1

Institutional Effectiveness Plan

2009 – 2010

Planning/Assessment/Outcomes

Office of the Institutional Effectiveness - 2010

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Table of Contents

PROGRAM GOALS 2009 – 2010 6-190

Office of the President 6

ADMINISTRATIVE SERVICES

Administrative Services 9

Auxiliary Services 11

Child Care Center 13

Financial Services 15

Information Technology Resources 17

Personnel Office 19

Physical Resources 20

ACADEMIC AFFAIRS

Academic Affairs 22

Roanoke Valley Early College 28

Student Services 30

Testing / Job Placement 32

Registrar 34

Admissions 38

Financial Aid 39

Counseling 41

Student Support Services 43

Job-Link Career Center 45

CURRICULUM PROGRAMS 46

SCHOOL OF ARTS and SCIENCES

General Education 49

English & Communications Department 56

Math Department 57

Health & Physical Education (PE) Department 58

Humanities & Social Science Department 59

Science Department 61

3

SCHOOL OF BUSINESS

Accounting 62

Advertising & Graphic Design 64

Business Administration 70

Computer Information Technology 72

Interior Design 73

Medical Office Administration 75

Networking Technology 78

Office Administration Technology 79

SCHOOL OF LEGAL and PUBLIC SERVICE

Basic Law Enforcement 81

Cosmetology 83

Criminal Justice Technology 85

Early Childhood Education / Teacher Associate 87

Greenhouse & Ground Maintenance 90

Human Services Technology 92

Paralegal Technology 95

SCHOOL OF VOCATIONAL & INDUSTRIAL TECHNOLOGY

Automotive Systems Technology 99

Industrial Systems Technology 101

Welding Technology 103

OFF CAMPUS PROGRAMS

Automotive Systems Technology 105

Electrical & Electronics Technology 107

Facilities Maintenance Worker 109

Food Service Technology 111

Masonry 112

Plumbing 113

Pulp & Paper Technology 114

Small Engine & Equipment Repair 115

4

SCHOOL OF NURSING & ALLIED HEALTH SERVICES

Associate Degree Nursing 116

Dental Hygiene 118

Medical Laboratory Technology 121

Phlebotomy 124

Practical Nursing 126

LIBRARY 128

LEARNING Assistance Center (LAC) 134

Distance Learning 136

Office of the Institutional Effectiveness 138

CONTINUING EDUCATION and COMMUNITY SERVICES

Continuing Education & Community Services 140

Business & Industry 141

Career Readiness Certification 142

Certified Nursing Assistant Program 143

Community Services 145

Computer Skills 146

Emergency Medical Services 147

Emergency Management 149

Fire Service 150

Human Resources Development (HRD) 152

Law Enforcement 154

Literacy Education 156

Safety 158

Self Supporting Classes 160

Small Business Center 161

INSTITUTIONAL ADVANCEMENT

Institutional Advancement 164

Events 166

Freedom To Learn Initiative 168

Grants 172

Halifax Community College Foundation, Inc. 174

Project Aspire 176

Public Information Office 178

Special Events 180

5

The Centre 182

Graphic Arts & Print Shop 184

6

2009-2010

OFFICE OF THE PRESIDENT

Dr. Ervin V. Griffin, Sr., President

Purpose: The Office of the President has the responsibility for bringing together the resources of the institution – physical, financial, and personnel

in order to allocate them effectively to achieve the goals of the institution (Goal V).

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for

Success

Assessment Tools Resources/

Cost

Assessment

Results

Use of Results

I. To

support

economic

developmen

t in the

Roanoke

Valley.

II. To

enhance the

Enrollment

Managemen

t Program

III. To

assure

Annual matriculation

of graduates with

professional skills

from HCC as a result

of programs and

services offerings to

support business and

industries.

Enhance regional

economic

development activities.

Increase in enrollment

by ten percent over the

next four years.

Students will receive

appropriate program

and support services

that are essential for

Offerings of

academic and

service programs

and continuous

education programs

to support the on-

going training and

retraining needs of

the workforce.

Participation in

regional economic

development

activities.

10% Increase in

enrollment and 4%

increase in

retention.

Implementation of

Annual graduation

of students with

Associate degrees in

different fields.

Annual award of

certificates in

different fields and

transfer students.

Data of activities and

events.

Internal data and

North Carolina

Performance

Indicator Report

Result of annual

Student Satisfaction

survey and other

performance data of

0

0

430 Degrees were

awarded

Unduplicated

count of graduates

384 with 334

curriculum and 50

GED

2008 Fall

Enrollment (1377)

2009 Spring

Enrollment (1308)

2009 Fall

Enrollment (1703)

2010 Spring

Enrollment (1730)

Students not

completing

Ongoing registration

throughout the year.

1001 students

registered for fall

2010 before the end

of summer session

To develop a General

Education Program to

encourage more

students to graduate.

7

effectivenes

s in

instructional

programs,

support

services,

and

administrati

ve

processes.

their academic success

and college experience.

effective

Management

Practices.

the College.

graduation

requirements after

transferring

VI. To

increase

Public

Awareness

of the

College.

V. To

prepare

a budget for

the

institution

and

determine

budget

allocations

based on

Increase in the level

of visibility that

attracts potential

students and contacts

by external

organizations.

Bridging generational

technology gaps and

cultural differences

through the use of

promotional

materials.

The president will

present an annual

budget to the board

of trustees for

approval and will

approve all budget

allocations.

Continuous writing

of columns in local

news papers and to

continue to serve on

various public

relation boards, ext.

Creation of

promotional

materials designed

for generational

technology gaps

and cultural

differences

Budget approval by

the board of trustees

and approval all of

all budget

allocations.

Increase in

partnership and

collaborative

activities other

organizations.

Increase in

enrollment,

communication,

cultural and

educational

activities, donation,

funding, etc.

Data of events and

activities. Evidence

of external data and

reports about HCC.

President approval

of institutional

budget allocation

and providing results

semi-annually to

faculty and staff

0

0

Students are able

to begin

registration

procedures on an

ongoing basis; not

limited to certain

dates/times.

Travel was non-

existing for

faculty/staff

because of funds.

Resumed because

of minority grant

to resume

professional

development

To have Admissions

Director recruit and

not Clerk.

Vice President to

submit reports on

how they review

month report

outcomes/improveme

nts

Each department to

access monthly

budget reports

Each department will

have (read only)

budget reports.

Purchase process to

be updated.

The development of a

Math Lab

(supplement

money/Freedom to

8

sound

educational

planning.

Each department is

able to access

monthly budget

reports

Learn Grant)

Installation of

wireless access

throughout campus.

Will be Wy Fy Zone

Installation of Testing

Machine and

radiology equipment

for Dental Hygiene

Department

9

2009-2010

ADMINISTRATIVE SERVICES

Deborah A. Armstrong, Vice President Administrative Services

Purpose: The purpose of the Office of the Vice President of Administrative Services is to coordinate the functions of information technology

resources and services, financial services, auxiliary services, physical resources, and payroll and personnel services for Halifax Community College.

(Goal V)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment Results

/ Outcomes

Use of Results

The College

will have a

second

entrance to the

campus which

will ease traffic

flow and

provide

increased

safety.

Advanced

Planning on

Project #1744,

Academic &

Student

Services

Center, from

Construction of an

access road giving

the College a second

entrance.

The College will

have a shovel-ready

project prepared in

the event funds are

made available by the

General Assembly for

new construction.

Request approval

from Weldon Town

Council to connect

access road to

Country Club Drive.

Request funding

from DOT for road

construction. Bid

out the road project.

Construction of the

access road.

Work with Smith

Sinnett Architects to

develop plans for

Project #1744,

Academic & Student

Services Ctr. Have

Board of Trustees

Completed

construction of the

second access road.

Improved egress on

and off the campus

by students and

employees.

Improved access to

the campus by

emergency

vehicles.

Completion of the

advanced planning

on Project #1744,

Academic &

Student Services

Center. The Board

of Trustees

$300,000

(2007 estimate)

$90,000

Several members of

the Weldon Town

Council oppose the

construction of the

second access road.

The new road has

become a political

issue and the Town

Council is reluctant

to move forward

with a vote.

Project completed in

December 2009,

approved by Board

of Trustees 1-26-10,

submitted to State

Construction Office

1-27-10, approved

Without

approval from

the Weldon

Town Council,

construction can

not begin on the

second access

road and DOT

will not consider

funding the road.

HCC has an

approved project

ready in the

event funding for

state

construction

becomes

10

Facilities

Master Plan.

Campus

parking lots

and walkways

will be safer.

Campus will

have an

improved

appearance at

night.

To improve

communication

between the

Business

Office and

other College

departments

with regards to

accounting

processes.

The College will

upgrade all outside

campus lighting

including walkways

and parking lots.

The Business Office

will have written

procedures for each

of the following

accounting processes:

budgets, purchasing,

payments, travel,

cash receipts, setting

up grants, and

payroll.

approve plans for

Project #1744.

Seek approval to

transfer remaining

2000 Bond funds

from new

construction to

repair & renovation.

Work with Lighting

Dynamics to design

lighting upgrades

and oversee

installment of new

lighting fixtures.

Work with

accounting staff to

draft written

procedures for each

accounting process.

approved plans for

Project #1744.

Upgrading all

outside areas

including parking

lots, walkways, and

building entrances.

Students and

employees will feel

safer at night.

Completion of the

written procedures

for accounting

processes. The

written procedures

will be posted on

File Exchange for

all departments to

use as a guide when

submitting requests

to the Business

Office.

$75,849

N/A

by State Construct.

Office 2-15-10.

State Board of C.C.

approved transfer of

Bond funds to repair

& renovation. Board

of Trustees approved

Lighting Dynamics‟

proposal on 5-26-09.

Jun 09 order placed,

Sep 09 all parts are

received, Oct 09

work begins, Dec 09

project completed.

Oct 2009 Purchasing

Manual completed.

Training held 11-12-

09 with Wade Quinn

from System Office

for employees who

prepare requisitions.

Folder set up on File

Exchange for

Business Office

documentation.

Work continues on

writing internal

control document for

all accounting

procedures.

available.

Increased light in

parking lots and

along walkways

at night has

improved the

feeling of safety

on campus. The

use of acorn

style globes has

improved the

appearance of

the campus at

night.

Business Office

folder on File

Exchange

contains:

Purchasing

Manual, NCCCS

Travel Policy &

Equipment

Procedures

Manual, listing

of Business Ofc.

personnel, travel

mileage and

subsistence rates,

and other

instructions.

11

2009-2010

Administrative Services

AUXILIARY SERVICES

Joy Clippard and Doris Garner, Associate Bookstore Managers

Purpose: Our mission is to efficiently and effectively provide our community‟s needs for the realization of their academic goals through the ordering

and distribution of college texts and materials, convenience products, and service contributions while incorporating an environment of friendly

service and competitive prices. (Goal V)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment

Tools

Resou

rces/C

ost

Assessment

Results /

Outcomes

Use of Results

To insure that the

bookstore is operated to

its highest potential of

efficiency.

To provide a minimum of

$30,000 for student

scholarships

To provide instructional

material in a cost

effective manner to our

community.

To reduce uninvited

inventory loss

To enhance the students

learning environment by

That the annual audit

report will find no

discrepancies related to

the bookstore.

Increase student retention

Provide the most cost

effective textbooks

allowable.

Reduce number of

discrepancies at year end

inventory

Increased sales,

Students better prepared

for the Global Market

Keeping copies of

reports on all activities

The annual budget will

allocate the $30,000 for

student scholarships.

The purchase of the

newest textbook

inventory technology.

Install security system

throughout bookstore

Attend all pertinent

bookstore technology

workshops

Attend the Camex

Annual audit

report,

Student Services

Assessment

Scholarship

Awards

Ceremony

Fiscal year

reports

Annual inventory

report

Fiscal year report,

Student Services

Assessment

Attend workshops,

conferences and

trade shows.

Bookstore sales

enjoyed a

tremendous

growth

Sell require

material at a lesser

margin than

regular supplies

and material

Cameras were

installed in the

bookstore in April

2010

Purchased new

textbook

manage-

ment system,

latest trends &

supplies

Scholarships

were given to

students

Sell require

material 15%

less than other

items

Cameras are

monitoring the

store 24/7

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providing them with the

latest technological

equipment

To provide students with new and exciting paraphernalia

related to our institution

Increase sales by

attracting students into

our store

shows and other

bookstore related sales

shows

Fiscal year sales

report

Attended Back- to-

School technology

and educational

workshop. Learned

the latest

technology for

college students

The bookstore has

a full line of HCC

paraphernalia for

the students

Sell laptops,

SD cards

PDAs, routers,

printers, voice

recorders, hard

drives,

flash drives,

etc.

Sell clothing,

pads mugs,

drink ware,

pens/ pencils,

decals, flash

drives etc.

13

2009-2010

Administrative Services

CHILD CARE CENTER

Vicki B. Collier, Director

Purpose: The Halifax Community College Child Care Center strives to provide a safe, nurturing environment that allows our children to explore the

world in which they live. We provide a foundation that allows for a lifetime of learning. The Center provides quality care giving and

developmentally appropriate activities for children ages 2-5 who are enrolled in the Child Care Center. Students in the field of Early Childhood

Education gain experience interacting with preschool age children through practicum assignments. The HCC Child Care Center provides

communities served by Halifax Community College with a model, licensed child care facility that can be observed and emulated. (Goal V)

Goal Intended Student-Learning

Outcome

Intended Outcome

Criteria for Success Assessment

Tools

Resources

/Cost

Assessment

Results /

Outcomes

Use of Results

Obtain

program

accreditation

through the

National

Association

for the

Education of

Young

Children

(NAEYC),

the world‟s

largest

organization

of early

childhood

professionals

Positive relationships for all

children and adults will be

promoted to encourage each

child‟s sense of individual

worth.

Curriculum will foster all

areas of child development:

cognitive, emotional,

language, physical, and

social.

Developmentally, culturally,

and linguistically appropriate

and effective teaching

approaches will be used.

The nutrition and health of

the children will be

promoted. Children and staff

Program quality will

be measured against

the 10 NAEYC Early

Childhood Program

Standards and

Accreditation Criteria.

Meet each of the 10

NAEYC program

standards by

demonstrating

satisfactory

performance on 80%

of the criteria within

each standard.

10 NAEYC Early

Childhood

Program

Standards and

Accreditation

Criteria:

1. Relationships

2. Curriculum

3. Teaching

4. Assessment of

Child Progress

5. Health

6. Teachers

7. Families

8. Community

Relationships

9. Physical

$1,600.00 *Created a shared

understanding of

key concepts about

accreditation, the

standards, the

criteria, and

implications for

the program.

*Gathered

information using

the self-study

tools.

*Determined

strengths and

weaknesses.

*Developed

improvement plans

*Conduct a formal

self-assessment of the

program, involving

families, teaching

staff, and program

administration.

*Observe, record,

survey, and document

what it does, and

how, as a basis for

making a variety of

educational decisions

that affect children,

families, and program

staff.

*Document evidence

that all standards are

14

working on

behalf of

young

children.

will be protected from injury

and illness.

Teaching staff are employed

that have the educational

qualifications, knowledge,

and professional

commitment necessary to

promote children‟s learning

and development.

Collaborative relationships

will be established and

maintained with each child‟s

family.

Relationships will be

established with the

community and resources of

the community used to

support the achievement of

program goals.

A safe and healthy

environment will be

provided.

Strong personnel, fiscal, and

program management

policies will be implemented

so that all children, families,

and staff have high-quality

experiences.

Together, these NAEYC

standards and criteria

provide a definition of high-

quality early care and

education for child care,

preschools, and kindergarten.

Environment

10.Leadership

and

Management

On-going

assessments of

the child‟s

learning and

development will

be provided. The

child‟s progress

will be

communicated to

the family.

These standards

and criteria are

based on the

latest research on

the development

and education of

young children.

Highly trained

NAEYC program

assessors visit the

program to

determine that it

is meeting

NAEYC

standards.

as needed.

*Made

improvements and

documented

progress.

*Evaluated results.

met, building on

results of self-study.

This includes

completing Program

Portfolios and

Classroom Portfolios.

*”Fine tune” program

performance, making

improvements as

needed to make sure

at least 80 percent of

criteria within each

standard are met by

the program overall.

15

2009-2010

FINANCIAL SERVICES

Deborah A. Armstrong, Vice President Administrative Services

Purpose: The purpose of Financial Services is to provide financial planning, management, and reporting as required by the Governmental

Accounting Standards Board (GASB). (Goal V)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment Results

/ Outcomes

Use of Results

Meet state

mandated

requirement

to submit

state issued

DCC 2-1

College

Budget

document

projecting

revenue and

expenditures

for the fiscal

year from all

funding

sources.

Preparation of annual

DCC 2-1 College

Budget document

projecting revenue and

expenditures for State

Funds, County Funds,

Institutional Funds,

and Federal Grants.

Receive approved

county allotment

from Halifax and

Northampton County

Commissioners.

Receive approved

state budget from NC

Community College

System. Combine

county allotments,

state budget, federal

grants, and

institutional funds to

complete and submit

the total college

budget for the fiscal

year. Due date is set

by the System Office.

The Board of

Trustees and the

Halifax County

Commissioners must

The DCC2-1

College Budget

document for the

fiscal year will be

completed and

submitted by the

required deadline.

The document will

be approved by the

Board of Trustees.

The document will

be approved by the

Halifax County

Commissioners.

N/A

The DCC2-1

College Budget

document for fiscal

year 2009-10 was

completed and

submitted to the NC

Community College

System by the

9/15/09 deadline.

The document was

approved by the

Board of Trustees on

9/29/09 and by the

Halifax County

Commissioners on

10/20/09.

The DCC2-1

College Budget

document bears

signatures from

the Chairman of

the Board of

Trustees and the

Chairman of the

Halifax County

Commissioners

and stands as the

College‟s formal

budget document

for fiscal year

2009-2010.

16

The Business

Office Staff

will become

more

proficient in

the use of the

Colleague

computer

system and

learn new

applications

in the

Colleague

system.

Become

compliant

with NCAC

05B.1523

requiring the

use of

Procurement

Cards (P-

Cards) only

for any direct

payment by

an agency of

the State of

NC.

Continued training on

the Colleague

computer system will

improve the efficiency

of the Business Office

staff to use the

Colleague system in

carrying out their

accounting duties.

The College will cease

using bank issued

credit cards when

making direct

purchases and will use

state issued

Procurement Cards (P-

Cards). The College

will then be in

compliance with NC

Administrative Code

05B.1523.

approve the DCC2-1

College Budget

document.

Business Office staff

will continue to train

in Colleague by way

of on-line training

offered by the NC

Community College

System. Staff will be

registered as on-line

training sessions are

made available.

Contact the NC

Division of

Purchasing and

Contract to apply for

Procurement Cards

(P-Cards) for the

College. Develop

guidelines for the use

of P-Cards by

College employees.

Implement use of P-

Cards once they have

been authorized.

Completion of on-

line training sessions

in Colleague

computer

applications by staff

members of the

Business Office.

Completion of the

training will be

documented in the

employee‟s annual

evaluation.

Bank issued VISA

card no longer being

used. Only state

issued Procurement

Cards (P-Cards)

being used for any

direct purchases by

the College.

No cost if

training can be

done on-line.

N/A

17

2009-2010

INFORMATION TECHNOLOGY RESOURCES and SERVICES

Jerry Thompson, Information Systems Manager

Purpose: The mission of the Information Systems (IS) department is to provide a total source, single point resource for computers and networking

support at Halifax Community College. This includes: Helpdesk operations, LAN operations to include wired and wireless, Active Directory System

Administration, IIPS/Colleague System Administration, Blackboard System Administration, GroupWise System Administration, Netware System

Administration, Telephone System Administration, NCIH equipment operation/maintenance, PC/Server maintenance and repair, Software License

Administration, WEB Mastering of college web site, Administration and Authoring of Closed Circuit System and Satellite System Administration.

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

Students

register and

check grades

via

WebAdvisor

Students

satisfied with

Information

Systems

support.

Faculty and

staff satisfied

with

Students will be able

to register for classes

and check grades via

WebAdvisor without

assistance.

Students have access

to information systems

(computers, software

and networks).

Faculty and staff have

access to information

systems (computers,

Students register for

classes and check

grades via

WebAdvisor.

95% of students

report they are

satisfied with

information systems

support.

95% of faculty and

staff report they are

satisfied with

Monitor registration

to verify that students

are registering via

WebAdvisor. Grades

will not be mailed,

therefore all students

must check their

grades via

WebAdvisor

Student survey

conducted by the

Office of Institutional

Effectiveness.

Survey conducted by

the Office of

Institutional

Effectiveness.

Cost of

WebAdvisor

server: $5,600.

Replacement of

aging

information

systems: $75,000

per year.

Replacement of

aging

information

During the Fall

2009 registration

55 students signed

up for courses by

WebAdvisor. We

expect this number

to grow as students

become

comfortable with

on-line

registration.

2009 Fall Student

Survey:

Average range

overall satisfied to

excellent, 93%.

IT received 98%

approval rating

18

Information

Systems

support.

software, printers,

scanners, networks)

that enable them to

perform their missions

in an efficient manner.

information systems

support.

systems: $50,000

per year.

from the 2009

faculty and staff

survey.

.

19

2009-2010

PERSONNEL OFFICE

Delois Mercer, Personnel Officer

Purpose: The mission of the Human Resources department is to provide excellent customer service to the faculty, staff, students and the Roanoke

Valley in the diverse competitive marketplace. (Goal V)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Res/

Cost

Assessment Results

/ Outcomes

Use of

Results

To

provide

excellent

customer

service to

administr

ators,

faculty,

staff,

students,

and to the

Roanoke

Valley

communi

ty.

Post position vacancy

announce-ments when

open positions become

available in order to

maintain the required staff

and faculty that provide

services to the students

and the College.

Conduct new hire

orientation for new hires.

Complete the process for

employee documentation.

Provide update

information from

federal/state regulations to

employees.

Positions are filled to

continue the workflow of

the college.

Send electronic emails to

website, NCCCS, faculty,

staff, personnel officers,

employment security

commission and local

newspapers.

Provide employment

information to employees.

Employees personnel files

will be main-tained to

have required employment

information.

Record verification for all

employees.

Removal of vacancy

posting and personnel file

update with required

employee information.

Monitor positions to

ensure that they are

still posted.

Assessed by using

survey.

Verification assessed

by using excel

spreadsheet to monitor

information.

Checklist to verify

information has been

received.

Checklist to verify

information has been

received and updated

with current

information.

Accomplishments have been met.

All vacancy announcements were

sent electronically to NCCCS,

faculty, staff, newspapers and

security commission

offices.

New hire orientation is ongoing.

The newly developed orientation

process will be conducted Fall

2010.

Accomplishments have been met.

Updating employee

documentation in personnel file

will be ongoing.

Accomplishments have been met

and are ongoing. Federal/state

regulations will continue to be

provided to employees upon

receiving from state.

20

2009-2010

PHYSICAL RESOURCES

Deborah A. Armstrong, Vice President Administrative Services

Purpose: The purpose of Physical Resources is to provide a functional, safe, and aesthetically pleasing campus and atmosphere for effective learning

in an efficient manor. (Goal V)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment Results

/ Outcomes

Use of Results

Submit a five

year plan of

capital outlay

needs for the

College to

the Halifax

County

Manager.

Provide a

safer and

more

conducive

environment

for learning

by upgrading

the outside

The College will have

its capital outlay needs

included in the County

Manager‟s five year

plan of capital outlay

projects to be funded

with allotments from

Halifax County funds.

The College will

upgrade all outside

campus lighting

including walkways

and parking lots.

Prepare five year

planning document of

capital outlay funding

needed for items such

as facility repairs,

tools, equipment, and

vehicles. Submit the

completed plan to the

Halifax County

Manager.

The maintenance

supervisor will work

with Lighting

Dynamics to design a

campus wide upgrade

of outside lighting

and to oversee the

installation of the

The completed five

year planning

document for

capital outlay needs

will be submitted to

the Halifax County

Manager.

Completed

installation of

outside lighting

upgrades according

to the accepted

proposal from

Lighting Dynamics.

Students and

N/A

$75,849

A completed 5-year

capital outlay plan

was submitted to

Halifax County

Manager on 9/22/09.

Plan included tools

& minor equipment,

major equipment,

maintenance &

repairs, and vehicles.

Board of Trustees

approved Lighting

Dynamics‟ Lighting

Proposal on 5/26/09.

Parts were ordered

in June and work

began in October.

Ray Hester oversaw

The 5-year plan

put before the

Halifax County

Commissioners

the need for new

chillers, boilers,

roofs, flooring,

and vehicles

over the next

five years.

Upgrades to

outside lighting

provide greater

safety on campus

at night and adds

beauty to the

campus. The

campus

21

lighting on

campus.

Replace two

compressors

(one in 500

Building and

one in 600

building) to

keep chillers

operational

and thus

maintain air

conditioning

in Buildings

500 & 600.

The College will

replace burned out

compressors in the

chillers that provide

air conditioning for

Buildings 500 & 600.

This will keep the

chillers operational for

an additional 4-5

years.

new lighting fixtures.

Seek County funding

to purchase two

compressors. Once

funding is approved,

seek three quotes

from vendors for the

cost of the

compressors and the

cost of installation.

Chosen vendor will

install the new

compressors.

employees will feel

safer on campus

and enjoy the added

beauty of the

lighting upgrades.

Halifax County

Commissioners will

approve funding to

purchase two

compressors. A

vendor will be

selected and the

new compressors

will be installed.

The chillers in

Buildings 500 &

600 will continue to

operate and provide

air conditioning.

$30,000

the work to insure it

met the proposal.

Project completed in

December 2009.

2009-10 Halifax Co.

Budget did include

funds to purchase 2

compressors. Carrier

Commercial Service

of Raleigh was

selected as vendor.

Compressor for 500

Building was

installed in July 09.

Compressor for 600

Building was

installed in Aug 09.

environment has

been improved

with this

upgrade.

Installation of

new compressors

for Buildings

500 & 600 has

chillers in both

buildings now

running at full

capacity where

they were

running at half

capacity. This

allows for better

cooling of the

rooms, increased

energy

efficiency, and

the extended life

of the chillers.

22

2009-2010

ACADEMIC AFFAIRS

Dr. Erica Holmes, Vice President Academic Affairs

Purpose: The Vice President of Academic Affairs oversees the coordination of curriculum programs, financial aid, student services, the library,

institutional research, strategic planning, continuing education, and the wellness center. (Goal I)

Goal Intended Student

Learning

Outcome

Intended

Outcome

Criteria for Success Assessment Tools Resourc

es/Cost

Assessment

Result /

Outcomes

Use of Results

Provide high

quality programs

to ensure a

qualified

workforce and

transfer programs

to a diverse student

population (I &

IIA & B)

All programs of

study will be

reviewed and

updated to address

current workforce

needs and criteria

of the four-year

colleges

Refinement of

programmatic

directions and

priorities and

resource allocation

100% of the school‟s

academic programs

undergoing five year

program review will be

rated satisfactory.

100% of programs will

have solid evidence of

effective assessment,

including documented

use of results.

100% of programs will

properly have appointed

advisory committees by

the President.

100% of programs will

have an advisory

meeting during the year

with minutes on file.

Annual Program

Review

Program Assessment

Plans

Program questionnaires

developed in

collaboration with the

Director of Institutional

Effectiveness

VP will generate a

summary report for the

President of the

program evaluations

VP will present

completed program

evaluations to the

Conducte

d within

normal

workload

s; no

additiona

l costs

5 academic

programs were

reviewed this year

representing 100%

of the goal set

Program Heads

completed the

program reviews

for the five

programs allocated

for the year.

Vice President

Holmes generated

a summary report

of the program

reviews. The

report was

presented to the

The program

reviews yielded the

following

decisions:

Greenhouse &

Grounds will

continue to operate

at its current level.

Further study is

needed for the

Accounting

programs. A

follow-up report is

due in December

2010.

The Office Admin-

istration program

will continue with

23

Board of Trustees

President and

Board of Trustees

Academic

Committee.

corrective action.

The action is to

eliminate one

faculty position to

bring the program

costs within the

current program

income.

Conducted within

normal workloads;

no additional costs

The Business

Admin-istration

program will

continue at the

current level.

The BLET

program will

continue with

corrective action.

The corrective

action plan should

outline specific

steps to help

students pass the

state performance

test.

Lead a

collaborative

review of

centralized class

scheduling in the

college will be

more efficient in

its use of facilities

and provide greater

College will be

more efficient in

its use of facilities

and provide greater

opportunities for

students to take

classes.

Timeliness of schedule

production

Increased classroom and

lab utilization

Conducte

d within

normal

workload

s; no

additiona

l costs.

Schedules need to

be input earlier in

the year.

Department Heads

and Chairs need to

collaborate earlier

to get this done

timely.

The team

recognized that the

schedules need to

be keyed into the

system earlier to

allow ample time

for students to

register for the

upcoming

24

opportunities for

students to take

classes

semesters. This

will provide great

opportunities for

students to take

classes. The

summer and fall

schedule will be

completely keyed

into the Colleague

system by January

1. The spring

schedule will be

completely keyed

into the Colleague

system by

November 1.

Through the

implementation of

Learning

Communities,

enrolled students

will have higher

retention rates,

faculty and

students will

experience more

effective learning

environments, and

student learning

will be improved

Improved student

retention rates of

students enrolled

in learning

communities

Documented

student outcomes

assessment results

Learning

communities

implemented

throughout the

college and in the

Quality

Enhancement Plan

LC student retention

will be 5% higher than

the general student

population‟s rate of

retention.

Faculty and students

will report more

effective learning

environments in the LC

classes compared to

traditional classes

Student passing rate in

LC courses will be

equal to or greater than

student learning in

comparable traditional

courses

Measure of fall-to-

spring retention, and

fall-to-fall retention

Director of Institutional

Effectiveness will

develop a survey to

assess the faculty and

student perceptions of

effectiveness of

learning communities

compared to traditional

courses.

