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1 RESUME Dr. Jayanthi Ranjan , MCA, PhD. Ph: 09811443110; official email : [email protected]; [email protected] ; [email protected] Total Experience: Over 26 years of Teaching, Research and Training. Academic Administrative Profile: Associate Dean-International Relations, IMT Group 2007-2019 June. Responsible for academic mobility, International Mobility, career opportunities, International Internships, International programs immersions, research projects, student and faculty exchange programs. From 2007- 2015, International Relations Dept of IMT Ghaziabad ranked No 1 in Student Exchange Program, ahead of all IIMs. (Survey conducted by Ranking bodies: Outlook India, CNBC, NHRDN, Business World) Dr Jayanthi Ranjan, internationally acknowledged accomplished management and information systems education leader with nearly quarter century of academic experience with equal exposure and track record of corporate training, consulting and leadership development with a strong professional acumen in leading and completing any assigned task. A self-driven person with a very high level of motivation to manage high caliber teams with strong national and international network in industry and academia. Current position held (Since 2006--): Associate Dean-International Relations of IMT Group that includes campuses at Ghaziabad, Nagpur, Hyderabad and Dubai. Responsible for academic mobility, research, student and faculty exchanges across the globe. Combining academic excellence and managerial competence, Dr Jayanthi successfully set-up several active dynamic workable international collaborations, successfully executed international placements and internships, re-designed short term immersion programs and co-created several types of partnership programs. Dr Ranjan has been acknowledged as “Best Management Researcher and Professor” by AIMS INTERNATIONAL in the years 2011, 2012, 2013 and 2014. IIM Bangalore in a study of international value added project builders in management education acknowledged Dr Jayanthi Ranjan as one of the “Top Ten Productive Faculty in Research Area”. She has published more than 110 international refereed research papers and 100 + international conference presentations. During her tenure at Amrita University and Jaipuria Institute of Management-Noida (1993-2006), Dr Ranjan, as a true leader, designed and executed academic activities from inception in developing various MDP models, courses and engaged top notch faculty to deliver those programs. Dr Ranjan is also fully exposed to world of academic publishing being an editor, editorial board member, guest editor, referee and also as contributors to several leading INSTITUTION BUILDING / LEADERSHIP ACTIVITES

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RESUME

Dr. Jayanthi Ranjan , MCA, PhD. Ph: 09811443110; official email : [email protected]; [email protected] ; [email protected]

Total Experience: Over 26 years of Teaching, Research and Training. Academic Administrative Profile: Associate Dean-International Relations, IMT Group 2007-2019 June. Responsible for academic mobility, International Mobility, career opportunities, International Internships, International programs immersions, research projects, student and faculty exchange programs.

From 2007- 2015, International Relations Dept of IMT Ghaziabad ranked No 1 in Student Exchange Program, ahead of all IIMs. (Survey conducted by Ranking bodies: Outlook India, CNBC, NHRDN, Business World)

Dr Jayanthi Ranjan, internationally acknowledged accomplished management and information systems education leader with nearly quarter century of academic experience with equal exposure and track record of corporate training, consulting and leadership development with a strong professional acumen in leading and completing any assigned task. A self-driven person with a very high level of motivation to manage high caliber teams with strong national and international network in industry and academia.

Current position held (Since 2006--): Associate Dean-International Relations of IMT Group that includes campuses at Ghaziabad, Nagpur, Hyderabad and Dubai. Responsible for academic mobility, research, student and faculty exchanges across the globe. Combining academic excellence and managerial competence, Dr Jayanthi successfully set-up several active dynamic workable international collaborations, successfully executed international placements and internships, re-designed short term immersion programs and co-created several types of partnership programs.

Dr Ranjan has been acknowledged as “Best Management Researcher and Professor” by AIMS INTERNATIONAL in the years 2011, 2012, 2013 and 2014.

IIM Bangalore in a study of international value added project builders in management education acknowledged Dr Jayanthi Ranjan as one of the “Top Ten Productive Faculty in Research Area”. She has published more than 110 international refereed research papers and 100 + international conference presentations.

During her tenure at Amrita University and Jaipuria Institute of Management-Noida (1993-2006), Dr Ranjan, as a true leader, designed and executed academic activities from inception in developing various MDP models, courses and engaged top notch faculty to deliver those programs. Dr Ranjan is also fully exposed to world of academic publishing being an editor, editorial board member, guest editor, referee and also as contributors to several leading

INSTITUTION BUILDING / LEADERSHIP ACTIVITES

2

national and international journals in the area of information systems and management. She is an approved DBA supervisor from University of Newcastle Australia and guided more than 10 DBA students. In India, she has guided 10+ students. Having worked closely with the AACSB accreditation team in IMT Ghaziabad, Dr Ranjan is well versed with the global accreditation systems . She has rich experience in preparing the institute/university for international accreditation and ranking of various bodies such as EQUIS, AACSB and SAQS.

Dr Jayanthi Ranjan is looking to expand her horizons to develop high quality, dynamic and globally connected academic ecosystem responsive to the user group comprising of institutions, industry and the government worldwide by taking up responsible and challenging position of independent leadership, along with teaching subjects in the area of Information Systems.

Ranked 6th All India, according to Research Study on “Faculty Research Productivity” published by OMEGA, ELSEVIER top journal. Hyperlink : http://www.sciencedirect.com/science/article/pii/S0305048316000359

Only faculty from private B-school to be chosen for Founding directors of Association of Information Systems India chapter (IS chapter world is most elite and recognized). Rest are from ISB and IIM – A, B, C, L and IITs.

Dr Ranjan’ s course “Business Intelligence and Big data” is ranked India’s top ten course outlines by Indian corporate’s most circulated magazine on analytics CONSECURIVELY FOR TWO YEARS 2015 AND 2016,2017 http://analyticsindiamag.com/top-10-analytics-courses-in-india-ranking-2015/ and http://analyticsindiamag.com/top-10-analytics-courses-india-ranking-2016/

Dr Ranjan’s Executive Certificate program on Data Science and Big Data is top ten ranked course-outlines. https://www.analyticsindiamag.com/top-10-executive-data-science-courses-in-india-ranking-2018/

Dr Ranjan is a Hong Kong University of Science & Technology (HKUST) Executive Certified Big Data Expert. She consults companies on Big Data Analytics.

Certified Corporate Director from Institute of Directors, New Delhi, India.

Certified course expert on “Digital Transformation” by Columbia Business School, USA. She received advanced training from CBS, USA.

Dr Ranjan is Design Thinking Evangelist, got advanced training from MIT , USA on Design thinking.

Dr Ranjan has been topping consecutively in the Faculty performance appraisal conducted by IMT Ghaziabad from June 2007 till June 2017; Awarded the highest points and highest credits each year, though different appraisal policies and schemes introduced in 9 years.

Holds the highest number of GOOGLE SCHOLAR RESEARCH citations in the current organization IMT Group (Ghaziabad, Nagpur, Hyderabad, and Dubai). Has over 1700+ citations.

Successfully Guided 10 PhD Indian students (India), 3 DBA International Students from Mauritius University of Technology, Mauritius, and 10 DBA students from University of Newcastle Australia. Currently guiding 5 PhD scholars and 3 DBA scholars.

Dr Ranjan’s Case study was selected in World’s Top 10 cases in “John Molson World case writing contest”, in 2014. Awarded Appreciation certification.

Evangelist – Design & critical thinking. Certified practitioner.

Adjunct visiting professor, IIM Lucknow Noida Campus, India., Jamia Millia Islamia (2002-2005), IITD (2001-2005)

Visiting professor - IMT Dubai and Kasetsart University, Thailand.

Adjunct Professor at IIM Lucknow Noida campus.

Visiting Research Professor - University of Kasetsart, Thailand. (2005-2006)

Awarded AIMS International Fellow, in 2019 conducted Jan 2019.

Awarded AIMS International’s Outstanding Women Management Researcher Award, 2016.

Awarded AIMS International Outstanding Management Teacher Award for the year 2012

Awards and Honors

3

Awarded AIMS International Outstanding Management Researcher Award year 2011.

Awarded AIMS International Young Management Researcher Award 2009.

Awarded AIMS Global Management Researcher Award for the year 2010.

Awarded Best Teacher 2008 by AIMAs – Ghaziabad Management Association GMA.

Dewang Mehta award for Best IT Professor for the year 2010.

Two Best paper awards in Conferences (2000 and 2010)

AIMA (All India management Association) ACCREDITED MANAGEMENT TEACHER.

Best paper award worth 150$ in MONTREAL’ JUNE 2014 AES-ATEMA conference.

Evaluator and question paper setter for various renowned institutions like ICWAI for Charted Accountants exams from Govt of India and universities

Best feedback holder award at the faculty - feedback Systems at Amrita Institute of technology, Coimbatore, India.

Best Feedback holder in Jaipuria Institute of Management Noida, India.

Scholarships:

o National Merit Scholarship holder for 7 years. o Gold Medalist in Graduation. o University Rank in Graduation.

Funded Research Projects

Funded Research Project 100,000 USD handled at the level of Project coordinator, for Erasmus Mundus External Cooperation Window for IMT Ghaziabad, 2009-2012.

Funded research titled “Role of IT in Surat Diamond Industry”. April 2014 – October 2014 (5000USD)

Funded research titled “Green IT innovation: Mahindra Reva”, Jan 2014 – July 2014 (7000 USD)

Funded research “IT in Tamil Nadu Salt Corporation”. 2014 (3000 USD)

Funded research on “Assessing Anemia in TNSC models” 2015 (6000 USD).

Completed many funded projected that are below 4000 USD.

Ongoing research promotion scheme of AICTE ON DESIGN THIKING RESEARCH PROJECT FROM AICTE WORTH 10 LAKHS

Single handedly organized many conferences as Co-Chair and General-Chair of research conferences of ICDM2008, IIRB2008, ICDM2009, ICBIRD 2010 and FOBE 2011, FOBE 2012, FOBE 2018, GBSN 2012, AIMS International 2013, 2017. It led to many edited books and journals. She has organized innumerable conclaves and seminars.

Innovation in Course development as faculty: I am a design thinking evangelist and attended several Business model innovation programs. Introduced these courses at IMT. Introduced time to time “Business Intelligence and BIG Data Analytics” in IMT. Today the outlines are top ten ranked course outlines in India. Designed Critical and Analytical thinking course structure after receiving advanced training from MIT and Columbia Business School. Successfully developed block-buster courses like Business model innovation, Emergent Technologies and new opportunities in Business, digital transformation in designing strategic business models.

Other roles: Actively involved in AACSB related works, served as Area Chairperson, Program Chairperson for MBA full time programs (refer experience column), identifying International Internships, various Alumni Meets, Research Seminars, Admissions processes in various capacities.

RESEARCH PROJECTS

SCHOLARSHIPS

RESEARCH CONFERENCES ORGANISED

4

Institution name No of years taught Courses taught Designation Institute of Management Technology, Raj Nagar, Ghaziabad.

From Dec 27th 2006 - till date; Approx. 14 yrs.

Data Mining, MIS, Business Intelligence, Big Data, Green IT and sustainability, Emergent Technology.

Joined as Associate Professor, rose to Professor IT and Associate Dean, International Relations. Group Associate Dean.

Jaipuria Institute of Management, sector 62, Noida.

From April 2004-Dec 2006, 2 years six months

MBA- All IT streams, PG diploma in Insurance, BBA, PGDM

Associate Professor & Program Director - MBA

Galgotia’s Group’s Galgotia Institute Management & Technology-GIMT, Knowledge Park-II Greater Noida

April 2001-April 2004, 3 years

MCA, MBA, B.Tech Assistant Professor

Amrita Institute of Technology & Science, Coimbatore

June 1998-April 2001, 3 years

B.Tech, MCA Senior Lecturer

Amrita Institute of Management, Coimbatore

1998-2001, 3 years MBA- MIS course Senior lecturer

Shri Nehru Maha Vidyalaya College of Arts and Science, Coimbatore

1996 to 1998, 2 years BBA, B.Sc Comp. Sci, MBA-Systems, MCA, B.Sc

Lecturer

DATAPRO INFOTECH, Coimbatore

March 1993-March 1996 3 years

DOS, FOXPRO and Visual Basic for Diploma Program

Teaching faculty

Qualifications:

1. PhD (Doctor of Philosophy in DATA MINING) from the Department of Computer Science, Jamia Millia Islamia, New Delhi under Dr Syed Ismail Ahson, PhD (Sheffield), Head & Professor, Computer Science Department, and former Vice Chancellor Patna University under the title “Some Statistical methods in Clustering Techniques for Very Large Data Bases” awarded in 2005. (very large data bases currently termed as Big data) 2. MCA- Master of Computer Applications from Avinashilingam Deemed University (Women’s University), Coimbatore, with 83% 1996.

