................................................................................. 17

9. Toll exemptions .................................................................................................................... 18

10. Offences and fines regarding the vignette ......................................................................... 19

11. Issuing a replacement vignette .......................................................................................... 20

12. Packaging ............................................................................................................................ 22

13. A list of important warnings ............................................................................................... 26


Instructions valid from 1 December, 2019 3

1. Contacts

Logistics department:

• Darja Bartolj, tel: 01 518 83 48

• Sanja Bašič, tel: 01 518 83 47

E-mail: [email protected]

2. The most important facts

• Before selling the vignette, the user must be asked which toll-rate category the vignette is

purchased for. It is the buyer's responsibility to check which toll-rate category he/she is buying

the vignette for. If the buyer is not certain about this, you can help with the list of measured

vehicles published on www.dars.si (see page 21).

• All recreational vehicles (RV), regardless of their height and whose maximum permissible

weight does not exceed 3,500kg, are classified into the toll-rate category of 2A. RVs with a

maximum permissible weight of over 3,500kg need to have a valid DarsGo unit (detailed

information can be found at www.darsgo.si).

• Apart from the mandatory items found on a receipt, as established by law, the receipt given to

the customer must contain the serial number of the sold vignette.

• The user should keep the invoice and coupon for the purchased vignette until the latter

expires.

• The toll shall be considered paid only if it a valid vignette is affixed.

• If anyone tries to remove the already affixed vignette, the vignette shall be voided - one of the

following safety signs shall appear “NEVELJAVNO” (“INVALID”), number “20” or code “2B”!

• If the wrong vignette is applied to the windshield, the user should not try to remove it, but

should immediately contact DarsGo Service Ljubljana (see page 21).

• Replacing the vignette at the sales point after it has been applied is not possible.

• Under no circumstance is the vignette transferable between vehicles.

• “Single track vehicle” is a vehicle with up to 50 cm wide ground track.



3. Roads requiring the use of vignettes In the Republic of Slovenia, a toll is charged for the use of motorways and expressways. All one-track

motor vehicles (motorcycles) and two-track motor vehicles, with or without a trailer, with a

maximum permissible weight not exceeding 3,500 kg, are required to pay the toll by purchasing a

vignette.

Roads on which the use of vignettes is mandatory:

Motorways Expressways

The Karavanke tunnel The Karavanke interstate road tunnel linking the Slovenian motorway A2 and the Austrian A11

motorway is not included in the vignette tolling system. Therefore, it is not the Slovenian vignette

but the toll for the use of the Karavanke road tunnel, which applies for the use of the Karavanke

tunnel. The paid toll for the use of the Karavanke road tunnel only covers the first motorway junction

on both sides of the border (the Hrušica junction in Slovenia; the Rosenbach junction in Austria). In

order to continue the journey along the motorway beyond the Hrušica junction into the heart of

Slovenia, the user must have a vignette placed on the vehicle. For information on the toll for the use

of Karavanke road tunnel and the method of payment, visit: www.dars.si.

Šentilj - Koper (Srmin)

Pesnica - Maribor (Tezno)

Karavanke - Obrežje Ljubljana (Zadobrova junction - Tomačevo roundabout - Koseze junction) / northern bypass

Gabrk - Fernetiči

Razdrto (Nanos) - Vrtojba

Slivnica - Draženci - Gruškovje

Škofije - Srmin - Koper (Slavček)

Maribor (Dragučova) - Pince

A vignette is only necessary as far as the Semedela junction (direction Izola) or starting from the Semedela junction (direction Ljubljana).

Dolga vas - border with Hungary

A1

A2

A3

A5

H2

H3

H4

H5

All motorways and expressways on which the use of vignettes is

mandatory are marked with appropriate traffic signs informing users of

the vignette toll system.

A4

H6

H7



Roads on which the use of vignettes is mandatory

The Ljubljana Ring Road The Maribor Ring Road



4. Marking vignette sales points All vignette sales points in Slovenia and abroad have to be marked with a seller certificate and a

vignette price list on the door or other clearly visible place. The seller certificate used to mark official

sales points will be sent to you by mail in November 2019.

All official vignette sales points are published on www.dars.si.



5. Types of vignettes and vignette prices In order to use the toll road with a motor vehicle with a maximum authorised mass not exceeding

3,500 kg, it is mandatory to purchase and affix a valid vignette on the vehicle before entering the toll

road. If a motor vehicle tows a trailer vehicle, only the maximum authorised mass of the (towing)

vehicle is relevant for the classification into the tollrate categories listed below.

