INSTALLATION INSTRUCTIONSAND OWNER'S MANUAL

UNVENTED GAS FIREpLACE

MODELSVFL20IN3210(N,p)-1VFL20IN32(N,p)-1VFL20IN92(N,p)-1VFL28IN32(N,p)-1VFL28IN92(N,p)-1

— Donotstoreorusegasolineorotherflammablevapors and liquids in the vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS • Donottrytolightanyappliance. • Donottouchanyelectricalswitch;donotuse

anyphoneinyourbuilding. • Immediately call your gas supplier from a

neighbor’sphone.Followthegassupplier’sinstructions.

• Ifyoucannotreachyourgassupplier,callthefiredepartment.

— Installationandservicemustbeperformedbyaqualifiedinstaller,serviceagencyorthegassup-plier.

WARNING:Iftheinformationintheseinstructionsarenot followedexactly, afireorexplosionmayresult causing property damage, personal injuryor loss of life.

Installer:Leavethismanualwiththeappliance.Consumer:Retainthismanualforfuturereference.

Loft Vent Free Fireplace Insert

GAS-FIRED

Shown without required front.

This appliance may be installed in an aftermarket,permanently located, manufactured (mobile) home,wherenotprohibitedbylocalcodes.

This appliance is only for usewith the type of gasindicated on the rating plate. This appliance is not convertibleforusewithothergases.

Thisisanunventedgas-firedheater.Itusesair(oxy-gen)fromtheroominwhichitisinstalled.Provisionsforadequatecombustionandventilationairmustbeprovided. Refer to page 13.

WARNING:Ifnot installed,operatedandmaintainedinaccordancewith themanufacturer's instructions,thisproductcouldexposeyoutosubstancesinfuelor from fuel combustionwhich can cause death orserious illness.

WATER VApOR: A BY-pRODUCT OF UNVENTED ROOM HEATERSWatervapor isaby-productofgascombustion.Anunvented roomheater produces approximately oneounce(30ml)ofwaterforevery1,000BTU's(.3KW's)of gas input per hour. Refer to page 13.

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TABLE OF CONTENTS

IMPORTANT SAFETY INFORMATION ......................................................................................... 3SAFETY INFORMATION FOR USERS OF LP-GAS ..................................................................... 4IMPORTANT INSTALLATION GUIDELINES ................................................................................. 5INTRODUCTION ........................................................................................................................... 6SPECIFICATIONS ......................................................................................................................... 7INSTALLATION IN A FIREPLACE ................................................................................................. 8FIREPLACE INSERT DIMENSIONS ............................................................................................. 9BUILT-IN FIREPLACE INSTALLATION ....................................................................................... 10VFL20IN FIREPLACE WITH SURROUND DIMENSIONS .......................................................... 11VFL28IN FIREPLACE WITH SURROUND DIMENSIONS .......................................................... 12WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS ...................................... 13PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR .................................13-14GAS SUPPLY .........................................................................................................................15-16CLEARANCES .......................................................................................................................16-18COMBUSTIBLE MATERIALS ...................................................................................................... 19ALTERNATE ON/OFF SWITCH INSTALLATION FOR MILLIVOLT SYSTEMS .......................... 20DECORATIVE ACCESSORY INSTALLATION ............................................................................ 21OPERATION INSTRUCTIONS/FLAME APPEARANCE.............................................................. 22

MILLIVOLT CONTROL VALVE LIGHTING INSTRUCTIONS ........................................................................................ 23 VALVE WIRING ....................................................................................................................... 24

MULTIFUNCTION REMOTE IP (MRIP) LIGHTING INSTRUCTIONS .................................................................................................... 25 WIRING ................................................................................................................................... 26 SPECIFICATIONS ................................................................................................................... 27 OPERATING INSTRUCTIONS ................................................................................................ 28 REMOTE INSTRUCTIONS ................................................................................................29-33 TROUBLESHOOTING ........................................................................................................34-36 PILOT FLAME CHARACTERISTICS .................................................................................37-38

CLEANING AND SERVICING ..................................................................................................... 38TROUBLESHOOTING ................................................................................................................. 39VFL20IN PARTS LIST ................................................................................................................. 40VFL28IN PARTS LIST ................................................................................................................. 41EXPLODED VIEW ....................................................................................................................... 42MASTER PARTS DISTRIBUTOR LIST ....................................................................................... 43HOW TO ORDER REPAIR PARTS ............................................................................................. 43DF(20,28LBL SURROUND FRONTS FOR FIREPLACES .......................................................... 44SURROUND FRONTS FOR WALL MOUNTS............................................................................. 45APPLIANCE SERVICE HISTORY ............................................................................................... 46WARRANTY ................................................................................................................................ 47

SECTION pAGE

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IMpORTANT SAFETY INFORMATIONDANGER: Indicates a hazardous situation which, if not avoided, will

result in death or serious injury.

WARNING: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION: Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE: Addresses practices not related to personal injury.• Anunventedroomheaterhavinganinputratingofmorethan

6,000Btuperhourshallnotbeinstalledinabathroom• Anunventedroomheaterhavinganinputratingofmorethan10,000

Btuperhourshallnotbeinstalledinabedroomorbathroom.• Duetohightemperatures,theapplianceshouldbelocatedoutof

trafficandawayfromfurnitureanddraperies.• Childrenandadultsshouldbealertedtothehazardofhighsurface

temperature and should stay away to avoidburnsor clothingignition.

• Youngchildrenshouldbecarefullysupervisedwhentheyareinthesameroomwiththeappliance.

• Donotplaceclothingorotherflammablematerialonorneartheappliance.

• Avoid the use of scented air fresheners (plug in type airfresheners,etc.)whiletheburnerisinoperation.Airfreshenersproducearesidueintheairsimilartocandlesandmayproduceasootlikesubstance.

• Avoid the use of scented or decorative candles while theburnerisinoperation.Candlesproducearesidueintheairthatcreatesasootlikesubstance.Burningcandleswhilethelogsetisoperatingmagnifiestheproblem.Itshouldbenotedthatcandles,ingeneral,producesoot.Theamountoftimeburnedandthequantityofcandlesburnedwilldeterminetheamountof soot produced and deposited.

• Installationandrepairshouldbedonebya qUALIFIED SERVICE pERSON. Thisapplianceshouldbeinspectedbeforeuseandatleastannuallybyaprofessionalserviceperson.Morefrequentcleaningmayberequiredduetoexcessivelintfromcarpeting,beddingmaterials,etc.Itisimperativethatcontrolcompartments,burnersandcirculatingairpassagewaysoftheappliancebekeptclean.

• DoNoTusethisroomheaterifanyparthasbeenunderwater.Immediatelycallaqualifiedservicetechniciantoinspecttheroomheaterandtoreplaceanypartofthecontrolsystemandanygascontrolwhichhasbeenunderwater.

• Youmustoperateinsertwithdecorativefrontinstalled.• Donotplacedebris, logsorotherarticles infireplace insert

during operation.• During manufacturing, fabricating and shipping, various

componentsofthisappliancearetreatedwithcertainoils,filmsorbondingagents.Thesebondingagentsarenotharmfulbutmayproduceannoyingsmokeandsmellsastheyareburnedoffduringinitialoperationoftheappliance.Thisisanormaltemporaryoccurrence.Awindowshouldbeopenedduringtheinitialbakeoutperiod.

• WARNING: Do not allow fans to blow directly into thefireplace.Avoidanydraftsthatalterburnerflamepatterns.

• WARNING:Donotuseablowerinsert,heatexchangerinsertorotheraccessorynotapprovedforusewiththisheater.

• WARNING!Thisfireplaceneedsfreshairforventilationtorun properly. This fireplace has an oDS (oxygen depletionsensor)whichwillshutdowntheheaterifadequatefreshairisnotavailable.Seetroubleshootingsectionintheinstructions.

• WARNING:Donotplacelargerocksorembers(rockwool)infireplaceinsert.

• WARNING: DO NOT operate this appliance unless all componentsincludinglogs,burners,andcontrolsareingoodworkingcondition.Neveroperatethisapplianceifanylogortwigisbroken,oroutoftheirintendedposition.RefertotheLog set placement instructions for correct log and twigpositioning. Replacement components are available through your localdealerasindicatedintheHowtoorderRepairPartssectionoftheappliancemanual.

• Keepapplianceareaclearandfreefromcombustiblematerials,gasolineandotherflammablevaporsandliquids.

• WARNING:Failuretokeeptheprimaryairopening(s)oftheburner(s)cleanmayresultinsootingandpropertydamage.

WARNINGWhenusedwithoutadequatecombustionandventilationair,heatermaygiveoffCARBoNMoNoXIDE,anodorless,poison-ous gas.

Do not install heater until all necessary provisions are madeforcombustionandventilationair.Consultthewrit-teninstructionsprovidedwiththeheaterforinformationconcerningcombustionandventilationair.Intheabsenceof instructions, refer to the National Fuel Gas Code, ANSI Z223.1/NFPA54,Air forCombustionandVentilation,orapplicablelocalcodes.

ThisheaterisequippedwithapILOT LIGHT SAFETY SYS-TEM designed to turn off the heater if not enough fresh air isavailable.

DO NOT TAMpER WITH pILOT LIGHT SAFETY SYSTEM!

If heater shuts off, do not relight until you provide fresh air.Ifheaterkeepsshuttingoff,haveitserviced.Keepburnerandcontrolcompartmentclean.

CARBoNMoNoXIDEPoISoNINGMAYLEADToDEATH.

Earlysignsofcarbonmonoxidepoisoningresembletheflu,with headache, dizziness and/or nausea. If you have thesesigns,heatermaynotbeworkingproperly.Get fresh air at once! Have heater serviced. Somepeople—pregnantwomen,personswithheartorlungdisease,anemia,thoseundertheinfluenceofalcohol,thoseat highaltitudes—aremore affectedby carbonmonoxidethan others.Thepilotlightsafetysystemsensesthedepletionofoxygenat its location. If this heater is installed in a structure having a highverticaldimension,thepossibilityexiststhattheoxygensupplyatthehigherlevelswillbelessthanthatattheheater.Inthistypeofapplication,afantocirculatethestructureairwillminimizethiseffect.Theuseofthisfanwillalsoimprovethecomfortlevelinthestructure.Whenafanisusedtocirculateair,itshouldbelocatedsothattheairflowisnotdirectedattheburner.

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SAFETY INFORMATION FOR USERS OF Lp-GASPropane(LP-Gas)isaflammablegaswhichcancausefiresandexplosions.Initsnaturalstate,propaneisodorlessandcolorless.Youmaynotknowallthefollowingsafetyprecautionswhichcanprotectbothyouandyourfamilyfromanaccident.Readthemcarefullynow,thenreviewthempointbypointwiththemembersofyourhousehold.Somedaywhentheremaynotbeaminutetolose,everyone'ssafetywilldependonknowingexactlywhattodo.If,afterreadingthefollowinginformation,youfeelyoustillneedmoreinformation,pleasecontactyourgas supplier.

Lp-GAS WARNING ODORIfagasleakhappens,youshouldbeabletosmellthegas

becauseoftheodorantputintheLP-Gas.That'syoursignaltogointoimmediateaction!

• Donotoperateelectricswitches,lightmatches,useyourphone. Do not do anything that could ignite the gas.

• Geteveryoneoutofthebuilding,vehicle,trailer,orarea.Dothat IMMEDIATELY.

• Closeallgastankorcylindersupplyvalves.• LP-Gasisheavierthanairandmaysettleinlowareassuchas

basements.Whenyouhavereasontosuspectagasleak,keepoutofbasementsandotherlowareas.Stayoutuntilfirefightersdeclarethemtobesafe.

• Useyourneighbor'sphoneandcallatrainedLP-Gasserviceperson and the fire department. Even though youmay notcontinue to smell gas, do not turn on the gas again. Do not re-enterthebuilding,vehicle,trailer,orarea.

• Finally,lettheservicemanandfirefighterscheckforescapedgas.Havethemairouttheareabeforeyoureturn.Properlytrained LP-Gas service people should repair the leak, thencheckandrelightthegasapplianceforyou.

NO ODOR DETECTED - ODOR FADESomepeoplecannotsmellwell.Somepeoplecannotsmelltheodorofthechemicalputintothegas.Youmustfindoutifyoucansmelltheodorantinpropane.Smokingcandecreaseyourabilitytosmell.Beingaroundanodorforatimecanaffectyoursensitivityorabilitytodetectthatodor.Sometimesotherodorsintheareamaskthegasodor.Peoplemaynotsmellthegasodorortheirmindsareonsomethingelse.Thinkingaboutsmellingagasodorcanmakeiteasiertosmell.

