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IN THE HIGH COURT OF MALAYA AT KUALA LUMPUR
(CIVIL DIVISION)
[SUIT NO. 87-22-1502-2003]
BETWEEN
GLOBELINK CONTAINER LINE (M) SDN BHD
(Company Registration No 214517-P) ... PLAINTIFF
AND
BUMIPUTRA COMMERCE BANK BERHAD
(Company Registration No 13491-P) ... DEFENDANT
THE JUDGMENT OF JUDICIAL COMMISSIONER
Y.A. TUAN LEE SWEE SENG
1
Prologue
Banks honour cheques based on the mandate given it by its customers.
Usually in the case of a customer that is a corporation, there would be
normally 2 signatories at least for an amount exceeding a certain sum.
How is the Bank to know that the signatures are the proper mandate in
that the signatures are not forged? If any one of the 2 signatures for
instance is forged, then there is no proper mandate from the customer.
The age-old method of comparing signatures in specimen card with that
in the cheques is still being used and perhaps with development in
computer technology, a time will come when a software can immediately
highlight the differences between the signatures on a cheque and that in
the specimen card when compared in an enlarged scanned version in
the computer.
Until then there is always a risk that a banker might be paying out
without mandate and hence liable in the tort of conversion to make good
the amount wrongly paid out.
Parties
The Plaintiff is an account holder and customer of the Defendant, a
bank. The mandate set out in the Plaintif f’s resolution dated 11 January
2
1999 to the Defendant was that the Defendant was authorised to pay on
the Plaintiff’s cheques for any amount if signed by any one of 2 of the
Plaintiff’s directors, namely Mr. Lian Tian Kim or Mr. Sim Kim Hock.
The Defendant was authorised to pay on the Plaintiff’s cheques for
amounts less than RM10,000.00 if signed by any 2 of 3 of the Plaintiff’s
employees, namely Miss Kok Seoh Yen, Miss Wong Mei Chin and Miss
Kunatheertam a/p Karuppiah.
Problem
Nothing was amiss initially until May 2002. Between the period of May
2002 and March 2003, the Defendant honoured and paid out on 389
cheques to the tune of RM2,777,159.97. Most were cash cheques and
some were crossed cheques. Indeed 285 were cash cheques and 104
were crossed cheques. Out of the crossed cheques 102 were made
payable to Syarikat Karupiah and 2 made payable to Sri Maju. The
Plaint iff contended that these were cheques paid out without i ts proper
mandate in that the signature of Miss Wong Mei Chin in al l those
cheques had been forged. It t ranspired that an account staff of the
Plaintiff had forged the signature of Miss Wong Mei Chin. The Plaintiff
a lso contended that some of the staff of the accounts department had
3
conspired with the staff in the bank’s branch in Port Klang to act
fraudulently and in collusion with them to siphon off the Plaintiff’s money
without raising any suspicion.
The Defendant denied that there was a lack of mandate. However they
had not called any expert witness to contradict the expert witness of the
Plaintiff. The Defendant had stated in the Defence that when they were
alerted on the forgery they did their own investigation. But the results of
the investigation was not shared with the Plaintiff and neither was
anyone called to give evidence as to the Defendant’s own investigation.
The Defendant contended that none of the staff named had been
involved and that al l payments made on those cheques were paid in
good fai th. The Defendant argued that the Plaint iff had negl igently
contributed to the forgery or the making of the unauthorised signatures
and as such the signatures shall be deemed to be the signatures of the
person it purports to be in favour of any person who in good faith pays
the cheques. In short the Defendant is depending ent irely on the
defence provided for by s. 73A of the Bil ls of Exchange Act 1949.
Prayer
4
In the Statement of Claim filed on 26 September 2003 the Plaintiff
prayed for the following:
1. A declaration that the Defendant was not entitled to debit the
Account with the amount of the cheques;
2. The sum of RM2,777,159.97 being the total sum of the cheques
and the loss of use of the same;
3. All such other sums of money yet to be determined as against the
Defendant;
4. Interests;
5. Costs.
The Defence briefly was that:
1. The Defendant had acted according to the mandate or the
expressed and/or implied authorisation of the Plaintiff;
2. The Plaintiff was negligent in that it had contributed to the said
forgery and the particulars of negligence were pleaded in
paragraph 6 of its Defence;
3. The Defendant further pleaded that it is entitled to rely on s. 73A of
the Bills of Exchange Act 1949.
Parol Evidence
5
The trial proceeded on the following dates 16 to 18 February 2011 and
on 7 as well as 11 March 2011.
The following were marked for the purpose of the trial:
Bundle A - Bundle of Pleadings
Bundle B1 - Agreed Bundle of Documents (Volume 1)
(subject to cross-examination)
Bundle B2 - Agreed Bundle of Documents (Volume 2)
(subject to cross-examination)
Bundle C1 & C2 - Non-Agreed Bundle of Documents
Bundle D - Defendant’s Bundle of Documents
Bundle E - Statement of Agreed Facts
Bundle F - Statement of Disputed Issues
The following witnesses testified on behalf of the Plaintiff:
PW1 Kunatheertam a/p S. Karuppiah
PW2 Lee Gek Kwee (Forensic Document Examiner)
PW3 Kok Seoh Yen
PW4 Wong Mei Chin
6
PW5 Steven Ong
The following witnesses testified on behalf of the Defendant:
DW1 Ramlee bin Johor
DW2 Surjit Kaur a/p Mukhtiar Singh
DW3 Mohamed Anshun Bin Ali
DW4 Siti Masayu Bte Moklas
DW5 Ikram Haji Osman
DW6 Gan Seng Kian
The Plaintiff through its General Manager and Director PW 5, Mr. Simon
Ong said in evidence that somewhere in the beginning of 2005, inspite
of the good collection of fees from the freight forwarding services that it
rendered to its clients, it was experiencing cash flow problems. It
became particularly acute when it came to payment of bonuses and after
a complaint from a creditor that it had not been paid for a long while. The
Plaintiff wrote to the Defendant by letter dated 29 May 2002 to seek
clarification on the actual balance in its account. Things happened in
quick succession. The 3 account staff of the Plaintiff resigned almost
immediately.
7
PW 3 Miss Kok Seoh Yen went to the Bank’s branch in Port Klang to
check with Miss Surjit Kaur, the Branch Manager, in whose branch the
Plaintiff had opened, maintained and operated the account. Upon going
through the cash cheques in question, she even discovered that there
was a cheque without the word “CASH” written on it (p 1163 of Bundle
C2) marked as Exhibit D8, which the Bank had honoured. Miss Surjit
Kaur of the Defendant’s branch confirmed in evidence that it is an
unusual practice for the Bank to have honoured the payment without the
payee’s name being written. The next day when Miss Kok went back to
the Bank she was given a photocopy of the cheque with the word
“CASH” written on it.
Whether the Defendant Bank had acted in breach of the mandate given it
by the Plaintiff in honouring the 389 Cheques.
This issue is important because of s. 24 of the Bills of Exchange Act
1949 and also because the Defendant had denied in paragraph 3 of its
Defence that it had paid out without proper mandate and where it had
further contended that it paid out based on a proper mandate and/or
express or implied authorisation of the Plaintiff.
S. 24 of the Bills of Exchange Act 1949 reads:
8
“Subject to the provisions of this Act, where a signature on a bill is
forged or placed thereon without the authority of the person whose
signature it purports to be, the forged or unauthorised signature is
wholly inoperative, and no right to retain the bill or to give a
discharged therefor or to enforce payment thereof against any
party whom it is sought to retain or through or under that signature,
unless the party against whom it is sought to retain or enforce
payment of the bill is precluded from setting up the forgery or want
of authority:-
Provided that nothing in this section shall effect the ratification of
an unauthorised signature not amounting to a forgery.”
PW 4 Miss Wong Mei Chin testified that the signature on the 389
Cheques which purported to be hers was not in fact her signature. The
other signature on the Cheques is that of PW 1 Miss Kunatheertam. I
agree with the Plaintiff’s counsel Mr. Colin Andrew Pereira that it is
evident through the naked eye that the purported signature of Miss
Wong on the cheques is different from the specimen signature tendered
by the Defendant itself from the specimen cards during trial at page 4 of
Bundle D.
As the Defendant, at the outset when the forgery was reported to the
Bank and when fil ing the Defence, was not prepared to admit and accept
9
that the purported signatures on the Cheques were not that of Miss
Wong Mei Chin, the Plaintiff called PW 2, Miss Lee Gek Kwee from
Singapore who is a forensic document examiner from the Centre for
Forensic Science in Singapore with 30 years experience in examining
signatures. PW 2 has a very impressive credential and has test if ied
many times in a court of law Singapore, Malaysia and Hong Kong. PW 2
produced 2 Reports dated 20 March 2004 (page 1226 of Bundle B2) and
14 February 2011 marked as Exhibit P3. She also explained during trial
with great detail how she had arrived at the conclusion that there is no
evidence to show that the signatures in the 389 cheques were made by
Miss Wong Mei Chin whose specimen signatures appeared in her
Report as S1 toS16.
I am appreciative of the Plaintiff counsel’s effort in arranging for an LCD
projector and a notebook to be used to project the magnified signature
referred to in the cheques in the Reports with that of Miss Wong’s
specimen signatures onto a white screen provided by the Court to assist
the Court in understanding how an expert in examining signatures come
to the conclusion of forgery. PW 2 drew the Court’s attention to
characteristic features in Miss Wong’s signature and the aberrations
found in the forged signatures and when enlarged on a big screen, the
d i f f e r e n c e s a r e v e r y mu c h e n h a n c e d . P W 2 f o un d t he s p e c i me n
10
signatures of Miss Wong “S1-S16” to be consistent in respect of the line
fluency, pen pressure, slant, formation and relative height and spacing of
strokes. She found the slant, formation and relative height and spacing
of strokes in all the questioned signatures in “Q1-Q389” to be different in
one way or another from those in the specimen signatures.