Toll-rate categories Motor vehicles that are required to pay tolls by purchasing a vignette are divided into three toll

classes:

TOLL-RATE CATEGORY 1:

One-track motor vehicles and motorcycles, with or without a trailer.

TOLL-RATE CATEGORY 2A:

Camping vehicles (regardless of height) and two-track motor vehicles, where the height of the

vehicle above the front axle does not exceed 1.30 m and the maximum permissible weight does not

exceed 3,500 kg, with or without a trailer.

Camping vehicles are defined as only those vehicles that are marked as such in the vehicle

registration certificate or in the vehicle approval/compliance document, as well as all other vehicles

with permanently fixed equipment necessary for living in the vehicle. However, a vehicle that is only

furnished with removable equipment, such as mattresses, cookers, camping equipment, etc., is not

understood to be a camping vehicle.

In addition to the usual passenger vehicles (saloon cars, caravans, convertibles, etc.), toll class 2A also

includes all SUVs, terrain vehicles and pickups.



TOLL-RATE CATEGORY 2B:

Two-track motor vehicles with the height of the vehicle above the front axle measuring 1.30 m or

more and a maximum permissible weight not exceeding 3,500 kg, with or without a trailer.

Toll class 2B includes light goods vehicles and combined / dual use passenger and/or goods vehicles,

their maximum permissible weight limited to and including 3,500 kg and the vehicle’s height above

the front axle measuring 1.30 m or more. This category does not include camping vehicles, saloon

cars, terrain vehicles or pickups.

List of measured vehicles

The list of measured vehicles contains those vehicle brands and models where a standard inspection

or simple measurement (for example, when it comes to standard lorry models) does not reveal that

the vehicles in question significantly exceed the 1.30 m height above the front axle. It thus contains

vehicle brands and models for those “borderline” vehicles that have a height above the front axle in

the region of the 1.30 m border value. They were consequently measured using a certified measuring

machine. The list serves as a general guideline for vignette sellers and buyers who, in the case of

doubt about a “borderline” vehicle’s toll class category, can recheck whether the vehicle in question

is placed in toll class 2B on this list.

The height of a vehicle

above the front axle is the distance between the ground surface

and the highest point of the vehicle in a

plane that is perpendicular to the ground

and passes through the front axle.

The list of measured vehicles is published at www.dars.si.

Before purchasing a vignette, the customer should verify which

toll-rate category his/her vehicle belongs to.



Vignette price list

Vignette prices differ according to the toll-rate category and the period of validity. Sellers must place

the price lists provided by DARS d.d. in a clearly visible place.

Toll-rate category Period of validity Price

(with VAT)

Weekly vignette 7.50 EUR

Half-year vignette 30.00 EUR

Yearly vignette 55.00 EUR


Monthly vignette 30.00 EUR



Monthly vignette 60.00 EUR


Vignette validity

All 2020 vignettes are being sold from 1 December 2019 up to and including 30 November 2020.

A weekly vignette is valid for 7 consecutive calendar days, i.e. the perforated day, which is selected

by the buyer upon purchase, and the following six days.

A monthly vignette is valid for one month – from the moment of purchase to the end of the day in

the following month that has the same number as the day of purchase, or to the end of the last day

in the following month, if the latter does not have a day with the same number.

A half-year vignette is valid for six months from the day of purchase.

A yearly vignette for the current year is valid from 1 December of the previous year to 31 January of

next year (14 months).

Vignette prices are determined and published by the Government of the

Republic of Slovenia and are binding. It is forbidden to apply any kind of

commercial discount for the purchase of a vignette.



6. How to use a vignette

Yearly vignette The validity of a yearly vignette is indicated by the last two numbers of the year located in the top

left corner of the vignette as well as with the vignette's colour, which is different for each year. A

yearly vignette is placed in an appropriate spot on the vehicle.

Unlike the yearly vignette, sellers must validate or “punch” a half-year, monthly and weekly vignette

at the moment of sale to determine its period of validity.

Punching requires great care because of the small size of the fields. We advise sellers to be careful

about the date field when punching a vignette.

Yearly vignettes do not get punched.



