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www.chargeyourcar.org.uk Infrastructure Business Challenges Alexandra Prescott Charge Your Car

Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Page 1: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

www.chargeyourcar.org.uk

Infrastructure Business Challenges

Alexandra Prescott

Charge Your Car

Page 2: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

www.chargeyourcar.org.uk

? Can joined up pilots make a

sustainable industry

? Developing Business Models

What the North East has done :

Charge Your Car – The Service

Page 3: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

www.chargeyourcar.org.uk

Customised Software Package

Hosted Web Portal

Customer Service & Business

Hours Service Support

Out of Hours Customer Service

Service start:

4/10/2011

Page 4: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

www.chargeyourcar.org.uk

Can joined up pilots

make a sustainable

Industry?

Page 5: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

www.chargeyourcar.org.uk

Charge Your Car

TFL

Manufacturer's

Back Office

Manufacturer's

Back Office

Can joined up pilots make a sustainable industry?

A.N. Other

Page 6: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Joined up pilots: Technical Issues

Access methodology – Card or Phone or Both or other

Cards :Classic / Desfire

Cards: White lists

Manufacturer willingness

Page 7: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

www.chargeyourcar.org.uk

TFL

Manufacturer's

Back Office

Manufacturer's

Back Office

Joined up pilots: Technical Issues Unsolved

A.N Other

Charge

Your Car

Page 8: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Page 9: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Post Neutral

Back Office

Service

Provider

Manufacturer's

Back Office

Manufacturer's

Back Office

Joined Up Pilots: Tethered / Un-Tethered Posts ?

Page 10: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Page 11: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

www.chargeyourcar.org.uk

TFL

Manufacturer's

Back Office

Manufacturer's

Back Office

Joined Up Pilots!

A.N Other

Charge

Your Car

Page 12: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

www.chargeyourcar.org.uk

Page 13: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Developing Business Models

Page 14: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Developing Business Models

Power/Time of Use Tariffs

Membership Models & PAYG

Concierge Service

Value Add / Cost Absorption/Bundling

Customer Turnaround

Convergence

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Power/Time of Use Tariffs:

NPower Tariff Management

Page 16: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

www.chargeyourcar.org.uk

Post Neutral

Back Office

Service

Provider

Manufacturer's

Back Office

Manufacturer's

Back Office

Home

Power Account

Business Models:

Membership & PAYG

Page 17: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12

Sales 1,180 1,180 1,770 1,770 1,770 2,360 2,360 2,360 3,540 3,540 3,540 3,540 28,910

Less: Cost of sales 650 650 975 975 975 1,300 1,300 1,300 1,950 1,950 1,950 1,950 15,925

Gross profit 530 530 795 795 795 1,060 1,060 1,060 1,590 1,590 1,590 1,590 12,985

Less: Operating costs

Staff costs (included in cost of sales) 0 0 0 0 0 0 0 0 0 0 0 0 0

Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,081 27,961

Total operating costs 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,081 27,961

Net profit/loss before tax and interest

(Monthly) -2,241 -1,781 -1,516 -1,516 -1,516 -1,251 -1,251 -1,251 -721 -721 -721 -491 -14,976

Net profit/loss before tax and interest

(Accumulative) -2,241 -4,021 -5,537 -7,053 -8,569 -9,820 -11,071 -12,322 -13,043 -13,764 -14,485 -14,976

Based on 245 Driver Memberships per year @£118.00

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12

Sales 11,800 11,800 17,700 17,700 17,700 23,600 23,600 23,600 35,400 35,400 35,400 35,400 289,100

Less: Cost of sales 6,500 6,500 9,750 9,750 9,750 13,000 13,000 13,000 19,500 19,500 19,500 19,500 159,250

Gross profit 5,300 5,300 7,950 7,950 7,950 1,060 1,060 10,600 15,900 15,900 15,900 15,900 110,770

Less: Operating costs

Staff costs (included in cost of sales) 0 0 0 0 0 0 0 0 0 0 0 0 0

Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,081 27,961

Total operating costs 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,081 27,961

Net profit/loss before tax and interest

(Monthly) 2,529 2,989 5,639 5,639 5,639 -1,251 -1,251 8,289 13,589 13,589 13,589 13,819 82,809

Net profit/loss before tax and interest

(Accumulative) 2,529 5,519 11,158 16,797 22,436 21,185 19,934 28,223 41,812 55,401 68,990 82,809

245 Memberships

2450 Memberships

Business Models: Membership

CYC community average:65

Page 18: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Business Model: Concierge Service

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month 10 Month 11 Month 12

Sales 14,680 17,380 17,970 20,670 15,860 18,560 18,560 17,040 17,040 17,040 17,040 17,040 208,880

Less: Cost of sales 8,600 10,190 10,515 12,105 9,250 10,840 10,840 9,900 9,900 9,900 9,900 9,900 121,840

Gross profit 6,080 7,190 7,455 8,565 6,610 7,720 7,720 7,140 7,140 7,140 7,140 7,140 87,040

Less: Operating costs

Staff costs (included in cost of sales) 0 0 0 0 0 0 0 0 0 0 0 0 0

Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,081 27,961

Total operating costs 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,081 27,961

Net profit/loss before tax and interest

(Monthly) 3,309 4,879 5,144 6,254 4,299 5,409 5,409 4,829 4,829 4,829 4,829 5,059 59,079

Net profit/loss before tax and interest

(Accumulative) 3,309 8,189 13,333 19,587 23,886 29,295 34,704 39,533 44,362 49,191 54,020 59,079

1266 Posts

Page 19: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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Business Models:

Value Add / Cost Absorption

Bundling

Page 20: Infrastructure Business Challenges - · PDF fileInfrastructure Business Challenges Alexandra Prescott ... Other expenditure 2,771 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311 2,311

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SMART

TICKETING

DATA / LOYALTY

SCHEMES

VALUE ADD

SERVICE

BUNDLING

PARKING

FACILITIES

MANAGEMENT

BILLING / SETTLEMENT

CUSTOMER SERVICE

POST SUPPORT

INTEROPERABILITY

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~ Every clarification breeds new questions. ~

Arthur Bloch ( author of Murphy's law, and Other Reasons Why Things Go WRONG )