3. BA Triple Major (Mathematics, Accountancy, Statistics) from Sri Venkateswara University, Tirupathi, India with 89%, with GOLD MEDAL in Mathematics, and UNIVESITY 3rd RANK, 1993.

4. Intermediate from Board of Intermediate Education, Hyderabad with 75%. 1990.

5.S.S.C from Board of Secondary Education, Andhra Pradesh, India with 84 % National Merit Scholarship holder for 6 years.

Total Teaching Experience: 25 + years.

5

Awarded:

1 Mr Raju Ranjan. Ideal

institute associate professor.

Data mining techniques in higher education

Dr J Ranjan UttaraKhand Technical University, Uttara Khand. Registered in 2010, completed Awarded Sep 2018.

2 Mr. Vishal Bhatnagar, IP university professor

Data Mining Techniques in CRM for competitive advance in business organizations.

Dr J Ranjan Shobhit University Awarded in 2011

3 Ms. Ruchi Agarwal, Galgotias institute Greater Noida.

Study of Data Mining Techniques in Decision Making for strategic Advantage in Business Organizations

Dr J Ranjan BIT Mesra Ranchi Awarded 2013

4 Ms. Pooja Tripathi, Professor IPEC, Ghaziabad.

Study of expert systems for competency mapping for the successful organization

Dr J Ranjan BIT Mesra Ranchi Awarded 2013

5 Mr Nirmalya Chakraborty, Sr Security Analyst, JP Morgan Pune.

Threat modelling for medical data protection in small and medium enterprises

Dr J Ranjan BIT Mesra Ranchi Awarded 2017

6 Easwar Krishna Iyer, Associate Prof, Great Lakes Chennai

Cloud computing and blue ocean strategy: creating a new strategic sequence. : 2017

Dr JRanjan Centurion University of Technology & Management, Orissa. Awarded 2017

7 Mr. Vishal Bhatnagar, IP university professor

Data Mining Techniques in CRM for competitive advance in business organizations.

Dr J Ranjan Shobhit University

Mr Jayesh Gaurav, Senior advocate Supreme court

Developing Control Based Systems for cybercrimes using Modern technology, advancements and cyber laws towards hi-tech society: India specific model

Dr J Ranjan Singhania University Awarded 2017

Ongoing: 5 students are pursuing.

PhD RESEARCH GUIDANCE -- NATIONAL

6

Authorized/Approved External PhD Examiner for Anna University, Chennai. Attended 7 such PhD viva presentations.

Authorized Approved External PhD examiner for University of Newcastle, Mauritius university of science and technology

Authorized Approved External PhD examiner for Birla University, Ranchi, Amity University, Noida

1 Dost Muhammad Khan

The Development of a Unified Theoretical Framework for Data Mining using a Composite Functions Approach

Dr JRanjan Supervisor

University of Technology , Mauritius

2 Martin Antony

Management perspective of FDI in retail in India

Dr JRanjan Supervisor

University of Newcastle 2010 Australia

3. May Lau The Effects of Marketing Mix on Students’ Choice of Private Higher Education in Hong Kong – A Case Study of YMCA College of Continuing Education

Dr JRanjan Supervisor

University of Newcastle 2009 Australia

4 Yuyu Chiang E-commerce business modelling in Hong Kong

Dr JRanjan Supervisor

University of Newcastle 2010 Australia

5 Alfred Cheng Examining the Adoption of Relationship Marketing Orientation by Global B2B eCommerce Organizations in China and the Moderating Impact of Uncertainty Avoidance Dimension

Dr JRanjan Supervisor

University of Newcastle 2012-2017 Australia

6 Betty Leung How System Quality and Information Quality Influence Mobile User Behavioral Intentions to Use Trade Show Application Systems in Hong Kong: The Mediating Effects of Perceived Ease of Use and Perceived Usefulness

Dr JRanjan University of Newcastle Completed in 2017.

7 Chan Jee An Evaluation Study of the Deficiencies of the Vroom's Expectancy Model to Improve the Predictability of the Model on Job Motivation

Dr JRanjan University of Newcastle Completed 2011-2013.

INTERNATIONAL DBA GUIDANCE - DETAILS

7

8 Chan Ping Kwong Sherman

What are the most important factors influencing the customer purchase decision on selecting Skimmed Milk and Whole Milk?

Dr JRanjan University of Newcastle Completed June 2018

Ongoing: 3 students. • Sampoerna School of Business, Jakarta, Indonesia. • Mauritius University of Science & Technology. • University of Varna, Bulgaria. • Indo-German Export Promotion. • IETE- Institution of Electronics and Telecommunications Engineers, Govt of India • ISTE Indian Society for Technical Education, Govt of India • Institution of Charted Accounts of India, ICAI, Govt of India. • AIMA, Delhi. • Anna University. India. • Shobhit University, UttaraKhand Technical university, India • Indo-German Export Promotion- Deeply engaged in policy and technology related matters. TEACHING FEEDBACK- OF COURSES TAUGHT. • Emergent Technologies and new business opportunities 4.1/5, 4.4/5 (total no of students 180) • Digital Business models and new opportunities. • Digital transformation and Business innovation. 8/10 • Big Data Analytics and BI 4.2/5 (No of students 230), 9/10 • digital transformation in designing strategic business models 8.8/10 • Business Model Innovation. 8.3/10 • Design Thinking, Critical Thinking and Problem solving approaches (4.2/5) CURRENT RESEARCH INTERESTS:

• Business Model Innovation using Design Thinking; Critical Thinking for problem solving. • Big Data Analytics • Digital transformation and Digital Business strategies. • Emergent Technologies in Business

CURRENT ADMINISTRATIVE INTERESTS • Institutional rankings and brand building in universities and business schools. • International Placements, internships, mobility, immersions. • Business School Brand building, quality international admissions, new innovative models. • Excellent knowledge dissemination w.r.t International Program Module, architectures. • Be a part of excellent sustainable growth of IS area in joint research and studentsstudent’s engagement

International consultancy assignments completed

Select Technical Consultancy- completed

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ADMINISTRATIVE ROLES HELD

Associate Dean International Relations, Group IMT, India (From 2012 – 2019 June)

Chairperson, International Linkages, IMT, Ghaziabad, India (2007-2012)

IT Area Chairperson. IMT, Ghaziabad, 2011-2012, India

Academic Project coordinator, Erasmus Mundus IMT Ghaziabad with European commission 2009-2013.

Member Research and Doctoral Program, IMT Ghaziabad.

Member Placements Committee, IMT, Ghaziabad., India

Resource person Admissions, IMT, Ghaziabad., India

Program Director, Jaipuria Institute of Mgmt, Noida, India

Proctor-Academic Discipline, Jaipuria Institute of Mgmt, Noida, India

Head of CS, Galgotias GIMT Institute, Greater Noida, India

Chairperson, Library Committee, Galgotias, Greater Noida. India

Consultant to Public & Private software companies on Database / Applications development and other DB Applications

MEMBER, Panel of Exam Evaluation/Moderation Board for IETE, AIMA, DOEACC, IMT-DLP/DOLI.

External Practical/Theory Examiner for UPTU, Agra University, and Bharathiyar University. India.

Program Director, a one-year Diploma Program for IMT-NIIT Imperia Executive Program for Young Managers.

Conducted/has been conducting International MDP at IMT Ghaziabad. The first person to initiative such process at IMT Ghaziabad. Resource Person for One Year Diploma for Domino’s Pizza, and Director Generals of Indian Defense members, MDP training for ONGC, SBI, LIC by IMT Ghaziabad in the area of IT and Systems.

Member of Research Committee, PGP Committee, and Admissions Committee at IMT Ghaziabad.

Associate Editor: International Journal of Intercultural Information Management, Inderscience Publishers http://www.inderscience.com/browse/index.php?journalCODE=ijiim from 2008 to 2018

Editor : Inter disciplinary journal of information knowledge and management, Informing Science Institute http://www.ijikm.org/editorial.html, from 2008 to 2018

Managing Editor : IGI ‘s International Journal of Green Computing (IJGC), http://www.igi-global.com/journal/international-journal-green-computing-ijgc/1175#editorial-board upto 2016

International Journal of Computer and Communication Technology (http://www.interscience.in/ijcct.html)

Editorial Board Member: International Journal of Electronic CRM, Inderscience Publishers Editorial Board Member: International Journal of Computer Vision and Robotics, Inderscience Publishers Editorial Board Member: International Journal of Modeling in Operations Management (IJMOM),

Inderscience Publishers Editor, Journal of Software: Academy publishers. Reviewer: Journal name: Information Sciences, Elsevier. Associate Editor, for International Journal: Journal of Theoretical and Applied Information Technology Technical Editor : Information Technology Journal : ANSI Publishers, http://www.ansinet.com/ Serving as a Technical Reviewer for 15 Inderscience journals (Inderscience publishers, UK).

o Serving as a Technical Reviewer for several 8 Emerald Journals, Emerald Publishers, Elsevier journals.

EDITORIAL ACTIVITIES

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GUEST EDITOR: INTERNATIONAL REFEREED JOURNALS IJECRM: International Journal of Electronic Customer Relationship Management, Inderscience

Publishers, for a special issue on IIRB 2008, International Conference on Innovation in Redefining Business Horizons. Volume 4 - Issue 1 - 2010

IJVCM International Journal Value Chain Management, Inderscience Publishers, for a special issues on IIRB 2008, International Conference on Innovation in Redefining Business Horizons.2010 Vol 3 No 4. Guest Editor Dr Jayanthi Ranjan

TLO - The Learning Organization Emerald Publishers Vol 18, Issue 2, 2011, Guest Editor: Dr Jayanthi Ranjan.

JKMP; Journal of Knowledge Management Practices. Vol. 11, SI-1, January 2010, Guest Editor , Dr Jayanthi Ranjan

Guest Editors: Dr. Jayanthi Ranjan and Professor Easwar Krishna Iyer Special Issue on SMAC: Social, Mobility, Analytics and Cloud Computing. IJIIM International Journal of Intercultural Information Management 2014 Vol. 4 No. 2/3

o http://www.inderscience.com/info/inarticletoc.php?jcode=ijiim&year=2014&vol=4&issue=2/3 Guest Editor, IJLEG International Journal of Logistics Economics and Globalization. Int. J. Logistics

Economics and Globalization, Vol. 6, No. 2, 2014. SPECIAL ISSUE: SOCIAL MEDIA AND E-MARKETING. http://www.inderscience.com/info/inarticletoc.php?jcode=ijleg&year=2014&vol=6&issue=2

For year 2014-2019

1. Jayanthi Ranjan, Sanchita Krishna (2016) “ Vizury: Empowering the Digital Customer Relationship”, WDI Publishers, Case No 1-430-452, Teaching note: 1-430-452 Hyperlink: http://wdi-publishing.com/casedetail.aspx?cid=1430452

2. Sandeep Puri, Jayanthi Ranjan (2015) ATONE HOSPITAL , Case -Reference no. 915-006-1 Authors: Puri, S. Institute of Management Technology, Ghaziabad (IM). Hyperlink : http://www.thecasecentre.org/educators/products/view?id=126052

3. Jayanthi Ranjan, Manubhav Goel (Student), Shreya Bisht (Student) Case title: OLA cabs: sustainability the smart way? , (2015) with teaching note, published in case centre. Hyperlink : http://www.thecasecentre.org/educators/products/view?id=130322

4. Jayanthi Ranjan, Varsha Arvind (Student), Haran (Student), 2015, case title: WASSUP ONDEMAND: THE QUESTION DHOBI GOES DIGITAL, published in The case centre, Hyperlink: http://www.thecasecentre.org/educators/products/view?id=130320

5. Jayanthi Ranjan, Sanchitha Krishna (Student) (2015) Indian Railway Catering and Tourism Corporation Limited (IRCTC): eCatering for Indian Railways’ http://www.thecasecentre.org/educators/search/results?s=2536298CC9D13E7CD91EBEEB6812F89E

6. Easwar Krishna Iyer, Jayanthi Ranjan.” “BlazeClan Technologies: Cloud Computing Adoption in India”, A

Richard Ivey Case Study and teaching note, Product Number - 9B14E025. Hyperlink:

https://www.iveycases.com/ProductView.aspx?id=64857.