Properly punched half-year, monthly and weekly vignettes:

Half-year vignette The first day of validity is punched. Half-year vignettes cannot be bought in advance!

e.g. day and month

The vignette is valid for six months, i.e. from the day it was punched to the end of the last day of the

six-month period. In the above example, it means that the vignette is valid up to and including 17

February 2021. Half-year vignettes are available for single-track vehicles only.

17

7

A half-year 2020 vignette purchased in December 2019 needs to have the

date of purchase and the XII/19 fields punched. In the example below, the

vignette is valid up to and including 17 June 2020.

VIII



Monthly vignette The first day of validity is punched. Monthly vignettes can not be bought in advance!

e.g. day and month

A monthly vignette is valid from the day of purchase to the end of the day in the following month

that has the same number as the day of purchase, or to the end of the last day in the following

month if the latter does not have a day with the same number. In the above example, it means that

the vignette is valid up to and including 17 September 2020. Monthly vignettes are available for

double-track vehicles only.

17

A monthly 2020 vignette purchased in December 2019 needs to have the

date of purchase and the XII/19 fields punched. In the example below, the

vignette is valid up to and including 17 January 2020.

VIII



Weekly vignette

The first day of validity is punched. Weekly vignettes can be bought in advance!

e.g. day and month

The weekly vignette is valid for 7 consecutive calendar days, i.e. the perforated day, which is selected

by the buyer upon purchase, and the following six days. In the example provided below, the vignette

is thus valid up to and including 23 August 2020. The last day on which a weekly vignette may be

perforated is 30 November 2020!

17

A weekly 2020 vignette chosen by the user to be punched in December

2019 needs to have the date chosen by the user and the XII/19 field

punched. In the example below, the vignette is valid up to and including

23 December 2019.

VIII



If you make a mistake while perforating the vignette, you are asked not to hand it over to the

buyer; rather, you should keep it, remove it from sale, enter its serial number into the appendix of

the form used for calculating sales and then return it to us in accordance with the vignette

commissions sales contract. Vignettes that have already been placed on a vehicle and later returned

because they were incorrectly punched cannot be claimed at DARS. The seller of the vignette must

bear such costs.

Vendors at the point of sale may not take back vignettes, on which any of the following signs are

displayed:

• “NEVELJAVNO” (“INVALID”) or only part of the inscription,

• Entire or part of the number “20”,

• Entire or part of the code “2B”.

Inscriptions partially or fully emerge only when the vignette is already affixed to the windscreen or

any other basis; however, they never appear when the vignette is removed from the protection foil.

DARS shall not acknowledge complaints in the case of return of such vignettes.

Never hand a customer an unpunched half-year, monthly and

weekly vignette!

The vignette punch pliers need to be used with gentle force

for the validation of an individual vignette (1 piece). Punching multiple

vignettes at the same time is not permitted due to the risk of damaging the

vignettes (incorrect punching) and the tools.



7. Applying the vignette Before entering the toll station, the driver must properly place a valid vignette on the windscreen for

the toll-rate category his/her vehicle belongs to.

When is a vignette properly applied?

Double-track vehicle

After removing the protective foil, the undamaged vignette should be affixed, with the original

adhesive, on the inner edge of the windscreen, so that it is clearly visible from the outside (vignette

should not be, for example, affixed on the area where the windscreen is tinted). When applying the

vignette, follow the instructions on the reverse of the vignette. In favour of road safety, and in order

to ensure efficient and customer-friendly toll payment control, all previously applied or invalid

vignettes must be removed from the windscreen before applying the new valid vignette. The

vignette should not be placed on vehicle’s side windows.

Single-track vehicle

Vignettes on motorcycles must be placed on a level and clearly visible surface that cannot be

removed from the motorcycle unless with the use of a considerable amount of force (e.g. the fuel

tank, etc.). The vignette has to be undamaged and applied with the original glue. When applying the

vignette, follow the instructions on the back of the vignette. Take care to always apply the vignette

on a clean, smooth and dry surface (before applying the vignette, remove the remains of dust, oil and

wax).

The vignette must be affixed to the vehicle before entering the toll road.

Please make customers aware of this when selling them a vignette.



When applying the vignette, it is not allowed to use special foils, suction pads, adhesive tapes and

similar products. If such products are used, a vignette does not serve as proof for paying the toll,

which means that it is invalid.