Based on the Supreme Court decision in United Asian Bank Bhd v. Tai
Soon Heng Construction Sdn Bhd [1993] 2 CLJ 31 at page 37 it was
held that a customer of the Bank only needs to prove on a balance of
probabil i t ies that the signature on the cheque is forged:
“Another important matter has been raised by the appellant in
connection with the issue of forgery. It was argued for the
appellant both in the Court below and before us that the standard
of proof required in cases such as this should be beyond a
reasonable doubt and Syarikat Perkapalan Timor v. United
Malayan Banking Corporation Berhad [1982] 2 MLJ 193 was cited
in support. We have examined this decision with some care but we
are unable to agree with appellant’s Counsel that it is authority for
the proposition that is put forward for the appellant. In our
judgment a customer who alleges that his banker honoured
forged cheques drawn on his account need only establish the
c ha r g e o f f o r ge r y on a b a l an c e o f p r o ba b i l i t i e s and i n th i s
11
respect we agree with the statement of the law by Gunn Chit Tuan
J. (as he then was) in Syarikat Islamiyah v. Bank Bumiputra
Malaysia Bhd. [1988] 3 MLJ 218 where at p. 220 the learned
Judge said:
In this case although it would appear that there was no or
insufficient evidence to prove beyond reasonable doubt for
purposes of criminal proceedings that the signatures on the
cheques concerned were forged by the said Awang al ias
Che Mah bin Che Lob, yet I was satisf ied that there was
evidence adduced to prove on a balance of probabi lit ies in
this case that the signatures on the cheques were not those
of the plaintiffs but were forged or placed thereon without the
plaintiffs authority and were therefore wholly inoperative.”
(emphasis added)
The Defendant did not challenge the credentials or the expertise of PW
2. PW 2 was very meticulous in the way she examined each and every
cheque in question. Her evidence was not seriously challenged by the
Defendant. The Defendant did not call any expert witness to contradict
the evidence of the hand-writing expert PW 2 and even the evidence of
PW 4 Miss Wong Mei Chin was not seriously chal lenged on the part
12
where she said positively that she did not counter-sign beside Miss
Kunatheertam on those Cheques.
I am rather surprised that the Defendant had contended in its Defence
that it had the mandate to pay on those Cheques and yet chose not to
call their expert to give evidence to the contrary. If indeed the Defendant
had taken a change in its stand before trial, it should inform the Court so;
otherwise unnecessary costs is incurred by any party calling an expert to
prepare the Report and to testify in Court. Such a conduct does not
behove well for the Defendant who seeks to activate the protection
provided for it under s. 73A of the Bills of Exchange Act.
I have no hesitation in holding that the Plaintiff had proved on a balance
of probabilit ies that the signatures of Miss Wong Mee Chin on the
Cheques are forged. Having so found, the Bank is not protected and so
is l iable under s. 24 if it pays out on those Cheques and the only way for
the Defendant to escape liability is show that the Plaintiff is estopped
from asserting the forgery or want of authority in being precluded from
setting up the forgery or want of authority or that the requirements of s.
73A of the Bills of Exchange Act apply to absolve the Bank from liability.
Whether the Defendant through its staff had acted fraudulently and in
collusion with the Plaintiff’s staff to defraud the Plaintiff.
13
It goes without saying that if the Defendant’s staff had been involved in
this scheme of defrauding the Plaintiff together with the Plaintiff’s staff
then the protection of s. 73A of the Bills of Exchange Act is of course not
available to the Defendant Bank. S. 73A provides:
“Notwithstanding section 24, where a signature on a cheque is
forged or placed thereon without the authority of the person whose
signature it purports to be, and that person whose signature it
purports to be knowingly or negligently contributes to the forgery or
the making of the unauthorized signature, the signature shall
operate and shall be deemed to be the signature of the person it
purports to be in favour of any person who in good faith pays
the cheque or takes the cheque for value. (emphasis added)
The element of good faith cannot of course co-exist with the element of
fraud or conspiracy involving the Defendant’s staff. The converse need
not be true, that i f there is no fraud or conspiracy involving the Bank’s
staff, it does not necessarily mean that the Bank had acted in good faith
assuming that the person whose signature had been forged had
knowingly or negligently contributed to the forgery or unauthorised
signature. The Court must look at all the circumstances of the case to
see i f t he De fendan t ’s conduc t as a who le bo th dur ing the pe r iod
14
complained of and after the discovery of the forgery, can be said to have
been bona fide with respect to payments made out on those Cheques.
The chief evidence of fraud or conspiracy to defraud the Plaintiff
involving the Defendant’s staff come from PW 1 Miss Kunatheertam, the
account staff of the Plaintiff. She is an interested witness and not an
independent witness, having confessed in Court to be part of the
conspiracy to defraud the Plaintiff. The Court of course must view very
carefully, circumspectly and cautiously her evidence. The Plaintiff’s
counsel said that she had nothing to gain because by her confession in
Court she is exposing herself to an irresistible criminal charge by any
reckoning and that a judgment having been recorded against her in
another suit in the morning of the first day of trial, she really has nothing
to gain from giving her current evidence.
For completeness and continuity I must mention that the Plaintiff had
also commenced another suit in Kuala Lumpur High Court S 22-449-
2003 for RM3,590,545.51 against PW 1 Miss Kunatheertam and also the
other staff of the Plaintiff involved in the conspiracy to defraud the
Plaintiff ie, Miss Chew Su Lian, Miss Abirami and Mr. Karupiah as 1st to
4th Defendants respectively. Mr. Karupiah is the father of Miss
Kunatheertam into whose account, Syarikat Karupiah, Miss
Kunatheer tam had made some payments of cross-cheques. She had
15
consented to judgment to be entered against her and judgement was
also entered against the 4th Defendant, with his counsel confirming this.
Judgment in default of defence had been entered against the 2rd
Defendant whom Miss Kunatheertam PW 1 alleged had forged Miss
Wong Mei Chin’s signature. The claim against the 3nd Defendant went
for trial and judgment was finally given against her for a smaller sum of
RM133,958.62, being the sum which she had arranged to be paid out to
her husband’s company supposedly for stationeries.
The Plaintiff’s counsel contended that PW 1 Miss Kunatheertam has
nothing to gain as the Plaintiff could at any time execute on the judgment
and PW 1 had herself testified that the Plaintiff had not given her any
incentive to testify on its behalf. In fact she admitted that she is openly
exposing herself to a criminal charge.
Whilst all these may be true this Court can surely take judicial notice of
the fact that a Plaintiff armed with a judgment against a Bank for
instance would probably pursue against the Bank which has a much
deeper pocket compared to an individual who might be resigned to be
declared a bankrupt. As for criminal charge, it has been some 7 years
since the Plaintiff lodged a police report and though PW 1 together with
the other staff of the Plaintiff had been detained by police for
questioning, no criminal charge had been preferred against any one.
16
PW 1 story in Court is that sometime in 2002, a staff of the Defendant
named “Ramli” had approached the Plaintiff’s staff, Miss Abirami, and
suggested a way in which the Plaintiff can be defrauded. The said
“Ramli” also assured Miss Abirami that his colleagues would be able to
assist in covering up the fraud provided that they received a
commission. Abirami informed both PW 1 and another staff of the
Plaintiff, one Miss Chew Su Lian of the proposal by “Ramli”.
PW 1 went on to say in Court that the Defendant’s staff wanted 30% to
40% of the share of the proceeds from the forgery. The assurance given
by the Defendant’s staff was that they would not contact the Plaintiff’s
manager for verification of any cheques and instead would contact only
the Plaintiff’s staff involved in the fraud, namely PW 1, Miss Abirami and
Miss Chew Su Lian.
PW 1 further identified the Defendant’s employees involved in the fraud
as “Ramli”, “Sham”, “Anshun” and “Siti Masayu”. The Defendant
admitted through document marked as Exhibit D 7 which is the list of
employees at the Port Klang branch of the Defendant at the material
time that there were the following staff working there: Ramlee bin Johor,
Shamsul Anuar bin Mat Isa, Mohamed Anshun bin Hj AN and Siti
Masayu bt Maklas. PW 1 further testified that the share of the proceeds
were distributed to the Defendant’s staff at the local KFC restaurant after
17
office hours. It is also the evidence of PW 1 that Ramlee was the one
who supplied her with the original letterheads of the Defendant to allow
them to forge the audit confirmation, showing a figure that tallied with the
monthly bank statements which statements had been intercepted when
it comes into the Plaintiff office and the statements altered to reflect the
transactions minus the fraudulent ones!
The Defendant called all the staff identified save for Shamsul Anuar bin
Mat Isa. It was said from the Bar by the Defendant’s counsel, Mr. Faizal
Hassan bin Abdul Hamid, that Sham was too vague a name to be
identified with precision and that in any event such a person had left the
Bank. Ramlee was DW 1, Anshun DW 3 and Siti Masayu DW 4. Ramlee
was a teller of the Bank at that time and Anshun and Siti Masayu were
Customer Service officer and Operations officer of the Bank respectively.