The VP will review the

assessment results and

develop and

recommend

improvement strategies

supported by the

assessment results

Conducte

d within

normal

workload

s; no

additiona

l costs.

In progress; the VP

has not yet

received the

assessment and

retention data from

the LC.

25

Provide

professional

development

opportunities for

all employees,

including

opportunities for

cross-training

All employees will

complete at least

twenty clock hours

of professional

development.

College will

provide

professional

development

opportunities on

campus to meet the

continuing needs

of employees in

their varied and

changing roles

At least two

professional

development days

outlined in the college

calendar.

Use of faculty

development funds

throughout the year.

90% of the faculty and

staff will participate in

twenty clock hours of

professional

development annually

Conducte

d within

normal

workload

s; no

additiona

l costs.

Numerous

professional

development

opportunities

offered for faculty

and staff. A list is

attached.

During the 2010-

2011 year the

faculty and staff

will implement

concepts learned

into instruction and

administrative

services during the

year.

Lead the college‟s

efforts to prepare

for its SACS

reaffirmation

College

reaffirmation with

no

recommendations

College reaffirmation

100% of college

compliance documents

will be completed by

February 8, 2010

Meet with SACS

committee and others

in the college to receive

status reports on the

college‟s effort to

complete its

compliance document

VP will receive,

review, and approve

changes as needed in

procedures, programs

to bring the college into

compliance

Conducte

d within

normal

workload

s; no

additiona

l costs.

The Compliance

Report was

submitted to the

off-site SACS

team in February

2010. A website

was completed to

accompany the

printed

information.

The Compliance

team noted areas

that are not fully in

compliance. New

procedures and

documentation is

being gathered to

bring these items

into compliance.

Lead efforts to

review and

improve the

college advising

model

Revised student

advising model to

improve student

success, increase

student

information and

Use recommendations

to improve advising

services for students

VP will receive, review

and direct

recommendations of

the academic and

career advising model

at the college in

Conducte

d within

normal

workload

s; no

additiona

VP Academic

Affairs conducted

an overview of the

current advising

model, including

the time frame of

The summer

advising model

was updated.

Instead of bringing

in a team of

faculty, the current

26

access to advising collaboration with the

Deans

l costs. advising and cost

analysis.

full-time summer

faculty will

conduct summer

advising.

Advising days are

set aside in the

newly approved

academic calendar.

Track and report

on the college‟s

progress on

implementing an

institutional

effectiveness plan

that uses best

methods and

structures for

delivering services

to students and

college planning

All programs of

study and units in

the college will

actively participate

in college planning

and assessment

processes

Published institutional

effectiveness plan and

assessment results

100% of programs and

units in the college will

submit required

assessment and planning

reports

VP will work with the

Director of Institutional

Effectiveness and

others as needed to

develop a strong

institutional

effectiveness plan

Conducte

d within

normal

workload

s; no

additiona

l costs.

An assessment

plan was submitted

for all units in the

college.

The assessment

reporting for the

2009-2010 year is

in progress.

The results will be

used for planning

the 2010-2011

goals once all

reports have been

collected.

Estimated

completion date

August 2010.

To increase the

level of awareness

of services

provided by the

Continuing

Education Division

throughout the

college and

community.

Publicized

information about

continuing

education

Growth of awareness of

continuing education

services

Increased collaboration

of continuing education,

curriculum programs,

and student services

Implementation of the

12 in 6 program

Continuing education

services input in

Colleague

New program

collaborations

Conducte

d within

normal

workload

s; no

additiona

l costs.

12n 6 program

implemented in

Con Ed and

Curriculum.

Con Ed faculty

participated in

college

informational

sessions internally

and externally.

Continuing

education services

input in Colleague.

Information from

Con Ed department

used to create

schedules and to

keep the college

informed of their

activities.

A new director of

the Small Business

Center was hired.

He has a willing

spirit to create

strong partnerships

between

27

curriculum and con

ed programs.

To increase student

accessibility to

digital media

Acquire funding

for digital media in

the LRC

Provide a

Blackboard site for

all class sections

Provide

information to

students via social

websites such as

Facebook

Increase digital media

available in the LRC for

skill development in the

modern day and

sufficient to meet patron

needs

Increase use of

Blackboard media

Increase use of g-mail to

disseminate information

to students

Conducte

d within

normal

workload

s; no

additiona

l costs.

New software, ear

phones, and other

digital media was

added to the LRC.

No new funding

was identified to

replace the

computers in the

LRC.

Each class was

assigned a

Blackboard site.

The minimum

required

information

includes faculty

contact

information;

syllabus, & course

outline.

It was recognized

that training was

needed for the new

software devices;

therefore, training

sessions for faculty

and staff were

held.

During an audit, it

was recognized

that more accurate

documentation of

LRC patronage is

needed. New

procedures are

being developed to

be implemented

August 2010.

28

2009-2010

Academic Affairs

ROANOKE VALLEY EARLY COLLEGE

Thomas Bracy, Jr., Early College Liaison

Purpose: Roanoke Valley Early College will provide students with engaging and rigorous educational opportunities and individualized support

needed to obtain a high school diploma and an associate degree, thereby preparing them to further their college education and to be productive

citizens for life.

Goals

Intended

Student-Learning

Outcome

Intended

Outcome

Criteria for

Success

Assessment

Tools

Res./

Cost

Assessment Results /

Outcomes Use of Results

To complete

a North

Carolina

University

Prep

Diploma, an

Associate

degree, or

two years of

transferable

college

credit at no

cost to the

student,

within five

or fewer

years of

starting high

school.

Students will take

the ASSET

Placement Test to

determine

appropriate

courses to enroll.

Students will be

enrolled in college

course by the

Spring of 2010.

Students will meet

with College

Liaison/Advisor to

discuss

educational goals

and concerns about

their collegiate

90% of the

students will

place out of

developmental

courses.

All students

will meet all

public school

curriculum

requirements set

by the North

Carolina

Department of

Public

Instruction.

All students

will meet all

ASSET

Placement Test

Grade Point

Average (GPA)

Surveys to

measure the

effectiveness of

support

services,

community

service , and

their overall

collegiate

experience.

Exit Exams

n/a Only 19% of the

students have placed

out of developmental

English courses.

An additional 19%

placed out of

developmental English

on one portion of the

ASSET Placement

Test in Reading or

Writing.

22% scored within two

points of the cutoff

score for ENG 111 on

the ASSET Placement

Test, which makes

them eligible for a

This is an ongoing

assessment. The

results provided serve

as an update of their

performance thus far.

None of the early

college students have

taken developmental

courses.

To reassess and

strengthen those

strategies that were

successful.

Provided remediation

for those areas

indicated from

placement testing

29

experience.

Students will be

allowed to

complete

community service

requirements on

the college campus

based on

educational

goals/interests.

collegiate

Curriculum

requirements

set by the North

Carolina

Community

College

System.

To be effective,

it requires

active

collaboration

from the college

administration.

Projects

Portfolios

Apprenticeships

and Internships

retest.

Results to be

announced upon

completion of the

assessment of the first

academic school year.

84%

3.0 – 4.0 GPA

39%

4.0 GPA

35%

3.0 - 3.9 GPA

10%

2.O - 2.9 GPA

6%

1.0 - 1.9 GPA

0%

0.0 - 0.9 GPA

HCC faculty and staff

were very cooperative

and were willing to

work with the early

college students to

accomplish their

community service

needs.

results for those

students that need to

place out of the

developmental

courses.

To provide more

opportunities for

students to receive the

assistance needed to

achieve success in the

Early College

program.

Early College Liaison

met with the students

to discuss their

performance,

presented awards for

collegiate academic

performance, and

explained how they

will progress through

the early college

program.

To reassess and

strengthen those

strategies that were

successful.

30

2009-2010

STUDENT SERVICES

Barbara Hasty, Dean of Student Services

Purpose: The mission of Student Services is to provide essential services that contribute significantly and directly to the furtherance of education and

total development of students. (Goal I.C.V, V., V.B., V)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Res./

Cost

Assessment Results /

Outcomes

Use of Results

To provide

additional

student

activities and

/or programs

for 2009-

2010

To ensure

full-time

faculty

participates

in outreach

activities

To provide

faculty with

a weekly

update of the

Students will be able

to participate in

basketball intramurals

and table tennis and

other activities during

Fall and Spring

Semester.

Students in the college

service area will

connect with HCC

full-time faculty

Faculty and Student

Services will work

Log will indicate that

the number of student

activities has

increased. Students

will evaluate the

additional activities

and 80% of them will

be satisfied.

The calendar kept

will indicate the

number of faculty

participating

increased.

The number of

students who drop all

classes during

A log will be kept

of the number of

students who

participate in the

activities. 50% of

those students will

be sent a survey.

An outreach

calendar will be

kept of all full-time

faculty who

participates in

outreach.

A calendar will be

kept indicating the

number of students

$500.

$0

$0

(1)Due to budget constraints

table tennis was not

implemented. A six team

double elimination bracket was

held on April 14, 2010 during

Spring Fling. A survey

conducted by SGA indicated

that 98% of the students

enjoyed all of the activities.

The P.R.I.D.E Program has

implemented a fitness program

and it is on-going. It meets on

Tuesdays and Thursdays 2:30

p.m.-4:30 p.m. A log is kept of

every person who uses the

Wellness Center, including the

fitness individuals.

Also, a student choir was also

implemented

On February 5, 2010.The choir

Since a log was

not kept,

emphasis will be

placed on doing

so for the 2010-

2011 school year.

31

number of

students who

drop all

courses.

To provide

on-going

registration

after the

Early

Registration

together to reach out

to students who have

dropped all classes

The Dean of Student

Services &

Curriculum Programs

will work together to

develop a grid to

provide on-going

registration. The

purpose of on-going

registration is to

increase the number of

students who enroll.

2009/2010 will

decrease.

Registration will be

available to current

and potential students

using a grid system.

The grid will indicate

registration time,

place, and where

who dropped daily

each semester.

The grid will show

registration is on-

going for Fall 2009

and Spring 2010.

set rehearsal dates for

Wednesdays from 12:00 noon-

1:00 p.m. Thus far, The

Amazing Voices of

HCC(AVH) have performed at

the following school related

events: Academic Excellence

Awards Ceremony, Spring

Fling, Women in Pursuit of

Excellence Conference,

Congress G.K. Butterfield‟s

visit to HCC, and the Men to

Men Summit, and

Commencement Day on May

15, 2010.

(2) The calendar can be found

on the file exchange in the

Student Services Folder). The

2009-2010 activities will end

June 30, 2010.

(3)A weekly chart is sent out

on HCC GroupWise indicating

the number of students who

have dropped all their courses

vs. the number enrolled. A

retention percentage for Spring

2010 was shared with the

entire college.

The grid provided potential

students the opportunity to

register at a time convenient,

therefore increasing the fall

2009 and Spring 2010

enrollment.

32

2009-2010

Student Services

TESTING and JOB PLACEMENT

Julia Horsley, Coordinator

Purpose:

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

To provide

students in

ACA 085

information

about job

placement

services at

HCC

To provide

placement

services to

HCC

students and

Graduates

To provide

student s

(1) Students will be

able to appropriately

complete a job

application and create

a resume.

(2)Students will be

able to appropriately

complete a job

application and create

a resume.

(1)A roll sheet will

be taken during each

class visit and

students on the roll

will be given a survey

to complete

(2)A log will be kept

of the number of

students served.

(1)70% of the

students on the roll

will be satisfied

with the

information they

receive about the

services offered.

(2) 80% of those

students listed in

the log will be

survey.

(2)$9.70 per

resume

Kit. Cost of

survey is .20

cents per

survey.

(2)$2.78 per

ream of

Paper to

maintain logs.

.20 cents per

survey to

survey students.

(3)$2.78 per

There are no

measurements

because this goal

was not

accomplished

because I did not

speak to the

students in ACA

85 classes.

Only 3 students of

the 5 students

assisted actually

returned the

survey. The

students rated job

Not applicable.

When the job

placement services

are completed the

student must drop

his/her survey in the

collection box before

he/she receives the

final printed copy of

his/her resume, or

revised job

application.

33

with a testing

checklist

(3)Students will be

able to identify the cut

scores, retesting

policy, registration

information, and date

/time of retesting (if

applicable).

(3)A copy of each

checklist sheet will

be kept on file in the

Testing Coordinator‟s

Office.

(3) 80% of the

students surveyed

will be satisfied

with the checklist.

ream of

8 1/2 x 11

paper.

20 % survey to

survey students.

placement services

as excellent.

34

2009-2010

Student Services

REGISTRAR

Dawn Veliky, Registrar and Fredia Webb, Assistant Registrar

Purpose: The Registrar‟s Office seeks (1) to serve students by maintaining timely and accurate student records while maintaining

the confidentiality and security of those records (2) to serve faculty and students by making services easily accessible (3) to ensure

that state and federal reports are submitted in a timely manner and are in accordance with the guidelines established by State and

Federal agencies. (Goal V)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for

Success

Assessment

Tools

Resources/Cost Assessment

Results /

Outcomes

Use of Results

Use technology to make

Registrar‟s Office

services easily

accessible to faculty,

staff and students.

Implement web

registration for

students.

Implement Web

Advisor for faculty

and staff.

Implement the

Enrollment Verify,

Degree Verify and

Student Self Service

with the National

Student

Clearinghouse.

Students will use

Web Advisor to

register for classes.

Students and

faculty will use

Web Advisor to

view transcripts,

grades, schedules,

class rosters and

course information.

Students will use

the free enrollment

verify service

provided by HCC

and the National

Student

Query the

number of

students who

used Web

Advisor to

register for Fall

2009 semester.

Uses the

National

Student

Clearinghouse

database to

determine how

many students

and/or agencies

used the degree

verify and

Colleague computer

system

National Student

Clearinghouse

25 students used

Web Advisor to

register for fall

2009. Over 50

students used

WebAdvisor to

register for Spring

2010.

63 students have

used WebAdvisor

to register for Fall

2010 (as of

7/6/10)

Spring 2010: All

faculty entered

final grades

through

The availability of

Web Advisor will be

advertised on the

website and

throughout campus

prior to spring

registration.

Some part-time

faculty had difficulty

with training.

Registrar‟s Office

will work closely

with System

Administrator and

Distance Learning

Coordinator to be

sure ALL faculty are

35

Clearinghouse.

Students and other

agencies will use

the Degree Verify

service provided by

the National

Student

Clearinghouse.

enrollment

verify services.

WebAdvisor.

Fall 2010: A

pilot group of

faculty have been

chosen to use

electronic web

attendance

tracking.

Degree Verify

through the

National Student

Clearinghouse

was implemented

in September of

2009. 26 degree

verifications have

been processed by

the Clearinghouse

for Sept. 2009-

March 2010.

Enrollment

Verify through

the National

Student

Clearinghouse

was implemented

in September

2009

trained and receive

access in a timely

manner in Fall 2011.

Web Attendance

tracking will be

implemented on a

larger scale for

Spring 2011. Any

problems

encountered by the

pilot group will be

evaluated.

The availability of

the enrollment verify

service and student

self-service offered

through the National

Student

Clearinghouse will

be advertised on the

college website as

well as notifications

sent to current

students via Gmail.

Accurate State and

Federal reports will be

submitted in a timely

manner in accordance

with State and Federal

All State and Federal

reports will be

submitted on time as

indicated by the

Annual Reporting

The 2009-2010

System Office

report will indicate

no reports assigned

to the HCC

NCCCS

Reports

webpage –

status of reports

Attend annual,

regional FTE audit

meetings conducted

by the System

Office. Cost of

There were no

exceptions or

areas of concern

from the last FTE

audit (2008-

36

regulations Schedule. Registrar‟s office

were submitted late.

The annual FTE

audit report will

indicate that there

were no exceptions

of student

membership hours

for curriculum and

continuing

education on the

FTE report.

NCCCS System

Office Audit

Services

webpage will

indicate a clean

audit for HCC

with no

exceptions for

the reporting of

student

membership

hours.

Travel. 2009).

There were no

exceptions or

areas of concern

from the 2009-

2010 FTE audit.

Services will be

provided to students in a

courteous and efficient

manner.

Transcripts will be

issued for all properly

authorized requests.

Enrollment

verifications will be

processed upon

request by students.

Enrollment

certifications will be

processed in a timely

manner for students

receiving VA

educational benefits.

Transcripts will be

issued to students

within 48 hours of

their request and no

later than ten days

from the date of

their request.

Enrollment

verifications will be

printed for students

in a timely manner.

Enrollment

certifications will

be transmitted to

the VA upon a

student‟s request

(and verification

that the student has

The Annual

Student Survey

will indicate a

95% or higher

approval of

services

provided by the

Registrar‟s

Office

The VA audit

will be

exception free

with no

recommendatio

ns..

Cost of supplies for

printing and

transcript paper.

The Fall 2008

Student Survey

indicated that 93-

100% gave a

“high approval”

for Registration

personnel helpful,

policies and

process clear”.

Fall 2009 Student

Survey indicated

that 91.4% of

survey

participants

indicated the

Registrar‟s office

services were

“excellent, good

or satisfactory”.

Continue to improve

services to students

making them more

accessible and

continue to provide

friendly, courteous

service to maintain

“high approval”

rating.

Continue to improve

Registrar‟s Office

services to increase

the rating to 95%

view the Registrar‟s

Office services as

“Excellent, Good or

satisfactory”.

37

met the College‟s

admissions

requirements.)

The annual VA

audit conducted

in 2009 noted no

exceptions or

recommendations

.

38

2009-2010

Student Services

ADMISSIONS

Cathy Vassor, Admissions Officer

Purpose: The purpose of the Admissions Office is to efficiently process entering students in the appropriate and desired program of study. The

Admissions Office also informs potential students of enrollment opportunities and the admissions process. (Goal V.)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources

/Cost

Assessment Results /

Outcomes

Use of Results

To organize

CACRAO

(Carolina

Association of

Collegiate

Registrars and

Admissions

Officers)

Community

College Tour

To Participate

in the SEVIS

(Student and

Exchange

Visitor

Information

System)

Students who will

graduate in May 2010

will attend CACRAO

(Carolina Association

of Collegiate

Registrars and

Admissions Officers)

Community College

Tour.

Students will have

the knowledge

required to enroll as a

foreign student.

75% of students who

will graduate in May

2010 will attend

CACRAO (Carolina

Association of

Collegiate Registrars

and Admissions

Officers Community

College Tour.

75% of the students

surveyed will be

satisfied.

A sign in sheet will

be kept indicating

the number of

students

participating in the

activity.

Surveys will be

kept on file in the

Admissions Office

indicating the

number of students

satisfied.

NA

NA

Attendance was low due to

area high schools have

college days on their campus

There were no immigrants

applying to enter the college

Students adhering to Success

Plan are more successful

Applicants are aware of the

rigorous requirements and

expectations of the Allied

Health programs.

.

39

2009-2010

Student Services

FINANCIAL AID

Tara I. Keeter, Director of Financial Aid

Purpose: The mission of the Financial Aid department is to provide needed resources to students enrolled at Halifax Community College, who

without aid would be unable to continue their education. This includes: Administration of federal Title IV aid programs, state aid programs,

regulation compliance, and guidance on available resources. (Goal V).

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/

Cost

Assessment Results /

Outcomes

Use of Results

To

participate in

federal and

state aid

programs

which will

enable

students to

supplement

their own

resources and

those of their

family to

complete a

course of

study.

To maintain

an accurate,

reliable

Students will have

access to all available

resources for which

they qualify as a result

of continued

institutional eligibility

and participation in

federal and state

programs.

A successful

reconciliation with the

Business Office at

year end. Maintain

compliance with all

audit requirements.

Students will be

knowledgeable of

The Program

Participation Agreement

(PPA), which authorizes

participation in the Title

IV student financial

assistance programs will

be submitted for

recertification by

December 31, 2009 in

order to maintain

program eligibility.

The Financial Aid staff

will stay abreast of new

and ongoing federal

regulations affecting the

delivery of aid.

Ongoing reconciliations

with the Business Office

will be performed

1) Approval of the

recertification of

application and

receipt of a new

PPA by US

Department of

Education.

The annual financial

audit report will

indicate no findings

in the accounting of

financial aid

resources.

3) Evaluations of

student data

(academic) at the end

of each semester will

be performed. There

1) US Department of

Education issued a

Program Participation

Agreement to HCC on

March 9, 2010 with an

approval expiration of

March 31, 2015.

Financial aid has been

awarded and disbursed

to eligible students.

2) Reconciliation with

the Business Office is

ongoing. Final

reconciliation will

occur in July 2010.

The annual audit

indicated no findings in

the accounting of

financial aid resources.

.

40

accounting

system of

federal and

state aid

programs.

To maintain

current

policies and

procedures

and to

accurately

manage and

deliver the

financial aid

resources to

students.

To provide

professional

development

opportunities

for financial

aid personnel

so they can

be

knowledgeab

le of current

information

that will

assist them in

advising

students.

financial aid policies.

Accurate student

application data and

records will be

maintained. Accurate

account of student

satisfactory academic

progress data will be

maintained. All

eligible students will

be awarded aid.

Financial aid

personnel will

successfully educate

students on resources

available and policies,

maintain accurate

student data, and

award eligible

students.

throughout the academic

year to maintain an

accurate accounting

system.

Students will be

informed of financial aid

policies through printed

materials, HCC website,

and oral communication.

The financial aid staff

will implement a plan to

counsel all students on

financial aid probation

on solutions to maintain

satisfactory academic

progress. Students will

have access to funding

upon application

completion for aid

eligibility.

Staff should attend a

North Carolina

Association of Student

Financial Aid

Administrators

(NCASFAA) conference

and US Department of

Education training

during the academic

year.

will be a reduction in

the percentage of

students not

maintaining

satisfactory academic

progress.

4) Attendance in

professional

development

activities.

4)

Conference

and travel

cost

estimated

at $3,000.

3) Students have been

made aware of

financial aid policies in

writing, online, and

orally. Student

application data and

records have been

maintained.

Satisfactory academic

progress has been

monitored by staff.

Financial aid has been

awarded and disbursed

to eligible students.

4) Financial Aid staff

has attended numerous

federal and state

offered webinars.

Several staff has

completed computer

based training from the

US Department of

Education. Director

attended the NC

Association of

Financial Aid

Administrators

(NCASFAA) Spring

Conference for training

on Direct Loan

transition and year

round Pell grant.

41

2009-2010

Student Services

COUNSELING

Dr. Carolyn L. Stuart, Director of Counseling

Purpose: The Counseling Center strives to meet the needs of HCC students by providing services that assists them in achieving their educational

goals as they prepare to join the globally competitive workforce. (Goal V.A, V.B, V.C.)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/

Cost

Assessment Results /

Outcomes

Use of Results

Provide

effective

counseling

services to

all HCC

students.

Students will

receive counseling

services free of

charge that they

may not be able to

receive in the

community.

Students will be

able to maintain a

sense of well-being

as they matriculate.

Students will rate

counseling services

as effective in

meeting their needs.

95% of students

surveyed who

received counseling

services will rate the

services as good or

above.

50% of curriculum

student population

will seek counseling

services.

Student Services

Survey Card will be

randomly given to

students receiving

counseling services.

Students will

identify in writing

the reason for their

visit.

Counselor(s) will

meet monthly to

discuss and

strategize best

practice policies and

procedures to put

into place when

providing counseling

services.

Print Shop

Survey card

printing

$100.00

Computer

generated

Counselor

Daily Log

Sheets -

$50.00

Face-to face

meeting - $-

0-

Electronic

submission

$-0-

Meeting

Less than _10_% of

students served

reported counseling

service to be less than

good. _93%_

reported services as

adequate.

_21.3__% of total

students enrolled

utilized counseling

services.

_N/A__% of the

students‟ counseling

visit will report

counseling

intervention as

beneficial.

Counseling services will

be modified based on

Student Services Survey

Results.

Resources will be

identified to provide

services for the students‟

presenting issues.

Seek professional

development in areas of

deficiency.

Question not on Student

Survey.

42

notes shared

electronicall

y -$-0

_94.9_% of students

surveyed reported

Counselors as caring.

Provide

counseling

services that

contribute to

an increase

in student

retention.

Sponsor

events and/or

activities free

of charge

throughout

the academic

school year

as a way for

HCC to give

back to the

student

population.

Through self-

referral and/or

faculty/staff referral

students will

receive counseling

before withdrawing

from a class or

from the college.

All curriculum

students will be

able to participate

free of charge in

SGA sponsored

events and/or

activities held on

campus throughout

the academic

school year.

75% of students who

received counseling

will maintain

enrollment in their

classes throughout

the semester.

75% of students who

received counseling

will remain enrolled

in their program of

study.

85% of the

curriculum student

population will

attend at least one

sponsored event

and/or activity.

95% of the students

surveyed will report

being satisfied with

the events and/or

activities provided.

Students will present

Early Alert Forms to

a counselor for

Success Plan to be

developed prior to

instructor or self-

withdrawal from a

class.

Students

withdrawing from

the college will be

referred for Exit

Interview through

The Counseling

Center prior to the

withdrawal slip

being finalized.

Current semesters‟

student enrollment

list will be used to

identify students

attending the Fall

and Spring Festivals.

Students will

complete a

satisfaction survey

during the Fall and

Spring Festival.

Computer

generated

Early Alert

Forms -

$200.00.

Face-to-face

meeting - $-

0-.

Exit

Interview

Form -

$200.00.

SGA

sponsored

event/activit

y costs –

$25,000.

Survey

printing

costs $5.00.

_77%__of students

with ALERTS

reported/showed an

increase in GPA each

semester while on

Academic Probation. (GPA Increased -

77% 30 77% GPA Decreased -21% 8 21% GPA Unchanged -3%) 1 3%

39 100%

_0__% of students

received retention

consultation.

_90__% of students

in attendance

reported willingness

to attend other SGA

sponsored events.

ALERT forms will be

checked against the

student‟s final grade to

assess pass/fail rate for

students with Early

Alerts.

Faculty/staff will be

informed of the Exit

Interview results.

Exit Interview results

will be examined in an

effort to implement more

effective retention

strategies.

Survey results will be

used to determine events

and/or activities for

subsequent semesters.

43

2009-2010

Student Services

STUDENT SUPPORT SERVICES

Sherida Gholston, Director

Purpose: The purpose of the Student Support Services Program is to assist in the retention, graduation, and transfer of program participants.(Goal V)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment Results /

Outcomes

Use of Results

To provide

services to

ensure the

retention of

eligible

students

To provide

services to

ensure that

eligible

students

graduate

students will persist in

studies from one

academic semester to

another through

participation in SSS

Students will be able

to obtain the

assistance that is

necessary to graduate

(tutoring, mentoring,

advising counseling,

etc.)

Retention of students

enrolled in the

Student Support

Services Program

from fall semester to

spring semester will

be no more than 10%

below the retention

rate for all HCC

curriculum students

Graduation rates of

students enrolled in

the Student Support

Services Program

will no more than

10% below the

graduation rate for all

HCC curriculum

students

Learning Style

Inventories, Need

Assessments,

Academic Plans.

Mid-semester

Performance

Evaluations, End of

Semester

Performance

Evaluations,

Graduate Surveys,

Workshop

Evaluations,

Program

Evaluations,

College Visitations

Evaluations,

Cultural

Enrichment

Evaluations

Cost of

Inventories

The average retention

rate for students

enrolled in two-year or

one-year programs

from Fall 2009 to

Spring 2010 is as

follows:

- Student Support

Services Program

196

- All HCC

Curriculum

students:____

The graduation rate of

students is as follows:

- Student Support

Services Program 31

To enhance

program

services and

increase

student

retention,

graduation, and

transfer

44

To provide

services and

ensure that

eligible

students

enrolled in

AA and AS

programs

transfer to a

4 year

college

To provide college

transfer

workshops/advising

and college visitations

and also to provide

financial aid and

scholarship

information

10% of graduate of

college transfer

programs who are

enrolled in the

Student Support

Services Program

will successfully

transfer to a four-year

institution

- All HCC

curriculum

students:______

Number of Student

Support Services

Program graduates

who successfully

transferred to a four-

year institution: 5

45

2009-2010

Student Services

JOBLINK

John Foriest, Director

Purpose: The purpose of the JobLink is provide Case Management services and support for eligible Halifax and Northampton County residents who

are involved in training and ultimately place them in unsubsidized employment (Goal I, III)

Goal Intended Outcome Criteria for Success Assessment Tools Resources/Cos

t

Assessment

Results

Use of Results

To insure a

qualified

workforce by

providing high

quality

accessible

flexible

training

programs to a

diverse student

population and

to support

economic

development in

the Roanoke

Valley by

placing them in

unsubsidized

employment.

JobLink enrollees

will enter

unsudsidized

employment after

program termination

Curriculum JobLink

enrollees will earn

degrees or

certificates

To have enrollees

retain

their employment

for a

period of at least a

year

79% of JobLink

enrollees will be

terminated with

unsubsidized

employment at

program exit

55% of JobLink

enrollees will earn

degrees or certificates

84% of JobLink

enrollees will retain

their jobs for At least

12 months

after program exit.

Workforce Plus

records (A state

level computerized

assessment tool for

JobLink programs)

Workforce Plus

records

Workforce Plus

records

83% of enrollees

exited with

unsubsidized

employment

61% of enrollees

who exited earned

degrees or

certificates

Retention rates will

be reported

December 2010 and

June 2011

To improve program

performance

To improve program

performance

To improve program

performance

46

2009-2010

Curriculum Programs

Dr. Pocahontas S. Jones, Dean of Curriculum Programs

Purpose: Curriculum programs exist to support and promote the mission, vision, and value of the college in improving the quality of life and

the educational/economic base of the service area and to prepare individuals for the workforce through diploma, certificate, and associate

degree programs. Also to provide set of course of programs to prepare students to transfer into the university system.

