Embed Size (px)
Citation preview
Individual Service Strategy (ISS)
1
Presented by Will Miles, Quality AssuranceRegion 2, Workforce Development Board of Okaloosa and Walton Counties, Florida
Definitions of an ISS Information on legislation,
regulations, and policy Functions of an ISS Characteristics of an ISS Components of an ISS ISS and Participation
ISS and Objective Assessment
Immediate Needs From Objective
Assessment to the ISS Action Plan Communication Plan
2
A individual plan developed for each youth and is based on the objective assessment
(1) Employment goal
(2) Education goal
(3) Appropriate achievement objectives
(4) Appropriate combination of services for the participant based on the objective assessment.
The ISS is a living document that changes over time
3
Should be viewed as an important part of the youth’s development process.
Process of mutually developing, implementing, & revising the plan with the youth
Mutual planning enables youth to develop individual ownership of the plan, and
Through the process the youth learns how to make choices and take actions that lead directly to outcomes.
Implementation of the activities under program elements
4
Every youth participant must have an ISS (WIA §129(c)(1)(B))
The local area may choose to have the ISS developed by the administrative entity or by a service provider selected through competitive bidding (20 CFR 664.405(a)(4))
If appropriate, WIA staff may use an ISS that was
developed in conjunction with another education or training program if it was completed within the past 6 months (WIA §129(c)(1)(A))
5
Provides a structured process to identifyEmployment goals that lead to self-sufficiency
Educational goals that will prepare the youth to reach his or her employment goals
Provides a place to document specific solutions and activities that will enable the youth to reach the educational and employment goals
6
Document the appropriateness of decisions made about the activities and services that will help the youth reach his or her goals
Organize a range of information related to the youth in a single place
Plan goals, activities, and outcomes
Monitor the youth’s participation and progress
Record or document achievements and outcomes
7
Serves as planning tool to document appropriateness of decisions made about the mix of services for specific activities
Documents all required youth goals
Documents achievement objectives that leads to academic & occupational success
8
Customized to meet the needs of each youth
Developed jointly by the youth and the career manager
Considers each youth’s strengths and needs
Identifies an initial career goal
Includes a developmentally appropriate sequence of specific activities to meet each youth’s needs and prepare the youth for further activities
9
Clear action statements that are tied to the goals set by the youth & career manager
Timetable for completion of goals
Identification of whom is responsible for providing, obtaining and/or contracting the services for the youth.
A written document
10
Identification informationAssessment informationShort-term & long-term goalsStart & end datesSupport servicesOrganizations and/or individuals that will
provide services & resourcesTasks & responsibilitiesSignatures of youth and case manager
11
Participation in WIA begins when a youth is determined eligible and receives a service
Developing an ISS is considered a service and initiates participation if it is the first service provided after a youth is determined eligible
12
The Objective Assessment identifies needs
An ISS identifies specific activities to meet the needs identified during the objective assessment
The ideal progression is from the Objective Assessment to the ISS…
13
Objective Assessment needs and results:
Basic skills
Prior work experience
Occupational skills
Employability (e.g., Secretary’s Commission on Achieving Necessary Skills [SCANS] skills or other work readiness/life skills)
14
Objective Assessment needs and results:
Occupational interests (including nontraditional occupations)
Occupational aptitudes (including nontraditional occupations)
Supportive service needs
Developmental needs: what a youth needs in order to develop employability and career-related skills in each of the areas above
15
16
Immediate needs
Supportive service needs
Developmental needs
17
Develop the ISS and start program activities to meet the youth’s immediate needs – i.e. a place to sleep tonight, transportation, etc.
Expand the ISS later to include additional activities based on the results of the objective assessment
18
Identify benchmarks◦ Helps the youth reach long-term/short-term employment &
educational goals
Benchmarks should:◦ State outcomes◦ Be specific ◦ Be realistic
Can Youth reach the benchmark within the time allowed
◦ Be measurable – includes an outcome that can be measured
o Be high enough to present a challenge but still be realistic
19
Include small, achievable steps so that the youth can experience success.
Prioritize benchmarks
Set 2-3 benchmarks
Develop benchmarks as a partnership between the youth and the case manager
Include a time for completion for each benchmark
20
Communicate with each youth the way he/she prefers
21
Include frequency of contact in the plan
Communicate at a time the youth prefers
Regular Review with youth both planned & accomplished goals and objectives
Refinement of existing goals, objectives, & action plan
Revise as needed to reflect the changing needs of the youth
22
Developing and implementing an ISS must be a partnership between the youth and the career manager
Both are responsible for taking steps to ensure that the youth succeeds
Must be seen as the youth’s plan, developed with assistance from the career manager
Should not be a plan developed for the youth
23
24
WILL MILES, Quality Assurance Region 2, Workforce Development Board of
Okaloosa and Walton Counties, Florida
PHONE: 850.651.2315, ext 202
Data and chart were used with the expressed permission of the LearningWork Connection and the Ohio State University Center for
Learning Excellence.