Plaintiff’s counsel submitted that the Court should believe PW 1’s story
because:
1. PW 1 identified only 4 out of 26 employees of the Defendant who
at the material time were involved in the fraud. He asked this Court
to consider the question: Why should PW 1 have identified these 4
employees only unless it was true that they were in fact involved in
the fraud?
18
2. Why would PW1 implicate these 4 employees as well as herself
and risk subjecting herself to criminal prosecution without anything
to gain but everything to lose? Conversely, the 3 witnesses for the
Defendant were witnesses with a purpose to serve and who would
obviously deny any involvement to save themselves from civil or
criminal proceedings. Mr. Colin Andrew then submitted that it is
more likely that PW1 was telling the truth rather than the 3
witnesses for the Defendant.
3. All 3 witnesses testified that they only called PW 1 when
verification was needed. Even DW 2, Surjit Kaur a/p Mukhtiar
Singh, the Customer Relationship Manager of the Bank confirmed
that she only called PW 1, although the said Ms Surjit is not
implicated in the fraud. Why didn’t any of the Defendant’s
employees ever call Ms Wong Mei Chin to verify the cheques
when her purported signature was on the 389 cheques? Mr.Colin
for the Plaintiff submitted that for different employees to have
called the same employee of the Plaintiff, namely PW 1, on each
and every occasion verification was needed, would either have
had to be a coincidence of Herculean proportions or by deliberate
design.
4. Original bank letterheads were given to the Plaintiff’s employees
for them to be able to generate false bank statements. It has not
19
been disputed that the said letterheads were in fact genuine letter
heads. Who else, save for an employee of the Defendant, would
have had access to these letterheads?
5. Original bank letterheads were also given to the Plaintiff’s
employees to enable them to generate the false audit confirmation.
Again this begs the question as to who could have had access to
the letterheads, save for the Defendant’s employees. See page
1176 Bundle B2 for the audit confirmation.
6. The clearance of cheque number 213814 (page 1163, Bundle B2)
despite the fact that the “Payee” column was left blank and the
word “CASH” was inserted thereafter, approximately 6 months
later. Plaintiff’s counsel submitted that no reasonable bank officer
would have cleared such a cheque. In fact both Miss Surjit (DW 2)
and Mr Gan Seng Kian (DW 6) testified that it was not normal for
such a cheque to be cleared.
7. The very fact that numerous cash cheques were being issued
ought to have put the Defendant on alert. Any reasonable bank
officer should have realised that it is unusual for corporations to
issue so many cash cheques.
8. The reasonable inference was that there was a conscious effort by
the Defendant through its employees not to make reasonable
20
inquiries or to direct all inquiries to only one person, namely PW1,
Ms Kunatheertam.
9. In the face of such adverse evidence against the Defendant, no
evidence of any internal inquiry being conducted vis-a-vis this
entire affair was tendered by the Defendant.
10. If one was to peruse the defence, it would also be evident that the
fact as to whether an inquiry was conducted was never pleaded.
11. As such, when the Defendant denies collusion on the part of its
employees, it would be apparent that the said denial is a bare
denial, unsupported by any reasonable effort to ascertain the truth.
Plaintiff’s counsel then urged this Court to consider the totality of the
evidence, and then it would be more likely than not, that the Defendant’s
employees were involved in the forgery. The only denial of its
employees’ involvement came from the employees who were implicated.
I must admit that there are some uncomfortable discoveries that leave
much to be desired and indeed some evidence or the lack of it that cries
out for an explanation. I would have more to say on this when I consider
all the above arguments from 1 to 11 of the Plaintiff when considering
the matter of a lack of good faith on the part of the Defendant Bank.
However I am not prepared to say that the Plaintiff had proved beyond a
21
reasonable doubt the element of fraud or collusion on the part of the
Bank’s staff so as to make the Bank liable.
The test of proving a claim under fraud or conspiracy to defraud beyond
a reasonable doubt has been well entrenched in our jurisprudence. In
Yong Tim v. Hoo Kok Chong & Anor [2005] 3 CLJ 229 the Federal
Court speaking through his Lordship Steve Shim CJ (Sabah & Sarawak)
(as he then was) at page 235 issued this reminder:
“In our view, the Court of Appeal has obviously misdirected itself in
rejecting the proposition of law applied in Saminathan v. Pappa
(supra) that the standard of proof for fraud in civil proceedings is
one of beyond reasonable doubt which has been consistently
applied by the courts in Malaysia. We see no reason to disturb that
trend.”
Again in the Court of Appeal case of SCK Group Bhd & Anor v. Sunny
Liew Siew Pang & Anor [2010] 9 CLJ 389 at page 397, his Lordship
Low Hop Bing JCA observed:
“[15] As the tort of conspiracy to defraud involves an element of
fraud, the standard of proof required is very high. It is proof beyond
reasonable doubt. In Yong Tim v. Hoo Kok Chong & Anor [2005] 3
CLJ 229 at pp. 233a-g, 234a-h & 235a-d, Steve Shim CJ (Sabah &
22
Sarawak) (as he then was) applied the Privy Council advice given
by Lord Diplock in Saminathan v. Papa [1980] 1 LNS 174 and held
that the standard of proof for fraud in civil proceedings is proof
beyond reasonable doubt. This high standard of proof was
reaffirmed by the Federal Court in Asean Security Paper Mills Sdn
Bhd v. CGU Insurance Bhd [2007] 2 CLJ 1 where Nik Hashim FCJ
(as he then was) said at p. 19 [12] that “It is now settled law that
the standard of proof required where there is allegation of fraud in
civi l proceedings must be one beyond reasonable doubt and not
on a balance of probabilities”. (See also Seah Siang Mong, supra)”
I bear in mind too the salutary words of his Lordship Gopal Sri Ram JCA
(as he then was) in the Court of Appeal case of Aik Ming (M) Sdn. Bhd.
& Ors. v. Chang Ching Chuen & Ors. & Another Case [1995] 3 CLJ
639 at page 658:
“... For a charge of conspiracy to defraud is a serious one to make.
It ought not to be countenanced by a Court unless properly taken
in a party’s pleadings supported by ful l part iculars. The evidence
led must be in proof of the pleaded case. The standard of proof
where a conspiracy to defraud is al leged (as opposed to where
eg, a conspiracy to induce breach of contract is alleged) is the
same as where f raud is al leged. A plaint i f f must prove his case
23
beyond reasonable doubt. Imprudence is not and ought not to be
equated with dishonesty ...”
It must be borne in mind that the evidence of PW 1 was not corroborated
by any other witnesses on material particulars. DW 1, DW 3 and DW 4,
the tellers identified by PW 1 all denied their involvement in the
conspiracy to defraud. They were the staff involved in approving the
cash Cheques presented at the Bank’s counter. They remained
unshaken under cross-examination. I asked myself the question, What
could these witnesses say i f they really are not involved at al l? They
would be saying what these witnesses had said. As to why PW 1 should
implicate only 4 staff and not the rest of the staff in the Defendant’s list of
26 staff at the branch of the Bank at that time is anybody’s guess. We
must not pretend to understand the myriad of motives and the mysteries
of a man’s motivation (and that includes that of a woman as well) and
yea even unto its morbid machination. There are the perplexities and
paradoxes of l ife which depths we have not plumb. None of us fully
understand the human heart. We do not pretend to have all the answers
to the enigma of life and neither shall we profess or pretend to
understand every human thought from afar and even after the event.
Perhaps if she were to implicate the rest not involved as teller or
Customer Service of f icer she would be less credible. Perhaps i f she
24
does not implicate someone than the whole brunt of the burden of
paying the judgment would fall squarely on her shoulder and that of Miss
Chew.
Yes, they now did admit that the signatures of Miss Wong Mei Chin look
different now compared to the specimen signature. Perhaps they have
been less than careful in approving the cheques when they were
discharging their duties at the counter. Perhaps they were too pally with
the Plaintiff’s staff and even approved a cheque without the payee’s
name written. Granted even if they had been involved they would be
saying they know not a thing of the conspiracy. Where the evidence can
be interpreted to be consistent with guilt as well as with innocence, this
Court in the absence of credible independent corroborated evidence
must give the benefit of the doubt to the Defendant in a charge of
conspiracy to defraud. They will of course have to explain why they did
not call Miss Wong to confirm if she had signed the Cheques in
quest ion. They perhaps were gull ible and even bordering on
recklessness in accepting PW 1’s evidence that she is authorised to
conf irm on behalf of Miss Wong. Perhaps their act ions might be taken
col lectively and cumulat ively to const itute a lack of bona fide. That is
di fferent from saying that they have acted fraudulently.
25
On the question of the source of the Bank’s letterhead I must say that
though print technology might not be that advanced in 2003, there is
nothing preventing a person whose energy and enterprise had been
wrongly channelled towards covetousness to come up with a reasonably
good photocopy and for that matter, a coloured photocopy that looks as
good as the original if not better! However I must confess that it was
troubling that the auditors KPMG had found in their fi le an audit
confirmation on the Bank’s letterhead that is a false audit confirmation
dated 28 October 2002 at page 1176 of Bundle B when compared with
the correct one at page 1166 of Bundle B.
As for why the Defendant was reluctant to share the fruits and findings of
its own internal inquiry, one must bear in mind that the burden of proof is
always on the party that asserts to prove and here to prove the
ingredients of conspiracy to defraud beyond a reasonable doubt. It is
different if the Defendant Bank wants to rely on the defence that it had
acted in good faith in paying under those Cheques in which case the
burden is on the Defendant.