Goal Program Outcomes Criteria for Success Assessment Tools Resources/ Assessment Use of

Cost Result/Outcomes Results

To provide

high

quality,

accessible,

flexible

training

programs

to ensure a

qualified

workforce

and

transfer

programs

to a

diverse

student

population

. (I, & IIA.

&B)

All programs of

study will be

reviewed and

updated to address

current workforce

needs and criteria

of the four-year

colleges

Implementation of

the improvement

plan (IP)of the four

programs,

Industrial System,

Interior Design,

Networking, and

Computer

Information

reviewed in the

five-year program

Curriculum Standards of

Programs, and Advisory

Committee recommendations

will be used in the review of

all programs to ensure that all

standards of the program are in

each program

Strategies of the Improvement

Plan(IP) will be reviewed with

program heads at the

beginning of each semester

Work with all Career

Technical Education (CTE)

instructors to develop an

outreach plan that focus on

recruiting high school students

Annual Program Review,

Program Tracking sheets,

Approved Electronic

Program of Study

Annual Program Review,

Improvement Plan(IP)

progress report, & the

Two-year follow up report

Enrollment numbers in

Career Technical

Education(CTE)

programs, Available

Perkins funding which is

based on enrollment of

5 academic

programs were

reviewed this year

representing 100%

of the goal set

Program Heads

completed the

program reviews for

the five programs

allocated for the

year.

Program Heads and

VP of Academic

Affairs presented

follow up repots to

the Board of

Trustees.

Program information

used for restricting

programs

Some of the

47

reviewed 2008-09

Increase curriculum

program enrollment

in Career Technical

Education(CTE)

Programs with low

enrollment

Continue to hire

qualified faculty for

instruction.

Provide

professional

development (PD)

for all faculty(full-

time and Part-time)

to take CTE course which are

tuition waived

All faculty will have official

documentations verified prior

to entering the classrooms, A

resource list of potential

instructor will be available for

a contingency plan for all

programs

At least two professional

development activities,

workshops, conferences,

professional meetings will be

required of the full-time

faculty. All part-time faculty

will be given the opportunity

to attend professional

development activity held at

the campus

CTE students

Transcripts, current

certificates and licensures,

a list of names and contact

information of 1-2

additional credential

persons for each program

Professional development

(PD)attendance list,

evaluation of PD activity,

optional documentations

may be collected for

professional development

VP of Academic

Affairs completed

follow up reports for

Industrial system,

Interior Design,

Computer Network

Dean & VP of

Academic Affairs +

Faculty submitted a

Perkins spending

plan that outlined

curriculum support

for Career Tech

Programs.

Through PRIDE

Grant, $32,000 was

allocated for

faculty/staff

professional

development.

equipment planned

was ordered through

Perkins. The VP of

Administrative

Services allocated

some Perkins funds

to other purchases.

Professional

Development

activities were held

on campus to

improve classroom

effectiveness,

faculty implemented

new strategies.

Faculty attended

content seminars.

48

Upgrade the

foundation of

basic skills of

the adult

population.

(IV.C).

Met the

standard for

Passing Rates

on Licensure

and

Certification

Exams.

(NCCCS

Critical

Success

Factors)

Improve the

retention rate in

all

developmental

math and

English courses

, retaining at

least 65% of

initially

enrolled

students in each

course Achieve

at least a 75%

pass rate

The aggregate

pass rate for

appropriate

programs that

require

licensure,

certification

exams will be

80% based on

to NCCCS

Performance

Measures and

Standards

(80%)

Assign students to the

Math Lab, submit Early

Alert Forms (EA) on

any student needing

help,

Students will be able given

mock tests, testing

strategies and review

sessions to be prepared for

the testing environment

Math Lab attendance

sheets, English lab

sessions, NCCCS

Performance Measures

and Standards for 2009-

10

NCCCS Performance

Measures and Standards

for 2009-2010

Ordered 28 new

computers,

printers, desk,

smart board and

hired two

fulltime tutors

Two fulltime tutors provided extra

services to help students in

developmental math. It is

expected that the results will be

improved over the next year. The

lab has only been in full operation

for one semester.

Implement

appropriate

management

practices.(V.C

)

Implementation

of computer

based

component for

all courses

Blackboard (BB) piece in

all ACA classes and all

classes will have syllabi

and other contact

information in BB

Syllabi of all ACA

courses. Course Syllabus

are on file for all courses.

A computer based

component was implanted

for all courses.

College did not

meet standards

for standardized

test and

developmental

courses

Improvement plans were initiated

with assistance from Director of

Institutional Effectiveness.

New Syllabi address student

learning outcomes and assessment.

49

2009-2010

SCHOOL OF ARTS AND SCIENCES

Phil Pair, School Chair

GENERAL EDUCATION

Purpose: The purpose of the General Education program is to provide students in Associate Degree and Diploma Programs the general-education

skills necessary to be successful in the workplace or in the transfer to a four-year university. (Goal IIA-1, IB, IIA-2, II-2, IB, IA, IB, IB, IIA-4)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Co

st

Assessment

Results /

Outcomes

Use of Results

To empower

AAS and

Diploma

students with

the oral-

communication

skills needed to

succeed in the

The student will be

able to design,

present, and critique

oral presentations.

In oral communications

assessments 90% of all

Associate Degree and

Diploma programs

achieve 100%

proficiency.

Archived recordings of

students delivering oral

presentations; oral

communication rubrics.

N/A Goal not met

%

PROFICIENT:

74%

To ensure the

School ade-

quately

emphasizes oral

communication

and to improve

the validity of

the assessment

50

workplace. by building a

larger archive,

the School will

add a

mandatory oral

presentation to

ENG 102 and

ENG 114.

To empower

Associate-

Degree and

Diploma

students with

the reading and

critical-

thinking skills

needed to

succeed in the

university,

workplace, and

community.

The student will be

able to integrate

critical thinking

skills through

reading and writing.

In reading assessments

90% of all Associate

Degree and Diploma

programs achieve

100% proficiency.

Archived student

assignments (i.e., written

summaries and reader-

response analyses); reading

rubrics.

N/A Goal met

%

PROFICIENT:

95%

The School will

integrate

reading into the

QEP‟s learning-

community

structure.

To help

Associate-

Degree and

Diploma

students learn

and apply the

technological

skills needed to

succeed in the

workplace and

university.

The student will be

able to produce

typed, properly

formatted academic

essays.

In technology

assessments 90% of all

Associate Degree and

Diploma programs

achieve 100%

proficiency.

Archived student

assignments (i.e., MS Office

Documents, Excel

spreadsheets); technology

rubrics.

N/A Goal not met

%

PROFICIENT:

74%

To hold

students

accountable

for

mastering

academic

computer

skills,

writing

instructors

will deduct

points for

every

mechanical

deviation

51

from the

2009 MLA

Style Guide.

A second

technology

rubric will

be

developed to

enable

instructors

to modify

mechanical

requirement

s (e.g.,

instructors

may wish to

assign their

own formats

for

proposals in

ENG 114).

To help

Associate

Degree and

Diploma

students

acquire the

math skills

needed to

succeed in

their programs.

The student will be

able to identify the

characteristics of

linear functions.

In math assessments

90% of all Associate

Degree and Diploma

programs achieve

100% proficiency.

Archived student

assignments (i.e., math tests);

math rubrics.

Goal met

%

PROFICIENT:

100%

Goal met

Developmen

tal math will

be

incorporated

into a

learning

community.

The school

will require

struggling

students to

seek help in

the math lab

or with a

52

tutor.

To empower

Associate-

Degree and

Diploma

students with

the writing

skills needed to

succeed in the

university,

workplace, and

community.

The student will be

able to write clear

expository prose that

is unified, coherent,

and well developed.

In writing assessments

90% of all Associate

Degree and Diploma

programs achieve

100% proficiency.

Archived student

assignments (written essays);

writing rubrics.

Renew the

TURNITIN

antiplagiarism

tool.

/ $2,300.00

Replace the

computers in

Lab 111. /

$11,000.

Goal met

%

PROFICIENT:

93%

It was observed

that the current

writing rubric,

while

legitimately

assessing

college-level

writing skills,

overemphasized

lower-level

cognitive skills;

thus, the 93%

proficiency

result may have

been

misleadingly

high. The

writing rubric

will be revised

to ensure upper-

level cognitive

skills such as

critical thinking

and syntactical

evaluation are

assessed.

To provide

college-

transfer

students the

creative,

rhetorical,

technical,

The student will be

able to integrate

critical thinking

skills through

reading and writing.

In surveys administered

to transferees after their

junior years, 90% will

indicate they were

adequately or more

than adequately

prepared in math, oral

Surveys N/A Goal not met

(See Table 1)

The writing

rubric will be

revised to

ensure upper-

level cognitive

skills such as

critical thinking

53

scientific, and

critical-

thinking skills

needed to

succeed in a

baccalaureate

program.

communications,

reading, science,

technology, and

writing.

and stylistics

(syntactical

evaluation) are

assessed.

Before adopting

the rubric for

the Program

Review, the

English

Department will

employ a trial

run in select

classes in

Spring 2010.

To provide

college-

transfer

students the

scientific skills

needed to

succeed in a

baccalaureate

program.

The student will be

able to analyze

results of

experiments in order

to verify the

theoretical concept

being tested.

In surveys administered

to transferees after their

junior years, 90% will

indicate they were

adequately or more

than adequately

prepared in science.

Surveys The science

dept. will

employ

professional

microscope

maintenance

twice per year

(Dec., May) /

$3,000.00

Professional

autoclave

maintenance

quarterly as

per service

contract plus

cost of parts /

$4,500.00

Science

Department

purchase lab

supplies /

$7,000

Goal not met

(See Table 1)

The science

department will

hire full or part-

time instructors

to offer a

broader

selection of

classes, such as

physics and

seated

chemistry

classes.

54

To help

Associate

Degree and

Diploma

students

acquire the

math, reading,

and writing

skills needed to

succeed in

their programs.

The student will be

able to critically

analyze and respond

to multi-paragraph

reading selections.

The passing rate of

students in

developmental courses

is at least 75%.

[NCCCS Performance

Measure]

North Carolina Community

College System (NCCCS)

Report: Critical Success

Factors

N/A Goal Not Met

71%

The school

will require

struggling

students to

seek help in

the math lab

or with a

tutor.

The School

will

integrate

reading,

writing, and

critical

thinking into

the QEP‟s

learning-

community

structure.

To help

Associate

Degree and

Diploma

students

acquire the

math, reading,

and writing

skills needed to

succeed in

their programs.

The student will be

able to translate

from verbal into

numeric, symbolic

and graphic forms in

order to model and

solve application

problems.

The success rate of

developmental students

in subsequent College-

level courses is at least

80%

[NCCCS Performance

Measure]

NCCCS Report: Critical

Success Factors

N/A 88%

Met The school

will require

struggling

students to

seek help in

the math lab

or with a

tutor.

The School

will

integrate

reading,

writing, and

critical

thinking into

the QEP‟s

learning-

55

community

To provide

college-

transfer

students the

creative,

rhetorical,

technical, and

critical-

thinking skills

needed to

succeed in a

baccalaureate

program.

The student will be

able to choose the

most effective

means for advancing

ideas and

compositions.

The performance of

College Transfer

Students with at least a

2.0 GPA is equivalent

to native UNC

sophomores and

juniors.

[NCCCS Performance

Measure]

NCCCS Critical Success

Factor Reports

72% Not Met

2006-07

transfer cohort

.

The School

will

integrate

reading,

writing,

and critical

thinking

into the

QEP‟s

learning

community

.

The School

will

integrate

reading,

writing,

and critical

thinking

into the

QEP‟s

learning-

community

structure.

The School

will add a

course in

critical

thinking.

56

2009-2010

School of Arts & Science

ENGLISH & COMMUNICATIONS DEPARTMENT

Charles Wilkinson

Purpose: The purpose of the English/Communications Department is to provide students in the Associate Degree and Diploma programs with the

English language skills necessary to be successful in the workforce or in the transfer to a four-year university.

Goal Intended Program-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

To prepare

Students in

Associate

Degree and

Diploma

programs

with the

English

language

skills

necessary to

be successful

in the

workforce or

in the

transfer to a

four-year

university.

Students will acquire

college-level

knowledge in oral

communication,

reading, writing,

and critical-thinking

skills needed to

succeed in a Bachelor

Degree program.

80% of students will

achieve 75% or

higher proficiency in

all competencies

assessed.

Comparison/Contrast

Paper

Research Paper

Reader-Response

Paper

Oral Presentation

80% of programs

achieved 75% or

higher

proficiency in all

competencies

assessed

57

2009-2010

School of Arts & Science

MATH DEPARTMENT

Nina Swink

Purpose: The purpose of the Mathematics Department is to provide graduates of Associate Degree and Diploma Programs with the mathematical

skills necessary to be successful in the workforce or in the transfer to a four-year university.

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment

Tools

Resources/Cost Assessment

Results /

Outcomes

Use of Results

To provide

students with

the

mathematical

knowledge

and skills

necessary for

their program

of study.

Graduates in Associate in

Arts and Associate in

Science will have the

mathematical skills needed

to transfer to 4-yr programs.

Graduates in Associate in

Applied Science Programs

will have the mathematical

skills needed to be

successful in the workforce

for their program of study.

Students in developmental

math courses will have

mastered the mathematical

competencies needed to be

successful in the next math

course.

75% of students will

complete the course

with a C or better.

75% of students will

complete the course

with a C or better.

At least 75% of

students successfully

completing a

developmental math

course will make at

least a 70 on the exit

test.

Tests

Projects

Worksheets

Projects

Tests

Excel Labs(Mat

115)

Tests

Homework on

My Math Lab

Exit test (score

of 70% on exit

exam)

0

0

Scantron-$6000

Full-time or part-

time

developmental

instructor-salary

38 out of 52

73%

70 out of 87

80%

Each instructor

will spend more

time reviewing

for the final

exam.

Each instructor

will spend at

least two hours a

week tutoring.

Each instructor

will spend more

time reviewing

for the final

exam.

Each instructor

will spend at

least two hours a

week tutoring.

58

2009-2010

School of Arts & Science

HEALTH & PHYSICAL EDUCATION

Scott Dameron

Purpose: The purpose of the Health and Physical Education Department is to promote and instill the positive effects of life-long physical activity

and an overall healthy lifestyle by offering Physical Education and Health courses in the College Transfer curriculum.

Goal Intended Student -

Learning Outcome

Intended Outcome

Criteria For

Success

Assessment Tools Resources/Co

st

Assessment

Results

Use of Results

Health and

Physical

Education

Department is

to promote and

instill the

positive effects

of life-long

physical

activity and an

overall healthy

lifestyle by

offering

Physical

Education and

Health courses

in the College

Transfer

curriculum.

Students will have an

awareness of the value

that life-long physical

activity and healthy

living plays in their

overall-well-being.

Students will be able

to discuss and perform

skills, techniques, and

strategies to

incorporate and adopt

a healthy lifestyle.

At least 80% of

students will

“strongly agree” or

“agree” with the

following statement:

“Life-long physical

activity and a healthy

lifestyle is important

to my overall well-

being.”

Survey

Professional

Development,

equipment,

educational

resources

(textbooks,

videos, etc.).

100% of

returned

surveys

answered

“Strongly

agree” or

“agree” with

the survey

statement.

Continue to

promote healthy

living for the

student

population

through

education,

opportunity, and

facility/equipmen

t upgrades.

59

2009-2010

School of Arts & Science

HUMANITIES & SOCIAL SCIENCE

Julie Dilday

Purpose: The mission of the Humanities and Social Sciences Department is to introduce students to social science and the humanities in preparation

for the coursework of a Bachelor of Arts program. It is also our mission to facilitate the demonstration of greater knowledge and appreciation that the

student is a member of a complex global community embedded within the context of its history, literature, philosophies, politics, ethics, behavior,

and social problems. We will work to broaden the student's learning perspective in an interdisciplinary fashion and to show how those disciplines,

though different, are interrelated and create wholeness in the learning experience.

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

Students will

learn to write

acceptable

papers using

APA Format

Student will be able to

write papers in the

social sciences courses

using proper APA

format

80% of students will

demonstrate an

average knowledge of

APA format

according to HCC

standard rubric for

APA format.

1. Essays

2. HCC

Standard

Rubric for

APA format

0

56% Proficiency

Develop soft-chalk

lesson on APA and

MLA style to be

placed on blackboard

for all Humanities

and Social Sciences

courses. All students

will complete lesson

prior to writing

papers. Provide

professional

development for

Humanities and

Social Sciences

Instructors on

assessing APA and

MLA style.

Instructors will

60

require first and final

drafts of papers.

This SLO will be

written into the

course level.

Design and

Implement

Learning

Communities

linking social

sciences and

Humanities

courses

Student will be able to

discuss history and/or

human behavior from

an interdisciplinary

perspective.

80 % of students will

demonstrate an

average knowledge of

one or more social

science courses from

the perspective of at

least one or more

humanities courses.

1. Learning

Portfolio

2. Rubric

assessing

interdiscipli

nary

knowledge

0 Not Assessed Learning

Communities will be

implemented Spring

2011

Students will

develop

Critical

Thinking

Skills

Student will acquire

the skills needed to

evaluate history,

literature, philosophy,

politics, ethics,

behavior, and social

problems from a

critical thinking

perspective.

80% of students will

demonstrate an

average ability to

think critically about

history, literature,

philosophy, politics,

ethics, behavior, and

social problems

according to HCC

Critical Thinking

Rubric and national

benchmark for

Cornell Critical

Thinking Skills Test.

Cornell

Critical

Thinking

Skills Test

Essay

HCC

Critical

Thinking

Rubric

$384.00

Not Assessed Data collection will

begin when

standardized test is

obtained. Target for

data collection:

FALL 2010.

Humanities and

Social Sciences

Instructors will be

provided with

professional

development on

assessing critical

thinking skills with

the HCC Critical

Thinking Rubric

This SLO will be

written into the

course level.

61

2009-2010

School of Arts & Science

SCIENCE

Julie Galvin

Purpose: The purpose of the Science Department is to deliver relevant, up to date scientific information to students seeking to transfer to a four-year

school or complete the requirements of a two-year program."

Goal Intended Student -

Learning Outcome

Intended Outcome

Criteria For Success Assessment Tools Resources/

Cost

Assessment

Results /

Outcomes

Use of Results

College-

Transfer

students will

employ the

creative,

rhetorical,

technical,

mathematic,

scientific, and

critical-

thinking skills

needed to

succeed in a

baccalaureate

program.

Limited in scope.(3-5)

Students will be able

to write a scientific lab

report.

The student will be

able to integrate

critical thinking skills

through reading and

writing.

70% of completers

measured will obtain

at least 80% on

report.

In surveys

administered to

transferees after their

junior years, 90%

will indicate they

were adequately or

more than adequately

prepared in math,

oral communications,

reading, science,

technology, and

writing.

Rubric for scientific

lab report

Survey

85% of

completers

obtained at least

an 80% on

report.

Surveys have not

been

administered yet.

26.5% of students

did not complete

assignments.

Need to identify

methods to

encourage

assignment

completion.

62

2009-2010

School of Business

ACCOUNTING

Rhonda Segars, Program Head

Purpose: The accounting curriculum is designed to provide students with the knowledge and the skills necessary for employment and

growth in the accounting field. (I.A, II.A, II.B, III.B)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources

/Cost

Assessment Results /

Outcomes

Use of Results

To provide

students with

the

knowledge

and skills

necessary for

employment

and growth in

the

accounting

field.

Students will be able

to comprehend

knowledge of

generally accepted

accounting principles

that is appropriate in

the recording and

reporting of financial

information

necessary for gaining

and maintaining

employment in the

accounting field

Students will be able

to apply skills learned

to build financial

statements and

managerial reports

80% of accounting

graduates will receive

ratings of “excellent”,

”above average”, or

“average” on the

accounting graduate

performance

checklist of

accounting core

courses.

80% of ACC 120

Students will score at

least 80% on a

comprehensive

problem which has

been developed using

all the key concepts

learned and practiced

Accounting

graduate

performance

checklist.

Comprehensive

Problem from ACC

120

0

Met

100% of accounting

graduates received ratings of

“excellent”,”above average”,

or “average” on the

accounting graduate

performance checklist of

accounting core courses.

Met-

83% of ACC 120 students

scored above 80 on the

comprehensive problem

which was developed using

all the key concepts learned

and practiced throughout the

semester.

63

for business and

governmental entities

both manually and

electronically.

Students will gain the

necessary skills to

complete various

individual tax forms.

Graduates will

acquire professional

skills needed in the

workplace and

explain why ethics

are important in the

workplace

Develop and

Understand how to

maintain integrity

Exhibit a positive

attitude

Deal positively with

mistakes

throughout the

semester.

80% of ACC 140

students will score at

least 80% on payroll

project

80% of ACC 129

students will score at

least 80% or better on

accounting case

problems using Excel

80% of ACC 150

students will score at

least 80% on the

company project

using QuickBooks to

start and complete

transactions for a

fiscal period of time

for a new company

80% of ACC 129

students will score at

least 80% on a

comprehensive tax

problem.

100% of Accounting

graduates will receive

a grade of “B” or

better in (COE 111)

Cooperative

Work Experience,

and (COE 110)

World of Work

Payroll Project

from ACC 140

Case problem from

chapter 2 in ACC

149 Class

Project 9.1 from

ACC 150.

Comprehensive tax

problem from

chapter 3 in ACC

129

Accounting

Practicum, and

(COE 110) World

of Work Course.

This was not met. Only 57%

of the students scored 80 or

better on payroll project.

Met- 88% of the ACC 149

students scored above 80 on

the accounting case problems

using Excel

Met- 88% of the ACC 150

students scored 80 or better

to meet this goal.

Did not meet- 55% of the

ACC 129 students scored at

least 80% on the

comprehensive tax problem

Goal will be

revised to 80%

of Acc140

students who

submit a payroll

project will score

at least 80% on

payroll project

80% of ACC 129

students who

submit a

problem will

score at least

80% on the

comprehensive

tax problem

64

2009-2010

School of Business

ADVERTISING and GRAPHIC DESIGN

Gloria Tysinger, Program Head

Purpose: The purpose of the Advertising and Graphic Design curriculum is to provide students with the knowledge and skills necessary for

employment in the Graphic Design profession. 1A, IIIB, IIIC, IIA1, IIB1, IA, IIB1, IA, IA, IIIB, VC, VA, VB, VC)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

Prepare

students to

meet entry

level

standards in

the

diversified

fields of

graphic

design.

Students will be

able to apply

creative, and

critical thinking

skills in diverse

environments such

as the studio or

workplace.

Students will

demonstrate

advanced

Macintosh

computer

professional skills

with current

versions of

leading design

software.

Students will

100% of Graduates of

the Associate Degree

will complete two

benchmark classes

with a grade of C or

better:

GRD 280

Portfolio Design

GRD 241 Graphic

Design III

Students will prepare

a portfolio of projects

that exemplify the

design process and

solutions to a variety

of graphic design

problems using

current software

Track Grade reports

of :

GRD 280

Portfolio

Design

GRD 241

Graphic Design

III

Portfolio Review

by Department

Head at the

completion of

$1500

Update software

Every 3 yrs

April 1, 2010

requisitions were

submitted in a

second review of

budgets

GRD 280 Portfolio

Design and GRD

241review will

If received we will be

able to offer the most

current version of the

major software in the

graphic design field

to students Fall 2010

Students attended

Adobe webinar April

12,2010 at 11:00 in

the Graphic Design

Mac studio

When completed, the

review of the results

will be used to affect

65

acquire knowledge

of graphic design

processes,

technology and

presentation

concepts.

Students will be

trained in the

articulate design of

promotional

materials and

communications.

Projects completed in

the benchmark

classes will be

included in the

portfolio review at

the end of the

semester.

Students will

informally discuss

projects and the

design process within

small groups in the

classroom or in

discussion board in

HCC Blackboard..

Benchmark classes.

90% will be judged

appropriate to the

current job market

standards by the

department Head

Class participation

and HCC

Blackboard activity

will be reviewed by

the Instructor of

record

occur in May of

2010.

Preliminary results

indicate portfolio

review will be

judged to meet the

90% goal for all 3

students

completing both

classes.

change in the course

content.

To facilitate

the

employment

of Associate

in Applied

Science

Degree

students,

make

changes in

skills, course

offerings,

and make

purchases

indicated to

enable

graduates to

meet industry

standards.

Students will be

able to apply

creative, and

critical thinking

skills in diverse

environments such

as the studio or

workplace.

Students will

demonstrate

advanced

Macintosh

computer

professional skills

with current

versions of

leading design

software.

Students will

acquire knowledge

Diploma graduates of

the program will

prepare a portfolio of

projects that

exemplify the design

process and solutions

to a variety of graphic

design problem

Review grade

sheets of graduates

and update track

sheets

Portfolio and exit

interview

mandatory for

graduation

Class participation

and HCC

Blackboard activity

will be reviewed by

Same as for AD

Same as for AD

GRD 280 Portfolio

review will occur

in May of 2010.

Preliminary results

indicate portfolio

review will be

judged to meet the

90% goal.

Exit interview will

take place in the

final week of this

class.

This has been a

successful part of

When completed, the

review of the results

will be used to affect

change in the course

content.

Student designs were

evaluated outside the

design department by

local administrators

66

of graphic design

processes,

technology and

presentation

concepts.

Students will be

trained in the

articulate design of

promotional

materials and

communications.

the Instructor of

record

all classes.

Students submitted

QEP logos and

HCC college of

Study flags to

administration

8 computers were

purchased in Dec.

A request was

made April 1 for 4

more computers

and software for

those machines

and state officials

GRD 180 Interactive

Design, GRD 142

Graphic Design II

and GRD 280

Portfolio Design

began to teach latest

OS, and the iSuite of

software on the eight

computers in January.

To facilitate

the dual

enrollment

Weldon High

School

(Science,

Technology,

Engineering,

Math)

students in

the Computer

Graphics

Certificate

concurrent

with HCC

technical

students.

Students will complete

a course of 17

semester hours of

study in computer

graphics during their

high school career.

Graphic Design

students will acquire

presentation skills and

Enrollment of

Weldon Science

Technology

Engineering and

Math High School

students for both Fall

and Spring classes

Computer Graphics

Certificate graduates

will prepare a

portfolio of

completed projects

that exemplify design

process and solutions

to a variety of design

problems.

GRA 151 would be

offered in Spring

Semester and newly

entering high school

students will enroll

Dual Enrolled student

70% of the Fall

students enrolled

from Weldon

STEM High School

would enroll in

GRA 152, WEB

140 and GRD 180

Spring Semester

Tracking sheet

reflect that 5

students

continue

Additional Mac

work stations

available from

8-10 timeframe

$9000

Salary for

Adjunct Faculty

An independent

GRD 160 be

offered for

Weldon STEM

HS seniors

No students in the

STEM HS Graphic

Design certificate

returned.

6 new students

enrolled in WEB

140 & GRA 151

Additional

workstations were

not equipped with

software, return

rate is in doubt,

Weldon

coordinator

questions the lack

of success by

students in classes

taught by a

particular

Instructor of record

created an on-going

communication with

the Weldon High

School guidance

counselor

4 of the Spring

students plan to

continue in the fall

A GRA 151 class

was added to

schedule, 6 students

enrolled, and an Open

Supervised Lab was

offered two days a

week by dept. chair

to compensate

67

completes Computer

Graphics Certificate

instructor

Additional entry

level class offered

GRA 151 instead

of GRD 160 at

request of Weldon

HS.

The 1 possible

technical

certificate graduate

chose not to return

Regular exchange of

students between the

Mac studio and a

Windows lab was

conducted by the

instructor of record

In the fall, the most

experienced

instructor will teach

these program classes

to strengthen the

program efforts and

better coordinate with

area HS

Director of

Admissions

scheduled Open

House tour of the

Graphic Design

studio on April 21

and 29 students

attended

The HCC High

School liaison will

contact area high

schools about the

technical certificate

opportunity

Provide

Graphic

Design

graduates

converse in a

professional manner

Students in DES 135

and DES 125 will

display design

projects and do

Students in DES

135 and DES 125

will display design

projects and do

Requisitions

submitted on April

1

Course content will

be altered to include

additional

experiences which

68

with

improved

soft and

technical

skills

presentation

skills

informal class based

critiques

Students will produce

promotional materials

to enrich the college

and high school

academic culture

Students will prepare

images and writings

in multimedia

presentations using

the Basic Design

process and Adobe

CS 4 Premium Suite

software

Students will use

Internet technologies

to do research on a

variety of projects,

and compete in local,

state and regional

exhibitions and

competitions

Students will expand

skills by having a

classroom scanner,

digitizing tablets, and

access to large format

color printers to

experiment with hard

copy output as well

as digital presentation

of projects

informal class

based critiques

100% of the

benchmark course

GRD 280 Portfolio

Design students

will complete the

course with

a C or better

Students will

informally discuss

projects and the

design process

within small groups

in the classroom or

in the HCC

Blackboard

Discussion

Students will

compete in

contests, post art to

the Internet ,

participate in

exhibition

opportunities

$4000 -$8000

graphics tablets for

work stations

Printers and

scanners $600

Upgrade CS3

$5000

Perkins Funds

for additional

workstations

$13,000

Digital cameras

for student use

in class

$500

100 % of

graduates will

meet this criteria

in GRD 142

Instructor notes

improvement in

student confidence

and articulation

skills

Students

participated in

local and regional

contests, Student

work selected to

represent HCC

Community

College Art Show

will build student soft

and technical

Skills

Continue to select

project content that is

relevant to the

student and their

interests

Continue to

encourage students to

speak about project

results, encourage

them to bring guests

in to see their work,

and explain to

students outside the

department how they

created results

Donnell Morgan, a

sophmore represents

HC in the statewide

North Carolina

Community College

Art Exhibit for 2010

at the Caswell

building in Raleigh

Designs were

displayed in the

classroom, outside

the classroom, in the

69

Materials produced

by students will be on

display on HCC

website and on the

college and high

school campuses

Students will show

multimedia projects

using projection

equipment

Large format color

printer $3000

DVD player

consistent with use

in Macintosh video

editing software

$400

Students informally

discuss projects on

display with

classroom visitors,

participate in

campus exhibitions

such as HCC club

day

Student generate

designs for non-

profit organizations

and also for the

HCC Design

programs

Multimedia projects

will be shown in

various campus

locations

Requisitions

submitted April 1

If approved and

purchased, fall course

content will

implement new

hardware and

software in each

course as appropriate

70

2009-2010

School of Business

BUSINESS ADMINISTRATION

Lateef Balogun, Program Head

Purpose: The Business Administration degree program is designed to introduce students to the various aspects of the free enterprise systems.

