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INNOVATING ON SERVICE AND CIVIC ENGAGEMENTCREATED FOR IOWA STATE UNIVERSITY
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TABLE OF CONTENTS1. WELCOME!2. TABLE OF CONTENTS3. USERS4. SERVICE LEARNING5. VOLUNTEER TECHNOLOGY6. NETWORKING & REPORTING7. SERVICE LEARNING CLASSES8. SEARCH EXPERIENCE9. IMPACT MEASUREMENT
10. VOLUNTEER MANAGEMENT11. EVENT & OPPORTUNITY MANAGEMENT12. TECHIE DETAILS13. SERVICES WE OFFER14. APPENDIX
20. ROLES & DATA ARCHITECTURE/SEGMENTATION …
21. COLLECTIVE IMPACT22. SECURITY23. CLOUD ARCHITECTURE
SOLE-SOURCE
LEGEND
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USERS1. INDIVIDUAL (E.G., STUDENT)
2. FACULTY
3. STAFF
4. COMMUNITY PARTNER
EXPORT CUSTOM SERVICE TRANSCRIPTSERVICE PROFILE THAT CARRIES PAST GRADUATIONOPT IN SERVICE SUGGESTIONS ON INTERFACE AND NEWSLETTER
SERVICE LEARNING CLASS MANAGEMENTDATABASE OF STUDENT ASSESSMENTS AND REFLECTIONSSEE OUTCOMES AND MAKE SENSE OF DATAENABLE STUDENTS AND PARTNERS TO TRACK RESEARCH PROJECTS
FREE DATABASE TO TRACK DATA FOR THEMSELVES AND UNIVERSITYRECRUIT VOLUNTEERS FOR ONE TIME OR ONGOING ACTIVITESEVENT MANAGEMENT & SCHEDULING PLATFORM TIED WITH IMPACT DATA COLLECTIONPAPER FREE - MOBILE CHECKIN/OUT WITH CUSTOM QUESTIONS BUILT IN
ORGANIZE INSTITUTION BY GROUPS/SUBGROUPS AND DEPARTMENTSPULL REPORTS ON A SPECIFIC GROUP OR FOR THE ENTIRE NETWORK
HIGH-LEVEL BENEFITS TO THE FOLLOWING STAKEHOLDERS
ABILITY TO GRANT ADMINISTRATIVE ABILITIES TO OTHERS
STREAMLINE APPLICATIONS TO “AFFILIATE” AS APPROVED COMMUNITY PARTNERS
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SERVICE LEARNING
• Database for Service Learning Courses for Reporting Purposes
• Enable Faculty, Staff and Students to join and administer the class
• Searchable Database of student outputs and outcomes
• Affiliate with Community Partners
• Enable Community Partners to Post One-Time and Ongoing Opportunities
• Allow partners to share valuable Outputs & Outcomes to the University and vice versa
• iPhone/iPad Checkin & Checkout App to track placement attendance & outputs
• Prompt students to review and reflect on experiences and continue dialogue
• Customize questions and surveys based on experience
ACADEMIC MANAGEMENT & DATABASE BY
VOLUNTEER TECHNOLOGY
• Online Community & Database
• Calendar & Shift Management
• Messaging and Communication
• Custom Field & Form Generator
• Subgrouping: Create groups, teams, and departments
• Outputs + Outcomes + Impact Reporting
• Document Management
• Wall & Group Discussions
• Social Media Integration
• iPhone/iPad Checkin & Checkout App
• Single Sign-on Support
• Integrations (API endpoint)
• Add-ons: Donation & Ticketing
MANAGEMENT & DATABASE BY
http://www.givepulse.com/pricing