Taking the points raised from 1 to 11, I find that though there are
aspects of it that point to a lack of bona fide on the part of the Bank,
taken collectively and cumulatively, I am not prepared to say that they
point inexorably and irresistibly to collusion or conspiracy to defraud on
26
the part of the Defendant to defraud the Plaintiff through the overt
actions or inaction of its staff.
In arriving at the above findings I have in mind the case referred to the
Court’s attention by the Defendant’s counsel in the case of Seah Siang
Mong v. Ong Ban Chai & Another Case [1998] 1 CLJ Supp 295 at
page 334, where his Lordship Mohd Ghazal i J (as he then was) had
made reference to an English case of Marrinan v. Vibart [1962] 1 All
ER 869, where Salmon J held:
“the gist of the tort of conspiracy is not the conspiratorial
agreement alone, but that agreement plus the overt act causing
damage. ... The tort of conspiracy, however, is complete only if the
agreement is carried into effect so as to damage the plaintiff.
In order to make out a case of conspiracy the plaintiff must
establish:-
(1) an agreement between two or more persons;
(2) an agreement for the purpose of injuring the plaintiff; and
(3) that acts done in the execution of that agreement resulted in
damage to the plaintiff*.
(* Halsbury’s Laws of England (4th edn,) vol. 45 p. 271)”
27
Whether the person whose signature is forged had negligently
contributed to the forgery within the meaning of s. 73A of the Bills of
Exchange Act 1949.
S. 73A is again reproduced for ease of reference and with a different
emphasis added now:
“Notwithstanding section 24, where a signature on a cheque is
forged or placed thereon without the authority of the person
whose signature it purports to be, and that person whose
signature it purports to be knowingly or negligently contributes
to the forgery or the making of the unauthorized signature, the
signature shall operate and shall be deemed to be the signature
of the person it purports to be in favour of any person who in
good fai th pays the cheque or takes the cheque for value.
(emphasis added)
Plaintiff’s counsel submitted that reading the ordinary and natural
meaning of the words in bold, the person whose signature it purports to
be and who negligently contributes to the forgery must be referring to
PW 4 Miss Wong Mei Chin. That is especially so when there are 2
s igna tures to cons t i tu te a proper mandate and one signature i s no t
28
forged for it is PW 1 Miss Kunatheertam’s signature and the other
purporting to be PW 4 Miss Wong Mei Chin’s signature is forged.
Defendant’s counsel submitted that “... that person whose signature it
purports to be knowingly or negligently contributes to the forgery ...”
must for all intents and purposes be referring to that of the Plaintiff as a
corporation. How then does a corporation sign on a cheque? A
corporation being an artificial person signs through its agents who are
natural persons.
I am conscious of s. 22 and s. 96 of the Bills of Exchange Act which read:
“22. Capacity of parties.
(1) Capacity to incur liability as a party to a bill is co-extensive with
capacity to contract:
Provided that nothing in this section shall enable a corporation to
make itself liable as drawer; acceptor, or indorser of a bill unless it
is competent to it so to do under the law for the time being in force
relating to corporations.
(2) Where a bil l is drawn or indorsed by a minor or corporation
having no capacity or power to incur liability on a bill, the drawing
or endorsement entitles the holder to receive payment of the bill,
and to enforce it against any other party thereto.
29
96. Signature.
(1) Where, by this Act, any instrument or writing is required to be
signed by any person, it is not necessary that he should sign it with
his own hand, but it is sufficient if his signature is written thereon
by some other person by or under his authority.
(2) In the case of a corporation, where by this Act, any instrument
or writing is required to be signed, it is sufficient if the instrument or
writing be sealed with the corporate seal.
But nothing in this section shall be construed as requiring the bill or
note of a corporation to be under seal.”
There are instances where “person” can be read as referring to
“corporation” under the Act. One must go by the context in which the
word “person” appears. Generally “... the person whose signature it
purpor ts to be , and tha t person whose s ignature i t purpor ts to be
... negligently contributes to the forgery ...” in the case of a
corporation that has 2 signatures of its 2 agents, that expression of a
“person” would be referring to a natural person’s signature and the
person being a natural person signing as an agent or in a representative
capacity as referred to in s. 26 of the Act. As a corollary, the person who
30
negligently contributes to the forgery must be the natural person in this
case Miss Wong, acting as an agent of the corporation.
Perhaps such a meaning comes into sharper focus when one asks the
question: Which of the 2 signatures of the corporation had been forged,
Miss Kunatheertam’s or Miss Wong’s? The answer is: Miss Wong’s
signature. To the question: Who then is the person whose signature is
forged? The answer is: Miss Wong. Continuing with the question: Which
person then is the person who might have negligently contributed to the
forgery of the signature? Answer: Miss Wong.
The last occurrence of “person” in s. 73A of the Act is wide enough and
the context allows it to include a corporation in this case the Defendant
Bank.
An amplified version of s. 73A with the amplified words in square
brackets would read something like this:
“Notwithstanding section 24, where a signature [of a natural
person who signed on behalf of a corporation] on a cheque is
forged or placed thereon without the authority of the person
whose signature it purports to be, and that [natural] person [who
represents the corporation] whose signature it purports to be
knowing l y o r neg l i ge n t l y c o nt r ib ut e s t o t he fo rg e r y o r t he
31
making of the unauthorized signature, the signature shall operate
and shall be deemed to be the signature of the [natural] person
[who represents the corporation] it purports to be in favour of
any person who in good faith pays the cheque or takes the cheque
for value. (emphasis added)
I hold that in the context of a corporation like the Plaintiff, in a
circumstance that requires 2 signatures to constitute the corporation’s
signature, the “person whose signature it purports to be” refers to a
natural person, in this case to PW 4 Miss Wong Mei Chin acting no
doubt as an agent of the Plaintiff. How has Miss Wong contributed to the
forgery of her signature? It has not been shown that she knowingly did
that. Has she negligently allowed her signature to be forged? Again it
has not been shown that she signed it so negligently that she actually
facil itated the forgery of her signature. It was not as if she had signed
something like resembling a circle or a “W” or an “M” or for that matter a
“T”.
That element of “negligently contributes to the forgery” being absent
there is no need to consider the second element of paying out in “good
faith” under s. 73A of the Act.
32
Whether the Plaintiff whose signature is forged had negligently
contributed to the forgery within the meaning of s. 73A of the Bills of
Exchange Act 1949.
However, assuming for a moment that I had been wrong in so holding
and that “the person whose signature it purports to be” refers to the
Plaintiff as a whole and that it is the Plaintiff that had negligently
contributed to its signature being forged, then let us consider how the
Plaintiff had been so negligently acted.
Defendant had contended that the Plaintiff contributed to the forgery in
the following manner:
1. The Plaintiff failed to take any steps to supervise its staff;
2. The Plaintiff failed to take any steps to safeguard its cheque
books;
3. The Plaintiff failed to verify its bank statements thus enabling the
forgery to continue undiscovered;
4. The Plaintiff failed to administer its account or its business in a
proper manner.
One must look at the high watermark case of the Privy Council from
Hong Kong in Tai Hing Cotton Mil l Ltd v. Liu Chong Hing Bank Ltd.
33
And Others. [1986] 1 AC 80 i t was held in the headnotes at page 81
that:
“... that no wider duty, requiring a customer to take reasonable
precautions in the management of his business to prevent forged
cheques being presented to the bank for payment, or to take such
steps as a reasonable customer would to check the periodic bank
statements in order to be able to notify the bank of any items which
were not, or might not have been, authorised, could be implied into
banking contracts as a necessary incident of the relationship of
banker and customer; and that, therefore, the banks were not
relieved by any breach of duty by the company from having to bear
the loss occasioned by the forged cheques.”
Lord Scarman when delivering the judgment of the Privy Council stated
at page 110:
“If banks wish to impose upon their customers an express
obligation to examine their monthly statements and to make those
statements, in the absence of query, unchallengeable by the
customer after expiry of a time limit, the burden of the objection
and of the sanction imposed must be brought home to the
customer. In their Lordships’ view the provisions which they have
set out above do not meet this undoubtedly rigorous test. The test
34
is r igorous because the bankers would have their terms of
business so construed as to exclude the rights which the customer
would enjoy if they were not excluded by express agreement. It
must be borne in mind that, in their Lordships’ view, the true nature
of the obligations of the customer to his bank where there is not
express agreement is limited to the Macmillan and Greenwood
duties. Clear and unambiguous provision is needed if the banks
are to introduce into the contract a binding obl igation upon the
customer who does not query his bank statement to accept the
statement as accurately sett ing out the debit i tems in the
accounts.”
The principles set out above have been approved and applied by the
Supreme Court in United Asian Bank Bhd’s case (supra) at pages 192-
193 where Anuar J (as he then was) observed:
A consideration of the relevant authorities shows that at common
law a customer owes his banker only two duties. The first is to
refrain from drawing a cheque in such a manner as may
facilitate fraud or forgery. The second is a duty to inform the
bank of any forgery of a cheque purportedly drawn on the
account as soon as the customer becomes aware of i t . The
f i rst duty is laid down by the decis ion of the House of Lords in
35
London Joint Stock Bank Ltd. v. Macmillan [1918] AC 777 (“the
MacMillan duty”). The second was laid down by the decision in
Greenwood v. Martins Bank Ltd. [1933] AC 51 (“the Greenwood
duty”) .
The MacMillan and Greenwood duties have been recognised and
appl ied in Austral ia (Commonwealth Trading Bank of Australia v.
