INDEX

Why quality and quality standards?

QMS

What is?

Accreditation

Certification

Standards design & publication in SA.

Precast Concrete standards.

How does certification work?

QMS Outline

Who issues product certification?

An outline of a QMS for Precast Producers.

Specifying quality precast products

The impact of “Quality Knowledge”

Quality and Quality

Standards?

Quality management standards are:

• details of requirements

• details of specifications

• guidelines and characteristics that products, services and processes

should consistently meet in order to ensure:

• their quality matches expectations

• they are fit for purpose

• they meet the needs of their users

Standards are an essential element of quality management systems.

This is why companies implementing quality management systems are

strongly associated with the supply of consistent high quality product –

The have standards!

Businesses use standards to:

• satisfy their customers' quality requirements

• ensure safety

• ensure reliability

• ensure consistency

• comply with regulations – example OHS!!

• define and control internal processes

• meet environmental objectives

Businesses committed to following quality management

standards are often more able to:

• increase their profits

• reduce losses or costs across the business

• improve their competitiveness

• increase consumer loyalty

…. the action or process of providing someone or

something with an official document attesting to a

status or level of achievement.

…providing official document

…saying some achievement was obtained

…in adhering to a set of specifications and standards

In the case of a precast producer obtaining

certification this means:

• They know the specification or product standard

• They implement a system to monitor the achievement of the

spec or standard

• They evaluate this constantly

• They maintain records

• They “guarantee” product consistency and quality.

….the action or process of officially recognising

someone as having a particular status or being

qualified to perform a particular activity.

…official recognition

…of having some status

…to do a certain thing

…issuing certification!!

An institution, accredited to do so, will issue product certification.

This is to verify that the certification which was issued is:

• Legal

• Recognised

• According to accreditation standards (ISO/IEC 17065:2012)

In conjunction with:-

• SABS is an official service provider of DTI

• A “workgroup” concerned with the specification is formed

• Engineers, Architects, Specifiers, Contractors, Producers,

Other Industry/Product Experts

• A draft for the specification or amendment is created

• The draft is circulated to the industry for comment

• Comments are investigated, draft is aligned and re-circulated

• Once all is satisfied the draft is approved by the workgroup

• SABS the formats draft to official SANS Specification documents

format.

• Submitted to DTI for approval.

• Published in Government Gazette.

• Specification is official and legal.

SANS Specifications for Precast

Concrete and Procedures

Concrete retaining blocks SANS 508:2012

Precast reinforced concrete culverts SANS 986:2012

Precast concrete kerbs, edgings and channels SANS 927:2013

Manhole covers, frames, polymer concrete SANS 1882:2003

Precast concrete manhole sections and components SANS 1294:2012

Concrete masonry units SANS 1215:2008

Concrete paving blocks SANS 1058:2012 (2015)

Concrete non-pressure pipes SANS 677:2010

Reinforced concrete pressure pipes SANS 676:2010

Pre-stressed concrete pipes SANS 975:2010

Concrete poles for telephone, power and lighting purposes SANS 470:2012

Precast wall, fences SANS 1372:2010

Pre-stressed concrete lintels SANS 1504 ED2:2015

Concrete roofing tiles SANS 542:2012

Precast concrete suspended slabs SANS 1879:2013

Precast concrete paving slabs SANS 541:2012

• Electronic form submission

• Supporting documents upload

• http://www.cma.org.za/Certification-and-

Mark-of-Approval/CMA-CS-Application-Form

• Quality policy• Organogram• Defined responsibilities and authorities• Process flow chart(s) referencing the

applicable documented procedures, test methods, work instructions, inspection and test points (including subcontracted processes)

• Manufacturing procedures including controls

• Management representative appointed• Procedure for document control• Procedure for record control• Procedure for handling complaints• Procedure for corrective and preventive

action• Procedure for MS reviews (effectiveness)• Procedure for internal audits/reviews• Procedure for control of non-conforming

product• Procedure for control on test and

measuring equipment• Personnel competency records indicating

approved competencies• Records relevant to the above mentioned

MS requirements

• Calibration Certificates

• Witness Testing

• Approvals Board

• Impartiality Committee

…BECAUSE

…HAS GOT

…SOMEONE WITH

…CAN GIVE

Product Certification and the issuing thereof is defined and

measured in terms of SANS17065:2012 and ISO/IEC17065:2012.

This standard is an international standard:

Any entity implementing and adhering to the conformity assessment

standard can issue product certification…..but…..

Conformity assessment – Requirements for

bodies certifying products, procedures and

services

• How is the assessment body being assessed?

• What legal grounds would such assessment be done upon?

• What would the validity be of such assessments

• How much weight would it carry?

….hence….

• SANAS assesses and accredits facilities to be Product Certification Bodies.

• In terms of section 22(2) (b) of the Accreditation for Conformity Assessment,

Calibration and Good Laboratory Practice Act, (Act 19 of 2006)

• SANAS monitors and audits these bodies to ensure conformity to 17065.

With regards to the Precast Concrete Industry

In the streets of the Administrative Capital…

Quality vs. Project Success

….and then it went all wrong:-

“…..the client calls for the supply of product accredited to specificationnumber XXX”

“…..the product should carry SANAS accreditation to the South AfricanNational Standard….”

“…..supply according to S@8S specification 1058:2012….

...this is how:-

An accredited service provider,will certify product conformity according to,

the South African National Standards (SANS) Specification

...example:-

This tender call for the supply of product conforming to the South African National Standards Specification SANS 1058:12

Call for Product Certification Certificates to accompany responses

• Product certification is valid, in most cases, for a period of 3 years.

• Product certification can be verified, in the case of CMACS, on

their website:– Manufacturers with Product Certification will be listed here.

– Certification issue, and expiry dates will be indicated here.

– http://www.cma.org.za/Certification-and-Mark-of-Approval/CMACS-Mark-

Holders

...an alternative:- Consignment Certification

• Special Certification• Once off batch certification• Special Application• Special Projects

• Implementation of QMS requires:• Time• Money• Dedicated staff• Receptiveness to change

• Do we exclude precast concrete producers who:• Does not implement a quality management

system?• Who manufactures quality product but have

no product certification?• Has excellent reafferences with regards to

supply to the industry?

The BIGGEST benefit of association membership is the image

which this member affiliation portrays to the market being

serviced. Association Membership is synonym with quality,

honesty, professionalism and proper code in conduct!

Industry Association Membership is a port hole for producers to QMS implementation, product quality recognition and product certification

Industry Associations are a VALUABLE RESOURCE for engineers, architects, consultants, specifiers, contractors and the likes of, with

regards to Industry Information – MAKE USE OF IT!!

Project success and effectiveness is advanced through:• Elimination of remedial activities: re-build, re-install, re-excavate etc. –

very costly!• Elimination of preventative activities: propping, reinforcing, re-design• Product consistency eliminates failures• Quality product contribute to ease and speed of installation• Influences delivery to site• Contributes to positive project time frames• Legal Liability!!

It is important to:• Design correctly• Specify correctly• Draw the correct supplier• Verify the supplier and quality standards• Verify the supplied product• Verify the contractor

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