TheodorantinLP-gasiscolorless,anditcanfadeundersomecircumstances.Forexample,ifthereisanundergroundleak,themovementofthegasthroughsoilcanfiltertheodorant.OdorantsinLP-Gasalsoaresubjecttooxidation.Thisfadingcanoccurifthereisrustinsidethestoragetankorinirongaspipes.Theodorantinescapedgascanadsorborabsorbontoorintowalls,masonryandothermaterialsandfabricsinaroom.That will take some of the odorant out of the gas, reducing itsodor intensity. LP-Gas may stratify in a closed area, and the odor intensity could vary at different levels. Since it is heavier than air, theremaybemoreodoratlowerlevels.Alwaysbesensitivetotheslightestgasodor.Ifyoudetectanyodor,treatitasaseriousleak.Immediately go into action as instructed earlier.

SOME pOINTS TO REMEMBER• LearntorecognizetheodorofLP-gas.Your local LP-Gas

Dealer can give you a "Scratch and Sniff" pamphlet. Use it to findoutwhatthepropaneodorsmellslike.IfyoususpectthatyourLP-Gashasaweakorabnormalodor,callyourLP-GasDealer.

• Ifyouarenotqualified,donotlightpilotlights,performservice,ormakeadjustmentstoappliancesontheLP-Gassystem.Ifyouarequalified,consciouslythinkabouttheodorofLP-Gasprior to and while lighting pilot lights or performing service or makingadjustments.

• Sometimesabasementor a closed-uphousehasamustysmell that can cover up the LP-Gas odor. Do not try to light pilotlights,performservice,ormakeadjustmentsinanareawhere the conditions are such that you may not detect the odor iftherehasbeenaleakofLP-Gas.

• Odorfade,duetooxidationbyrustoradsorptiononwallsofnewcylindersandtanks,ispossible.Therefore,peopleshouldbeparticularlyalertandcarefulwhennewtanksorcylindersareplacedinservice.Odorfadecanoccurinnewtanks,orreinstalledoldtanks,iftheyarefilledandallowedtosettoolongbeforerefilling.Cylindersandtankswhichhavebeenoutof service for a time may develop internal rust which will cause odor fade. If such conditions are suspected to exist, a periodic snifftestofthegasisadvisable.If you have any question about thegasodor, call yourLp-gas dealer. A periodic sniff test of the Lp-gasisagoodsafetymeasureunderany condition.

• Sooting: Avent-freefireplaceorburnerdrawsroomairtosupportcombustion.Lightweightparticlessuspendedintheair–includingdust,carpetfibers,candleortobaccosmoke,andpethair–willbedrawntowardthefireplace.Thesecanleadtosootbuilduponlogs,fireplacewalls,andevenwalls of the room. To prevent malfunctions and sooting, have your dealer perform an inspection and cleaning each year –beforetheheatingseason.Ifyouhavepetsorexcessivedust,morefrequentcleaningmaybenecessary.Seecleaning and service section in this manual.

• Donotplaceembers(rockwool)inthisfireplace.• Donotplacelavarocksonburnerorlogs.• Installingatelevisionaboveafireplacehasbecomea

desirablefeature;however,thefollowinginformation shouldbeconsidered.

Allfireplaces,whetherdecorativeorheaterratedcreateheat. Most television manufacturers recommend not placing a television near a heat source. Because there is a large variety of television manufactures, styles and sizes, it is impractical to test every potential installation. If you choosetoinstallatelevisionaboveornearyourfireplace,understand that Empire Comfort Systems accepts no responsibilityforthisdecisionandanyinjuryordamageduetothisapplicationisthesoleresponsibilityoftheowner.Additionally,itishighlyrecommendedtoturnoffthefireplaceandletitcooldownbeforeservicingorusingtheoperationalbuttonslocatedonthetelevision.Inallcases,thetelevisionmanufacturer’sinstructionsandwarningsshouldbefollowed.

IMpORTANT SAFETY INFORMATION (Cont'd)

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SAFETY INFORMATION FOR USERS OF Lp-GAS (Cont'd)• If,atanytime,youdonotsmelltheLP-Gasodorantandyou

thinkyoushould,assumeyouhavealeak.Thentakethesameimmediateactionrecommendedabovefortheoccasionwhenyou do detect the odorized LP-Gas.

• Ifyouexperienceacomplete"gasout,"(thecontainerisundernovaporpressure),turnthetankvalveoffimmediately.Ifthecontainer valve is left on, the container may draw in some air throughopeningssuchaspilotlightorifices.Ifthisoccurs,somenew internal rusting could occur. If the valve is left open, then treatthecontainerasanewtank.Alwaysbesureyourcon-tainerisundervaporpressurebyturningitoffatthecontainerbeforeitgoescompletelyemptyorhavingitrefilledbeforeitiscompletely empty.

IMpORTANT INSTALLATION GUIDELINESProperPrimaryAirflowintoBurnerFor proper burner operation and flame appearance, the flow ofprimaryairintotheventuritube,locatedontherearoftheburner,mustnotbereduced.Thisflowofairisreducedifdirt,lintorotherobstructionsbuild-uparoundorinsidetheventuri.Anyobstructionintheventuritubeareamustberemoved.Theflowofairintotheventuriisalsoreducedifthegasorificeisn’tcenteredintheventuriinlet and/or is not aligned with the venturi. Any misalignment of the burnerorificemaybecorrectedbybendingtheshuttercapholdingtheorificetotheinletoftheventuritube.

CeilingFansorPortableFansInstalledNearColdAirReturnsCeiling fans or oscillating floor type fans need to bemonitoredduringtheoperationofvent-freeproducts.Iftheairblowsdirectlyintotheflamecausingittodisrupttheflame,itshouldbeturnedofforredirected.Ceilingfanscouldbereversedtopossiblyeliminateflame impingement,and thefloor fancouldbe redirected.Uponinstallation, be aware of any cold air returns or vents in theproximity of the vent free product. Any draft created around a vent-freeburner can cause the flame to act irregular and create hotsurfaces.

WARNINGDonotallowfanstoblowdirectly intothefireplace.Avoidanydraftsthatalterburnerflamepatterns.

WARNINGDo not use a blower insert, heat exchanger insert or otheraccessory not approved for use with this heater.

CandlesAvoid the use of scented or decorative candles while the log set is in operation. Candles produce a residue in the air that creates a sootlikesubstance.Burningcandleswhilethelogsetisoperatingmagnifiestheproblem.Itshouldbenotedthatcandles,ingeneral,produce soot. The amount of time burned and the quantity ofcandlesburnedwilldeterminetheamountofsootproducedanddeposited.

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INTRODUCTIONInstructions to Installer1. Installer must leave instruction manual with owner after

installation.2. Installermusthaveownerfilloutandmailwarrantycardsupplied

with unvented room heater.3. Installer should show owner how to start and operate unvented

room heater.Always consult your local Building Department regarding regulations, codes or ordinances which apply to the installation of an unvented room heater.Thisappliancemaybeinstalledinanaftermarket*manufactured(mobile)home,wherenotprohibitedbystateorlocalcodes.

*Aftermarket: Completionofsale,notforpurposeofresale,fromthe manufacturer.

This appliance is only for use with the type of gas indicated on the ratingplate.Thisapplianceisnotconvertibleforusewithothergases.

WARNINGANY CHANGE TO THIS HEATER OR ITS CONTROLS CAN BE DANGEROUS. Improperinstallationoruseoftheheatercancauseseriousinjuryordeathfromfire,burns,explosionorcarbonmonoxidepoisoning.

ThisseriesisdesigncertifiedinaccordancewithAmericanNationalStandard Z21.11.2 by the Canadian Standards AssociationLaboratoriesasanUnventedRoomHeaterandshouldbeinstalledaccording to these instructions.

Any alteration of the original design, installed other than as shown in these instructions or use with a type of gas notshownontheratingplateistheresponsibilityofthepersonandcompanymakingthechange.

VFL(20,28)IN32 Series Only750MillivoltSystemWhen you ignite the pilot, the thermocouple produces millivolts (electrical current) which energizes the magnet in the gas valve. After 30 seconds to 1 minute time period you can release the gas controlknobandthepilotwillstayON.AllowyourpilotflametooperateanadditionalonetotwominutesbeforeyouturnthegascontrolknobfromthePILOTpositiontotheONposition.Thistimeperiodallowsthemillivolts(electricalenergy)tobuild-uptoasufficientlevel allowing the gas control to operate properly.

ImportantAllcorrespondenceshouldrefertocompleteModelNumber,SerialNumberandtypeofgas.

Notice: Duringinitialfiringofthisunit,itspaintwillbakeout,andsmokewilloccur.Topreventtriggeringofsmokealarms,ventilatethe room in which the unit is installed.

Solid-fuelsshallnotbeburnedinamasonryorUL 127 factory-builtfireplaceinwhichanunventedroomheaterisinstalled.

QualifiedInstallingAgencyInstallation and replacement of gas piping, gas utilization equipment or accessories and repair and servicing of equipment shall beperformedonlybyaqualifiedagency.Theterm"qualifiedagency"meansanyindividual,firm,corporationorcompanywhicheitherinpersonorthrougharepresentativeisengagedinandisresponsiblefor(a)theinstallationorreplacementofgaspipingor(b)theconnection,installation, repair or servicing of equipment, who is experienced in suchwork,familiarwithallprecautionsrequiredandhascompliedwith all the requirements of the authority having jurisdiction.

State of Massachusetts: The installation must be made bya licensed plumber or gas fitter in the Commonwealth ofMassachusetts.Sellersofunventedpropaneornaturalgas-firedsupplementalroom heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.In the Sate of Massachusetts, unvented propane and natural gas-fired space heaters shall be prohibited in bedrooms andbathrooms.

Theinstallationmustconformwithlocalcodesor,intheabsenceoflocalcodes,withtheNationalFuelGasCode,ANSIZ223.1.**Available from the American National Standards Institute, Inc. 1430 Broadway, New York, N.Y. 10018.

High AltitudesForaltitudes/elevationsabove2,000feet(610m),ratingsshouldbereducedattherateof4percentforeach1,000feet(305m)abovesealevel.Contactthemanufactureroryourgascompanybeforechangingspud/orificesize.

Well Head Gas InstallationsSome natural gas utilities use "well head" gas. This may affect the Btu output of the unit. Contact the gas company for the heating value. Contactthemanufactureroryourgascompanybeforechangingspud/orificesize.

WARNINGThis appliance is equipped for natural gas or propane gas. Field conversion is not permitted.

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VFL20IN3*10 Lp NATInput Btu/hr Maximum 10,000 10,000Input Btu/hr Minimum 10,000 10,000Orifice #64 #53Air Shutter Opening Fully Closed Fully ClosedVFL20IN3* Lp NATInput Btu/hr Maximum 20,000 20,000Input Btu/hr Minimum 16,000 13,000Orifice #55 2.1mmAir Shutter Opening 3/16" Fully ClosedVFL20IN9* Lp NATInput Btu/hr Maximum 20,000 20,000Input Btu/hr Minimum 14,000 13,000Orifice #55 2.1mmAir Shutter Opening 3/16" Fully ClosedVFL28IN3* Lp NATInput Btu/hr Maximum 28,000 28,000Input Btu/hr Minimum 23,000 19,000Orifice 1.55 #40Air Shutter Opening 3/16" Fully ClosedVFL28IN9* Lp NATInput Btu/hr Maximum 28,000 28,000Input Btu/hr Minimum 23,000 19,000Orifice 1.55 #40Air Shutter Opening 3/16" Fully Closed

VFL20IN units require the use of one of the following surrounds. See pages 44 and 45.

SurroundKit DescriptionDF20GBL DecorativeFront,TemperedGlass,BlackDF20MBL DecorativeFront,MetalFrame,BlackDF20LBL Decorative Front, Louver, Glass Frame (In-

cludes 6 x 6 Surround)

VFL28IN units require the use of one of the following surrounds:See pages 44 and 45.

SurroundKit DescriptionDF28GBL DecorativeFront,TemperedGlass,BlackDF28MBL DecorativeFront,MetalFrame,BlackDF28LBL Decorative Front, Louver, Glass Frame (In-

cludes 6 x 6 Surround)

SpECIFICATIONSOptional Control Accessories

RemoteControlAccessories

Description

FRBC Millivolt/IP Battery Operated Remote Control

FRBTC Millivolt/IP Battery Operated Remote Control with Thermostat

FRBTP BatteryOperatedProgrammableRemoteControl

FWS-1 Direct Ignition/Millivolt/IP Wall SwitchTRW Millivolt/IP Remote Wall Thermostat

(Wireless)TMV Millivolt/IP Wall Thermostat, - Reed SwitchFREL Electric Remote Control

VFL(20,28)IN Optional AccessoriesPartNumber DescriptionFBB7 VariableSpeedBlowerDG-1-BKP DecorativeGlassBlackPolishedDG-1-BUC Decorative Glass Blue ClearDG-1-CLF Decorative Glass Frost

Optionaldecorativeglassandrocksareavailableinseveraldifferent sizes and colors. Contact your Empire Dealer for more information.