7. Jayanthi Ranjan, Sandeep Puri . “Ideas Kitchen’s Expansion Fix”, A Richard Ivey Case Study. Case developed

with teaching notes Published with Richard Ivey House. Hyperlink:

https://www.iveycases.com/ProductView.aspx?id=68688

8. Jayanthi Ranjan, Parijaat Upadhyay Case developed, published with teaching notes and sent to Richard Ivey House. Titled: AIRTEL MONEY: CAN THE AFRICAN MAGIC BE ‘REPLICATED’ IN INDIA. https://www.iveycases.com/ProductView.aspx?id=63614

CASES WRITTEN FOR IVEY AND ECCH/THE CASECENTRE

10

9. Jayanthi Ranjan (2014), ‘The Online Classifieds Battle- OLX India over Quikr’, Co-authors: Students of IMT: VP Haran, Dasarathi Varatharajan and Shankar Gopinath. Case ID : 514-131-1; Teaching Notes ID : 514-131-8 Hyperlink : http://www.thecasecentre.org/educators/products/view?id=124856

10. Jayanthi Ranjan (2014), ‘The battle against Anemia- the Tamil Nadu Model. Co-authors: Students of IMT: VP Haran, Dasarathi Varatharajan and Shankar Gopinath, Case ID : 314-298-1 ; Teaching notes ID : 314-298-8 Hyperlink http://www.thecasecentre.org/educators/products/view?id=124854

11. Jayanthi Ranjan (2014) CAN ABSOLUTDATA SUSTAIN SMART AND INTELLIGENT ANALYTICS? Co-author: Student of IMT: Gagandeep Singh.Case ID : 814-072-1 Teaching notes ID : 814-072-8 Hyperlink : http://www.thecasecentre.org/educators/products/view?id=124913

12. Jayanthi Ranjan (2014) THE MAIDS' COMPANY: ENHANCING QUALITY OF LIFE. Co-author: Student of IMT: Ashutosh Navgaje.Case ID : 814-067-1 Teaching Notes ID : 814-067-8 Hyperlink : http://www.thecasecentre.org/educators/products/view?id=124766

13. Jayanthi Ranjan (2014) DealGali: Empowering Offline Businesses. Co-author: Student of IMT: V Raghavendra and Rahul Billapati. Case Id : 914-027-1 Teaching Notes ID : 914-027-8 Hyperlink : http://www.thecasecentre.org/educators/products/view?id=124725

14. Jayanthi Ranjan (2014) IT in Hitexal Diamonds Pvt Ltd, Surat. Co-authors: Karthik G (Student, IMT Ghaziabad), Vikas Gupta (Adjunct Faculty IMT Ghaziabad). Case ID : 314-307-1 Teaching note ID : 314-307-8 Hyperlink : http://www.thecasecentre.org/educators/products/view?id=124911

15. Jayanthi Ranjan (2016) Sanchita Krishna Shankar Gopinath, ‘Should Mahindra Reva Strengthen its market position in India?" . Richard Ivy Case House. https://www.iveycases.com/ProductView.aspx?id=72300

16. Jayanthi Ranjan (2014) SAKHA – A SOLUTION TO OVERCOME THE NIRBHAYA FEAR? Co-authors: Students of IMT: Anish Shankar, VP Haran, Dasarathi Varatharajan and Shankar Gopinath.(in Review for SAGE CASE journal) (This case has been selected as a top ten case study out of 100 cases of John Molson International case writing competition in Montreal Canada, certification of appreciation was awarded)

17. Jayanthi Ranjan Utkarsh Tripathi (IMT Student) Krati Gupta (IMT Student). (2018) Case titled: The Green Snack Co Brings Healthy Snacking to India , Case - Reference no. 818-0025-1, case hyperlink https://www.thecasecentre.org/main/products/view?id=151902 Teaching note hyperlink: reference no : 818-0025-8

18. Jayanthi Ranjan Utkarsh Tripathi (IMT Student) Krati Gupta (IMT Student) (2018) Will Mumma's Box Be Able to Change Taste of India? Case Reference no. 818-0028-1 https://www.thecasecentre.org/educators/products/view?id=152068 Teaching notes : 818-0028-8 ID ref. no.

For YEAR 2010-2013

19. Jayanthi Ranjan “RFID Enabled Rural e-healthcare at SRHS”, (2013) registered with European Case Clearing House (ECCH), now known as The Case Centre, Case ids: 913-018-1, 913-018-8, hyperlink : http://www.thecasecentre.org/educators/products/view?id=118310 ,teaching-notes-hyperlink http://www.thecasecentre.org/educators/products/view?id=118311 Jayanthi Ranjan “Women on Wheels: Can Technology spin the wheel of fortune? Register with . European Case Clearing House (ECCH), now known as The Case Centre, Case ids: 814-005-1, 814-005-8, hyperlink http://www.thecasecentre.org/educators/products/view?id=119949, teaching-notes-hyperlink http://www.thecasecentre.org/educators/products/view?id=119953 Sandeep Puri, Jayanthi Ranjan, Anand Khanna, Bhavna Bhalla (2013), “Magic Automobiles”, registered with European Case Clearing House (ECCH). Case id: 513-082-1. hyperlink http://www.thecasecentre.org/educators/products/view?id=117684 teaching notes published and available

20. Jayanthi Ranjan “Smartwisdom's Predicament Towards Big Data”, (2013) registered with European Case Clearing House (ECCH), now known as The Case Centre, Case ids: 913-020-1, 913-020-8, hyperlink :

11

http://www.thecasecentre.org/educators/products/view?id=118657 , teaching-notes-hyperlink http://www.thecasecentre.org/educators/products/view?id=118658 Sandeep Puri, Jayanthi Ranjan (2012), “CRM at Sparx Restaurant”, registered with European Case Clearing House (ECCH). Now known as Case Centre, Case id: 512-084-1. Hyperlink http://www.ecch.com/educators/products/view?id=112971 teaching notes published and available

21. Sandeep Puri, Jayanthi Ranjan (2011 October) Delhi Bank of India: Dilemma of a New Bank Manager, case related questions developed. Published edited book.

NAME OF THE PROGRAM @ IMTG

DATES TOTAL NUMBER OF PARTICIPANTS AND THEIR PROFILES

NAME OF THE INTERNATIONAL SCHOOL VISITED

FDP on doing business in India, at IMTG Campus

March 25 – 29, 2013 26 ALL faculty from School of Business.

University of Sandiego. USA

Executive program on “India’s Jugaad”

10 Jan – 11 Jan 2012 21 Post graduate students in International business

Elon University USA

Doing business in India

29th and 30th April 2013

70 Post Graduate delegates and Alumni of their college

The Lisbon MBA International is in the “Financial Times top 100 Global MBA ranking”. The Lisbon MBA, accredited by EQUIS and AACSB

Doing business in India: Rural Perspective.

November 27th to December 6th, 2012

25 Post Graduate Students and their Alumni of their college.

Copenhagen Business School, Denmark

India Industry Practicum

January 5,2013 to January 15,2013

8 students Masters University of Sandiego. USA

Doing Business in India

Feb 15 to Feb 19, 2010

23 CEOs & CIOs. Fochhochschule Vorarlberg Institute, Austria

Doing business in UAE October 27-31, 2013, 25 PG students IMT Dubai India Industry Practicum

March 25-29 2013 Repeat program

8 students - Masters University of Sandiego. USA

Delhi Copenhagen Urban Challenge

14th July to 17th 2014 Again repeat program July 6 to July 19, 2015

18 CEOs Copenhagen Business School, Denmark

Doing business in India: Rural Perspective.

November 19th to December 29th, 2013 REPEAT program

25 International delegates

Copenhagen Business School, Denmark

INTERNATIONAL TRAINING PROGRAMS – AS PROGRAM DIRECTOR

12

Doing Business in India

July 12-18, 2014 18 Masters students University of Nebraska all campuses

Doing Business in India

March 29 to April 2, 2015 Again March 20-16 2016

26 Masters students Instituto Universitário de Lisbon, Portugal

Doing Business in India

March 14-21 2016 23 CEOS of different companies of Europe and Alumni of Telecom B school

Telecom Business School

Doing Business in India: Technology and Culture.

June 19-20, 2016 26 Bachelors students This is the THIRD time repeat program

Instituto Universitário de Lisbon, Portugal

Doing Business in India: Technology and Culture.

April 1-8, 2017 18 Bachelors students This is the Fourth time repeat program

Instituto Universitário de Lisbon, Portugal

Doing Business in India: Technology and Culture.

March 18-24 2017 19 Bachelors students This is the second time repeat program

University of Nebraska, Omaha.

Digital India : trends. Sep 12-21, 2017 13, CEO, CIO level senior executives

Telecom Business School, France

Doing Business in India: Technology and Culture.

January 20-25 , 2018, Repeat 2019

18 Bachelors students Repeat program.

Instituto Universitário de Lisbon, Portugal

Doing Business in India: Technology and Culture.

March 18-24 2018, Repeat 2019

19 Executive MBA, This is the third time repeat program

University of Nebraska, Omaha.

SELECT NATIONAL MDPS ORGANISED

Sr. No

Name of the program/year

Duration of the program

Title /content of sessions

Overall rating of teaching faculty

1 All India top ten ranked Post graduate executive certificate program in Big Data and Data Science.

6 months duration In Association with Nulearn

90 hours of total sessions and two campus visits. Rest of the hours are online.

9.0 / 10.0

2

MDP on Big Data For BHEL executives Noida

3 days Big Data analytics

A+

13

THREE times organized. 2013-2015.

3 MDP on Business Intelligence TWICE repeated. 2013

4 days Technical MDP on Data mining and Data warehousing

A+

4 Executive Program for Young Managers (EPYM) in association with NIIT Imperia

Spread over 1 year, it covers 18 courses of 20 hours each course, June 2009- July 2010

2 courses. MIS and E-Business

A+ A + as program director

5 MDP on Data Mining 2 days. 2005 September

Program director of the program

4.2/5

6 MDP on very large databases

3 days 2005 December

12 participants, program director.

Feedback not taken

7 FDP for faculty In GIMT, Greater Noida

3 days. UGC sponsored.

I have offered extensive consulting to firms like Dominos, Absolutdata, Galgotias University, NIIT Imperia, NTPC, Ecotext Corp Coimbatore, Kailash Corp Mumbai.