We recommend that the vignette is applied at temperatures exceeding 5°C. If temperatures are

lower, we recommend turning on the heating and directing it towards the windscreen prior to

applying the vignette.

Please inform customers not to apply the coupon found on the underside of the vignette. The

customer must store it, as it acts as proof of paying the toll in case of a shattered windscreen and can

help the customer with exercising his/her right to a replacement vignette or the reimbursement of

costs for the purchase of a replacement vignette.

If the vignette is not affixed to the windscreen in accordance with the

instructions, it becomes invalid and the road user is understood not to

have paid the required toll.

Do not apply the coupon found on the underside of the vignette. Store it

for the entire period of the vignette's validity.



8. Special provisions Prohibition against removing and reapplying the vignette

After a vignette is appropriately affixed to the vehicle, it must not be removed with the aim of re-use

on another vehicle, as it shall be self-destructed, with one of the following inscriptions:

“NEVELJAVNO” (“INVALID”), number “20”, code “2B”. The use of chemical agents on a vignette or

any other interference with the vignette or its original glue with the aim to prevent its self-

destruction upon removal is also prohibited. In all of the above cases, the vignette ceases to act as

proof of toll payment or it means that the user has not paid the toll for the use of the toll road.

Single track or double track vehicle?

The type of vignette, which the user of toll roads should use in the case of a three-wheel vehicle,

depends on the distance of tracks between the wheels on the same axle. If the track is wider than 50

cm, a double track vignette (2A) is required. If such vehicle does not have a windscreen, on which the

vignette of this type should be properly affixed, the user must require from DARS “the proof of

payment of the vignette” after the purchase and before the use of the toll road.

Exceptions regarding the application of the vignette to a vehicle

Toll road users owning vehicles without windscreens can use vignettes without applying them to

such vehicles. The same applies for vehicles with a technical certificate issued by its manufacturer

stating that a vignette must not be applied to the windscreen.

In both cases from the previous paragraph, toll road users must keep an original certificate of

purchase of a vignette in their vehicle issued by the overseer. The certificate must include the

registration number of the vehicle the vignette was purchased for.

For additional information on acquiring the necessary certificate, the toll

roads user should contact the road manager – DARS d. d.,

DarsGo Service Ljubljana,

on the phone number 080 15 03 or +386 1 518 83 50,

or on the web page www.dars.si.



9. Toll exemptions The Road Tolling Act stipulates that the toll is not required for:

• Transport by vehicles with priority and escort vehicles, including escorted vehicles.

• Transport with Slovenian Armed Forces military vehicles.

• Transport with foreign military vehicles to perform duties of national defence, international

peacekeeping missions and other defence and security missions, if so stipulated by

international treaties.

• Transport with vehicles used for performing the tasks of humanitarian assistance to those

affected in peace or war, due to natural and other disasters or armed conflicts.

• Transport using the toll road operator’s vehicles for the implementation of maintenance

activities of toll roads and toll activities.

Transport with vehicles conducted in order to provide humanitarian aid to those affected in peace or

war, due to natural and other disasters or armed conflicts include those transports that are carried

out on the basis of a correctly filled-in travel order determined by the toll roads operator. The

documents must be original and must contain information on the number plates of the vehicle for

which the exemption of the toll fee and charge for external costs is being claimed. The toll roads

operator should be informed about the foreign vehicles’ arrival at least 24 hours before their arrival.



10. Offences and fines regarding the vignette The user of the tolled road is penalised:

• with a fine of EUR 300 if the user uses the tolled road without a valid vignette or with a

vignette that is not valid for the specific toll class, which has been applied as prescribed, and

• with a fine of EUR 500 if the user fails to apply the vignette to their vehicle with the original

glue, tampers with it or even reduces its effectiveness.

If the perpetrator of an offence from this Article cannot be determined, the owner or holder of the

right to use the vehicle will be fined, unless he/she can prove that he/she has not committed the

offence.

Supervision over the correct usage of vignettes is performed by the Motorway Company in the

Republic of Slovenia (DARS), the Financial Administration of the Republic of Slovenia and the police.



All information on the procedures for the acquisition of a replacement

vignette or the reimbursement of the purchase value of the replacement

vignette is available on our website at www.dars.si.

The procedures for the issue of a replacement vignette and the

reimbursement of the purchase value of the replacement vignette can be

initiated by the user in person or via post at one of the 'DarsGo servis'

customer centres in Ljubljana, Lopata, Maribor, Obrežje or Fernetiči.