Students will be provided with the fundamental knowledge of business functions, processes, and an understanding of business organizations in

today‟s global economy. 1A,B,C, II.A., IIA.1, IIA.1, III.V.B, V, III.V.C)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources

/Cost

Assessment

Results /

Outcomes

Use of Results

The Business

Administratio

n degree

program is

designed to

introduce

students to the

various

aspects of the

free enterprise

systems.

Students will

be provided

with the

fundamental

knowledge of

business

functions,

processes, and

100% of our graduates

will complete a

satisfactory business

plan, during their

program of study, and it

will be deemed

satisfactory by the

Department Head and/or

a faculty member in the

business administration

with maintaining a “C”

or better average in all

business prefixed

courses. To attend

workshops on Effective

teaching/State

Conference for

Networking with other

business instructors.

Students in the

Business Program

must pass ASSEST

Tests and

developmental classes

in order for them to

excel and complete the

Business program.

100% of the students

will have acquired and

articulate, with at least

an average level of

competency, the tools

acquired in the

program in solving

typical business and

accounting problems.

Student performance

in BUS 230 and a

Assessment tools

include but are not

limited to :

1. Writing Test

2. Oral

presentation

3. Discussion

forum

4. Essay

writing

5. Portfolio

6. Internship

completion

7. In class

drills and

test

The assessment

shall be

accomplished by

75% of students in

these courses will

have a grade of

“C” or better

To determine how

the students are

able to apply

business concepts

to:

Writing skills

Communication

Skills

Computer skills

Interpersonal

skills

Time

management

skills

Independence

Information

search skills on

the World Wide

Web

71

an under-

standing of

business

organizations

in today‟s

global

economy.

BUS 137, BUS 225,

ACC 120, ACC 121,

Graduates will be able

to discuss critically the

basic management and

accounting principles.

Graduates will acquire a

working knowledge of

business principles.

Students will formally

or informally be able to

make oral presentations

based on the principles

of management and

accounting.

Students will be

required to make an in-

class presentation of

their reports.

The outcome of the

Articulation is as

follows: Graduates from

this institution will be

accepted into the

NCCU, UNC, ECU and

Chowan University

business programs as

third year students

and/or with 64 credit

semester hours. Also,

our graduates must

maintain a “C” average

or better in their course

work for this agreement

to be fulfilled.

program

completion of a

Business Plan.

Prospective student

will apply knowledge

from BUS 121, MKT

120, BUS 110 to the

development of an

acceptable business

plan. Students

must have passed out

of ENG 113 AND

ENG 114.

Completion of ACA

111 and PSY 118

along with above

average grade in COE

110. Lectures will be

delivered via

traditional, hybrid or

online to meet the

needs.

Articulation

agreement was entered

into between the

College and the

following 4 year

institutions, North

Carolina Central

University, UNC,

ECU, and Chowan

University for students

in the Business

Administration

program.

students passing

with at least a “C”

average in BUS

230-Small Business

Management class,

BUS 110, BUS

137, BUS 147,

BUS 115. Tests,

quizzes, and a

Business Plan

portfolio will also

be used in assessing

the student

performance.

Student

performance will be

assessed via tests,

quizzes, homework

assignments and

problem solving.

These criteria will

be judged favorably

with an outcome of

a grade of “C” or

better.

Research skills

Knowledge of

basic economic

principles and

its implication

on daily lives.

Business

mathematical

concepts skills

72

2009-2010

School of Business

COMPUTER INFORMATIONS TECHNOLOGY

Alfred Evans, Program Head

Purpose/Mission statement that relates to the mission of the institution: The purpose of the Computer Information Systems program is to prepare

graduates for employment with organizations that use computers to process, manage, and communicate information. The flexibility of the program

directly relates to the college‟s mission statement by providing accessible educational opportunities at convenient times. The program also prepares

adults for the workforce through diploma and associate degree offerings. (I.A, II., A.2, II, B.1, III.A, III.B, III.C, B.1, V.C, V-A, V-B, V-C)

Goal Intended Student-Learning

Outcome

Intended Outcome

Criteria for

Success

Assessment Tools Resources/Cos

t

Assessment Results /

Outcomes

Use of

Results

Prepare

students for

quality

education to

ensure the

student will

be able to

meet the

industry

standards for

employment

in their field

of expertise

upon

graduation.

Students will acquire

knowledge of advanced

technical concepts related to

computer hardware, software,

and networks in preparation for

working in diverse

environments.

The student will be prepared

for a variety of job

opportunities.

The student will acquire

creative and critical-thinking

skills needed in diverse

environments in the workplace.

The student will acquire

positive non-technical skills

applicable in the workplace.

90% of students

will receive ratings

of greater than or

equal to 70% on the

Networking

Technology

Performance

Checklist.

80% of returned

surveys will

indicate “Strongly

Agree” or “Agree”

or on all items on

the survey.

Task Check

sheets

Student Focus

Group

(Feedback)

Advisory

Board Surveys

state-of-the-

art

computers

(30) $30-

35,000

[every 3 yrs]

update

Dreamweav

er $2,000

[yearly]

supplies

$1000

The results

indicated 94% of the

students received

ratings of greater than

or equal to 70% on

the Networking

Technology

Performance

Checklist.

The results

indicated that 90% of

the surveys indicated

“Strongly Agree” and

“Agree” on student

satisfaction survey.

73

2009-2010

School of Business

INTERIOR DESIGN

Alice Vaughan, Program Head

Purpose: The Interior Design program will implement the development of technical knowledge, professional practices and aesthetic principles to

prepare students for a variety of job opportunities in both residential and commercial/contract design, set design, showroom design and sales

positions for furniture, textiles, and accessories, and all businesses dealing with interiors. (I.A, II., A.2, II., B.1, III.A, III.B, III.C, V.A, V.C, II., B.1,

III., V.C, II, B.1, V.C, III.C, II, B.1, V.C, V.B, V.C,)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment

Tools

Resources/Cost Assessment

Results /

Outcomes

Use of Results

Prepare the

student to

gain the

necessary

skills to meet

entry level

standards in

the interior

design

profession.

The student will able

to apply creative and

critical-thinking skills

needed in diverse

environments in the

workplace.

The student will

acquire the necessary

preparation for

working in diverse

environments.

The student will be

able to exhibit positive

non-technical skills

applicable in the

workplace.

The student will be

.90% of students will

receive ratings

average or above

average on the

Interior Design

Performance

Checklist.

Design projects

Drafting skills

Textiles

Projects and

Presentations: 90% of

projects will be based

on research from

advisory committee

1. Course and

program

checklist.

2. Projects and

presentations

(electronic &

traditional)

3. reality projects

(when

available)

4. Portfolio and

internship

state-of-the-art

computers (7)

$10-14,000

[every 3 yrs]

update

AutoCAD

$2,000 [yearly]

20/20 software

[initial

purchase/$4,000

]

o $1,000

update[yearly

]

Chairs for

drafting tables

(8) $1600

Equipment to

Requisition was

submitted in April

2010.

AutoCAD was

updated in Fall 09

Requisition was

submitted in April

2010

Due to money

constraints, tables

were not ordered.

{Old drafting

Computers have been

ordered and received;

however, they not

been installed in lab.

4-27-10

Cannot install until

new computers are

installed.

Software was

received; however,

has not been installed

until new computers

are installed.

Due to money

constraints, tables

74

able to establish their

own business upon

completion.

input and internet

research from

professional

organizations.

Completion of real-

life projects will

consist of design

principles, concepts

and history as per

community based.

100% of students will

complete a

Portfolio‟s and

internship.

supplement the

students

drafting

equipment

$1000

tables were

placed in lab to

service the lab.}

Requisition was

submitted for 10

drafting chairs in

Feb 2010

Requisition will

be submitted in

May 2010 for T-

Squares

No high school

students have

entered in the

program.

100 % of students

completed

presentations both

traditional and

electronically.

were not ordered.

Drafting chairs were

ordered and received

to replace outdated

chairs for drafting

tables.

N/A

Department Head has

requested the director

of admissions and

high school liaison to

talk with area high

schools regarding

both certificates.

Requisition will be

submitted when

interest is valid.

Instructor has a

checklist for

presentations, both

traditionally and

electronically.

Instructor will

continue to use a

checklist for each

course.

75

2009-2010

School of Business

MEDICAL OFFICE ADMINISTRATION

Deborah Boone, Program Head

Purpose: The purpose of the Medical Office Administration AAS degree program is to prepare graduates for entry-level office positions in medical

and allied health facilities. (I-A, III-A, II-B, V-C, II-B, V-C, II-B, II-B, V-C, I-A, II-B, II-B, V-C, IV-C, II-B, II-B,)

Goal Intended

Student-Learning

Outcome

Intended

Outcome

Criteria for Success Assessment Tools Resources/C

ost

Assessment

Results

Use of Results

Provide

graduates

with the

technical

and

interperson

al skills

necessary

to be

successful

in Medical

Office

Administra

tion.

Medical Office

Administration

degree graduates

will acquire the

level of skills

necessary to meet

industry standards

and successfully

compete for

employment in the

health care

industry.

The academic advisor and the

Co-op work supervisor will

evaluate the work experience

of each degree graduate at

least twice during the

cooperative work experience.

100% of all

graduates will

receive a rating of

“Very Good” or

“Outstanding” as

prescribed in the

HCC Cooperative

Education

Workbook.

Advisor time

(2 hours

per student,

per

semester),

vehicle and

cost of gas.

100% of students

received at least

very good in the

coop workbook

Faculty will review

what went well in the

coops and emphasize

those techniques in

future classes

Provide graduates

with up-to-date

technology

Using medical office

simulation software, students

will apply skills required to

80% of graduates

will complete

OST-243, Medical

Software as

needed:

$1500

Not met:

Only 56% of

students completed

Change to software

for FALL 2010 that is

compatible with

76

required for the

successful

completion of the

program. Students

will validate their

working

knowledge of the

subject matter and

proficiency in the

use of medical

software.

perform appropriately in a

simulated medical office.

Student will perform

operations for the front office,

schedule/reschedule patient

appointment for several

doctors, provide coding,

insurance claims and billing.

If the correct result is not

acquired, students must search

patient records for errors.

Errors must be located and all

necessary corrections

completed.

Methods:

Projects, Tests, and Quizzes.

Office Simulation,

a capstone course,

with a grade of C

or better.

Projector for

lab: $

900.00

Computer

upgrades

every 4-5

years (for

ability to

handle

software):

$30,000

OST-243 with a

grade of C or better.

Software used in

Spring/Fall was not

fully compatible

with VISTA

operating system.

Several students

discontinued

submitting

assignments and

thus received lower

grade.

Windows XP,

Windows 7 and

VISTA operating

systems.

New adopted

software is used in

an actual medical

offices. This

approach enables

students to learn

office skills and

complete office

simulations

All graduates will

demonstrate

knowledge of

medical

terminology and

how correct usage

is vital in the

medical office.

Students will display their

ability to break down and

define medical terms by their

individual components.

Methods:

Quizzes, Tests, Projects, and

Research Projects.

90% of all

graduates will

complete MED-

122, Medical

Terminology II,

with a grade of C

or better.

Medical

Software as

needed:

$1000.00

Met

90% of students

completed MED-

122 with a grade of

C or better..

Degree graduates

will demonstrate

their knowledge of

medical

terminology with

proficiency in

Students will transcribe

medical dictation from

various dialects using the

appropriate medical report

formats, terminology,

grammar, and punctuation.

90% of degree

graduates will

complete OST-

242, Medical

Transcription II,

with a grade of C

Reference

Journals,

Headphones:

$600.00

Met

90% of degree

students completed

OST-242 with a

grade of C or better.

77

medical

transcription.

They will establish an

individual process for

researching terms they do not

recognize during their

transcription.

Methods:

Evaluate Transcription

Progress, Quizzes,

Proofreading Medical

Reports.

or better.

78

2009-2010

School of Business

NETWORKING TECHNOLOGY

Alfred Evans, Program Head

Purpose/Mission statement that relates to the mission of the institution: The purpose of the Networking Technology program is to prepare

graduates for employment with organizations that use computers to process, manage, and communicate information. The flexibility of the program

directly relates to the college‟s mission statement by providing accessible educational opportunities at convenient times. The program also prepares

adults for the workforce through diploma and associate degree offerings. (I.A, II, A.2, II, B.1, III.A, III.B, III.C, B.1, V.C, V-A, V-B, V-C)

Goal Intended Student-Learning

Outcome

Intended Outcome

Criteria for

Success

Assessment

Tools

Resources/C

ost

Assessment Results /

Outcomes

Use of

Results

Prepare

students for

quality

education to

ensure the

student will

be able to

meet the

industry

standards for

employment

in their field

of expertise

upon

graduation.

Students will acquire knowledge

of advanced technical concepts

related to computer hardware,

software, and networks in

preparation for working in diverse

environments.

The student will be prepared for a

variety of job opportunities

The student will acquire creative,

and critical-thinking skills needed

in diverse environments in the

workplace.

The student will acquire positive

non-technical skills applicable in

the workplace.

90% of students

will receive

ratings of

greater than or

equal to 70% on

the Networking

Technology

Performance

Checklist.

80% of returned

surveys will

indicate

“Strongly

Agree” or

“Agree” or on

all items on the

survey

Task

Check

sheets

Student

Focus

Group

(Feedback)

Advisory

Board

Surveys

state-of-

the-art

computers

(30) $30-

35,000

[every 3

yrs]

update

Technolog

y $2,000

[yearly]

supplies

$1000

Cisco

Academy

Fee $1000

The results indicated

that 94% of the students

received ratings of

greater than or equal to

70% on the Networking

Technology

Performance Checklist.

The results indicated

that 90% of the surveys

indicated “Strongly

Agree” and “Agree” on

student satisfaction

survey

79

2009-2010

School of Business

OFFICE ADMINISTRATION TECHNOLOGY

Monica Simmons, Program Head

Purpose: The purpose of the Office Administration is to prepare individuals for positions in administrative support careers in small, or large

organizations as an administrative assistant, an office manager, supervisor of other administrative assistants. (I-A, IA, IIA, IIB, IIIC, VC)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

Provide

technical

education in

the applied

sciences

leading to an

associate

degree in

applied

science

degree, and

vocational

education in

the trades

leading to a

diploma or

certificate

that meets

the

employment

Students will acquire

proficiency in the use

of integrated software

and oral and written

communications.

Students will be able

to obtain employment

in Roanoke Valley and

surrounding areas.

Students will acquire

knowledge of the

required fundamentals

of an administrative

assistant.

Students will be able

to transfer successfully

90% of students will

pass OST 137 with a

“C” or better

90% of the Office

Administration

students will find

employment

90% of the Office

Administration

Co-op Work

Experience, Job

Fairs, Mock

Interviews, Career

Fairs, Internet

Resources and

Employment

Security

Commission.

(Graduate Surveys)

n/a

In progress- (Final

grades will not be

available until

5/7/2010)

In progress-

(Graduation

survey results was

not available at

this time)

In progress- (Final

grades will not be

available until

Roll Sheet and

Blackboard

80

needs of the

community.

to other colleges (4-

year degree).

students will pass the

required courses with

“C” or better.

Standardized tests

Student‟s portfolio

5/7/10)

To assure

effectiveness

in

instructional

programs and

implement

effective and

efficient use

of

technology

Students will be

competent in the use

of the latest software

and technology.

90% of the students

in OST 284

Emerging

Technologies will

pass with a “C” or

better.

Project Reports Fees and travel

expenses.

$2000.00

Faculty attended

Distance Learning

and North Carolina

Computer

Information

Conference –

March 2010

81

2009-2010

School of Legal and Public Service Technology

BASIC LAW ENFORCEMENT TECHNOLOGY

Wesley P. Terry, Jr., Program Head

Purpose: The purpose and goal(s) of the Basic Law Enforcement Training program continues to be improving the quality of life and the educational

and economic base of the service area by offering an accredited training course which certifies the student for employment as a state certified law

enforcement officer. Successful participation in the program will qualify the student to enter the profession and overall provides the student with a

life-long learning and personal growth opportunity. These stated goals and purpose are in direct support and alignment with the Halifax Community

College Mission Statement. (I, IA, IIB)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

Provide a

strong

technical

training

program

which

enables the

successful

student to

achieve state

certification

and relative

employment

as a law

enforcement

officer.

The cadet will acquire

knowledge of all

thirty-five

instructional topics

within the program as

demonstrated on

individual topic tests

and the comprehensive

state exam qualifying

the student for state

certification.

(Knowledge)

The cadet will be able

to integrate composite

knowledge to

successfully perform

and demonstrate all

85% of Basic Law

Enforcement

Training (BLET)

graduates will

achieve an overall

passing score on the

state BLET exam.

100% of graduates

will complete all 35

topic test with a grade

of 70% or better.

85% of BLET

graduates will

achieve an overall

passing score on the

Weekly assessment

exams will be

administered which

covers all topical

instructions for the

previous period of

instruction.

Overall P/F of

state exam is 92%;

however, students

passing state exam

on 1st. attempt is

67% which must

be increased at a

minimum of 10%.

100% of students

meeting state

requirements to sit

for state exam

have completed all

35 block topic

tests with a score

of at least 70%

Results have been

impetus to raise block

test grades to 75 pass

rate; institute revised

entry level reading

test to 10th

. grade

minimum as entry

criteria; extend

classroom instruction

to prepare for state

exam.

Beginning Fall, 2010,

minimum pass rate

for each of the block

tests will be raised to

75% in order to

enhance overall

82

prescribed practical

program exercises.

(Skill)

The cadet will know

the value the ethics,

code of conduct,

character goals, and

cultural diversity of

the

profession.(Attitude)

The cadet will utilize

ethical guidelines and

prescribed

professional standards

in order to formulate

the proper interactions

relating to the general

public and as well as

other professional

members.(Behavior)

state BLET exam.

85% of BLET

graduates will

achieve an overall

passing score on the

state BLET exam.

85% of BLET

graduates will

achieve an overall

passing score on the

state BLET exam.

90% of criminal

justice employers will

report satisfaction on

HCC employer

satisfaction survey.

Refer to above

assessment results

Refer to above

assessment results

93% of those

agency

administrators

surveyed

responded with

affirmative

administrative

satisfaction with

employees who

were graduates of

BLET program

program quality

Refer to above „use

of results‟.

Refer to above „use

of results‟

Maintain data to

identify positive and

negative aspects of

employment survey

in order to improve

employability of

program graduates

83

2009-2010

School of Legal and Public Service Technology

COSMETOLOGY

Kenneth Harris, Program Head

Purpose: The purpose of the Cosmetology Curriculum is to prepare students for Entry –level employment in the field of Cosmetology and to

successfully pass the State Board Exam by exposing the student to an educational environment that provides basic practical and theoretical

knowledge. (I.A, II.B, I)

Goal Intended

Student-

Learning

Outcome

Intended

Outcome

Criteria for

Success

Assessment

Tools

Resources/Cost Assessment

Results /

Outcomes

Use of Results

To prepare

students to

perform

technical

skills

proficiently

Acquire

fundamental

cosmetology

principles,

concepts, and

procedures

related to skills

required by the

North Carolina

State Board of

Cosmetic Arts.

Establish

repetitive

practical

demonstration in

the cosmetology

80% of students

who graduate will

have an average

of 75 or better.

70% of students

will pass the State

Board Exam the

first time.

100% of the

students that pass

the 1500 hour

theory and

practical exams

with 85% or more

will graduate if

Weekly

practical sheets,

test after each

chapter, word

search puzzles,

chapter

crossword

puzzles,

customer

satisfactory

survey and a

1500 hour

practical &

theory exam,

Portfolio.

Dept/Head attend

Master Educator in

Cosmetology

Course training by

Spring 2011

$1,500.00/a year

Purchase a new

pedicure station

$1,500.00

Replace out of date

equipment on the

clinic floor.

$10,000.00

Update DVD‟s

$1,000.00

Each Instructor will

All of the

graduating students

received a grade of

87 or higher, using

the assessment

tools listed.

All of the students

that have taken the

State Board passed.

A pedicure station

was donated to the

department

Funds are not

available at this

time.

The needed classes

We will attend the Master

educator classes by 2011 to

improve the pass scores, If

funds are available.

We will work on maintaining

the 100% passing rate.

We can use the funds for

other needed equipment

The budget is subject to

change anyday.

We will have a positive

result.

Will receive licensure by the

end of July.

84

industry (finger

wave, permanent

wave, ridge

curl/pin curl

placement and

various chemical

services.)

Implement

communication

skills necessary

for professional

behavior in a

culturally diverse

environment.

all other

requirements are

met,

locate and attend

training necessary

to maintain

licensure (8hrs.per

year) $400.00

Renew of school

licensure. $70.00

have been attend in

order to receive

licensure

There will be

requisition passed

in for the month of

July because of the

fiscal year ending

dates.

85

2009-2010

School of Legal and Public Service Technology

CRIMINAL JUSTICE TECHNOLOGY

Wesley P. Terry, Jr., Program Head

Purpose: The purpose of the criminal justice curriculum, and the Basic Law Enforcement Training (BLET) program, is to improve the quality of life

and the educational and economic base of the college‟s service area by offering an associate and state accredited course which will provide the

student with advanced personal success opportunities which will enhance their overall life-long learning and personal growth experiences. (I., IA)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/

Cost

Assessment Results /

Outcomes

Use of Results

To provide a

high quality,

accessible,

flexible

educational

program

resulting in

the A.A.S.

degree.

The student will

recognize the legal

elements of criminal

law, constitutional

law, and court

procedure and

evidence.

[Knowledge]

The student will

utilize knowledge

gained to design,

outline, define, and

evaluate an effective

public safety

organizational

structure chart.

[Skill]

85% of graduates will

achieve a mean score

average of “C” or

better on the Criminal

Justice Associate

Degree Graduation

Check- list .

85% of graduates

will achieve a mean

score average of “C”

or better on the

Criminal Justice

Associate Degree

Graduation Checklist

.

85% of graduates

Exit Interview

Capstone courses

(CJC 111, 141,

212, 121)

CJD Checklist

100% of graduates will

complete the following

courses with a grade of

C or better:

CJC 111 – Introduction

to Criminal Justice

CJC 141 – Corrections

CJC 121 – Law

Enforcement

Operations

CJC 212 – Ethics &

Community Relations

Perform specialized

technical skills related

to the programs

May,

2010,Curriculum

graduates have all

met this objective &

criteria

Curriculum students

continue to

86

Students will

value the

diverse,

complex,

social

structures,

and heritages

of a multi-

cultured

service

society.

[ Attitude]

The student

will use the

prescribed

professional

standards of

conduct and

ethics to

make legal

and informed

decisions

when relating

to various

members of

the service

community.

[Behavior]

will achieve a

mean score

average of “C” or

better on the

Criminal Justice

Associate Degree

Graduation

Checklist .

85% of graduates

will achieve a

mean score

average of “C” or

better on the

Criminal Justice

Associate Degree

Graduation

Checklist .

successfully complete

the practical labs

associated with

specific CJ courses as

related to this

objective & criteria.

87

2009-2010

School of Legal and Public Service Technology

EARLY CHILDHOOD

B.T. Brown, Program Head

Purpose: The mission of the Early Childhood Education program is to provide a highly qualified workforce for early childhood facilities in the

Roanoke Valley. (IIB, I)

Goal Intended Student

Learning Outcome

Intended Outcome

Criteria For

Success

Assessment

Tools

Resources

/Cost

Assessment

Results /

Outcomes

Use of Results

Graduates

will be

competent in

their major

field of

study.

The student will

acquire knowledge of

typical and atypical

child growth and

development and

effective assessment

strategies.

(knowledge)

The student will use

knowledge gained to

design, implement

and assess

environments that are

welcoming, healthy,

respectful, accepting,

and supportive of all

children and their

families. (skill)

Students will gain

90% of graduates will

achieve a mean score

of average or better

(C or better) on the

Early Education

Associate Degree

Graduate Checklist.

(Including, interview,

capstone courses &

portfolio)

90% of graduates will

achieve a mean score

of average or better

(C or better) on the

Early Education

Associate Degree

Graduate Checklist.

(Including, interview,

capstone courses &

portfolio)

Graduate

Exit

Interview

(Questions

on file)

including

checklist

Capstone

course final

grades (EDU

119, 131,

144, 145,

146, 151,

153, 221,

271)

Portfolio

Teacher

salaries

Co-op

placement

in HCC

Childcare

Center for

COE 111

and

outside

90 % achieved a

mean score of

average or better.

General observations

With the new Approved

Program of Study we will

need to update capstone

courses, core competencies

and course alignment with

program outcomes.

Develop a rubric to more

objectively assess answers

to oral questions.

Implement the use of

electronic portfolios. Many

of the activities we have

been using are ones that our

students want to keep for

their professional use. If we

require electronic

submission than we can

have a copy as can they.

Develop a rubric to more

clearly outline requirements

88

knowledge necessary

to value the diverse

cultures, practices

and complex family

characteristics/structu

res of children in

their care and build

supportive respectful

relationships with all

families. (attitude)

The student will use

ethical guidelines and

professional

standards to make

informed decisions

concerning children,

families, colleagues

and their own

professional growth.

(behavior)

90% of graduates will

earn a rating of

satisfactory or better

on co-op work

experience evaluation

B.

90% of graduates will

earn a rating of

satisfactory or better

on co-op work

experience evaluation

B.

Co-operative

Work

Experience

Evaluations

Co-operative

Work

Experience

Evaluations

facilities

for COE

121/pt

instructor

to

maintain.

$2,000

materials

and

supplies

and then assess

achievement.

Require freshman early ed

students to attend an

orientation at which we

outline all requirements of

course competencies,

portfolio, practicums and

graduate exit interview.

More specific observations:

Personal Philosophies of

Early Education for the

most part too broad, and not

specific. Though all cover

the individual needs of

children many do not

mention the importance of

families, colleagues and

communities. Also poorly

structured with too many

grammar spelling errors.

Action to be taken-Create

rubric

Action to be taken-

implement freshmen

orientation at which this is

thoroughly covered

Partner with English class to

assist in developing and

technical writing of

philosophy.

In oral questions the

students gave generic

answers and though seemed

to know the answers could

not articulate answers well.

89

Action to be taken-

Freshman orientation at

which students are given

packet with questions,

competencies and portfolio

requirements

Action to be taken-In

classes post competencies

within the physical

environment and remind

students of them routinely.

Action to be taken-create a

rubric that involves

articulation of ideas.

Update activities in

capstone courses for

portfolio activities to be

more meaningful to

students.

The goal of

the Early

Childhood

Education

program is to

provide the

students with

the necessary

skills and

knowledge to

successfully

enter the

workforce

and or

transfer to

four year

institutions.

Students will

satisfactorily perform

specialized skills

necessary for success

in a variety of

settings

80% of students will

achieve average or

above ratings on

mock interview

rubrics

Ninety percent of

employers will report

satisfaction or above

on employer

satisfaction report.

Ninety percent of

student will report

satisfaction or above

on graduate

completion survey.

Mock

employment

interviews

Employer

satisfaction

survey

Graduate

completion

survey

$300 field

trips to

visit a

variety of

quality

child care

settings

91% of Early

Childhood students

enrolled in COE

110 completed

mock interview

with RV Chamber

of Commerce and

received above

average ratings on

feedback sheet

100% of employers

reported very

satisfied w/ 2009

graduates

Information not

complete.

Scheduled date this year

was right after break and

registration. Choose date

more carefully. Have a

scheduled make-up date.

Continue to get feedback

from employers through

personal contact and

advisory committee

90

2009-2010

School of Legal and Public Service Technology

GREENHOUSE and GROUNDS MAINTENANCE

Peggy Lynn, Program Head

Purpose: The purpose of the program is to provide individuals from special populations with experience in general horticultural principles and

applications and to provide employable graduates with qualifications for entry-level positions in the horticulture industry. This training provides a

setting that is conducive to students‟ vocational and personal growth. (I.A, I.A, IA, VC, I.A, IA)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources

/Cost

Assessment Results

/

Outcomes

Use of

Results

To prepare

students for

entry level

positions in the

field of

horticulture.

The student will acquire

practice proper plant

propagation,

inside and outside plant

watering,

use of industry related

hand tools,

pruning woody plants in

the landscape,

fundamentals of field

container stock

production, and

maintenance techniques

for seasonal plantings.

80% of students graduating will

achieve average or above on all

items on the identified technical-

skills component of the Graduate

Performance Checklist.

Graduate

Performance

Checklist

(propagation,

watering, pruning,

etc.)

$

30,000.00

80% of students

graduating have

achieved average

and above on all

items on the

identified technical-

skills component of

the Graduate

Performance

Checklist

Student will gain non-

technical skills

appropriate for the

workplace

80% of graduates will score

average or above on all items on

the behavioral component of the

Graduate Performance Checklist

(attendance, positive attitude and

teamwork)

Graduate

Performance

Checklist

Roll Sheets

80% of graduates

have scored average

and above on all

items on the

behavioral

component of the

91

Graduate

Performance

Checklist and have

acquired non-

technical skills

appropriate for the

workplace

(attendance, positive

attitude and

teamwork)

92

2009-2010

School of Legal and Public Service Technology

HUMAN SERVICES TECHNOLOGY

B.T. Brown for Paige Cutchin, Program Head

Purpose/Mission statement: The mission of the Human Services Technology Program is to meet the educational needs of students preparing

for careers in a variety of human service settings and to contribute to the social, cultural, economic, and political well-being of the

community.

