10
1 Installation Guide Berlin Orchestra Inspire www.orchestraltools.com

Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

Embed Size (px)

Citation preview

Page 1: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

1

Installation Guide

Berlin Orchestra Inspire

www.orchestraltools.com

Page 2: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

1

© 2017 Orchestral Tools | Schwarzer & Mantik GmbHRev. 2 017-12 -2 1

Installation Guide

CONTENT

I Introduction 2

II Download 3

III Extracting 4

IV Data Folder Installation 5

V Add Library (Native Access) 6

VI Loading Instruments 8

VII Getting Help 9

Page 3: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

2

| Introduct ion |

Installation Guide

I Introduction

Dear Customer,

thank you very much for purchasing an Orchestral Tools collection! This document contains information

about the installation and activation process for your purchase. Please read this document carefully. If you

experience problems, you might find solutions in the FAQ sections of our Helpdesk.

The following table lists the collection names this Installation Guide applies to with the minimum required

version of Kontakt. There you can also see whether you need the full version of Kontakt or if the Player is

sufficient. You can learn more about Kontakt Player vs. Kontakt Full on our Helpdesk.

Please note that Kontakt Player collections will also work fine in the full version, of course. They need to be

activated using your serial number.

Collection Name KontaktBOI | Berlin Orchestra Inspire Player 5.6.8+

ImportantThis Installation Guide does not cover the general usage and features of Orchestral Tools collections. These

topics are explained step by step in the respective User Guide, which you can find in your collection's

Documentation folder. You can also find it in our Helpdesk.

Page 4: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

3

| Download |

Installation Guide

© 2017 Orchestral Tools | Schwarzer & Mantik GmbH

II Download

We use the Continuata Connect system to download and extract all collections. All downloads are hosted

on Amazon S3 servers which will give you great speed wherever you are on the globe.

Automatic Download

1. Go to Continuata Connect to download the newest Continuata downloader. If you have previously

installed the downloader, please update it to the newest version for the best download performance.

2. Put the serial number into the downloader software. Make sure to include the dashes on numerical

serials! Choose a download folder on your computer by creating a new folder (for example with the

name of the collection) and pointing Connect towards it. This folder will be used to first download all the

files; after download all files will be extracted into this folder, too. Makes sure there is enough space in

this folder for both download and extraction. You need roughly twice the collection size of free space.

If you are installing an update, you may need to choose the folder of your existing collection. If that is the

case, the download email will say so.

Please use an internal drive, as the downloader sometimes has issues downloading to external

(USB/Firewire, Thunderbolt) drives. The downloader will automatically start the download. If you need

to pause or temporarily stop the download, you can continue it anytime later. You can safely close the

Connect application; upon reopening simply click "Download" again and it will pick up where it left.

Depending on your connection the download can take a while. Should the connection break, the

download will automatically retry, so you can leave it running overnight.

Manual Links

If you do not want to use the Continuata downloader or have issues with corrupted files, go to the Manual

Links page, where you will be asked to enter your download code. You will then be sent an email with

manual links where you can download the individual rar packages. These links are valid for 24 hours for

security reasons. If you run out of time, simply request the Manual Links again. You will then receive a new

email with links that are again valid for 24 hours.

Select a download folder and download all the individual rar/zip packages. Usually this will be several

.rar files with numbers, a zip file with all the instruments and (for Capsule Collections) the

capsule_container.rar. After that, you can extract the files, either with Connect, or manually.

Page 5: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

4

| Extract ing |

Installation Guide

III Extracting

If you are using Connect, after the download is finished, the downloader will automatically unpack the rar

and zip files into the folder you defined. There is no manual extraction necessary and after extraction is

complete, you should back up the downloaded files somewhere safe for future use.

Ext ract ing exis t ing fi les

You may want to extract files that you already have, for example from a previous download or from a

Backup SSD/HD.

If you already have all downloaded files from a Backup (SSD or HD) start Connect as normal and enter

your code. When it asks for a location just point Continuata towards the folder where the .rar files are

and it will begin extracting without re-downloading everything. If any files have been updated on the

server, it will also download these files.

Unpacking Manually

If for some reason you do not want to use Connect, you can extract the compressed files manually.

If you want to make sure that you have all files, please refer to the File Listings in our Helpdesk.

Make sure all files are in the same folder, ideally this folder has the name of the collection. After that,

unpack the first package of every multi-part archive into a folder of your choice; all the other packages will

then be unpacked automatically. In most collections you need to unpack the first samples package

(collectionName_samples.part01.rar, which will unpack all others), the instruments file (usually a .zip file,

collectionName_instruments.zip) and the capsule_container.rar (only for Capsule-powered Collections).

Make sure to unpack all files directly into the same folder of your choice, preserving the structure insidethe files. Do not extract them into subfolders with the name of the compressed files!For Windows we recommend WinRar to extract, on macOS we recommend UnRarX.

Verifying the Installation

To make sure everything has extracted correctly, you can refer to the Folder Structures in our Helpdesk.

Backing up the downloaded fi les

After the collection has been successfully extracted, the compressed files do not need to remain in the

collection folder.

Please back them up to a secure locat ion for future re - instal lat ions. Note that we can not

guarantee re-downloads of purchased collections indefinitely.

Page 6: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

5

| Data Folder Installat ion |

Installation Guide

© 2017 Orchestral Tools | Schwarzer & Mantik GmbH

IV Data Folder Installation

Berlin Orchestra Inspire needs certain files in your Appdata/App Support folder to properly initialize.

