6/3/2014 Document 1589540.1 https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=n9rkn1fax_250&id=1589540.1 1/2 Installing Oracle BI Applications 11.1.1.7.1 – Troubleshooting and Frequently Asked Questions (Doc ID 1589540.1) Modified: 07-Oct-2013 Type: WHITE PAPER In this Document Abstract History Details Summary APPLIES TO: Oracle Business Intelligence Applications Information in this document applies to any platform. ABSTRACT This document provides common errors and issues encountered with the installation of Oracle BI Applications 11.1.1.7.1 installation and how to troubleshoot and resolve these issues. Answers to frequently asked questions are also provided. HISTORY na DETAILS Attached FAQ Document "Installing BIApps11.1.1.7.1 Troubleshooting_FAQs_Doc ID 1589540.1.doc" provides clarification on following commonly asked questions and troubleshoting steps: > Section 1 – Frequently Asked Questions 1. Where are the BI Applications Installation logs located? 2. How can I enable the Abort, Retry and Continue buttons on the configApps screen? 3. How can I re-run the configApps process? 4. How should I start the BI and ODI Managed Servers? 5. I am performing step 3.3.9.1 Applying the ATGLite Patch. Do I have to run the upgrade script fndtbs_11170_upg.sql even though I am installing BI Applications 11.1.1.7.1? 6. How do I redeploy the Java EE ODI Agent in WebLogic? 7. How do I change passwords for BI Applications components? > Section 2 – Troubleshooting Your BI Applications Installation 1. When running the BI Applications Installer (step 3.3.3 Installing Oracle BI Applications Using the Business Analytics Applications Suite Installer), the message “INST-07515: oracle.bi.bishiphome is not found in the inventory” is received. 2. When running configApps.sh or configApps.bat (step 3.3.6 Configuring Oracle BI Applications), the error “INST– 07525: Specified domain cannot be used to configure a BIAPPS system” is received. 3. During installation, the configApps process fails on the “Configuring ODI” step with the error "DW_FILE data server update failed with return code: 1". 4. The configApps process fails on restart of the ODI or BI Managed Server. 5. On first login to BI Applications Configuration Manager after installation, the error “org.eclipse.persistence.mappings.OneToManyMapping.setMustDeleteReferenceObjectsOneByOne(Ljava/lang/Boolean;)” is received. 6. When opening the BI Applications 11.1.1.7.1 RPD using BI Administration Tool, the message “[nQSError:36010] Server version 325 cannot read the newer version 326 of the repository” is received. 7. When creating and saving an Implementation Project in Functional Setup Manager (FSM), an error message similar to the following is received: "An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 10, Server Domain: bifoundation_domain, Server Instance: bi_server1, Application Name: FunctionalSetupAppLite".

Installing Oracle BI Applications 11.1.1.7.1 – Troubleshooting and Frequently Asked Questions

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6/3/2014 Document 1589540.1

https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=n9rkn1fax_250&id=1589540.1 1/2

Installing Oracle BI Applications 11.1.1.7.1 Troubleshooting and Frequently Asked Questions(Doc ID 1589540.1)

Modified: 07-Oct-2013 Type: WHITE PAPER

In this Document

Abstract

History

Details

Summary

APPLIES TO:

Oracle Business Intelligence ApplicationsInformation in this document applies to any platform.

ABSTRACT

This document provides common errors and issues encountered with the installation of Oracle BI Applications 11.1.1.7.1installation and how to troubleshoot and resolve these issues. Answers to frequently asked questions are also provided.

HISTORY

na

DETAILS

Attached FAQ Document "Installing BIApps11.1.1.7.1 Troubleshooting_FAQs_Doc ID 1589540.1.doc" providesclarification on following commonly asked questions and troubleshoting steps:

> Section 1 Frequently Asked Questions1. Where are the BI Applications Installation logs located?2. How can I enable the Abort, Retry and Continue buttons on the configApps screen?3. How can I re-run the configApps process?4. How should I start the BI and ODI Managed Servers?5. I am performing step 3.3.9.1 Applying the ATGLite Patch. Do I have to run the upgrade script fndtbs_11170_upg.sqleven though I am installing BI Applications 11.1.1.7.1?6. How do I redeploy the Java EE ODI Agent in WebLogic?7. How do I change passwords for BI Applications components?

> Section 2 Troubleshooting Your BI Applications Installation1. When running the BI Applications Installer (step 3.3.3 Installing Oracle BI Applications Using the Business AnalyticsApplications Suite Installer), the message INST-07515: oracle.bi.bishiphome is not found in the inventory is received.2. When running configApps.sh or configApps.bat (step 3.3.6 Configuring Oracle BI Applications), the error INST07525: Specified domain cannot be used to configure a BIAPPS system is received.3. During installation, the configApps process fails on the Configuring ODI step with the error "DW_FILE data serverupdate failed with return code: 1".4. The configApps process fails on restart of the ODI or BI Managed Server.5. On first login to BI Applications Configuration Manager after installation, the errororg.eclipse.persistence.mappings.OneToManyMapping.setMustDeleteReferenceObjectsOneByOne(Ljava/lang/Boolean;)is received.6. When opening the BI Applications 11.1.1.7.1 RPD using BI Administration Tool, the message [nQSError:36010]Server version 325 cannot read the newer version 326 of the repository is received.7. When creating and saving an Implementation Project in Functional Setup Manager (FSM), an error message similarto the following is received: "An application error has occurred. Your help desk can use the following information to

obtain a more detailed description of this incident: 10, Server Domain: bifoundation_domain, Server Instance:bi_server1, Application Name: FunctionalSetupAppLite".
6/3/2014 Document 1589540.1

https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=n9rkn1fax_250&id=1589540.1 2/2

8. When running a Load Plan from Oracle BI Applications Configuration Manager, the Load Plan fails with errorMustUnderstand headers:[{http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security].

9. When running the Domains Load Plan for the first time, the error (Integration) fails on the target ORACLE connectionBIAPPS_BIACOMP is received.

SUMMARY

Please download "Installing BIApps11.1.1.7.1 Troubleshooting_FAQs_Doc ID 1589540.1.doc" for FAQ details