Sydney Wide Stores Pty. Ltd. & Anor [1981] 148 CLR 304), in New
Zealand (Nat ional Bank of New Zealand Ltd v. Walpole and
Patterson Ltd. [1975] 2 NZLR 7), in India (Abbu Chett iar v.
Hyderabad State Bank [1954] 1 Madras Law Journal 566) and in
Canada (Canadian Pacif ic Hotels Ltd. v. Bank of Montreal [1988]
40 DLR 4th 385). The decis ion in MacMil lan has been appl ied in
Malays ia: see Syar ikat Is lamiyah v. Bank Bumiputra Malaysia Bhd.
(supra).
Af ter a careful examinat ion of the decisions of the superior Courts
of the Commonweal th, we are sat isf ied that there does not exist, at
common law, a further duty on the part of a customer to take
precautions in the general course of his business to prevent
forgeries on the part of h is servants. Neither is there at common
law , i n the absence o f a con t rac t t o t he cont ra ry, a du t y i mposed
36
upon the customer to inspect his per iodical bank statements to
ensure that his account is being properly maintained by the bank.
In Tai Hing Cotton Mill Ltd. v. Liu Chong Hing Bank Ltd. (supra), an
accounts clerk of a textile company forged the signature of the
company’s managing di rector on some three hundred cheques
total l ing approximately HK$5.5 mi l l ion. The forger ies extended
over a per iod of about 3 1/2 years and were not d iscovered
because of inadequate in te rnal cont ro ls . The company brought an
act ion for a dec larat ion that the three banks involved were not
ent i t led to debi t i t s accounts for the payment of the forged
cheques. The banks contended that the company was prec luded
f rom set t ing up the forger ies by the breach of a duty o f care owing
to the banks. The banks re l ied on what was refer red to as the
“wider dut y” , t hat is , a duty to take such precaut ions as a
reasonable cus tomer in h is pos i t ion would take to prevent forged
cheques being presented to h is bank for payment . They a lso re l ied
on what was refer red to as the “narrower dut y” , that is , a dut y to
take such s teps to check h is month l y bank s ta tements as a
reasonable customer in h is pos i t ion would take to enable h im to
not i f y the bank of any i tems deb i ted theref rom which were not or
ma y no t ha v e b ee n a u t h o r i s e d by h i m. Re l i a nc e was al s o p l a ced
37
on the customer’s agreement at the t ime the accounts were
opened to comply with the bank’s rules and procedures governing
the conduct of the accounts. In each case there was a rule to the
general effect that upon failure to notify the bank within a specified
period of any error in the bank statements, which was sent to the
customer without return of the cancelled cheques, the statement
would be deemed to be approved or confirmed. We would observe
that the facts of Tai Hing were much stronger in favour of the
banks there than those in the case before us.
The Privy Council held that there was no basis for the “wider duty”
or the “narrower duty” as either an implied term of the contract
between banker and customer or as a duty of care in tort, and that
in the absence of any duty there could not be an estoppel. It is of
interest to note that Lord Roskill who was the trial Judge in Brown
v. Westminster Bank (supra) was a member of the Board that
heard the appeal in Tai Hing. ”
Based on the above clear and concise declaration as to the position of
the law with respect to banks paying out against forged cheques, I would
dismiss the Defendant’s contention in 1 to 4 above as being unfounded.
With respect to contention 1 on the Plaintiff’s failure to adequately
supervise i ts s taf f , I can accept the fact that PW 1 was only made a
38
signatory 4 years after she had joined the Plaintiff. Her work was being
supervised by Miss Wong at the early stage of her employment for about
6 months until she became comfortable handling her job scope. She was
subsequently promoted to accounts assistant about a year later in 1996
and made an authorised signatory in 1999.
At any rate, the degree of supervision over and the level of trust the
Plaintiff had for its staff is a matter strictly within the province and
prerogative of the Plaintiff to decide. It is to put bluntly, none of the
Defendant’s business. The Plaintiff might well have trusted the wrong
person as it discovered in this case with respect to Miss Kunatheertam
and Miss Chew Su Lian and to a lesser extent, Miss Abirami. The
Plaintiff will of course have to reap the consequences of its poor
judgment and its lack of discernment as in this case, having to pursue 2
actions in Court to try to recover its loss and expanding time and energy
and incurring costs in a matter that started in 2003 and with no end in
sight yet.
So is the level of corporate governance that the customer chooses to
adopt and apply to its proper management and administration of its
accounts and business. If it has a poor risk management structure, then
it will suffer the bitter consequences should a fraud be perpetrated as it
has now happened to the Plaintiff as a result of the fraud committed by
39
i ts own staff. However the lack of corporate governance with its
attendant lack of r isk management cannot absolve the Bank from its
duty to pay only upon a proper mandate as spelled out in s. 24 of the Act.
The forgery and fraud had been so carefully and clandestinely carried
out to the extent of deleting entries of forged cheques in monthly Bank
Statements which payments had been withdrawn and showing only
transactions genuinely paid out on a proper mandate. Just as it takes a
lie to cover up another lie, the perpetrators ensured that the audit
confirmations were intercepted or not sent by the Bank but by the PW 1
and her team and in any event tempered with such that the balance in
the Plaintiff’s account with the Bank showed a higher figure-arousing no
suspicion and alerting no one. Like all fraud cleverly and carefully
perpetrated, it would take a while to detect by which time the culprits
might have covered their tracks.
The law of negligence is common law based and if there is no duty to
supervise staff and safeguard cheque books as well as to check bank
statements and administer accounts and business in a proper manner
other than the 2 common law duties above-stated, then there cannot be
fresh or new heads or categories of negligence. Where there is no new
duty of care there cannot be new heads of negligence vis-a-vis a
customer and its bank with respect to forged cheques.
40
What then would be examples of negligence of the part of a customer
whose signature had been forged and who had negl igently contributed
to the forgery or fraud which breach is being referred to as breach of the
first common law duty? In the case of London Joint Stock Bank Ltd v.
Macmillan [1918] AC 777, where a clerk with a view to fraud drew up a
cheque and inserted a figure “2” in the space for figures, with blank
spaces before and after the number “2”. After the cheque was signed, he
inserted the figures “1” and “0” before and after the “2” respectively. The
cheque thus read as “120”. The House of Lords found for the bank as
the customer had drawn the cheque in a manner which facili tated the
fraud. However this is a case more of fraud rather than forgery.
Other examples would be where the Plaintiff had suffered the staff to
sign in such a fashion as to be easily copied and forged by unscrupulous
staff like signing with an “O”,”W”,”M” or a “T” kind of signature. None of
these have been suggested here. Indeed I would say Miss Wong’s
signature is not that easily forged seeing that there are a few
characteristic strokes.
The Defendant’s counsel submitted quite forcefully that this Court must
be wary of applying blindly the cases decided after the amendments
introduced by the new s. 73A which came into force only on 1 July 1998,
being introduced by the Bills of Exchange (Amendment) Act 1998. Thus
41
United Asian Bank Bhd’s case (supra) must be read in the context of
pre-s 73A amendment.
Counsel then referred to 2 cases which were decided after the s. 73A
amendment but still following the 2-fold duties principle laid down by the
Supreme Court in United Asian Bank Bhd’s case and making no
reference at all to s. 73A:
Proven Development Sdn Bhd v. Hongkong & Shanghai Banking
Corp [1998] 5 CLJ 644, a High Court decision by his Lordship Ari f in
Zakaria j (as he was then); and
Chairman, Sarawak Housing Developer’s Association v. Malayan
Banking Berhad [2010] 10 CLJ 56 a High Court decision by his
Lordship David Wong Dak Wah J.
Upon a closer inspection of the facts in Proven Development case
(supra) I find that the relevant facts belonged to the pre-s 73A period and
not after.
There are cases decided after the s. 73A amendment that made no
reference to the amendment. Perhaps the banks concerned had not
sought to depend on its protection. In Principal Salute (M) Sdn Bhd v.
RHB Bank Berhad [2010] 5 CLJ 819, the issue arose as to whether the
De fendan t ’s Ru les and Regu la t i ons Govern ing Cur ren t Accoun ts
42
relieved the Defendant from payment on the forged cheques. His
Lordship Harminder Singh Dhaliwal JC held at page 832:
“Clause 18 speaks only of errors. There is no reference at all to
possible forgery or fraud. If it was the intention of the Defendant
bank to get its customers to also check for forgery, then I think that
Clause 18 is insufficient as it is far from being a clear and
unambiguous provision in that respect as envisaged by Lord
Scarman in Tai Hing Cotton Mill Ltd. A customer reading cl. 18
might be inclined to think that the said clause merely refers to
some incorrect mathematical calculations in the account or failure
to take into account legitimate credits and debits to the account
rather than the more serious matters of forgery or fraud. It is
noteworthy that this clause was not some bargained arrangement
between the customer and the bank rather a term drafted entirely
by the bank without any contribution by the customer.”
In Malayan Testing Laboratory Sdn Bhd v. Standard Chartered Bank
Malaysia Bhd [2010] 9 CLJ 309, a case decided under the pre-s 73A
amendment, his Lordship Mohd Amin Firdaus JC held that the general
accepted view was that there was no duty on the customer to examine
his pass-book and bank statements. The Defendant bank was negligent
b y pa yi n g t o RK w ho ha d no r i g h t t o r ec e i ve t h e p a yme n t s . The
43
Defendant’s failure to make reasonable attempts to contact the Plaintiff
had negligently facilitated RK in siphoning the money from the Plaintiff’s
current account.