Please note that only Kontakt Player-compatible collections require this step - all Berlin Series Expansion

Collections etc. do not. Depending on your platform start one of the two provided installers in the

collection directory.

WindowsStart BOI Win Installer.exe. The installer will auto-install and close. Note that the installer will always open

on your main screen.

On some system Windows will display a “Was the installation successful?” message. You can safely ignore

this message.

macOS

Start BOI Mac Installer.app and follow the instructions.

Manual Installation

If for some reason the installation fails or you want to install manually, copy the Data folder into:

Windows

<Username>\AppData\Local\Berlin Orchestra Inspire

macOS

<Username>:Library:Application Support:Berlin Orchestra Inspire

Page 7: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

6

| Add Library (Native Access) |

Installation Guide

V Add Library (Native Access)

IMPORTANT:

These steps are for Kontakt 5.6.8 and later using Native Access and do not apply to earlier versions! If you

have an earlier version and your collection is compatible with that version, please check the relevant section

for earlier versions.

Kontakt Player collections need to be added to the Kontakt Libraries tab and registered before they can be

used. This step is only necessary for Player collections. If your download code (which in this case also

doubles as your serial number) contains any dashes, you need to add the collection to the Libraries tab

and register it. I f your download code contains no dashes, you can sk ip this sect ion.

Please open your version of Kontakt to add the library. Make sure it fits the minimum required version (see

Introduction). It is not possible to add non-Player libraries to Kontakt.

Make sure the Browser is active by pressing F1 or calling it up from the Panels menu.

1. Click on “Libraries“ on the left side

2. Press “Manage Libraries“ and wait for Native Access to open.

3. Put in the serial number you received via email in the Native Access (the serial number is identical to

your download code) and activate your product.

4. Native Access will ask you for the location of the collection in the next step. Point it to the collection root

folder (not a sub folder!).

5. Load an instrument back inside Kontakt to verify everything is working.

Kontak t L i brari e s Tab

If you have any installation/activation issues, please refer to the "Setting up a Third Party KONTAKT Library"

video on the Native Instruments website.

Collection not visible in Kontakt after registrationIf your collection is not visible in Kontakt's library tab despite Native Access saying that it is successfully

registered, it may be hidden. To show it, go to Kontakt's options and check the corresponding Library

checkbox in the "Libraries" section. It will show up then.

Page 8: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

7

| Add Library (Native Access) |

Installation Guide

© 2017 Orchestral Tools | Schwarzer & Mantik GmbH

Options - L i brari e s

"Library content not found" shown in Libraries TabIf the collection entry shows "Library content not found" in the Libraries Tab, just click on "locate" and point

Kontakt towards the collection root folder (not a subfolder!).

Locate L i brary

Page 9: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

8

| Loading Instruments |

Installation Guide

VI Loading Instruments

After your collection is successfully installed and authorized, you can load patches a number of ways:

- On Kontakt Player collections, all patches are accessible through the collection's entry in the Library Tab

- You can load patches by navigating to their folder in Kontakt's Files Tab.

- It is also possible to drag and drop patches from File Explorer (Windows) or Finder (macOS) into the

Kontakt window.

Batch Resave

When you load a patch from any Capsule-powered collection for the first time, the instrument will ask you to

perform a Batch Resave.

Batch Resaving vastly accelerates loading times and also makes sure that everything is installed correctly. To

perform a Batch Resave, click File - Batch Resave (the Floppy Disk icon calls up the menu) in an empty

standalone Kontakt (do not do it inside your sequencer!) and confirm the dialog.

Then point Kontakt towards the folder where your collection is installed. The patches will then be resaved. If

a "Missing Samples" dialog pops up, show Kontakt the collection folder again.

You should perform a Batch Resave on every collection install and also after every collection update.

B atch Resave

Page 10: Installation Guide - Orchestral Toolsorchestraltools.com/downloads/installation_guides/Installation... · ... (Native Access) | Installation Guide V Add Library (Native Access) IMPORTANT:

9

| Gett ing Help |

Installation Guide

© 2017 Orchestral Tools | Schwarzer & Mantik GmbH

VII Getting Help

We hope this Guide showed you how to unleash the potential of all collections.

If you have any additional questions or need help installing collections, we have a number of options for

you to get help as fast as possible.

1. The OT Helpdesk

Before sending us an email, please first refer to the OT Helpdesk at helpdesk.orchestraltools.com, which

has answers to the most common user questions.

There you will also find detailed Folder Listings to verify that all your collections are correctly installed. The

Helpdesk covers a lot of topics and chances are high you will an answer there in a fraction of the time it

would take you to contact us.

Here are a few important topics:

Downloading the newest Installation Guide and User Guide

Everything about download and installation

Folder Structure listings of all Orchestral Tools collections

2. Direct eMail support

If your question is not answered on the Helpdesk, you can reach OT Support by email to support(at)

orchestraltools(dot)com

For direct help with download issues using Continuata Connect, please contact support(at)continuata(dot)com

Just send us an email, describe your issue and we will get back to you usually the same working day. OT

Support is staffed every working day 09:00 to 16:00. Orchestral Tools is based in Germany, so if we do

not reply soon, it is most likely night over here! No have no impersonal ticket IDs, no registration for an

account, nothing. Just help when you need it.

Please include as much information as possible, especially your system specs, sequencer version and

Kontakt version. Screenshots also help tremendously.

3. Personal Remote Support

If your issue can't be resolved speedily via email or if you are completely stuck with something, send us an

email and we will be happy to assist you via remote support. This is done with a small and secure

application that lets us see what you see on your screen and has proven to be a cure for even the nastiest

tech issues.