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1. Before beginning, check to make sure there is no hiddendamagetotheunit.Takeaminuteandplanoutthegasandelectrical route. It isbest to startwith thegas line first, fol-lowedbytheelectricalsupplyrequirements.

2. Minimum fireplace opening requirements are shown in Figure 2ofthisinstallationmanual.Thefirebrick(refractory),glassdoors,screenrails,screenmeshandloggratescanberemoved from a factorybuiltfireplace in order to gain mini-mum gas insert opening requirements prior to installing the gasfireplaceinsert.

CAUTIONDeterminethetotal thicknessoffinishingmaterials(i.e.stone,brick ormarble) so that the proper dimensions can bemain-tainedforinstallingthefireplaceanddecorativefronts.

3. Although the insert does not require a hearth extension, only heat resistant materials such as stone, metal, tile, etc. should beused.Donotusevinyl,carpet,orwoodbasedproductswithin16inchesoftheinsertface.Donotobstructthelowerlouver (if included), or other vented openings on the insert. Note:Theoriginalfireplacecannotbereturnedtosolidfuel use without returning the hearth extension to the specificationrequiredforasolidfuelfireplace.

4. Thesidewalls,topandfloorstructuresofthefireboxmaynotbealteredwiththeexceptionofremovablebafflesanddamp-ers.Smokeshields,shelvesandbafflesmayberemoved ifattached with mechanical fasteners. The original fireplacecannotbereturnedtosolidfuelinthiscondition.

5. The insert surround is tested and approved with this gas in-sert and may cover existing air circulation vents or grills on the solidfuelfireplaceitisinstalledinto.Ifthesurrounddoesnotcover the entire ventilation grill surface, the exposed grill area shouldbeleftopen.

Notice:Cuttingofsheetmetalpartsofafireplaceinordertoinstallthefireplaceinsertisprohibited.Notice:Thefollowingstatementisalsoprovidedonasepa-ratelabelplateintheinstructionpacket.Priortoinstallationofthefireplaceinsert,theinstallermustmechanicallysecurethiswarningplatetotheinsideofthefireplaceforfutureref-erence as required.

WARNINGThesolidfuelfireplacehasbeenconvertedforusewithgasonlyandcannotbeusedforburningwoodorsolidfuelsun-lessalloriginalpartshavebeenreplacedandthefireplacehasbeenreapprovedbytheauthorityhavingjurisdiction.

positioning, Leveling and Securing Insert6. Place the insert into positionNOTE: Thefrontflangesoftheinsert(withoutsurroundpanels)

shouldbesetatapproximately1"infrontofthefaceofthefireplace.

7. Leveltheinsertfromsidetosideandfronttoback.8. Ifnecessary,usethelevelingboltsincludedintheinstruction

pack.Screwthelegsintothenutsinstalledinthebottomofthe insert. Turn legs in until insert is level. Note: Thebestwaytoaccessthelevelingboltlocationsistoremovetheburnerandfireboxbottom.

NOTE: Ifdesired,itisacceptabletoattachmetalstrappingorbrackets(notprovided)fromthefireplacecavitytotheinsertouterjackettosecurethefireplaceinserttothefireplacehearthor opening.

9. Install the insert without the surround panels attached and makeallgasventingandelectricalconnections.Ifthecontrolmodule, receiver and other electrical devices are pulled out to installthegasline,theymustbeplacedbackintothelocationwheretheywerefromthefactory.Thegasflexlinemaycrossover the control module.

Notice: If desired, it is acceptable to attachmetal strapping orbrackets (not provided) from the fireplace cavity to theinsert outer jacket to secure the fireplace insert to thefireplacehearthoropening.

WARNINGVerfitythatallwireconnectionsaresecure.

Ifthefactorybuiltfireplacedoesnothavegasaccessholesprovided, anaccessholeof 1 1/2”diameter (37.5mm)orlessmaybedrilled throughthe lowersidesorbottomofthefireboxinaproperworkmanshiplikemanner.Thisac-cessholemustbepluggedwithanon-combustibleinsula-tionafterthegassupplylinehasbeeninstalled.

10. Thesurroundpanelassemblyisattachedtothefireplaceafterithasbeeninstalledwithallthegasandelectricalconnectionscompleted. Refer to instructions included with the surround panelkit.

Ensure therearenoobstructions tosideairpassagesofdecorativetrimonceinstalledoninsert.

INSTALLATION IN A FIREpLACE

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FIREpLACE INSERT DIMENSIONS

A

D

E

BC

F

G

H

IJK

Figure 1

Whenplanningafireplaceinsertinstallation,it’snecessarytodetermine:• Gassupplypiping.• Electricalconnections-foroptionalblower• Whetheroptionalaccessories-devicessuchasawallswitch

or remote control - are desired.• Electricalsupplyrequirementsforoptionalblower.

(120V, 60Hz, 1 Amp)• Properopeningsizeoffireplacerequiredforinstallationof

thefireplaceinsert.

A

D

C

B

Figure 2

VF FIREpLACE INSERT DIMENSIONSMODEL A B C D E F G H I J KVFL20IN 29 1/4" 19 3/4" 12 7/16" 25 5/8" 16 3/16" 13 9/16" 25 3/4" 18 1/8" 15/16" 13 1/2" 1 5/8"VFL28IN 32 1/4" 22 3/4" 15 7/16" 28 1/2" 17 13/16" 15" 29 1/2" 21 1/8" 15/16" 15" 1 5/8"

FireplaceopeningDimensionalInformation/SizingMINIMUM FIREpLACE OpENING DIMENSIONS

MODEL HEIGHT A

FRONT WIDTH B

DEPTH C

REAR WIDTH D

VFL20IN 19 1/4" 263/4"* 12 3/4" 15 3/4"VFL28IN 22 1/4" 303/4"* 14 1/4" 19"

Notice: Thesearetheminimumdimensionsofafireplacethatthefireplaceinsertwillfitinto.Itallowsroomfortheboxandthefireplacesurroundtofitontothefrontoftheunit.Itisnotintendedtobeusedforframingdimensions.RefertoFigures 3 to 5 for framing dimensions.

*Notice: FrontWidthBistheminimumandmaximumdimension.

31385-9-1016Page 10

In planning the installation for the fireplace, it is necessary todeterminewheretheunit is tobe installedandwhetheroptionalaccessoriesaredesired.Gassupplypipingshouldalsobeplannedat this time.Thefireplacecanbemountedonanyofthesesurfaces:1. Aflathardcombustibleornon-combustiblesurface.2. Araisedplatformofcombustibleornon-combustiblematerial.3. Four cornersof the fireplacesocontact ismadeonall four

perimeteredgesonthebottomoftheunit. (Example:Fourconcretemasonryblocks.)

At this point, you should have decided what components to include inyourinstallation,andwherethefireplaceistobelocated.Ifthishasnotbeendone,stopandconsultyourdealer forassistancewith this planning.

Thisunitisdesignedtobeinstalledinazero-clearanceenclosure.Thismeansthecombustiblematerialcancomeincontactwiththefirebox.

Built-In Fireplace InstallationBuilt-in installation of this fireplace involves installing the fireplace intoa framed-inenclosure.Thismakesthefrontof thefireplaceflushwithawall.

Frame in rough opening. Use dimensions show in Figure 3 for a conventional rough opening. Use dimensions shown in Figure 4 for corner rough opening. Use Figure 5 for an elevated installation. Besuretoprovidedsupporttothebottomofthefireplace.Besuretoprovidegas line forfireplaceandelectricalpower foroptionalblowerassembly.

1. Gas line connections must be made at this time. When facing the appliance, the gas supply will enter on the right-hand side. See "Gas Supply" page 15 to 16.

2. Insert fireplace into enclosure. Attach to wall with screwsthroughholesoncabinetsides.

3. Levelfirebox.See"Positioning,LevelingandSecuringInsert"on Page 8.

4. Finishedwallsurfacewillbeflushtotheleadingedgeoffire-place top and sides.

5. Ifused,thesurroundpanelassemblyisinstalledafterthefire-placehasbeen installedwithall thegasandelectricalcon-nection completed. Refer to instructions included with the sur-roundpanelkit.

6. Installationofbuilt-infireplaceiscompleted.

Rough Opening for Installing in Wall Rough Opening for Installing in Corner Rough Opening for Elevated Installation

FLUSH

INSTALLATION

PROJECTED

INSTALLATION

1” TO 6” FROM BACK

25mm TO 152mm

ELECTRICAL RECEPTACLE

7 1/2” (190.5mm)

GAS SUPPLY

B

C

A

Figure 3 Figure 4 Figure 5

A B C D

VFL20IN 13 3/4"(349.3 mm)

27 3/4"(704.9 mm)

19 1/4"(489 mm)

36 1/4"(920.8 mm)

VFL28IN 16 3/4"(425.5 mm)

30 1/2"(774.7 mm)

22 1/2"(571.5 mm)

36 1/4"(920.8 mm)

BUILT-IN FIREpLACE INSTALLATION

31385-9-1016 Page 11

VFL20IN FIREpLACE WITH SURROUND DIMENSIONS

40”

25 5/8”

1 3/4”

GLASS (27” x 8”)

DF20LBL

2 3/8”

23 1/2”

37 5/8”

GLASS (27” x 7”)

DF20MBL

34”

25”

20 1/2”11 1/2”

4 7/16”

GLASS (34” x 20 1/2”)

DF20GBL

FOR INSERT AppLICATIONS

FOR IN-WALL AppLICATIONS

FOR IN-WALL AppLICATIONS

31385-9-1016Page 12

VFL28IN FIREpLACE WITH SURROUND DIMENSIONS

43”

28 5/8”

1 3/4”GLASS (30” x 10”)

DF28LBL

40 5/8”

26 1/2”

2”

24 1/2”

GLASS (30” x 10”)

2 11/32”

DF28MBL

37”

23 1/2”

28”

14 1/2”

GLASS (37” x 23 1/2”)4 9/32”

DF28GBL

FOR INSERT AppLICATIONS

FOR IN-WALL AppLICATIONS

FOR IN-WALL AppLICATIONS

31385-9-1016 Page 13

Watervaporisaby-productofgascombustion.Anunventedroomheater produces approximately one ounce (30ml) of water for every 1,000BTU's(.3KW's)ofgasinputperhour.Unvented room heaters are recommended as supplemental heat (a room) rather than a primary heat source (an entire house). In most supplemental heat applications, the water vapor does not create a problem.Inmostapplications,thewatervaporenhancesthelowhumidity atmosphere experienced during cold weather.

The following steps will help insure that water vapor does not becomeaproblem.1. Be sure the heater is sized properly for the application, including

amplecombustionairandcirculationair.2. Ifhighhumidityisexperienced,adehumidifiermaybeusedto

help lower the water vapor content of the air.3. Do not use an unvented room heater as the primary heat

source.

Thisheatershallnotbeinstalledinaconfinedspaceorunusuallytight construction unless provisions are provided for adequate combustionandventilationair.

InstallationinaConfinedSpaceAconfinedspaceisanareawithvolumelessthan50cubicfeetper1,000Btuhofthecombinedinputratesofallappliancesdrawingcombustionair fromthatspace.Smallareassuchasequipmentroomsareconfinedspaces.Furnacesinstalledinaconfinedspacewhich supply heated air to areas outside the space must draw return air from outside the space through tightly sealed return air ducts. A confinedspacemusthave2openingsintothespaceforcombustionair.Oneopeningmustbewithin12inchesoftheceilingandtheothermustbewithin12inchesofthefloor.Therequiredsizingoftheseopeningsisdeterminedbywhetherinsideoroutsideair isusedtosupportcombustion,themethodbywhichtheairisbroughttothespace(verticalorhorizontalduct)andbythetotalinputrateof all appliances in the space.

Unusually Tight ConstructionTheairthatleaksarounddoorsandwindowsmayprovideenoughfreshairforcombustionandventilation.However,inbuildingsofunusually tight construction, you must provide additional fresh air. Unusually tight construction is defined as construction

where:a. Walls and ceilings exposed to the outside atmosphere have

a continuous water vapor retarder with a rating of one perm orlesswithopeningsgasketedorsealed,and

b. Weather-strippinghasbeenaddedonopenablewindowsand doors, and

c. Caulking or sealants are applied to areas such as jointsaroundwindowanddoorframes,betweensoleplatesandfloors,betweenwall-ceilingjoints,betweenwallpanels,atpenetrationsforplumbing,electrical,andgaslines,andatother openings.

