INSIDE THIS ISSUE2017 • VOLUME 20, ISSUE 1 INSIDE THIS ISSUE: THE PROFESSIONAL PUBLICATION FOR KIA DEALERSHIP TECHNICIANS & SERVICE STAFF • VOLUME 20, ISSUE 4 • 2017 1 KGIS and

2017 • VOLUME 20, ISSUE 1

INSIDE THIS ISSUE:

THE PROFESSIONAL PUBLICATION FOR KIA DEALERSHIP TECHNICIANS & SERVICE STAFF • VOLUME 20, ISSUE 4 • 2017

1 KGIS and KDS Feedback

2 Techline FAQs

2 Latest Technical Service Bulletins, Service Actions and Campaigns

3 Technician Toolbox

3 Quarterly Dealer Equipment Promotions

4 Kia University Introduces Electronic Course Evaluations

4 Technician Satisfaction Survey Raffle 2nd Qtr 2017 Winners

5 Joe's Corner: Not All Leaks Are Created Equal

6 New KVID App Course & Test

6 Attaching Files to Techline and Feedback Cases

7 Word Scramble Puzzle

8 Variant Coding Kia Vehicles

8 TPMS Sensor Position

9 Bluetooth® Information and Troubleshooting

11 ACX1299 Internal Bottle Calibration Check

12 Kia EV-HEV-PHEV Models

13 Kia Manual Air Conditioning System Diagnosis

14 Parking Brake Shoe Adjustment After EPB Module Replacement

14 Word Scramble Puzzle Solution

Celebrating 20 Yea s

WhensubmittingFeedbackeitherthroughKGISorKDS,itisveryimportantthatallthefieldsareproperlyfilledout.TheFeedbacksubmission form does not auto correct misspelled words orverifythesubmittedinformation;thiscanresultintechniciansnotreceivinge-mailrepliesforfollowup.

UnderRequesterInformationsection,properlyfillName,DealerCode,TelephoneNo.(directlineorcellphone),E-MailandDealerNameboxes.Thiswillallowmultiplewaysofgettingincontactifanyadditionalinformationisneededand/ortoconfirmthatthefeedbackhasbeenreviewedandcorrectionswillbemade.

UnderService Informationsection,on the (Refer toTOC) textbox,inputthepagenumberifapplicable(ETM)oranyadditionalinformationthatwillassisttofindaspecificlocation(ex.Step15ofRepairProcedure)intheShopManual.UndertheDescriptiontextbox,filloutyourconcernandfindingsindetail.

WestronglyencouragetheuseofCaptured Image;this isthemostimportantsectionthathelpsexpeditethereviewprocess.Whensubmittingfeedbackitisbesttoattachscreenshotsand/orpicturesofconcern,alongwithapictureoftheVIN.Ithelpsintheeventthattheparticularvehicleisnotavailableforinspection;thisadditionalinformationreducestheamountoftimeittakestohavetheconcerncorrectedinKGIS.

Some corrections take longer than others based on theircomplexity or availability of vehicles to verify the concern on.

Restassuredthatyourconcernsareinthereviewprocess.

KiawouldliketothankalltechniciansthatsubmitfeedbackandforhelpingtoimprovetheServiceInformationinKGISandKDS.

KGIS AND KDS FEEDBACK

Copyright © 2017 Kia Motors America, Inc. All rights reserved. No part of this publication may be reproduced, stored electronically, or transmitted in any form or by any means without prior written approval from Kia Motors America, Inc. ("KMA"). KMA reserves the right to make any changes in the descriptions, specifications, or procedures at any time.

The information and specifications provided in this document were accurate at the time of development. Kia reserves the right to discontinue or change specifications or design at any time without notice and without incurring any obligation.

NOTICECAUTION

• Vehicle servicing performed by untrained persons could result in serious injury or death to those persons or to others.

• Always take proper and necessary safety precautions when performing any type of service on a vehicle.

• The Kia technician newsletter (Tech Times) is intended for use by professional and trained Kia automotive technicians only. It is written to provide a general overview of conditions that may occur on some vehicles. Trained Kia technicians have the equipment, tools, safety instructions, publications and expertise to help perform the job correctly.

Vehicle servicing performed by untrained persons could result in damage to the vehicle.

WARNING

The topics covered in this newsletter are designed to assist you with the diagnosis and repair of specific vehicle conditions. Just because a condition is described in this newsletter, do not assume that it applies to your vehicle, or that your vehicle will have that condition. In all cases, the procedures in the applicable Service Manual and/or Electrical Troubleshooting Manual or on KGIS should be performed first.