Year 2017-19

1. Gaurav Dubey; Ajay Rana; Jayanthi Ranjan (2017) Title: Fine-grained opinion mining of product review using sentiment and semantic orientation, International Journal of Business Information systems, 2017 Vol.25 No.1, https://www.inderscience.com/info/inarticle.php?artid=83274

2. Vandna Sharma, Nirmalya Chakraborthy, Jayanthi Ranjan (2018) Investigating employees’ perception of the security of medical data: an empirical analysis from India https://www.inderscience.com/info/ingeneral/forthcoming.php?jcode=ijbis

3. Geeta Chhabra, Dr.Vasudha Vashisht, Dr.Jayanthi Ranjan, A Comparison of Multiple Imputation Methods for Data with Missing Values, Published Indian Journal of Science and Technology, May 2017, Vol (10) 2. Scimago ‘H’ Index: 41 Thomson Reuters "Web of Science". In Master List of Thomson Reuters.

http://indjst.org/index.php/indjst/article/view/110646 4. Geeta Chhabra, Dr.Vasudha Vashisht, Dr.Jayanthi Ranjan, Microarray Gene Expression Data

Prediction with Genetic and Machine Learning Classifier, Published in International Journal of Innovative Technology and Exploring Engineering (IJITEE). (Scopus Indexed).

https://www.ijitee.org/wp-content/uploads/papers/v8i4/D2686028419.pdf

INTERNATIONAL REFEREED JOURNAL PUBLICATIONS

Management consulting National Assignments:

14

Year 2013-2016

1. Gaurav Dubey, Ajay Rana, Jayanthi Ranjan (2016) A research study of sentiment analysis and various techniques of sentiment classification, International Journal of Data Analysis Techniques and Strategies, 2016 Vol.8 No.2, https://www.inderscience.com/info/inarticle.php?artid=77485

2. Jayanthi Ranjan, Pooja Tripathi (2011) A holistic framework for the assessment of faculty 2011 IJBIS, International Journal of Business Information Systems, Inderscience Publishers, Vol.7 No.2, https://www.inderscience.com/info/inarticle.php?artid=38511

3. Archana Singh, Ajay Rana, Jayanthi Ranjan, (2015) Data mining techniques and its effect in customer relationship management Int. Journal of Data Analysis Techniques and Strategies, Vol. 7, No. 4, 2015. Inderscience Publishers.

4. Archana Singh, Ajay Rana, Jayanthi Ranjan (2015) Proposed analytical customer centric model for an automobile industry, Int. J. Data Mining, Modelling and Management, Vol. 7, No. 4, 2015, Inderscience Publishers.

5. Dipyaman Sanyal, Jayanthi Ranjan, Big Data: Prospects and Challenges, VIKALPA, The Journal for Decision Makers, 40(1) 1–25 © 2015 SAGE Indian Institute of Management, Ahmedabad http://www.sagepub.in/journals/Journal202413?siteId=sage-india&prodTypes=any&q=vIKALPA&fs=1.

6. Jayanthi Ranjan (December 2016), “International Academic Collaborations In B-Schools Articles in Business World”, http://businessworld.in/article/International-Academic-Collaborations-In-B-Schools/30-12-2015-89802/

7. Jayanthi Ranjan (December 2016), “Business School Faculty Feedback: A Tool For Excellence Or Appeasement?”, http://businessworld.in/article/Business-School-Faculty-Feedback-A-Tool-For-Excellence-Or-Appeasement-/28-12-2015-89751/

8. Archana Singh & Jayanthi Ranjan (2014), “A framework for mobile apps in colleges and universities: Data mining perspective”, in Journal name: Education and Information Technologies, Publisher: Springer Publication. Hyperlink for the article: http://link.springer.com/article/10.1007/s10639-014-9345-5.

9. Archana Singh, Ajay Rana, Jayanthi Ranjan (2014), ‘ An Improvised Approach to Generate Significant Association rules from Customer Transaction Database: Empirical Analysis”, Journal of Theoretical and Applied Information Technology 20th October 2014. Vol. 68 No.2. Hyperlink : http://www.jatit.org/volumes/Vol68No2/23Vol68No2.pdf

10. Jayanthi Ranjan (2014), Big Data Applications in Healthcare. Book Chapter, In the edited book Source title: Impact of Emerging Digital Technologies on Leadership in Global Business, IGI Publishers. http://www.igi-global.com/chapter/big-data-applications-in-healthcare/111556

11. Jayanthi Ranjan, (2014), “The In and Outs of Data centre”, The CEO Magazine" online version at http://www.the-chiefexecutive.com/features/featurethe-ins-and-outs-of-data-centres-4501704/

12. Puri, S; Ranjan, J, “Delhi Bank of India: Dilemma of a New Bank Manager”, Consumer-Centric Marketing Management, IGI Global, USA, 2014, pp. 121-126, ISBN: 978-1-4666-4357-4

13. Gunjan Malhotra, Jayanthi Ranjan (2013) An Empirical Investigation towards Indian Consumer’s Preference Over Theme parks. International Journal of Business Excellence (IJBEX) Vol 6, No 1, 2013, Inderscience Publishers.

14. Vinay Kumar Ahlawat, Jayanthi Ranjan (2013) A staged framework towards citizen-centric knowledge portal in developing countries, International Journal Indian Culture and Business Management, Vol. 6, No. 1, 2013, Inderscience publishers.

15. Pooja Tripathi, Jayanthi Ranjan (2013) Data Flow for Competence Management and Performance Assessment Systems: Educational Institution Approach’ for publication in Int. J. of Innovation and Learning. Inderscience Publisher. Vol.13, No.1, pp.20 - 32. http://www.inderscience.com/info/inarticle.php?artid=50579

16. Ruchi Agarwal, Jayanthi Ranjan (2013) “An empirical investigation on association rule mining 17. in Indian retail industry”, International Journal of Intercultural information management, IJIIM, Inderscience

Publishers, Vol. 3, No. 3, 2013.

15

18. Malhotra, G and Ranjan, J. “A comparison of consumer’s choice to brand packaged foods in India: an empirical investigation”, International Journal of Business Competition and Growth, Vol.3, No. 2, 2013, pp 139-149.

19. Archana Singh, Ajay Rana (2015) Proposed analytical customer centric model for an automobile industry Int. J. Data Mining, Modelling and Management, Inderscience Publishers. Volume 7, No 4, 2015.

20. Archana Singh, Ajay Rana (2015) Reviewing Data mining techniques and its effect on Customer Relationship Management International Journal of Data Analysis Techniques and Strategies, Inderscience Publishers. Volume 7, No 4, 2015. For year 2012, 2011

21. Ruchi Agarwal, Jayanthi Ranjan, Tarun Pandeya, S. L. Gupta (2012) ‘An Empirical Investigation on Kohonen

Clustering in Indian Retail Industry’, International Journal of Computer Applications, IJCA, in a Special Issue. Published by Foundation of Computer Science, New York, USA. All IJCA articles are hosted in Harvard.edu domain. URL: http://www.ijcaonline.org/specialissues/icnict/number1/9013-1004

22. Jayanthi Ranjan, Nirmalya Chakraborty , Vandana Sharma (2012) ‘Federated RHIO solution for HR healthcare data protection”, Journal of Bio-equivalence and Bioavailability, Open access, March 2012, Volume 3, Issue 3, page 121. BABE 2012. www.omicsonline.org/0975-0851/0975-0851-S1.10-004.pdf , http://omicsonline.org/ArchiveJBB/BABE-2013-proceedings-tracks.php

23. Jayanthi Ranjan, B.S Sahay (2012) Towards Service Oriented Enterprise Systems: A Business Intelligence Perspective Edited book chapter. SAGE Singapore and UK. hyperlink: http://www.uk.sagepub.com/books/Book235774#tabview=toc it took 5 years after acceptance to get published.

24. Sandeep Puri, Jayanthi Ranjan (2012) Study of logistics issues in the Indian pharmaceutical industry. International Journal of Logistics Economics and Globalisation, Vol. 4, No. 3, 2012 Inderscience Publishers.

25. Ranjan Raju., Ranjan Jayanthi and Bhatnagar, V. (2012), ‘Critical Success Factor for Implementing Data Mining in Higher Education: Indian Perspective’, Paper accepted in International Journal of Computational Systems Engineering (IJCSysE), Inderscience Publishers, ISSN: 2046-3405.

26. Bhusry Mamta, Ranjan Jayanthi (2012) Competency Management in Engineering Institutions: an Expert System based Knowledge Management Perspective, International Journal of Applied Information Systems. Hyper link : http://www.ijais.org/archives/volume2/number5/158-0336.

27. Mamta Bhusry, Jayanthi Ranjan. (Sep 2012) “Knowledge Collaboration in Higher Educational Institutions in India : Charting a Knowledge Management Solution”, IJCSI International Journal of Computer Science Issues, Vol. 8, Issue 5, No 3.

28. Santanu Roy, Jayanthi Ranjan “Strategic Deployment Of Knowledge Workers: A Case Study”, Journal of Knowledge Management Practice, Vol. 13, No. 2, June 2012, http://www.tlainc.com/articl303.htm

29. Sandeep Puri, Jayanthi Ranjan. (2012) Out of stock conditions affecting Customer satisfaction and customer loyalty The Journal of Business & Retail Management Research”. Volume 6, Issue 1.

30. Kongkiti Phusavat, Suphattra Ketsarapong, Jayanthi Ranjan , Binshen Lin (2012) ‘Developing a university classification model from performance indicators’, Performance Measurement and Metrics. Emerald Publishers, Vol 12, Issue 3, pp 183-213. http://www.emeraldinsight.com/journals.htm?articleid=1959535

31. Mamta Bhursty, Jayanthi Ranjan (2012) ‘Enhancing the Teaching-Learning Process: A Knowledge Management Approach’, International Journal of Educational Management, Emerald Publishers. Volume 26, Issue 3. http://www.emeraldinsight.com/journals.htm?issn=0951-354x&volume=26&issue=3

32. Jayesh Gaurav Sanjive Tyagi Jayanthi Ranjan (2012) Smart Card Fraud Prevention Scheme Using Fingerprinting Authentication. International Journal of Computer Science and Information Technologies, Vol. 3 (1), 2012.

33. Kongkiti Phusavat, Jayanthi Ranjan, Binshan Lin (2012) Social Infrastructure Investments: Accounting and Information Systems’ Roadblocks. Electronic Government: An International Journal. Inderscience Publishers. Vol. 9, No. 3, 2012

34. Ranjan, J; and Puri, S.(2012) “Out of stock conditions affecting Customer satisfaction and customer loyalty” “The Journal of Business & Retail Management Research”. Volume 6, Issue 2, pp. 38-52

16

35. Jayesh Gaurav, Sanjive Tyagi, Jayanthi Ranjan (2012) An Intuitive Approach to Prevent Smart Card Fraud using Fingerprinting Authentication and Enhanced Data Encryption Standard (EHDES), International Journal of Computer Applications, Foundation of Computer Science, USA Volume 40 - Number 16

36. Puri, Sandeep; and Ranjan, Jayanthi. “Stock outs ousting Customers", Progressive Grocer, April 2012, pp. 72-74.

37. Malhotra, G. And Ranjan, J. “A comparison of consumer’s choice to brand packaged foods in India: an empirical investigation’, International Journal of Business Competition and Growth (IJBCG), June 2013. For year 2011.

38. Jayanthi Ranjan. Managing student data: a data mining-based framework for business schools. Int. J. Information and Operations Management Education, Inderscience publishers Vol. 4, No. 1, 2011.

39. Pooja Tripathi Jayanthi Ranjan.(2011) A holistic framework for the assessment of faculty Int. J. Business Information Systems, Inderscience Publishers, Vol. 7, No. 2, 2011.

40. Vishal Bhatnagar, Jayanthi Ranjan. Time to implement data mining in insurance firms for effective CRM and CRM analytics. International Journal of Networking and Virtual Organizations (IJNVO) Volume 9 - Issue 1 –2011 pp 1-22. Inderscience publishers. http://www.inderscience.com/search/index.php?action=record&rec_id=40932&prevQuery=&ps=10&m=or

41. Vishal Bhatnagar, Jayanthi Ranjan Raghuvir Singh. Analytical customer relationship management in insurance industry using data mining: a case study of Indian insurance company. International Journal of Networking and Virtual Organizations (IJNVO) Volume 9 - Issue 4 –2011 pp 331-366. Inderscience publishers. http://www.inderscience.com/search/index.php?action=record&rec_id=43803&prevQuery=&ps=10&m=or

42. Jayanthi Ranjan, Vishal Bhatnagar. Role of knowledge management and analytical CRM in business: data mining based framework ‘International Journal of Networking and Virtual Organizations (IJNVO) Volume, Emerald Publishers. Vol 18, Issue 2, March 2011

43. Jayanthi Ranjan. Framework for knowledge sharing in Business schools. ‘The Learning Organization’, Emerald Publishers, special issue. Emerald Publishers. Vol 18, Issue 2, 2011

44. Vishal Bhatnagar, Jayanthi Ranjan, Raghuvir Singh. Real-time analysis on finding significance of data mining on CRM of service sector organizations: an Indian perspective. IJECRM International Journal of Electronic CRM. Volume 5 - Issue 2 - 2011 Inderscience Publishers.