Ifyourhomemeetsallofthethreecriteriaabove,youmustprovideadditional fresh air. See “VentilationAirFromoutdoors,” page 14.

DeterminingifYouHaveaConfinedorUnconfinedSpaceUsethisworksheettodetermineifyouhaveaconfinedorunconfinedspace.Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills betweentherooms.

1. Determine the volume of the space (length x width x height). Length x Width x Height = cu. ft. (volume of

space)Example: Space size 16 ft. (length) x 10 ft. (width) x 8 ft. (ceiling

height) = 1,280 cu. ft. (volume of space) If additional ventilation to adjoining room is supplied with grills

or openings, add the volume of these rooms to the total volume of the space.

2. Divide thespacevolumeby50cubic feet todetermine themaximum BTU/Hr the space can support.

(volume of space) ÷ 50 cu. ft. = (maximum BTU/Hr the space can support)

Example: 1,280 cu. ft. (volume of space) ÷ 50 cu. ft. = 25.6 or 25,600 (maximum BTU/Hr the space can support)

3. AddtheBTU/Hrofallfuelburningappliancesinthespace. Vent-free heater BTU/Hr Gas water heater BTU/Hr Gas furnace BTU/Hr Vented gas heater BTU/HrGasfireplacelogs BTU/HrOthergasappliances* + BTU/Hr Total = BTU/Hr

Example: Vented gas heater 20,000 BTU/Hr Vent-freeheater + 18,000 BTU/Hr Total = 38,000 BTU/Hr*Donotincludedirect-ventgasappliances.Directventdrawscombustionairfromtheoutdoorsandventstotheoutdoors.

4. Compare the maximum BTU/Hr the space can support with the actual amount of BTU/Hr used.

BTU/Hr (maximum the space can support) BTU/Hr (actual amount of BTU/Hr used) Example: 25,600 BTU/Hr (maximum the space can support) 38,000 BTU/Hr (actual amount of BTU/Hr used)

WARNINGIftheareainwhichtheheatermaybeoperatedissmallerthanthatdefinedasanunconfinedspaceorifthebuildingisofunusuallytightconstruction,provideadequatecombustionandventilationairbyoneof themethodsdescribed in theNational Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation, orapplicablelocalcodes.

WATER VApOR: A BY-pRODUCT OF UNVENTED ROOM HEATERS

pROVISIONS FOR ADEqUATE COMBUSTION & VENTILATION AIR

31385-9-1016Page 14

Thespaceintheaboveexampleisaconfinedspacebecausetheactual BTU/Hr used is more than the maximum BTU/HR the space can support. You must provide additional fresh air. Your options are as follows:A. Reworkworksheet,addingthespaceofanadjoiningroom.If

theextraspaceprovidesanunconfinedspace,removedoortoadjoiningroomoraddventilationgrillsbetweenrooms.SeeVentilationAirFromInsideBuilding.

B. Vent room directly to the outdoors. See VentilationAirFromOutdoors.

C. InstallalowerBTU/Hrheater,iflowerBTU/Hrsizemakesroomunconfined.

If the actual BTU/Hr used is less than the maximum BTU/Hr the spacecansupport,thespaceisanunconfinedspace.Youwillneedno additional fresh air ventilation.

WARNINGYoumustprovideadditionalventilationairinaconfinedspace.

Ventilation AirVentilationAirFromInsideBuildingThisfreshairwouldcomefromanadjoiningunconfinedspace.Whenventilatingtoanadjoiningunconfinedspace,youmustprovidetwopermanent openings: one within 12" of the ceiling and one within 12"oftheflooronthewallconnectingthetwospaces(seeoptions1 and 2, Figure 6). You can also remove door into adjoining room (see option 3, Figure 6). Each ventilation grill or opening shall have a minimum free area of one square inch per 1,000 BTUH of the total inputratingofthegasequipmentintheconfinedspace.

Figure 6

WARNINGRework worksheet, adding the space of the adjoiningunconfinedspace.Thecombinedspacesmusthaveenoughfreshairtosupplyallappliancesinbothspaces.

VentilationAirFromoutdoorsProvideextrafreshairbyusingventilationgrillsorducts.Youmustprovide two permanent openings: one within 12" of the ceiling and onewith12"ofthefloor.Connecttheseitemsdirectlytotheoutdoorsor spaces open to the outdoors. These spaces include attics and crawl spaces. In most cases for direct communication with the outdoors or direct communication through a vertical duct a free area opening of one square inch per 4,000 BTU/Hr of heater input rating for each grill. If a horizontal duct is used, a grill free area or duct opening shall have a free area opening of one square inch per 2,000 BTU/Hr for each grill. Follow the National Fuel Code ANSI Z223.1/NFPA54, Air for Combustion and Ventilation for required size of ventilation grills or ducts.IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

Figure 7

pROVISIONS FOR ADEqUATE COMBUSTION & VENTILATION AIR (continued)

A1 x B1 = C1A2 x B2 = C2C1+C2=Sq.In.Required

Example: For a 30,000 BTU Heater, 1 sq in per 1,000 BTU equals 30 sq. in. of opening.

(A1) 5in2 x (B1) 3in2 = (C1) 15in2

(A2) 5in2 x (B2) 3in2 = (C2) 15in2

(C1) 15in2+(C2)15in2 = 30in2

Figure 8

31385-9-1016 Page 15

Thegaspipelinecanbebroughtinthroughtherightorleftsideofthe appliance. The insert has a Flexline with shutoff valve located on the right side when facing the unit. See Figures 9 and 10. Consult the current National Fuel Gas Code, ANSI Z223.1 CAN/CGA-B149 (.1 or .2) installation code.

RecommendedGasPipeDiameter

pipe Length Schedule 40 pipe InsideDiameter

Tubing,TypeLoutsideDiameter

Nat. L.P. Nat. L.P.

0-10ft0-3m

1/2"12.7mm

3/8"9.5mm

1/2"12.7mm

3/8"9.5mm

11-40ft4-12m

1/2"12.7mm

1/2"12.7mm

5/8"15.9mm

1/2"12.7mm

41-100ft13-30m

1/2"12.7mm

1/2"12.7mm

3/4"19mm

1/2"12.7mm

101-150ft31-46m

3/4"19mm

1/2"12.7mm

7/8"22.2mm

3/4"1.9 mm

CAUTIONNeveruseplasticpipe.Checktoconfirmwhetheryourlocalcodesallowcoppertubingorgalvanized.

Notice: Since some municipalities have additional local codes, it isalwaysbesttoconsultyourlocalauthorityandinstallationcode.The use of the following gas connectors is recommended:— ANSZ21.24ApplianceConnectorsofCorrugatedMetalTubing

and Fittings.— ANSZ21.45AssembledFlexibleApplianceConnectorsofOther

Than All-Metal ConstructionTheaboveconnectorsmaybeusedifacceptablebytheauthorityhaving jurisdiction. The state of Massachusetts requires that a flexibleapplianceconnectorcannotexceedthreefeetinlength.

Figure 9

InstallingtheMainGasCockEachapplianceshouldhaveitsownmanualgascock.Amanualmaingascockshouldbelocatedinthevicinityoftheunit.Where none exists, or where its size or location is not adequate, contact your local authorized installer for installation or relocation.Compoundsusedonthreadedjointsofgaspipingshallberesistanttotheactionofliquefiedpetroleumgases.Thegaslinesmustbecheckedforleaksbytheinstaller.Thisshouldbedonewithasoapsolutionwatchingforbubblesonallexposedconnections,andifunexposed,apressuretestshouldbemade.Neveruseanexposedflametocheckforleaks.Appliancemustbedisconnectedfrompipingatinletofcontrolvalveandpipecappedorpluggedforpressuretest.Neverpressuretestwithapplianceconnected;controlvalvewillsustaindamage!Notice: The millivolt gas controls are equipped with a captured screw type pressure test point, therefore it is not necessary to provide a 1/8" test point up stream of the control.Whenusingcopperorflexconnectoruseonlyapprovedfittings.Theapplianceandit’sindividualshutoffvalvemustbedisconnectedfrom supply piping system during any pressure testing of that system attestpressuresinexcessof1/2psig(3.5kPa).Theappliancemustbeisolatedfromthegassupplypipingsystembyclosingitsindividualmanualshutoffvalveduringanypressuretesting of the gas supply piping system at test pressures equal to orlessthan1/2psig(3.5kPa).Attention! If one of the procedures results in pressures in excess of 1/2psig(14"w.c.)(3.5kPa)onthefireplacegasvalve,itwillresultin a hazardous condition.

Figure 10

GAS SUppLY

31385-9-1016Page 16

Figure 11

propane gas will have a manifold pressure approximately 10.0"w.c. at the pressure regulator outlet with the inlet pressure to the pressure regulator from a minimum of 11.0"w.c. for the purpose of input adjustment to a maximum of 13.0"w.c.

A test gage connection is located downstream of the gas appliance pressure regulator for measuring gas pressure. The connection is a 1/8 inch N.P.T. plugged tapping.

Millivolt Control ValveThevalveregulatorcontrolstheburnerpressurewhichshouldbecheckedatthepressuretestpoint.Turncapturedscrewcounterclockwise2or3turnsandthenplacetubingtopressuregaugeovertestpoint(Usetestpoint“A”closesttocontrolknob).Aftertakingpressure reading, besureandturncapturedscrewclockwisefirmlytore-seal.Donotovertorque.Checkforgasleaks.

CheckingManifoldPressureMILLIVOLT VALVES

Natural gas will have a manifold pressure of approximately 3.5" w.c. for maximum input or 1.7" w.c. for minimum input at the pressure regulator outlet with the inlet pressure to the pressure regulator from a minimum of 4.5" w.c. for the purpose of input adjustment to a maximum of 10.5" w.c.

propane gas will have a manifold pressure approximately 10.0"w.c. (2.49kPa)formaximuminputor4.9"w.c.forminimuminputatthepressure regulator outlet with the inlet pressure to the pressure regulator from a minimum of 11.0"w.c. for the purpose of input adjustment to a maximum of 13.0"w.c.

INTERMITTENT pILOT VALVES

Natural gas will have a manifold pressure of approximately 3.5" w.c. at the pressure regulator outlet with the inlet pressure to the pressure regulator from a minimum of 7.0" w.c. for the purpose of input adjustment to a maximum of 10.5" w.c.

GAS SUppLY (continued)

CLEARANCES

31385-9-1016 Page 17

13 1/2”

15 1/2”

17 1/2”

19 1/2”

21 1/2”

23 1/2”

TOP OF OPENING

VFL20 Series Figure 12

18 1/2”

20 1/2”

22 1/2”

24 1/2”

26 1/2”

28 1/2”

TOP OF OPENING

CLEARANCES (continued)

VFL28 Series Figure 13

31385-9-1016Page 18

CLEARANCES (continued)

8 1/4” MIN.

TOP OF

FIREPLACE

OPENING

BOTTOM OF

FIREPLACE

OPENING

7 1/4” MIN.

BOTTOM OF

FIREPLACE

OPENING

TOP OF

FIREPLACE

OPENING

26” MIN.

Surround Clearances Figure 14

Glass Front Clearances Figure 15

Figures 14 and 15 pertain to VFL(20,28)IN Series.

31385-9-1016 Page 19

CombustibleMaterialNogreetingcards,stockingsorornamentationofanytypeshouldbeplacedonorattached to the fireplace.Theflowof heat canignitecombustibles.Donotattachcombustiblematerialtothemantelofyourfireplace.Thisisafirehazard.

Figure 16

COMBUSTIBLE MATERIALS

31385-9-1016Page 20

WIRING THE FIREpLACE

WARNINGElectricalwiringmustbeinstalledbyalicensedelectrician.

WARNINGDISCONNECT REMOTE CONTROLS IF YOU ARE ABSENT FOR EXTENDED TIME PERIODS. THIS WILL PREVENT AC-CIDENTAL FIREPLACE OPERATION.

Installation ofAlternate SurroundPaneloN/oFFSwitch onthemillivoltcontrolvalveonly.AnON/OFFswitchandwireassemblyareprovided.Theyarein-cludedintheinstructionpacket.Do not cut wire or insulation on metal edges.Notice: Refer to surround panel installation section in the InstallationInstructionssuppliedwiththesurroundforaddi-tionalinformationonattachment.DF(20,28)MBL or DF(20,28)LBL Surround1. FindthecoiledlowvoltagewireassemblyandON/OFFswitch

locatedintheinstructionpacket.2. Attachtheflagterminalendstothe“TH/TP”and“TH”termi-

nalsonthefrontterminalblockofthegasvalve.See Figure 19.

3. Runthelowvoltagealternateswitchwiresupthebackoftheright or left surround panel. Then secure the wires with wire clips provided. See Figure 17.