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NETWORK & REPORTING1. SUBGROUPING/DEPARTMENTALIZING
2. UNDERSTAND THE IMPACT IN THE COMMUNITY
BROKEN INTO CLUBS FOR THEIR OWN REPORTING PURPOSES
CROWDSOURCED ASSESSMENTS AND REVIEWS OF COMMUNITY PARTNERS
SEE A CONSOLIDATED REPORT OF ALL THE STATS SHARED & ROLLED UP IN REALTIME
HAVE LAYERS AS DEEP AS 5 WITH SUBGROUPS OF SUBGROUPS ETC.,
INSIGHTS INTO ALLOCATION OF RESOURCES ON SPECIFIC ISSUES
CORRELATION OF DISPARATE DATASETS INCLUDING GIS, DEMOGRAPHIC DATA ETC.,
= ROLL UP TO SLICE & DICE
+
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SERVICE LEARNING CLASSES1. INTEGRATION WITH REGISTRATION SYSTEMS: E.G., BANNER
2. SHARING OF DATA WITH COMMUNITY PARTNER
3. FACULTY FRIENDLY AND MULTI-ADMIN
4. ABILITY FOR FURTHER DIALOGUE ON REFLECTIONS
5. ADVANCED REPORTING ON CLASS OUTPUTS AND OUTCOMES
ABILITY TO INTEGRATE TO REGISTRATION AND ROSTER SYSTEMS LIKE BANNER & COLLEAGUE
ALLOW PARTNERS TO VERIFY DATA FOR YOU AND FOR THEIR OWN GRANT REPORTING
ENABLE FACULTY MEMBERS TO DO THEIR RESEARCH AND CLASS MANAGEMENT
ALLOW ONGOING DIALOGUE ON REFLECTIONS AND CRITICAL THINKING
GENERATE A BETTER UNDERSTANDING OF CLASS OUTCOMES AND PARTNER RELATIONS
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SEARCH EXPERIENCE1. SEARCH ON GIVEPULSE NETWORK EVENTS OR NPOS
2. SEARCH ON CLOSED SCHOOL NETWORK FOR EVENTS OR NPOS
3. BREAKDOWN SEARCH BY LOCATION, TYPE, RECURRENCE ETC.,
4. OPT IN SERVICE SUGGESTIONS BASED ON PROFILE
OUR TEAM GOES OUT TO RESEARCH, VET, VERIFY AND RATE EXPERIENCES
WE ACTIVELY FIND OPPORTUNITIES IN AND OUTSIDE OF CAMPUS
IN THE CASE YOU WANT TO LIMIT YOUR COMMUNITY TO APPROVED AFFILIATES
ADVANCED SEARCHING CAPABILITIES
WE MAY OFFER A.I. SUGGESTIONS FOR PEOPLE TO PROVIDE SERVICE
5. MOBILE WEB (FRIENDLY) AND NATIVE APP (IOS)FINDING, REGISTERING, ORGANIZING AND MANAGING OPPORTUNITIES IN ANY FORM FACTOR
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IMPACT MEASUREMENT1. DEFAULTS WITH BASIC REFLECTION
2. VERIFICATION WITH COMMUNITY PARTNER
4. DEFINE AND COLLECT SPECIFIC OUTPUTS RELATED TO THE CAUSE
5. EXPORT SERVICE TRANSCRIPT
6. ADVANCED REPORTS ON IMPACT (TIME FRAME, OUTCOMES ETC.,)
7. MOBILE WEB (FRIENDLY) AND NATIVE APP (IOS)FINDING, REGISTERING, ORGANIZING AND MANAGING OPPORTUNITIES IN ANY FORM FACTOR
INTO A FORMATTED PDF OR AN EXCEL
SLICE AND DICE THE DATA FOR YOU TO DRAW INSIGHTS
ALLOW COMMUNITY PARTNERS TO DEFINE OUTPUTSCUSTOMIZE AND ASSESS QUESTIONS BUILT INTO THE EXPERIENCE TO ASSESS LEARNING
HELP COMMUNITY PARTNERS VERIFY OR EMPOWER THEM TO VERIFY FOR YOU
COLLECT REVIEW, REFLECTION, FEEDBACK AND ADDITIONAL META DATA OF THE IMPACT
3. DE-DUPING & SHARING OF DATA BETWEEN DISPARATE GROUPSALLOW IMPACTS(HOURS AND OUTPUTS) TO BE INFORMED TO CLUBS/GROUPS/CLASSES TO KNOW
