Improving Patient Bed Wait time in Healthcare DATE: 12 DECEMBER 2014 TEAM MEMBERS: PRIYANKA...
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Improving Patient Bed Wait time in Healthcare DATE: 12 DECEMBER 2014 TEAM MEMBERS: PRIYANKA PRIYANKA. AHMAD ALMATROOD. TECH 58100 Improve/Control Phase
Improving Patient Bed Wait time in Healthcare DATE: 12 DECEMBER 2014 TEAM MEMBERS: PRIYANKA PRIYANKA. AHMAD ALMATROOD. TECH 58100 Improve/Control Phase
Improving Patient Bed Wait time in Healthcare DATE: 12 DECEMBER
2014 TEAM MEMBERS: PRIYANKA PRIYANKA. AHMAD ALMATROOD. TECH 58100
Improve/Control Phase
Slide 3
Review / Refresh From Analyze We analyzed and went through the
data of samples we collected. We found that we have issues with two
steps in the process and that causes waste time on an average of
218 minutes. Wait time to notification. Knowledge of the process.
Our goal is to reduce the time to be 120 minutes.
Slide 4
Development of Standardized process
Slide 5
List of Solutions Main Solutions 1.Change BTS system after
every year. 2.Eliminate unnecessary steps between the processes,
and make direct connection from RN to environmental services.
3.Improve environment services time by providing better tools.
4.Educate CSA/PSA, RN about BTS system time by time Additional:
Revise the discharge assessment sticker to include documentation of
communication between RN and SCA Training about BTS system at the
time of orientation of any new staff. Place an instruction card
near to BTS system. Reformat RNS beeper to the BTS to provide
immediate notification of clean bed.
Potential Solutions Matrix Alternative A Alternative B
Alternative C Alternative D CriterionValueChange BTSScore Remove
CSA/PSA Score New tools for ES Score Training to staff Score Time
to implement 101-2 week101001 month5501-2 weeks101001-2 weeks10100
Safety 10None10100 May be other parts effect 660None10100None10100
Amount of defect reduction likely 9 Depends on ability to RN use
763Significant872 Depends on use 763 Significant ensures 981
Implementation cost 5Very much00 Depends on other parts
315High210Significant420 Operating cost 5High00Dependability315Very
much315High315 Impact on the other part of the business
4None416High00None416None 416 Total 279 212 304 332 Objective:
Reduce turnaround time (Healthcare) Sample solution/Criterion
matrix (Total = Value*Score)
Slide 8
Selected Solution Training to staff about BTS system. For that
we will follow below steps : Revise the discharge assessment
sticker to include documentation of communication between RN and
SCA. Educate CSA/PSA, RN about BTS system time by time. Place an
instruction card near to BTS system. Reformat RNS beeper to the BTS
to provide immediate notification of clean bed.
Slide 9
Pilot Plan Purpose To apply the solution in the admission
process, measure and control the results. Application We train to
employees in the rebuilt step process. We elaborate a pilot
planning Checklist based on time, deadlines, unanticipated
problems, constraints. We measure the results. We schedule some
meetings to analyze the results. Instructions Follow the
guidelines. Train the employees. Analyze results. Capture the good
and bad results.
Slide 10
Pilot Plan TaskStep Start Date (YYYY-MM-DD) Person responsible
Effort (Person-hour) Artifacts 1Training to one part of
staff2014-11-30Director 5 persons-1 hour Staff will know proper use
of BTS 2 Generate orientation program for 2 new persons in staff
2014-12-01Director 2 persons-1 hour Staff will know Proper flow of
process
Slide 11
Diffusion Plan Ways to promote and leverage successes Meeting
with all the stakeholders and employees to communicate the success.
Reward to the most important employee contribution. Design and
implement the new logo, which represents the implementation. Future
Plans Analyze the rest of the process. Improve the rest of the
steps in the process. Create a repository of knowledge. It would be
a knowledge database based on these experiences.
Slide 12
Control Plan Process Step What's Controlled? Input or Output?
Spec. Limits / Requirements Measurement Method Control Method
Sample Size Frequency Where Recorded Review Frequency / Corrective
Action Entered information into BTS.TimeInput < 5
minuteManualRun chart100%Every four months Emergency department At
the beginning of every year Having the bed ready for new patient.
TimeOutput < 120 minutesManualRun chart100%Every four months
Emergency department At the beginning of every year