Figure17(DF20MBLShown)InsertoN/oFFswitchintosidepanelthenattachwireassem-

blyfromvalveterminals.

4. Remove theswitchknockouton theDF(20,28)BLsurround,theninstalltheON/OFFswitchintotheswitchbracket.

5. Connect the low voltage wires from the gas valve to the ON/OFF switch.

NOTE: The minimum clearance to the floor when using aDF(20,28)MBL surround is 2 inches. This clearance allows access to the ON/OFF switch.

6. Attachthesurroundpanelassemblytotheinsert.Placethesurroundpanelassemblyagainst the faceof the insertandalignthe lowerretainingtabswith thenotchesonthe insertsides.Liftthesurroundpanelassemblyslightlyuntilthebot-tomreturnflange(toppanel)ispositionedoverthetopflangeon the insert.Thissecures thesurroundpanelassembly tothe insert without screws.

Figure 18

ALTERNATE ON/OFF SWITCH INSTALLATION FOR MILLIVOLT SYSTEMS

31385-9-1016 Page 21

DECORATIVE ACCESSORY INSTALLATION

WARNINGFailure to position the parts in accordance with the dia-gramsand instructionsbelowor failure touseonlypartsspecificallyapprovedforusewiththisheatermayresultinpropertydamageorpersonalinjury.

Notice: The Loft series burners may be operated with orwithouttheDecorativeaccessoryoptions.FollowthedirectionsbelowshouldyouchoosetoenhanceyourLoftburnerwithanyoneoftheavailabledecorativeoptions.

DECORATIVE GLASS ACCESSORY pLACEMENT

TheDecorativeGlassoptionsareavailableinvariouscolorsandpackagesizes.Choosethesizeappropriateforyourfireplace:VFL20INwillaccept1sq.ft.ofdecorativeglassorrock.VFL28INwillaccept1-1/2sq.ft.ofdecorativeglassorrock.See Page 7.

CAUTIONUseglovesandeyeprotectionwhileapplyingthedecora-tive glass.

INSTALLATION1. ApplicationoftheDecorativeGlassshouldonlybeperformed

aftertheLoftburnerhasbeenfullyinstalled,securedandtest-edfor leaks. IfoperatingtheburnerwithaRemoteControl,makesureallbatteriesareinstalledandthattheLoftburneroperates with the remote correctly.

3. To install the Decorative Glass, cut off a corner of the plastic bagandproceedtoapply theglassto therearshelfontheLoftburner(areabehindtheburner).Applyonlyenoughglassto theTopCover tocover theblackmetalsurfaces.Donotallowtheglasstofallaroundtheburnertube.SeeFigures20to 21. Apply the remaining decorative glass to the front sloped surfaceoftheTopCover.Startbyplacingtheglassalongthefront edge of the top cover, then gradually place the glass up the sloped top until completely covered. Do not allow the glasstofallaroundtheburnertube. See Figure 22.

CAUTIONNeverplaceglassontopofornexttotheburner.

Figure 19

Figure 20

Figure 21

31385-9-1016Page 22

Flamesfromthepilot(frontcenterofburner)aswellasthemainflameshouldbevisuallycheckedasthefireplaceisinstalled.Innormaloperationat fullrateafter10to15minutes,theflameappearanceshouldbesetsofyellowflames.Notice:Allflameswillberandombydesign,flameheightwillgoup and down.Avoidanydraftsthatalterburnerflamepatterns.Donotallowfansto blowdirectly into fireplace.Donot placea blower inside theburnerareaofthefirebox.Seeblowerinstructionsforinstallation.Ceilingfansmaycreatedraftsthatalterflamepatterns.Sootingandimproperburningwillresult.

OpERATION INSTRUCTIONS/FLAME AppEARANCE

31385-9-1016 Page 23

A. This appliance has a pilot which must be lighted byhand.Whenlightingthepilot,followtheseinstructionsexactly.

B. BEFORE LIGHTING smellallaroundtheapplianceareaforgas.Besuretosmellnexttothefloorbecausesomegasisheavierthanairandwillsettleonthefloor.

WHAT TO DO IF YOU SMELL GAS• Donottrytolightanyappliance.• Donottouchanyelectricalswitch; Donotuseanyphoneinyourbuilding.• Immediatelycallyourgassupplierfromaneighbor's

phone.Followthegassupplier'sinstructions.• Ifyoucannotreachyourgassupplier,callthe firedepartment.

C. Use only your hand to push in or turn the gas control knob.Never use tools. If the knobwill not push in orturnbyhand,don'ttrytorepairit;callaqualifiedservicetechnician.Forceorattemptedrepairmayresultinafireorexplosion.

D. Donotusethisapplianceifanyparthasbeenunderwater.Immediatelycallaqualifiedservicetechniciantoinspecttheapplianceandtoreplaceanypartofthecontrolsystemandanygascontrolwhichhasbeenunderwater.

1. Openbottomlouverassembly(ifapplicable).2. Set REMOTE/OFF/ON switch to "OFF."3. Turnoffallelectricpowertotheapplianceifserviceistobe

performed(ifapplicable).4. Pushingascontrolknobslightlyandturnclockwise

to "OFF." Do not force.5. Closebottomlouverassembly(ifapplicable).

1. STOP!Readthesafetyinformationlabel.2. Openbottomlouverassembly(if

applicable).3. Set REMOTE/OFF/ON switch to

"OFF."4. Turn off all electric power to the

appliance(ifapplicable).5. Pushingascontrolknobslightly

and turn clockwise to "OFF." NOTE:Knobcannotbeturnedfrom"PILOT"to"OFF"unlessknobispushedinslightly. Do not force.

6. Wait ten minutes to clear out any gas. Then smell for gas, including near the floor.Ifyousmellgas,STOP!Fol-low "B" in the safety information above.Ifyoudonotsmellgas,goto the next step.

7. Findpilot-Followmetaltubefromgas control. The pilot is in front of theburnerontherightside.

8. Turn gas control knob counter-clockwise to "PILOT."

9. Pushincontrolknoballthewayandholdin.Repeatedlypush the Piezo Ignitor Button until the pilot is lit. Continue toholdthecontrolknobinforaboutoneminuteafterthepilotislit.Releaseknob,anditwillpopbackup.Pilotshouldremain lit. If it goes out, repeat steps 5 through 9.• Ifknobdoesnotpopupwhen released,STOPand

IMMEDIATELYcall a qualified service technicianorgas supplier.

• Ifthepilotwillnotstaylitafterseveraltries,turnthegascontrolknobto"OFF"andcallyourservicetechnicianor gas supplier.

10. Turn gas control knob counterclockwise to "ON."

11. Set REMOTE/OFF/ON switch to desired setting. 12. Turnonallelectricpowertotheappliance(ifapplicable).13. Closebottomlouverassembly(ifapplicable).

MILLIVOLT CONTROL VALVE LIGHTING INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

LIGHTING INSTRUCTIONS

TO TURN OFF GAS TO APPLIANCE

WARNING:Ifyoudonotfollowtheseinstructionsexactly,afireorexplosionmayresultcausingpropertydamage,personalinjuryorlossoflife.

31385-9-1016Page 24

Labelallwirespriortodisconnectionwhenservicingcontrols.Wiringerrors can cause improper and dangerous operation. Verify proper operation after servicing.Millivolt thermopile is self powered, gas valve does not require 110 volts. Maximum length of 20 feet of 16 AWG to conductor wires is tobeusedwithalloptionalswitches.Use the two leads (Red and Green) to attach optional components.Check750MillivoltSystemoperationMillivoltsystemandallindividualcomponentsmaybecheckedwitha millivolt meter 0-1000 MV range.

Figure 22

MILLIVOLT CONTROL VALVE WIRINGRemoteReceiverUse the following steps to place the remote receiver adjacent to the gas valve.Attention: The remote receiver bracket is not used in thisinstallation.1. Theremotereceivercannotbeplacedbehindthegasvalve

andburnerassembly.2. Whenfacingtheappliance,theremotereceivermustbeplaced

to the right of the gas valve.Installremotecontrolreceiverbehindbottomlouver.Refer to remote control installation and operating instructions for more details on remote control.

31385-9-1016 Page 25

TO TURN OFF GAS TO FIREPLACE

1. STOP!Readthesafetyinformationabove.2. Turn OFF electric power to the appliance.3. Removefrontsurroundpanelassemblyorbottomlouver if

included.4. Turngascockcounterclockwise to “On” position.5. Wait ten minutes to clear out any gas. Then smell for gas,

includingnearthefloor.Ifyousmellgas,STOP!Follow“B”inthesafetyinformationaboveonthispage.Ifyoudonotsmellgas, go to the next step.

6. Turn ON electric power to the appliance.7. Findpilot-Followmetaltubefromgascontrol.Thepilot is

behindtheburnerontherightside.8. Turnmainflame toon. If thepilotdoesnot lightwithin60

seconds, stop and go to Step 5.

9. Refer to remote control instructions for detailed information, control features, and operation. Note: There is a CPI/IP switch behindtherightsidepanelthatallowsforacontinuousstandingpilot mode or an intermittent pilot mode. See appliance manual forlocationofthisswitch.Ifthepilotorburnerdoesnotstaylit (in the standing pilot mode), stop and immediately call a qualifiedservicetechnicianorgassupplier.

10. Iftheburnerorpilotdoesnotoperateproperlyafterseveraltries,turnthegascockclockwise to “OFF” and call your service technician or gas supplier.

11. Replacethefrontsurroundassemblyorclosebottomlouverassembly.

12. Operation of the gas valve is controlled by a manual on/off switch or a hand held remote control. Refer to remote instructions for detailed operation information.

FOR YOUR SAFETY READ BEFORE LIGHTINGWARNING:Ifyoudonotfollowtheseinstructionsexactly,afireorexplosionmayresult

causing property damage, personal injury or loss of life.

A.Thisappliancehasapilotwhichmustbelightedbyhand.Whenlighting the pilot, follow these instructions exactly.

B. Before lighting smell all around the appliance area for gas. Be suretosmellnexttothefloorbecausesomegasisheavierthanairandwillsettleonthefloor.

What To Do If You Smell Gas• Donottrytolightanyappliance.• Donottouchanyelectricalswitch;• Donotuseanyphoneinyourbuilding.• Immediatelycallyourgassupplierfromaneighbor'sphone.

Followthegassupplier'sinstructions.• Ifyoucannotreachyourgassupplier,callthefiredepart-

ment.

C.Useonlyyourhandtopushinorturnthegascontrolknob.Neverusetools.Iftheknobwillnotpushinorturnbyhand,don'ttrytorepairit;callaqualifiedservicetechnician.Forceorattemptedrepairmayresultinafireorexplosion.

D.Donotusethisapplianceifanyparthasbeenunderwater.Immediatelycallaqualifiedservicetechniciantoinspecttheappliance and to replace any part of the control system and anygascontrolwhichhasbeenunderwater.

LIGHTING INSTRUCTIONS

1. Set REMOTE/OFF/ON switch to OFF.2. Turnoffallelectricpowertotheapplianceifserviceistobe

performed(ifapplicable).3. Lowerbottomlouverassembly.

4. Pushingascontrolknobslightlyandturnclockwise to "OFF." Do not force.

5. Closebottomlouverassembly.

MULTIFUNCTION REMOTE Ip (MRIp) LIGHTING INSTRUCTIONS

GASCoCK

31385-9-1016Page 26

MULTIFUNCTION REMOTE Ip (MRIp) WIRINGNote: Valve Shown with Manual Hi/Lo.

Ifanyoftheoriginalwireassuppliedwiththisunitmustbereplaced,itmustbereplacedwithequivalentgaugeandtem-perature rated wire.

This appliance is only for use with the type of gas indicated ontheratingplateandmaybeinstalledinanaftermarket,permanentlylocated,manufactured(mobile)homewherenotprohibitedbylocalcodes.Thisapplianceisnotconvertibleforuse with other gases.

WARNINGImproper installation, adjustment, alteration, service or mainte-nance can cause property damage, personal injury or loss of life.Installationandservicemustbeperformedbyaqualifiedinstaller, service agency or the gas supplier.

31385-9-1016 Page 27

MULTIFUNCTION REMOTE Ip (MRIp) SpECIFICATIONS

Technical DataRemoteControlSupply voltage 4.5V(three1.5VAAAbatteries)Ambienttemperatureratings 0-50°C (32 - 122°F)

Radio frequency 315 MHz

ReceiverSupply voltage 6.0V(four1.5VAAbatteries)Ambienttemperatureratings 0-60°C (32 - 140°F)

Radio frequency 315MHZ

WARNINGTHE TRANSMITTER AND RECEIVER ARE RADIO FRE-QUENCY DEVICES. PLACING THE RECEIVER IN OR NEAR METAL MAY SEVERELY REDUCE THE SIGNAL RANGE.

