Infopeople Webcast Series:

Technology Tuesdays—Tips, Trends, and Tools of the Trade

Technology TrendspottingTechnology Trendspotting

Instructor: Joan Frye Williams

joan@jfwilliams.com

Tuesday, February 10, 200412:00 noon to 1:00 p.m

Technical HousekeepingTechnical Housekeeping

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Webcast is being archived; will be available on Infopeople’s website tomorrow

Library Technology Library Technology TrendspottingTrendspotting

is Easier than You Think is Easier than You Think

Libraries lag “real world” trendsLibrary trend cycle = 18 monthsOther providers are training our usersSampling is just as effective as trying to

keep up on a continuing basis

The Art of TrendspottingThe Art of Trendspotting

Trendspotting PublicationsTrendspotting Publications

Business WeekUSA TodayTechnology ReviewProgressive GrocerLibrary Futures

Quarterly

Trendspotting Web ResourcesTrendspotting Web Resources

Cites & Insightshttp://cites.boisestate.edu/

Current Citeshttp://sunsite.berkeley.edu/CurrentCites/

Government Technologyhttp://www.govtech.net/

Top Technology Trendshttp://www.ala.org/ala/lita/litaresources/toptechtrends/

Trendspotting OrganizationsTrendspotting Organizations

Library and Information Technology Association (an ALA division) – Emerging Technologies Interest Group

Computer Professionals for Social Responsibility

EducauseTrendsetter libraries

Trendspotting IndividualsTrendspotting Individuals

ConsultantsVendorsTrainersSystem managers “Power users”Library bloggers

Trendspotting by Trendspotting by EnvironmentEnvironment

Expert EnvironmentExpert Environment

Value determined by peersFocus on improving masteryPitfall = insularityChallenge = learning in new areas

Expert-Friendly TrendsExpert-Friendly Trends

Linking and resource sharing Collaborative learning Authoring Benchmarking/comparative analysis Skills assessment Knowledge management Curriculum planning/course development Remote training delivery

Accounting EnvironmentAccounting Environment

Value determined by auditorsFocus on cutting costs,

improving efficiencyPitfall = bureaucracyChallenge = staff deployment

Accounting-Friendly TrendsAccounting-Friendly Trends

Self-service Materials handling Inventory management Workflow analysis Personal time management Facilities management Retraining and cross-training Outsourcing

Enterprise EnvironmentEnterprise Environment

Value determined by customersFocus on adding valuePitfall = fadsChallenge = differentiating

the library from other

providers

Enterprise-Friendly TrendsEnterprise-Friendly Trends

Time shifting, 24/7 serviceRemote/distributed serviceMobile/wireless serviceSimple (non-expert) navigational aidsCustomer relationship managementMarket research“Electronic outreach”

Applying Trend Information Applying Trend Information Once You’ve Spotted ItOnce You’ve Spotted It

Look for:Shared audiencesAnalogous

situations

Choosing Among Trends – Choosing Among Trends – Good SignsGood Signs

It solves a known problemUsers are asking for itYour kids already know how to use itYour Mom already knows how to use itYour boss already knows how to use itIt looks like fun

Nobody’s Right All the Time!Nobody’s Right All the Time!

Thanks for participating!Thanks for participating!joan@jfwilliams.comjoan@jfwilliams.com