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Influencing Team
Recruitment Pack August 2018
Building our new Policy & Influencing Division
Thank you for your interest about the current opportunities within our Policy and Influencing Division.
We are entering a new and exciting chapter within our organisation. We have raised our ambitions for older people based on the lives they want to live. Too often, older people are just managing to survive, rather than thrive in later life. We are determined to change that. That is why we are investing in our policy and influencing capabilities to be more responsive, bold and innovative in our approach, putting older people at the heart of what we say and do, reaching out and engaging with government, parliamentarians, the NHS, local government; as well as businesses and organisations, communities and individuals who all want to join our movement for change.
Are you passionate about changing the world for older people? Want to make a real difference to the lives of older people, particularly the most vulnerable? Want to join a highly ambitious charity committed to investing in its staff and pioneering innovative ways of working? Here in our Policy and Influencing Division, we are creating a newly formed dynamic function centred at the heart of the charity driving forward the views and involvement of older people; delivering first-class policy analysis and innovative local and national influencing through strategic political engagement and leading dynamic, transformational campaigns.
This pack provides some further information about our organisation and details about the current opportunities within the Policy and Influencing Division.
If you would like to have an informal chat about any of these roles, please do not hesitate to contact me at [email protected].
Best wishes,
George McNamaraDirector of Policy and Influencing
Our journey so far
Over the past 10 years, Independent Age has been through a major transformation. We’ve moved from operating as a benevolent trust, to establishing ourselves as a charity that provides impact at scale for older people. We’ve successfully re-engineered our core service offering, developed our profile in thought leadership, and begun to build an evidence base through policy, research and media. We are already punching above our weight and are incredibly proud of the successes we have achieved so far.
We are now entering a new phase in our journey where we can take our learnings to date and enhance our policy and influencing activities on the issues that really matter to people in later life. To maximise the impact of our work we are enhancing the way we work internally to create the most powerful case possible to end the injustice, discrimination and lack of opportunity that many older people face in later life. We will also lead the delivery of whole-organisational campaigns creating a vibrant movement for change.
Our ambition is clear, but we are also not unaware of the scale of challenge we face. Developing and making a unique contribution to the debate in a very crowded field will be essential. We have a unique tone of voice – fearless and courageous and are willing to take up the most thorny issues that often remains untouched in the discourse about what older people need to live well in later life.
This is a hugely exciting opportunity. It is unlikely that there will be similar opportunities within our sector to be part of a brand new high-calibre team. One that is responsible for shaping and driving the public growth of a charity with such a universal cause, and momentum for positive transformational change. And that is supported by the ambitions of our Board of Trustees to build on our successes to date and increase significantly the impact Independent Age makes to the lives of older people, their families and friends.
Investing in our Division and its people is a key priority. Our ambition is simple: to be the most effective dynamic force in the sector, working with older people to transform their lives through policy and influencing. This can only be achieved through highly motivated, informed and confident individuals.Building on our successes, we are now expanding our capacities to deliver more for older people.
