EW INSTALLATION CENTER Getting Started1.0.1
E A S T W E S T I N S T A L L A T I O N C E N T E R
G E T T I N G S T A R T E D
EASTWEST COMPOSERCLOUD
INSTALLATION CENTER OVERVIEW The application for activating, downloading, updating, and managing EastWest products and libraries.
Software Downloads and Updates New software updates that become available for the Opus Software and Installation Cen- ter will automatically populate near the top of the Installation Center. It’s important to install the latest version of each to ensure compatibility with the latest product releases.
New Licenses Available If there are products that require activation, the ‘New Licenses Available’ panel with an ‘Activate’ button will appear near the top of the Installation Center. When a library is installed and a license for that product is in your iLok account, but it has not been acti- vated to either an iLok key or a machine (computer).
Product Categories The Installation Center automatically categorizes products depending on their current download, installation and activation state. Each category can be opened by clicking the (+) sign to reveal the products within, or closed by clicking the (-) sign.
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PLEASE NOTE! To update the current state of all products, use the ‘Refresh Product List’ in the Main Menu (a button with 3 horizontal lines located in the top-right corner of the Installation Center).
Updates This section appears at the top of the Installation Center, and populates with products that have new software or library updates available. Simply click on the ‘Update’ icon on the right to begin the download process, which will install automatically.
New Downloads This section populates with products that you have a license for. If the license for a product has not been activated, click the ‘Activate’ button, select the product license from the list, and choose the Location you’d like to deposit the license to (either an iLok key or a machine-based license).
Once a product has been activated, it is ready to be downloaded. The approximate down- load size of an EastWest Library is listed just below the icon.
PLEASE NOTE! The Installation Center checks to ensure there is enough drive space before allowing you to download a library. If you receive a warning message, please free up drive space and try again.
The download process will begin, with a blue bar displaying its progress. Keep in mind that the Installation Center will cycle through 100% twice. Once for the initial download of the files, and a second time for the unpacking and installation of the library.
An EastWest Library in the process of being downloaded can be stopped at anytime by pressing the ‘x’ button (highlighted above).
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A ‘Resume’ button will appear when a download is paused. Click the button to resume the download process.
Installed Libraries This section populates with products that have been successfully activated, downloaded, installed, and are ready for use. The installation directory is displayed in gray just below the product title.
An ‘iLok Missing’ icon indicates that the product has been activated, but the iLok con- taining the license is not plugged in. Simply plug the iLok key containing the license for the product into your computer to make it ready for use.
A ’Locate’ button will appear when a drive containing an installed EastWest Libraries is disconnected or an individual library has been moved from its original location. To recon- nect a single library, click the ‘Locate’ button and navigate to that product’s library folder, then click “choose”.
Older Libraries This section populates with products that are no longer supported.
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Main Menu Options Below are the options available in the Main Menu, which is located in the top-right cor- ner of the Installation Center.
About displays current versions of Installation Center, Play and Opus Software, and iLok Drivers.
Library Directories shows the location(s) where EastWest Libraries are installed. Use the ‘add’ and ‘remove’ buttons to update these locations if EastWest Libraries have been moved.
Reconnect Libraries is an option that scans the locations(s) set in the Library Directories window above, re-establishing the directory path for each EastWest Library.
Reinstall Play Software will reinstall the latest version of the Play Software, the EastWest’s legacy sample engine that is no longer being supported.
Reinstall Opus Software will reinstall the latest version of the Opus Software, the powerful, new sample engine that powers EastWest’s virtual instrument collection.
Refresh Product List is an option that will refresh the current installation status of the product catalog.
Register Authorization Code is an option that allows you to register the 20-digit authori- zation codes that were originally issued with DVDs and some hard drive products.
Submit System Information is a way to provides our support team with a system report to troubleshoot issues.
Help opens a help guide for the Installation Center.
Minimize hides the Installation Center window.
Sign Out / Quit allows you to sign out and close the Installation Center.
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Product Menu Options To view the Product Menu options for a product, hover your mouse over the product panel in the Installation Center to reveal the Product Menu button highlighted below.
PLEASE NOTE! Not all the options described below will appear in every product. Only options available to a given product based on it’s current installation state will appear.
Show Directory shows the library location of a product.
Dectivate License removes the product license from its current location.