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VOLUNTEER MANAGEMENT1. FREE MULTI-RELATIONAL CRM DATABASE, & INTEGRATE W/ OTHER
3. EVENT AND OPPORTUNITY MANAGEMENT & SCHEDULING PLATFORM
4. MOBILE CHECKIN/CHECKOUT APP
2. CUSTOM FORM AND OUTPUTS COLLECTION
5. DATA SHARE WITH THE UNIVERSITY
A CRM THAT WE OFFER FREE TO ALL 501C(3) ORGANIZATIONS ABILITY TO INTEGRATE WITH SF, RAISER’S EDGE AND OTHER CRM/DATABASES
COLLECT MORE THAN JUST HOURS, COLLECT META DATA FOR YOUR REPORTING AND TRACKING
ADMIN: SCHEDULE VOLUNTEERS, MANAGE SIGNUPS AND TIE THIS TO IMPACT DATA COLLECTION
COLLECT ACCURATE ATTENDANCE, HOURS AND FOLLOWUP IMPACT QUESTIONS
SHARE SERVICE & IMPACT DATA FROM A PARTNER FOR RESEARCH
VOLUNTEERS: EMPOWER THEM TO COORDINATE THEIR OWN SCHEDULES
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EVENT & OPPORTUNITY MANAGEMENT
1. CREATE EPISODIC, MULTI-DAY, ONGOING, RECURRING W/ OR W/O SHIFTS
2. PROMPT UNIQUE ASSESSMENT QUESTIONS FOR THE EVENT
3. ADVANCED REPORTING
4. FULL STACK MANAGEMENT
5. MESSAGING
CREATE ALL TYPES OF EVENTS AND OPPORTUNITIES TO ALLOW YOURSELF OR OTHERS TO ADMIN
PROVIDE A STREAMLINED WORKFLOW TO ASSESS THE SUCCESS OF THE EVENT
EASILY MESSAGE ALL REGISTRANTS, PER EVENTS, PER SHIFT, PER PROGRAM ETC.,
SLICE AND DICE ALL REGISTRANT DATA, META-DATA, RELATIONSHIPS
MANAGE ALL THE RELATIONSHIPS FOR THE EVENTS AND OPPORTUNITIES
6. MOBILE: ON THE GO EASILY FIND AND REGISTER TO OPPORTUNITIES VIA MOBILE
7. CHECKIN IN FOR ATTENDANCE ANY FORM FACTORWEB CHECKIN TO MOBILE CHECKIN
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TECHIE DETAILS
1. ALLOWS US TO INTEGRATE & SHARE DATA WITH ANY VENDOR
2. RESTFUL API
API
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SERVICES WE OFFER1. WE BELIEVE IN UNCANNY SUPPORT FOR ANYONE IN YOUR COMMUNITY
2. WE ARE AVAILABLE BY PHONE, TEXT, EMAIL, SUPPORT FORUM, Q&A ETC.,
3. WE WILL HELP YOU MIGRATE + ONBOARD INTO GIVEPULSE
3. WE WILL PROVIDE TRAINING FOR YOUR COMMUNITY
STAFF
STUDENTS
FACULTY
COMMUNITY PARTNERS
4. WE WILL CONTINUE TO INNOVATE AND IMPROVE OUR SERVICES FOR YOU
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APPENDIX: SUPPLEMENTAL MATERIAL1. PLEASE REFER TO WWW.GIVEPULSE.COM
2. PLEASE FEEL FREE TO CONTACT [email protected] TO SAY HI
3. THE NEXT SLIDES INCLUDE SOME COMMON WORKFLOWS (SLIDES 13-16)
ADDING IMPACTS (MOBILE OR ON THE WEB)
CREATING EVENTS & OPPORTUNITIES
VERIFYING IMPACTS
REGISTRATION CHECKIN
ADD IMPACT (SERVICE HOURS)VIA DASHBOARD VIA NONPROFIT PAGE1. ADD IMPACT BUTTON 1. ADD IMPACT BUTTON
2. FILL OUT FIELDS* NPO ON THE LIST* OR NPO NOT ON THE LIST
* Hint: Add Impact via Dashboard - Be a member or join a group so they can appear on your list to add an impact.
