Information Technology Services

CSU Business ConferenceMarch 12, 2014

Mark Crase, Interim Asst. Vice Chancellor & CIOCSU Office of the Chancellor

The Evolving Role of IT The Role of Chancellor’s Office ITS Information Technology Services

– Organization

– Operating Principles ITS Mini-Plan Additional Activities Q & A

Presentation Overview

In the early years, the role of information technology was to help an institution do things faster.

– Mainframes and Data Processing

As technologies evolved, the role of IT was to also help make things work better.

– ERP Systems

Today, IT departments are still required to provide efficiencies, but they are increasingly required to add value to the business.

– Mobility Solutions

– Business Intelligence

So how does this influence the role of Chancellor’s Office ITS?

The Role of IT

Evolution of IT in Business

Make things work better, so campuses can make a

difference!

The Role of ITS

In short, ITS is here to…

Common Management System – George Mansoor Business Information & Intelligence – Cheryl Kwiatkowski Common Network Initiative – Kendra Ard Cyber Infrastructure Services – Michel Davidoff Identity & Access Management – Michael Trullinger Information Security – William Perry Project Management Office – Bridget Wikidal Client Services – Gary Geidel Administration – Kara Grogan Finance – Alyssa Adamson

Information Technology Services

The ITS Organization

We are privileged to work in an institution charged with shaping the future.

We are stewards of public resources. ITS is here to serve our constituents – the campuses. Success requires a team effort. If there is something on your mind, I would like to hear about it. We will not solve every problem, but we will make a positive impact. I’m not interested in going 3-for-3, I’m fine with 6/7-for-10. Fail fast and cheap, learn from our mistakes, take pride in our

successes, keep moving forward!

Operating Principles

Information Technology Services

Making Things Work Better… Major ITS Activities

– Common Human Resource System

– CMS Web Services

– Quarter-to-Semester Conversion (LA & Bakersfield)

– CFS Data Warehouse – Phase 2

– eProcurement

– Travel & Expense

– Common Network Initiative (CNI)

– Virtual Network Operations Center (VNOC)

The ITS Mini-Plan

8

Project FY Start FY End

Currently in ITS Ongoing

Budget FY 13-14 FY 14-15 FY 15-16 FY 16-17

Total Ongoing

Commitment

CHRS FY 13-14 FY 14-15 $843,000 $6,441,306 $5,805,242 $1,484,292 $2,327,292

Quarter to Semester (Bak & LA) FY 13-14 FY 16-17 $0 $1,335,240 $1,995,720 $915,520 $53,000 $0

Campus Network Infrastructure FY 13-14 FY 15-16 $4,500,000 $6,372,043 $12,000,000 $12,000,000 $16,500,000

CFS Data Warehouse Phase 2 FY 14-15 FY 15-16 $0 $1,600,000 $300,000 $300,000

eProcurement FY 14-15 FY 15-16 $0 $725,000 $185,000 $185,000

Travel and Expense FY 14-15 FY 15-16 $0 $725,000 $185,000 $185,000

Total Annual Funding Increase

One-time $14,148,589 $22,850,962 $915,520 $53,000

Permanent Base (in blue) $14,154,292

Total Annual System Fund Impact $14,148,589 $22,850,962 $15,069,812 $53,000

Total Annual Spending $5,343,000 $19,491,589 $28,193,962 $20,412,812 $19,550,292 $19,497,292

Under Review

Mobility Solutions FY 13-14 FY 15-16 $275,000 $390,000 $1,000,000 $200,000 $200,000 $1,675,000

New Funding Increments

Mini-Plan Budget Augmentation

Additional Activities CFS 9.2 Upgrade Redesign of www.calstate.edu Internet Streaming Upgrades at the CO Information Security

– Governance, Risk, & Compliance (GRC)

– Security Awareness Training

– Data Loss Prevention (DLP)

– Security Information & Event Management (SIEM)

– Advanced Persistent Threat system (APT) Change Management Training

Making things work better…

Questions?