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment Results Use of Results

To prepare

graduates for

a career in

the human

services

profession.

1. Students will

gain

experience

through 320

hours of

organized,

supervised and

quality

internship.

2. Graduates will

obtain

employment or

transfer to a

four year

institution in

order to

1. 80 % of

graduates

will receive

ratings of

satisfactory or

above on

supervisor‟s

final co-op

evaluation.

2. 75% of

known

graduates will

be employed,

in military

service, or

continuing

Co-op work book

“Supervisor Final

Evaluation”

Graduate Follow-up

survey

Hire pt co-op

instructor

$300 field trips

to a variety of

human service

settings and 4

year institutions

>80% of graduates

received satisfactory

and above ratings on

supervisor‟s final

evaluation.

Information not

complete

93

continue their

education in

the human

services field .

their

education

within 6

months of

graduation.

Graduates

will

demonstrate

competency

in their major

field of

study.

1. The student

will possess

knowledge of

human services

theoretical

models,

professional

ethics, client

populations,

history, and

future trends

and

multiculturalis

m.

2. The student

will be able to

apply

knowledge to

the needs

assessment,

prevention,

intervention

80 % of graduates

will receive C or

above on Community

Resources/ Guest

speaker journal

80% of graduates will

receive acceptable

ratings on the

knowledge

component of the

graduate checklist.

80% of graduates will

receive C or better on

grading rubric for

Clinical Interviewing

and Counseling Role

Plays

80% will receive C or

higher on final Co-op

Experiential paper.

Grading rubrics for

Community

Resources and

Guest Speaker

Journal

assignments.

Graduate checklist

completed prior to

graduation

Grading rubrics for

Clinical Interviews

and Counseling

Role Plays

Grading rubrics for

COE 121 paper

$2,000 for

supplies

No information.

Department head has

not completed rubric

since she has been

on medical leave.

Met. 80% of

graduates received

acceptable ratings on

the knowledge

component of the

checklist.

No information.

Department head has

not completed rubric

since she has been

on medical leave.

100% received C or

Better on final

papers.

No information

New department

head hired as of

August.

Developing these

rubrics will be

placed top on her

priority list.

New department

head hired as of

August.

Developing these

rubrics will be

placed top on her

priority list.

New department

94

and evaluation

process, using

acquired skills

involved in

creating a

helping

relationship.

3. The student

will gain the

knowledge

necessary to be

introspective,

internalize

human services

values and

ethics, and to

work

cooperatively

with others.

80% will receive

acceptable ratings on

the skills component

of the graduate

checklist

80% of graduates will

receive C or higher

on “The Art and

Science of Helping”

paper project.

80% of graduates will

receive a C or better

on Multicultural/Self

Awareness Diversity

Journal.

80% of graduates will

receive acceptable

ratings on the

attitudes component

of the graduate

checklist

Ninety percent of

employers will report

satisfaction with

graduates on

Employer

Satisfaction survey.

Graduate Checklist

on file in dept.

head‟s office.

Rubrics for scoring

“The Art and

Science of

Helping”

Rubric for scoring

journal

Graduate Checklist

Employer

Satisfaction survey

Department head has

not completed rubric

since she has been

on medical leave.

No information.

Department head has

not completed rubric

since she has been

on medical leave.

No information.

Department head has

not completed rubric

since she has been

on medical leave.

80% of students

received acceptable

ratings on the

attitudes component

of the graduate

checklist

100% of employers

reported very

satisfied with

student performance

on Employer

satisfaction survey.

head hired as of

August.

Developing these

rubrics will be

placed top on her

priority list.

New department

head hired as of

August.

Developing these

rubrics will be

placed top on her

priority list.

New department

head hired as of

August.

Developing these

rubrics will be

placed top on her

priority list.

Continue to

receive feedback

from advisory

committee made

up of employers

95

2009-2010

School of Legal and Public Service Technology

PARALEGAL TECHNOLOGY

Precious Vines, Program Head

Purpose: The purpose of the Paralegal Technology AAS Degree Program is to prepare graduates to work under the supervision of attorneys by

performing legal tasks in assisting with legal work. (I.A, I)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success

Assessment Tools

Resources/Cost

Assessment

Results /

Outcomes

Use of Results

The goal of

the Paralegal

Technology

Department

is to provide

students with

the training

and skills

necessary to

become

competent,

and

proficient

paralegal

professionals

.

Graduates from the

paralegal

technology

program will

complete 160 hours

of work co-op, and

graduate with an

above average

score in all

curriculum courses.

Graduates will sit

and pass for the

Certified Legal

Assistant Exam.

The students will

equate favorably with

students in comparable

paralegal programs by

Graduates will

receive ratings of

good, satisfactory,

or better on 90%

of items on

supervisor‟s

evaluation in final

work co-op

evaluation.

100% of graduates

will sit and pass

for the Certified

Legal Assistant

Exam.

Graduates from

the paralegal

technology

program will score

Final grade in Co-

op Workbook

Exit Interview

Assessment

Final scores on

Certified Legal

Assistant Exam

GPA

Resources:

Westlaw, NC

Report, NC

Digest, NC

Index, NC

Statutes,

curriculum

textbooks and

supplements

Costs:

$54, 640.91-

includes

salaries,

instructional

supplies, office

supplies,

printing and

binding,

All graduates

received ratings of

very good or

better, on 100% of

items on the

supervisor‟s

evaluation in the

final co-op

evaluation.

This assessment is

currently in

progress.

The program will use

the results of this

assessment to analyze

and assess ways to

improve the work co-

op evaluation for

future co-op

placements.

The program will use

the results of this

assessment to analyze

and critique methods

used to increase

Certified Legal

Assistant Exam

passage rates for

graduates.

The program will use

96

applicable passage

scores on the

Certified Legal

Assistant Exam, as set

by the NC State Bar.

The students will

be able to gain

employment in the

legal field within

18 months of

graduation.

The students will

acquire an

effectual

knowledge and

mastery of drafting

legal documents,

pleadings, and all

relevant

communication in

the legal system.

The student will

have essential

methods needed for

providing proper

80% or better in

all course

curriculum.

80% or more

graduates from the

paralegal

technology

program will score

applicable passage

rates on the NC

Certified Legal

Assistant Exam.

80% or more of

graduates will

score above

average or better

on mock Certified

Legal Assistant

Exams presented

in CLA Review

Seminar.

80% or more of

graduates will gain

employment in the

legal field within 18

months of graduation.

B. In the final

semester, 100% of

students will be

able to be able to

describe the steps

necessary to

interview clients,

Final scores on

Certified Legal

Assistant Exam

Final grade in CLA

Review Seminar

Final scores on

mock CLA Exams

Class evaluations

Graduate Survey

Quizzes and class

exams Class

Evaluations

Final Portfolio

Graduates from the

paralegal

technology

program scored

80% or better in all

course curriculum.

This assessment is

currently in

progress.

This assessment is

currently in

progress.

This assessment is

currently in

progress.

100% of students

were able to

describe the steps

necessary to

interview clients,

witnesses, viable

individuals, and

prepare accurate

documents and

pleadings in the

legal process.

Graduates from the

paralegal

technology

program achieve a

score of 80% or

better final exams

the results of this

assessment to analyze

and critique methods

used to improve

course performance

for all students

enrolled in the

paralegal technology

program.

The program will use

the results of this

assessment to analyze

and critique methods

used to increase

Certified Legal

Assistant Exam

passage rates for

graduates.

The program will use

the results of this

assessment to analyze

and critique methods

used to increase

Certified Legal

Assistant Exam

passage rates for

graduates.

The program will use

the results of this

assessment to analyze

and critique methods

to increase post

graduate

employment.

97

investigation and

case preparation on

a continual and

sustaining basis,

displaying effective

case development

skills.

witnesses, viable

individuals, and

prepare accurate

documents and

pleadings in the

legal process.

Graduates from the

paralegal technology

program will achieve

a score of 80% or

better final exams in

each curriculum

course involving

legal document

drafting and

communication

competencies.

B. In the final

semester, 100% of

students will be

able to be able to

organize and

synthesize

investigative

techniques with

100% proficiency

in final grading

rubrics in core

course curriculum.

Graduates from

the paralegal

technology

program will

achieve a score of

Quizzes and class

exams Class

Evaluations

Final Portfolio

in each curriculum

course involving

legal document

drafting and

communication

competencies

In the final

semester, 100% of

students are able to

organize and

synthesize

investigative

techniques with

80% proficiency in

final grading

rubrics in core

course curriculum.

Graduates from the

paralegal

technology

program achieved

a score of 80% or

better in each

curriculum course

that focuses on

investigative

techniques and

case development

skill competency.

Graduates from the

paralegal

technology

The program will use

the results of this

assessment to analyze

and critique methods

to improve

competencies needed

for paralegals in the

legal work force.

The program will use

the results of this

assessment to analyze

and critique methods

to improve

communication

competencies needed

for paralegals in the

legal workforce.

As the results

indicate, the paralegal

technology program

will continue to

develop additional

methods necessary to

improve course

competencies in

investigative

techniques, to be used

by future paralegals

in the legal

workforce.

The program will use

the results of this

assessment to analyze

98

80% or better in

each curriculum

course that focuses

on investigative

techniques and

case development

skill competency.

Graduates from

the paralegal

technology

program will score

80% or better in

proficiency in the

use of legal

research

technology

competency.

program scored

80% or better in

proficiency in the

use of and legal

research

technology

competency.

and critique methods

to improve

investigative

techniques, and case

development skill

competencies needed

for paralegals in the

legal workforce.

The program will use

the results of this

assessment to analyze

and critique methods

to improve legal

research techniques

needed for paralegals

in the legal

workforce.

99

2009-2010

School of Vocational and Industrial Technology

On Campus Programs

AUTOMOTIVE SYSTEMS TECHNOLOGY

Hunter Taylor, Program Head

Purpose: The Automotive Systems Technology curriculum prepares individuals for employment as entry-level automotive service technicians. It

provides an introduction to automotive careers and increases student awareness of the challenges associated with this fast and ever-changing field.

(I.A, II.A.1, II.A.2, II.A.3, II.A.4, II.B.1)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

To prepare

students for

entry-level

employment

in the

automotive

repair

industry.

The student will

acquire the

knowledge of the

fundamentals of

automotive

technology and

maintain a safe

work environment

Task Check sheets:

Graduates cumulative

average task check

sheet score will be 75%

or higher.

Student Focus Group:

Results from student

focus group will be

used to improve

program.

Pre-test/Post-test: The

average grades on

graduates post-test will

be 60% higher than the

average pre-test grades.

1. Task Check

sheets

2. Student Focus

Group

3. Pre-test/Post-

test

4. Advisory

Board Surveys

1. Supplies - $5,

000

2. Service

Information:

$1375

3. Office Supplies:

$800

4. Update Scan

Tools: $2500

5. Overhead Door:

$1500

6. Exhaust

Ventilation:

$3500

7. Brake

washdown tank:

$800

8. (2) 2006 or

1. Goal

Met;

Average

task list

score: 91.51.

2. Student

Focus

Group

results: See

attached

3. Pre-

test/Post

Test: Not

given this

year; will

begin this

process in

1. Implemented a

different process

to Task Sheets

that will

incorporate a

practical final

exam beginning

Summer 2010.

2. See Attached for

focus group.

3. Will give pre-test

Fall 2010.

4. Scheduled

meeting for July

2010.

5. Work to improve

scores in the

upcoming year

100

Advisory Board

Surveys: 80% of

returned surveys will

indicate “Strongly

Agree” or “Agree” or

on all items.

Soft Skills Checklist:

Graduates will have an

average score of 70%

or higher on the Soft

Skills Checklist.

newer vehicle:

$25,000

9. 3 Printers:

$2400

10. 6 new student

computers:

$6,000

11. 2 instructor

computers:

$2,000

August

2010.

4. Advisor

y Board

Surveys:

Not held

during the

2009-2010

year. Will

be held in

July, 2010.

5. Goal

Met:

Average

score on

Soft Skills

checklist:

76.64%.

The student will

acquire the

knowledge to

diagnose,

disassemble, and

repair various

automotive

systems and

subsystems.

1. Task Check

sheets

2. Student Focus

Group

3. Advisory

Board Surveys

Graduates will

gain positive non-

technical skills

applicable in the

workplace.

1. Soft Skills

Checklist

101

2009-2010

School of Vocational and Industrial Technology

On Campus Programs

INDUSTRIAL SYSTEMS TECHNOLOGY

Jason Bone, Program Head

Purpose: The Industrial Systems Technology curriculum is designed to prepare or upgrade individuals to service, maintain, repair, or install

equipment for a wide range of industries. Instruction includes theory and skill training needed for inspecting, testing, troubleshooting, and

diagnosing industrial equipment and physical facilities. (I.A, II.A.1, II.A.2, II.A.3, II.A.4, II.B.1)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment

Tools

Resources/Cost Assessment

Results

Use of Results

To provide

the students

with the

necessary

skills to

successfully

enter the

workforce

improve their

economic

base and

provide

industries

with a skilled

workforce.

1. The student will

demonstrate

knowledge of the

fundamentals of

industrial systems

technology and

maintaining a safe

work environment.

Performance Check

sheets.

85% of students will

average a score of 4 or

better on the basic

skills and basic

knowledge check

sheets.

Pre-test/Post-test:

The average grades on

graduates post-test will

be 60% higher than the

average pre-test grades.

Soft Skills check sheet 85% of students will

Performance

check sheets.

Tests (pre and

post)

Soft Skills check

sheet

1. Instructional

supplies - $3000

2. (2 qty) 4-20mA

differential

pressure

transmitters -

$1200 each

3. New lathe for

machine shop -

$20,000

4.RTD/Thermocouple

transmitter - $200 each

5. Repairs to existing

Lab-Volt electrical

trainers - $2000

6. repairs in machine

shop - $6000

90% of the

students met the

Basic Knowledge

criteria.

90% of the

students met the

Basic Skills

criteria.

90% of the

students met the

Workplace Skills

(Soft Skills)

criteria.

When Pre and Post

testing were done,

100% of the

Purchase PLC

software to be

installed in ERC so

students can use

software outside of

class.

Purchase Animation

Studio software to

allow students to

perform hydraulics

and motor control

labs in the computer

lab.

2. The student will apply

knowledge to

diagnose, disassemble,

and repair various

electrical and

mechanical systems.

3. Graduates will

demonstrate positive non-

technical skills applicable

in the workplace.

102

average a score of 4 or

better.

students met the

criteria.

103

103

2009-2010

School of Vocational and Industrial Technology

On Campus Programs

WELDING TECHNOLOGY

Jason Shotwell, Program Head

Purpose/Mission statement that relates to the mission of the institution: The mission of the Welding Technology program at Halifax Community

College is to provide students with a sound understanding of the science, technology, and applications essential for successful employment in the

welding and metal industry. (I.A, I.A, II.A.3,I.B.1, II.B.1)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results

Use of Results

To prepare

students for

entry level

employment as

a welder or

metal working

employee.

1. The students

will know the

fundamentals of

welding

technology and

maintain a safe

work

environment.

Lab Checklist:

Graduates cumulative

average lab checklist

score will be 75% or

higher.

Student Focus Group:

Students will give input

on program strengths

and weaknesses to

improve program.

Pre-test/Post-test:

The average grades on

graduates post-test will

be 60% higher than the

average pre-test grades.

1. Lab

Checklist

2. Student

Focus

Group

3. Pre/Post

Test

4. Advisory

Board

Surveys

Steel

$3,000

Consumables

$7,000

Supplies/Parts

$2500

Hand/Power

Tools

$1,500

Cylinder

Exchange

$1,000

Cylinder Leasing

$3,500

Update Videos

$8,000

Equipment Repair

$2500

Equipment

Lab Checklist:

81% was

achieved.

Student Focus

Group: Was

completed on

April 9th

.

Lab

Checklist: Lab

assignments

will be

modified to

help control

progress of

students for

Fall 2010.

Student Focus

Group:

See Attached

for focus

group.

104

104

2. The student be

able will apply

knowledge to

prep, assemble,

and weld a

variety of

welding

applications and

to perform

repairs.

Certification: 80% of

certificate and diploma

graduates will pass a

vertical SMAW

certification.

Advisory Board

Surveys: 80% of

returned surveys will

indicate “Strongly

Agree” or “Agree” or

on all items.

Soft Skills Checkllist:

Graduates will have an

average score of 70%

or higher on the Soft

Skills Checklist.

4. Lab

Checklist

5. Student

Focus

Group

6. Certification

Exam

7. Advisory

Board

Surveys

$7,000

Ventilation Hook

Up

$1,500

Office Supplies

$300

Scotchman

Ironworker

$21,000

Pretest and

Posttest: Not

given this year;

will begin this

process in

August 2010.

Certifications:

82% of

graduates

obtained

shielded metal

arc welding

certification

Advisory Board

Surveys:

Advisory Board

Surveys: Not

held during the

2009-2010 year.

Will be held in

July, 2010.

Pretest and

Posttest: Will

give pre-test

Fall 2010.

Certifications

: Time

allowance in

relation to

other

classroom task

will be

critiqued for

added

certification

time.

Advisory

Board

Surveys:

Scheduled

meeting for

July 2010.

3. Graduates will

demonstrate

positive non-

technical skills

applicable in the

workplace.

2. Soft Skills

Checklist Soft Skills

Checklist:

81% of

graduates made

and average

score of 70% or

higher.

Soft Skills

Checklist: Continue to

improve score.

105

105

2009-2010

School of Vocational and Industrial Technology

Off Campus Programs

AUTOMOTIVE TECHNOLOGY

Phillip Massey, Program Head

Purpose: The Automotive Systems Technology curriculum prepares individuals for employment as entry-level automotive service technicians. It

provides an introduction to automotive careers and increases student awareness of the challenges associated with this fast and ever-changing field.

(I.A)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

To prepare

students for

entry-level

employment

in the

automotive

repair

industry.

The student will

know the

fundamentals of

automotive

technology and

maintain a safe work

environment

Task Checksheets:

Graduates cumulative

average task check

sheet score will be 75%

or higher.

Student Focus Group:

Subjective

Pre-test/Post-test: The

average grades on

graduates post-test will

be 60% higher than the

average pre-test grades.

Advisory Board

Surveys: 80% of

returned surveys will

1. Task Check

sheets

2. Student Focus

Group

3. Pre-test/Post-test

4. Advisory Board

Surveys

Supplies $1300

Service

Information:

$1375

Office Supplies:

$300

Hand Tools

$4500

Exhaust

Ventilation pipe:

$500

Printer: $400

New student

computers:

$1500

Instructor

computer: $1500

Multi meters for

Students

received

73% on Task

assignments.

Focus group for

next semester

will be created if

program is

continued.

Continue to improve

Task challenges for

students. Move to put

task on computer

base and printable

program.

The student will be

able to apply

knowledge to

diagnose,

disassemble, and

repair various

automotive systems

and subsystems.

1. Task Check

sheets

2. Student Focus

Group

3. Advisory Board

Surveys

Post test has not

been

administered as

of this date.

Test will be

(06-21-10)

95% on

Incomplete…….

Begin to have more

representatives at the

advisory meetings.

106

106

indicate “Strongly

Agree” or “Agree” or

on all items.

Soft Skills Checklist:

Graduates will have an

average score of 70%

or higher on the Soft

Skills Checklist.

students (15)

$1500

Internet $700

Advisory

surveys.

Graduates will

demonstrate positive

non-technical skills

applicable in the

workplace.

Soft Skills

Checklist

Students

received 74.5%

on soft skills.

Continue to evaluate

students on soft skills

and continue to

improve outcome.

107

107

2009-2010

School of Vocational and Industrial Technology

Off Campus Programs

ELECTRICAL and ELECTRONICS TECHNOLOGY

George Shell, Program Head

Purpose: Prepare Student for entry level electrical jobs (residential) (I.A, II.A.1, II.A.2, II.A.3, II.B.1)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment

Tools

Resources/

Cost

Assessment

Results /

Outcomes

Use of Results

The goal of the

program is to

prepare graduates to

layout and install a

working electrical

system according to

the national electric

code through related

lab projects.

Prepare Student for

entry level electrical

jobs

(residential)

Graduates will acquire

the ability to layout

and install a working

electrical system

according to the

national electric code

through related lab

projects

100% of graduates will

receive ratings of

“Excellent”, “Above

Average”, or

“Average” on each

item on the Electrical /

Electronics Certificate

Graduate Performance

Checklist

.

Written Test

Lab Work

(hands

on)(check list)

Exam

Instruction

al

Supplies -

$2000

(wire,

boxes,

receptacles,

switches,

breakers,

etc.)

Student &

Office

Supplies

$500

Equipment

$500

Students average

for tasks where

78.25%

Pre-test/post-test:

Incomplete: post

test has not been

administrated as of

this date.

Soft skill averages

where 83%.

Continue with

instructing

students in same

manner.

108

108

Graduates will

acquire positive non-

technical skills

applicable in the

work place. These

include

:

Maintaining regular

attendance

Assuming

responsibility for

actions and decisions

Following rules,

regulations policies

as established

Demonstrate the

ability to work

independently and

can implement the

responsibilities of

their assignment

Be able to work

with others

Students by attending

class regularly and

applying themselves

by demonstrating

willingness to

learn(indirect)

Demonstrating

willingness to learn

Managing time

wisely

Displaying initiative

Displaying

assertiveness

Exhibiting pride in

workmanship

Treating follow

students/instructors

with respect

Exhibiting positive

attitude

Complying with

dress code and

appearance standards.

(Attitude/Behavior)

Soft Skills

Check list

109

109

2009-2010

School of Vocational and Industrial Technology

Off Campus Programs

FACILITIES MAINTENANCE WORKER

Kent D. Dickerson, Program Head

Purpose: The purpose of the Facility Maintenance Worker curriculum is to prepare graduates to maintain and repair physical structures and systems

of commercial, residential, and industrial establishments so that they are qualified for employment as apprentice facility maintenance workers. (I.A,

II.A.1, II.A.2, II.A.3, II.B.1)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment Results

/ Outcomes

Use of Results

1.To provide

students

with the

basic skills

and

knowledge

necessary to

apply for

suitable

employment

as a facility

maintenance

worker.

Students will acquire

experience in

maintenance work,

specifically

demonstrating skill in

using the tools of the

Facility Maintenance

Worker course while

performing

maintenance or repair

jobs, through practical

hands-on applications,

such as

“Cold contact”

trouble shooting of

an existing

problem;

75% pass rate on

NEC (National

Electrical Code

License Test)

75% pass rate on

Business

Management Skills

Test

70% passing rate on

all other course tests

National Electric

Code (NEC)

License Packet Test

Business

Management Skills

Test

Team Project

Exercise

Written Test

Instructor generated

tests, both written

and oral covering

the areas taught:

Practical wiring

National

Program

Resources/Cost

Minimum is

5,000.00 yearly

95% and higher

achieved by students

on NEC License

Test Packet

95% and higher

achieved by students

on Business

Management Skills

Test

90% and higher

achieved by students

on all other course

tests

Overall students in

Results will be

reviewed to

determine

improvement

needed in overall

program.

Advisory

Committee will

be advised of

specific needs of

Program that are

essential if

improvement is

to peak.

110

110

Reading work

requests;

Reading

blueprints;

Writing reports of

findings and/or

repairs made along

with

recommendations

for repairs.

Electric Code

Electrical

blueprint

reading

Carpentry

Masonry

Basic heating

Air-

conditioning.

2009 – 2010 Facility

Maintenance Worker

Program were all

high achievers.

The Facility at

Caledonia Campus

is limited in

classroom area and

storage. The FM

students if provided

with the resources

that are needed

could show even

higher remarkable

results.

111

111

2009-2010

School of Vocational and Industrial Technology

Off Campus Programs

FOOD SERVICE TECHNOLOGY

Wylene Faulcon-Goins, Program Head

Purpose: To prepare highly qualified, diverse graduates for the rapid changing and globally competitive market place of food service technology.

(I.A, II.B, V.C)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources

/Cost

Assessment

Results /

Outcomes

Use of Results

To prepare

and graduate

highly

motivated

students for

catering

operations,

contract food

service

operation

and health

care faculties

Upon graduation

students will have

diverse skills in

cooking and baking

for small to large scale

industrial settings

Student will have

knowledge of the

fundamentals of food

service Technology,

including concepts,

skills and techniques‟

for different level of

food production in

institutional

environments.

100 % of graduates

will receive ratings of

Excellent, above

Average, or Average

on the Food Service

Technology Graduate

Performance

Checklists (Breakfast

Lunch , Dinner

Settings, 5 different

baking techniques,

etc.)

15 written exams

with a 80% success

rate

75% proficiency on

all Lab

performances

1,000.00 for

supplies not

provided by

DOC

81.8% meet the

excellent

expectations and

completed all of the

performance check

list requirements

for the food service

technology course

To focus on the weak

points and improve

the delivery of

materials in order to

achieve higher

success rate .

112

112

2009-2010

School of Vocational and Industrial Technology

Off Campus Programs

MASONRY TECHNOLOGY

Timmy W. Crowder, Program Head

Purpose: To prepare highly qualified and skilled masons for employment in the construction industry. (IA, IIB)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

Graduates will

demonstrate

skills in the

following areas

suitable for

employment as a

mason‟s helper

or mason.:

Laying a corner,

Laying a line,

Various

combinations of

laying corners

and lines mixing

mortar using

accurate

measurements.

Students will acquire

knowledge of the

fundamentals of

masonry, including

brick and block types,

blueprint reading,

maintaining a safe work

environment, mortar

mixing and brick and

block cutting techniques

Graduates will be able

to follow county and

state codes and

regulation required to

successfully lay brick ,

correct mortar strength

Task Check sheet:

Graduates

cumulative average

task check sheet

score will be 75% or

higher.

Pre-test/Post-test:

The average grades

on graduates post-

test will be 60%

higher than the

average pre-test

grades.

Task check sheet

Post and pre test, to

determine the

success of the

students.

$4,500.00 to

offset the cost of

material and

equipment not

provided by

DOC

Graduates

completed

with an

overall

average of

100%

Graduates

scored at least

80to 85 on

testing.

Graduates

completed all

required

projests

Continue to instruct

using the same

successful method

as previous terms.

113

113

2009-2010

School of Vocational and Industrial Technology

Off Campus Programs

PLUMBING TECHNOLOGY

Jim Harrell, Program Head

Purpose: The purpose of the Plumbing curriculum is to provide instruction in the basic skills needed to assist with the installation and repair of

plumbing systems in residential and small buildings so that graduates are qualified for employment at parts supply houses, maintenance companies,

and with plumbing contractors to assist with various plumbing applications. (I.A, I.A)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for

Success

Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

The program

prepares an

incarcerated student

population to work

at related

maintenance jobs in

the prison. When

individuals are

released from the

prison system they

are qualified for

employment at

parts supply houses,

maintenance

companies, and

with plumbing

contractors.

Graduates will be able

to demonstrate the

following:

Identify and

properly use hand

and portable electric

tools found in the

plumbing trade.

Identify and use

standard pipes,

fittings, and fixtures

through related lab

projects according

to the NC Plumbing

code.

Eighty percent

of graduates

will receive

ratings of

excellent,

above

average, or

average on

each item on

the Plumbing

(certificate)

Performance

Checklist.

Performance

checklist.

4,500.00 to offset

the cost of

material and

equipment not

provided by

DOC

Eighty percent of graduates received ratings of excellent, above average, or average on each item on the Plumbing (certificate) Performance Checklist

Results will be

reviewed to

determine

improvement

needed in overall

program.

Advisory

Committee will

be advised of

specific needs of

Program that are

essential if

improvement is to

peak.

114

114

2009-2010

School of Vocational and Industrial Technology

Online Program

PULP AND PAPER TECHNOLOGY

Hunter Taylor, School Chair/Department Head

Purpose: The purpose of this curriculum is to prepare individuals for careers in pulp and paper manufacturing and related industries. (I., I., I., I., I.)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment Results

/ Outcomes

Use of Results

Program is in

the

termination

process

during the

2009-10

academic

year.

Program will end

after one course is

taught during the

Fall 2010 semester.

115

115

2009-2010

School of Vocational and Industrial Technology

Off Campus Programs

SMALL ENGINE and EQUIPMENT REPAIR

Robin St. Sing, Program Head

Purpose: The purpose of the Small engine curriculum is to prepare graduates with skills needed for employment in entry-level positions in the small

engine industry. (IA, IA,)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment Results

/ Outcomes

Use of Results

Graduates

will obtain

the skills

necessary to

qualify for a

variety of

jobs in the

mechanics

industry.

Graduates will be able

to diagnose and repair

small engines and

equipment.

To determine the

success, students will

register for the

WebAdvisor

The following task

checklist will be

generated to

measure student

success:

100% of graduates

will receive ratings

of “Excellent”,

“Above Average”,

or “Average” on the

Small Engine

Repairs Graduate

Performance

Checklist.

Supplies: $2500 Graduated 100%

with rating of

Excellent. 100%

completed all lab

project and class

material as well

Will continue

with current

program.

Operation out of

new book with

updated

materials

116

116

2009-2010

School of Nursing and Allied Health

ASSOCIATE DEGREE NURSING (Integrated)

Kelly W. Harvey, Program Head

Purpose: The primary purpose of the Associate Degree Nursing Program is to prepare the graduate to assess, analyze, plan, implement, and

to evaluate nursing care as a registered nurse. (I-A, II-A, II-B, V.C, I-A,I-A,)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for

Success

Assessment

Tools

Resources/Cos

t

Assessment

Results /

Outcomes

Use of Results

To prepare

graduates of

the Associate

Degree

Nursing

curriculum to

enter the

nursing

workforce

with the

knowledge

base and

clinical skills

necessary to

perform at an

entry level.