ATTENTION• TURN“OFF”THEMAINGASSUPPLYOFTHEAPPLI-

ANCE DURING INSTALLATION OR MAINTENANCE OF THE RECEIVER.

• PLACETHERECEIVER’S3POSITIONSLIDERSWITCHIN THE “OFF” POSITION DURING INSTALLATION OR MAINTENANCE.

• TURN“OFF”MAINGASSUPPLYTOTHEAPPLIANCEPRIOR TO REMOVING OR REINSERTING THE BAT-TERIES IN THE RECEIVER.

WARNINGFIRE HAzARD. CAN CAUSE SEVERE INjURY OR DEATH.THE RECEIVER CAUSES IGNITION OF THE APPLIANCE. THE APPLIANCE CAN TURN ON SUDDENLY. KEEP AWAY FROM THE APPLIANCE BURNER WHEN OPERATING THE REMOTE SYSTEM OR ACTIVATING MANUAL BYPASS OF THE REMOTE SYSTEM.

CAUTIONpROpERTY DAMAGE HAzARD.EXCESSIVEHEATCANCAUSEPRoPERTYDAMAGE.THE APPLIANCE CAN STAY LIT FOR MANY HOURS. TURN OFF THE APPLIANCE IF IT IS NOT GOING TO BE AT-TENDED FOR ANY LENGTH OF TIME. ALWAYS PLACE THE TRANSMITTER WHERE CHILDREN CAN NOT REACH IT.

31385-9-1016Page 28

MULTIFUNCTION REMOTE Ip (MRIp) OpERATING INSTRUCTIONS5.25 VDC ELECTRONIC CONTROL VALVE

Theelectroniccontrolvalvesystemincludestheabilitytoswitchthe pilot from a standing pilot mode to an intermittent pilot mode.

• Ip Mode - In the Intermittent Pilot mode, when the unit is turnedON,itwillcausesparktothepilot,lightthepilot,thenallowtheburnertolight.WhentheunitisturnedtoOFF,boththeburnerandpilotwillbeOFF.

• CpI Mode - In the Continuous Pilot mode, the pilot re-mainsONcontinuouslyevenwhentheburneristurnedOFF.

NOTE:Asmalltoggleswitchislocatedonabracketthatisusedtoswitch from IP (left position) to the CPI (right position). See Figure 24.

When the unit is turned to ON, the electrical current will energize asparktothepilotigniter.Oncethepilotsensorheatsup(afterafewseconds),thevalvewillbeenergized,allowinggastoflowtotheburner.

1. Follow the SAFETY and LIGHTING INSTRUCTIONS for In-termittentPilotcontrols found in thismanual,andon labelsfound in the control compartment located in the lower cavity of the appliance.

2. During the operating season (or in power outage periods), it is recommended that the pilot remain in the CPI (standing pilot mode) to reduce cold start issues, and/or conserve batterybackuppowerduringapoweroutage.

3. The gas valve has inlet and outlet pressure taps as shown in Figure 24. Refer to pages 15 - 16 for gas pressure require-ments.

Figure 23

31385-9-1016 Page 29

MULTIFUNCTION REMOTE Ip (MRIp) REMOTE INSTRUCTIONSTRANSMITTER (REMOTE CONTROL WITH LCD DISpLAY)TheProflameTransmitterusesastreamlinedesignwithasimplebuttonlayoutandinformativeLCDdisplaySee Figure 24.TheTransmitterispoweredby3AAAtypebatteries.AModeKeyisprovidedtoIndexbetweenthefeaturesandaThermostatKeyis used to turn on/off or index through thermostat functions. See Figures 24 and 25.

Figure24-ProflameTransmitter

Figure25-TransmitterLCDdisplay

RECEIVERThe Proflame Receiver connects directly to the gas valve andstepper motor with a wiring harness. SeeFigure26aand26b.TheReceiver is powered by 4AA type batteries.TheReceiveraccepts commands via radio frequency from the Transmitter to operatetheapplianceinaccordancewiththeparticularProflamesystem configuration. The Receiver three position slider switchcanbesettooneofthreepositions:ON(ManualOverride),Re-mote (Remote control) or Off.

Figure26a-ProflameReceiverBodyFront

Figure26b-ProflameReceiverBodyBack

31385-9-1016Page 30

MULTIFUNCTION REMOTE Ip (MRIp) REMOTE INSTRUCTIONSOpERATING pROCEDUREInitializingtheSystemforthefirsttimeInstall the4AAbatteries into the receiverbatterybay.Note thepolarityofbatteryandinsertintothebatterybayasindicatedontheBattery cover (+/-).Place the 3 position slider switch in the“Remote” position.Using theendofapaperclip,orothersimilarobject, insert theendofthepaperclipintotheholemarked“PRG”ontheReceiverfrontcover.TheReceiverwill“beep”threetimestoindicatethatitis ready to synchronize with a Transmitter. Install the 3 AAA type batteriesintheTransmitterbatterybay,locatedonthebaseoftheTransmitter.WiththebatteriesalreadyinstalledintheTransmitter,pushtheOnbutton.TheReceiverwill“beep”fourtimestoindicatethe Transmitter’s command is accepted and sets to the particular code of that Transmitter. The system is now initialized.

TemperatureindicationDisplayWith the system in the “OFF” position, press the Thermostat Key andtheModeKeyatthesametime.LookattheLCDscreenontheTransmittertoverifythataCorFisvisibletotherightoftheRoom Temperature display. See Figures 27 and 28.

Figure 27 - Fahrenheit

Figure 28 - Celsius

Turn on the AppliancePress the ON/OFF Key on the Transmitter. The Transmitter dis-play will show all active Icons on the screen. At the same time the Receiver connects the thermopile to the gas valve millivolt coil andtheappliancemainburnerturnson.Asingle“beep”fromtheReceiverwillconfirmreceptionofthecommand.

Turn off the AppliancePress the ON/OFF Key on the Transmitter. The Transmitter LCD display will only show the room temperature and Icon. See Figure 29. At the same time the Receiver disconnects the thermopile from thegasvalvemillivoltcoilandtheapplianceburnerturnsoff.Asin-gle“beep”fromtheReceiverconfirmsreceptionofthecommand.

Figure 29

31385-9-1016 Page 31

MULTIFUNCTION REMOTE Ip (MRIp) REMOTE INSTRUCTIONSRemoteFlameControlTheProflameGTMhassixflamelevels.Withthesystemon,andthe flame level at the maximum in the appliance, pressing theDownArrowKeyoncewillreducetheflameheightbyonestepun-tiltheflameisturnedoff.TheUpArrowKeywillincreasetheflameheight each time it is pressed. If the Up Arrow Key is pressed while thesystemisonbuttheflameisoff,theflamewillcomeoninthehigh position. See Figures 30 to 33. Asingle“beep”willconfirmreception of the command.

Figure 30

Figure 31

Figure 32

Figure 33

31385-9-1016Page 32

MULTIFUNCTION REMOTE Ip (MRIp) REMOTE INSTRUCTIONSRooMTHERMoSTAT(Transmitteroperation)The Remote Control can operate as a room thermostat. The ther-mostatcanbesettoadesiredtemperaturetocontrolthecomfortlevel in a room.To activate this function, press the Thermostat Key. See Figure 24. The LCD display on the Transmitter will change to show that the room thermostat is “ON” and the set temperature is now dis-played. SeeFigures34aand34b. To adjust the set temperature, press the Up or Down Arrow Keys until the desired set tempera-ture is displayed on the LCD screen of the Transmitter.

Figure 34a

Figure34b

SmartThermostat(Transmitteroperation)TheSmartThermostatfunctionadjuststheflameheightinaccor-dancetothedifferencebetweenthesetpointtemperatureandtheactual room temperatures. As the room temperature gets closer tothesetpointtheSmartFunctionwillmodulatetheflamedown.To activate this function, press the Thermostat Key (See Figure 24) until the word "SMART" appears to the right of the temperature bulbgraphic.See Figure 35. To adjust the set temperature, press the Up or Down arrow Keys until the desired set point temperature is displayed on the LCD screen of the Transmitter. See Figure 36.

Figure 35

Figure 36

31385-9-1016 Page 33

MULTIFUNCTION REMOTE Ip (MRIp) REMOTE INSTRUCTIONSKEYLoCKThisfunctionwilllockthekeystoavoidunsupervisedoperation.To activate this function, press the MODE and the UP Arrow Key at the same time. See Figure 37.To de-activate this function, press the MODE and the UP Arrow Key at the same time.

Figure 37

LOW BATTERY pOWER DETECTIONTransmitterThelifespanoftheremotecontrolbatteriesdependsonvariousfactors: quality of the batteries used, the number of ignitions oftheappliance,thenumberofchangestotheroomthermostatsetpoint, etc.WhentheTransmitterbatteriesarelow,aBatteryIconwillappearon the LCD display of the Transmitter (See Figure 38)beforeallbatterypowerislost.WhenthebatteriesarereplacedthisIconwilldisappear.

Figure 38

ReceiverThelifespanoftheReceiverbatteriesdependsonvariousfactors:qualityofthebatteriesused,thenumberofignitionsoftheappli-ance,thenumberofchangestotheroomthermostatsetpoint,etc.When theReceiverbatteriesare low,No “beep”will beemittedfrom the Receiver when it receives an On/Off command from the Transmitter.ThisisanalertforalowbatteryconditionfortheRe-ceiver.Whenthebatteriesarereplacedthe“beep”willbeemittedfrom the Receiver when the ON/OFF Key is pressed (See Initial-ization of The System).

MANUAL BYpASS OF THE REMOTE SYSTEMIfthebatteriesoftheReceiverorTransmitterarelowordepleted,theappliancecanbeturnedonmanuallybyslidingthethreeposi-tion slider switch on the Receiver to the ON position.Thiswillbypasstheremotecontrolfeatureofthesystemandtheappliancemainburnerwillcomeonifthegasvalveisinthe“On”position.

31385-9-1016Page 34

MULTIFUNCTION REMOTE Ip (MRIp) TROUBLESHOOTINGBriefDescriptionoftheComponentsThegasvalveisequippedwithamanualHI/LOknobtoallowformanual modulation of the gas outlet pressure. The manual HI/LO knob can be replaced by an EmpireComfort SystemsVariableRemote Kit.

WARNINGThis appliance is equipped for Natural or propane gas. Fieldconversionisnotpermitted.

The Digital Fireplace Control (DFC) is an automatic gas ignition systembasedonasinglemicrocontrollercore.Thiscontrolman-agesall functionsrelatedto ignition,flamesensingandsupervi-sion for atmospheric applications. TheDFCcanbesettoprovidecontinuousorintermittentignitioncontrolsequencesandflamemonitoringwithsafetyshutdownincase of failure.TheDFCissetupasastandalone(ACpoweredsystemwithbat-terybackup.SeeIPLightingInstructionsonpage25andWiringDiagram on page 26.

TroubleshootingBefore proceedingwith the procedures in the following trouble-shooting table, verify that the power supply (AC/DCadapter) ispresentandthatthebatteriesinsidethereceiverand/oroptionalbatterypackarefreshandinstalledwithcorrectpolarity.

Makesureall theconnectionsbetween thewireharnessesandsystem components are proper and positive.Verify that the static inlet pressure meets the manufacturer’s rec-ommended inlet pressure. If necessary adjust the line pressure regulator.Iftherecommendedactionsforthefollowingtroubleshootingchartdonothelptoaddresstheproblemconsiderreplacingwiringhar-nesses.

WARNING: Anyactionsperformedonthegasvalvemustbeperformedinaccordancewiththisinstructionmanual.Likewise,anyactionsperformedontheDFCorothersystemcomponentsmustbedoneinaccordancewiththeindividualcomponentinstructions. Replacementofcomponentsmustbeperformedinaccor-dancewiththisinstructionsmanual.

Ifclickingoccursandthepilotdoesnotlight:1. Checkthatthegasis"on."2. Oninitialstart-upmaytakegasawhiletogettothepilot.3. Ensure that the wiring behind the receiver is properly at-

tached.

pROBLEM OBSERVED pOSSIBLE CAUSE CORRECTIVE MEASURE

Gas odor during setup GasLeakSee "What to do if you smell gas "See page 1.Checkallgasconnections.Tighten all loose connections.

Gasodorbeforefirstignition GasLeakSee "What to do if you smell gas "See page 1.Checkallgasconnections.Tighten all loose connections.

Fireplaceis"on"butnoflameandpilotisnot trying to light

Loosen gas line connections Checkconnectionswithleakdetecting solution

Loose electrical connections Checkconnectionswithwiringdiagram

(Optional)Receiverbatteriesbad Installnewbatteries

(Optional) Receiver not in sync with remote Sync receiver with remote. See page 30.

