Installing  SMC  Global  Protect  VPN  Client  

           

Version  1.0                          

For  Support  or  assistance,  please  contact:  SMC  IT  Department  317-­‐688-­‐0050  

support@1smc.com            

Requirements  for  using  SMC  VPN  Access:    The  following  security  requirements  are  in  place  to  protect  your  remote  access  device  as  well  as  SMC’s  network  from  any  security  related  issues.    In  order  to  establish  a  connection  with  SMC’s  network  via  VPN,  the  following  must  exist:  

• An  approved  SMC  IT  Security  Request  for  VPN  access  • All  portions  of  the  IT  Security  policy  are  still  in  effect  when  accessing  SMC’s  

network  remotely.  • For  SMC  Employees,  only  your  SMC  issued  equipment  is  eligible  for  

connectivity  • Antivirus  protection  must  be  installed  and  enabled  • Antivirus  definitions  must  be  up  to  date  (No  more  than  30  day’s  out  of  date)  • Antivirus  scans  must  be  regularly  completed  (No  more  than  7  days  since  last  

scan)  • SMC-­‐owned  equipment  must  also  have  the  SMC  supplied  Patch  management  

and  Anti-­‐Spyware  software  installed  and  up  to  date.  

     

Downloading  the  agent  software    Open  Browser  and  navigate  to  :    https://vpn.smcusa.com    

   Use  your  SMC  supplied  credentials  to  log  in.    You  will  be  redirected  to  the  download  page  for  the  GlobalProtect  Agents.    

   Select  the  appropriate  download  based  off  of  you  computers  Operating  System  and  CPU  Architecture.    (If  you  do  not  know  your  CPU  Architecture,  right-­‐click  “My  Computer”,  then  select  “Properties”.    Your  architecture  is  listed  under  “System  Type”).  

Installation  on  Windows  Platform  Begin  the  install  by  double-­‐clicking  the  file  that  was  downloaded  from  the  Global  Protect  Portal.    Select  “Next>”  from  the  Welcome  Display  

   Select  “Next  >”  on  the  Installation  Folder  Screen  

 

Select  “Next  >”  on  the  confirmation  screen  to  begin  the  install.    (If  you  receive  any  notifications  asking  for  permission  to  continue,  please  select  “Yes”).  

   Click  “Close”  to  complete  and  exit  the  installer.  

     

Configuration  of  the  client    Upon  completion  of  the  Installation,  the  Global  Protect  Agent  will  automatically  launch.    (If  it  doesn’t,  you  can  find  it  in  your  Start  Menu  >  All  Programs  >    Palo  Alto  Networks  >  GlobalProtect  >  GlobalProtect).    You  will  need  to  enter  your  SMC  supplied  username  and  password,  as  well  as  the  portal  name  of  “vpn.smcusa.com”.      Select  Apply,  and  the  agent  will  connect  to  the  SMC  Network.    

   You  will  see  the  following  tray  icon  on  you  screen:    

   From  here,  you  can  select  Disconnect  if  you  do  not  wish  to  be  attached  to  SMC’s  Network    The  tray  icon  will  remain  on  your  computer,  but  with  a  Red  “X”