Download and Reinstall allows you to re-down- load a library. Before selecting this option, manually delete the product’s existing library content from the hard drive. Once removed, click the ‘Download and Reinstall’ from the Tool menu options to download and reinstall a product.
Locate Directory (and Reinstall) prompts you to locate the product’s main library folder, creating a directory path allowing you to open instruments within the Browse / Library in either Opus or Play. The ‘Locate Directory and Reinstall’ option additionally installs a product’s software components.
Restart Download is an option that allows those experiencing trouble downloading a product to begin the process again from scratch by automatically deleting the installer log and partially downloaded files, and start the download process from the beginning.
Update Instruments is an option that allows you to updated a libraries’ instruments addition to being able to update products when they appear in the ‘Updates’ product category, the option to ‘Update Instruments’ is always available in the Tool Menu.
Uninstall is an option that allows you to uninstall a product, which will delete the [.ewl] file, remove the product from the ‘Installed Libraries’ section of the Installation Center and remove it from the Browse / Library area of Opus and Play. Please note, it does not remove the library content (which must be deleted manually).
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DRIVE SPACE REQUIREMENTS The amount of drive space required to install an EastWest Library from the Installation Center is just over double the actual size of the library. The installation process includes downloading compressed files, unpacking them into a main library folder, and finally deleting the left-over compressed files.
If a drive does not have sufficient space, an installation directory with enough space to download and unpack the library can be added in the Main Menu / Library Direc- tories area of the Installation Center. Check the ‘Default’ box if you wish to download libraries here in the future.
Once installed, an EastWest Library can be moved or copied to another drive, and in the same way described in the above paragraph, can be added to the Library Directories.
Please see the OPUS SOFTWARE MANUAL [ Section: 2.3.2 Audio Drives ] for tips on how to achieve optimal streaming performance based on the type of drive the library is installed to.
EastWest Library Sizes The table below contains the current lineup of EastWest Libraries included in each of the ComposerCloud plans, and their perpetual license counterpart, and the amount of drive space required to store them rounded to the nearest gigabyte.
PLEASE NOTE! MacOS and Windows operating systems calculate file size based on their respective drive formatting. As a result, these numbers represent an approximation.
SUBSCRIPTION PLAN COMPOSERCLOUD COMPOSERCLOUD X COMPOSERCLOUD +
PERPETUAL LICENSE GOLD GOLD X DIAMOND / PLATINUM
LIBRARY SIZE (GB) MAC WIN MAC WIN MAC WIN
TOTAL (GB) 844 828 1,067 1,033 2,139 1,955
EW Hollywood Orchestra Opus Edition 130 124 242 226 944 874
EW Hollywood Orchestra Strings [55] [51] [92] [86] [377] [350]
EW Hollywood Orchestra Brass [26] [25] [52] [48] [201] [187]
EW Hollywood Orchestra Woodwinds [25] [23] [49] [46] [195] [177]
EW Hollywood Orchestra Percussion [10] [10] [20] [19] [75] [70]
EW Hollywood Orchestra Harp [3] [2] [4] [4] [16] [15]
EW Hollywood Orchestra Solo Cello [6] [8] [14] [13] [41] [38]
EW Hollywood Orchestra Solo Violin [5] [5] [11] [10] [39] [37]
EW Pianos 59 56 119 111 283 263
