Inder Singh Matharu
Personal Profile
Degree in Business Management.I have worked in retail as a
Manager.I was responsible for the operation of large bus station
premises whilst working for Transport for London as a station
controller.In my current role I supervise over 60 drivers for
Golden Tours Transport.
Experience
Working knowledge of EU and domestic driving regulations, and
laws concerning Bus Operation in London.I have used Excel to create
staff rotas for drivers.Very experienced in using Excel and possess
a good knowledge of MS Office.I conduct monthly driver performance
meetings and daily driver de-briefings.Familiar with keeping up to
date staff records and general office admin and record
keeping.Experienced and competent in customer service and business
administration skills.Over five years providing a high standard of
customer service whilst on the front line as Station Controller for
Transport for London.
EducationGained a lower Second Class Honours in BA Business
Management at the University of Westminster in March 2005.
Achieved three A-Levels during the summer of 1997 in Chemistry:
B, Physics: D and Geography: C. Also two years prior; passed 10
GCSEs at grades A-C. The above qualifications were gained at Seven
Kings High School and Seven Kings Sixth Form College.
Employment History
Currently working at Golden Tours Transport Ltd. as a Traffic
Supervisor. The company operates open top bus tours in central
London and Coach tours throughout the UK. This position is office
based at the depot where the buses and coaches are located. It
involves allocating duties to drivers, creating driver rotas,
covering unallocated duties, ensuring that the legal rules around
driving hours are followed this part of the job requires use of
Excel and MS Office.
Every day vehicles are checked for damage, drivers' paperwork is
checked to ensure driver and vehicle records are kept in accordance
with legal requirements. I must also ensure drivers follow the
schedule when serving bus stops in London. To do this job
effectively requires organising capability and ability to multi
task as the company employs over sixty drivers, also discretion and
ability to communicate clearly are essential. I have been working
here since March 2013.
From December 2012 to March 2013 worked as an Inventory
Controller, for Clintons. This was located at the main distribution
centre in Loughton. This job involved keeping records of stock
movements via the data warehouse program run on Excel, stock had to
be physically checked weekly, high levels of accuracy and
concentration were required.
July 2011 until November 2012 I worked for integrated solutions,
this role was as a rail replacement controller for bus services
that operated during rail or underground closures. During this time
I was studying at the School of Oriental and African Studies for a
certificate in South Asian Studies.
From March 2011 to June 2011 I spent time abroad in India,
travelling through the Punjab, Himachal Pradesh, Dharamshala,
Shimla and ending up in New Delhi. This experience was very
valuable, it caused immersion into a culture different from our
own. In new Delhi I spent some time volunteering in a school for
blind orphans.
The job of Bus Station Controller occupied the time between
April 2007 and February 2011. This employment was with Transport
for London. The role was based on the Bus Station, the prime duty
was to ensure the safety of the public using the station, I also
gave information to the travelling public and also dealt with
complaints. It was also required of us to report on the efficiency
of the bus operators that used the station to TfL management.
Customer service was very important in this job and also the
ability to deal with crowds especially when the service was
delayed.
I spent over a year on the Graduate Management Programme at
Bestways, Bestways is a large cash and carry chain selling
wholesale to small retailers. This job ended in February 2007
because of a job offer from Transport for London. I began this job
in August 2005.
Interests and Hobbies
I Gained a certificate in South Asian Studies from the school of
oriental and African studies in London. Play badminton regularly
and participate in 5km runs that are organised at the local park on
weekends. When I get the opportunity I enjoy cooking healthy fresh
meals for friends and family.
Personal Details
Address: 16 Kings Gardens, Ilford, Essex IG1 4AJ.Mobile: 07740
099 890Home: 020 8478 6365D.O.B: 16th June 1981.
References are available on request.