11. Issuing a replacement vignette

A toll road user can demand from the overseer of roads (DARS d.d.) to issue him/her a replacement

vignette for the same period or to reimburse him/her for the costs of the purchase of a vignette if he/she

himself/herself purchased the replacement yearly or half-year vignette only in the following cases:

• If he/she had to replace a shattered windscreen or part of a motorcycle to which the

vignette was applied;

• If he/she replaced the vehicle, windscreen or part of a motorcycle within the warranty

period;

• If he/she had the car dismantled.

Replacement vignette

In order to be issued a replacement vignette due to the replacement of the windscreen, motorcycle or

vehicle part to which the vignette was applied, a form has to be filled in and the following items enclosed:

• The removed vignette (if the complete serial number is not visible, the accompanying coupon has

to be enclosed). A period of validity must be visible on the removed half-year, monthly or weekly

vignette, otherwise a receipt for the purchase of the vignette has to be enclosed;

• A copy of the receipt for the replacement windscreen/motorcycle part, issued by the body shop

that performed the repair (it must be evident from the enclosed receipt who the person subject

to toll payment is and which vehicle was subject to repair), or a copy of the document proving

that the vehicle or part of the vehicle was replaced within the warranty period.

For issuing a substitute vignette, refunding the value of a substitute vignette or refunding a

proportionate part of the value of an annual/half-year vignette if the vehicle is sent to be dismantled,

only the removed vignette should be submitted (see the provision above). If the vehicle was sent to

be dismantled abroad, it is necessary to enclose copies of the documents about the deregistration

and delivery of the vehicle and translations of the documents by a certified translator.



Reimbursement of costs for the purchase of a replacement vignette The reimbursement of costs for the purchase of a replacement vignette can be claimed if the user

had to buy the vignette himself/herself due to the above reasons. Reimbursement can be claimed

only for the yearly and half-year vignette. In this case, the user must buy the same kind of vignette as

the one being replaced (yearly vignette if it replaces a yearly vignette and a half-year vignette if it

replaces a half-year vignette). For a yearly vignette, the entire value is reimbursed but only for the

replacement vignette purchased before the start of validity of the yearly vignette for the following

calendar year. For a half-year vignette, if the user determined a new period of validity for the

replacement vignette, a proportional part of the entire value of this vignette is reimbursed for the

period until the expiry of the period of validity of the replaced or destroyed vignette.

For the reimbursement of costs for the purchase of a replacement vignette, the user must fill in a

form and enclose the attachments necessary for the acquisition of a replacement vignette, together

with a coupon and the receipt for the purchase of a new (replacement) vignette.

The application for the issue of a substitute vignette, the refund of the value of a substitute

annual/half-year vignette or the refund (of a proportionate part) of the value of an annual/half-year

vignette if the vehicle is sent to be dismantled (can be found at www.dars.si) should be submitted

within 30 days of the establishment of this right.

Everything that is necessary for the acquisition of a replacement vignette or the

reimbursement of the purchase value of the replacement vignette can be done by

buyers in person or by post to the address:

DARS d.d.

DarsGo service Ljubljana

Grič 54 (north Ljubljana bypass, exit Brdo no. 16)

SI-1000 Ljubljana

or in person during the morning business hours at:

- 'DarsGo servis' customer centre Lopata (A1, Ljubljana - Maribor, exit Celje

zahod),

- 'DarsGo servis' customer centre Maribor (A1, Ljubljana - Maribor, Maribor

zahod rest area),

- 'DarsGo servis' customer centre Obrežje (A2, Obrežje - Ljubljana, Obrežje

border crossing),

- 'DarsGo servis' customer centre Fernetiči (A3, Fernetiči - Gabrk, Fernetiči jug

rest area).

The application can be submitted at any time during the business hours of each

respective 'DarsGo servis' customer centre.

Detailed information on the business hours of the customer centres, on the

possibility of submitting an application and the receipt of replacement vignettes can

be obtained by calling 080 15 03 or +386 1 518 83 50.



12. Packaging

Vignettes are packaged in package units of:

• 100 units for single-track vehicles (10 times 10 vignettes), in packages of 4,500 units,

• 500 units for double-track vehicles (5 times 100 units), in packages of 15,000 units.