3. DRAG AND DROP TO SHARE
4. COMPLETE AND ADD IMPACT
2. FILL OUT FIELDS
3. DRAG AND DROP TO SHARE
4. COMPLETE AND ADD IMPACT
* Hint 2: Can be done on the go too: Mobile friendly and iOS support
VERIFY IMPACT (SERVICE HOURS)1. GO TO IMPACTS -> MANAGE IMPACTS
2. FILTER BY
CLICK HERE ON THE HINT* OR SELECT “NO” ON VERIFIED COLUMN
3. SELECT “THUMBS UP” ON ACTION COLUMN
CREATE EVENT(S) & OPPORTUNITIES
1. ON THE GROUP PAGE -> EVENTS -> CREATE NEW EVENT
2. GO THROUGH WIZARD (ALL STEPS)NOTE: THE ONLY REQUIRED FIELDS ARE LOCATED ON PANELS 1,2,3
NOTE: YOU MUST BE AN ADMIN OF A GROUP
3. GO TO THE LAST STEP (SETTINGS) AND SAVE EVENTNOTE: WHEN MAKING A NEW EVENT: SAVE EVENT BUTTON WILL ONLY APPEAR WHEN IN SETTINGS PANEL
REGISTRATION CHECKIN 1. FIND THE EVENT YOU WANT TO MANAGE REGISTRATION
2. FIND PARTICIPANT YOU WANT TO CHECKIN -> ACTIONS -> CHECKIN
NOTE: YOU MAY DO THIS ON THE IPHONE TOO
2.1 OR… CONFIGURE LAYOUT LINK AND SELECT “QUICK CHECKIN”
VIA THE GROUP ADMIN OPTIONS OR VIA THE EVENT VIEW -> ADMIN PANEL ON FAR RIGHT
White-Label University look and feel + branding and
marketing
SubGroups Create or accept
teams, frats, departments, groups, clubs, classes etc.,
within your own hierarchy
In One Experience We bring all the volunteer and coordination needs to our civic engagement platform
Roll-up We roll up all
subgroup data into your portal
Volunteers All the benefits for
students, faculty and staff are provided
Causes All benefits for causes are provided to your partners/affiliations
and members.
Partners Manage which
causes should be Affiliated or a partner.
i.e., Curate opportunities to show
up on your portalAs shown from previous slides.
As shown from previous slides.
Authenticate CAS, LDAP,
Shibboleth, AD integration
Call-Out/Awards Make certain Affiliations stand out and select
specific volunteers to be awarded on your portal
Core Basics All the core basics for all volunteers and causes to enable you to empower a community of students,
members and employees to give back. e.g., Messaging, CRM, Scheduling, Listing, Event and
Shift Management et al
UNIVERSITY BENEFITS
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ROLES & DATA (UP TO 7 LEVELS)ROLES APPLY DOWNWARD AND DATA ROLLS UP
1. PARENT HIERARCHY (INSTITUTION)
?
2A. CLUB1 2B. FRAT 2C. DEPARTMENT/COLLEGE 2D. SL CLASSES 2N….
STUDENT LEAD STUDENT LEAD STAFF/FACULTY/DEAN FACULTY/TA ET AL.
ROLES:
SUPER ADMIN - OVERSEE ENTIRE HIERARCHY ADMIN - OVERSEE JUST THEIR OWN DEPARTMENTEVENT MANAGER - OVERSEE AN EVENTAFFILIATE - A COMMUNITY PARTNER SHARING EVENTS
DATA:
ROLL-UP - ALL DATA ROLLS UP FOR REPORTING
MEMBERSHIPS & ROLLS GET APPLIED DOWNWARD DATA FROM SUBGROUPS AND EVENTS ROLL UP TO THE TOP
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COLLECTIVE IMPACT1. COMPARE WITH OTHER GROUPS/REGIONS/INSTITUTIONS
SHARE DATA AND UNDERSTAND COLLECTIVE IMPACT WITH OTHER SCHOOLS
RUBRICS FOR SPECIFIC CAUSES & ISSUES
WORK TOGETHER TO DETERMINE WHERE TO BEST ALLOCATE RESOURCES
ABILITIES TO FIND COMMONALITIES OF DATASETS
FINDING PATTERNS AND INSIGHTS IN COMMUNITY
E.G., IN AUSTIN, TEXAS, GIVEPULSE POWERS THE FOLLOWING:
COLLECTIVE IMPACT
2. AGGREGATION OF DISPARATE DATA SETS
IMPACT DATASETS
Edu Food Demo-graphic Jobs
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SECURITY1. ENCRYPTION
2. FERPA & HIPAA COMPLIANT
3. DEVELOPMENT
4.