TECHTIMESCELEBRATING

20 YEARS

TECHLINE FAQs

LATEST TECHNICAL SERVICE BULLETINS, SERVICE ACTIONS AND CAMPAIGNS

ENG 173 2.4LDrivingPerformanceLogicImprovement(17MYUMa)

TRA 070 2.0T/3.3LDrivingPerformanceLogicImprovement(17MYUMa)

ENG 171 ServiceAction:ElectricThermostatAssemblyReplacement(SA299)(17MYYG)

SST 054 ServicingACSystemUsingtheMahleACX1299(MultipleModels)

ELE 140 ServiceAction:VehicleMotorControlUnit(VMCU)LogicImprovement(SA301)(17MYPSEV)

ELE 139 ServiceAction:BatteryManagementSystem(BMS)LogicImprovement(SA302)(17MYPSEV)

CLI 039 A/CIntakeActuatorReplacement(16MYSL)

ELE 133 2016MYSorento(UMa)-CentralGatewayOverview(16MYUMa)

Q Do I need to open a TL assistance case for SC147? A No;aPWAcasewillneedtobeopenedifthevehiclepassestestusingKDS,

butenginenoiseispresentoriftheengineisseized.

Q How do I attach a video of a seized engine to a TL case? A

UndertheQuickLinkssectionontheKGIShomepage;selectKDS&GDSInformation,thenselect“KDS-UsingKDStoCaptureVideoandAttachtoTechlineCases”andfollowtheprocedure.

Q I have an engine that is seized; how do I bleed the high pressure fuel pump? A

Theonlywaytorelievefuelpressurewhentheengineisseizedistoturntheignitionoff,disconnectthebatterynegativecableandremovethefuelpumprelay.Disconnecttheelectricalconnectorfromthehighpressurepumpandreconnectthebatterynegativecableandcycletheignitiononandoffmultipletimestorelievethepressure.

Q How do you set a TPMS sensor from High to Low line? A

NewTRWsensorscomeinHighState.TheTPMSmodulewillautomaticallyswitchthesesensorstotheproperstateforthevehicle.WhenthevehicleisenteredusingtheTPMStool,thesystemknowsifthesensorsshouldbeHighorLow.

TECH TIMES • Vol 20, No. 4•20172

Published by Kia Motors America, Inc. and produced

by Kia University. All rights reserved.

Director,KiaUniversity

David Wobst

TechTimesEditor

Lewis Thompson

ProductionCoordinator

Carlos Sicairos

TechTimesContributors

Dan Algarin

Joe Alt

Brian Betz

Shari Brady

Alan Dinh

Benny Ishii

Barry Nelson

Robert Nguyen

Neal Moen

Chris Risdon

Robert Scholer

Carlos Sicairos

TechnicalEditors

Lewis Thompson

Neem Van der Reest

EngineeringSupport&

TechnicalWriter

Neem Van der Reest

TechnicalWriters

Scott Irwin

Henry Nguyen


20 YEARS


Have you been to Kia University lately? Thereis a new feature in the online new modeltechnology course called “Technician Toolbox.”TheTechnicianToolboxwascreatedspecificallywith the technician in mind to provide shortvisual demonstrations of service proceduresthatcanbeappliedimmediatelytovehiclesinforserviceandrepair.

Take a look at the 2018 Kia Rio TechnicalHighlightsonlinecourse(TEC-01-062-1)tolearnabout the new Rio. While in the Rio module,clickontheTechnicianToolboxitemstofindouthowto:

•UseKDS“Group”function

•UseKDStoperformVariantCoding

•UseKDStoreadandentertransmissiondataofftheQRCode

•UsetheMultimediaInformationTesterduringPDIandaudioinspection

•Evacuate R1234yf efficientlyfromanACsystem

•UseKDStocheckACcompressorclutchoperation

•UsetheKDSVMIandoscilloscopefunction to test wheel speedsensors

There are many more but you’ll

havetocheckthemoutforyourself.

Check back into Kia University and look at the2018 Niro PHEV Technical Highlights onlinecourse.YoulearnthesimilaritiesanddifferencesofthenewestNiroadditionwithPlug-inHybridElectric Vehicle (PHEV) technology. It, too,includesTechnicianToolboxsubjects:

•UsingtheAdvancedASSBLevel1charger

•Purgingr1234yfrefrigerantrecoverymachinehosestopreventcontaminationtohighvoltagehybridACcompressor

•UsingKDStomonitormainandsubbatterydata

•6-speedDualClutchTransaxleSpecialServiceToolsusage

Check out the module for moreTechnicianToolboxitems.

This technician-focused trainingapproach can also be reviewedanytime as reference. TheTechnicianToolboxsubjectsarealsoa great refresher when a relatedvehiclerepairisrequired.