Year 2020

GTIN number A C

383003794 240 3 weekly vignette for toll-rate category 1

241 0 half-year vignette for toll-rate category 1

242 7 yearly vignette for toll-rate category 1

243 4 weekly vignette for toll-rate category 1 (package of 10 units)

244 1 half-year vignette for toll-rate category 1 (package of 10 units)

245 8 yearly vignette for toll-rate category 1 (package of 10 units)

246 5 weekly vignette for toll-rate category 1 (package of 100 units)

247 2 half-year vignette for toll-rate category 1 (package of 100 units)

248 9 yearly vignette for toll-rate category 1 (package of 100 units)

249 6 weekly vignette for toll-rate category 1 (package of 4,500 units)

250 2 half-year vignette for toll-rate category 1 (package of 4,500 units)

251 9 yearly vignette for toll-rate category 1 (package of 4,500 units)

252 6 weekly vignette for toll-rate category 2A

253 3 monthly vignette for toll-rate category 2A

254 0 yearly vignette for toll-rate category 2A

261 8 weekly vignette for toll-rate category 2A (package of 100 units)

262 5 monthly vignette for toll-rate category 2A (package of 100 units)

263 2 yearly vignette for toll-rate category 2A (package of 100 units)

264 9 weekly vignette for toll-rate category 2A (package of 500 units)

265 6 monthly vignette for toll-rate category 2A (package of 500 units)

266 3 yearly vignette for toll-rate category 2A (package of 500 units)

267 0 weekly vignette for toll-rate category 2A (package of 15,000 units)

268 7 monthly vignette for toll-rate category 2A (package of 15,000 units)

269 4 yearly vignette for toll-rate category 2A (package of 15,000 units)



270 0 weekly vignette for toll-rate category 2B

271 7 monthly vignette for toll-rate category 2B

272 4 yearly vignette for toll-rate category 2B

279 3 weekly vignette for toll-rate category 2B (package of 100 units)

280 9 monthly vignette for toll-rate category 2B (package of 100 units)

281 6 yearly vignette for toll-rate category 2B (package of 100 units)

282 3 weekly vignette for toll-rate category 2B (package of 500 units)

283 0 monthly vignette for toll-rate category 2B (package of 500 units)

284 7 yearly vignette for toll-rate category 2B (package of 500 units)

285 4 weekly vignette for toll-rate category 2B (package of 15,000 units)

286 1 monthly vignette for toll-rate category 2B (package of 15,000 units)

287 8 yearly vignette for toll-rate category 2B (package of 15,000 units)



Each package unit is equipped with a sticker displaying:

• A package unit's GTIN number,

• Serial numbers of vignettes in an individual package unit from – to and a bar code of the

serial numbers of the first and last vignette in the package unit – ITF symbol (interleaved 2 of

5 with check digit). In case one or more sequence numbers in a package are missing, the

number of missing vignettes with sequence serial numbers is added at the end. All missing

serial numbers are recorded on the so-called vignette black list.

• Package weight in the form of a bar code - ITF symbol (interleaved 2 of 5).

In principle, there should be no mistakes in packaging, however if one of the vignettes is missing or is

in surplus, fill in the claim form and forward it to us at the end of the accounting period together with

the statement of the vignette sales.

Serial numbers

A serial number on a vignette consists of one letter, one free space and seven numbers. Serial

numbers follow each other in an ascending order and are marked on a vignette:

• Serial numbers for weekly vignettes for toll-rate category 1 start with the letter J, followed by a space and a seven-digit number (from J 0000001 onwards).

• Serial numbers for half-year vignettes for toll-rate category 1 start with the letter K, followed by a space and a seven-digit number (from K 0000001 onwards).

• Serial numbers for yearly vignettes for toll-rate category 1 start with the letter L, followed by a space and a seven-digit number (from L 0000001 onwards).



V – vehicle type:

- 6: toll-rate category 1 - 7: toll-rate category 2A - 8: toll-rate category 2B

T – period of validity:

- 7: weekly, - 8: monthly, - 9: half-year, - 1: yearly.

SSSSSSSS_- sequence

serial number, starting with

00000001

L – year of validity

2020: 0

K – control number

determined by algorithm.

• Serial numbers for weekly vignettes for toll-rate category 2A start with the letter M, followed by a space and a seven-digit number (from M 0000001 onwards).

• Serial numbers for monthly vignettes for toll-rate category 2A start with the letter N, followed by a space and a seven-digit number (from N 0000001 onwards).

