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Inquiry
大连理工大学出版社
Unit 2世纪商务英语听说教程 3 (第四版)
Learning Outcomes
• 1. To understand the main idea and select specific
information while listening.
• 2. To get familiar with some important points about making
inquiries.
• 3. To learn about useful expressions for making inquiries.
Contents
Part I Active Listening
Part II Fun Break
Part III Additional Listening
Part IV Viewing & Speaking
Active Listening
Active Listening
Exercise 1
Directions: Chris Brown shows interest in telecontrol racing cars after having seen the
exhibits in the showroom of Li Yan’s company. Now listen to the dialogue
between Mr. Brown and Ms. Li and choose the best answer to each
question you hear.
Active Listening
Exercise 1
A. A new mode of vehicle. B. Craftwork.
C. Toys. D. Games.
A. Because its telecontrol racing cars are of fair price.
B. Because its telecontrol racing cars are of good quality.
C. Because its telecontrol racing cars are of originality.
D. Because its telecontrol racing cars are of good quality and a competitive price.
A. Babies. B. Pupils.
C. High school students. D. Adults.
1
√
2
√3 √
Tapescript
Active Listening
Exercise 1
A. Because it’s easy for users to operate them.
B. Because it will make children more interested in technology.
C. Because it will make children curious about science.
D. All of the above.
A. Mr. Brown wants to know the prices of the racing cars.
B. Ms. Li shows Mr. Brown her company’s FOB price lists.
C. Mr. Brown wants to have a look at the price lists with his colleagues first.
D. All the prices in the lists are subject to confirmation.
4
√
5
√
Active Listening
Exercise 2Directions: Listen to the dialogue again and decide whether the following statements are
true (T) or false (F).1. Mr. Brown thinks the telecontrol racing cars will find a good market in
Australia.
2. The telecontrol racing cars are suitable for children aged from six to eleven.
3. The price of telecontrol racing cars is very attractive.
4. Mr. Brown shows much interest in the latest product.
5. All the prices in the FOB price lists are subject to Mr. Brown’s confirmation.
F( )
T( )
F( )
T( )
F( )
Active Listening
Active Listening
Exercise 1Directions: Mark is interested in a new mode of telephone and is inquiring about its functions. Listen to the dialogue between Mark and the saleslady and choose the best answer to each question you hear.
Tapescript
A. The button is for answering phone calls.
B. The button is for vibration.
C. The button is for receiving messages.
D. The button is for call screening function.
A. US $185. B. US $285.
C. US $300. D. US $315.
1
√2 √
Active Listening
Exercise 1
A. US $185. B. US $215.
C. US $225. D. US $285.
A. The N5 phone model uses state-of-the-art technology.
B. The saleslady gives Mark a brochure with all the details of the phone.
C. The saleslady is offering a special in-show discount.
D. Mark needs to talk with his families to decide whether to buy it or not.
A. Confused. B. Anxious.
C. Amazed. D. Suspicious.
3 √
4
√5
√
Active Listening
Exercise 2Directions: Listen to the dialogue again and fill in the table below with the specific information you hear.
Functions of N5 telephone Descriptions
It allows you to identify the caller before you answer the
call.
unique function It can receive messages .
It will let you know when you have a call if you don’t
want the ringing sound to
.
call screening function_____________________
vibration feature_____________________
outside of service area______________________
interrupt important meetings_________________________
Active Listening
Active Listening
Exercise 1Directions: Listen to a passage and find the proper definitions for the terms on the left.
Tapescript
1. inquiry a. is to get detailed information about the goods.
2. general inquiry b. is sent to the seller or supplier whom you have not
previously doubted.
3. specific inquiry c. is to get information about the goods to be ordered or sold.
4. first inquiry d. is to get the general information about the goods.
Active Listening
Exercise 2Directions: Listen to the passage again and complete the statements with the words you
hear.1. Inquiry is usually the involved in international trade negotiation.
2. Inquiry is a request for business information such as price list, , sample,
and details about goods.