The recruitment pack provides the required information for the following roles;
Influencing Team• Public Affairs Manager• Campaigns Officer (x2)
Building our new Policy & Influencing Division
Building our new Policy & Influencing Division
Stakeholder Relations
Officer
Stakeholder Relations
Officer
Stakeholder Relations
Officer
Stakeholder Relations Manager
Stakeholder Relations
Officer
Stakeholder Relations
Officer
Stakeholder Relations
Officer
Stakeholder Relations Manager
Stakeholder Relations
Officer
Stakeholder Relations
Officer
Stakeholder Relations
Officer
Stakeholder Relations Manager
PHASE 2: to be taken forward late 2018
Director of Policy and
influencingEA to
Director
Head of Policy
Policy Manager
Senior Policy Officer
Policy Officer
Policy Economist
Policy Manager
Senior Policy Officer
Policy Officer
Head of influencing
Policy Manager
Senior Policy Officer
Policy Officer
Campaigns Officer
Campaigns Officer
Campaigns Assistant
(Charityworks)
Public Affairs
Manager
Public Affairs
Manager
Campaigns Manager
PHASE 1:
Role description
Job Title: Public Affairs ManagerDepartment: Influencing TeamSalary: £43,000 – £47,000 per annumReporting to: Head of InfluencingDirect Reports: Public Affairs OfficerLocation: London Office: 18 Avonmore Road, London W14 8RR
About Us
Independent Age is a charity founded over 150 years ago to provide older people and their families with clear, free and impartial advice on the issues which matter to them. In 2015 we began an ambitious 5 year programme to greatly increase the impact of Independent Age by significantly expanding our services and campaigning activities. By 2020 we aim to:
• Have increased our support for the most vulnerable and in need by tenfold.• Distribute our resources to over one million people annually.• Respond to over 100,000 enquires each year.• Double the number of regular visits and calls to lonely older people.• Increase our influence on government.
As we enter the next chapter for Independent Age, we are starting work on the priorities and development of our next strategy.
Our Values
Work Together
“We work together internallyand with outsidepartners to achievebig results”
Think Big
“We are bold, willing to takeresponsibility and to
adapt when weneed to”
Trust and Respect
“We act withhonesty, opennessand integrity and recognise the contribution each of us makes”
Be Effective “We deliver a high
quality service,using our resources well to
deliver value”
Older People andIndependence
“We put older people atthe heart of everything
we do”
Role description
Job Purpose
The Public Affairs Manager will be responsible for the development and delivery of Independent Age’s public affairs strategy, with the objective to ensure that improving the lives of older people is high on the political agenda for decision-makers in government, parliament, and more widely. The post holder will also have a leading role in the development and delivery of wider integrated influencing campaigns aimed at creating positive change for older people and their families.
Position in organisation
• The Public Affairs Manager will report to the Head of Influencing.• Member of the Influencing Management Team.• Liaise with colleagues all levels within the organisation.• Line manages the Public Affairs Officer.
Main Duties
The main duties are as follows:
• Develop and oversee the delivery of Independent Age’s public affairs strategy, in line with the organisational strategy, and be responsible for KPIs relating to its success.
• Manage the Public Affairs team to deliver its strategy, and work with other teams to ensure the strategy has national and local components.
Role description
• Ensure that older people are at the heart of all of our engagement.
• Manage relationships with stakeholders inside and outside parliament.
• Actively identify opportunities to put issues affecting older people on the political and public policy agenda by devising tactics to approach key opinion formers.
• Oversee the organisation’s activity at the annual political party conferences.
• Internally liaise at all levels throughout the organisation, being an ambassador for our public affairs work to deliver change for older people, and supporting senior colleagues to engage with decision makers.
• Provide advice for staff and volunteers across the organisation on how to engage and influence MPs at local and national level.
• Represent the organization externally, building relationships with key stakeholders.
• Speak publicly on occasion on the organisation’s behalf, for example at conferences and events.
• Be responsible and accountable for the Public Affairs Team and budget.
• Engage in the annual business planning process as part of the Influencing Management Team.
• Deputise for the Head of Influencing as required.
• Ensure progress reporting of our political influenced campaigns to senior leadership and the board where required.
Job descriptions cannot be exhaustive and so the post-holder may be required to undertake other duties which are broadly in line with the above key responsibilities.
Independent Age is committed to equality of opportunity and of eliminating discrimination. All employees are expected to adhere to the principles set out in its Equal Opportunities Policy and all other relevant guidance/practice.
Person specification
It is essential that in your written application you give evidence of examplesof proven experience in each of the selection criteria in Part One of theperson specification.
PART ONEEDUCATION & QUALIFICATIONSEssential• Educated to degree level, or to have equivalent experience.