Graduates have an

understanding of the

classroom,

laboratory, and

clinical skills

necessary to provide

competent care to

clients.

70% of students

entering the

program each

fall will

complete the

program with a

C or better in

each course,

and satisfactory

grades in lab

and clinical.

95% of

graduates will

report

satisfaction with

the knowledge

and skills

attained in the

program.

Retention rates

Exams

Clinical

paperwork

Lab proficiencies

Nash-

Edgecombe-

Wilson-Halifax

(NEWH) Nursing

Consortium

Graduate Survey

NEWH Employer

Survey

Audiovisual

supplies - $350

Computer

Software -

$350

Skills Lab

Supplies -

$2500

Testing

Supplies -

$200

Office

Supplies -

$500

Survey costs

2009 – retained

less than 70% of

students each

semester

(reported on

2009 form)

2010 – 25

students

graduating May

2010; originally

46 students

started in

program Fall

2008 (54%)

2010 – pending;

New concept-based Associate

Degree Nursing Program to be

fully implemented in both levels

beginning Fall 2010; will

continue to monitor retention

rates in new curriculum

Pending; changes in curriculum

based on surveys, board results,

faculty and student input through

NEWH Consortium

117

117

95% of

employers will

report

satisfaction with

the knowledge

and skills of

graduates from

the registered

nursing

program.

per NEWH

Nursing

Consortium

will be

completed

following

graduation

2010 – pending;

will be

completed

following

graduation

To prepare

graduates of

the Associate

Degree

Nursing

curriculum to

pass the

National

Council

Licensure

Exam

Registered

Nurse

(NCLEX-

RN)

examination.

Students have

knowledge and skills

to pass the NCLEX-

RN exam.

Graduates pass the

NCLEX-RN exam

on the first attempt.

100% of

students will

participate in

standardized

assessments

during the RN

program, with

evaluation and

remediation

provided by

nursing faculty.

90% of students

will pass the

NCLEX-RN

exam on the

first attempt.

Assessment

Technologies

Institute (ATI)

assessments

Remediation

Plans

NCLEX-RN pass

rates from North

Carolina Board of

Nursing

(NCBON)

ATI Materials

–

approximately

$15,000,

dependent on

class size

(A portion of

this cost paid

through

student fees

approved by

the Board of

Trustees)

100% of students

in RN program

participated in

ATI

assessments,

evaluations, and

remediation in

2009-2010

school year

2009 – 89.5%

pass rate on

NCLEX-RN

2010 – pending

100% of faculty

participated in

professional

development

opportunities in

2009-2010

Continue assessments with

adjustments made on timing for

new curriculum

Results pending

Continued funding for

professional development and

travel; seek out opportunities in

local area for free or low-cost

Currently 3 faculty members have

MSN, 1 will complete MSN in

May 2010, 2 additional faculty

members in Master‟s programs at

present

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118

2009-2010

School of Nursing and Allied Health

DENTAL HYGIENE

D.J. Markham, Program Head

Purpose: The Halifax Community College Dental Hygiene Program will facilitate the development of professional, ethical, and competent dental

hygienists who are aware of their present and future roles and responsibilities within the profession and the community served, demonstrate the

knowledge and clinical skills necessary to provide comprehensive care to patients, and are committed to lifelong learning and professional

development. (I.A, II.B)

Goal

2009-10

Intended Student -

Learning Outcome

Criteria For Success

Assessment Tools

Resouce

s/Cost

Assessment Results Use of Results

The Goal of the

Dental Hygiene

Program is to

provide students

with the basic

skills and

knowledge in

dental hygiene

sciences and

safety and

general

education

courses to

successfully

enter the related

workforce and

Dental Hygiene

graduates will have

acceptable academic

knowledge in Dental

Hygiene education

and procedures.

Graduates will be

able to communicate

well with instructors

and patients during

clinical experiences.

Dental Hygiene

graduates will be able

to meet competency

in all course

curriculum with a

semester end pass rate

of 77% or above

Graduates will

demonstrate

communication skills

at an 80%

competency level on

Nutritional counseling

and Patient Education

competencies.

Tests

Presentations

Worksheets

Final Exams

Nutritional

counseling grade

sheet

Patient education

competency sheet

Text and

support

technolo

gy

Faculty

Salary

All DH graduates

successfully

completed with a

77% or above

DH graduates

demonstrated

greater than 80%

proficiency on

nutritional

counseling and

patient education

competencies

Continue course

work

Continue

procedures; begin

patient surveys to

evaluate

communication

and education

experiences with

DH students

119

119

provide quality

oral hygiene care

for the public

Graduates will

qualify to sit for the

National Dental

Hygiene Board

Exam.

Graduates will apply

skills in current

dental

instrumentation and

technical equipment

use.

Graduates will

Provide Safe

Environment for

Faculty, Students,

and Patients in the

HCC Dental Hygiene

Clinic

Graduating students

will demonstrate a

77% pass rate on

given “Mock Board

Exams”

85% of the Dental

Hygiene Program

graduates taking the

Dental Hygiene

National Board Exam

will pass the board on

the first attempt.

100% of the graduates

will be able to

provide dental

hygiene treatments

with 77% proficiency

as directed by the

dental hygiene

faculty.

Graduates will use

proper infection

control and

environmental safety

at 100% accuracy

“Mock Board

Exam”

Results of the

Dental Hygiene

National Board

Exam

Students will be

evaluated by

Clinical proficiency

through patient

requirement

fulfillment and

successes

Clinical

Instrumentation

proficiencies

Clinical requirement

pass rate

Patient Survey

Clinical

performance

evaluation form

Instrumentation

performance

$30,000.

Clinic

Supplies

From pt.

funds

Evaluati

on forms

Evaluati

on forms

All 16 2nd

year DH

students scored high

enough to be

permitted to take the

National Board

Exam

2010 graduates have

an 88% pass rate on

the Dental Hygiene

National Board

Exam (14 of 16

passed)

All DH students

passed clinical

proficiency

evaluations

All DH students

used proper

infection control and

safety procedures

Continue with

mock exam

Continue

coursework and

clinical

experiences

Continue clinical

instructions

Continue infection

control and safety

instructions and

evaluation

Continue

instrumentation

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120

Graduates will

qualify to take the

Regional/State

Licensure

Examination

Students will rate the

HCC Dental Hygiene

program above

average on the Dental

Hygiene Program

Graduate Evaluation

Employers of

graduates will report

satisfaction with

technical proficiency

one year after

graduation as

indicated on the

Graduates Employer

Survey

during clinical

procedure

Graduating students

will demonstrate a

77% pass rate on

given Clinical

Instrumentation

85% of the graduates

taking a

Regional/State

Licensure

Examination will pass

on the first attempt

90% of graduates

responding will report

satisfaction with

technical proficiency

a year after

graduation as

indicated on the

Dental Hygiene

Program Graduate

Evaluation.

90% of employers

will report

satisfaction on the

Graduates Employer

Survey

evaluation form

Results of the

Regional Licensure

Examination

Dental Hygiene

Program Graduate

Evaluation

Graduates Employer

Survey

$ 50.

All DH graduates

demonstrated a 77%

or better proficiency

in instrumentation

Virginia Regional

Licensure – 1 of 2

students passed

NC Regional

Licensure - results

pending

Results of 2010

graduate surveys not

yet available

For 2009 DH

graduates,

employers show

greater than 90%

satisfaction with

performance

teaching and

evaluation

Continue

instruction as

previously;

changes possible

depending on

final examination

results

Changes to be

based upon

graduate survey

results

Continue

employer surveys

yearly

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121

2009-2010

School of Nursing and Allied Health

MEDICAL LABORATORY TECHNOLOGY

Lori Howard, Program Head

Purpose/Mission statement that relates to the mission of the institution:

The purpose of the Medical Laboratory Technology Curriculum is to prepare graduates to perform clinical laboratory procedures in chemistry,

hematology, microbiology, and Immunohematology in employment settings that include laboratories in hospitals, medical offices, industry, and

research facilities. (I.A, II.B, V.C)

Goal

2009-2010

Intended

Student-Learning

Outcome

Criteria for Success Assessment Tools Resources/C

ost

Assessment

Results

Use of Results

The goal of the

Medical

Laboratory

Technology

Program is to

provide students

with a sound

grasp of basic

skills and

knowledge in

basic sciences,

medical

laboratory

sciences, and

general

education

courses.

Medical

Laboratory

Technology

graduates will

have acceptable

academic

knowledge in

Medical

Laboratory

education and

procedures.

Graduates will

qualify to sit for

the National

Medical

Laboratory Board

100% of the Medical

laboratory students

will demonstrate

competency in all

course curriculum

with a semester end

pass rate of 78% or

above

85% of the Medical

Laboratory

Technology Program

graduates taking the

Medical Laboratory

Technician National

Board will pass the

Tests

Presentations

Worksheets

Final Exams

Results of the

Medical Technology

Board of Registry

Exam

Text books

Faculty

Salary

300.

100% of all

Medical Laboratory

students completed

the curriculum with

at least a 78%

Students have not

taken the National e

Exam yet.

Curriculum is

educating students

well in Medical

Laboratory

Technology.

Results will be

analyzed when

available.

122

122

of Registry Exam.

board on the first

attempt.

Graduates of the

Medical

Laboratory

Technology

Program will be

able to

demonstrate

technically

proficiency in

medical laboratory

technical skills.

Students will be able

to demonstrate use of

instruments and

current equipment

with 78% or above

accuracy

Evaluate Clinical

proficiency through

clinical facility

checklists

At the close of their

final term, 100% of

the graduates will be

able to practice as a

Medical Laboratory

Technician with 78%

proficiency as

directed by the

Medical Laboratory

faculty.

Clinical

Instrumentation

proficiencies

Clinical requirement

pass rate

Clinical performance

evaluation form

$ 10,000 lab

supplies.

Students

demonstrated the

use of equipment

with 78% or above

accuracy.

100% of students

passed the clinical

rotations

100% of students

passed the clinical

rotations

Graduates of the

program currently

demonstrate technical

proficiency.

Program is preparing

students well.

Program is preparing

students well.

Graduates of the

Medical

Laboratory

Program will be

employed in the

field.

90% of graduates

responding will

report satisfaction

with technical

proficiency a year

after graduation as

Medical Laboratory

Technology Program

Graduate Evaluation

$ 100

Has not been

evaluated, too early

Results will be

evaluated when

available.

123

123

indicated on the

Medical Laboratory

Technology Program

Graduate Program

Evaluation.

90% of the graduates

will report

employment in the

field on the HCC

Graduate Follow-up

Survey administered

one year after

graduation.

Graduates Employer

$ 100.

Has not been

evaluated, too early

Results will be

evaluated when

available.

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2009-2010

School of Nursing and Allied Health

PHLEBOTOMY

Lori M. Howard, Program Head

Purpose/Mission statement that relates to the mission of the institution:

The purpose of Phlebotomy Curriculum is to prepare graduates to perform clinical laboratory procedures in phlebotomy in employment settings that

include laboratories in hospitals, medical offices, industry, and research facilities. (I.A, II.B, V.C)

Goal

2009-2010

Intended Student-

Learning Outcome

Criteria for Success Assessment Tools Resources/

Cost

Assessment

Results

Use of Results

The goal of

the

Phlebotomy

Program is to

provide

students with

a sound

grasp of

basic skills

and

knowledge in

basic

phlebotomy.

Phlebotomy

Technology graduates

will have acceptable

academic knowledge

in Phlebotomy

education and

procedures.

Graduates will qualify

to sit for the National

Medical Laboratory

Board of Registry

Exam.

100% of the Phlebotomy

students will

demonstrate competency

in all course curriculum

with a semester end pass

rate of 78% or above

85% of the Phlebotomy

Technology Program

graduates taking the

Phlebotomy National

Board will pass the

board on the first

attempt.

Tests

Presentations

Worksheets

Final Exams

Results of the

Phlebotomy

Technology Board

of Registry Exam

Text books

Faculty

Salary

300.

100% of all

Phlebotomy

students completed

the curriculum with

at least a 78%

Students have not

taken the National e

Exam yet.

Curriculum is

educating students

well in Phlebotomy.

Results will be

analyzed when

available.

Graduates of the

Phlebotomy

Students will be able to

demonstrate use of

Clinical

Instrumentation

$ 2,000 lab

supplies.

Students

demonstrated the

Graduates of the

program currently

125

125

Technology Program

will be able to

demonstrate

technically proficiency

in Phlebotomy

technical skills.

instruments and current

equipment with 78% or

above accuracy

Evaluate Clinical

proficiency through

clinical facility

checklists and at the

close of their final term,

100% of the graduates

will be able to practice

as a Phlebotomist

Technician with 78%

proficiency as directed

by the Phlebotomy

faculty.

proficiencies

Clinical

requirement pass

rate

Clinical evaluation

for

.

use of equipment

with 78% or above

accuracy.

100% of students

passed the clinical

rotations

100% of students

passed the clinical

rotations

demonstrate technical

proficiency.

Program is preparing

students well.

Program is preparing

students well.

Graduates of the

Phlebotomy Program

will be employed in

the field.

90% of graduates

responding will report

satisfaction with

technical proficiency a

year after graduation as

indicated on

Phlebotomy Program

Graduate Program

Evaluation.

90% of the graduates

will report employment

in the field on the HCC

Graduate Follow-up

Survey administered one

year after graduation.

Phlebotomy

Technology

Program Graduate

Evaluation

Graduates

Employer

$ 100

$ 100.

Has not been

evaluated, too early

Has not been

evaluated, too early

Results will be

evaluated when

available.

Results will be

evaluated when

available.

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126

2009-2010

School of Nursing and Allied Health

PRACTICAL NURSING EDUCATION

Kelly W. Harvey, Program Head

Purpose: The primary purpose of the Practical Nursing Education Program is to prepare the graduate to assess, analyze, plan, implement, and to

evaluate nursing care as a practical nurse. (I-A, II-A, II-B, V-C,I-A, I-A)

Goal Intended Student-

Learning Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Results /

Outcomes

Use of Results

To prepare

graduates of

the Practical

Nursing

Education

curriculum to

enter the

nursing

workforce

with the

knowledge

base and

clinical skills

necessary to

perform at an

entry level.

Graduates will acquire

skills that lead to an

understanding of the

classroom, laboratory,

and clinical skills

necessary to provide

competent care to

clients.

70% of students

entering the program

each fall will

complete the program

with a C or better in

each course, and

satisfactory grades in

lab and clinical.

95% of graduates will

report satisfaction

with the knowledge

and skills attained in

the program.

95% of employers

will report

satisfaction with the

knowledge and skills

Retention rates

Exams

Clinical paperwork

Lab proficiencies

Nash-Edgecombe-

Wilson-Halifax

(NEWH) Nursing

Consortium

Graduate Survey

NEWH Employer

Survey

Audiovisual

supplies - $150

Computer

Software - $150

Skills Lab

Supplies -

$1500

Testing

Supplies - $100

Office Supplies

- $300

Survey costs

per NEWH

2010 – currently

19 students in

graduating class

(pending grades in

final semester of

program);

originally 24

students started in

program Fall 2009

(79% at this

point); one student

entering NUR 103

2010 – pending;

will be completed

following

Greatly increased

retention from 2008-

2009; continue test

remediation, lab

hours, faculty

assignments into

2010-2011

Pending; changes in

curriculum made

based on surveys,

board results, faculty

and student input via

127

127

of graduates from the

registered nursing

program.

Nursing

Consortium

graduation

2010 – pending;

will be completed

following

graduation

NEWH Consortium

Pending

To prepare

graduates of

the Associate

Degree

Nursing

curriculum to

pass the

National

Council

Licensure –

Practical

Nursing

(NCLEX-

PN)

examination.

Students will have

knowledge and skills

to pass the NCLEX-

PN exam.

Graduates pass the

NCLEX-PN exam on

the first attempt.

100% of students will

participate in

standardized

assessments during

the PNE program,

with evaluation and

remediation provided

by nursing faculty.

90% of students will

pass the NCLEX-PN

exam on the first

attempt.

Assessment

Technologies

Institute (ATI)

assessments

Remediation Plans

NCLEX-PN pass

rates from North

Carolina Board of

Nursing (NCBON)

ATI Materials –

approximately

$15,000,

dependent on

class size

(A portion of

this cost paid

through student

fees approved

by the Board of

Trustees)

100% of students

in PN program

participated in ATI

assessments,

evaluations, and

remediation in

2009-2010 school

year

2009 - 100% pass

rate on NCLEX-

PN

2010 - pending

Continue assessments

as done previously

Continue assessments

as done previously

100% of faculty

participated in

professional

development

opportunities in

2009-2010

Continued funding

for professional

development and

travel; seek out

opportunities in local

area for free or low-

cost

Currently 3 faculty

members have MSN,

1 will complete MSN

in May 2010, 2

additional faculty

members in Master‟s

programs at present

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128

2009-2010

LIBRARY

Mary G. Cooper, Director of Learning Resources

Purpose: The purpose of the Learning Resources Center (LRC), as a collective unit that includes the library, two computer labs [the Electronic

Resources Center (ERC) and the Learning Assistance Center (LAC)], and the Distance Learning program, is two-fold. First, it is an academic library

that supports the college curriculum by providing print and non-print materials for students and staff, as well as providing personal support for

individuals and classes in the pursuit of information, recognizing that electronic research is the more popular, but not the only mode of information

exploration. Second, the LRC is a public library that encourages life-long learning for its patrons by providing materials of interest as well as the

skills necessary for locating, evaluating, and applying information in their daily lives. [See also the Halifax Community College Administrative

Regulations & Procedures Manual, Sections 700, 800, and the Halifax Distance Learning Regulations & Procedures Manual.] (I.C, III, IV, I.C, II,

V.C, I.C, III, IV, V.C, V, I.C, II, I.C, II, V, V, I, V)

Goal Intended

Outcome

Criteria for

Success

Assessment Tools Resources/

Cost

Assessment Result /

Outcomes

Use of Results

Provide

materials that

support the

curriculum

and the

interests of

public

patrons

The library

provides access to

an up-to-date

collection of print

and non-print

materials for its

intended patrons.

Guidelines as stated in the Selection Policy [HCC Administrative Rules and Procedures Manual, sections 700 and 800]

SACS standards (Southern Association of Colleges and Schools)

ACRL guidelines (Association of College and

Library catalog and

circulation records

[SIRSI Library

Management System]

Annual Library

Surveys [National

Center for Education

Statistics, and

University of NC

Academic Library

Survey]

HCC student and staff

$17,000.

$ 31,200 was spent for

library materials this

year (books, AV,

periodicals).

NOTE: This amount

includes $15,000 for

periodicals.

The library circulated

5547 items this year.

Continue to purchase

relevant materials

based on circulation

data, patron requests,

and budget.

129

129

Research Libraries) surveys

Provide

equipment

and

technology

appropriate

for usage in

the modern

day.

The library

provides adequate

equipment, both

in quality and

quantity,

sufficient to meet

patron needs.

Guidelines as stated in the Selection Policy [HCC Administrative Rules and Procedures Manual, sections 700 and 800]

SACS standards (Southern Association of Colleges and Schools)

ACRL guidelines (Association of College and Research Libraries)

Library catalog and

circulation records

[SIRSI Library

Management System]

Annual Library

Surveys [National

Center for Education

Statistics, and

University of NC

Academic Library

Survey]

HCC student and staff

surveys

The library purchased

the following items of

equipment this year:

-2 laptops

-2 LCD projectors

-1 Optelic Reader

-as well as various

equipment related

supplies.

The library and

Distance Learning

program spent $8,292

on equipment this year

and $6,911 on related

supplies.

NOTE: Not all

purchases were made

with library funds.

The library circulated

1892 equipment items

this year.

Continue to press for

68 new computers for

the ERC public

computer lab.

Continue to purchase

equipment based on

circulation data and

patron requests,

especially laptops and

projectors.

Provide

electronic

access that

supports the

curriculum

and the

interests of

The library

provides access to

electronic

information via

the Internet and

reliable

information

Guidelines as stated in the Selection Policy [HCC Administrative Rules and Procedures Manual, sections 700 and 800]

Annual Library

Surveys [National

Center for Education

Statistics, and

University of NC

Academic Library

Survey]

$20,000. The Electronic

Resources Center

(ERC-public computer

lab) served 6745 public

patrons and 22,964

students this year.

Continue to monitor

usage of online data

sources.

Encourage instructors

to evaluate database

usage in regard to

130

130

public

patrons.

sources. SACS standards (Southern Association of Colleges and Schools)

ACRL guidelines (Association of College and Research Libraries)

Vendor usage

statistics

[NCLIVE, SIRS,

LION by Proquest,

Westlaw]

Computer lab usage

reports [ERC usage

stats and LAC

Semester Reports]

Distance Learning

records and NCIH

(NC Information

Highway) room usage

records

HCC student and staff

surveys

The Learning

Assistance Center

(LAC-student lab)

served 21,089 students

and staff this year.

Database annual usage

statistics by number of

searches:

SIRS: 16,443

Westlaw: 229

LION: 2,126

NCLive: 4,620

HCC served 12,654

Distance Learning

students (a duplicated

count).

The NCIH room

hosted 21 classes this

year.

$13,474. was spent on

electronic subscriptions

this year.

Distance Learning

spent $12,420 on

licensure.

curriculum needs.

Consider promoting

paralegal program to

more fully utilize the

costly Westlaw

account.

Continue promoting

usage of the state-

sponsored NCLive

website.

Provide

instructional

support for

patrons, both

academic and

public.

The library

provides

instruction that

supports the

faculty, students

and the needs of

Guidelines as stated in the Selection Policy [HCC Administrative Rules and Procedures Manual,

Library administrative

records regarding staff

and student instruction

[ACA classes, staff

presentations, LRC

Blackboard course

The library and ERC

conducted 32

instructional classes.

The LAC lab amassed

443

Review data from

ACA student library

assessments.

Review data from

ENG111 library usage

131

131

the curriculum.

The library

provides

individualized

instruction based

on patron needs

and requests.

The library staff

has sufficient

expertise to

adequately assist

its patrons.

sections 700 and 800]

SACS standards (Southern Association of Colleges and Schools)

ACRL guidelines (Association of College and Research Libraries)

Computer lab usage

reports [ERC usage

stats and LAC

Semester Reports]

Distance Learning

records and NCIH

(NC Information

Highway) room usage

records

HCC student and staff

surveys

GroupWise training

records

Colleague training

records

FTE hours during fall

and spring semesters.

The library and LAC

made staff

presentations during

the Opening of School

activities.

The Director of

Distance Learning conducted 16

presentations and

workshop throughout

the year.

surveys.

Monitor LAC lab

Semester Reports for

usage trends.

Evaluate Distant

Learning program data

for trends.

Continue faculty/staff

presentations.

Provide

adequate and

qualified

staffing to

support the

curriculum

and

individuals in

the pursuit of

learning.

The library

maintains and

expands its

staffing based on

current needs and

projected trends.

Guidelines as stated in the Selection Policy [HCC Administrative Rules and Procedures Manual, sections 700 and 800]

SACS standards (Southern Association of Colleges and Schools)

ACRL guidelines (Association of College and

Annual Library

Surveys [National

Center for Education

Statistics, and

University of NC

Academic Library

Survey]

Computer lab usage

reports [ERC usage

stats and LAC

Semester Reports]

Distance Learning

records and NCIH

room usage records.

The library has an

average weekly gate

count of 4,115.

The library circulated

5,547 items this year.

The ERC lab

(Electronics Resources

Center) served 22,964

students and 6,745

patrons.

The LAC lab (Learning

Assistance Center)

served 21,089 students

Continue to request

that a new assistant

position be created for

the Distance Learning

office.

Continue to consider

expanding the LAC

program by (1)

upgrading the current

part time assistant to

full time, and (2)

consider relocating the

lab to a larger facility.

132

132

Research Libraries)

HCC student and staff

surveys

and staff.

13,739 students

(duplicated count)

were enrolled in the

Distance Learning

program this year.

Consider re-

establishing the

dropped part-time staff

position for the ERC.

Encourage

continued

professional

growth for

staff

members.

The library

provides ample

opportunities for

staff

development.

Guidelines as stated in the Selection Policy [HCC Administrative Rules and Procedures Manual, sections 700 and 800]

SACS standards (Southern Association of Colleges and Schools)

ACRL guidelines (Association of College and Research Libraries)

Personnel records of

staff development

activities

$1500.00 Library travel

expenditures include

the following:

-Library: $50 for

paraprofessional

conference;

-LAC: $279 for one

conference and three

staff;

.-DL:$1019 for three

activities

Distance Learning

staff and LAC lab staff

participated in ample

staff development

activities this year.

All other library staff

members need to be

encouraged to

participate in staff

development

activities.

NOTE: The system

level faculty

conference and the

system level library

conference were not

held this year due to

state-wide cut-backs in

travel expenditures.

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133

Promote the

library and

its programs.

The library

provides friendly,

capable, and

efficient services

for all its patrons.

Guidelines as stated in the Selection Policy [HCC Administrative Rules and Procedures Manual, sections 700 and 800]

SACS standards (Southern Association of Colleges and Schools)

ACRL guidelines (Association of College and Research Libraries)

Library Advisory

Committee meeting

records

HCC student and staff

surveys

Library administrative

records and journal

Distance Learning

Committee records

Collected news

articles

Develop and

expand the

college‟s

Distance

Learning

program

The courses and

programs offered

through the

Distance

Learning program

are adequate and

accessible.

NC Community College System‟s Virtual Learning Community approbation

SACS standards (Southern Association of Colleges and Schools)

ACRL guidelines (Association of College and Research Libraries)

Distance Learning administrative records

Distance Learning Committee records

Blackboard usage records

NCIH room usage records

HCC student and staff surveys

134

134

2009-2010

Library

LEARNING ASSISTANCE CENTER (LAC)

Betty Brown, Coordinator

Purpose: The purpose of the Learning Assistance Center is to provide computer related instructional support for Halifax Community College

students, faculty and staff.

Goal Intended

Outcomes

Criteria for

Success

Assessment

Tools

Res./

Cost

Assessment Result Use of

Results

Provide

requested

instructiona

l support

for

students,

faculty, and

staff

Assist students

one-on-one with

computer related

course work, as

requested

Assist faculty/staff

with job-related

computer needs, as

requested

Schedule/conduct

class workshops,

as requested by

instructors

Schedule/conduct

workshops for

faculty and staff,

as requested

LAC student

usage

LAC

employee

usage

Requested

student

workshops

provided

Requested

class

assistance

provided

Requested

faculty/staff

workshops

provided

LAC End-

of-Semester

Reports

LAC

Student

Survey

(Only

administere

d Fall 2009

semester)

LAC

Faculty/Staf

f Survey

(Only

administere

d Fall 2009

semester)

NONE Fall 2009 - Spring 2010 (duplicated headcount):

TOTAL USAGE = 19,970

# Students served = 18,717

# Employees served = 329

# Assessments = 726

# Projects/Phone assistance = 201

# Requested student workshops = 24

# Requested class assistance = 23

# Requested faculty/staff workshops = 0

Fall 2009 Student Survey Results & Comments:

96% location accessible, 90% environment suitable,

50% size & workspace adequate, 57% # computers

To access

LAC usage to

better serve

the needs of

students,

faculty and

staff

To indicate

the need for a

larger LAC

with more

computers

and more staff

in order to

meet student,

faculty and

staff needs

135

135

Schedule/assist

classes with

computer needs, as

requested by the

instructor

sufficient, 70% could access when needed, 95%

received assistance when needed, 86% LAC played

role in academic success, 94% services offered

sufficient, 99% would recommend LAC to others

71% negative comments which included the

following: LAC too small, too crowded, need more

computers, need more staff, limited seating,

hot/stuffy, closed too much for workshops, need

quieter testing area

38% positive comments which included the

following: good place, good service, excellent

resource, friendly wonderful helpful staff with great

attitudes, would recommend to others

Fall 2009 Faculty/Staff Results & Comments:

95% referred students, 77% personally used, 78%

services sufficient, 49% adequately staffed, 41%

size and computer availability sufficient, 98% would

recommend to students

48 negative comments which included the

following: 51% need larger lab, 32% need more

computers, 24% need more staff

31 Positive comments which included the following;

39% great staff, 10% great resource, 5% great

workshops

________________

See attached LAC IE Plan – Assessment Results,

LAC End-of-Semester Reports for Fall 2009 and

Spring 2010, LAC Student Survey Fall 2009, and

Faculty-Staff Survey Fall 2009

136

136

2009-2010

Distance Learning

Beth Gray-Robertson, Director of Distance Learning

Purpose: The purpose of distance learning activities is to increase the accessibility of courses and programs at Halifax Community College in order

to meet the diverse needs of our community by providing high-quality, accessible, and affordable education and services.

Goal Intended

Outcome

Criteria for

Success

Assessment

Tools

Resources/Cost Assessment

Result /

Outcomes

Use of Results

To provide

course

enrollment

options for

students who

may not be able

to come to

campus

regularly

because of

physical

limitations,

work and family

commitments, or

by preference.

Halifax

Community

College will offer

hybrid, online, and

North Carolina

Information

Highway (NCIH)

courses.

The official class schedule will identify courses by type as hybrid, online, or NCIH.

A copy of

each

semester's

course

schedule and

a count of the

number of

courses by

type.

No direct cost

incurred.

The course

schedules were

retrieved and

courses

identified by

type.

Halifax CC

currently has

adequate server

and Blackboard

resources to

address distance

learning needs.

To provide a

course

management

system (CMS)

presence for

A CMS course will

be created for all

traditional and

Web-assisted

courses listed on

The official class schedule will identify Web-assisted courses. Traditional

A copy of

each

semester's

course

schedule and

No direct cost

incurred.

All curriculum

courses had a

CMS presence

each semester

in the

Halifax CC

currently has

adequate server

and Blackboard

resources to

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137

traditional and

Web-assisted

courses.

To investigate

an alternate

CMS (i.e.,

Moodle) to

Blackboard.

the schedule.