TECHNICIAN TOOLBOX

QUARTERLY DEALER EQUIPMENT PROMOTIONS

Areyoueverinneedofnewshopequipmentandwanttogetagreatdeal?AtKia,wearealways working to include newly approveddealer equipment announcements andspecialdiscountsinourquarterlypromotionalflyer. Take advantage of these great dealsandstayontopofwhat’snewtohelpyourdealership increaseproductivityandprofits!Also, keep in mind you can have multiplepayment options, like paying throughKia parts billing, direct billing to Snap-onBusinessSolutions,oryoucanevenchoosea leasing option that fits your budget.

Our physical flyers are mailed to yourservice and parts managers quarterly,and pdf versions are always available atKiaSpecialTools.com. We highly suggestto sign up for update notifications so youare constantly up to speed with the latestequipment information and news. VisitKiaSpecialTools.com today for details onhow to be included in our subscriber list!

TECHTIMES

20 YEARS1996-2016

TECH TIMES • Vol 20, No. 4•20174TECHTIMESCELEBRATING

20 YEARS

KIA UNIVERSITY INTRODUCES ELECTRONIC COURSE EVALUATIONS

TECHNICIAN SATISFACTION SURVEY RAFFLE 2TH QTR 2017 WINNERS

Starting August 15, you will no longercomplete paper course evaluationsat the end of each technical trainingcourse.Instead,youwillreceiveane-mailmessagefromKiaUniversitywithalinktoa quick 7-question survey (you can alsoaccessthesurveybyselectingtheSurveylinkontheKiaUniversityTranscriptpage).If youdonot complete the surveyafter3days,we’llsendyouaremindere-mail.

Your voice matters! Please let us knowwhat you think about our courses bycompleting the survey. It only takesa couple of minutes, and we use yourfeedbacktoimprovetrainingdeliveryandfuturecoursedevelopment.

Top right: Asampletransciptpagewithalinktothecoursesurveyhighlighted.

Bottom right: Thesurveyscreen.Answerscanbeprovidedfromdrop-downmenusontheright.Suggestionscanbeofferedin the text field provided. Once thesurveyiscomplete,click"SubmitSurvey"(highlighted)tosend.

Greetings Kia Technicians!

The results of the Q2 -2017 Technician Satisfaction SurveyRafflewereonceagainverypositive.KiaTechlinecontinuestoperformverywellinQ2!Wereceived5308 surveyresponsesforQ22017andtheoverallresultsforTechlinewereverypositivewiththeoverallsatisfactionratingforTechlineat92.6%usinga1to5pointscoringsystemwhereonlyascoreof5counts.Asyouknow,anythinglessthan5willbeconsideredafailure.WereviewedallofyourresponsesandgainedvaluablefeedbackonyourTechlineexperiences.Wewillcontinuetouseyourfeedbacktoseehowweweredoingandhowwecancorrectanyissuesthatmay be occurring in our ongoing efforts to improve thelevelofserviceweprovidetoallourdealers.Thankyoutoallwhoparticipatedinthesurvey.Wegreatlyappreciateallofyourvaluablefeedback!

The 3 winners of the Q2-2017 raffle were...

1.MarkYerkes–RosenKia,WI0322.PaulEarly–LeeJohnsonKia,WA0293.FernandoCasal–DougSmithKia,UT013Congratulations to all the winners!

TheTechlineTechnicianSatisfactionSurveywillcontinueeveryquarter throughout 2017 so please continue to submit yourfeedbackbycompletingthesurveywhenyoucloseyourcasesandgetachanceatwinning1of3$500MasterCardgiftcards!

Inclosing,TechlinecontinuouslyworkshardtoprovideindustryleadingtechnicalsupporttoallKiadealersinanefficientmanner.HerearethelatestperformancemetricsforKiaTechline:

Web case response time avg: 14minutes

Phone response time avg: 13seconds

Comeback Ratio: 0.4%

New Case Count (incl. PWA cases): 85,482YTD

Overall Satisfaction Survey Score (Onlyascoreof5counts):92.6%

Thankyouallforyourcontinuedsupport!Go Kia!

Regards,

DavidBrisky,TechlineCommunicationsManagerKiaMotorsAmerica

JOE'S CORNER NOT ALL LEAKS ARE CREATED EQUAL


20 YEARS


All leaks are not created equal!

Letmenameafew:

•LARGELEAK•SMALLLEAK•VERYSMALLLEAK

LeakcheckinganEVAPsystem:

•Canbebreeze(largeleak)•Verypainful(verysmallleak)

ForalltypesofEVAPsystemsyouneedtodevelopa:

•Strategy•RepeatableProcess

Common to all EVAP Systems: Vary by Year & Model

•GasCap •FuelFillerPipe •CanisterCloseValve

•FuelTank •CharcoalCanister

•NaturalVacuumLeakDetection(NVLD)

•PurgeControlValve •VacuumLines •InsulatedFuelTank

•Plumbing •AirFilter •IsolationValve

•EvaporativeLeakCheckModule(ELCM)

Fig.1.StandardKIAEVAPSystem

Fig.2.KIAHybridvehicles.(DE,TF,JF) Fig.3.PluginHybridKIA(JFPHEV)

Put a plan into action!