45. Jayanthi Ranjan. Service-oriented architecture for business intelligence: a research agenda. IJASM, International Journal of Agile Systems and Management Vol4, No 4, December 2011 Inderscience publishers.

46. Jayanthi Ranjan, Sandeep Puri. Sales force automation: research agenda. International Journal of Value Chain Management. Inderscience Publishers. Vol. 5, No. 2, 2011,pp.141-150

47. Mamta Bhusry, Jayanthi Ranjan (2011) ‘Knowledge Collaboration in Higher Educational Institutions in India : Charting a Knowledge Management Solution’, International Journal of Computer Sciences Issues, Vol 8, Issue 5, No 3, September 2011.

48. Mamta Bhusry, Jayanthi Ranjan (2011) Implementing Knowledge Management in Higher Educational institutions in India : A Conceptual Framework, International Journal of Computer Applications (0975 – 8887) Volume 29– No.1, September 2011

49. Jayanthi Ranjan, Gunjan Malhotra (2011) Consumer preference for Entertainment Parks in India, Int. J. Built Environment and Asset Management, Vol. 1, No. 1, pp.94–102. Inderscience Publishers

50. Gunjan Malhotra, Jayanthi Ranjan (2011) Analyzing export market for marine fisheries and seafood products in India" "International Journal of Logistics Economics and Globalization (IJLEG), Inderscience Publishers. Dec 2011 Vol 3 No 4. Page 268-281.

51. Puri, S. and Ranjan, J. (2011) ‘Value drivers for technology enabled sales force automation’, International Journal of Electronic Customer Relationship Management, Inderscience Publishers, Vol. 5, Nos. 3/4, pp.259–271.

52. Puri, Sandeep; and Ranjan, Jayanthi (2012). “Stock outs ousting Customers", Progressive Grocer, April 2012, pp. 72-74.

For year 2009- 2010

17

57. Jayanthi Ranjan, Vishal Bhatnagar. Application of data mining techniques in the financial sector for profitable customer relationship management. International Journal of Information and Communication Technology, Vol. 2, No. 4, 2010. Inderscience Publishers.

58. Jayanthi Ranjan, Ruchi Agarwal. ‘Application of Segmentation in Customer Relationship Management: a Data Mining Perspective. International Journal E-CRM. Inderscience Publishers. Vo 3 No 4, 2009 99 402-414.

59. Jayanthi Ranjan, Vishal Bhatnagar. A holistic Frame work for mobile CRM from Data Mining perspective. Information management and computer security, Emerald Publishers, Vol.17, Issue.02, 2009, pp:151-16Jayanthi Ranjan, Vishal Bhatnagar. A framework for analytical CRM: DM perspective. International Journal Business excellence (IJBEX), Inderscience Publishers, vol.3, Issue.01, 2010

60. Jayanthi Ranjan, Vishal Bhatnagar. Aligning value drivers with business operation by data mining for strategic advantage in business organization. International journal of value chain management (IJVCM), Vol.3, No3, pp.316-330, Inderscience Publishers.

61. Jayanthi Ranjan, Vishal Bhatnagar. Techniques, process and enterprise application for e-CRM using data mining. International journal of value chain management (IJVCM), Vol.3, No 4, pp.401-410, Inderscience Publishers.

62. Jayanthi Ranjan. Integrating analytical Customer Relationship Management with Customer Relationship Management in organizations. International Journal of Innovation and Learning. IJIL, Inder Science Publishers. Vol 8,No 4, 2010.

63. Jayanthi Ranjan. Clustering Methods for Statistical Analysis of Genome Databases. Journal of Information Technology Impact. Vol 9, Issue 3, 2009.

64. Jayanthi Ranjan. Business Intelligence: Concepts, components, techniques and benefits. Journal of Applied and Theoretical Information Technology. Vol 9, No 1, 2009.

65. Jayanthi Ranjan, Pooja Tripathi. A Competency Mapping for Educational Institution: Expert System Approach. International Journal of Computer and Communication Technology, Vol. 2, No. 1, 2010. Pp 126-155.

66. Jayanthi Ranjan. Real Time Scientific Data Architecture for Indian scientific Community, Journal of Applied and Theoretical Information Technology. Vol 9, No 2, 2009.

67. Jayanthi Ranjan, Vishal Bhatnagar. Principles for successful mCRM in organization from DM perspective’. International journal of Electronic CRM (IJECRM), Inder Science Publishers. Vol 4, Issue 4 2009.

68. Jayanthi Ranjan. Role of Analytical CRM in CRM Systems: Importance and Benefits’ Management and Change, national refereed Journal. January 2010, India.

69. Jayanthi Ranjan. ‘Role of Data Mining in Pharma Industry’, Emerald Publishers. International Journal of Health Care Quality Assurance. Vol 22, Issue1, 2009.

70. Pooja Tripathi Jayanthi Ranjan. Competence management in educational systems: practices: issues and challenges. Edited book titled: business and development dynamics issues in India. Vol 1. ISBN 978-81-314-2107-9

71. Jayanthi Ranjan Ruchi Agarwal. ‘Advantages of Decision Trees using Data Mining in Indian Retail Industry’, Vol 11, Special issue 1, JKMP Journal of Knowledge management Practices 2010.

72. Jayanthi Ranjan Raju Ranjan. ‘Application of Data mining Techniques in Higher Education in India’, Vol 11, Special issue 1, JKMP Journal of Knowledge management Practices 2010.

53. Vishal Bhatnagar, Jayanthi Ranjan ‘Principles for successful mobile CRM in organizations from data mining perspective’ International Journal of Electronic Customer Relationship Management 2010 - Vol. 4, No.3 pp. 280 – 301.

54. Tripathi, P.; Islam, S.N.; Ranjan, J.; Pandeya, T. Developing computational intelligence method for competence assessment through expert system: An institutional development approach. 2010 IEEE International Conference on Computational Intelligence and Computing Research (ICCIC), Publication Year: 2010 , Page(s): 1 - 5 ,

55. http://ieeexplore.ieee.org/search/searchresult.jsp?newsearch=true&queryText=IEEE+ICCIC&x=31&y=14&filter=&tag=1

56. Jayanthi Ranjan, Vishal Bhatnagar. Information Security enabled Business Process Architecture for mobile CRM: the role of Technology, Planning, Training and Process. International Journal of Networking and Virtual Organization, Inderscience Publishers Vol.7, No.5, 2010.

18

73. Pooja Tripathi , Jayanthi Ranjan. The 2009 International Conference on Human Resource development (2009 IHRD) date: October 21-22, 2009 Location : Taipei, Taiwan; Special issue in the Publication of the Graduate Institute of International Human Resource Development National Taiwan Normal University 162, Section 1, Ho-Ping E. Rd., Taipei, Taiwan, ROC; ISSN: 2072-926X

75. Jayanthi Ranjan. Global Journal of E-Business and Knowledge Management. Vol 5 No 1.

76. Glogift Journal. “Role of Business Intelligence in Supply Chain Management”. http://www.giftsociety.org/docs/ebusiness_1/Paper_1.pdf

77. Jayanthi Ranjan : Using Data Mining Techniques for HRIS. Pratibimba-The Journal of IMIS, Bhubaneswar. National Non Refereed Journal. For the year 2008

78. Jayanthi Ranjan, Vishal Bhatnagar. ‘Principles for Successful aCRM in Organizations’ Direct Marketing: An International Journal Vol 2 No 4, 2008 Emerald Publishers.

79. Jayanthi Ranjan, Vishal Bhatnagar ‘A Review of Data Mining tools in CRM ‘Journal of Knowledge Management Practices’, Vol 9 No 1, March 2008.

80. Jayanthi Ranjan. ‘Business Justification with Business Intelligence’, Emerald publishers. Vine Journal of Information and Knowledge Management Systems’, Vol 38, No 3, 2008, pp.502-515.

81. Jayanthi Ranjan, Vishal Bhatnagar, ‘Critical Success factors for implementing CRM using Data Mining Journal of Knowledge Management Practices Vol 3, No 9 , Sep 2008.

82. Jayanthi Ranjan. ‘Changing context of Indian management education: an academic framework’, International Journal of Management in Education 2008 - Vol. 2, No.4 pp. 432 - 444.

83. Jayanthi Ranjan, Vishal Bhatnagar. ‘Data Mining Tools: a CRM Perspective’. Indersceince Publishers. International Journal of ECRM. Vol 2, No.4. 2008

84. Jayanthi Ranjan, Vishal Bhatnagar. ‘Data Warehouse Projects: Critical Success Factors’. Interdisciplinary Journal of Information, Knowledge and Management. Informing Science Institute.

85. Jayanthi Ranjan. ‘Real Time Business Intelligence’, Management and Change, an Indian Refereed Journal. Volume 11, No 2, 2007. pp 221-229.

86. Jayanthi Ranjan. ‘Real time Business Intelligence Vis a Vis Traditional Business Intelligence’, Inderscience Publishers, International Journal of Information and Communication Technologies. Vol 1 No.3/4. 2008

87. Jayanthi Ranjan, Goyal.D.P, Ahson. S.I. Data Mining Techniques in Human Resource Management Systems for Better Decisions. International Journal of Business Information systems. Inderscience Publishers. IJBIS Issue 5, Volume 3, 2008.

88. Jayanthi Ranjan. Implementing Business Intelligence in Indian Firms: Prospects and Challenges. International Journal of Indian Culture and Business Management. Inderscience Publishers. JICBM Volume 1 Number 3 2008, pp 277-295.

89. Jayanthi Ranjan.’ Information Technology for Academia’, International Journal of Educational Management, Emerald Publishers, Volume 22, issue 5, 2008 pp. 442-455.

90. B.S.Sahay, Jayanthi Ranjan. ‘Real time Business Intelligence in Supply Chain Analytics’, Information Management and Computer Security, Emerald Publishers. Volume 16, Issue 1, 2008, pp. 28-48.

91. Jayanthi Ranjan, Saani Khalil. ‘Building Data warehouse at Life Insurance Corporation of India-a case study’, Inderscience Publishers, International Journal of Business Innovations in Research. IJBIR No3, Vol 2, 2008, pp.241-261.

92. Jayanthi Ranjan , Saani Khalil. ‘Data Warehouse and Business Intelligence at Shopper’s Stop: A Case Study’, International Journal of Business Excellence. Indersceince Publishers, Volume 1, Number 3, 2008, pp 282-301.

93. Jayanthi Ranjan. ‘Knowledge management in Business school’, Journal of Information and Knowledge Management (JIKM), Vol 7, No 1, 2008. World Scientific Publishing Co.

74. Pooja Tripathi, Jayanthi Ranjan, Tarun Pandeya. ‘PAKS: A Competency based model for an Academic Institutions’, International Journal of Innovation, Management and Technology, Vol. 1, No. 2, June 2010, ISSN: 2010-0248, http://www.ijimt.org/papers/40-M425.pdf

19

94. Jayanthi Ranjan, Vishal Bhatnagar.’ A Review of Data Mining Tools In Customer Relationship Management’. Journal of Knowledge Management Practice, Vol. 9, No. 1, March 2008.

95. Jayanthi Ranjan. ‘Corporate Blogging: Prospects and Challenges’. Sri Lankan Journal of Management, Volume 10,11,2006. Bumper Issue Volume 10, Nos. 3 & 4, July-December 2005 and Volume 11, Nos. 1 & 2, January-June 2006. Hyperlink: http://www.pim.lk/events/sljmbumperissue/

96. Jayanthi Ranjan, Saani Khalil. ‘Conceptual Framework of Data Mining Process in Management Education in India: An Institutional Perspective’, Information Technology Journal. Asian Network for Scientific Computing, Vol 1, Number 7, issue 1, 2008, pp.16-23.