To learn the

Moodle interface

as the system

administrator,

instructor, and

student.

courses will include specific components to meet minimum requirements for CMS use: welcome announcement, syllabus, instructor contact information, and student enrollment completed. The director of distance learning will create training materials and instructions for students, faculty, and staff.

a count of the

number of

courses by

type.

Verification

that traditional

courses have

the minimum

requirements.

Completion

and delivery

of training

materials and

instructions

for students,

faculty, and

staff.

Attend

NC3ADL

conference

March 14-16,

2010 in order

to collect

updates and

information

related to CMS

system office

proposals and

to participate

in Moodle

training

workshops.

Estimated cost:

$600

Attend

regional

Moodle

workshops

offered by

various

community

colleges.

Estimated cost:

$120

Enroll in an online

Moodle training

course. Estimated

cost: None

academic year.

Instructors in

traditional

courses

included

specific

components to

meet minimum

requirements

for CMS use:

welcome

announcement,

syllabus,

instructor

contact

information,

and student

enrollment

completed.

address distance

leaning needs.

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138

2009-2010

INSTITUTIONAL RESEARCH and PLANNING

Dr. Edwin Imasuen – Director of Institutional Research

Purpose: The purpose of the Office of Institutional Effectiveness is to support institutional management and the decision making process by

implementing planning and assessment process to ensure institutional effectiveness. (V.A, V.A, V)

Goal Intended Outcome Criteria for Success Assessment Tools Resources/

Cost

Assessment

Result /

Outcomes

Use of Results

To provide

analysis at

the

institutional

level and

incorporates

assessment

activities

throughout

the

institution‟s

instructional,

research,

planning,

administrativ

e,

educational,

and public

service

functions.

Foster

Students will receive

quality instructional

and program services

as a result of the

implementation of

Institutional

Effectiveness plan

which incorporate

Assessment and

monitoring processes

of all units.

Annual publication of

Institutional

Effectiveness Report.

Published report/data

affirmation that the

institutional statement

and purpose, mission,

vision, and values are

being accomplished

Completion and

implementation of a

yearly cycle of

Institutional

Effectiveness

Planning and

Assessment.

Implementation of

appropriate planning

and assessment

procedures to assure

institutional

effectiveness.

Provision of reporting

schedule to all units

of the Institution with

a follow-up

monitoring process to

ensure the gathering

of data from all units

Portfolio of data/survey

Maintain a monitoring

reporting schedules and

deadlines data base for data

collection.

Verification of data

submission by units.

Verification of performance

indicator/ results through

analysis of collected data.

Verification of evidence of

data in the assessment results

that show success and

improvement accomplished.

A comparative analysis of

Assessment results and

intended outcome across all

units in the institution.

$13, 000.00

Conferences

and

seminars.

Soft wares

A new planning

and assessment

procedures with

Intended Student

learning

Outcome /

Intended

Outcome for

educational

programs,

administrative,

and students

services has been

established and

implemented.

Results/data

have been

published.

Analysis and

monitoring

process and

results are on-

139

139

accreditation/

reaffirmation

activities

Provide data

services to

NCCCS

through assessment

results that show that

the educational,

research, services,

administrative and

intended program

outcomes are being

accomplished.

Use of Assessment

results to improve

programs and services

to the students and the

larger community.

Compliance with

NCCCS on needed

reports and data on a

timely basis.

for the compilation of

reports that will

reflect the activities

of all units of the

institution.

Provision of

assistance/ workshop

as needed to units and

individual.

72% of the needed

data will be collected

in the first cycle (fall)

of each academic

year.

Maintain constant

communication with

all faculty and staff

Monitoring the end of the

planning cycles to determine

accomplished results with

100% of needed data.

Constant communication,

verification, and feedback

with all parties involved in

the process.

Coordination and constant

communication and

verification with other units

involved with data

submission process to

NCCCS.

going.

Reports and data

for accreditation

have been

written and

published.

Continuous

effort to publish

more data is

ongoing.

Accountability to

the NCCCS was

met.

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140

2009-2010

CONTINUING EDUCATION and COMMUNITY SERVICES

Vera J. Palmer, Dean of Continuing and Community Services

Purpose: the Continuing Education and Community Services Division is to provide single courses, each complete in itself, designed for the specific

purpose of training an individual for employment, upgrading the skills of persons presently employed, and retraining others for new employment in

occupational fields for success in the rapidly changing and globally competitive workplace. (I, III.B)

Goal Intended Student -

Learning Outcome

Intended Outcome

Criteria For

Success

Assessment Tools

Resources

/Cost

Assessment Result /

Outcomes

Use of Results

To prepare

students for

employment

in

occupational

fields

Students will receive

necessary and

mandatory training in

their chosen or future

occupational field(s)

Students will

maintain an average

of 80% on all course

material.

The average rating of

students on class

evaluations will be a

2 on a 6-point rubric

with 2 denoting

“satisfied”.

Final Exams

Continuing

Education

Standard Class

Evaluation Form

No extra

expense

incurred

Whether the quantity

of services offered to

our clientele is

remaining stable,

increasing, or

declining

Unduplicated

Headcount Fall 2008

1887

Unduplicated

Headcount Fall 2009

3185

Too early - No results

for Spring 2010

Revise class

offerings

appropriately

based on

assessment results

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141

2009-2010

Continuing and Community Services

BUSINESS and INDUSTRY

Larry Crisafulli, Coordinator

Purpose: The purpose of the business and industry is to provide relevant technical and vocational training. (III.B)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for

Success

Assessment Tools Resources/Cost Assessment

Result /

Outcomes

Use of Results

The goal is to

offer training

programs that

are relevant to

the needs of

business and

industry clients

that are in

compliance with:

Community

College Laws of

North Carolina.

Given a recognized

training need from a

client Halifax

Community College

(HCC) will be able to

offer the customized

training programs that

are listed below to

satisfy their training

need of businesses and

industries.

Productivity

Enhancement

Job Growth

Technology

Enhancement

Lean/Six Sigma

Training

programs

that have been

approved by the

North Carolina

Community

College System

Customized

Training Criteria

for the North

Carolina

Community

College System

Productivity

Enhancement

11,500.00

Job Growth

-0-

Technology

Enhancement

-0-

Lean/Six Sigma

6,496.00

Recipients of the

North Carolina

Community

College System

Customized

Training Program

will receive the

training services

that are current

meant to keep

business and

industries

competitive.

Datatel will

provide the

results for the

training that is a

part of the North

Carolina

Customized

Training

Program. The

information will

assess the

workforce and

economic

training goals of

the North

Carolina

Community

College System.

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142

2009-2010

Continuing and Community Services

CAREER READINESS CERTIFICATION

Larry Crisafulli, Coordinator

Purpose: The Career Readiness Certificate (CRC) program is to provide an assessment-based approach that gives employers and active and

perspective employees a uniform, standard, objective measure of key workplace skills. CRC measure provides the basis for employee training

requirements. (III.B)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/

Cost

Assessment Result

/ Outcomes

Use of Results

To

communicate

and provide the

CRC program

in the Halifax

Community

College (HCC)

service area.

HCC would be able

to offer the North

Carolina Career

Readiness

Certification

(NCCRC) Program

to those in its service

area.

Create and implement

an annual plan to

increase CRC

program and

participation in the

Halifax Community

College service area.

CRC assessments

(500)

CRC job profiles

(2)

NCCRC program

criteria and reports

15,000. 00

5,800.00

500 people receive

a CRC certificate

2 job profiles

completed

Have the employee

skill match the

employer‟s job

requirements.

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143

2009-2010

Continuing and Community Services

CERTIFIED NURSING ASSISTANT PROGRAM (CNA)

Janet Humphries, RN, Coordinator

Purpose: The purpose of the Certified Nursing Assistants Programs is to provide single courses, each complete in itself, designed for the specific

purpose of training an individual for employment in an entry level allied health position, and retraining others for new employment in the allied

health field for success in the rapidly changing and globally competitive workplace. (IA, III, III.B, III, III.D, III.A)

Goal Intended Student -

Learning Outcome

Criteria For

Success

Assessment

Tools

Resources

/Cost

Assessment Result

/ Outcomes

Use of Results

To prepare

students for

careers as

nursing

assistants

and to

provide

students

with the

skills

necessary to

gain

employment

in the

medical

field.

Students will be able to

obtain a job in the

medical field.

They will be better

prepared to meet the

challenges of nursing

school if that is their

goal.

They will have a strong

background in basic

nursing skills as a

foundation on which to

build.

85% of students will

successfully complete

the course.

85% will be able to

achieve a passing

grade on the state

exam.

Course Exam

Students must

maintain a grade

of 78% or higher

each of 4 tests in

order to

participate in the

clinical

experience

Students must complete a skills exam of 7 items including vital signs and hand washing to successfully

$3,000

instructional

supplies per

class

Desire an increase

in the passing ratio

on the NC state

boards.

(1)

Report Date: 1/14

/10 Reporting

Period: 10/1/09 -

12/31/09

11 Tested:

90% Pass Rate

(2)

Report Date: 4/19

/10 Reporting

Period: 1/1/10

– 3/31/10

18 Tested:

To determine the

weak spots and

use that

information to

help instructors

formulate

teaching plans

To improve state

exam passing rate

Refine and

continued use

with future classes

as first year of

implementation

revealed positive

results

144

144

complete the course

94% Pass Rate

Accomplished as

previous

assessment results

were below 70%

Desire increase in

number of students

accepted into

nursing program

4 nursing

assistants accepted

into HCC‟s 09-10

nursing program

(Increase by 2 over

the previous year)

New skills exam

instituted and used

for 09-10 classes

145

145

2009-2010

Continuing and Community Services

COMMUNITY SERVICES

Donna Giles, Coordinator

Purpose: The purpose of Community Service Programs is to provide special interest and enrichment courses that will offer opportunities for life-

long learning in areas of cultural interest, creative arts, personal enrichment, and just for fun in a rapidly changing and globally competitive

environment. (III.C)

Goal Intended Student -

Learning Outcome

Intended Outcome

Criteria For

Success

Assessment

Tools

Resources/

Cost

Assessment Result /

Outcomes

Use of Results

To

contribute to

the quality

of life by

offering

enrichment

and special

interest

courses

Students will continue

to participate in classes

offered for

enlightenment, pleasure

and entertainment.

The average rating of

students on class

evaluations will be a

2 on a 6-point rubric

with 2 denoting

“Satisfied”

Continuing

Education

Standard Class

Evaluation Forms

$1,000 per

year for

instructional

supplies

91% rates classes as

satisfied or very

satisfied for Fall

2009

No results - Semester

Spring 2010 has not

ended

Revise class

offerings based on

evaluation results

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146

2009-2010

Continuing and Community Services

COMPUTER SKILLS

Ellen Grant, Coordinator

Purpose: The purpose of the Computer Programs is to provide single courses, each complete in itself, designed for the specific purpose of upgrading

the computer skills of persons presently employed and retraining others for new employment in occupational fields in which technology and

computers are used in the rapidly changing and globally competitive workplace. (III.A)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Result /

Outcomes

Use of Results

Provide

current

computer

training

Clients will be

proficient using job

specific computer

applications

80% of students will

check goal met on

continuing education

survey

Continuing

Education survey

$0

According to the

Continuing

Education surveys

49% of students

selected “Yes,

Goal Completely

Met” and 51%

chose “Yes, goal

partially met”.

Survey results will

show if computer

courses are meeting

the needs of our

clients, if not courses

that have not met the

needs will be

revamped.

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147

2009-2010

Continuing and Community Services

EMERGENCY MEDICAL SERVICES (EMS)

Kevin D. Kupietz, Coordinator

Purpose: To provide Quality initial and continuing education in the field of Emergency Medical Services. (IIIA)

Goal

Intended Student -

Learning Outcome

Criteria For Success

Assessment

Tools

Cost

Assessment

Result /

Outcomes

Use of Results

Provide

continuing

education

programs to

support the

on-going

training and

retraining

needs of the

area

workforce

within the

context of

Emergency

Medical

Services

(EMS).

Students will have

achieved the cognitive

knowledge,

psychomotor skills

and affective abilities

to perform emergency

medical service

(EMS) operations

within the scope of

North Carolina Office

of Emergency Medical

Office (NCOEMS)

and other certifying

EMS agencies.

Student initial state

exam scores > 70%

for 80% of the first

time test takers.

Students are able to

satisfactorily complete

check off sheets

Classes performed to

accepted standards as

indicated by passing

audits, satisfactory

student evaluations

(80%) and 70% pass

rate on initial classes.

Satisfactory (80%)

Instructors

evaluations/feedback

that they have what

they need for classes

NCOEMS

regional exams

HCC EMS check

off sheets

HCC student

evaluation sheets

HCC Instructor

evaluation sheets

Contract with

part time

instructors

2,500 hrs x avg

$20 = $50,000

Misc.

Consumables

(ie bandages,

needles,

stethoscopes

etc.)

$2,500

Towing for cars

to extricate

10 x $60 =$600

Oxygen bottles

refilled

$18 x12 = $270

Changes in the

EMT Basic

program have

resulted in a

current 100% pass

rate.

EMT I pass rate

(36%) is still

below mandated

level of 80%.

Students are

passing local

exams and skill

check off sheets.

Instructor

evaluations are

showing a

satisfactory

program

Continuing to test

new EMT basic

program.

Adjusting EMT I

program to

continue to reach

an acceptable pass

rate.

Waiting for a

bigger budget to

resupply and

equip program for

student needs and

to stay

competitive with

other delivery

agencies.

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148

Replace 2 of the

four outdated

training

defibrillators

$650

Acquire a

stretcher for

class operations

$5,000

Update laptops

as

recommended

by IT staff. (one

at a time)

$2,200

Acquire a used

ambulance to

improve student

skills

$35,000

Attend annual

NC EMS

conference.

$500

Misc. travel for

meeting and

schools

$200

Supplies were

modestly replaced

due to budget.

Defibrillators were

replaced

Found a donated

stretcher, not safe

for live victims

but works with

mannequins. New

stretcher still

needed.

Laptops not

updated due to

funds

Not funded

Waiting for a

bigger budget to

accommodate

state travel to stay

current on

program trends

and professional

development.

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149

2009-2010

Continuing and Community Services

EMERGENCY MANAGEMENT (EPT)

Kevin D. Kupietz, Coordinator

Purpose: To provide Quality initial and continuing education in the field of Emergency Management. (IIIA)

Goal

Intended Student –

Learning Outcome

Criteria For

Success

Assessment Tools

Cost

Assessment

Result /

Outcomes

Use of Results

Provide

continuing

education

programs to

support the

on-going

training and

retraining

needs of the

area

workforce

within the

field of

Emergency

Managemen

t (EM).

Students will be able to discuss

and perform related emergency

management concepts in

relation to homeland security

(HLS) / Federal Emergency

Management Agency (FEMA)

directives and initiatives.

Student exams

scores 70% or

greater.

Skill check off

sheets satisfactorily

completed as

dictated by

HLS/FEMA.

Classes performed

to accepted

standards as

indicated by

passing audits and

student evaluations

of 80% satisfactory

Instructor‟s

evaluations/

feedback that they

have what they

need for classes

(80%).

HLS/FEMA exams

HLS/FEMA exams

HCC Student

evaluations

HCC Instructor

Evaluations

Contract

with part

time

instructors

240 hrs x

avg $20 =

$4,800

Misc.

Consumabl

es (ie

flipcharts,

maps

etc.)$1000

Students are passing FEMA and HLS exams and skill sheets All Audit results have been positive Instructor feedback forms have been satisfactory

Results for the EPT program have been positive and indicate the program is on the right course

150

150

2009-2010

Continuing and Community Services

FIRE SERVICE (FIP)

Kevin D. Kupietz, Coordinator

Purpose: To provide Quality initial and continuing education to area departments and industry in fire and rescue related topics. (IIIA)

Goal

Intended Student -

Learning Outcome

Criteria For

Success

Assessment

Tools

Cost

Assessment

Result /

Outcomes

Use of Results

Provide

continuing

education

programs to

support the

on-going

training and

retraining

needs of the

area

firefighters.

Students shall possess

the cognitive

knowledge,

psychomotor skills and

affective abilities

needed to perform

firefighting and related

emergency tasks as

advised by certifying

agency such as the

North Carolina Office of

State Fire Marshal

(NCOSFM).

Pass cognitive

exams with a 70%

minimum.

Pass Skill check

off sheets with a

minimum of 70%

Classes performed

to accepted

standards as

indicated by

passing audits,

satisfactory

student evaluations

(80%) and 70%

pass rate on initial

NCOSFM

secured exam

bank

NCOSFM

Skills check off

sheets

HCC Student

evaluation

forms

Contract with part

time instructors

3,000 hrs x avg $20

= $60,000

Provide: fire

extinguisher refills.

60 x $10 = $600

Fuel oil

300 gal x $2.5 =

$750

Propane for live

burns

1500 x $2 = $3,000

Rental of fire trailer

Students are

passing local

exams and skill

check off sheets.

Student and

instructor survey

forms are

satisfactory

Consumable

supplies were

used sparingly

due to budget

constraints

Results for the

FIP program have

been positive and

indicate the

program is on the

right course

Waiting for a

bigger budget to

improve supplies,

equipment and

travel needed for

the benefit of the

program.

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151

classes.

Satisfactory (80%)

Instructors

evaluations/feedba

ck that they have

what they need for

classes

HCC Instructor

evaluation

forms

.

12 x $550= $6,600

Misc. lumber for

burns and props.

$1,000

Misc. Consumables

(ie buckets, lighters

etc.)

$1,500

Replace storage

containers destroyed

in current storage

location.

$500

Update FF video

library (has not been

done in >5yrs)

$7,000

Update laptops as

recommended by IT

staff. (one at a time)

$2,200

Send staff member

to national Fire

Academy

$300

Misc. travel schools

/ meetings

$300

Not funded

Not funded

Not funded

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2009-2010

Continuing and Community Services

HUMAN RESOURCES DEVELOPMENT (HRD)

Tiffany Hale, Coordinator

Purpose: The purpose of the Human Resources Development (HRD) Program is to educate and train individuals for success in the rapidly changing

and globally competitive workplace through employability skills training. (Offer current employment information and refer individuals to

appropriate resources)

Goal Intended Student-

Learning Outcome

Criteria for Success Assessment

Tools

Resources/Cost Assessment Result /

Outcomes

Use of Results

To enhance

employability

skills for

unemployed

and

underemployed

individuals in

order to

promote a

skilled

workforce and

gain economic

growth and

development at

no cost.

Upon completion

students should be

able to:

Have the required

skills that are

valuable in today‟s

job market

Have self-esteem

and confidence in

seeking and keeping

employment

Acquire problem

solving skills that

are necessary for

Students must attend

at least 80% of class

hours and actively

participate in class

activities in order to

successfully complete

the class and receive

a certificate

80% of students will

check that goals have

been met on the

continuing education

survey at the end of

class.

Continuing

Education survey

at the end of

class

Average of

$20/hr. per

instructor

Purchase books,

DVDs,

videotapes, etc.

$3,000.00

Purchase laptop

computer/softwa

re

$1,500.00

Purchase

portable

television with

DVD/VHS

combo

93% of students

successfully completed

Human Resources

Development courses

and received a

certificate

According to the

Continuing Education

surveys, over 80% of

students selected “Yes”

to either goals

completely or partially

met.

Results did make

and was able to

accomplish target

Survey results will

show that Human

Resources

Development

courses are meeting

the needs of the

community.

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153

employment

Acquire sound work

ethics and improve

communication

skills

Acquire ability to

seek/obtain

employment

$250.00

Purchase cassette

tape recorder

$30.00

Recruitment

materials (flyers,

posters and

brochures)

$1,000.00

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154

2009-2010

Continuing and Community Services

LAW ENFORCEMENT

Greg Parker, Coordinator

Purpose: To assist people currently employed in law enforcement and related fields to obtain required certifications and renew or upgrade their

present areas of certification. (V.)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cost Assessment

Result /

Outcomes

Use of Results

To provide

law

enforcement

courses that

meet current

customer

needs

Identify current year

training requirements

of law enforcement

agencies in the service

area

Meet with agency

representatives to

review individual

agency requirements

Develop list of

customer training

needs

90% of mandatory

training

requirements as

identified by the

agencies were

offered. The

remaining 10%

were not offered

due to the inability

to hire qualified

instructors

Agencies were forced

to send students

outside of the service

area for training that

HCC could not

provide.

Acquire additional

equipment and

supplies necessary to

present course

offerings

Have supplies prior

to class start date

$3000.00

All requested

supplies were

purchased

There were no classes

cancelled due to lack

of supplies and

minimum equipment

agreements were met

Provide qualified

instructors to meet

certifying agency‟s

requirements

Compensate

instructors for

specialized training

and related cost

Have pool of

qualified instructors

willing to sign

agreements to teach

at beginning of

$15,000

Pool of qualified

instructors has

continued to

decrease and some

specialized classes

The assessment

results continue to

support the need to

increase the instructor

pay rate to a

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155

semester were not offered as

a result

competitive level in

order to recruit and

retain necessary

specialized

instructors

Prepare approved

lesson plans for each

course offering

according to the

appropriate certifying

agency‟s standards

Review current

standards for each

certifying agency

Have all lesson

plans approved by

certifying agency

before use.

Lesson plans were

reviewed and

approved

Approval from all

certifying agencies

allowed for

continuation of

certification

programs

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156

2009-2010

Continuing and Community Services

LITERACY EDUCATION

Tamba Thompson, Coordinator

Purpose: HCC strives to meet the diverse needs of our community by providing high-quality, accessible and affordable education and services for a

rapidly changing and globally competitive marketplace. (IV, V, IV, IV)

Goal Intended Student-

Learning Outcome

Criteria for Success Assessment

Tools

Resources/Cost Assessment Result /

Outcomes

Use of Results

To ensure

competency

of literacy

education

students and

to promote a

skilled

workforce

At least 75% of basic

skills students will

either:

Progress

within their

level of study

Complete the

level of study

entered or a

predetermined

goal, or

Complete a

level and

advance to the

next level as

mandated by

the Literacy

Information

System

The average score of

the Basic Skills

students will be a

minimum of the 75%

percentile as

mandated by state

requirements

Pre-tests,

Post-tests,

Portfolios

and GED

Tests

Literacy

Education text

books, videos,

computerized

instruction, and

targeted lessons

At least 75% of basic

skills students will meet

performance measures

and standards as

mandated by the state.

(The state is scheduled

to process data and

provide results by 8/10)

Review data in an

effort to improve

weaknesses/ build

upon strengths

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157

(LEIS)

To ensure

competency

of

Compensatory

Education

students for

the adults

with special

needs

Compensatory

Education students

will develop

knowledge and skills

in language, math,

social science,

community living,

consumer education,

health and vocational

education

Compensatory

Education students‟

achievements will

improve in

comparison to

entrance of program

Pre-tests,

Post-tests,

and

Portfolios

Literacy

Education text

books, videos,

targeted lessons

At lease 75% of

compensatory education

students will meet

performance measures

and standards as

mandated by the state

(The state is scheduled

to process data and

provide results by 8/10)

Review data in an

effort to improve

weaknesses and build

upon strengths

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158

2009-2010

Continuing and Community Services

SAFETY (SAF)

Kevin D. Kupietz, Coordinator

Purpose: To provide Quality initial and continuing education to area businesses and industry in safety related topics. (IIIA)

Goal

Intended Student -

Learning Outcome

Criteria For Success

Assessment

Tools

Cost

Assessment

Result /

Outcomes

Use of Results

Provide

continuing

education

programs to

support the

on-going

training and

retraining

needs of the

area

workforce

within the

context of

safety.

Students will acquire

an enhanced

understanding of safety

concepts.

Students in the Cardio

Pulmonary

resuscitation (CPR) and

first aid class will

acquire life saving

skills per American

Safety & Health

Institute (ASHI)

guidelines

Quiz scores greater than

or equal to 70% after

remediation.

Exam scores greater

than or equal to 80%

after remediation for

90% of the students

Skills demonstrated

with 80% accuracy

after remediation for

90% of the students

Classes performed to

accepted standards as

indicated by passing

audits and 80%

satisfaction rate from

student evaluations.

Instructor‟s feedback

that they have what

they need for classes as

In house

generated topical

quizzes

ASHI exam bank

ASHI check off

sheets

HCC student

evaluation survey

forms

HCC Instructor

Contract with

part time

instructors 175

hrs x average

$20 = $3,500

Misc.

Consumables

(ie OSHA

books, gloves,

safety glasses

etc.)

$500

Replace CPR

barrier devices.

80 x $12 = $960

Update laptops

as

recommended

Students are

passing exams

and skills

demonstrations.

Student and

Instructor

evaluations are

satisfactory.

Funded

Not funded

Not funded

Not funded

Results for the

SAF program

have been positive

and indicate the

program is on the

right course

New masks

provided for

student use

Waiting for bigger

budget to increase

equipment, and

travel for the

program.

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159

indicated in instructor

evaluations with an

80% satisfaction rate.

Evaluation

survey forms

by IT staff. (one

at a time)

$2,200

Send

coordinator /

instructor to

class to regain

(Occupational

Health and

Safety

Administration

OSHA 501

instructor status

$1,000

Send

coordinator /

instructor to

class to work on

obtaining CSP

$1,000

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2009-2010

Continuing and Community Services

SELF SUPPORTING CLASSES (SEF)

Kevin D. Kupietz, Coordinator

Purpose: To provide Quality initial and continuing education in varying fields done through Self Supporting programs. (IIIA)

Goal

Intended Student -

Learning Outcome

Criteria For Success

Assessment

Tools

Resource/

Cost

Assessment

Result /

Outcomes

Use of

Results

Provide

continuing

education

programs to

support the

on-going

training and

retraining

needs of the

community

in a self

supporting

role.

Students will be

provided specific

knowledge and skills to

improve work skills or

personal interests in a

school self supporting

format.

Classes performed to

accepted standards as

indicated by passing

audits and maintaining

an 80% satisfaction rate

on student evaluations.

Instructors

evaluation/feedback

that they have what

they need for classes as

indicated on the

instructor evaluation

form with 80%

satisfaction rate

HCC Student

surveys

HCC Instructor

surveys

Contract with part

time instructors

175 hrs x avg $20

= $3,500

Misc.

Consumables (ie

chucks, tarps etc.)

500

CPR cards

$3 x400= $1200

First aide cards

$3 x 250 = $750

Misc. Cards (ie

blood borne

pathogen, fork

truck etc.)

$400

Students are

meeting standards.

No deficiencies

have been found

with audits.

Student and

instructor

evaluations have

been satisfactory.

Funded

Funded

Funded

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2009-2010

Continuing and Community Services

SMALL BUSINESS CENTER

Richard F. McCormick, Coordinator

Purpose/Mission statement that relates to the mission of the institution: Economic Development and Employment. (III, III.A, III, III.B, III, III.D,

III.A)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for

Success

Assessment Tools Resources

/Cost

Assessment

Result /

Outcomes

Use of Results

1. To better equip small

business owners,

prospective small business

owners, and managers and

supervisors of larger

companies to be more

successful and effective by

providing quality, relevant

supplemental business

education through short

(usually 3 hours) seminars.

2. To equip small business

prospective and existing

business owners to be

successful in their

respective businesses

through one-on-one

counseling. This includes

struggling businesses.

1. Enjoy & learn.

2. Have 10 or more

attendees.

3. Decrease number of

seminars that don‟t

make (little or no

demand in our

market).

1. Person helped, got

his/her needs me, what

requested counseling

for.

2. Start new

businesses. Add

1. 90% rate

seminar E or VG.

2. Attendance.

3. Number of

seminars that are

canceled for low

pre-registration.

1. Quality of

counseling.

2. Number of

people employed

in new business.

1. “Class Evaluation

Forms.”

2. Attendance

records.

3. Pre-registration /

attendance records.

1. Annual Client

Evaluations rated E

or VG.

2. CMS (Client

Management System

database) follow-up

None

other than

forms

cost.

1. Cost of

mailings,

including

return PP

envelope.

(Approx.

$80)

Cost of

magazines

(approx.

$90/yr.).

Purchase

How much we

expended for

SBC seminar

presenters:

which classes

were popular and

which were not.

Evaluations

returned –

indication of

client

satisfaction &

progress.

1. No cost-

effective way to

measure –

WOULD

Compare with

costs, total

attendance &

number & titles

of classes from

previous periods.

What‟s

different? Why?

(See July 2010

SBC Annual

Report for data.)

Traditionally the

response rate has

been less than

10%; hence we

do not learn very

much.

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162

3. To further help business

owners, aspiring business

owners, and

businesspeople succeed by

providing readily

accessible, hands-on

business resources in an

on-campus Resource

Center.

4. Help promote economic

development and business

start-ups by developing a

more entrepreneurial-

friendly environment in the

Roanoke Valley.

Conduct an Entrepreneurial

Expo yearly with public

resource exhibitors.

5. Contribute to various

Service Area initiatives,

programs, etc.

6. Provide Occupational

Education as needed for

the trades in the area.

people.

3. Existing business

growth.

1. Clients/users

helped.

1. Entrepreneurs,

aspiring entrepreneurs,

existing business

owners helped to start

or grow their

businesses.

2. Attendees get

answers to their

questions, direction.

1. Organizations

helped accomplish

their goals.

Weldon STEP

Roanoke Ave.

Business Alliance

Scotland Neck

Business

Association

+, +, +

3. Increase in

sales, employees,

profit.

1. Number of

users.

2. Number of

materials checked

out.

1. Number of

people in forums.

2. Number of

attendees at

booths and

seminars.

1. Involvement

1. Student

satisfaction with

class.

2. Passing rate.

phone calls, e-mail,

…

3. CMS follow-up

phone calls, e-mail,

…

1. No way to measure

at present.

2. LRC records.

1. Currently there are

no forums of

meetings for

“entrepreneurs.”

2. Feedback from

exhibitors; number

of registered

attendees; number at

seminars.

1. Contribution to

various organizations.