DoNottightentheGasCap!!!!

DoNotclearanyDTC’sNomatterwhattheGoodBooksays!!

IstheMILONorOFF?

DidIsayDoNotclearanyDTC’s?YES,YES,YES!

PerformafaultcodesearchingofALLthemodulesandsaveit!

GettheFreezeFrameDataandsaveit!

Howmuchfuelisinthetank?WhatdoestheGasGaugetellyou?

Nowthatyouhavethatinformation,astraightforwardprocessworksthebest.

Remembertokeepitsimple.

UseGDS/KDStoperformEVAPtestslocatedinS/WManagement

Theenableconditionstellyouthevehiclerequirements

Besuretofollowthemexactly,oryoumaygetincorrecttestresults

Also,lookatEngineActuationTests,forcomponenttesting

IfyouhaveanEVAPtesterfollowtheinstructionsthatcomewiththeunit

WhenyouhaveconfirmedaleakanddonothaveanEVAPtester.

Now comes the hard part:

Fueltanklevelbetween1/2to3/4(easiertopullavacuum)

PlugthehoseattheCCV

ConnectahandvacuumpumptothehosefromthePCSVtothecanister

KeyONEngineOFF(KOEO)

ConnectKDSmonitorEngineDataAnalysis

—FuelTankPressureSensor

Recordthevalue:FTPS:________________________

Usethehandvacuumpumptopullaslightvacuum1–5inHg.

Recordthevalues:FTPS:________________________

inHg.________________________

Thevacuumshouldholdfor30–60seconds

Ifitdoesnothold,movethehandvacuumpumptoanotherpartofthesystem

BesuretokeepthepluginthehoseattheCCV

Soonerorlateryoucanisolatetheleak

StayTunedformynextEdition:Data Analysis. The HIGHS & lows.

TECHTIMES

20 YEARS1996-2016


20 YEARS

NEW KVID APP COURSE & TEST

The Kia Vehicle Inspection & Delivery (KVID) App CourseandTest (TEC-01-063-1) is available to support theKVIDmobileapp!Thiscoursecovershowtoconnecttoavehicle,inspectionsectionsandchecklistitems,appnavigationandfeatures,androadtesting.

After successfully completing this course, Technicianswillbe able to connect to a vehicle and use the Pre-DeliveryInspection (PDI) function of the KVID app to perform aqualityPDIonaKiavehicle.

ThiscourseisrequiredforallTechnicianlevels.Rememberto complete this and all your certification requirementsbeforeyearend!

Need assistance on attaching images orvideofilestoTechlinecaseorforFeedbackon information issues? On the left sideof the KGIS home page, you will find theQuickLinkssectiontothemostused linksthroughout KGIS. One of those sectionsis KDS&GDS Information, insideyouwillfind multiple articles on commonly askedquestionsforbothKDSandGDSscantools.

To find out more information on how toattachfilesforTechlinecasesorFeedbackcases,refertothearticlesbelow;

•KDS–AttachingFilestoTechlineCases

•KDS–AttachingFilestoFeedbackCases

Fortheseandmorearticlebesuretocheckoften, as new features are added toKDS,articlesontheseprocedureswillbeadded.

ATTACHING FILES TO TECH-LINE AND FEEDBACK CASES


20 YEARS


WORD SCRAMBLE PUZZLE

Testyoursearchabilityonthispuzzle:wehavetaken19wordsfromarticlesinthisissueandscrambledthem.Unscramblethewordstorevealthesecretphraseintheboxatthebottomofthepage.Solutionisonpage14.

1.UONIATLEVA__________Page4

2.ONOMPTSRIO__________Page3

3.EDEKCBAF________Page1

4.CTIESLHKC_________Page6

5.NANIEHCITC__________Page3

6.CITISNAAOFST____________Page4

7.ETLICHNE________Page6

8.HRDBIY______Page5

9.VCIRSEE_______Page1

10.IFEEDCEITLR___________Page12

11.KELA____Page5

12.DSNOIIGAS_________Page13

13.NARTVAI_______Page8

14.NNCIOTEISP__________Page6

15.OTBEUHOSORTL____________Page10

16.OXOBLTO_______Page3

17.ETCDRUPA________Page1

18.NSGOIIPNOIT___________Page8

19.AIGME_____Page1

The2017KiaSoulEVoffers:

"_________

__________"

Solution,page14

TECHTIMES

20 YEARS1996-2016


20 YEARS

VARIANT CODING KIA VEHICLES

TPMS SENSOR POSITION

When replacing a module that requiresvariantcoding,itisimportanttoensureWi-Fi(internet)connectivitywiththeKDS/GDSscantool. InternetconnectionallowstheKDS/GDStoautomaticallyinputthevariantcodewithouthavingtomanually inputthecode.Whenthecode isenteredautomaticallyyouwillnotbepromptedtodoanyactions,theKDS/GDSwillprompt“VariantCodingiscompleted”toinformthe technician variant codewas successfullyprogrammedtothemodule.