For the year 2006-2007

97. Jayanthi Ranjan, Ruchi Agarwal. ‘Efficient Data Management through Data warehousing’ International Conference on Management Cases ICMC2007. December 3-4, IMT Ghaziabad, India. Allied Publishers.

98. Jayanthi Ranjan. ’Need for Real Time Business Intelligence’. International Journal of Agile systems and Management, Indersceince Publishers, Volume 2, Number 4, 2007, pp.425-443.

99. Jayanthi Ranjan, Kamna Malik. ‘Effective educational process: A data mining approach’ Emerald publishers. Vine Journal of Information and Knowledge Management Systems’, Vol 37, No 4, 2007, pp.502-515.

100. Jayanthi Ranjan, Saani Khalil. ‘Clustering Methods for Statistical Analysis of Genome Databases ’, Information Technology Journal. Asian Network for Scientific Computing, Vol 6, number 8, 2007, pp.1217-1223.

101. Jayanthi Ranjan, Saani Khalil. ‘Application of Knowledge Management in Management Education-a Conceptual Framework’. Journal of Applied theoretical and information technology. Vol 3 No 3 September 2007.

102. Jayanthi Ranjan. ‘Application of Data Mining Techniques in pharmaceutical Industry’, Journal of Applied theoretical and information technology Vol 3 , No 4, December 2007, pp. 61-67.

103. Jayanthi Ranjan, Pooja Tripathi. ‘Measuring Competencies using Expert System: Institutional Perspective’, Journal of Applied theoretical and information technology, No1, Vol 1, 2008.

104. Jayanthi Ranjan. ‘Are Indian Firms ready to implement Business Intelligence: Opportunities and Headaches?’ Journal of advances in Management Research. IIT Delhi Vol 5, issue 1, January 2008.

105. Jayanthi Ranjan. S.I Ahson. Hierarchical Cluster Analysis for Large Data Sets. Varahamihir Journal of Mathematical Sciences” Vol -1, No 1, (2006), pp 1-16, ISSN 0973-3639.

106. Jayanthi Ranjan. S.I. Ahson. Statistical Agglomerative Clustering Methods for Gene Expression Data – A Comparison. Bioinformatics India Journal (Peer Reviewed). Vol 6, no.3. (2006), pp. 70-80.

107. Jayanthi Ranjan, S.I. Ahson. ‘A review of Statistical Clustering Techniques’ Bioinformatics India journal. 2006. Vol2. Abstract can be found at http: //www.bii.in/journal/ BIIJOURNAL/FinalPaperAbstract.aspx?ArticleID=238.

108. Jayanthi Ranjan. Nirmalya Chakraborty. The Anatomy of Information warfare. Proceedings of the 2nd International conference on Marketing Challenges in the Today's Globalised world, FMS-Delhi University, New Delhi. (2006) pp 56-78.

109. Jayanthi Ranjan. Abhishek Maheswari , S.I.Ahson. A study of Real Time Scientific Data being stored by Indian Scientific Community. Journal of Management Development and Information Technology (JMDIT- Mathura, India). (2006) pp 34-45.

International Conference Proceedings

2017-2019

1. Jayanthi Ranjan (2017) service oriented BI: concepts and benefits, Proceedings of National conference on emerging technologies in engineering, Chennai, 12-13, April 2017.

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2. K. Krithiga Lakshmi ; Himanshu Gupta ; Jayanthi Ranjan A Review of Security Issues in Mobile Banking Applications”, published in Proceedings of the 11th INDIACom, 2017 4th International conference on “Computing for Sustainable Global Development”, 01st – 03rd Mar, 2017, (Scopus Indexed).

3. K. Krithiga Lakshmi ; Himanshu Gupta ; Jayanthi Ranjan "USSD – Architecture analysis, Security threats, Issues and Enhancements", in Proceedings of ICTUS’2017; IEEE Conference ID:5062853. International Conference on Infocom Technologies and Unmanned Systems (Trends and Future Directions) (ICTUS'2017), in Dec 18-20, 2017. Hyperlink for IEEE : https://ieeexplore.ieee.org/iel7/8270725/8285955/08286115.pdf

4. K. Krithiga Lakshmi ; Himanshu Gupta ; Jayanthi RanjanUPI Based Mobile Banking Applications - Security Analysis And Enhancement Proposals” in the Amity International Conference on Artificial Intelligence (AICAI -2019), SCI and Scopus Indexed. (published in IEEE Xplore in month of April, 2019. Hyperlink for IEEE : https://ieeexplore.ieee.org/document/8701396

5. Jayanthi Ranjan, Using The 10 Vs of Big Data Framework in Industry Verticals, 26-Sep-18-27th September, 2018 Ramaiah Institute of Technology, Bangalore, The Third International Conference on Recent Advances in Engineering Sciences

6. Krithiga Lakshmi , Himanshu Gupta Jayanthi Ranjan (2017) "USSD – Architecture analysis, Security threats, Issues and Enhancements", Proceedings of International Conference on Infocom Technologies and unmanned Systems (ICTUS'2017), Dec 18-20, 2017.

7. Krithiga Lakshmi , Himanshu Gupta Jayanthi Ranjan (2017) ‘A Review of Security Issues in Mobile Banking Applications’, Proceedings of the 11th INDIACom; INDIACom-2017; IEEE Conference ID: 40353 2017 , 4th International Conference on “Computing for Sustainable Global Development”, 01st - 03rd March, 2017 Bharati Vidyapeeth's Institute of Computer Applications and Management (BVICAM), New Delhi (INDIA) .

8. Jayanthi Ranjan (2017) ‘How organizational CI cycles are informated by Big Data Methods: an Organizational perspective”, International Conference on Future work organizations: perspectives, issues and challenges’, December 28-30, Goa University, Goa, India.

9. Jayanthi Ranjan (2017) ‘Importance of Big Data methods in Competitive Intelligence Process: An Organizational Perspective”, Proceedings of PAN IIM conference held at IIM Lucknow during Dec 14-16, 2017.

10. Jayanthi Ranjan, Sourabh Kadam (2017), Analysis of Customer satisfaction, Service Quality and Scope of knowledge sharing in retail branch banking of Small and Medium enterprises in India, Proceedings of 15th AIMS International Conference held at IMT Ghaziabad during Jan 6-8 2018.

11. Geeta Chhabra, Dr.Vasudha Vashisht, Dr.Jayanthi Ranjan, A classifier ensemble Machine Learning approach to improve efficiency for missing value imputation, Accepted & Presented in GUCON 2018, IEEE conference held on September 28-29, 2018 at Greater Noida, Uttar Pradesh, India.

12. Geeta Chhabra, Dr.Vasudha Vashisht, Dr.Jayanthi Ranjan, Missing value imputation using Hybrid K-Means and Association Rules. Accepted & Presented in ICACCCN, IEEE conference held on 12-13 Oct., 2018.

13. Geeta Chhabra, Vasudha Vashisht, Jayanthi Ranjan Paper Title : A CLASSIFER ENSEMBLE MACHINE LEARNING APPROACHTOIMPROVEEFFICIENCY FOR MISSING VALUE IMPUTATION IEEE INTERNATIONAL CONFERENCE ON COMPUTING, POWER AND COMMUNICATION TECHNOLOGIES 2018 (GUCON) (IEEE Conference Record No 42736), GUCON 2018. September 28- 29, 2018 at Greater Noida, Uttar Pradesh, India.

14. Jayanthi Ranjan (2019) Text mining tools and techniques in business: a review, IAMOT conference, at NITIE, April 7-12 2019. https://www.nitie.edu/IAMOT2019/E-booklet.pdf

2005-2016

15. Jayanthi Ranjan (2016). Application of Analytics to better target physicians, 7th international conference on Transforming healthcare with IT, October 21-22, 2016 Chennai.

16. Jayanthi Ranjan and Pooja Tripathi (2016) The Fourth European Conference on Education, IAFOR Brighton, London June 28-July 2 2016, Faculty Competency Systems: An Empirical Case Study in Business School Education

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17. Jayanthi Ranjan (2015) Successful Implementation of Data warehouse projects (2015) November Singapore 17-21 IJBMIS conference.

18. Jayanthi 2015, IAFOR Conference, 'Remote Working: New Opportunities through Emerging Technologies' KOBE, OSAKA, Japan, June 12-17.

19. Jayanthi Ranjan. (2014) Conference paper titled Big Data in Health care: Applications and future potential,” MONTREAL'2014 – 37. MONTREAL’2014 AES-ATEMA 17th International Conference, on Advances and Trends in Engineering Materials and their Applications. AES Technical Reviews International Journal Series (ISSN 1718-5505).

20. Jayanthi Ranjan, Gunjan Malhotra December 2013, international conference. Paper titled: Fresh Graduate’s Employability in IT Companies, Asian Society for Innovation Policy. International Conference July 28-29 IIC Centre New Delhi. Theme of the conference: Innovation for Development.

21. “Sandeep Puri, Jayanthi Ranjan, Ranjana Agarwal and Neeraj Awasthy “Capturing Bottom of Pyramid Rural Customers” International Conference on Rural Innovation, Capacity Building, Knowledge Management, Entrepreneurship and Technology (ICRICKET) at India Habitat Centre, New Delhi, organized by Institute of Management Technology, Ghaziabad, India, on 2-3 January 2013. Bloomsbury Publishers, pp 205 to 212

22. Jayanthi Ranjan “Analytical CRM in Business Systems” International Conference on Rural Innovation, Capacity Building, Knowledge Management, Entrepreneurship and Technology (ICRICKET) at India Habitat Centre, New Delhi, organized by Institute of Management Technology, Ghaziabad, India, on 2-3 January 2013. Bloomsbury Publishers, pp 824 to 833.

23. Malhotra, G. and Ranjan, J. ‘Impact of Faculty research on MBA Graduate’, International Conference on Rural Innovation, Capacity Building, Knowledge Management, Entrepreneurship and Technology (ICRICKET) at India Habitat Centre, New Delhi, organized by Institute of Management Technology, Ghaziabad, India, on 2-3 January 2013. Bloomsbury publishers.

24. Ruchi Agarwal, Jayanthi Ranjan, Tarun Pandeya, S. L. Gupta (2012) ‘An Empirical Investigation on Kohonen Clustering in Indian Retail Industry’, at the 2nd International Conference on Issues and Challenges in Networking, Intelligence and Computing Technologies (ICNICT2012) Published by Foundation of Computer Science, New York, USA. All IJCA articles are hosted in Harvard.edu domain. URL: http://www.ijcaonline.org/specialissues/icnict/number1/9013-1004

25. Vaqar Merchant, Ritwik Vijayan, Jayanthi Ranjan (2012) “Leveraging Big Data for Advantages in Retail Analytics”, Proceedings of International conference FOBE 2012, Nov 29-30. Bloomsbury publishers.

26. Nirmalya Chakraborty, Jayanthi Ranjan, Vandana Sharma (2012) “New Trends in Security Solution Architectures and Risk Assessment Strategies”, Proceedings of International conference FOBE 2012, Nov 29-30. Bloomsbury publishers.

27. Gaurav Dubey,Ajay Rana, Jayanthi Ranjan (2012) “Opinion Mining From User Reviews using Sentiment Classification. Proceedings of International conference FOBE 2012, Nov 29-30. Bloomsbury publishers

28. Archana Singh, Ajay Rana, Jayanthi Ranjan (2012) “Enterprise Mobility in Higher Education Universities: Data Mining Perspective”, Proceedings of International conference FOBE 2012, Nov 29-30. Bloomsbury publishers.

29. Pooja Tripathi , Jayanthi Ranjan (2012) “Developing Multi Attribute Decision making model for Institutional Competence Management”, Proceedings of International conference FOBE 2012, Nov 29-30. Bloomsbury publishers.