EXTERNAL NETWORK TRAFFIC USES DIGICERT, 256 BIT TLS/SSL CLIENT COMPUTERS COMMUNICATE WITH PORT 443 USING HTTPSALL OTHER PORTS ARE INACCESSIBLE
NO ONE WILL HAVE ACCESS TO NOR WILL DISCLOSE ANY STUDENT INFO WITHOUT CONSENTTHE SAME GOES FOR ANY USER IN OUR SYSTEM
CROSS-SITE SCRIPTINGAUTHENTICATION & SESSION MANAGEMENTCROSS-SITE REQUEST FORGERYUNPROTECTED URL ACCESS
CENTRAL REPO FOR OUR DEVELOPERS TO ACCESS AND CHECKIN/OUT CODEWRITING REPEATABLE TEST CODE FOR A NEW FEATURE AND BUGS THAT NEED TO BE CORRECTED
SECURITY MEASURES PROTECTING THE DATA IS SAFE AND BACKED UP
EVERY PIECE OF CODE IS CHECKED AND VERIFIED BEFORE IT IS SENT TO USERS
TRANSPORT LAYER PROTECTION
INCLUDING BUT NOT LIMITED TO:
BLIND REDIRECTS AND FORWARDING
5.ADDITIONAL SECURITY PROTECTION ON SYS ADMIN AND DEVELOPER LEVEL
INTERNAL POLICY OF BEST PRACTICESDEPLOY EARLY AND OFTENFOCUS ON WORKFLOW AND UXACTIVELY RESEARCH ON NEW TECHENSURE PROJECT RESOURCE REDUNDANCYCODE TRANSPARENCYFEATURE DEVELOPMENT VIA WRITTEN TESTS
6. FOR MORE INFO ON AWS:HTTPS://AWS.AMAZON.COM/SECURITY/
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FERPA & HIPAAThe student records policy of GivePulse, Inc. is governed by the Family Education Rights and Privacy Act (FERPA) and Health Insurance Portability and Accountability Act (HIPAA). No one will have access to nor will the company disclose any information from a student educational or health record without the written consent of the student except to personnel within the institution, to officials of other institutions in which the student seeks to enroll, to persons or organizations providing the student financial aid, to accrediting agencies carrying out their accreditation function, to authorized representatives of the federal and state governments for audit and evaluation of federal and state supported programs, to persons in compliance with a judicial order and to persons in an emergency in order to protect the health and safety of students or other persons. All of the exceptions are permitted under the Act.
VOLUNTARY INPUT OF DATAAll student information is provided voluntarily by the student. Students are not required to provide educational content in order to participate in GivePulse. Educational records kept on students at GivePulse.com may include:
- PERSONAL OR BIOGRAPHICAL DATA GATHERED THROUGH REGISTRATION
- REFLECTIONS OR IMPACT DATA GATHERED THROUGH SERVING
ADDITIONAL INFO- GIVEPULSE INC. MAY USE STUDENT DIRECTORY INFORMATION FOR THE INTERNAL FUNCTIONING OF GIVEPULSE PRODUCTS.
- GENERALLY INCLUDES THE FOLLOWING, THOUGH EACH INSTITUTION DEFINES ITS OWN DIRECTORY INFORMATION: - NAME, GRADE (YEAR), GENDER - REGISTERED EMAIL/ADDRESS/PHONE - GEOGRAPHICAL LOCATION
- PARTICIPATING CLUBS/PARTNERS/SERVICE OPPORTUNITIES & EVENTS
Users
Internet
Front End Load Balancer
EC2 EC2 EC2 EC2
…..
backup master replica 1 replica 2
EC2 and Relational Databases are all interconnected
CLOUD ARCHITECTURE
OUR LEADERSHIP
GEORGE LUC JAMES MCGIRR
CS CS & PHYSICS
EDUCATIONFOOD WASTE
EDUCATION
SUSTAINABILITY
ANIMALS
VIRGINIA ILLINOIS & PENN