If a technician is prompted for a variantcode, ensure that the KDS is connected tothe internet. Variant coding should occurautomatically.Iftherearestilldifficultieswithvariantcoding,ensurethatKDSandVCIhavenotbeencompromised,andthattherearenopoorconnectionsrelatedtothesystemmodulethat would prevent proper communicationwiththeKDS.

WhendiagnosingTPMS-relatedDTCs,makesureyouareinvestigatingthecorrectsensor.TheTPMSpositioningfromthemanufacturermaybedifferentfromthepositioningshownonaKDS.Seethediagrambelow.

Pattern: Description:

PleaserefertoPitStopPS474.

TheTPMSsensormanufacturerpositionsthesensorsina“Z”pattern,asshownbelow.

TheKDSusesaclockwisepattern,asshownabove.Thishelps techniciansbyrequiringthemtoonlywalkaroundthevehicleoncewhenregisteringthesensors.

Someearlierdescriptionsmayshow“Sensor1”through“Sensor4”.

Note:C1335isshownasSensor4.

Newerdescriptionswillnotnumberthesensorsbutwilldescribethelocationofthesensor.

Note:C1335isshownasRightRearSensor

This article contains the following information regarding Bluetooth®:

•Stepstopairingadevice(phone)on2018MYvehicles

•Differences in pairing instructions if it is the first phonepairedora2ndphonethatneedstobepaired

•How to diagnose and troubleshoot customer Bluetooth®complaints

Pairing a phone if no phone has previously been paired:

1.Tobegin thephonepairingprocess,press thegreen “Call”button (Fig. 1)on thesteeringwheelor the “PHONE”hardkeyontheheadunit(ifequipped).

2.TurnBluetooth®onfromthephonethensearchandselectthevehiclenameonthephonethatmatchesthenameontheheadunitscreen(KiaMotors)(Fig.2).

3.Followtheinstructionsonthephonetoconfirmthepasskeydisplayed.

4.Select“OK”or“Pair”onthephonetocompletethepairing.

Note: During the pairing process, ensure all requests forphonebookdownload and future auto-connectionhavebeenacceptedonthephone(Androidphonesandothernon-iPhonesrequirethisforthecontactstodownloadsuccessfullyandforthephonetoauto-connect).

Pairing a phone if a phone has previously been paired and the other phone is not connected:

Followstep 1 andselect “AddNew”when thepop-upbelow(Fig.3)isdisplayed,andthenproceedwithsteps2through4.

Pairing an additional phone if a phone has previously been paired and the other phone is currently connected in the vehicle:

Instructionsvarybyheadunitandaredependentonwhetherit has a touch screen or non-touch screen display. Start bypressing the “SETUP” hard key (Fig. 4, below) and select“Bluetooth”and/or“BluetoothConnections,”andthenproceedtothescreenwhichallowstheusertoselect“AddNew”(Fig.5,nextpage).Ifnecessary,refertothequickstartguidesand/ormanualsforthespecificheadunit/platform.

Continuednextpage

BLUETOOTH INFORMATION AND TROUBLESHOOTING


20 YEARS


Fig.1.Callbuttononleftofsteeringwheel

Fig.2.On-screenpairinginstructions

Fig.3.Press AddNew

Fig.4.SETUPbuttononcenterconsoleiPhone®isaregisteredtrademarkofApple,Inc.AndroidisaregisteredtrademarkofGoogle,Inc.

Bluetooth® Diagnostics and Troubleshooting

• Havethecustomerdemonstratetheconcern,thenpairandconnectanotherphone,andconfirmtheconcernispresentwiththe2ndphone.

• Try to duplicate the concern with other phones if thecustomer’sphoneisnotavailable.

• Determine if the concern can be duplicated in a similarvehicle(samemodelyearandheadunitasthecustomer’svehicle).

• Ingeneral, if theconcerncannotbeduplicatedwitha2ndphone and only duplicates with the customer’s phone,theconcernmaybe related tophonecompatibilityor thespecific operating system or Apps/phone settings on thecustomer’s phone. Advise the customer to confirm if thelatestphoneoperatingsystemsoftwarehasbeeninstalledontheirphone.