30. Vinay Kumar Ahlawat , Jayanthi Ranjan (2012), “National Knowledge Management Framework”, Proceedings of International conference FOBE 2012, Nov 29-30. Bloomsbury publishers

31. Mamta Bhusry, Jayanthi Ranjan (2012) “Building Institutional Intelligence in Higher Educational Institutions using Knowledge Management and Data Mining Techniques”, Proceedings of International conference FOBE 2012, Nov 29-30. Bloomsbury publishers

32. Jayanthi Ranjan (2012) Business Intelligence for Service orientation: concepts and benefits. Third International Conference on 'Advanced Computing and Communication Technologies for High Performance Applications' from 21st to 23rd June 2012, FISAT, Cochin.

33. Nirmalya Chakraborty, Jayanthi Ranjan, Vandana Sharma.(2012, Federated RHIO Solution for HR Healthcare Data Protection (2012) 3rd World Congress on BABE 26-28 March 2012 Hyderabad, India

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34. Ranjan, Jayanthi; Jindal, K.; and Bharti, M. “Integrating Marketing Strategy with Changing CRM: An Indian Perspective”, in Trends in Marketing Towards Business Excellence by Sandeep Puri, Jayanthi Ranjan, Jay Mitra and Rakesh Chopra (Eds.), Publ. Macmillan India Ltd., Delhi, 2011, pp. 103-115.

35. Bhusry, M.; and Ranjan, Jayanthi “Information Technology Based Knowledge Management Intervention in Technical Educational Institutions in India: Issues and Challenges”, in IT for Business Excellence by Jayanthi Ranjan, Jay Mitra, Rakesh Chopra and Sandeep Puri (Eds.), Publ. Macmillan India Ltd., Delhi, 2011, pp. 125-140.

36. Ranjan, Jayanthi; Rana, A.; Dubey, G.; and Singh, A. “Multidimensional Data Modelling and Business Intelligence: An Approach for Better Analysis”, in IT for Business Excellence by Jayanthi Ranjan, Jay Mitra, Rakesh Chopra and Sandeep Puri (Eds.), Publ. Macmillan India Ltd., Delhi, 2011, pp. 67-76.

37. Rana. A.; Ranjan, Jayanthi; Singh, A.; and Dubey, G. “Application of Data Mining Techniques in Social Media Analytics”, in IT for Business Excellence by Jayanthi Ranjan, Jay Mitra, Rakesh Chopra and Sandeep Puri (Eds.), Publ. Macmillan India Ltd., Delhi, 2011, pp. 01-12.

38. Jayanthi Ranjan. Comparing Hierarchical Clustering Methods for Breast Tumor Data sets. Proceedings of International Conference on OPERATIONAL RESEARCH FOR URBAN AND RURAL DEVELOPMENT (ORURD) December 15-17 2010.

39. Jayesh Gaurav and Dr. Jayanthi Ranjan. (2011) CYBER- LAWS – ADMINISTRATION OF JUSTICE IN THE DIGITAL ERA. Macmillan Publishers. 2011.

40. Jayanthi Ranjan, Vinay Ahlawat. ACTS – A Staged Framework Towards Citizen Centric Knowledge Portal in Developing Countries. Proceedings of the International Conference on Business, ICBC 2010 . December 2-3, 2010 Macmillan Publishers.

41. Pooja Tripathi, Jayanthi Ranjan, Tarun Pandya , Philip Tsang. (2010) ‘ A Competency Based Management System for Academics using PAKS based model expert system’, Book Chapter on ‘ Hybrid Learning-Broadening Horizons’, Edited by Prof Philip Tsang, Caritas Francis HSU college, Beijing Normal University. pp 1-13. (book chapter)

42. Jayanthi Ranjan. Role of Business Intelligence in Supply Chain Management. Proceedings of the Ninth Global conference on Flexible systems Management. NITIE Mumbai, November 12-14, 2009.

Jayanthi Ranjan. Analyzing the consumer behavior: A data mining perspective. Proceedings of ICGCP 2010. Kalasalingam University, Anand Nagar, Tamil Nadu State, INDIA.

44. Jayanthi Ranjan, Vinay Ahlavat. An effective web tool based on C2C (Citizen to Citizen) model. (A knowledge portal to serve the people, for the people, by the people). Proceedings of the 2nd National Conference on Management of Innovation & Technology (NCMIT) March 12 –13, 2010 , at Galgotia Business School, Greater Noida India.

45. Jayanthi Ranjan, Vinay Ahlavat. Citizen Centric Web enabled knowledge portal-‘Aam Admi Seva’ Proceedings of the international conference on Information and Communications technology, at Intersceince Institute of Management and Technology, Bhubaneswar, India Jan 8-10 2010.

46. Jayanthi Ranjan. Online analytical mining with OLAP and data mining. Proceedings of the international conference on Information and Communications technology, at Intersceince Institute of Management and Technology, Bhubaneswar, India Jan 8-10, 2010.

47. Jayanthi Ranjan, Vishal Bhatnagar. Quest for Technology enabled Collaborative CRM: a step towards realizing true value of CRM systems and Process Paper accepted in National Conference on to be held at I.T.S, Ghaziabad on 2009

48. Jayanthi Ranjan, Vishal Bhatnagar. Data Warehouse Projects: Critical Success Factors. Annual Conference of Vijnana Parishad of India, NATIONAL conference on Recent Developments in Applicable Mathematics & Information Technology, (December 4th to 6th, 2009), Jaypee Institute of Engineering & Technology, Guna (MP), India.

49. Jayanthi Ranjan. Real Time business intelligence in supply chain management. Proceedings of National conference on supply chain management. Macmillan publishers. 2010, isbn: 023-032-938-1.

50. Jayanthi Ranjan, Sandeep Puri. Logistics issues in Indian Pharmaceutical Industry. Proceedings of National conference on supply chain management. Macmillan publishers. 2010, isbn: 023-032-938-1.

43.

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51. Sandeep Puri. Jayanthi Ranjan. (2011) Out of Stock conditions affecting Customer satisfaction and Customer Loyalty ’’ proceedings of the International Conference on the Restructuring of the Global Economy (ROGE) , Published in Academy of Business and Retail Management Research (ABRMR).

52. Jayanthi Ranjan, Vishal Bhatnagar. Achieving E-CRM in Financial Sector through Application of Data Mining. Proceedings of National Conference on changing paradigms in Management practices, 15 May 2009.

53. Jayanthi Ranjan, Vishal Bhatnagar. Data Mining Application in Health Care Sector. Proceedings of National Conference on Technologies and Trends in advance computing, 2-3 May 2009.

54. Jayanthi Ranjan “Clustering Methods for Statistical Analysis in Bio Informatics” in Advances in Computer Science and Engineering by Poonam Garg, Jayanthi Ranjan, Madan Gupta and Narendra S. Chaudhari (Ed.), Macmillan Publishers India Ltd., 2009. pp. 357-369.

55. Jayanthi Ranjan, Vishal Bhatnagar. Quest for Technology enabled Collaborative CRM: a step towards realizing true value of CRM systems and Process Paper accepted in National Conference on to be held at I.T.S, Ghaziabad on 2009

56. Jayanthi Ranjan, Vishal Bhatnagar. HRIS effectiveness using Data Mining Techniques Paper accepted in International Conference on Technology Innovation and industrial development TIIM 2009 held at Thailand 18-20 June 2009.

57. Jayanthi Ranjan, Vishal Bhatnagar.’ Application of data mining techniques in CRM for competitive advantage’, Accepted in International Conference ICMCI-09 at IMT Ghaziabad held on 8-9 Jan 2009.

58. Jayanthi Ranjan, Vishal Bhatnagar. Data Mining: Key Component for aCRM Success Paper accepted in National Conference on Next Generation Computing Technologies (NGCT-2008) to be held at I.T.S, Ghaziabad on 17-18 Oct 2008.

59. Jayanthi Ranjan. ‘Data mining Techniques for HRMS’. Proceedings of national conference on Cheenai , IEEE 60. Jayanthi Ranjan “Business Intelligence” in Advances in Data Management by Poonam Garg, Jayanthi Ranjan,

Madan Gupta and Narendra S. Chaudhari (Ed.), Macmillan Publishers India Ltd., 2009. pp. 62-66. 61. Jayanthi Ranjan “Data Mining Techniques for Cluster Analysis of Gene Expression Data” in Advances in Data

Management by Poonam Garg, Jayanthi Ranjan, Madan Gupta and Narendra S. Chaudhari (Ed.), Macmillan Publishers India Ltd., 2009. pp. 148-156.

62. Jayanthi Ranjan; Khanna, R.; and Ratan, A. “Inforrmation Technology – The Next Generation Trends”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

63. Dhyani, A.; Dhyani, R.; and Jayanthi Ranjan “Data Mining Principles in Life Insurance Industry”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

64. Jain, C.; Jain, P.; and Jayanthi Ranjan “Parivartan – ICT as an Enabler of Rural Empowerment”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

65. Jayanthi Ranjan; and Agarwal R. “Applying Decision Trees using Data Mining in Indian Retail Industry”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

66. Jayanthi Ranjan; and Gaur, L. “Demystifying Analytical-CRM: Analysis of Customer Behaviour and Perceptions”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of

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New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

67. Chakraborty, N.; and Jayanthi Ranjan “IT Security in an Economic Crisis”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

68. Jayanthi Ranjan; and Tripathi, Pooja “Competence Management in Academics: Data Mining Approach”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

69. Jayanthi Ranjan; and Agarwal, Ruchi “Applications of Segmentation in Customer Relationship Management”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

70. Jayanthi Ranjan; and Ranjan, Raju “Application of Data Mining Techniques in Higher Education in India”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

71. Jayanthi Ranjan; and Bhatnagar, Vishal “Techniques, Process and Enterprise Application for ECRM using Data Mining”, presented at International Conference on Innovation in Redefining Business Horizon (IIRB 2008) jointly organized in association with Association of Indian Management Schools(AIMS), India, University of New Castle Australia, and Euromed Marseille Ecole de Management Domaine France, at IMT Campus, Ghaziabad during 18-19 December, 2008.

72. Jayanthi Ranjan, Pooja Tripati. Proceedings of International Conference on Digital Factory ICDF2008, Coimbatore. August 11-13.2008.

73. Jayanthi Ranjan, Vishal Bhatnagar. Proceedings of International Conference on Digital Factory ICDF2008, Coimbatore. August 11-13.2008.

74. Jayanthi Ranjan, Saani Khalil. ‘Information Technology in Supply Chain Management’. Proceedings of International Conference on Information Systems, Technology and Management. March 6-8 2008, IMT Dubai.

75. Jayanthi Ranjan. S.I Ahson. Visualization in Data Mining. Varahamihir Journal of Mathematical Sciences” Vol-2, No 4, (2007), ISSN 0973-3639.

76. Jayanthi Ranjan, Pooja Tripathi. ‘Role of Expert systems in Competency management’, National conference on Information Technology, NCIT, Asia Pacific Institute of Management. 31 August-September 1, 2007.

77. Jayanthi Ranjan, Saani Khalil. Data Warehouse and Business Intelligence at Centurion Bank of Punjab: A Case Study. Proceedings of International Conference on Data Management ICDM 2008, 25-26 February 2008, Macmillan India, Publishers. pp.390-401

78. Jayanthi Ranjan, Vinod Johri, Urshita Nema. Customer Relationship Management: Design and Strategies. Proceedings of International Conference on Data Management ICDM 2008, 25-26 February 2008, Macmillan India, Publishers. pp 1413-1422.

79. Jayanthi Ranjan, Vishal Bhatnagar. Application of Data Mining Techniques in Retail sector- a CRM perspective. Proceedings of National seminar on Impact of IT on society February 09 2008. Wisdom Publications New Delhi, pp 31-44.

80. Jayanthi Ranjan, Vishal Bhatnagar. Application of Data Mining Techniques in Insurance Sector. Proceedings of National Conference on emerging trends in Computer Science and Information Technology (ETCSIT-08), 23 April 2008, pp 23-30.

81. Jayanthi Ranjan, Vishal Bhatnagar. Achieving E-CRM in Financial Sector through Application of Data Mining. Proceedings of National Conference on changing paradigms in Management practices, 15 May 2008.

