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I ntroduction:
The case describes how Infosys trains its employees.
The training comprises both technical and soft skill training.
Infosys in Brief:
It is one of India’s largest IT & Software companies.
Revenue - $1.6 Billion, with 49000 employees world wide.
It has lowest attrition rate.
It was rated “India’s Most Respected Company.” And world’s
best in employee training and development.
It was 1st Indian company to be listed on NASDAQ
INFOSYS TECHNOLOGIES
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Progress of Infosys
1981 Establishment of Infosys with investment of US$ 250.
1987
Establishment of Software development Center in Bangalore, and its 1st
international office in California,US.
1988 Bagged its first major order from Reebok.
1989 Bagged its another major order from Digital Equipments.
1993 Successfully completed its IPO and its shares became one of the most popular one
in stock exchange.
1995 Became 5th largest software exporter in India
1996/97 Set up its office in U.K and in Canada.
1999 Achieved annual revenues of $100 million.
2001/02 It was rated as a “BEST EMPLOYER IN INDIA”
2005/06 Crossed $1.6 Billion in annual revenues and around 50K employees.
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Recruitment Process:
Getting job at Infosys was considered very tough as it admitted only 1% of applicant.
In 2003 out of 0.6 million applicants only 6200 were hired.
In 2005 out of 1.3 million applicants only 15000 were hired.
Annual Demand for Software and IT professionals.
The competition fro well trained engineers had driven salaries up by 15% in 2005.
0
50000
100000
150000
200000
250000
300000
2001-02 2002-03 2003-04
software exports sector
software domestci sector
software captive in user org.
ITES-BPO
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Infosys has identified 5 basic streams.
Software engineers Resident Project Technical Program Business
Manager Specialist Manager Analyst
Programmer Account Manager Technical Senior program Associate
Analyst Architect Manager Consultant
Resident Project Business support Sr. Technical Sr. Consu ltant
Coordinator Manager Architect
Group Project Principal Architect Principal
Manager Consultant
Product Sr. Principal
consultant
Project managers
Customer Interface
Technical Program Management
Project managers
Domain Consulting.
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Infosys imparted 4 types of training
Technical Training
Quality Process Training
Personal Effectiveness and management development program.
Infosys leadership system
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Technical Training
160 Middle level programs
8 days/annum
14.5 weeks of integrated
training
On request
courses
Planned courses
E &R
E-learning Classroom
Training
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QUALITY PROCESS TRAINING
- Implementing CMM
- Statistical process control
- Group review
- Defect prevention
- Internet auditor’s training
- configuration management
- Defect prevention
- Introduction to CMM
- Generic & stream specific- Infosys quality
system
Program
manager
Program analyst
Software engineer
Entry level
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PERSONAL EFFECTIVENESS & MANAGERIAL TRAINING
Infosys Finishing school
Milestones C-Enabling Continued Executive
Education
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Infosys vision & values
Work
People
Teamwork
Business
Performance Focus
Technology
Personal Effectiveness
Developing Leaders
Creating Positive Work Environment
Organizational Savvy
Customer Partnering
Driving Change
INFOSYS LEADERSHIP SYSTEM
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In 2004, Infosys launched ‘Campus Connect’.
Through the ‘Campus Connect’ program, company aimed at reducing training
cost by atleast 40-50%.
About Infosys U :
In February, 2005 at the 315 acre Mysore campus of Infosys with investment of
$65.4 million was one of the biggest corporate training centre in the world.
The centre had 2350 rooms, 58 training rooms, 183 faculty rooms, state of the
art library and a cyber café with capacity to train around 15000 fresher’s in a year.
In 2006, it had the capacity to train over 4000 fresher’s at a time and had plan to
increase the capacity to ten thousand by 2007.
ANALYSIS
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CONCLUSION
To sustain in the competitive IT environment innovation is the key. Infosys come up with innovative idea of training centre where they train their employees.
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PREPARED BY:
KUNJ PANCHAL
MANISH PATEL
ROHAN DIKSHIT
MOHIT KESHRI
HARSHIT PATEL
THANKS
Varun Chowdhary
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