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A–5 A–5/211-10 11/18/10 VII. STANDING COMMITTEES A. Academic and Student Affairs In Joint Session with B. Finance, Audit and Facilities Committee How the UW Uses Social Media INFORMATION ONLY This presentation will illustrate how the UW is using social media (Facebook, Twitter, YouTube and LinkedIn) to better connect with the media, alumni, prospective students, current students, sports fans, faculty, staff and others interested in our University. Attachment How the UW Uses Social Media: Slides to be projected

In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

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Page 1: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

A–5

A–5/211-10 11/18/10

VII. STANDING COMMITTEES A. Academic and Student Affairs In Joint Session with B. Finance, Audit and Facilities Committee How the UW Uses Social Media INFORMATION ONLY This presentation will illustrate how the UW is using social media (Facebook, Twitter, YouTube and LinkedIn) to better connect with the media, alumni, prospective students, current students, sports fans, faculty, staff and others interested in our University. Attachment How the UW Uses Social Media: Slides to be projected

Page 2: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

How the UW Uses Social Media

Presented by the Office of External AffairsNov. 18, 2010

A-5/211/10 11/18/10

Page 3: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

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Social Media’s Global Reach

Top 10 most visited sites on the Web

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Page 4: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

Phenomenal Growth

Page 5: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

Percentages of global

Internet users who visit:

Source: Alexa.com

Yesterday 38.20% +0.5% Yesterday 24.46% +0.7%

7 day 37.69% +0.2% 7 day 25.29% +0.6%

1 month 37.43% +3.35% 1 month 24.14% +2.0%

3 month 36.56% +8.86% 3 month 24.58% +3.4%

Yesterday 8.76% +19.4% Yesterday 3.74% +77.0%

7 day 8.36% +0.6% 7 day 3.24% +1.8%

1 month 8.27% -0.5% 1 month 3.14% +2.7%

3 month 8.23% +12.75% 3 month 3.06% +19.7%

Facebook YouTube

Twitter LinkedIn

Page 6: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

50+ units have pages

35+ units have channels

45+ units have accounts

7+ units have groups/pages

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A Snapshot of the UW’s Presence

Page 7: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

UW Facebook Pages

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Page 8: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

Examples of the UW on Facebook

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Page 9: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

We’re among the top 25 universities on Facebook.

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216K fans

85K fans

62K fans

64K fans

51K fans

42K fans

Our Peers on Facebook

Page 10: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

UW YouTube Channels

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Page 11: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

Going Viral

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Librarians Do Gaga video:

• 700K+ views since May 27

• Created by iSchool student

• Loved by academics & Perez Hilton alike!

Page 12: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

Our Peers on YouTube

Page 13: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

UW Twitter Accounts

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Page 14: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

Examples of the UW on Twitter

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Page 15: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

Monitoring and Responding

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Actor & UW Alum Rainn Wilson complains about the UW on Twitter

Page 16: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

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Page 17: In Joint Session with - University of Washington€¦ · A. Academic and Student Affairs . In Joint Session with . B. Finance, Audit and Facilities Committee . How the UW Uses Social

What’s next?

So the UW will continue to adapt quickly and strategically!

Things come… And things go…