1. “Class Evaluation

Forms”

2. Some courses we

of new

books and

materials.

indicate usage.

2. Check-out of

books, videos –

usefulness of

Resource Center.

No activity this

FY.

No Expo this FY

– will be held in

Oct. 2010.

Interest in

starting own

business. What

needs might be.

How much have

contributed to

the goals of the

groups.

Acceptance of

SBC.

(See July 2010

SBC Annual

Report for data.)

(See July SBC

Annual Report

for data.)

1. What

materials are

popular.

2. What to order

additionally.

3. What

magazines to

renew, which to

cancel.

Determine needs

and how SBC

and other

organizations

can help.

Served on two

committees –

RABA and

Weldon STEP.

Conducted 5 1-

hr. seminars for

RABA & 1 for

Scotland Neck.

A total of 58

people.

What needs are –

what classes and

how frequently

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163

1. Students learn

enough to pass

licensing exams.

know the pass rate;

some we do not.

to conduct.

164

164

2009-2010

INSTITUTIONAL ADVANCEMENT

Thomas W. Schwartz, Vice President of Institutional Advancement

Purpose: Institutional Advancement is the process of encouraging all college stakeholders to play a role in promoting and supporting their college.

In the case of HCC, Institutional Advancement includes the following areas:

HCC Foundation

Scholarships

Public Information Office

Internal and external communications

Graphic artist/print shop

Publications

Grant writing

Grant administration

Legislative affairs

Special events

Community relations

The Centre

(1.1, 1.2, 1.3, III)

Goal Intended

Student-

Learning

Outcome

Intended

Outcome

Criteria for Success Assessment Tools Res/

Cost

Assessment Result /

Outcomes

Use of Results

To provide

needed

resources,

Ensure that all

positions

within the

Employee

evaluations will be

done in a consistent

1.1.A: Official employee

evaluation process. Each

employee will score an

---

Nine employees

scored an average of

3 or above in

One employee placed on

process of corrective action.

This person‟s position will

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165

foundation

leadership,

public relations

with all

stakeholders,

grant

administration,

and effective

internal and

external

communication

s consistently

and on

demand.

Institutional

Advancement

area are filled

with competent

and qualified

individuals.

Ensure than the

various units

and areas of

responsibility

within IA are

coordinated

with the

mission of

HCC and one

another.

Ensure that the

various units

and areas of

responsibility

are meeting

their stated

goals and

objectives.

and timely fashion, at

least one annually.

Employee searches

will be conducted in a

timely and efficient

manner and as

needed.

VPIA will remain

available to staff

through responding to

all phone, email, and

written messages

within 24 hours.

Department-wide

meetings of all

program heads will

be conducted once a

quarter.

Goals and objectives

will be set, recorded,

measured, and

assessed annually for

the following areas:

HCC Foundation,

Public Information

Office, Graphic

Artist/Print Shop,

The Centre, FLI

Grant, ASPIRE

Grant, Events.

average of 3 or higher or

will be placed on

corrective action.

1.1.B: No position will

remain open for more than

120 days, unless mandated

by the Board of Trustees.

1.2.A:IA Internal

Employee Survey will

score at least 80% on

responsiveness.

1.2.B: IA Internal

Employee Survey will

score at least 85% on

value of meetings.

1.3.A: Current planning

documents listing at least

one goal and three

objectives.

1.3.B: Employees in that

unit will be able to state at

least two of the

goals/objectives for their

unit without prompting.

1.3.C: No more than 20%

of the outcomes will

require corrective action

due to failing to meet

projections.

---

$50

$50

---

---

employee evaluation

process. One scored

2.13.

No position remained

open for more than

120 days.

VPIA and supervisors

scored 83% on

internal employee

survey.

Responses averaged

twice per year.

Each area and unit

has current planning

documents with at

least one goal and

three objectives.

On average

employees could only

state one of the

goals/objectives.

13% of outcomes

required corrective

action.

be abolished 7/1/2010.

In 2011 all employees will

score an average of 3 or

higher or will be placed on

corrective action.

In 2011 No position will

remain open for more than

120 days, unless mandated

by the Board of Trustees..

In 2011 survey will be

readministered. VPIA and

supervisors will score at

least 80%.

Create calendar for IA

department-wide quarterly

meetings for Fiscal Year

2011. Continue to monitor.

In 2011 each area and unit

will keep planning

documents current and have

at least one goal and three

objectives.

Quiz employees at quarterly

VPIA meetings.

In 2011 30% of outcomes or

less will require corrective

action but more aggressive

goals will be set.

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166

2009-2010

Institutional Advancement

EVENTS

Thomas W. Schwartz, Vice President of Institutional Advancement

Purpose: The HCC Events unit conceptualizes, develops, and carries out large events to benefit Halifax Community College, its students,

and its service area.

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cos

t

Assessment

Results

Use of Results

1: To

produce

substantial

events that

recognize

donors

1.1: Foster positive

communication and

relationships with

donors and provide

them with

opportunities to

connect with the

College, the President,

and students.

1.1.1: Host an annual

Scholarship Awards

Ceremony and

reception.

1.1.A: Awards

banquet will be

held in the fall.

1.1.B: Donor

attendance will

equal or exceed

85% of those

making

scholarships.

1.1.C: Recipient

attendance will

$2,300

---

---

Awards ceremony

was held.

Donor attendance

was 87%.

Recipient

attendance was

2011 banquet is

planned. Additional

thank you letters are

planned.

Donor attendance for

2011 will be 89%.

Recipient attendance

for 2011 will be 93%.

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167

equal or exceed

85%.

91%.

2: To

produce

quality

learning

events that

recognize the

diversity of

the human

family

2.1: Recognize Black

History Month

2.2: Recognize

American Indian

History Month

2.1.1: Plan and carry

out a calendar of

African American-

related events for the

month of February.

2.2.2: Plan and carry

out a signature event

related to American

Indian history and

culture in the month

of November.

2.1.A: Each event

will be developed

and approved by

the Black History

Month planning

team.

2.1.B: Average

event attendance

will equal or exceed

150.

2.2.A: Each event

will be developed

and approved by

the Native

American History

Month planning

team.

2.2.B: Average

event attendance

will equal or exceed

250.

$5,000

---

$3,000

---

All four events

were developed and

approved by BHM

planning team.

Average attendance

was 186, but this is

because the larger

events skewed the

average for the

smaller events.

One large event

was held.

Attendance was

175 but poor

weather (snow

storm) was a factor.

Black History Month

with at least 4 events

is planned for 2011.

Set attendance goals

for each event. Track

attendance for each

event.

American History

Month event is

planned for 2011.

Search for outside

funding.

Attendance goal for

2011 is 250. Will

discuss possible

weather implications

in planning.

2009-2010

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168

2009-2010

Institutional Advancement

FREEDOM TO LEARN INITIATIVE

Daniel Lovett, Project Director, Freedom to Learn Program – P.R.I.D.E. OF HALIFAX

Purpose/Mission: To improve the quality of life for all HCC students. By preparing students for academic success and responsible citizenship, we

will help transform our educational environment and strengthen the social and economic development in our communities.

Goal Intended

Outcome

Criteria for

Success

Assessment

Tools

Resources

/Cost

Assessment

Results

Use of

Results

1. Enroll 75

men into

PRIDE

program

Increase student

engagement,

adjustment retention,

and graduation

5% increase in each key

indicator

Applications

Needs Assessments

Event Sign-In forms

7,000

Received 215

applications and

enrolled 197 men

1.1. Determined most

efficient recruitment

strategies

1.2. Implemented a

more targeted

recruitment process

focused on quality vs.

quantity.

1.3. Targeted most

involved/motivated

students for service

delivery since volume

exceeds goal.

2. Increase

AFAM

satisfaction

Increase engagement

and participation in

academic and social

5% more men will

report being satisfied

Surveys

Attendance records

a. 94% reported being

very satisfied or

satisfied with the

2.1. LCs completed

needs assessment to

ensure specific needs

are served.

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169

rate activities with programs and

services

Activities

participation

28,000 PRIDE assistance 2.2. Findings used to

determine workshops

and services most

needed to improve

adjustment and

increase satisfaction

3. Increase

retention rates

of AFAM

Increase average SH

to 15 & 30 each

semester and year,

respectively

Male semester return

rate will increase 5%

Web advisor

Grade reports

Electronic transcripts

8,500

97% reported PRIDE

helped them remain

enrolled or successful

3.1. Devised pre-

advising process and

forms to pre-discuss

and preview student

registration plans

3.2. Reviewed prior

performance to insure

enrollment in courses

needed to be repeated

to increase gpa

3.3. Monitored

schedules to ensure

registration in 15

hours

4. Increase 2nd

year return

rates

Increase number who

return with 2.0 gpa

Male 2nd

year return rate

will increase 5%

Number registered

Number enrolled

after census date

5,000

97% reported PRIDE

helped them remain

enrolled or successful

4.1. Reviewed

transcripts and

discussed gpa and

credit hour

expectations

4.2. Discussed gpa

requirements to

receive financial aid

4.3. Discussed

summer school

options to increase

aid

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170

5. Increase

graduation rate

of AFAM

Increased number will

complete their

educational program

Male graduation rate

will increase 5%

Graduation

applications

clearances

4,500

Info not yet available

5.1. met with students

to discuss graduation

requirements,

6. Increase 4-

year transfer

rates

Increase number of

applications to

4-year colleges

4 year college

application submissions

will increase 5%

College applications

Transcripts

Acceptance letters

2,000

15,000

6 men transferred to 4

yr colleges: 2 @

ECSU, 1 @ WSSU, 1

@ UNC& 1 to NC

A&T Chapel Hill, 1

at Livingstone

6.1. Met with

curriculum students

to discuss transfer

options

6.2. assisted students

with admission,

financial aid,

scholarship searches,

and housing

processes

6.3. Scheduled 4

college visits to 7

colleges to aid

planning

6.4. Sponsored a

HBCU college fair to

assist student

decision making

7. Decrease

drop out due to

finances

Increase number of aid

applications submitted

by April 1st

Financial aid awards

will increase by 5%

Number registered

Number enrolled

after census date

Registrations

1,000

Dropouts decreased

by 11%

7.1. Discussed gpa

requirements to

receive financial aid

7.2. Discussed

summer school

options to increase

aid eligibility

7.3. Scheduled 5

financial aid

information sessions

for new and returning

students

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171

8.0 Decrease

the failure rate

in

“gatekeeper”

courses

Increase students

receiving grades of

“c” or above in first

year courses

Grades of “c” or above

will increase by 5%

Web advisor

Grade reports

Transcripts

55,000

Pass rates in Math

was 51% compared

to 48% for all HCC

students.

English pass rate for

fall 2009 was 77%

8.1. Prepared grant

and received funding

a cooperative

learning math lab

8.2. Hired math

tutor/lab coordinator

8.3. Hired a student

tutor and

8.4. Math tutor

visited 7 math classes

to introduce tutoring

services and lab

9.0 Increase

semester hours

earned

Increase Number

Earning 15 SH Each

Semester & 30 Each

Year

Number assigned

sophomore status

Transcripts, web advisor

Web ad visor

Grade reports

Transcripts

Participants passed

60.1% of attempted

hours

9.1. Established

math lab to increase

success rates in math

because of high

failure rates

9.2. Monitored

schedules to ensure

registration in 15

hours

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172

2009-2010

Institutional Advancement

GRANTS

Thomas W. Schwartz, Vice President of Institutional Advancement

Purpose: The Grants Unit researches, identifies, develops, and submits grant proposals on behalf of HCC. It also manages and directs selected grant

programs. (V, I, )

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/

Cost

Assessment Result

/ Outcomes

Use of Results

Effectively

manage

selected

grants for

HCC.

Manage the

evaluation process of

Project ASPIRE

within budget and

allotted time frame.

Students will learn to

manage the Freedom

to Learn Initiative

from the PBI grant.

Work with Project

ASPIRE evaluation

staff to ensure that

meaningful data is

collected and

reported in a timely

fashion.

Work with FLI staff

to ensure that

program flows

smoothly and

effectively.

Work with FLI staff

to ensure that

program is effective

in meeting its

outcomes.

1.1.A: All budgets

in the black at end

of fiscal year

without infusion of

additional funds.

1.1.B: All reporting

deadlines met.

1.2.A: All budgets

in the black and all

reporting deadlines

met.

1.2.B: stated

outcomes for the

grant met on

schedule.

---

---

---

---

Grant fiscal years

end Sept. 30. At

present, all budgets

are in the black.

Grant fiscal years

end Sept. 30.

Grant fiscal years

end Sept. 30. At

present, all budgets

are in the black.

In 2011 all grant

budgets will finish

the year within in

budget and allotted

time frame.

(ASPIRE closes in

Sept. 2010).

In 2011 all grant

report deadlines will

be met. (ASPIRE

closes in Sept. 2010).

In 2011 FLI budgets

will finish the year

within budget and

allotted time frame.

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173

Grant fiscal year‟s

end Sept. 30. At

present all

outcomes are on

schedule.

In 2011 FLI grant

will meet or exceed

all stated outcomes

for the year.

Effectively

manage the

grant

research

writing

process to

ensure the

College

responds

effectively to

all

appropriate

grant

opportunities

Perform regular

research for grant

opportunities in

consultation with

faculty.

Develop a proposal

approval process.

Grants office ensure a

regular grant

submission schedule.

Perform a weekly

search of the US

Federal Register,

Grants.gov, and the

Grantsmanship

Center alumni

website, CRD

website, Foundation

Center RFP list serve.

Communicate to

appropriate

departments

concerning possible

funding

opportunities.

Create and

communicate to the

campus community

the process for

researching, gaining

approval, and

applying for grants

with the support of

the Grants Unit.

In collaboration with

faculty/staff apply for

at least 12 grants.

2.1.A: Report

monthly to the

President: 1.) the

number of grant

opportunities

researched, 2.) how

many referred to

other departments,

and 3.) how many

other departments

referred to Grants

Unit.

2.2.A: Develop and

post to I: drive the

appropriate grant

approval forms and

paperwork.

2.2.B: communicate

process at least

twice annually to

faculty/staff.

12 identified grants

submitted.

$350 (TGCI

membership)

and $200 CRD

membership.

---

---

---

Report on grant

activity provided to

the President

monthly through

the Institutional

Advancement

written report.

Grant related forms

are not fully

designed yet and

grant process is not

fully in place.

Six identified

grants were

submitted.

In 2011 all grant

activity will be

reported through the

monthly Institutional

Advancement Report.

Complete grant

development process

and forms by June

30, 2011.

Too many grants

without help of

additional

development officer.

In 2011 hire part time

development officer.

Goal for 2011: 8

grants.

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174

2009-2010

Institutional Advancement

HALIFAX COMMUNITY COLLEGE FOUNDATION, INC.

Thomas W. Schwartz, Vice President of Institutional Advancement

Purpose: The purpose of the HCC Foundation is to receive gifts of cash, securities, or property to provide scholarship assistance for students at HCC

and to support programs and services of the College. (III)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/

Cost

Assessment Result

/ Outcomes

Use of Results

To provide

needed

resource

development

for HCC

consistently

and on time.

Carry out an annual

faculty/staff fund

drive.

Carry out a

successful

community fund

drive.

Host a signature fund

raising event for the

Foundation.

Increase the overall

prospect pool.

Raise at least $15,000

for the year.

Raise at least $8,000

for the year.

Raise at least $3,000

net.

Increase total number

of names in software

by 10%.

1.1.A: Total dollars

raised for overall

CFD10 in software.

1.2.A: Total dollars

raised for overall

AFD10 in software.

1.3.A: Total dollars

raised from

Event10 in

software.

1.4.A: Total

number of

prospects on

7/1/2010 compared

with total number

$750

$1,000

$6,500

---

Raised $21,500 in

FY2010.

Raised $37,772.98

in FY2010.

Holding a raffle to

benefit the Centre.

End: June 30,2010

Holding fall 2010

golf tournament.

Waiting for fiscal

year to end.

Raise goal to $17,500

for 2011.

Raise goal to $35,000

for FY2011.

Continue to monitor.

Continue planning

tournament

Monitor in July,

2010.

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on 7/1/2009

To develop an

HCC Alumni

Association

Communicate

more

effectively

with HCC

donors

Receive email/street

addresses/phone for

each alum upon

graduation.

Develop association

officers and bylaws.

Give Alumni

Association a visible

place at graduation.

Develop an alumni

telethon.

Send out quarterly

thank you letters and

fund reports to

donors.

Develop usable list of

3,000 names.

Official slate of

officers and printed

bylaws.

Alum. Association

president take

leadership in

graduation.

Train 15 volunteers.

Complete 100 calls.

Raise $500

Correspondences

contain fund

balances, Halifax.

2.1.A: List of

flagged alumni in

software.

2.2.A: Slate of

officers and bylaws

approved by

College Trustees.

2.3.A: Alum.

Association

induction ceremony

at graduation 2010.

2.4.A: At least 15

volunteers make

documentable calls.

2.4.B: 100

documentable calls

made.

2.4.C: $500 in

software

attributable to

Phonathon10 in

software.

3.1.A: 4 mass

correspondences

sent out for the

year.

---

---

$400 (printed

material)

$50 (food)

$25 (call

completion

sheets)

---

$1,000

A list of flagged

alumni has been

created. It does not

equal 3,000 names.

Bylaws and officers

are in process of

being approved.

Steering committee

president was

introduced at

graduation 2010.

Not yet

accomplished.

Not yet

accomplished.

Not yet

accomplished.

Not yet

accomplished

Complete the process

to activate an alumni

association by

12/2010.

Hold competition to

get alumni signed up

by 6/30/2011.

Complete process by

9/1/2010.

Stuff diplomas with

alumni flyer in 2011.

Assign to Alumni

Association when it

is formed.

Hold alumni telethon.

Hold alumni telethon.

On hold until money

from foundation fund

raiser is in. Change

goal to twice yearly

to save money.

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176

2009-2010

Institutional Advancement

PROJECT ASPIRE (Abstinence Standards Promote Individual Respect & Education)

Ruby Vincent Ward

Purpose: The purpose of the ASPIRE Evaluator is to provide a longitudinal, mixed-method evaluation designed to assist with program improvement

and to assess the impact of the program on the area targeted youth.

2009-2010 Goal

Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/Cos

t

Assessment

Results

Use of Results

To conduct a

comprehen-

sive program

evaluation of

Project

ASPIRE to

determine the

sustainability

of the

abstinence

education

program and

its

curriculum.

1.1 Administer

standardized

instruments and

surveys to assess

changes in

behavior and

knowledge.

1.2 Determine the

extent to which

the program is

being reinforced

by the staff

members and

curriculum

teachers

1.3 Gather baseline

data of the

Ninety percent of

participating students

will be given pre/post

tests.

Seventy five percent of

parent surveys will be

returned.

Provide semi-annual

and annual report as

needed, based on

findings of surveys and

pre/post tests.

Program staff and other

stakeholders will be

Pre/post test are

being scheduled for

middle/high school

students in Halifax

Weldon School

districts.

Parent surveys to

knowledge their

assessment.

Reports will be

generated for

partners,

stakeholders, and

staff as needed.

Designing and

tracking measurable

NA Goal was met.

100% of Project

Aspire students

completed the post

tests.

Parents returned

their surveys for

data collection.

Biannually

newsletter was

published for

partners.

The Project

Evaluator

conducted

According to the

survey results, the

teenage pregnancy

rate declined by

seven percent (7%) in

the target area.

Students also showed

an improvement in

their communication

skills and a change in

their attitude. The

results will be

submitted to the

Federal Government.

The federal funding

for the Community

Based Abstinence

Education Project

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177

targeted areas to

assess the scope

of the

community

issues that may

be addressed by

an abstinence

program and

attitudes towards

abstinence

education.

observed and

interviewed to gather

information concerning

the continuity of the

implementation of the

program.

To look at the needs

and assets of the

community relevant to

program development.

The county is one of

the poorest and most

educationally

disadvantaged areas in

North Carolina. The

students the program is

targeting attend schools

with the highest rates

of students on free and

reduced meals in the

state and with some of

the lowest educational

scores in the state as

well.

outcomes to assess

the commitment

and knowledge of

professions trained

to present the

abstinence

curriculum.

Evaluator will

gather demographic

data from local

agencies and

school-based

indicators from the

participating school

systems.

interviews with the

participating

teachers.

Observations of

classroom activities

were done each

semester. Tracking

forms were used

during each visit.

Data was collected

from the county‟s

health department

and local health

agencies on the

teenage pregnancy

rate for the targeted

area.

ASPIRE will end

September 29, 2010.

The continuation

grant application will

be considered based

on the best interest of

the Federal

Government.

Submitted 6/14/2010

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178

2009-2010

Institutional Advancement

PUBLIC INFORMATION OFFICE

Melanie Temple, Public Information Officer

Purpose: The purpose of the Public Information Office is to effectively communicate key messages about the programs and services offered at

Halifax Community College to the community and various college constituencies, including the news media, using a variety of resources and

marketing tools. (I)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources

/Cost

Assessment Result

/ Outcomes

Use of Results

To continue

to increase

awareness

about Halifax

Community

College to

campus and

community

Students, campus and

community will be

able to read about

recent happenings on

campus

The Halifax

Community College

community will

receive updates on

MySpace, Face Book

and Twitter

Students and the

community will be

more informed of

Halifax Community

Circulation for the

electronic newsletter

will increase by 10%

The number of

friends, fans or

followers will

increase by 10%

At least three

marketing

professionals from

the campus and

community will give

E-mail addresses

from Groupwise,

G-mail and other

sources

Social networking

sites tracking of

friends, fans, and

followers

Marketing advisory

team

External

Publications about

Halifax Community

No cost

No cost

No cost

E-newsletter was

sent to campus and

community groups

resulting in a 21%

increase

Friends, fans and

followers on

combined sites

increased by 100%

Included team on

monthly

communications

and received

positive feedback

Continue to find new

circulation avenues

including chamber of

commerce staff and

media advisory team

Continue to advertise

sites and encourage

sign ups through e-

mail, increasing

audience by 5%

Continue e-

communications with

team, meet face-to-

face as needed and

recruit additional two

members

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179

College opportunities

through current

marketing efforts

Students, faculty, staff

and the community

will receive

information on Halifax

Community College‟s

accomplishments and

annual happenings

feedback as needed,

at least once annually

Annual report will be

created and

distributed within

budget. Mailing and

electronic distribution

will increase by 5%

during 2009-2010

College

Annual report

Est. $10,000

for annual

report and mail

distribution

Annual report was

printed and

distributed on time

and within budget

to campus and

community, both in

print and

electronically,

increasing

circulation by 5%

Continue with current

schedule and

production process

with a target of fall

2010 distribution,

increasing print and

electronic circulation

by 3%

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180

2009-2010

Institutional Advancement

SPECIAL EVENTS

Purpose: The HCC Events unit conceptualizes, develops, and carries out large events to benefit Halifax Community College, its students, and its

service area. (III)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/

Cost

Assessment Result

/ Outcomes

Use of Results

To produce

substantial

events that

recognize

donors

Foster positive

communication and

relationships with

donors and provide

them with

opportunities to

connect with the

College, the President,

and students.

Host an annual

Scholarship Awards

Ceremony and

reception.

1.1.A: Awards

banquet will be

held in the fall.

1.1.B: Donor

attendance will

equal or exceed

85% of those

making

scholarships.

1.1.C: Recipient

attendance will

equal or exceed

85%.

$2,300

---

---

Awards ceremony

was held.

Donor attendance

was 87%.

Recipient attendance

was 91%.

2011 banquet is

planned. Additional

thank you letters are

planned.

Donor attendance for

2011 will be 89%.

Recipient attendance

for 2011 will be 93%.

To produce

quality

learning

events that

recognize the

Recognize Black

History Month

Plan and carry out a

calendar of African

American-related

events for the month

of February.

2.1.A: Each event

will be developed

and approved by

the Black History

Month planning

$5,000

All four events were

developed and

approved by BHM

planning team.

Black History Month

with at least 4 events is

planned for 2011.

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181

diversity of

the human

family

Recognize American

Indian History Month

Plan and carry out a

signature event

related to American

Indian history and

culture in the month

of November.

team.

2.1.B: Average

event attendance

will equal or exceed

150.

2.2.A: Each event

will be developed

and approved by

the Native

American History

Month planning

team.

2.2.B: Average

event attendance

will equal or exceed

250.

---

$3,000

---

Average attendance

was 186, but this is

because the larger

events skewed the

average for the

smaller events.

One large event was

held.

Attendance was 175 but poor weather (snow storm) was a factor.

Set attendance goals for each event. Track attendance for each event. American History Month event is planned for 2011. Search for outside funding. Attendance goal for 2011 is 250. Will discuss possible weather implications in planning.

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182

2009-2010

Institutional Advancement

THE CENTRE

Joanne Jolly

Purpose/Mission statement that relates to the mission of the institution: Built in 2003 to serve as Northeastern North Carolina‟s premiere multi-purpose venue, The Centre was aptly named for its mission: “To enhance the

history and legacy of Halifax Community College and to contribute to the welfare of the people of Roanoke Valley through educational, cultural and

community programming.” (III)

Goal Intended Outcome Criteria for Success Assessment

Tools

Resources/Cos

t

Assessment Results Use of Results

To continue to

reduce The

Centre‟s deficit

To reduce the

Centre‟s deficit by

$10,000.00

Hold a fundraising

event during the

current FY

Receipts from

fundraising

event

$5,000.00 Raised $2,000. Planning will begin this

fall for next year‟s

raffle. Ticket sales

people will be from

more diverse

backgrounds and

different places across

service area.

See to it that all

public rentals

are properly

staffed and

carried out in an

efficient and

professional

To continue to build

business relationships

with the general

public and

organizations of the

Roanoke Valley. To

continue to increase

Score at least an 85%

approval rating on

rental customer

annual survey

Rental

customer

annual survey

n/a We surveyed 7% of

our patrons and the

results show that we

are currently at a

92% approval rating

where our patrons

rated their

We will use the rental

surveys as a tool to

address the areas that

could use improvement.

In the upcoming Fiscal

Year, we will survey a

higher percentage of our

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183

manner.

the number of “repeat

rentals”.

experience as being

exceptional.

patrons as in previous

years.

To review

Centre rental

costs and create

a strategy to

keep our venue

competitive with

other facilities in

the Community

To increase the

number of rentals

annually.

Review rental costs

of other facilities in

the NE North

Carolina region.

Compare The

Centre‟s costs with

the costs of other

rental venues in our

area.

Centre will be within

15% of costs of other

venues.

Rental

customer

annual survey.

Market

research of

other rental

facilities

within our

region.

n/a When compared to 4

other facilities in our

area, events with up

to 200 guests, the

cost of our Gallery

space is

approximately 30%

higher than other

facilities, with the

exception of one

facility. For events

with 200-500 guests,

the cost of our

Multipurpose Room

is within 15% of the

cost of one other

venue in our area.

This is the only other

facility in our area

that can hold an

event that large.

In 2010-2011 we

will complete a

regional market

research analysis.

Our analysis will

compare our rental

costs with other

facilities of

comparable size

and function

throughout our

region.

We plan to study our

rate structure to bring it

in line with other local

facilities.

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2009-2010

Institutional Advancement

GRAPHIC ARTS and PRINT SHOP

Kimberly Edwards, Graphic Artist

Purpose: The purpose of the Print Shop is to provide quality design and printing services within a timely manner to assist Halifax Community

College administration, faculty and staff in their endeavors to:

1. educate and serve its student population, and

2. promote a consistent, professional image of Halifax Community College to its service area.

(I, V)

Goal Intended Student-

Learning Outcome

Intended Outcome

Criteria for Success Assessment Tools Resources/

Cost

Assessment Result

/ Outcomes

Use of Results

To present

HCC and its

students,

faculty,

president,

and staff

accurately,

attractively,

and

effectively to

all

stakeholders.

Be the

Provide attractive

internal printed

material for

faculty/staff on time

and within budget.

85% of all

publications intended

for external

consumption will be

handled by the HCC

Print Shop.

Decrease overall costs

92% of all black and

white copying jobs

will be completed on

time as determined

by date listed on print

shop request form

and annual Print

Shop faculty/staff

satisfaction survey.

Assist faculty/staff in

developing and

designing attractive

and effective printed

Print shop request

form and annual

Print Shop

faculty/staff

satisfaction survey

Develop and

implement

procedure for

tracking individual

departments

printing and

distributing their

material outside of

Variable

None

95% of all print

shop requests

completed on time

as determined by

date listed on print

shop request form.

Faculty/staff

satisfaction survey

results will be

provided when

assessed at the end

of fiscal year 09 –

10.

If satisfaction falls

below 92%, print

shop policies and

request form will be

revisited. For the

2010 – 2011 fiscal

year, the print shop

will strive to have

97% of all

publications intended

for external

consumption to be

handled by the HCC

print shop.

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185

graphic artist

and print

shop of

choice for

HCC faculty,

staff,

administratio

n, and

students.

To run the

print shop

effectively,

with minimal

waste, and at

minimal cost.

of Print Shop

(excluding salaries and

benefits) by 10% over

the previous year.

material for external

use.

Print Shop

operational budget

(excluding salaries

and benefits) will

reflect a 10% savings

over the 2008 – 09

expense figures.

the HCC print shop.

Comparison of

2008 – 09 to 2009 –

10 expense figures

778 jobs completed

July 2009 – May

2010. One job

reported printed

and distributed

outside the HCC

print shop; 99.9%

of all publications

intended for

external

consumption

handled by HCC

print shop.

HCC print shop

2008 – 09 and 2009

– 2010 expense

figures not

currently available.

Estimated date for

availability: July

2010

If HCC print shop

handles less than

85% of all

publications intended

for external

consumption, print

shop policies will be

revisited. For the

2010 – 2011 fiscal

year, the print shop

will strive to have

100% of all

publications intended

for external

consumption to be

handled by the HCC

print shop.

Use of results will be

updated when

expense figures are

available