From across the causeway in Singapore In the case of Consmat
Singapore (Pte) Ltd v. Bank of America National Trust & Savings
Association [1992] SGHC 146 the Singapore High Court held that a
customer, in the absence of express agreement, does not owe a duty of
care to his bank to prevent forgery of his cheques and is not under a
duty to check his bank statements.
When one examines the first element in the new s. 73A ie, that the person
whose signature it purports to be negligently contributes to the forgery,
one would have realised that this element introduced by the amendment
had not changed the first common law duty expressed as “to refrain from
drawing a cheque in such a manner as may facilitate fraud or forgery.”
Indeed the amendment is narrower in that it is confined only to forgery.
However the common law duty is much wider as covering fraud as well.
The common law duty being still operating, the only difference is now a
statutory enunciation of the common law duty where forgery is
concerned. It is my considered view that there would have been no
difference in the decisions discussed above even if reference to s. 73A of
the Act had been made as the Plaint if fs in those cases had discharged
44
their common law duties, be it the first or second duty and unless they
had been negligent in facil itating the forgery, there is no place for the
introduction and application of the new element introduced by s. 73A
which is that of having paid out in good faith.
In any event in Melewar Apex Sdn Bhd v. Malayan Banking Bhd
[2007] 3 MLJ 687, his Lorship Abdul Wahab Patail J (as he then was),
stated as follows at page 694:
“Nothing in s. 73A of the Bills of Exchange Act 1949 would cause
any change in the decision in Tai Hing Cotton Mill Ltd v. Liu Chong
Hing Bank Ltd & Ors with regard to reliance upon a trusted
employee to keep the cheque book, and to prepare cheques if any
are to be drawn from the cheque account.
Indeed his Lordship continued at page 695 that:
“A close perusal of s. 73A shows that the burden is upon the bank
to prove that the drawer had knowingly or negligently contributed
to the forgery or the making of the unathorised signature.”
On the lack of proper supervision over staff keeping cheque books and
preparing cheques his Lordship observed at page 695:
45
“The defendants referred to p. 545 of Law and Banking Vol 1:
Banker and Customer (3rd edn 1995) by Poh Chu Chai where the
learned author wrote:
In cases where an employee was authorised to prepare
cheques for the signature of an employer, then the employer
was under a duty to keep a close supervision over his
employee.
With respect, it does not follow that because an employee is
authorised to prepare the cheques for signature of the employer,
the employer must keep, over and above the general supervision
over employees, a close supervision over that employee. The
statement by the learned author did not appear to have addressed
this point which is apparent in Tai Hing Cotton Mill Ltd v. Liu
Chong Hing Bank Ltd & Ors. It might be a different matter if that
employee were authorised to sign the cheques for the employer ....
It is clear that s. 73A was not a complete but was a qualified
reversal of the previous law, placing the burden upon the bank to
prove that the drawer:
(a) had acted knowingly or negligently; and
(b) thereby contributed
46
(i) to the forgery or
(ii) the making of the unauthorised signature.
With respect to a Bank raising the allegation that the customer had
negligently contributed to the forgery his Lordship remarked at page 695:
“There is no evidence adduced that the plaintiff knew the Finance
Manager was unreliable or had a bad record, or that the
recruitment was so negligently conducted that the rel iability of the
Finance Manager was not addressed, and that these were the
factors that contributed to the forgery or the making of the
unauthorised signature by the Finance Manager.
The cheques were invariably drawn as cash cheques, in some
cases within a matter of days of the earlier. Yet it is not even
suggested that the bank had at any t ime inquired why there were
only cash cheques. The bank clearly failed to bear in mind that the
cheque account of a customer is a facility for the customer to use,
and the statement of account is an account of the sum of money
owed by the bank to its customer. It is a credit-debit account, and
the customer has no rights in rem to any currency notes or coin in
the bank. In plainer terms, the money in the bank belongs to the
bank, and i t is the bank that decides whether to release i ts own
47
money upon the purported exercise of authority by a customer who
is granted a cheque issuing facility. Whether it could successfully
debit the customer’s account subsequently is a separate matter.
Thus when a bank pays out on a cheque drawn on a customer’s
account, it takes the risk of not being able to recover from the
customer unless it can show the customer had knowingly or
negligently contributed to the forgery or the making of the
unauthorised signature. This the banks have failed to do.”
It would appear that the standard storyline of a Plaintiff who had fallen
prey to fraud or forgery on the part of its staff with respect to cheques
are pretty predictable and the defences too of a Defendant Bank can
more or less be ant icipated. Courts have been cautious not to create
new duties of care other than the 2 common law duties enunciated in Tai
Hing Cotton Mill’s case (supra) by the Privy Council and accepted and
appl ied in our Supreme Court case of United Asian Bank’s case
(supra) even in the l ight of the new s. 73A of the Act.
Duties on the Plaintiff as a customer of the Bank can of course be
introduced and imposed contractually at the point when the account was
opened, be it the contractual duty to check monthly bank statements or
to proper ly supervise one’s account staf f . However no evidence was
48
adduced by the Defendant to show upon what contractual terms and
obligations the account was opened.
Having made a f inding that the Defendant had not discharged this
burden and that the Plaintiff had not been negligent in facilitating forgery
of its signature there is no necessity for me to proceed further to
consider if the Bank had acted bona fide in paying out under the forged
Cheques. S. 73A is can only come to aid the Defendant under the
defence of payment out being made bona fide if the customer had been
negligent in contributing to the forgery and the Defendant Bank had
acted in good faith in paying out under the forged cheques.
Whether the Defendant Bank had acted in good faith within the meaning
of s. 73A of the Bills of Exchange Act 1949.
Assuming for a moment that I had been wrong in holding that the
Plaintiff, a customer of the Defendant’s Bank, had not acted negligently
in contributing to the forgery of its signature, I shall now consider if the
defence of having acted bona fide in paying out on the forged Cheques
is available to the Bank to relieve it of liability in paying out without a
proper mandate.
The burden is on the Bank to show that it had acted bona fide in making
pa ymen t s out . I n Leo l a r i s (M ) Sdn Bhd v . Bumi pu t e r a Commer ce
49
Bank Berhad [2009] 10 CLJ 234, her ladyship Mary Lim JC (as she
then was) held that the operation of s. 73A was not automatic and
evidence of good faith must be adduced.
The Defendant drew the Court’s attention to a decision of his Lordship
Ramly Ali J (as he then was) in Leolaris (M) Sdn Bhd v. RHB Bank
Berhad [2009] 10 CLJ 248, where his Lordship Ramly Ali J (as he then
was) with respect to a case on the application of s. 73A held as follows:
“[22] Juliana Siew, the person who is alleged to have committed
the forgery/fraud was at all material times an employee/officer of
the plaintiff. The court is of the view that the said forgery/fraud (if at
all) was contributed by the plaintiff’s own negligence. It was the
duty of the plaintiff to do the following in respect of the account and
Julianna Siew:
(a) to supervise Siew and monitor her duties as the plaintiff’s
accountant/corporate administrator;
(b) to conduct checks on the plaintiff’s cheque books which was
issued by the defendant and check all the banking transactions
carried out with the defendant on a regular basis.
[23] The court is also of the view that the plaintiff was in breach of
the above mentioned duties and therefore was negligent in that:
50
(a) fail ing to supervise or properly supervise Siew at all material
times;
(b) failing to ensure that Siew carried out her duties honestly and in
good faith;
(c) failing to conduct check or any regular checks on the utilization
of the issued cheque books;
(d) entrusting the custody of issued cheque books to Siew and
entrusting the operation of the banking transaction entirely to Siew;
and
(e) fail ing to take any care and caution or any proper care and
caution as regards to their monies.
[24] The evidence clearly shows that:
(a) Siew was entrusted with the keeping of the cheque books and
a fair number of administrative matters of the plaintiff’s office. She
is also the office manager and reviewed invoices from creditors
and sign all payment vouchers. She also prepared cheques;
(b) no one actually supervises Siew’s work;
51
(c) the other person who has access to the safe box containing the
plaintiff’s cheque books, the General Manager, Mr. Siddle was not
called by the plaintiff to testify;
(d) the Directors of the plaintiff did not oversee or supervise Siew
and they were not involved with the day to day management of the
plaintiff’s account with the defendant;
(e) no member of the Board of Directors were permanently at the
management office; and
(f) the Directors themselves cannot recall how many cheque books
were requested at the time of opening.
In so far as the common law duties of the Plaintiff customer are
concerned his Lordship appeared to have extended it to cover
supervision of staff who did the forgery, control over that staff and the
access to cheque books given to that staff as well as periodic checking
of one’s account with the Bank.
It is pertinent to note that the relevant officer from SPICK, which is the
cheque clearing centre of the Defendant Bank was called to give
evidence but not so in the instant.
It is interesting to note that based on a similarly matrix of facts involving
the same Plaintiff, Leolaris (M) Sdn Bhd but this t ime a different bank,
52
Malayan Banking Bhd, her Ladyship Lim Yee Lan in her unreported case
in Leolaris (M) Sdn Bhd v. Malayan Banking Bhd in Suit D5-22-218-
2003 in Kuala Lumpur High Court (Dagang) observed as follows:
“104. In regard to the submission that the Plaintiff was negligent in
allowing the alleged forgery to go for some 10 months, it is worth
noting that in Tai Hing Cotton Mill Ltd, where the circumstances
leading to the forgery were very similar to the present case (ie, an
accounts clerk of a textile company forged the signature of the
company’s managing director on some 300 cheques totaling
approximately HK$ 5.5m), the forgeries extended over a period of
about 6 years and were not discovered because of inadequate
internal controls. Similarly, in United Asian Bank Berhad, the
forgery went on for 3 years before it was discovered.