Gas line valve turned "off" Turn shutoff valve to "open" position

Controlmodulein"lockout" Turnfireplace"off"for2minutesandthenback"on"

Pilot will not ignite, or will not stay lit

Battery voltage low Checkvoltage.Replacebatteriesiflow.

Pilot ignitor/sensor is dirty Cleanflamesensorandpilotignitor.See Maintenance page 38.

Pilot not grounded well Checkgroundconnections

Sensor wire loose Checksensorwireterminals

Pilot gas pressure incorrect Adjust gas pressure

Pilotgaslinebentorkinked Replacepilottube

Faultypilot,sensorbent Replace pilot

Faulty valve Replace valve

31385-9-1016 Page 35

MULTIFUNCTION REMOTE Ip (MRIp) TROUBLESHOOTING

Pilotcontinuestosparkwhenpilotislit.

Battery voltage low Checkvoltage.Replacebatteriesiflow.

Not enough gas to pilot Waitforpilotflametostrengthen

Low Gas Pressure Checkpressures.See page 16.

Pilot igniter/sensor is dirty Clean pilot. See Maintenance page 38.

Pilot not grounded well Checkgroundconnections

Draftinfirebox DV: vent restrictor not installedVF: redirect draft from room or wall

Pilotsensorhasbeenbent Replace pilot

Burnertakestoolongtofullylight

Low gas pressure Checkgassupplypressure

Cloggedordirtycarryover/burnerports Clean ports

Blockedorifice Checkorificeopening

Faulty valve Replace valve

Burnerdoesnotlightbutpilotremainson

Loose electrical connections Checkconnectionswithwiringdiagram

Low gas pressure Checkgassupplypressure

Cloggedordirtyburnerports Cleanburnerports

Blockedorifice Checkorificeopening

Loose wire connections Checkvalve/controlmoduleconnections

(Optional) Receiver not sync with remote Sync receiver with remote. See page 30.

(ifoptionalremote)batterytoolow Changebatteries

(if optional remote) remote not controllingburner Re-learnremoteboxandhandheldremote

Faulty pilot Replace pilot

Faulty valve Replace valve

Burnerlightsbutdoesnotstaylitwhilepilot remains on

Low gas pressure Checkgassupplypressure

Loose sensor wire Checkwireconnection

Valve not grounded well Checkgroundconnections

Cloggedordirtyburnerports Cleanburnerports

(Forfireplaceequippedwithoptionalthermostat or thermostat remote) Room temperature is higher than thermostat setting

Move(optional)remoteawayfromfireplace

Set higher temperature on (Optional) remote/thermostat

(Optional)Remotecontrolbatteriesfailing Replacebatteriesinremotetransmitterand receiver

Faulty pilot or thermocouple (millivolts) Replace pilot

Faulty valve Replace valve

pROBLEM OBSERVED pOSSIBLE CAUSE CORRECTIVE MEASURE

31385-9-1016Page 36

MULTIFUNCTION REMOTE Ip (MRIp) TROUBLESHOOTING

Burner&pilotlightbutwillnotstaylit

Flame sensor dirty Clean pilot sensor

Low gas pressure Checkgassupplypressure

Not enough fresh air for pilot Open door or window - ventilate

Cloggedordirtyburnerports Cleanburnerports

(Forfireplaceequippedwithoptionalther-mostat or thermostat remote) Room tem-perature is higher than thermostat setting

Move (optional) remote away from fireplace

Set higher temperature on (Optional) remote/thermostat

(Optional)Remotecontrolbatteriesfailing Replacebatteriesinremotetransmitterand receiver

Faulty pilot or thermocouple Replace pilot

Incorrectburnerflame

Incorrect gas supply or pressure Checkgassupplypressure

Blockedorifice Checkorificeopening

Cloggedordirtyburnerports Cleanburnerports

Faulty valve Replace valve

High altitude Adjustorificesizeforaltitudeorpressure

Backfireofburner

Cloggedordirtyburnerports Cleanburnerports

Blockedorifice Checkorificeopening

High/Low gas pressure Checkgassupplypressure

Appliance produces unwanted odors

Initialburn-offofmanufacturingchemicals Ventilate room until odor stops

Vapors from paint, candles, air fresheners, hairspray, glue, etc.

Ventilate room until odor stops. Do not use paint, candles, air fresheners, hair-spray,glue,etcaroundfireplace

Whistle noise from appliance

Checkgaspressure Adjust gas pressure to recommended setting.

Air in gas line Bleed lines

Flex line pinched or too small diameter lineReplacepinchedflexline,replacegasfeedline with larger diameter, or non-whistle gasflexline(soldseparately)

pROBLEM OBSERVED pOSSIBLE CAUSE CORRECTIVE MEASURE

31385-9-1016 Page 37

Figures 39 and 41showacorrectpilotflamepattern.Thecorrectflamewillbeblueandwillextendbeyondthethermocouple.Theflamewill surround the thermocouple justbelow the tip.Aslightyellowflamemayoccurwherethepilotflameandmainburnerflamemeet. Figures 40 and 42showan incorrectpilotflamepattern.Theincorrectpilotflameisnottouchingthethermocouple.Thiswillcause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

CorrectPilotFlamePatternforMILLIVoLTFigure 39

IncorrectPilotFlamePatternforMILLIVoLTFigure 40

Ifpilotflamepatternisincorrect,asshowninFigure 40:• SeeMillivoltTroubleshooting,page39.

MULTIFUNCTION REMOTE Ip (MRIp) pILOT FLAME CHARACTERISTICS

CorrectPilotFlamePatternforMRIPFigure 41

IncorrectPilotFlamePatternforMRIPFigure 42

Ifpilotflamepatternisincorrect,asshowninFigure 42:• SeeIPTroubleshooting,pages34-36.

31385-9-1016Page 38

Annual inspectionandcleaningbyyourdealerorqualifiedservice technician is recommended topreventmalfunctionand/or sooting.

TURN OFF HEATER AND ALLOW TO COOL BEFORE CLEANING.Remove any optional decorative covers or decorative glass material. Gloves are recommended.

PERIoDICCLEANING-Refertopartsdiagramforlocationofitemsdiscussedbelow.• Donotusecleaningfluidtocleananypartofheater.• Removelooseparticlesanddustfromtheburner,controlsand

grate.• Inspectandcleanburnerairintakehole.Removelintorparticles

withbrush.Failuretokeepairintakeholecleanwillresultinsootingandpoorcombustion.

ANNUALCLEANING/INSPECTIoN-Refertopartsdiagramforlocationofitemsdiscussedbelow.• Inspectandcleanburnerairintakehole.Removelintorparticles

withvacuumorbrush.Failuretokeepairintakeholecleanwillresultinsootingandpoorcombustion.

• Inspectandcleanallburnerports.• InspectODSpilotforoperationandaccumulationoflintatair

intakeholes.• Verifyflamepatternforproperoperation.• Verifysmoothandresponsiveignitionofmainburner.

CLEANING AND SERVICINGCleaning and pilot MaintenanceoxygenDepletionSensorPilotWhen the pilot has a large yellow tip flame, clean theOxygenDepletion Sensor as follows:

1. CleantheODSpilotbylooseningnutBfromthepilottubing.When this procedure is required, grasp nut A with an open end wrench.

2. Blowairpressurethroughtheholesindicatedbythearrows.Thiswillblowoutforeignmaterialssuchasdust,lintandspiderwebs.TightennutBalsobygraspingnutA.

Millivolt pilotFigure 43

MRIp pilotFigure 44

WARNINGNeveruseneedles,wires,orsimilarcylindricalobjects tocleanthepilottoavoiddamagingthecalibratedrubythatcontrolsthegasflow.

31385-9-1016 Page 39

Ifthegasqualityisbad,yourpilotmaynotstaylit,theburnersmayproducesootandtheheatermaybackfirewhenlit.Ifthegasqualityorpressureislow,contactyourlocalgassupplierimmediately.

1. Whenignitorbuttonispressed,thereisnosparkatoDS/pilot. a. Ignitor electrode positioned wrong - Replace pilot.b. Ignitorelectrodeisbroken-Replacepilot.c. Ignitorelectrodenotconnectedtoignitorcable-Reconnect

ignitorcable.d. Ignitorcablepinchedorwet.Keepignitorcabledry-Free

ignitorcableifpinchedbyanymetalortubing.e. Brokenignitorcable-Replaceignitorcable.f. Bad piezo ignitor - Replace piezo ignitor.

2. Applianceproducesunwantedodors.a. Applianceburningvaporsfrompaint,hairspray,glues,etc.

- Ventilate room. Stop using odor causing products while heater is running.

b. Gasleak-Locateandcorrectallleaks. 3. Applianceshutsoffduringuse.(Pilotandmainburnerare

off.)a. NotenoughfreshairisavailableforODS/pilottooperate-

Open window and/or door for ventilation.b. Lowlinepressure-Contactlocalgascompany.c. ODS/pilot is partially clogged - Clean ODS/pilot.d. Defective thermocouple - Replace pilot.

4. Appliance shuts off during use. (pilot stays on.)a. Lowlinepressure-Checklinepressuretothevalve.b. Defective thermopile - Check pilot flame, check wire

connections,outputshouldbeaminimumof325millivoltsacross. TH/TP and TP terminals with REMOTE/OFF/ON switch off.

5. GasodorevenwhencontrolknobisinoFFposition.a. Gasleak-Locateandcorrectallleaks.b. Controlvalvedefective-Replacecontrolvalve.

6. Whenignitorbuttonispressed,thereissparkatoDS/pilot,butnoignition.a. Gas supply turned off or manual shutoff valve closed - Turn

on gas supply or open manual shutoff valve.b. ControlknobnotinPILOTposition-Turncontrolknobto

PILOT position.c. ControlknobnotpressedinwhileinPILOTposition-Press

incontrolknobwhileinPILOTposition.d. Air in gas lines when installed - Continue holding down control

knob.Repeatignitingoperationuntilairisremoved.e. ODS/pilotisclogged-ReplaceODS/pilotassemblyorget

it serviced.f. Gas regulator setting is not correct - Replace gas

regulator. 7. oDS/pilotlightsbutflamegoesoutwhencontrolknobis

released.a. Controlknobnot fullypressed in-Press incontrolknob

fully.b. Controlknobnotpressedinlongenough-AfterODS/pilot

lights,keepcontrolknobpressedin30seconds.c. Manual Shutoff valve not fully open - Fully open manual

shutoff valve.d. Thermocouple connection loose at control valve - Hand

tighten until snug, then tighten 1/4 turn more.e. Pilot flame not touching thermocouple, which allows

thermocoupletocool,causingpilotflametogoout.This

problemcouldbecausedbyeitherlowgaspressureordirtyorpartially clogged ODS/pilot - Contact local gas company.

f. Thermocouple damaged - Replace thermocouple.g. Control valve damaged - Replace control valve.

8. Burner does not light after ODS/pilot is lit.a. Burnerorificeclogged-Cleanburnerorreplacemainburner

orifice.b. Burner orifice diameter is too small - Replace burner

orifice.c. Inlet gas pressure is too low -Contact qualified service

person. 9. Ifburningatmainburnerorificeoccurs(aloud,roaring

blowtorchnoise).a. Youmustturnoffburnerassemblyandcontactaqualified

service person.b. Manifoldpressureistoolow-Contactlocalgascompany.c. Burner orifice clogged -Clean burner or replace burner

orifice.10. Heaterproducesawhistlingnoisewhenmainburneris

lit.a. TurningcontrolknobtoHIGHpositionwhenmainburneris

cold-TurncontrolknobtoLOWpositionandletwarmupforaminute(doesnotapplyto10kBTUmodels)

b. Airingasline-Operateburneruntilair isremovedfromline.Havegaslinecheckedbylocalgascompany.

c. Dirtyorpartiallycloggedburnerorifice-Cleanburnerorreplaceburnerorifice.