• Serial numbers for yearly vignettes for toll-rate category 2A start with the letter O, followed by a space and a seven-digit number (from O 0000001 onwards).

• Serial numbers for weekly vignettes for toll-rate category 2B start with the letter P,

followed by a space and a seven-digit number (from P 0000001 onwards).

• Serial numbers for monthly vignettes for toll-rate category 2B start with the letter R, followed by a space and a seven-digit number (from R 0000001 onwards).

• Serial numbers for yearly vignettes for toll-rate category 2B start with the letter S, followed by a space and a seven-digit number (from S 0000001 onwards).

The serial number on the coupon (stub) is printed in the form of a bar code – ITF symbol (interleaved

2 of 5 with check digit).

Bar code structure:

VTSSSSSSSSLK

Quality control If among the vignettes given to you for sale you discover vignettes that are in any way damaged or

poorly printed, do not sell them to customers – instead take them out of sale and return them to us

according to the Commission sales contract. The serial numbers of these vignettes have to be

reported when compiling the statement of vignette sales.

If you notice packaging defects, do not open the package and send it back to us.



13. A list of important warnings

What has to be taken into account when selling vignettes?

• Before selling a vignette, check with the customer which double-track vehicle it is needed for.

A customer wanting to purchase a vignette for a double-track vehicle needs to be asked if the

vehicle he/she is purchasing the vignette for belongs to toll-rate category 2A or 2B. The 2A toll-

rate category includes camping vehicles and double-track vehicles with a height above the front

axle not exceeding 1.30 m. The 2B toll-rate category includes double-track vehicles with the

height above the front axle being 1.30 m or higher.

• Measuring the height of a double-track vehicle above the front axle

Vehicle height above the front axle is the distance between the surface and the vehicle's highest

point in a line that is perpendicular to the surface and runs through the front wheels' axle. When

measuring the height of the vehicle, it is important that the vehicle is not laden with cargo and

has appropriate tyre pressure.

• A half-year, weekly and monthly vignette must be punched by the seller.

• Presale of weekly vignettes

Only weekly vignettes can be purchased in presale. The starting day of the journey is relevant for

punching. Ask the customer about the expected date of the start of the journey on Slovenia's toll

roads, as this date is relevant for punching a weekly vignette.

Warn the customer that it is not possible to return a weekly vignette if the date of the journey

changes. A weekly vignette can be punched on 30 November 2020 at the latest.

• Incorrectly punched vignettes

Incorrectly punched vignettes that were not issued to the customer are returned and levied to

DARS d.d. at the end of the year together with the unsold vignettes. The serial numbers of these

vignettes have to be reported when compiling the statement of vignette sales.



• A vignette is damaged before its application

If the vignette gets damaged (torn) before it is placed on the vehicle, the user must stick the

vignette back on to the protective foil and not to the windscreen. Such a vignette has to be

replaced at the sales point where the vignette was purchased.

• Sold vignettes cannot be returned!

Sales points are not allowed to accept already sold vignettes, except when a sold vignette is

replaced on the grounds of a claim at the sales point on the account of the seller:

• If the seller incorrectly punched the vignette that the user has not yet used,

• If there is evidence of a lack of vignette quality (e.g. if a vignette is torn, before it is

affixed on the vehicle) and none of the following inscriptions appears “NEVELJAVNO”

(“INVALID”), number “20” or code “2B”.

• If the seller issued an incorrect type of vignette that the user has not yet placed on

the vehicle.

Incorrectly punched vignettes that have not yet been applied to the windscreen or vignettes of

poor quality that have not yet been applied to the windscreen can be returned to DARS by the

seller in accordance with the General terms and conditions of vignette commission sale.

• Vignettes that have already been applied and are returned by customers because they were

incorrectly punched cannot be claimed at DARS by the seller. The seller must bear the costs of

such a vignette.

• Issuing replacement vignettes at sales points is not possible.

Everything necessary for replacement vignettes can be initiated by the user in person or via post

at one of the 'DarsGo servis' customer centres in Ljubljana, Lopata, Maribor, Obrežje or Fernetiči

(see page 21).

Documents

INSTRUCTIONS AND INFORMATION - DARS › Content › doc › vinjeta-navodila-za... · Instructions and information for vignette vendors DARS d.d., Instructions valid from 1 December,