105. I agree with the Plaintiff that it takes time to discover
fraud/forgery, especially if it is well planned. PW3 in his testimony
states that for 13 years no employee other than Juliana Siew had
succeeded in using the Plaintiff ’s cheques, forged the signatures
and unlawfully withdrawn monies from the plaintiffs account. PW3
specifically said in his testimony that the Plaintiff did take adequate
protection to protect the Plaintiff’s interest but in this case the
forgeries were well concealed and that the Plaintiff could not have
53
discovered it even with reasonable diligence. Again PW3 was
never cross-examined on this material testimony and is deemed to
be accepted. As PW4 rightly put it in his testimony that if a fraud is
being perpetrated it will certainly take some time to be discovered
and if the Plaintiff’s precautionary methods were ineffective the
fraud would never have been discovered by the Plaintiff. PW3 and
PW4 also testified that throughout the ten-month period neither of
them had received any call from the Defendant enquiring about any
of the 62 cheques being issued. So this was not a case where the
Plaintiff had made any representation to the Defendant that its
account was in order even when it was alerted of some suspicion
in the operat ion by the Defendant. As decided in Tai Hing Cotton
Mill Ltd , i t is the bank, and not the customer, that is in the
business of banking and i t is the duty of the bank to know the
customer’s signature. Yet, as rightly pointed out by PW3, it was
the Plaintiff itself and not the Defendant that finally discovered the
forgeries.
106. Finally, it is my view that even if the Defendant can avail
itself of the protection of section 73A, it does not totally absolve the
Defendant of its liability to the Plaintiff for breaching a fundamental
term of the contract between them ie, to strict ly comply with the
54
Plaintiff’s mandate to only make payment on a cheque which is
signed by one of its 4 authorized signatory and not otherwise.
107. With the greatest of respect, I am unable to agree with the
decision in Leolaris No. 1 where the learned judge dismissed the
Plainti ff ’s claim on the ground that that the cheques were
encashed by the Defendant in good faith and that the forgery/fraud
(if at all) was contributed by the Plaintiff ’s own negligence in not
supervising Juliana Siew (see paras 23 and 24 of the judgment).
108. It is my view that section 73A can only go towards mitigating
or reducing the damages payable by the Defendant in view of the
contributory negligence of the Plaintiff but not to absolve the
Defendant of a breach of its strict liability not to pay out on a forged
cheque.
109. It cannot be the intention or the policy of Parliament, when it
enacted section 73A, to take away a right hitherto given to a
customer under common law and give it entirely to a bank. It would
be against public policy to do that. A customer whose bank
account is completely wiped out because of fraudulent withdrawals
by someone forging his signature, albeit contributed by his
negligence, is now left with no recourse whatsoever against the
bank by v i r t ue o f sect i on 73A. I t wou ld cer ta in l y shat te r the
55
confidence of the public in the banking industry if such an
interpretation is to be given to section 73A.”
I would say that where the Defendant Bank had shown to the Court a
breach of clear contractual terms on the part of the customer that the
Bank had imposed on the customer and brought to the attention of the
customer as part of the terms governing the opening and the operat ing
of the account, then and only when a breach of those terms had
facilitated in the forgery being perpetrated, the Bank is entitled to plead
and argue non-compliance of these contractual terms as negligence on
the part of the customer. In the instant case no contractual terms
governing the opening and operating of the account was brought to the
Court’s attention and adduced as evidence.
In that context one can appreciate the decision of her ladyship Zaleha
Zahari J (as she then was) in the case of Public Bank Berhad v. Anuar
Hong & Anor [2005] 1 CLJ 289, where her Ladyship explained at page
190 and 191:
“The customer clearly also owes a duty not to facilitate fraud. In
the absence of express terms to the contrary the customer’s duty
in relation to forged cheques is l imited to exercising due care in
drawing cheque so as not to facil itate fraud or forgery.
56
I am of the considered opinion that on the facts of the present case
the respondent, as employer, appeared to have been rather lax in
exercising its supervision in respect of its financial affairs. In my
considered opinion to supervise their financial clerk SP3 only once
in three months after the initial period was inadequate. The
respondent had clearly failed to exercise due care in protecting
their own interest from any misconduct of their own employees.”
With respect to breach of contractual duties that had the effect of
negligently facilitating the forgery her Ladyship observed at page 191:
“The appellant’s counsel had laid stress on the respondent’s failure
to comply with the express provisions of the agreement governing
the operation of the bank accounts between the parties, (exh
D43A). Clause 3.1 requires the respondent to keep their cheque
books in safe custody whilst cl 18 (p 64 appeal record) requires the
respondent to scrutinize the accounts. It was submitted that had
the respondent scrut inized their monthly statements as envisaged
by this clause the true character of the cheques would have
surfaced and loss been averted or minimized.
I am in agreement with the appellant’s counsel’s submission that
where there is an express provision for the customer to verify its
accuracy within a specified period, it is incumbent upon a customer
57
to check their bank records and statement and draw the bank’s
attention to any errors or discrepancy; the ordinary case of
arithmetical errors, failure to credit sums to their account, of
wrongful albeit innocent debit to an account.”
Likewise in Prima Nova Sdn Bhd v. Aff in Bank Bhd [2010] 9 CLJ 75,
his Lordship in dealing with the defence of the Bank under s. 73A of the
Act was influenced by the contractual terms that went towards modifying
the duty of care in tort with respect to the customer’s negligence in
having contributing to the forgery. On or about 13 November 2003 the
Plaintiff’s premises was broken into and burgled and the cheques were
stolen. The stolen cheques were later presented for payment and were
honoured by the Defendant. The Plaintiff its signature was a forgery and
that it did not discover the cheques were stolen earlier. The police had
instructed the Plaintiff not to touch anything until the police had finished
investigation of the premises. The police only came to the premises on
15 November 2003. The Plaintiff only informed the Bank of the burglary
on 18 November 2003 by which time the stolen cheques had been
ordered by the Bank. His Lordship Tee Ah Sing J (as he then was) in
finding the Plaintiff negligent and the Bank having acted in good faith
said at page 92:
58
“… it is clear that the Rules and Regulations governing the
operation of the account is part of the contract between the plaintiff
and the defendat ... Clause 4.2 reads as follows: ‘All instructions to
stop payment of cheques must be in writing and the bank shall not
be responsible for any loss/damage, occasioned by reason of any
delay or omission in executing such instruction .... ’....
The plaintiff’s letter instructing the defendant to stop payment of
the Stolen Cheques was only received by the defendant on 19
November 2003.
By the time the defendant received the said letter it was no longer
possible for the defendant to fully comply with plaintiff’s instruction
since the Stolen Cheques had been honoured by the defendant
between 13 November 2003 to 18 November 2003.”
The decision whether the customer or the bank is liable would very
much be dependant on the particular and peculiar facts of each case. In
Formosa Resort Properties Sdn Bhd v. Bank Bumiputra Malaysia
Berhad [2010] 6 CLJ 530, 538, the Court of Appeal speaking through
his Lordship Suriyadi Hal im Omar JCA said:
“[17] It is our view that a bank is inexorably bound by a duty of care
towards an account holder and has to ensure that it acts within its
59
mandate. On the other hand, even though customers more often
than not have escaped responsibil ity in forged signature cases, i t
is not in every case that they are exonerated of liability. Liability
will be based on a case by case basis. In Abdul Rahim Abdul Hamid &
Ors v. Perdana Merchant Bankers Bhd & Ors [2006] 3 CLJ 1, from
the aspect of the bank, the Federal Court decided that a bank
owed a contractual duty of care in carrying out a customer’s
instructions. In London Joint Stock Bank, Limited v. Macmillan and
Arthur, [1918] AC 777, though not a forgery case, the customer
had neglected all precautions and merely signed the cheque but
leaving blank the space where the amount should have been. The
court held that if a customer signs a cheque in blank and leaves it
to a clerk or other person to fill it up, he is bound by the instrument
as filled by his agent and thus allowed the appeal ....”
Reverting now to our present case I find that the following factors taken
collectively and cumulatively, cried out for an explanation and
explanation had not been forthcoming:
1. No one called as the Defendant’s witnesses ever called Miss
Wong Mei Chin to confirm if it was her signature on the Cheques
though they had all called Miss Kunatheertam as part of the Bank’s
internal risk management policy and especially when the signature
60
of Miss Wong upon a closer examination appears different from
that in her signature card. All the witnesses of the Defendant
acknowledged that upon careful examination of the Cheques there
are visible and vital differences between Miss Wong’s signature in
the Cheques and in the specimen card.
2. After the discovery of the cheque where the payee’s name was left
blank and the money had been paid out as “CASH” cheque even
though the word “CASH” was added subsequently, surely at that
stage the teller concerned would have alerted the officers of the
Bank and they would have tried to call Miss Wong to clarify how
she could have signed the cheque without writing the payee’s
name.
3. Though the mandate was that for amounts up to RM10,000.00
there must be 2 signatories, there were uncomfortably many cash
cheques for RM10,000.00, drawn to the hilt of the mandate. There
were 85 cash Cheques paid out for RM10,000.00 each.
4. Almost every day when there were cash cheques drawn the total
was in excess of RM10,000.00 which should put the Bank on
notice that that could be a way of circumventing the limit imposed
by the Plaintiff on the 2 signatories to sign off.
