indranil_roy

INDRANIL ROY E-mail: [email protected]

Phone 09889009828 / 09871412671

Permanent Address:52/2/1 Dakshin Buxrah Lane Howrah-711109 West Bengal

Present Address: B 1/5 Vinay Khand Gomti Nagar Lucknow-226010 Uttar Pradesh

WORK EXPERIENCE: Total 10 Years of Experience

1. IBM India Pvt Ltd (Idea Project) LucknowAs UPE circle Team Lead(Feb 2012 – Till Date)

2. Virgin Mobile India Private Ltd, New Delhi & Tata TeleServices Ltd , (Tata Docomo) New DelhiAs Senior Executive in Solution Delivery Team and As Senior Executive in Business IT Team Respectively(August 2009 – July 2010) & (July 2010 – Feb 2012)

3. Got absorbed in IBM ( IBM-Bharti Project ), New DelhiAs one of the (Regular Employee) member of Circle Application Team. (September 2007 – July 2009)

4. Started my career in Bharti Airtel Ltd. ( IBM-Bharti Project ), New DelhiAs one of the member of Circle Application Team.(October 2005 – September 2007) [Associated employee thru TeamLease/NetConnect]

JOB Profiles Handled:

• Managing/supporting of various circle level automations, central applications and MIS reports using Oracle PL/SQL and Unix.

• Deployment of all new applications at circle and circle level support of various central applications like FTA, MNP, STS Tracking, CRM etc.

• Managing circle TBO team led by me having a team size of 3.• Circulating various daily, monthly, quarterly dashboards documenting team initiatives and

performance.• Worked as key member of Mcommerce team.• Played key role in launching Virgin GSM services across India. Role was to ensure

smooth functioning of all applications related to prepaid as a consultant.• Solution design mainly for different customer care requirements (CRM) as well as for all

other applications related to prepaid life cycle.• Coordination with various teams for troubleshooting of day to day operational issues

faced.• Implementation of various BU requirement through SDLC process.• Support of various web applications related to prepaid activation and provisioning

(Core Java, JSP, Oracle 9i/10g, ASP).• During IBM-Bharti Project, data loading and related trouble shooting in Data Ware House.

(Linux/Oracle). The volume of data is huge as it contained CDR of Subscribers.• Maintenance of existing applications/databases.• IIS and TOMCAT GSD.• Application User Inventory Maintenance.• Using batches and crons effectively to automate various tasks.• Technical Documentation of applications.


Phone 09889009828 / 09871412671


Present Address: B 1/5 Vinay Khand Gomti Nagar Lucknow-226010 Uttar Pradesh

TECHNICAL SKILLS

Software• RDBMS: Oracle8i/9i/10g/11g• Languages: Java• Scripts: Shell Script programming • Web Développent Tools : HTML ,JavaScript ,JSP,ASP• Web Servers : Apache Tomcat , IIS , WAS• Other Tools: MS Office, Excel, Lotus Notes

Operating System

• Windows 95/98/2000/2003/2008 , Linux Red hat

CERTIFICATION

ITIL V3

MAJOR PROJECTS:

1) Launch and support of various product and applications

Organization: IBM (IBM-Idea Project) Lucknow

Idea-Sandesh, Idea Darpan, STS, SMS Blaster, Voucher Management System, Multiple short code based applications, Password encryption of batches etc.

2) Green Belt Projects

Organization: IBM (IBM-Idea Project) Lucknow

A) Retailer KPI Dashboard : Retailers can pull their KPI details having almost 30 parameters having data till D-1 of the month.

B) Single Promotional SMS To Customers : Single sms to customer having details of all products.

3) M-Commerce IT integration:

Organization: Tata Teleservices Ltd, New Delhi

Worked on understanding the business requirement and freezing the requirements through discussions among all involved.

4) GSM LAUNCH:

Organization: Virgin Mobile India, New Delhi


Phone 09889009828 / 09871412671


Present Address: B 1/5 Vinay Khand Gomti Nagar Lucknow-226010 Uttar PradeshPlayed key role in ensuring smooth launch of GSM services. The role I was entrusted with was to coordinate between business user as well as development teams, find out the actual issue the business users are facing, identify the issue and then coordinate with concerned teams to sort the issue out. All applications related to prepaid was my area of operation.

5) Solution design:

Organization: Tata Teleservices Ltd, New Delhi

Evaluating automation of various business requirement and providing solution design for the same.

6) FTA (FIRST TIME ACTIVATION): (Using ASP, Oracle 10g, Core Java, Linux)

Organization: IBM (IBM-Bharti Project), New DelhiTeam Size : 3 Role : Team MemberSynopsis : This is a sms based application used for Airtel prepaid activation of entire north hub. Frontend of this application is developed in ASP where as the backend is in Oracle 10g installed in linux server.

7) HRONLINE: (using Core Java,JSP,Oracle 9i)

Organization: IBM(IBM-Bharti Project) , New DelhiTeam Size : 2 Role : Team MemberSynopsis : This system was developed for automation of various HR activities such as Appraisal, Leave Module, E-training, E-card, Confirmation and so on.

8) USER MANAGEMENT IN VALUE ADDED SERVICES(VAS): (using Core Java,JSP,Oracle 9i)

Organization: Bharti Airtel Ltd , New DelhiTeam Size : 2 Role : Team MemberSynopsis : This system was developed for automation of any changes made to the existing postpaid connections. As far as my module is concerned it deals with managing the users efficiently. The administrator can create different groups and while creating users, they can be assigned a group. When the users log in they can use only those privileges that are assigned to the group they belong. Also each user can edit and create only those users who are subordinate to that particular user.

9) Support Of Other Telecom Operations Related Projects: Organization: Bharti Airtel Ltd , New DelhiTeam Size : 10 Role : Senior Team MemberSim Swap, SBI Pro,Various sms based reports, CDR Front end, Web Based HLR etc.

ACADEMICS

Degree Institution University Period Percentage marks/CGPA


Phone 09889009828 / 09871412671


Present Address: B 1/5 Vinay Khand Gomti Nagar Lucknow-226010 Uttar PradeshMCA Bengal Institute

of TechnologyWBUT 2002-

20058.40

B.Sc(Economics Honours)

Presidency College

Calcutta University

1997-2001 50.75%

Higher Secondary Howrah Zilla School

WBCHSE 1995-1997 70.7%

Secondary Howrah Zilla School

WBBSE 1995 79.78%

OBJECTIVE

Working in a place that helps myself to grow technically as well as a person.

PERSONAL INFORMATION

Date of Birth: 28th December 1978

Sex: Male

Languages Known English, Bengali, Hindi

SIGNATURE:

DATE:

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