Installation • Operation • Care

Duette® Honeycomb ShadesTrackGlide™ with LiteRise® System

CONTENTS

Questions? Call Hunter Douglas Consumer Support at 1-888-501-8364.

© 2018 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or their respective owners.

Getting Started:Product View ................................................................ 1Tools and Fasteners Needed .......................................... 2

Installation: Prepare for the Installation ............................................. 3Attach the Side Tracks .................................................. 4Attach the Mounting Brackets ........................................ 6Install the Shade ........................................................... 7Level the Rail(s), If Necessary ......................................... 8

Operation:Operate the Shade ........................................................ 9Troubleshooting .......................................................... 10

Care:Removing the Shade, If Necessary ............................... 11Removing the Side Tracks, If Necessary ........................ 11Cleaning Procedures ................................................... 12

GETTING STARTED

1

Not Shown: Top-Down/Bottom-Up shades

Product View

SideTrack

End Cap

Tracks Attach toMounting Surface with

Double-Sided Tape on Rear

TrackClip

SetScrew

Installation Brackets(Attach to Tracks)

Rail Clip(Pre-Installed

to Bottom Rail)

Rail Clip toTrack Clip

AdhesiveBacking onSide Track

AffixRubber Pad

Rear Views

2

GETTING STARTED

Thank you for purchasing Hunter Douglas Duette® Honeycomb Shades. With proper installation, operation, and care, your new shades will provide years of beauty and performance.

Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.

Tools and Fasteners Needed

■ 3/32" Allen wrench (provided)

■ Flat blade screwdriver

■ Isopropyl alcohol

■ Level (laser level is recommended)

■ Measuring tape and pencil

■ Set screws (Provided). One set screw is used in each side track to keep mounting brackets in place.

Set Screw(Two Provided)

INSTALLATION

3

Prepare for the Installation

■ Wipe and clean the mounting surface with isopropyl alcohol.

WARNING: A clean mounting surface is required for proper adhesion. Failure to properly prepare the mounting surface may result in injury or property damage.

■ Peel back 3/4" of adhesive backing from the back of the side tracks.

■ Adhere end caps to the back of the side tracks.

■ Insert the track clip into the side tracks.

➤ With the end caps on the bottom, the track clips should face inward toward each other.

NOTE: For Top-Down/Bottom-Up shades, insert two clips into each track.

■ Slide the track clips until they rest on the end caps.

INSTALLATION

4

Attach the Side Tracks

WARNING: Adhesive on the back of the side tracks is to be placed onto the mounting surface one time only. Do not attempt to remove and re-apply the side tracks. The adhesive will not provide full mounting strength once removed and re-applied. If the side tracks are removed, new adhesive must be used. Failure to properly use the side track adhesive may result in injury or property damage.

IMPORTANT: Do not remove the adhesive backing yet.

■ Test fit the side tracks and check to ensure both tracks are true vertical, using a level.

➤ The side tracks must be installed so that there is at least 1/8" space for the mounting bracket between the top of the side track and any obstruction above the side tracks.

➤ If the side tracks are installed outside of the window opening, center the headrail over the window opening at the desired height. Use a pencil to lightly mark the mounting surface at each end of the headrail. Make additional marks along the tracks, if needed.

➤ If the side tracks are not vertical, mark on the mounting surface so that the tracks are installed perfectly vertical.

■ Remove the adhesive backing from the left side track.

■ Starting from the bottom, attach the left side track to the left side of the window opening.

➤ Be sure the track is perfectly vertical.

➤ The rail clip should point to the right, as shown.

Side Track

INSTALLATION

5

■ Press the side track firmly against the mounting surface.

IMPORTANT: Apply pressure at every point along the track to activate the adhesive. Adhesive reaches full strength in 24 hours.

■ Repeat for the right side.

INSTALLATION

6

Attach the Mounting Brackets

■ Attach a rubber pad to the back of each mounting bracket, below the rivet head.

■ Starting with the left side, insert the lip of the left mounting bracket into the track.

■ Rotate the mounting bracket until the back of the bracket touches the mounting surface.

■ While supporting the mounting bracket with one hand, push the bracket upwards to eliminate any gap remaining, then secure the bracket to the track using the provided set screw and 3/32" Allen wrench.

NOTE: The bracket is not locked to the side track until the shade is installed.

■ Repeat for the right side.

Back Side of Mounting Bracket

Left Side Mounting Bracket

Lip

INSTALLATION

7

Install the Shade ■ Insert the front channel on top of the headrail onto the front

lip of the mounting brackets.

■ Rotate the headrail up and back until it snaps into place.

■ Check to ensure the headrail is securely in the brackets.

➤ Check that the bottom of the headrail is snapped into the base of each bracket.

➤ Check that the front lip of each bracket is in the front channel of the headrail.

■ Lower the bottom rail and snap the rail clips onto the side track clips. Adjust the rail clip positioning on the bottom rail to align with the track clips.

➤ For Top-Down/Bottom-Up shades, snap the rail clips on both the middle and bottom rails onto the track clips.

The back of the headrailsnaps into the bracket.

The front of the bracket fits under the groove.

Headrail

Bracket

Snapin Place

Good Bad

INSTALLATION

8

Level the Rail(s), If Necessary

■ Lift the bottom rail to locate the pockets on the underside of the rail.

➤ For the middle rail on Top-Down/Bottom-Up shades, the pockets are on the top side of the rail.