• If the concern can be duplicated on both the customer’svehicle and a similar vehiclewithmultiple phones, open aTechlinecaseandprovidethespecificphoneandheadunitsoftwareinformationlistedinthe“OpeningaTechlineCase”sectionbelow.

• Iftheconcerncanbeduplicatedonthecustomer’svehiclewithmultiplephonesandcannotbeduplicatedonthe2ndlike vehicle, update the head unit software (if a TSB andsoftware is available) or order a replacement head unit(if no TSB/software is available). If Techline assistance isrequested,includeboththephoneinformationandtheheadunitsoftwareversionfrombothofthevehiclestested.

Opening a Tech Line CaseThefollowing information isnecessarytoopenaBluetooth-related Techline case requesting assistance regarding aBluetoothcomplaint:

Customer and dealer test phone information includingmanufacturer,model,operatingsystemofthephone,carrier.

Description of the concern (unable to pair, disconnects,Bluetooth sound quality, etc.) and any details (frequency,mediamode,whiledriving,etc.) regardingtheconditions inwhichtheconcernoccurs.

Head unit type (navigation, base audio, UVO withoutnavigation) and head unit software version (refer to TSBELE091 to obtain the software version of each head unitand identify theheadunit type suchasAVN4.0,UVO3.0,etc.). It is recommended to add a picture of the head unitsoftwareversiontothecasealongwithapictureorvideooftheconcern.

Does the vehicle have any aftermarket electric/electronicitems installed and what devices/cables etc. does thecustomer have plugged into the device ports (12 volt port,USB/chargingports,etc.)?

Basic Bluetooth® Recommendations

Many Bluetooth® connectivity/auto-connection concerns areresolvedbyperformingthefollowing:

1. Deletethephonefromtheheadunitandtheheadunitfromthephone

2. Turnthephoneoffandthenbackon

3. Re-pairthephonetotheheadunit

4. Ifsteps1-3havebeenperformedandconcernisstillpresent,resettheheadunitusingapapercliporpeniftheheadunithasaresetbutton.Ifnoresetbutton,removetheaudiofuseornegativebatterycableforfive(5)minutesandthenreinstallthefuseorreconnectthecable.

Bluetooth® Sound Quality

• Usingthecustomer’sphone,callalandlinefromthevehicle,suchasaServiceAdvisororServiceManageratthedealer,andattempttoduplicateanyBluetooth®concerns.

• If the customer complaint is calling from vehicle tovehicle via a Bluetooth® connection to a cell phone, someconcernssuchas “clipping” (lossofsomewords)duringaconversation can occur, especially if both mobile phonesarehighdefinitionsoundcapable(latestiPhonesandsomeAndroidphones).Thephonemanufacturershaveincreasedthenoisecancellationonthephoneside.Eachheadunitalsohasnoisecancellation;therefore,talkingvehicle-to-vehicleusingBluetooth®canresultinquadruplednoisecancellation.Theextremecircumstanceiswhenthetwo(2)peoplearetalkingsimultaneously.

Android Auto, Apple CarPlay and Bluetooth®

• WhenconnectingtoAndroidAutothephonewillautomaticallypair to Bluetooth® (if it has not already been paired).Bluetooth® is connected and calls are made utilizing theBluetooth®whileconnectedviaAndroidAuto.

• When connecting to Apple CarPlay, it is perfectly normalfor the customer to see a message that Bluetooth® isdisconnecting. Bluetooth® is not connected when AppleCarPlay is connected (phone calls are made through thewiredcableconnection).

RefertoPitStopPS511

BLUETOOTH INFORMATION AND TROUBLESHOOTING (continued)


20 YEARS


Fig.5.AddNewselectiononscreen

•

•

•

•

ACX1299 INTERNAL BOTTLE CALIBRATION CHECK

ThecalibrationoftheInternalBottlescalecanbeeasilychecked.A Calibration Check Ball (44.45mm), included in the ACX1299accessorykit,isusedtoverifybottleweightaccuracy.Performthissimplecheckevery3months.

SchedulingaservicecalltohavetheallsystemsintheACX1299calibratedonceayearisrecommended.

Calibration Check Procedure

1.Select“Calibration/Maintenance”

2.Select“Calibration”

3.Select“CalibrationCheck”

4.AttachtheCalibrationBall(PN:0288040800)tothemagnetonthefront/undersideoftheACX1299

5.Select“Continue”

6.WhentheCalibrationCheckiscomplete,Select“Continue”

IftheCalibrationCheckfails,contactMahleat(800)468-2321

RefertoTSB:SST054


20 YEARS


KIA EV-HEV-PHEV MODELS


20 YEARS


In2011,Kiaintroduceditsfirst“electrified”model,theOptimaHybrid.Now,bytheendofthisyear(2017)Kiawillhaveatotalof5:2Hybrids(HEV;theOptimaHybridand Niro), 1 Electric (EV; the Soul EV) and 2 Plug-InHybrids(PHEV;theOptimaPlug-InHybridandthenewNiroPlug-InHybrid).Inthisarticle,wewilldiscussthekeydifferencesbetweenthese3powertrainvariantsandwhichmaybebettersuitedfordifferentcustomers.