EXPERIENCE & KNOWLEDGEEssential evidence of:• Excellent knowledge of the political system, parliamentary structures and
the ways of influencing government, MPs and Peers.
• Experience of managing and supporting a team.
• Significant experience in devising and managing well focused activities and events to achieve agreed public affairs objectives.
• Knowledge of the political, health and social care, and wider landscape that impact on older people.
• Experience of influencing the range and diversity of decision-makers that affect the lives of older people.
• Experience in business planning, budget management.
• Leads by example, influencing and inspiring confidence in others.
• Excellent project management skills.
• Excellent IT skills including Microsoft Office.
• Able to establish priorities and manage a complex workload in order to meet tight deadlines.
• Ability to work flexibly and adapt to changing priorities and demands.
• Willing to travel and stay overnight across England.
Desirable evidence of:• Understanding of the issues affecting older people.
• Experience and knowledge of creating and delivering compelling digital campaigns to deliver change.
• Experience of involving older people, volunteers and staff in the development and delivery of public affairs activities.
• Experience representing an organisation externally on influential expert groups, seminars and conferences.
Role description
Job Title: Campaigns OfficerDepartment: Policy and InfluencingSalary: £30,000 - £35,000 per annumReporting to: Campaigns ManagerLocation: London Office: 18 Avonmore Road, London W14 8RR
About Us
Independent Age is a charity founded over 150 years ago to provide older people and their families with clear, free and impartial advice on the issues which matter to them. In 2015 we began an ambitious 5 year programme to greatly increase the impact of Independent Age by significantly expanding our services and campaigning activities. By 2020 we aim to:
• Have increased our support for the most vulnerable and in need by tenfold.• Distribute our resources to over one million people annually.• Respond to over 100,000 enquires each year.• Double the number of regular visits and calls to lonely older people.• Increase our influence on government.
As we enter the next chapter for Independent Age, we are starting work on the priorities and development of our next strategy. Our Values
Work Together
“We work together internallyand with outsidepartners to achievebig results”
Think Big
“We are bold, willing to takeresponsibility and to
adapt when weneed to”
Trust and Respect
“We act withhonesty, opennessand integrity and recognise the contribution each of us makes”
Be Effective “We deliver a high
quality service,using our resources well to
deliver value”
Older People andIndependence
“We put older people atthe heart of everything
we do”
Role description
Job Purpose
To develop and deliver high impact campaigns that lead to changes in policy and practice, nationally and locally, that improve the lives of older people. To build and support Independent Age’s network of campaigners, especially older people themselves.
Main Duties
The main duties are as follows: Working with the Campaigns Manager, Campaigns team members, and colleagues in other teams, you will:
• Develop and deliver effective campaigns that make a significant contribution to the impact of our influencing work.
• Write campaign actions and other materials that are creative, accessible, delivered to deadline, and maximise supporter participation.
• Maximise the recruitment and retention of active campaign supporters.
• Identify and recruit people with lived experiences for our campaigns activity, ensuring that this is done in accordance with organisational policy.
• Develop and maintain online campaign content such as website pages and online actions.
• Collect relevant data and produce regular evaluation reports, and updates on campaigns, against agreed targets.
• Delivering accessible and engaging news about our policy and campaigns work to colleagues and volunteers using relevant internal communications channels.
• Assist Independent Age’s campaigns activities by taking on ad hoc tasks at the request of the Campaigns Manager and Head of Campaigns and Influencing as required.
Job descriptions cannot be exhaustive and so the post-holder may be required to undertake other duties which are broadly in line with the above key responsibilities.
Independent Age is committed to equality of opportunity and of eliminating discrimination. All employees are expected to adhere to the principles set out in its Equal Opportunities Policy and all other relevant guidance/practice frameworks.
Person specification
It is essential that in your written application you give evidence of examplesof proven experience in each of the selection criteria in Part One of theperson specification.
PART ONEEDUCATION & QUALIFICATIONSEssential• Educated to degree level, or to have equivalent experience.
