INDICATIVE QUESTIONNAIRE (subject to modification)

1. How many branches/offices/outlets you are operating currently nationwide?(open ended question,no options)

2. Are you venturing out an expansion plan in the coming years nationally?a) YESb) NO

(Ticking the option as indicated)

3. What is your short term(within 1 year) expansion plan?(Open ended Question,no options)

4. What is your long term(1-5 years) expansion plan?(Open ended Question,no options)

5. What are the factors you consider for HVACs procurement for your organization?a) Priceb) Brand Equityc) Less Power Consumptiond) Less round the year maintenancee) Effective after sales servicef) Others (Pls specify)

(Ticking the options as indicated,multiple)

6. Which of the following are the current supplier(s) of HVACs in various branches/offices/outlets of your organisation?

a) Carrierb) Voltasc) Bluestard) Daikine) Hitachif) LGg) Samsungh) Others (Pls specify)

(Ticking the options as indicated,multiple)

7. How is your experience about the current HVACs system?a) Highly Unsatisfiedb) Unsatisfiedc) Averaged) Satisfiede) Highly Satisfied

(Likert Scale - Ticking the options as indicated)

8. Which of the following policy is employed by the organisation regarding the purchase of HVACs?a) Single Vendor Policyb) Multiple Vendor Policy

(Ticking the options as indicated)

9. What factor(s) you prefer/like about your current HVACs components supplier(s)?(Open ended Question,no options)

1

10. How is the procurement of HVACs decided in your organisation ?a) Nationally, it is decided by a Central Procurement Dept.b) Decentralized Procurement with different regions having their norms.

(Ticking the options as indicated)

11. What procedure(s) your organisation follows to search/invite and finally approve the HVACs components suppliers?

a) Tendersb) E-biddingc) Action after Sales Team Approach from the HVACs companiesd) Own Surveyse) Others (Pls specify)

(Ticking the options as indicated,multiple)

12. Are you looking for upgradation/replacement of currently installed HVACs components at your present location?

a) YESb) NO

(Ticking the options as indicated)

13. What is the capacity plan for the proposed replacement of the currently installed HVACs systems in Tier 1 cities?

(open ended question,no options)

14. What is the capacity plan for the proposed replacement of the currently installed HVACs systems in Tier 1 cities?

(open ended question,no options)

15. What is the capacity plan for the proposed replacement of the currently installed HVACs systems in Tier 1 cities?

open ended question,no options)

16. What is the capacity plan of HVACs system for the proposed expansion in Tier 1 cities?(open ended question,no options)

17. What is the capacity plan of HVACs system for the proposed expansion in Tier 2 cities?(open ended question,no options)

18. What is the capacity plan of HVACs system for the proposed expansion in Tier 2 cities?(open ended question,no options)

19. What is the approximate branch/office size in Tier 1 cities?(open ended question,no options)

20. What is the approximate branch/office size in Tier 2 cities?(open ended question,no options)

21. What is the approximate branch/office size in Tier 3 cities?

(open ended question,no options)Note - This is not a final questionnaire. Also, question's number can be changed as per the requirement.

2