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Improving Quality of Life at Oberoi International School 1

Improving Quality of Life at Oberoi International School

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Improving Quality of Life at

Oberoi International School

1 –

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Quality of Life for better performing organizations

Sodexo aspires to be the strategic

partner of businesses and organizations

by creating and delivering a complete

range of services that impact the quality

of life of clients and their employees.

2 –

A BRIEF OVERVIEW

3 –

SODEXO AT A GLANCE

4 –

€19.8bn of consolidated

revenues

420,000 employees

19 th

largest employer

worldwide

#1 France’s largest private

employer in the world

75 million consumers

per day

80 countries

World leader in

Quality of Life

Services

Understanding Students Calorific Needs

Age 10-12 yrs

• Boys-2190

• Girls-1970

Age 4-6 yrs

1690

Age 7-9 yrs

1950

Age 13-15yrs

• Boys-2450

• Girls-2060

Age 16-18yrs

• Boys-2640

• Girls-2060

Recommended Calorie Allowance for Young Girls and Boys

Sodexo….

■ Serves approximately full days calorific requirements for growing children

■ Energy served from meals at Sodexo ranges from 1900-2500 kcals per day

■ We prepare fresh, varied and balanced foods to eat on day to day basis

■ Recommended dietary guidelines and food pyramid is taken into consideration

while making these menus

Reference-Nutritive value of Indian foods by C.Gopalan, B.V.Rama Sastri &S C Balasubramanian

5 –

Wellness and Wellbeing

We focus on the Wellness and Wellbeing of our consumers by

adopting good practices and ensuring commitment by on-site

Sodexo team.

■ We follow high quality standards operating procedures and

conduct audits every month to ensure hygiene and safety.

■ We procure ingredients from certified vendors.

■ We prepare fresh, varied and balanced foods to eat on day to

day basis

6 –

Wellness Charter

What is the wellness charter?

■ A list of what our team commits to doing on a daily basis on the site. It has two objectives:

1. Implementation of operational guidelines to our site team to ensure nutrition and health of students

2. Messaging component that helps reinforce healthy habits amongst students

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Operational Guidelines

8 –

Implementation of guidelines that cover:

■ Ingredients to ensure safety and nutrition

■ Menu selection to ensure inclusion of all food groups

■ Practices that enhance nutritional content of meals

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Messaging

9 –

Informational poster in the cafeteria

■ Targeted at students

■ A fun and attractive way to impart basic nutritional information to students

■ Reinforces healthy eating habits

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Health & Safety

What we do for safety

To ensure high safety standards, Sodexo:

Implements global and India specific health & safety policies

Reinforces safe behaviors with continual training and vigilance

Harmonizes health & safety management systems

Conducts site safety inspections to identify, and eliminate or control,

hazards

Defines, tracks and includes safety indicators as part of our performance

evaluation

Five Point Agenda

Food Safety Audit

Safety Champions

Suraksha Saptaha

Safety Culture

Work Safety

Every day, millions of people rely on Sodexo to provide On-site Services

safely. Therefore maintaining a healthy and safe environment has always

been a priority for us. Sodexo is committed to achieving a global health and

safety culture and world-class health and safety performance

10 –

Food Safety Practices

Sodexo is committed to serve Safe food to our customers

by rigorously implementing Food Safety Practices.

We have curtail usage of certain outsourced products as it involves major

risk of adulteration, risk of exotoxin presence due to improper handling or

maintenance of improper food temperatures.

As a policy the following products are not purchased / outsourced to be

used at sites;

■ Mawa / Khoa (Plain/ Hariyali). & any milk based sweets (e.g.

Rasmalai, Kheer / Payasam). These shall be strictly made in-house

■ Loose (unbranded) milk, curd & Chakka (used for shrikhand). Non

UHT cream

■ Loose (unbranded) fruit pulp & preparations (e.g. syrups, squash,

jams/spread).

■ Wet Chutneys / dip-spreads (e.g. coconut, pudina). Cut Fruits &

salads.

11 –

Digital Feedback Mechanism

Why:

A questionnaire available 24/7 for constant

monitoring of consumers’ feedback to identify

elements creating or destroying consumer

satisfaction and propose ad hoc adaptations

Who:

Students / Faculty / Staff

Outcome:

Site specific satisfaction survey scores with

understanding of high scoring & low scoring

parameters

Scale :

Very Satisfied - Satisfied - Dissatisfied – Very Dissatisfied

12 –

Partner for Quality of Life

Sodexo Contact:

Enter Name – Vihang Chalke

Designation – Operations Manger

Contact Details - 9930087563

Enter contact details for

the region head or the

operations manager

THANK YOU

Head Office

Sodexo On-site Services,

1st floor, Gemstar Commercial Complex, Ramchandra Lane Extn., Kanchpada, Malad (West), Mumbai 400 064, India

Tel: +91 (0) 22 4421 4421