TROUBLESHOOTINGSYMpTOMS, pOSSIBLE CAUSES AND CORRECTIONS

31385-9-1016Page 40

VFL20IN pARTS LISTINDEX

NO

pART NO.DESCRIpTION

VFL20IN3 VFL20IN3 (10,000 BTU) VFL20IN9

1 27546BL 27546BL 27546BL FIREBOX BAFFLE

2 27406 27406 27406 BURNER ASSEMBLY COVER

3 28056 28056 31251 FIREBOX BOTTOM - NAT

3 28056 28056 31952 FIREBOX BOTTOM - LP

4 28055 28055 31669 BLOWER SHIELD

5 27085 27085 27085 BURNER SUPPORT

6 R7624 R7624 R7624 AIR SHUTTER

7 R7572 R7572 R7572 JAMB NUT 1/4"-18 NPS

8 27086 27086 27086 BURNER END SUPPORT

9 P288 P214 P288 ORIFICE - NAT

9 P182 P193 P182 ORIFICE - LP

10 P212 P212 P212 ORIFICE FITTING

11 R10410 R10477 R10410 TUBE BURNER

12 R3623 R3623 R11327 PILOT - LP

12 R3624 R3624 R11328 PILOT - NAT

13 27147 27147 31284 TUBING ASSEMBLY - INLET

14 27093 27093 31286 TUBING ASSEMBLY - REGULATOR TO PILOT - NAT

15 R7063 R7063 R7063 PILOT REGULATOR - NAT

16 27094 27094 31285 TUBING ASSEMBLY - VALVE TO REGULATOR - NAT

17 27092 27092 31287 TUBING ASSEMBLY - PILOT - LP

18 26161 26161 29400 VALVE BRACKET

19 R3625 R9369 R11234 VALVE - LPG

19 R3626 R9368 R11233 VALVE - NAT

20 - - R1978 PILOT TUBE FITTING

22 26162 26162 - PIEZO BRACKET

23 R3436 R3436 - REMOTE OFF/ON SWITCH

24 R9760 R9760 - PIEZO IGNITOR

25 27223 27223 31249 PILOT BRACKET - NAT

25 27223 27223 31953 PILOT BRACKET - LP

26 - - R11127 CONTROL BOARD, PROFLAME

27 - - R11236 REMOTE

28 - - R11235 RECEIVER

29 - - R11128 POWER ADAPTOR, 7.0 VDC

30 - - R11122 BATTERY HOLDER, AA WITH SNAP-ON

31 - - R11123 WIRE HARNESS, PROFLAME DFC

32 - - R11237 WIRE HARNESS, RECEIVER

33 - - 29382 MODULE TRAY

34 - - R2423 CONNECTOR

35 - - 31670 PILOT SHIELD

36 - - R11597 FERRULE, SLEEVE

37 - - R11598 NUT, INVERTED

N/S R5668 R5668 R11333 IGNITOR WIRE

N/S R10947 R10947 - REMOTE/OFF/ON HARNESS

N/S - - R11332 SENSOR WIRE - 24"

N/S - Not Shown

31385-9-1016 Page 41

VFL28IN pARTS LISTINDEX

NOpART NO

DESCRIpTIONVFL28IN3 VFL28IN9

1 27559BL 27559BL FIREBOX BAFFLE

2 27571 27571 BURNER ASSEMBLY COVER

3 27554 31345 FIREBOX BOTTOM

4 28055 31669 BLOWER SHIELD

5 27085 27085 BURNER SUPPORT

6 R7624 R7624 AIR SHUTTER

7 R7572 R7572 JAMB NUT 1/4"-18 NPS

8 27086 27086 BURNER END SUPPORT

9 P257 P257 ORIFICE - NAT

9 P182 P182 ORIFICE - LP

10 P212 P212 ORIFICE FITTING

11 R10734 R10734 TUBE BURNER

12 R3623 R11327 PILOT - LP

12 R3624 R11328 PILOT - NAT

13 27147 31284 TUBING ASSEMBLY - INLET

14 27093 31286 TUBING ASSEMBLY - REGULATOR TO PILOT - NAT

15 R7063 R7063 PILOT REGULATOR - NAT

16 27094 31285 TUBING ASSEMBLY - VALVE TO REGULATOR - NAT

17 27092 31287 TUBING ASSEMBLY - PILOT - LP

18 26161 29400 VALVE BRACKET

19 R3625 R11234 VALVE - LPG

19 R3626 R11233 VALVE - NAT

20 - R1978 PILOT TUBE FITTING

22 26162 - PIEZO BRACKET

23 R3436 - REMOTE OFF/ON SWITCH

24 R9760 - PIEZO IGNITOR

25 28039 31252 PILOT BRACKET

26 - R11127 CONTROL BOARD, PROFLAME

27 - R11236 REMOTE

28 - R11235 RECEIVER

29 - R11128 POWER ADAPTOR, 7.0 VDC

30 - R11122 BATTERY HOLDER, AA WITH SNAP-ON

31 - R11123 WIRE HARNESS, PROFLAME DFC

32 - R11237 WIRE HARNESS, RECEIVER

33 - 29382 MODULE TRAY

34 - R2423 CONNECTOR

35 - 31670 PILOT SHIELD

36 - R11597 FERRULE, SLEEVE

37 - R11598 NUT, INVERTED

N/S R5668 R11333 IGNITOR WIRE

N/S R10947 - REMOTE/OFF/ON HARNESS

N/S - R11332 SENSOR WIRE - 24"

N/S - Not Shown

31385-9-1016Page 42

EXPLoDEDVIEW

1

2

3 4

56789

10

11

25

2223

24

IP VALVE ASSEMBLY

14

28

32

19

26

12

17

16

15

MILLIVOLT

VALVE ASSEMBLY

19

15

1213

14

1817

16

31

13

34

33

35

18

27

36 3720

2930

31385-9-1016 Page 43

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.com.Toprovidewarrantyservice,yourdealerwillneedyournameandaddress,purchasedateandserialnumber,andthenatureoftheproblemwiththeunit.ToOrderPartsAftertheWarrantyPeriod,pleasecontactyourdealeroroneoftheMasterPartsDistributorslistedbelow.Thislistchangesfromtimetotime.Forthecurrentlist,pleaseclickontheMasterPartsbuttonatwww.empirecomfort.com.Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered OriginalEquipmentrepairpartsforHeaters,Grills,andFireplacesmanufacturedbyEmpireComfortSystemsInc.

MASTER pARTS DISTRIBUTOR LIST

parts Not Under WarrantyPartscanbeorderedthroughyourServicePerson,Dealer,oraMasterPartsDistributor.SeethispagefortheMasterPartsDistribu-torslist.Forbestresults,theservice person or dealershouldorderpartsthroughthedistributor.Partscanbeshippeddirectlytotheservice person/dealer.Warranty partsWarrantypartswillneedaproofofpurchaseandcanbeorderedbyyourServicePersonorDealer.Proofofpurchaseisrequired for warranty parts.AllpartslistedinthePartsListhaveaPartNumber.Whenorderingparts,firstobtaintheModelNumberandSerialNumberfromthenameplateonyourequipment.ThendeterminethePartNumber(nottheIndexNumber)andtheDescriptionofeachpartfromthefol-lowing illustration and part list. Be sure to give all this information . . .

ApplianceModelNumber Part Description

ApplianceSerialNumber PartNumber

Type of Gas (Propane or Natural)

Donotorderbolts,screws,washersornuts.Theyarestandardhardwareitemsandcanbepurchasedatanylocalhardwarestore.Shipmentscontingentuponstrikes,firesandallcausesbeyondourcontrol.

HOW TO ORDER REpAIR pARTS

DeyDistributing1401WillowLakeBoulevardVadnais Heights, MN 55101

phone: 651-490-9191Toll Free: 800-397-1339Website:www.deydistributing.comparts: Heater, Hearth and Grills

VictorDivisionofF.W.WebbCompany200 Locust StreetHartford, CT 06114

phone: 860-722-2433Toll Free: 800-243-9360Fax:860-293-0479TollFreeFax: 800-274-2004Websites:www.fwwebb.com&www.victormfg.comparts: Heater, Hearth and Grills

East Coast Energy products10 East Route 36West Long Branch, NJ 07764

phone: 732-870-8809Toll Free: 800-755-8809Fax:732-870-8811Website:www.eastcoastenergy.comparts: Heater, Hearth and Grills

31385-9-1016Page 44

Louvers 45 DegGlass Door Frame

Bottom Cover

6x6 Surround

SurroundShroud

Insert Accessories

DF(20,28)LBL SURROUND FRONTS FOR FIREpLACESThisfireplacerequiresasurround,availablefromyourEmpireComfortSystemsdealer.Thesurroundshownbelowallowsthefireplacetobeinstalledasaninsertinanexistingfireplaceorinamantel.Forelevatedinstallationinawall,seethesurroundsonthefollowingpage.Ifyouneedadditionalinformationbeyondwhatyourdealercanfurnish,contactEmpireComfortSystemsInc.,NineEighteenFreeburgAve.,Belleville,Illinois62220.

•Black •Black(Standard)

•HammeredPewter•Stainless

•BlackThe shroud provides a transition from thefireplace/inserttoyourexistinghearth opening up to 48 x 36 inches. Requires a surround.

•Black •BlackUsedtofinishoffbottomofinsertandsur-roundpanelswheninstalledinafireplacewithoutaflushhearthextension.Tobeusedwithsurroundkits.

31385-9-1016 Page 45

SURROUND FRONTS FOR WALL MOUNTS

Glass Front - DF(20,28)GBLGlasspanelwithmountingbrackets,shieldandhardware.

Glass Front

Trim

Bottom Shield

MetalPictureFrame-DF(20,28)MBLWith glass panel (concealed louvers on top)

Thefireplacerequiresasurround,availablefromyourEmpireComfortSystemsdealer.Thesurroundsshownbelowallowthefireplacetobeinstalledelevatedinawall.Forinstallationasaninsertinanexistingfireplaceorinamantel,seethefrontsonthepreviouspage.

31385-9-1016Page 46

AppLIANCE SERVICE HISTORYDate DealerName ServiceTechnicianName ServicePerformed/Notes

31385-9-1016 Page 47

WARRANTYEmpireComfortSystemsInc.warrantiesthishearthproducttobefreefromdefectsatthetimeofpurchaseandfortheperiodsspeci-fiedbelow.Hearthproductsmustbeinstalledbyaqualifiedtechnicianandmustbemaintainedandoperatedsafely,inaccordancewiththeinstructionsintheowner’smanual.Thiswarrantyappliestotheoriginalpurchaseronlyandisnottransferable.Allwarrantyrepairsmustbeaccomplishedbyaqualifiedgasappliancetechnician.

Limited Lifetime Parts Warranty with a Five-Year Limited Labor Warranty – Combustion Chamber and Heat Exchanger Ifthecombustionchamberorheatexchanger(seepartslist)failsbecauseofdefectiveworkmanshipormaterial,Empirewill repairorreplaceatEmpire’soption.Withinfiveyearsfromthedateofpurchase,Empirewillpayreasonablelabortohavethe defective part repaired or replaced at Empire’s option.

Limited Five-Year Parts & Labor Warranty – All Other Components (Except Remote Controls, Thermostats, Accessories and Replacement Parts) Shouldanypartfailbecauseofdefectiveworkmanshipormaterialwithinfiveyearsfromthedateofpurchase,Empirewill repairorreplaceatEmpire’soption.Withinfiveyearsfromthedateofpurchase,Empirewillpayreasonablelabortohavethat defect repaired at Empire’s option.

Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts Shouldanyremotecontrol,thermostat,accessory,orotherpartfailbecauseofdefectiveworkmanshipwithinoneyearfrom the date of purchase, Empire will repair or replace at Empire’s option.

Duties Of The Owner Theappliancemustbeinstalledbyaqualifiedinstallerandoperatedinaccordancewiththeinstructionsfurnishedwiththe appliance.Abillofsale,cancelledcheck,orpaymentrecordshouldbekepttoverifypurchasedateandestablishwarranty period. Ready access to the appliance for service.

What Is Not Covered Damages that might result from the use, misuse, or improper installation of this appliance. Travel, diagnostic costs and freight charges on warranted parts to and from the factory. Claimsthatdonotinvolvedefectiveworkmanshipormaterials. Unauthorized service or parts replacements. Removal and reinstallation cost. Inoperableduetoimproperorlackofmaintenance.

How To Get Service Tomakeaclaimunderthiswarranty,pleasehaveyourreceiptavailableandcontactyourinstallingdealer.Providethedealer withthemodelnumber,serialnumber,typeofgas,andpurchaseverification.Theinstallingdealerisresponsibleforproviding serviceandwillcontactthefactorytoinitiateanywarrantedpartsreplacements.Empirewillmakereplacementpartsavailable at the factory. Shipping expenses are not covered. If,aftercontactingyourEmpiredealer,servicereceivedhasnotbeensatisfactory,contact:ConsumerRelationsDepartment, Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@empirecomfort.com with “ConsumerRelations”inthesubjectline.

Your Rights Under State Law Thiswarrantygivesyourspecificlegalrights,andyoumayalsohaveotherrights,whichvaryfromstatetostate.

31385-9-1016Page 48

EMPIREEMPIREComfort Systems

EmpireComfortSystemsInc.Belleville, IllinoisIf you have a general question aboutourproducts,pleasee-mailus at info@empirecomfort.com. If you have a service or repair question, please contact your dealer.

www.empirecomfort.com