3. Making inquiry is the stage of business between the buyer
and the seller.
4. Inquiry can be made by letter, email, fax, , telephone call, or
.
5. is sent to the seller or supplier with whom you have already set up
the business .
negotiations______________
first step____________
catalogue____________
trade terms____________
initial__________
handwritten note_________________
personal conversation_____________________
Specific inquiry_________________
relations___________
Fun Break
Directions: Listen to a joke and answer the following questions.1. What’s the boy’s part-time job?
2. Why did the boy feel very happy when he came home?
To sack groceries at a supermarket._____________________________________________________________
Because he could talk to some good-looking girls._____________________________________________________________
Tapescript
Additional Listening
Additional Listening
Exercise 1Directions: Listen to a letter and decide whether the following statements are true (T) or
false (F).1. Mr. Green showed great interest in mountain bikes of ATX690 and ATX740.6
2. Mr. John Smith wants to know the lowest prices CIF Vancouver.
3. Mr. John Smith has decided to place substantial orders with Mr. Green.
4. Mr. John Smith’s Company has handled mountain bikes for more than twenty
years.
5. Mr. Green has promised to appoint his sole agent in Vancouver for Mr. John
Smith.
T( )
F( )
T( )
Tapescript
F( )
F( )
Additional Listening
Directions: Listen to the letter again and write down the missing words.Dear Mr. Green,
Thank you for your letter of July 28th. We note with pleasure that you intend to
(1) business with us in mountain bikes, which coincides with our desire. We
have (2) your catalogue and found that several (3) , especially
ATX690 and ATX740, appear to be (4) here. We shall appreciate it if you
will quote us the lowest prices CIF Vancouver and indicate the respective quantities of
different (5) that you can supply for prompt shipment. (6) ,
please send us some representative samples. If your prices are workable and the quality is
(7) , we shall place substantial orders with you.
develop___________
gone through______________ items_________
marketable_____________
models__________ In the meantime________________
satisfactory_____________
Additional Listening
Directions: Listen to the letter again and write down the missing words. For your information, we have handled mountain bikes for twenty years and have a
good (8) in our country. We also have some associated firms in
neighboring countries where a (9) can be found for your products.
Therefore, we should like to know if you could appoint us your (10) in
Vancouver, which we think would serve your interests to the best advantage.
Your immediate attention to our enquiry and proposal will be appreciated.
Yours faithfully,
John Smith
Marketing Manager
connection______________
ready market _______________
sole agent_______________
Viewing & Speaking
Useful Expressions for Inquiries
I’d like more information before placing an order.
Please let us know your lowest possible prices for the relevant goods.
If your prices are favorable, I can place the order right away.
Are those prices the lowest you can offer?
Would you please give us your lowest quotation CIF Vancouver?
Viewing & Speaking
Viewing & Speaking
Directions: Watch the video and answer the following questions.
Videoscript
1. What is the energy efficiency rating of the air conditioner?
2. Why did the boy feel very happy when he came home?
3. If the buyer makes a final decision to purchase 100 smaller models, how much should he pay?
4. Did they make a deal at last?
The air conditioner tends to be high energy user._____________________________________________________________
$298._____________________________________________________________
$18, 400._____________________________________________________________
Yes, they did._____________________________________________________________
Viewing & Speaking
Directions: Watch the video again and get familiar with the characters in the dialogue.
Then role play the dialogue in pairs.
Viewing & Speaking
Directions: Suppose your company will import a new type of portable electric heater
from a Canadian company. You are the representative of your company and
your partner is the sales manager of the Canadian company. Role play the situation with your partner using the following useful expressions.
Viewing & Speaking
Some hints:
I’m interested in...
I’d like more information before placing an order.
How about the... of the heater?
That sounds very impressive.
What about... features?
What are the prices on these models?
Are those prices the lowest you can offer?
We’d offer you a... commission on all sales.
That might work well for both of us.
大连理工大学出版社
Thank you!