5. The hugh number of cash cheques payments and on one occasion
on 20 September 2002 for cheques bearing numbers 153308-
61
153314 totally 7 cheques amounting to RM70,000.00 being
RM10,000.00 each should have aroused and alerted the curiosity
of the Bank to have checked with the other signatory, Miss Wong.
6. The crossed cheques in favour of Syarikat Karupiah amounted to
RM673,975.00 were cleared by the SPICK Centre in Kuala
Lumpur but no one from the SPICK Centre was called to give
evidence as to whether a comparison of the signatures in the
cheques were done with the specimen signatures before the
cheques were cleared.
7. There was a staff identified as “Sham” by PW 1 which name
corresponded with the name “Shamsul Anuar bin Mat Isa” but he
was not called to give evidence on behalf of the Defendant. The
Defendant counsel’s explanation from the Bar was that ‘Sham” had
not been properly identified. No evidence was led through any of
the Defendant’s witnesses to show that reasonable efforts had
been made to locate and call him. The Plaintiff cannot be faulted
for invoking s. 114(g) of the Evidence Act 1950 in that if the said
witness were to be called, his evidence would be unfavourable to
the Defendant.
8. The Defendant Bank had not called anyone to give evidence to
share the fruits and findings of their own internal investigative audit
which according to DW 2 Miss Sur j i t Kaur , the Customer
62
Relationship Manager, some officers from Kuala Lumpur did come
down to the branch to investigate. There is a discernable
deficiency in the Defendant’s drive to determine and discover the
truth surrounding the payments out based on the forged cheques
so as to dispel the disturbing dark clouds hovering over those
transactions; 389 cheques totaling more than RM2.7 million spread
over May 2002 to March 2003.
9. The action of the Bank upon being informed by the Plaintiff of the
forgery and the police report having being lodged, was one of
being defensive rather than extending their fullest co-operation in
getting to the bottom of the problem. In response to the Plaintiff’s
previous solicitors Shearn Delamore & Co dated 8 September
2003 for originals of the Cheques for purposes of a forensic
analysis, the Bank responded only on 16 September 2003 to say
that it was unable to accede to the said Solicitors request without
giving reasons. See page 1202 and 1213 of Bundle B2. This had
been preceded by the Plaintiff’s requests by letters dated 16 May
2003, 20 May 2003 and 30 May 2003 as found in the Statement of
Agreed Facts, Bundle E. It was only upon threat of a legal action
for delivery up of the Cheques by the solicitors letter of 1 October
2003 to the Bank that the Bank finally relented.
63
10. By letter dated 29 May 2003 the Plaintiff wrote to the Bank to
request for its explanation as to the discrepancy between the audit
confirmation given on the Bank’s letterhead to the Plaintiff’s auditors
KPMG and the actual balance in the account. This was followed up
by the said Solicitors letter of 26 June 2003 and a reminder of 16 July
2003 but there was no written reply forthcoming. The lackadaisical
attitude of the Bank is lamentable; its delay in responding to its
customer concerns is disturbing. The fact that the Plaintiff’s auditors
KPMG received an audit confirmation dated 28 October 2002 on the
bank’s letterhead at page 1176 of Bundle B, though a false figure of
RM1,752,822.10 is shown is disturbing when compared to the correct
audit confirmation of RM814,118.44 at page 1166 of Bundle B. What
is more troubling is that the bank reference number and words used
are exactly the same save for the fonts type. None of the Defendant’s
witnesses had not been able to explain this.
11. The relevant post-event conduct of the Defendant in denying the
forgery when it had no evidence to the contrary but had the resources
to send the signatures for its own handwriting expert to verify if it had
wanted to does not sync well with the conduct of a Bank that seeks to
call in aid the protection afforded by s. 73A of the Act as showing that
it had acted bona fide in making payments out on the Cheques.
64
What is meant by “good faith” in s. 73A of the Act? S. 95 provides that “A
thing is deemed to be done in good faith, within the meaning of this Act,
where it is in fact done honestly whether it is done negligently or not.”
Taken as a whole I find that the Bank had not proved on a balance of
probabilit ies that it had acted in good faith in honouring those Cheques.
In other words the element of having acted honestly is found wanting. I
do not have to find that the Bank had acted dishonestly and I do not find
the Bank to have so acted. In acting less than honest, I do not for a
moment suggest that the Defendant Bank (through its staff) had acted
dishonestly. So long as the Bank (through its staff) had acted less than
bona fide in its collective and cumulative action and inaction, that would
suffice and that being so, the Bank cannot avail itself of the defence
under s. 73A of the Act.
Defendant’s counsel submitted that based on the Court of Appeal case
of Aff in Bank Bhd v. Successcom Enterprise Sdn Bhd [2009] 4 CLJ
964, i f at al l the Defendant is l iable, the Plaintif f should be held to be
contributorily negligent. However as the Defendant cannot avail itself of
the defence of good faith under s. 73A of the Act and as the Defendant
had not proved on a balance of probabilit ies that the Plaintiff had
negligently contributed to the forgery, I dismissed this line of argument.
65
The Defendant’s counsel made a gallant attempt before wrapping up his
submission that we should follow the Singapore position and he quoted
from Singapore Precedents of Pleadings, 2006, Sweet & Maxwell Asia
at page 4013, where in a commentary by Kattar Wong it was said:
“Against the allegation of a mistaken payment on a forged cheque,
a bank may argue that the customer failed to refrain from drawing
a cheque in a manner which facilitated the forgery. Also, the
customer has a duty to inform the bank of any forgery drawn on
his account the moment he becomes aware of it. Although it was
decided by the Privy Council that the customer has no wider duty
to prevent forgery of his signature, the courts in Singapore
declined to follow English authority and instead held in Khoo Tian
Hock v. OCBC that the customers had a duty to prevent forgery of
their signatures by their son and they breached this duty when
they gave their son access to their cheque books.”
In Khoo Tian Hock & Anor v. Oversea-Chinese Banking Corporation
Limited (Khoo Siong Hui, Third Party) [2000] 4 SLR 673 his Lordship
Woo Bih Li JC (as he then was) in the Singapore High Court examined
the jurisdictions of the English law, Canadian law, New Zealand law and
Austra l ian law (paragraph 173 page 699 to paragraph 316 page 721)
66
and held that they should depart from Tai Hing (supra) and held at
paragraph 311 page 720:
“If Tai Hing is to be followed, then, as the English Review
Committee had said, a customer would be entitled to sue the bank
with impunity regardless of the most reprehensible negligence on
the customer’s part. This cannot be right even though the business
of banking is that of the bank and not the customer (see Lord
Scarman’s judgment in Tai Hing at p 106 at C).”
With the greatest of respect, such a fear may be unfounded. It is not the
most reprehensible negligence that was referred to by Lord Scarman as
what was distinctly stated was the 2 duties to 1. Exercise due care in
drawing cheques so as not to facil itate fraud or forgery and 2. Notify the
bank immediately of any unauthorised cheques of which he became
aware. If that is inadequate, the banks can always supplement it by
introducing and imposing clear contractual obligations on the customer
but this must be expressly brought to the customers attention as Lord
Scarman observed in Tai Hing Cotton Mill (supra) at page 110:
“If banks wish to impose upon their customers an express
obligation to examine their monthly statements and to make those
statements, in the absence of query, unchallengeable by the
customer after expiry of a time l imit, the burden of the objection
67
and of the sanction imposed must be brought home to the
customer.”
Pronouncement
Having carefully considered all the above arguments advanced by both
parties and the evidence adduced, I find that the 389 Cheques contained
the forged signature of PW 4 Miss Wong Mei Chin and that there was no
mandate for the Defendant Bank to make payments out against those
Cheques. The forged Cheques are a nullity and the Bank has to make
good the loss suffered by the customer. The defence under S. 73A of the
Act would only avail the Defendant if in this case the Defendant can
prove on the balance of probabilit ies that the Plaintiff had negligently
contributed to the forgery. This the Defendant had failed to prove. In any
event the Defendant had not shown that it had acted bona fide in making
out those 389 payments.
In the circumstance I gave judgment to the Plaintiff for the sum of
RM2,777,159.97 and interest at the rate of 8% per annum from date of
the Statement of Claim 26 September 2003 to date of realisation. I also
awarded costs of RM50,000.00 to the Plaintiff.
68
Postscript
It would be remiss of me if I do not put on record the energy and
enthusiasm exhibited by both counsel Mr. Colin Andrew Pereira and Mr.
Faizal Hassan in expounding this area of law on forged cheques; ably
assisted no doubt by their junior counsel. In keeping with my promise to
the Defendant’s counsel that I will do everything I can to facilitate this
appeal, I have expedited this judgment so that if I am wrong I may be
corrected on appeal and if I am right, I may be affirmed.
I have one last duty to discharge. It is this: PW 1 Miss Kunatheertam had
confessed to be part of the fraud perpetrated on the Plaintiff. Our words
are weighty and by them we are judged; more so when uttered under
oath to tell the truth, the whole truth and nothing but the truth. If police
investigation in the past has hit some roadblocks, such a confession in a
court of law with the witness knowing full well the consequences, would
perhaps remove any further obstacles to this investigation.
Dated: 9 MAY 2011.
Date of Decision: 31 MARCH 2011
Sgd (LEE SWEE SENG)
Judicial Commissioner High Court (Civil Division)
Kuala Lumpur
69
For the plaintiff - Colin Andrew Pereira (together with Shanti Abraham & Winnie Lim); M/s Puthucheary
For the defendant - Faizal Hassan nin Abdul Hamid (together with Noor Asmie); M/s Edlin Ghazaly & Assoc
70