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8/7/2019 INDIAN RAILWAY PROJECT
http://slidepdf.com/reader/full/indian-railway-project 1/17
SUGGESTIONS TO THE INDIAN
RAILWAY SYSTEM
8/7/2019 INDIAN RAILWAY PROJECT
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GROUP MEMBERS
AKSHAYA IYER 48
PRATIBHA SHARMA 23
PRERNA LODHA 42
RAAJ MATTHEWS 60
ARTI LAL
AVINASH HINAL TEJWANI
8/7/2019 INDIAN RAILWAY PROJECT
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INDIAN RAILWAY OVERVIEW :
�FOUNDATION : APRIL 16, 1853,�NATIONALISED IN 1951.�HEADQUARTERS : NEW DELHI, INDIA.�24X7X365 OPERATIONS.�SLOGAN : LIFELINEOFTHE NATION
�
8/7/2019 INDIAN RAILWAY PROJECT
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Its world's fourth largest railway
network more than 64,015 kilometres of track
and 7,083 stations.
carries over 25 million passengers and 2.5 million tons of freight daily.
one of the world's largest employers,
with more than 1.6 million employees.
ABOUT THE INDIAN RAILWAYS:
8/7/2019 INDIAN RAILWAY PROJECT
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Indian Railways- HISTORY :
The plan for a rail system in India was first put
in the year 1832.
16th April, 1853....The Beginning The first
railway on Indian sub-continent ran over a
stretch of 21 miles from Bombay to Thane.
8/7/2019 INDIAN RAILWAY PROJECT
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TYPES OF PASSENGER SERVICES
�Duronto express�Rajdhani express�
Shatabdi express�Garib rath�Super fast mail express�Mail express�
Passenger and fast passenger �Surburban trains
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SERVICES PROVIDED BY THE RAILWAYS
AT PLATFORMS
�W aiting rooms:
�Cloak room
�Official Assistance desk �Main office of the Railway police force & Rapid Action Force
�
Electric Fitters & Train lighting staff rooms�Telephone booths
�Assistance to handicap - wheelers
�Food stalls
�Coolie
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STANDARD SERVICES
�ONLI NE RESE RVATI ONS
�
EME RGEN GY RESE RVATI ONS ( tatkal )�REFUNDS
�CONCESSI ONS
�SPEC IALTRAI NS
�ENQIRY AND I NFORM ATI ON
�TH EF T OF LU GGAGE
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�Where can the Indian
Railway Improve?System efficiency
Modern systems and technologies
Value addition to customer services
Safety
Reliability
Reduction in costs
Improvement in existing systems
Catering services
Improvements in railways tracks specially during winters
Source : http://praja.in/en/discuss/forums/2008/08/indian-railways
http://timesofindia.indiatimes.com/search.cms?query=how%20can%20indian%20railways%20improve
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How can the Indian Railways
Improve? By making high powers diesel locomotives
TIMES OF INDIA 25TH DEC 2010
Satellite signal links for metroTIMES OF INDIA 19TH JAN 2011
Do something where communters can track
position of Mumbai localsTIMES OF INDIA 10 FEB 2011
8/7/2019 INDIAN RAILWAY PROJECT
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PUBLIC EXPERIENCE AT INDIAN
RAILWAYS
By Mr. Dinesh Parekh
T.T.E Smoking inside the train
8/7/2019 INDIAN RAILWAY PROJECT
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Contd.
PROBLEMS WITH THE CATERING SERVICES
By Mrs. Sudha Kotwal
FAILURE OFONLINE RESERVATION
LEADING TO MONETARY LOSS
UPGRADATION OFTICKETS FROM LOWERCLASS TO UPPER CLASS.
8/7/2019 INDIAN RAILWAY PROJECT
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RAILWAY BUDGET HIGHLIGHTS
Railway Budget 2011 ups cargo revenue
target by 10% at over Rs 68K cr in FY12.
Railway Budget 2011: Spends 42% earnings
on staff wages.
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8/7/2019 INDIAN RAILWAY PROJECT
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Personal experience at
Ambala cantt
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improvements
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suggesstions