Ascanbeseeninthegraphic(right)andchart(below),theHEVhasthesmallestelectricmotorandbattery.Thissystemcapturesenergywhenever thevehicle isdeceleratingandreturns itwhenacceleratingtosavefuel.Itdoesnotpluginforchargingasthesmallbatterydoes not provide meaningful storage capacity forelectric-onlydriving.

ThePHEVisthemostcomplicated,asithasallofthecomponentsofan internalcombustionvehicle,all theEVcomponentsandtheaddedcomplexityofcombiningthe two systems to provide themost efficiency andbestpossibleinteractionwhendriving.

The EV is the simplest systemwithout needing anyinternal combustion components. It has the largestbatteryandmotorwhich canpropel thevehicle inalldriving conditions and recapture the most energyduring deceleration. It has multiple charging optionsfrom plugging into a standardhousehold outlet (110v) which cantakemorethan24hourstocharge,todirectDCfastchargingwhichcanreturn80%inlessthan30minutes.Ithasthebestdrivingexperienceintermsofimmediatepowerdeliveryand low NVH. It also hasminimalmaintenancerequirements.

So,basedontheComparisonChart,whichpowertrainisbestsuitedfordifferentcustomersanddrivingpatterns?(Actualmileagewillvarywithoptions,drivingconditions,drivinghabitsandyourvehicle’scondition.)

Optima Hybrid / NiroOptima Plug-In Hybrid /

Niro Plug-In HybridSoul EV

HEV(HybridElectricVehicle) PHEV (Plug-InElectricVehicle) EV (All-ElectricVehicle)

Comparison Chart Niro HEV Optima PHEV Soul EV Notes

BatteryCapacity(kWh) 1.56 9.8 27 Determinestheavailableelectricrangeand

power

AllElectricRange“AER”(Miles)(EPAcombinedrating)

n/a 29 93 Basedonthebatterycapacityabove

MotorPower(kW) 32 50 81 Providesboththeavailablepowerandabilitytocaptureenergyduringregenerativebraking

L1(110V)chargetime n/a 9hours 24+hours UsestheOnBoardCharger(OBC)toconvert

ACtoDCtochargetheHVbattery

L2(220V)chargetime n/a 3hours 5hours

(30A)UsestheOnBoardCharger(OBC)toconvert

ACtoDCtochargetheHVbattery

L3(50kWDC)chargetime n/a n/a 30min

(83%)UsesadirectDCconnectiontofast-charge

theHVbattery

HEV•Bestforhighmileagedriverswherefuelsavingscanhaveanimpact.

•Evenbetterifthedrivingpatternincludesahighpercentageofcity-cycle(stop-go)milesand/orlongidlingperiods.(Includingtaxi,“Uber”,etc.)

•Thecustomerwilllikelynotnotice anydropinthebattery'sState ofHealth(SOH),unlessitimpacts MPG.

PHEV(Sometimesreferredtoas“EVtrainingwheels”)

•Bestfordriverswithdailymileageclosetotheavailableall-electricrange(currently25-30miles),butwhoalsoneedintermittentlongrangecapability.Goodforasinglecarhousehold.

•Thecustomerlikelywillbe awareofanysignificantdrop inthebattery'sStateofHealth (SOH)andoverallMPG.

EV•BestforownerswhohaveaconsistentcommutewithintheEVrange.—Thismustincludeaccountingforanyuseinextreme

temperaturesandforsomeHVbatterycapacitylossthroughouttheownershipperiod.

•GoodformultiplevehiclehouseholdswheretheEVisusedforcommutingandtheinternalcombustionvehicleforlongertrips.

•Bestdrivingexperienceandtypicallylowestcostofownership.

•Thecustomerwilllikelybeveryawareofanysignificantdropinrangeduethebattery'sstateofhealth(SOH).

TECHTIMES

20 YEARS1996-2016


20 YEARS

KIA MANUAL AIR CONDITIONING SYSTEM DIAGNOSIS

InArticle1(Vol.20issue3),wediscussedhowManualClimateControlsystemscommunicatewithothermodulesontheC-CANnetwork, but do not provide climate control system specificdiagnosticdatatoGDS/KDS.

Inthisarticlewewilldiscusshowtoverify,diagnose,andrepairothercomponentsofthemanualA/Csystemsuchasambient&evaporatorsensors,airflow&distributiondoorsandactuators/doors.