■ Gently pull down on the bottom rail (or up on the middle rail) to fully insert the 7/64" Easy Adjust™ key into the pocket. The key is fully inserted when the base of the key abuts to the pocket.

➤ Lift up the rail slightly before turning the Easy Adjust key. Turn the key clockwise to raise that side of the rail, or counter-clockwise to lower it.

➤ One quarter turn of the key equals approximately 1/4".

IMPORTANT: The Easy Adjust key must be fully inserted to avoid stripping the mechanism. Do not pull down on the rail while turning the key.

■ If there are more than two pockets, adjust the outer pockets first. Then adjust inner pockets as necessary, to maintain equal tension across the rail. As pocket adjustments are made, it is recommended that the shade be raised and lowered to check that it is level.

Pocket

Underside of Bottom Rail(or Top Side of Middle Rail)

Raise

Easy Adjust Key

Lower

OPERATION

9

Operate the Shade

For better support and smoother operation, use the handle when raising and lowering the shade.

To Raise the Shade

■ Slowly and steadily push up on the bottom rail handle. Allow the shade to stack evenly.

To Lower the Shade

■ Slowly and steadily pull down on the bottom rail handle.

To Raise or Lower the Middle Rail or Bottom Rail on Top-Down/Bottom-Up Shades

Shades with the Top-Down/Bottom-Up design options have two moving rails.

■ With the bottom rail fully lowered, slowly and steadily push up or pull down on the middle rail handle.

NOTE: The bottom rail must be in the fully lowered position to operate the middle rail.

■ With the middle rail fully raised, slowly and steadily push up or pull down on the bottom rail handle.

NOTE: The middle rail must be in the fully raised position to operate the bottom rail.

OPERATION

10

Troubleshooting

Problem The shade is hard to raise or lower, or will not raise or lower.

Solution Make sure that the shade fabric is not caught between the installation bracket and the headrail.

Check that the headrail and installation brackets are level and aligned.

Check that the side tracks are perfectly vertical. If the side tracks are not vertical, replacement side tracks will be required and need to be installed vertically.

Check that the track clips are not binding in the side tracks.

Check that the rail clips are properly aligned to the track clips.

Problem The shade raises or lowers unevenly or the bottom rail is uneven when fully raised.

Solution Check that the headrail and installation brackets are level and aligned.

Adjust the shade. See “Level the Rail(s), If Necessary” on page 8.

Problem The shade will not fit into the installation brackets.

Solution Check that the installation brackets are level and aligned. Adjust the set screw position if needed.

Check that the headrail is completely inserted into the installation brackets. See “Install the Shade” on page 7.

CARE

11

Removing the Shade, If Necessary

■ While keeping the track clips in place, unsnap the rail clips.

➤ With Top-Down/Bottom-Up shades, unsnap the rail clips on both the middle rail and bottom rail.

■ While holding the headrail, push back on the bottom tab of the installation bracket with a flat head screwdriver to release the bottom of the headrail.

■ Then roll the back of the headrail down and out from the bracket.

Removing the Side Tracks, If Necessary

■ If the side track is recently attached (within minutes), it may be pried off with a putty knife.

■ If the adhesive on the side track has began to set, use a hand held heat gun to locally heat the adhesive and facilitate the removal.

■ Remove the adhesive residue from the mounting surface with a solvent like 3M™ Citrus Base Cleaner or automotive bug and tar remover (follow the manufacturer’s directions).

■ New adhesive will be required to re-attach the side tracks.

■ Do not attempt to reuse the side track adhesive. Failure to properly use the adhesive may result in injury or property damage.

Headrail

Bracket

Back of Shade Remove

Bottom Tab

CARE

12

Cleaning Procedures

Duette® Honeycomb Shades are made of anti-static, dust-resistant fabric which repels dirt and dust. For most honeycomb fabrics, the following cleaning options are available.

Dusting

■ Regular light dusting with a feather duster is all the cleaning needed in most circumstances.

Compressed Air/Hair Dryer (Cool Setting)

■ Use compressed air or a hair-dryer on a cool setting to blow dust and dirt off shades.

Ultrasonic Cleaning

■ Specify that a mild detergent solution be used.

IMPORTANT: Never immerse the headrail into the solution.

■ Allow the shade to dry in the completely lowered/closed position.

Injection/Extraction Cleaning

This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty solution in the same motion.

■ Use only the dry method of injection/extraction.

Headrail Cleaning

CAUTION: Never use abrasive cleaning methods or harsh chemicals.

■ Dampen a soft, clean cloth in warm water and wring it out.

■ Gently wipe the headrail to remove dirt and dust.

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The Hunter Douglas® Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

NOTE: In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Different warranty periods and terms apply for commercial products and applications.

Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the window fashion product or components found to be defective.

COVEREDBY A LIFETIME LIMITED WARRANTY

• Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).

• All internal mechanisms.

• Components and brackets.

• Fabric delamination.

• Operational cords for a full 7 years from the date of purchase.

• Repairs and/or replacements will be made with

like or similar parts or products.

• Hunter Douglas motorization components are covered for 5 years from the date of purchase.

NOT COVEREDBY A LIFETIME LIMITED WARRANTY

• Any conditions caused by normal wear and tear.

• Abuse, accidents, misuse or alterations to the product.

• Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time.

• Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance.

• Shipping charges, cost of removal and reinstallation.

TO OBTAIN WARRANTY SERVICE

1. Contact your original dealer (place of purchase) for warranty assistance.

2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.

3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtainingwarranty service or for further explanation of our warranty.