IN THE RARE EVENT OF A FIREARMS OR WEAPONS ATTACK

RUNRun away from danger. Do not surrender or attempt to negotiate.

HIDEHide if you can’t run. Find cover and stay out of sight. Be very quiet and switch your phone to silent mode.

TELLTell the Police when it is safe to do so. Call 999 or SMS 71999 if it is not safe to call. Provide details on your location and the attackers.

EMERGENCY LINES (for immediate response)

Singapore Police ForceSingapore Civil Defence Force

HOTLINES (to provide information or seek advice)

Singapore Police Force

Internal Security DepartmentCounter Terrorism Centre

MOM SGSecure for Workplaces

MOM SGSecure for Workplaces

999 / SMS 71999995

1800-2550000

1800-2626473 /ctc@isd.gov.sg

6692 5464 / sgsecure_workplaces@mom.gov.sg

RESOURCES

SGSecure

Mobile applicationsPolice@SG, myResponder & mySCDF

www.sgsecure.sg

www.mom.gov.sg/sgsecure

Available on Google Play & iTunes

IMPROVISED FIRST AID SKILLS (IFAS) “STOPPING THE BLEED” CAN SAVE LIVES

If you are at the scene, you should hide from the source of danger. While hiding, if you encounter any casualty who is bleeding profusely, you should carry out IFAS by using commonly available items to stop the bleeding without drawing attention to yourself.

Emergency Responders about the TELL the SCDF injury and the time at which you tied the wound.

TIE above the wound using items such as a neck tie, belt or sling of a bag to stop any excessive bleeding.

PRESS directly on the wound to stop the bleeding using items such as a handkerchief or cloth.

IN PARTNERSHIP WITH

PROTECT OUR

WORKPLACES

Prime Minister Lee Hsien Loong

Singapore is a business, financial and tourism hub with a large foreign diplomatic and economic presence. All these make Singapore an attractive target for terrorists.

Workplaces, such as shop fronts and office premises, can be targets for terror attacks. Taking active steps to strengthen Vigilance, Cohesion, and Resilience measures in your organisation’s architecture will help Singapore counter terrorism.

VIGILANCEBe attentive to activities or behaviour within your organisation that may be indicators of radicalisation, e.g. people who

Express the belief that violence is justified, and who idolise, or sympathise with terrorists and their causes

Try to influence others to support terror-ism and/or participate in terrorist activities

Display insignia or symbols in support of

•

•

•terrorist groups

COHESION

Be alert to tell-tale indicators of suspicious intent, e.g.

Acts of terror threaten to weaken our society’s social fabric. Fostering an inclusive work environment and cohesive workforce during peacetime will help us weather crises.

Anyone who acts to hide his identity, purpose of visit, or objects on his body

Anyone loitering for an extended period of time

Any item left unattended in public areas,

•

•

•or abandoned in ways that seem out of place

Do not approach the suspicious persons or touch the suspicious items. Inform the security officer or call the Police (‘999’) for urgent assistance.

Employers and union leaders can: Ensure fair, consistent and transparent employment practicesInculcate values like respect, harmony and cooperation, e.g. by making them part of your organisation’s mission, vision or corporate values.Ensure that there are open feedback channels and grievance handling proceduresOrganise and take part in activities that promote intercultural exchange and bonding. E.g.

Sharing of traditional practices as part of cultural celebrationsLearning journeys to places of faith or

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•

•

•

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•cultural enclaves

A better understanding of each other’s racial and religious customs builds trust, encourages coanother, and lays the groundwork for a quicker post

-workers to look out for one

-crisis recovery. Terrorism can come in many forms, not just a physical attack. It can include interference with vital information

or communication systems, causing disruption and economic damage. Some attacks are easier to

carry out if the terrorist is assisted by someone with specialist knowledge or access.

First aid & CPR-AEDEmergency response procedures, e.g. evacuation, fire safety, operating a fire extinguisher, etc.Crisis communicationsCrisis management; business continuity managementCounselling; psychological resilience

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•••

T – Train appointed employees for their respective responsibilities and conduct regular exercises/drills for the whole organisation (if possible). Areas for training include:

A – Appoint employees to take on the planned roles

C – Communicate your organisation’s plans to employees/union members so that they will not be caught unawares. Familiarise all employees with the “Run, Hide, Tell” and “Improvised First Aid Skills” advisories (next page).

RESILIENCESafeguard your organisation’s assets by making sure your crisis response and business continuity plans take into account:

People (staff, visitors, contractors, etc.)Physical assets (buildings, equipment, etc.)Information (electronic & paper data)Processes (supply chains, critical functions, etc.)

••••

Don’t forget to address the psychological, emotional and social impact of terrorism. For example, business and union leaders must be prepared to help calm the ground and introduce measures to facilitate employees’ resumption of work. Employers may wish to provide counselling services or compassionate leave for affected employees.

Organisations may consider the following:

‘ACT’