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82. Jayanthi Ranjan, Vishal Bhatnagar. Data Mining Application in Health Care Sector. Proceedings of National Conference on Technologies and Trends in advance computing, 2-3 May 2008.

83. Jayanthi Ranjan and Pooja Tripathi. IT Supported Organizational Competence Measurement Tools: Working Systems and Research Literature. Proceedings of International Conference on Data Management ICDM 2008, 25-26 February 2008, Macmillan India, Publishers. pp 1267-1275

84. Nirmalya Chakraborty, Jayanthi Ranjan. Tackling Outsourcing Risks. Proceedings of International Conference on Data Management ICDM 2008, 25-26 February 2008, Macmillan India, Publishers. pp 1386-1391.

85. Jayanthi Ranjan, Vishal Bhatnagar. Application of Data Mining Techniques in Financial Sector for Profitable Customer Relationship Management. Proceedings of International Conference on Data Management ICDM 2008, 25-26 February 2008, Macmillan India, Publishers. pp 368-379.

86. Jayanthi Ranjan, Ruchi Agarwal. A Review of Data Mining Tools in an Industry. Proceedings of International Conference on Data Management ICDM 2008, 25-26 February 2008, Macmillan India, Publishers. pp 380-389.

87. Neeta Awasthy, Jayanthi Ranjan. Role of Knowledge Management to revamp the Professional institutes. Proceedings of International Conference on Data Management ICDM 2008, 25-26 February 2008, Macmillan India, Publishers. pp 488-494.

88. Jayanthi Ranjan. Pooja Tripathi. Decision Support System for Competence Management: An Intelligent Agent Approach. Proceedings of ICISTM-2007 Allied Publishers Pvt Ltd., pp. 207-214.

89. Jayanthi Ranjan, Pooja Tripathi. Customer Centered Approach for Competency Development in Education Institutions: Bridging the gap between academia and industry. National Conference on Emerging Technologies & Trends in IT 2007 (NCET-2007) organized by ITS, Ghaziabad, at Indian Habitat Centre, New Delhi on 6th and 7th April 2007.

90. Nirmalya Chakraborthy, Jayanthi Ranjan. The Anatomy of Information Warfare. National Conference on Emerging Technologies & Trends in IT 2007(NCET-2007). 06th & 07th April 2007.Both papers are selected in their ITS journal - Synergy, Ghaziabad, India.

91. Jayanthi Ranjan. Yateesh Wahaal. Mani Agarwal. Business Intelligence: Benefits and Issues. Proceedings of the National conference (2006), Gian Jyoti Institute of Management & Technology, Mohali, Chandigarh. pp 34-38.

92. Jayanthi Ranjan. S.I. Ahson. An Overview of Data Mining Techniques. Proceedings of the National conference on Innovations in Indian Science, Engineering and Technology. IARI-New Delhi. (2006). Vigyan Bharathi Proceedings. pp.62-69.

93. Nirmalya Chakraborty. Jayanthi Ranjan. Unified Communications. Proceedings of the National conference on Innovations in Indian Science, Engineering and Technology. IARI-New Delhi. (2006). Vigyan Bharathi Proceedings. pp.45-57.

94. Nirmalya Chakraborty. Jayanthi Ranjan. Revolutionized Data Center Security. Sixth Global International Conference on Flexible Systems Management, GLOGIFT-06, Asian Institute of Technology (AIT), Bangkok, Thailand (2006).

2005 International Conferences: 2 National Conferences: 3 Journals: 2

95. Jayanthi Ranjan. S.I. Ahson. Clustering in Data Mining: Techniques and Issues. Journal of IT-Techgenesis India, Amity University Press, Vol 2 No 2 April 2005, pp. 17-25.

96. Jayanthi Ranjan. S.I. Ahson. Statistical Data Mining Techniques: Issues and Challenges. Proceedings of FACM-2005, March 04-05, 2005, Allied Publishers Pvt Ltd., pp. 429-440.

97. Jayanthi Ranjan. S.I. Ahson. Agglomerative Statistical Clustering Techniques for Genome Databases. Proceedings of FACM-2005, March 04-05, 2005, Allied Publishers Pvt. Ltd., pp.119-131.

98. Jayanthi Ranjan. Tushar Gupta. S.I. Ahson. Information Systems: Security Issues Threats and Challenge.” Proceedings of International conference Ludhiana (2005), pages 55-65.

99. Jayanthi Ranjan. S.I. Ahson. Tushar Gupta. Emerging Trends and Techniques in Business Data Mining. Proceedings of International Conference. INMANTEC (2005), Allied Publishers. pages 55-70.

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100. Jayanthi Ranjan. S.I. Ahson. Nearest Neighborhood Method to Cluster Micro Array Data. Proceedings of National Symposium in Bioinformatics. Dept of Mathematics, IIT Roorkey, March 14, 2005, pp. 10-12.

101. Jayanthi Ranjan. Role of Counseling in Technical Education. Indian Journal Higher Education- University News Vol.44, Sep-Oct 2005.

2004-1994

102. Jayanthi Ranjan “SECURITY AND RELIABILITY OF MIS” in Proceeding of NCQRM 2000, Sep 7-8,2000, Allied Publishers Pvt. Ltd., pp.73-85. The paper was adjudged as Best paper under student’s category

103. Jayanthi Ranjan “DATABASE SECURITY IN INFORMATION SYSTEMS” in Proceeding of NCAC 2001, Feb 2-3,2001., Allied Publishers Pvt. Ltd., pp.119-124.

104. Jayanthi Ranjan “ONLINE TEACHING” Indian Journal Higher Education-University News , Vol 39, No 3, Jan15 2001 pp.12-17.

105. Jayanthi Ranjan “Quality Assurance in Teaching”” Indian Journal Higher Education-University News Vol.39, No 18 April 30-May 6th 2001 pp. 11-15.

106. Jayanthi Ranjan “Counseling and Guidance”” Indian Journal of Technical Education, ISTE, Vol 9 pp 45-49.

107. Technical papers Published in the National Technical Symposium, ‘Techno Surge ‘ at Amrita Institute of Technology & Science, Coimbatore in 1998, 1999, 2000-magazines available.

Memberships OF PROFESSIONAL SOCIETIES: Life member of

1. ISTE - Indian Society for Technical Education 2. IETE – Institution of Electronics and Telecommunications Engineering 3. IARCS: Indian Association for Research in Computing Science 4. AIMS International: Association of Indian Management Scholars 5. ACADEMY OF MANAGEMENT: MEMBER 6. ASSOCIATION OF INFORMATION SYSTEMS: INDIA CHAPTER FOUNDING DIRECTOR

Direction: My teaching and research career in the area of Computer Science and Business Systems has spanned over 26 years. I have been invited to deliver guest lectures and invited talks at various Engineering and Management Institute’s conferences, workshops, seminars and symposiums at Delhi and NCR-National Capital, Chennai, Cochin and outside India. I have travelled to countries to present my research and to participate in meetings and discussions related to international relations. I visited Indonesia, Nepal, Malaysia, Finland, Thailand, Switzerland, France, Italy, Germany, Belgium, Japan, UK, China, Spain, Singapore, Hong Kong, US, Canada and Poland. These visits reasoned for joint teachings, various international collaborations, Research project funding related discussions, many discussions related to international exchanges, MoU partnerships, co-branding partnership talks, and conference paper presentations. Other Information:

Several Corporate Trainings have been conducted to senior executives in the area of Business Intelligence and knowledge management. Has been consulting with companies in the areas of business intelligence and data mining. Delivered lectures and resource person for Management Development Programs, for companies like ONGC India, Dominos India, NIIT Imperia India, NTPC India. LANGUAGES, RDBMS, & Packages: BASIC, FORTRAN, C, C++, PASCAL, COBOL, ORACLE, INGRES, FoxPro. OS: Windows95-2013, NT, DOS and UNIX. Semester 6 months’ project in Main Frame COBOL under UNIX in Pricol Ltd, Coimbatore. Also worked as a part time Programmer cum IT-Systems consultant at Pricol Ltd, Coimbatore from 1993-98.

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Edited BOOKS 1. Data Management, Jayanthi Ranjan and Poonam Garg. Macmillan Publishers, 2008. 2. Redefining Business Horizons. Macmillan Publishers. B.S.Sahay, Jayanthi Ranjan and Rajiv Ranjan Thakur.

2008 3. Innovation in ICT Macmillan Publishers. Jayanthi Ranjan, B.S.Sahay and Rajiv Ranjan Thakur. 2008 4. Innovation in Management Practices. Macmillan Publishers Rajiv Ranjan Thakur, Jayanthi Ranjan and

B.S.Sahay. 2008 5. Advances in Data Management. Jayanthi Ranjan and Poonam Garg. Macmillan Publishers, 2009 6. Advances in computer science and engineering, Jayanthi Ranjan and Poonam Garg. Macmillan Publishers,

2009 7. Advances in Network and Security, Jayanthi Ranjan and Poonam Garg. Macmillan Publishers, 2009 8. Managing Business Organizations, knowledge and external environment. Stephen Nicholas and Jayanthi

Ranjan. 2010, Macmillan Publishers. 9. Trends and Techniques in ICT. Stephen Nicholas and Jayanthi Ranjan. 2010, Macmillan Publishers. 10. Data and Information Management. Stephen Nicholas and Jayanthi Ranjan. 2010, Macmillan Publishers. 11. Facets of Business Excellence Rakesh Chopra, Jayanthi Ranjan, Sandeep Puri, Jay Mitra. Macmillan Publishers

2011 12. IT for Business Excellence, Jayanthi Ranjan, Jay Mitra, Sandeep Puri, Rakesh Chopra Macmillan Publishers. 13. Trends in Marketing towards Business Excellence. Sandeep Puri, Jayanthi Ranjan, Rakesh Chopra, Jay Mitra,

2011. Macmillan Publishers. 14. Rakesh Chopra, Jayanthi Ranjan, Sandeep Puri, Neeraj Awasthy “Beyond Norms Strategies for Excellence”,

Bloomsbury Publishers 2012. 15. Rakesh Chopra, Sandeep Puri, Jayanthi Ranjan, Gunjan Malhotra “Beyond Norms Management for

Excellence”, Bloomsbury Publishers 2012. 16. Sandeep Puri, Jayanthi Ranjan, Rakesh Chopra, “Beyond Norms Marketing for Excellence” Bloomsbury

Publishers 2012. 17. Jayanthi Ranjan, Sandeep Puri, Rakesh Chopra, “Beyond Norms IT for Excellence”, Bloomsbury Publishers

2012. 18. Research Book under publication: Big Data analytics. Personal Data: Age: 46 years Religion and Nationality: Hindu-Brahmin, Indian Languages known: Tamil, English, Hindi, Telugu, Maithili (read write and speak) and Sanskrit (can understand, read & write) Marital Status: married; two sons aged 19 and 15.5 Present postal address: W/o Mr. PP Ranjan, C-64, Beta 1, Greater Noida. International references

The International reference letters, can be produced on request.

Dr. Kongkiti Phusavat Director, Kasetsart University Department of Industrial Engineering Faculty of engineering Bangkok, THAILAND [email protected]

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Phani Tej Adidam, Director, CIBI Chairman and Executive Education Professor Dept of Marketing and Entrepreneurship College of Business Administration 6708, Pine Street, Omaha, NE 68182-0048 Office: +1 402 554 3887 Email: [email protected]

Dr Rajeev Sharma Course Coordinator MBA DBA Grad Cert Grad Diploma College of Business and Law T: +61 8 8946 8832 E: [email protected] W: cdu.edu.au

Dr Stephen Nicholas, Former Pro Vice Chancellor, University of Newcastle, Fellow Academy of Social Sciences of Australia, [email protected]

References (National)

Dr D.P.Goyal Formerly Professor Information Management MDI current director, IIM Shillong. Ph :98180 74903 Mrs Sharda Subrahmanyam, Director, IGEP Endo German Export Promotion. Ph + 91 98100 30786