Dependingonthedriver’sselection,theManualClimateControlmodulecontrolsthefollowing(Fig.1):

•Airtemperature

•Volumeofair

•Intakeairsource

•Distributionofair

The following are a few examples of components tests thatcanbeperformedtodetermineifanypartsaredefectiveorareoperatingasnormal.

Ifinitialdiagnosisoftheconcernpointstoanairflow,temperatureorair intakeconcern,beginbycheckingeachoftheactuatorsby first checking the controlmodule feedback (Signal) 5 voltsandgroundcircuits.Ifthesecheckok,continuebytestingtheactuatormotorcircuitsfor12voltsandground(seeFig.2).

Thefollowingreadingsarefora2017Forte(YDm):

•Modedoorpositionfeedback(5V)

—0.3V(Vent)

—4.7V(Defrost)

•Temperaturedoor(mix/blend)positionfeedback(5V)

—0.3V(Maxcooling)

—4.7V(Maxheating)

•Intakedoor(fresh/recirculate)positionfeedback(5V)

—0.3V(Fresh)

—4.7V(Recirculate)

Testing for both the ambient and evaporator temperaturesensorscanbeeasilycheckedbytestingforagoodgroundandmeasuringthesignal (+)circuits foravailablevoltageandalsoperformingresistancetestswithaVolt/Ohmmeter.

•Evaporatortemperaturesensor

—14°F(43.35kΩor2.96Volts

—32°F(27.62kΩor2.40Volts)

—68°F(12.11kΩor1.44Volts)

• Ambienttemperaturesensor

—68°F(37.32kΩ)

—86°F(24.26kΩ)

—104°F(16.13kΩ)

Alloftheabovementionedtests/measurementsusuallyrequiretheneedforaDigitalVoltOhmMeter(DVOM)andasetofKiaT-connectors.FormoreinformationonT-Connectors,pleaserefertoTSBELE064.

Fig.1.2017Forte(YDm)ManualClimateControlPanelandControlModule

Fig.2.2017ForteYDmManualA/CModeactuatorModelActuatorandSensorsElectricalDiagram


20 YEARS


WORD SCRAMBLE PUZZLE SOLUTION

HereisthesolutiontotheWordScramblepuzzleonpage7.Eachwordisunscrambled,revealingthe"secretKiaSoulEVmessage."

PARKING BRAKE SHOE ADJUSTMENT AFTER EPB MODULE REPLACEMENT

AfterthereplacementoftheElectronicParkingBrake(EPB)moduleonany16MY~SorentovehicleequippedwithEPB,adjustmentoftheparkingbrakeshoesmustbeperformedasoutlinedintheprocedurebelow.Priortoadjustmentofparkingbrakeshoes,visuallytherearparkingbrakeliningsandspringstoensureallcomponentsareingoodconditionwithoutexcessivewear,damage,heatspots,etc.

Note: Failure to adjust the parking brake shoes after replacement of the EPB module may result in premature EPB module failure.

1.Removetheplug(A)fromthebrakerotor.

2.Rotatethetoothedwheel(staradjuster)(B)untilthebrakerotorislockedandcannotbeturnedbyhand.

3.Rotatethetoothedwheel(staradjuster)(B)5clicksintheoppositedirection.

4.Ensurethebrakerotorrotatesfreelywithnodrag.

5.Repeatthesteps1-4fortheoppositerotor.

6.FunctiontesttheEPBsystemtoconfirmproperoperation.

EVALUATIONPROMOTIONSFEEDBACKCHECKLISTTECHNICIANSATISFACTIONTECHLINEHYBRIDSERVICEELECTRIFIEDLEAKDIAGNOSISVARIANTINSPECTIONTROUBLESHOOTTOOLBOXCAPTUREDPOSITIONINGIMAGE

1.UONIATLEVA2.ONOMPTSRIO3.EDEKCBAF4.CTIESLHKC5.NANIEHCITC6.CITISNAAOFST7.ETLICHNE8.HRDBIY9.VCIRSEE10.IFEEDCEITLR11.KELA12.DSNOIIGAS13.NARTVAI14.NNCIOTEISP15.OTBEUHOSORTL16.OXOBLTO17.ETCDRUPA18.NSGOIIPNOIT19.AIGME

The2017KiaSoulEVoffers:

"LIFEINTHEFASTER

LANE"

A

B

PleaserefertoPitStopPS519

Documents

INSIDE THIS ISSUE2017 • VOLUME 20, ISSUE 1 INSIDE THIS ISSUE: THE PROFESSIONAL PUBLICATION FOR KIA DEALERSHIP TECHNICIANS & SERVICE STAFF • VOLUME 20, ISSUE 4 • 2017 1 KGIS and