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INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split

INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

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Page 1: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

INNOVATIVE

approach in creating tourism

PRODUCT

Ante Mandić, MA

Faculty of Economics, University of Split

Page 2: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

The success of a product in meeting the needs of tourists is determinate by how well each element is designed and integrated with the others. The tourism product is not a simple combination of the five elements, but result of synergistic interaction among all the components.

Source: Stephen L. J. Smith, The Tourism Product

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Page 3: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

Generički turistički proizvod / The Generic Tourism product

PP (Physical Plant)

S (Service)

H (Hospitality)

PC (Freedom of Choice)

I (Involvement)

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Source: Stephen L. J. Smith, The Tourism Product

Page 4: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

Complexity of Tourism Demand So called “PUSH FACTORS” make people engage in tourism activities (need of individuals to escape from their daily wok and home regime and to seek new experience); While the “PULL FACTORS” raise their interest in favour of particular destination Source: Mike J. Stabler, et.al The econoics of Touris

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Page 5: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

ALLOCENTRIC means being more adventurous and self confident PSYCHOCENTRIC refers familiar and reassuring locations and social interactions.

Source: Plog (1973)

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Page 6: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

What Drives Innovation In Tourism? 1. Supply and supply-related determinants 2. Demand drivers 3. The level and pace of competition.

Source: OECD, 2004

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Page 7: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

Categories of

innovation

Product or service

Process

Managerial Management

Institutional

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Source: Hjalager, A. Mette, A review of innovation research in tourism

Page 8: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

INNOVATIVE product and services in Republic of Croatia

Based on Strategy of tourism development to 2020, Ministry of tourism in Croatia is currently implementing the program

“Competitiveness of the tourism economy”

Part of 24.194.000,00 HRK (3.188.875,00 €) in total, will be addressed to different projects related to development of

innovative and complex tourism products.

Page 9: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

What does it mean in practice?

Page 10: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Page 11: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Page 12: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Page 13: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Page 14: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

Međunarodni kongres fakulteta za turizam i hotelijerstvo- Održivi nautički turizam na obali Mediterana

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Page 15: INNOVATIVE approach in creating tourism PRODUCT...INNOVATIVE approach in creating tourism PRODUCT Ante Mandić, MA Faculty of Economics, University of Split ... Međunarodni kongres

INNOVATIVE approach in

creating tourism PRODUCT

Ante Mandić, MA Faculty of Economics, University of Split

[email protected]