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‘Go-To’ Bank
Respect Integrity Service Excellence Stewardship
Becoming the ‘Go-To’ Bank
Citizenship
The way we do business
Contributing to growth
Supporting ourcommunities
Purpose
Helping people achieve their ambitions – in the right way
Values
Supporting our communities
Barclays ApproachBarclays is committed to invest resources, time and expertise in community programmes that enhance the employability, enterprise and financial literacy skills of the next generation.
By closely aligning our community investment programmes with our skills and expertise as a bank, we can have most impact in society
We partner with respected NGOs, charities, businesses and our own customers and clients.
Barclays is helping 5 million disadvantaged young people,
by 2015, develop the skills they need to fulfill their potential.
Financial InclusionWhat is the situation?
Today, more than 2.5 billion people globally are considered financially excluded with no access to basic financial services, such as savings, bank accounts, or credit.
Access to even the most basic financial services can help households increase their assets, better manage their incomes for investment in their own smallbusiness, improve their access to education and health services, and protect themselves from any number of possible shocks and hazards, such as illness or a failed harvest.
Focusing on young people the situation globally is even more prevalent:
• 1.2 billion people are aged 15 to 24, but only 4.2million young people have access to financial services
• Unemployment rates for young people are 2-3 times higher than adults
• 28% of young workers are paid less than $1.25 a day
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Banking on Change: A collaborative Partnership
Shared Goals
• Improve quality of life for poor people through increasing access to financial services
• Focus on a savings-led approach to microfinance as the basis for financial inclusion
• Harness skills and expertise of all three partners to deliver shared value for business and society
Get to know the lead persons
Partners and Bank develop work plan through joint VSLA visits
Joint training, linkage material, product knowledge shared, Bank account application support
Monitoring of group accounts, support to apply for credit/OD facility, ongoing support to evaluate product support
Working with the Partners
Desire to have money secure
Desire to own a bank account
Access more finances through credit to grow/expand businesses
Utilise transaction efficiencies of the modern financial system
Upward social mobility as a result of increased income - new horizons (geographical) beyond borders
A trajectory of the aspirations of VSLAs
• Getting closer to the customer
• Developing linkage partnerships
• Sustainable approaches• Methodology safeguards
Product Research
• Engaging development product specialists
• Compliance aspects• Training the branch
network in consultation with community partners
Product Development • Monitoring and Evaluation
• Working with the savings groups to refine what is on offer in line with their evolving needs
• Developing the next value add
Product enhancement
A framework for linkage to financial institutions
Savings groups – a simple approach to financial inclusion
Self-selecting groups of 15 – 30 people
Meet regularly to save money
Cash held in lockable cash box with 3 keys and key-holders
Once enough saved, loans given for domestic & small business use
Loans paid back with agreed interest
Annually, they share out savings which have increased by 35% - 60%
Mature groups, in four countries, link to Barclays savings accounts
Provides security of savings, access to bank products and higher interest to reinvest
Scalability and SustainabilityBanking on Change has developed financial products and services that meet the needs of savings groups in Uganda, Tanzania, Ghana and Kenya, and in doing so we are the first partnership between a global commercial bank and international NGOs to successfully link informal savings groups to the formal banking sector
Developing suitable products that meet the needs of poorer communities positively impacts on society but also makes good business sense
Savings groups save more when their savings are secure in a formal bank account
Higher and predictable deposits have great potential for scalability, supported by the 95% repayment rate
Banking on Change aims to see this model replicated by others, adhering to the linkage principles
In the long-term, this helps breaks the barriers to financial inclusion in a sustainable way
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Enablers: Digitizing DataA simple data collection tool on the secretary’s phone capturing key group or individual data points that enables a series of new offers for VSLAs. Barclays can then use the data to have greater insight into group and/or individual performance, which can enable:
Access toInformation
Developing a VSLA credit scoring mechanism
Tracking group performance
Identifying individuals who might be interested in banking with Barclays
Enablers: e-KeysVSLAs use a three-PIN system to access mobile money wallets linked to the bank, enabling groups to deposit and withdraw at agent locations
How Banking on Change supports Financial Inclusion now and in the future
Stella Tungaraza(Plan Tanzania)
Banking on Change Key Achievements• 25,000 groups formed including
513,000 individual members • 80% of group members are women• Retention rate of 97% on average• Average of $58 saved by each
member each year• Return on savings for group
members ranging between 35% and 60% per year
• VSLA recognised as a tool for financial inclusion in National policies in Uganda
• Extensive experience and research yielded to the benefit of all savings group practitioners
Global Impact after three years
“The greatest impact of Banking on Change may have been an educational one– due to the programme over half a million people have increased their financial literacy”*
In Ghana, 60.4% of VSLA members have invested inproductive assets at the end of the project while they were only 45.3% at the beginning
In Peru, female group members increased their investment in small businesses by 47 per cent in three years
In Tanzania women who arestrongly denying that decision making in the household can be done by both men and Women decreased from18.3% to 9.9%
In Egypt while 12.5% of members were engaged in income generating activities at the beginning, there were 23.4% at the end
“Increase in education expenses: 63.9% to 67.5%Decrease in failure to access health due to lack of funds:17.5% to 14.5% This is impressive as such impact are only usually measurable after 5-8 years”*
Impact
*Final Evaluation of the Banking on Change Programme, Triodos Facet, February 2013
In Uganda, VSLA members’ monthly household income rose from $60 to $95
Global impact of Banking on Change
WHAT NEXT?
Building on phase 1, the three partners will continue working together
• For the next 3 years
• In 7 countries
• With a investment of £10 million
Increase focus on financial inclusion of young people
Target: 75% beneficiaries under 35; 10k youth groups
• Deepen enterprise training
Target: 41k small businesses; 7 countries
• Scale-up informal to formal bank links
Target: 5k groups linked; 800 Barclays colleagues engaged
Banking on Change Charter• Banking on Change aims to be a global leader in responsibly linking poor savers to
formal financial institutions and we want to share our model to encourage others to adopt it too.
• 2.5 billion people would benefit from access to financial services, to achieve this we need others to be involved
• We are building an alliance of individuals and institutions who can influence, facilitate or implement responsible linking poor people to formal financial institutions.
• We are creating a Banking on Change Charter which will include the principles for responsible linkage developed by CARE
• People can sign up to the charter either as supporters – endorsing the charter and showing their support to bank the unbanked, or as Members – agreeing to facilitate linkage (such as through scale, financial literacy, product development, policy development/implementation)
• We aim to get 100 signatures including from Banks, Microfinance practitioners, NGO’s, related private sector actors, government, and influential individuals
• The Charter will be launched later this year, and presented at various global conferences including the World Economic Forum Africa in 2014, and in Davos 2015
• If you are interested to find out more please ask Alice Allan - [email protected]