EXPERIENCE & KNOWLEDGEEssential evidence of:• Experience of developing and delivering high impact influencing
campaigns involving campaign supporters.
• Good understanding of campaigning tools and tactics.
• Experience of writing clear, accurate and engaging materials for a range of audiences.
• Experience of communicating with a variety of internal and external audiences.
• Experience of working with a network of campaign supporters.
• Creativity and an ability to innovate.
• Ability to deliver campaign activities.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Good IT skills including use of Microsoft Office packages.
• Ability to work effectively within a team and cross-functional project teams.
Desirable evidence of:• Experience of using a variety of digital tools including e-campaigning
software, Google Analytics and content management systems.
• Knowledge of the issues faced by older people, in particular in relation to health and social care.
• Experience of managing relationships with external suppliers.
• Understanding of Westminster and the parliamentary process.
Contract These are permanent, full-time appointments.
Location Independent Age 18 Avonmore Road London W14 8RR
Annual leave 28 days per annum for all full-time staff plus public holidays. The leave year runs from 1 January to the 31 December.
Hours Full-time staff work 35 hours per week. Senior staff are expected to work such hours as the role requires.
Flexible Working We provide flexible working arrangements to ensure as an organisation we attract and retain the best possible talent.
Childcare vouchers
Childcare vouchers available through a salary sacrifice scheme, allowing important tax and national insurance savings.
Terms of Appointment
Please note: Independent Age contribution capped at 10%
If you do not wish to join the full Independent Age pension scheme you will be auto enrolled (Employee contribution 3% / Employer contribution 2%). Our provider is The Pension Trust.
Contributions
You pay Independent Age Pays Total Contribution
3% 5.00% 8.00%
4% 6.67% 10.67%
5% 8.34% 13.34%
6% 10.00% 16.00%
6%+ 10.00% 16.00%+
Terms of Appointment
Contributions payable are as follows:
Employee assistance programme
Dedicated information and counselling support service for employees, their family and those close to them. It provides information and practical help, as well as financial, legal and emotional support to our staff should it be required.
Pension
As a new employee of Independent Age you are eligible to join our pension scheme, known as Flexible Pension Plan, from your first day of employment.
Terms of Appointment
Season ticket loan Interest free loan to cover the purchase of your season ticket for travel.
Ride 2 Work scheme
Savings on the purchase of a bicycle to use for work through a salary sacrifice scheme. The cost can be spread over 12 months.
Eye Test
All Independent Age staff are entitled to an eye test every 12 months free of charge if they are VDU users. Staff are also entitled to claim £22 to cover the cost of an eye test and if as a result of the test, upon the optician’s recommendation, Independent Age will reimburse staff up to £50 to cover the cost of a basic pair of glasses suitable for VDU usage from most opticians.
How to apply
If you are interested in any of the roles listed, please click to apply on the link below and submit:
• A comprehensive CV.
A detailed supporting statement that fully addresses Part One of the Person Specification.
The closing date for applications is 14th September 2018.
If you have any queries about any aspect of the appointment process, need additional information or wish to have an informal and confidential discussion, then please contact Cemaliya Mustafa (Executive Assistant to the Director of Policy & Influencing) on 0207 605 4495 who will be pleased to take your call. We will respect the privacy of any initial approach or expression of interest in this role, whether formal or informal.
An indicative recruitment timetable for candidates is provided below. Once final dates are confirmed, these will be made available to applicants as soon as possible.
Public Affairs Manager:
Campaigns Officer:
Recruitment Timetable:
Closing date: 14th September 2018
Shortlisting: w/c 17th September 2018
First round interviews with Independent Age:
w/c 1st October 2018
Final round interviews with Independent Age
w/c 8th October 2018
Closing date: 19th September 2018
Shortlisting: w/c 19th September 2018
First round interviews with Independent Age:
w/c 8th October 2018