EW Pianos Bechstein [13] [12] [27] [25] [79] [73]
EW Symphonic Orchestra Strings [14] [14] [28] [28] [51] [51]
EW Symphonic Orchestra Brass [11] [11] [22] [22] [37] [37]
EW Symphonic Orchestra Woodwinds [7] [7] [14] [14] [25] [25]
EW Symphonic Orchestra Percussion [5] [5] [10] [10] [12] [12]
EW Hollywood Choirs 8 8 16 15 59 56
EW Symphonic Choirs (+Expansion) 10 9 19 18 41 40
EW Hollywood Backup Singers 9 8 9 8 9 8
EW Hollywood Pop Brass 23 21 23 21 23 21
EW Stormdrum 2 (+Pro Expansion) 18 18 18 18 18 18
EW Stormdrum 3 84 84 84 84 84 84
EW Silk 25 25 25 25 25 25
EW Ra 14 14 14 14 14 14
EW Gypsy 12 12 12 12 12 12
EW Voices of Passion 8 8 8 8 8 8
EW Voices of the Empire 14 13 14 13 14 13
EW Voices of Soul 13 12 13 12 13 12
EW Voices of Opera 41 38 41 38 41 38
EW Solo Violin 5 5 5 5 5 5
EW Ghostwriter 56 56 56 56 56 56
EW Goliath 41 41 41 41 41 41
EW Ministry of Rock 1 20 20 20 20 20 20
EW Ministry of Rock 2 58 58 58 58 58 58
EW The Dark Side 38 38 38 38 38 38
EW Fab Four 13 13 13 13 13 13
EW ProDrummer - Spike Stent 55 55 55 55 55 55
EW ProDrummer - Joe Chiccarelli 33 33 33 33 33 33
EW 25TH Anniversary Collection 26 26 26 26 26 26
EW ‘56 Strat [2.2] [2.2] [2.2] [2.2] [2.2] [2.2]
EW Adrenaline [1.4] [1.4] [1.4] [1.4] [1.4] [1.4]
EW BT Breakz [0.7] [0.7] [0.7] [0.7] [0.7] [0.7]
EW BT Twisted Textures [1.3] [1.3] [1.3] [1.3] [1.3] [1.3]
EW Drum n Bass [0.8] [0.8] [0.8] [0.8] [0.8] [0.8]
EW Electronica [0.5] [0.5] [0.5] [0.5] [0.5] [0.5]
continued...]
EW Funky Ass Loops [0.5] [0.5] [0.5] [0.5] [0.5] [0.5]
EW Guitar and Bass [0.5] [0.5] [0.5] [0.5] [0.5] [0.5]
EW Hypnotica [0.6] [0.6] [0.6] [0.6] [0.6] [0.6]
EW Ill Jointz [1.0] [1.0] [1.0] [1.0] [1.0] [1.0]
EW Joey Kramer Drums [2.9] [2.9] [2.9] [2.9] [2.9] [2.9]
EW Percussive Adventures 1 [1.4] [1.4] [1.4] [1.4] [1.4] [1.4]
EW Percussive Adventures 2 [3.0] [3.0] [3.0] [3.0] [3.0] [3.0]
EW Phat n Phunky [0.8] [0.8] [0.8] [0.8] [0.8] [0.8]
EW Public Enemy [1.1] [1.1] [1.1] [1.1] [1.1] [1.1]
EW Scoring Tools [0.4] [0.4] [0.4] [0.4] [0.4] [0.4]
EW Smoov Grooves [0.7] [0.7] [0.7] [0.7] [0.7] [0.7]
EW Steve Stevens Guitar [0.5] [0.5] [0.5] [0.5] [0.5] [0.5]
EW Stormdrum 1 Loops [3.5] [3.5] [3.5] [3.5] [3.5] [3.5]
EW Stormdrum 1 MultiSamples [2.6] [2.6] [2.6] [2.6] [2.6] [2.6]
EW Symphonic Adventures [0.6] [0.6] [0.6] [0.6] [0.6] [0.6]
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SUPPORT AND DOCUMENTATION Visit EastWest’s Support Center for Software and Product Updates, FAQs, Library and Software Manuals, and Getting Started guides.
Live Chat EastWest’s Support Center offers Live Chat, the fastest way to reach a Support Team Member to help resolve any technical issues you may be having.
Click on the red “Chat Now” box that appears in the lower-right corner. Fill in your name and email address, then click “Start the Chat”, or if an agent is not available click “Leave a Message” by explaining your issue, and a Support Agent will respond as soon as they’re available.
Online Resources Visit us online for newsletters, trailers, walkthroughs, and more.
• YouTube: check out our tutorials, walkthroughs, and trailers.
https://www.youtube.com/user/EWQLTutorials
• Facebook: get the latest EW announcements, and join the community discussion.
https://www.facebook.com/eastwestsound
Library and Software Manuals EASTWEST LIBRARY MANUALS can be accessed in the Browse page of Opus, by clicking on the LIBRARY MANUAL BUTTON found near the top-right corner of the Description Box.
The OPUS SOFTWARE MANUAL can be accessed by clicking on the SETTINGS MENU BUTTON and selecting the HELP OPTION found near the bottom of the menu.