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Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved. 1 Improving Business Outcomes using Enterprise Architecture in EDF Energy – Energy Sourcing and Customer Supply Authors Chris Seldon & Ben Thomasson

Improving Business Outcomes using EA

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Page 1: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.1

Improving Business Outcomes using Enterprise Architecture in EDF Energy –Energy Sourcing and Customer Supply

Authors Chris Seldon & Ben Thomasson

Page 2: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.2

Agenda

• Company Overview• Looking Back• ESCS Enterprise Architecture Roadmap• Current Position• Key Learning Points• Next Steps• Summary

Page 3: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.3

Who are EDF Group ?

• Founded in 1946, became a public limited company (EDF SA) in November 2004.

• Over 38 million customers in Europe

• EBITDA in 2009 was €17.4 billion. The net income (Group share) was €3.9 billion (+12.1%).

• Worldwide interests- Business investments worldwide in 21 countries - Services and consultancy businesses in 35 countries

• Business interests in Europe include France, Germany, Italy and the UK

• Over 150,000 employees worldwide, with over 105,000 working for EDF in France.

• Activities include generation, trading, transmission, distribution, supply and other energy services.

Page 4: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.4

EDF Energy Background• Founded in 2003 from 3 regional energy companies

• Grown via mergers and acquisition of other energy companies

• One of the UK’s largest energy companies

• 15,000 employees at locations throughout the UK

• In 2011 the largest generator of electricity (in Terra Watt hours (TWh) produced) and the largest generator of low-carbon electricity in the UK

• Largest supplier of electricity to non-domestic customers (as measured in TWh sold)

• Fifth largest supplier to domestic gas and electricity customers (measured in numbers of accounts).

Page 5: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.5

• EDF Energy is comprised of three main business units:

- Nuclear Generation (NG)- operates eight nuclear power stations in the UK with a combined

capacity of almost 9,000 megawatts

- Nuclear New Build (NNB)- delivery of the new generation of nuclear plant in line with the EDF

global programme of producing safe, affordable, reliable, low-carbon production of electricity to the UK

- Energy Sourcing and Customer Supply (ESCS)- operates power stations and wind farms- buys and sells power to meet future generation and customer

needs- servicing our domestic customers (5M+)- servicing our small to medium businesses (SME) and large

companies (Major Business)

EDF Energy Structure

Page 6: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.6

EDF Energy Mission, Values and Objectives

Our Vision ‘Leading the energy change’

Our Mission ‘To bring affordable low carbon energy solutions home to everyone’

Our Ambitions

• Zero Harm - ‘To achieve a world-class zero harm safety record’

• Strong Financial Performance - ‘To deliver consistently strong financial performance’

• First Choice for Customers – ‘To be first choice for customers’

• Leadership in Sustainability - ‘To be a leader in sustainability’

• High Performing People – ‘To have high performing people’

• Leading the way in Nuclear – ‘To lead the way in Nuclear Power Generation’

Page 7: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.7

Looking Back

• Why did we embark on journey?

• What did we want to achieve ?

• Challenges and Opportunities

• Roadmap

Page 8: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.8

Why did we embark on the journey ?• Objective

To develop a repository containing details of how the business operates linked to the supporting data and IT architecture.

• Key PrinciplesIn developing the EA Repository the following core principles have been applied:- Common goal and objectives- Common governance framework (methods, standards, roles &

responsibilities)- Common training framework - Common access to information - Single repository of information

• Related Activities- Process Improvement- Portfolio Management- Data Governance and Quality- Governance, Risk and Compliance

Page 9: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.9

What did we want to achieve ?

• Implement an Enterprise Architecture (EA) Repository using one of the currently-existing tool sets available within EDF

• Establish a set of common standards and ways of working to ensure consistency of approach

• Select an EA tool to support the EA Repository• Establish a set of common standards and ways of working to ensure

consistency of approach• Support strategic decision making using content from Repository• Provide ongoing support to projects to exploit the opportunities available

from an enterprise modelling approach

Page 10: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.10

Challenges and opportunities

• Lack of senior stakeholder buy in to EA concepts and value• Lack of business buy in to EA value• Lack of vision around EA concepts and value• Inconsistent model for capturing Architecture content• Disparate EA toolsets in use across EDF Energy• Architecture collateral captured in project documents, document

directories etc.• Lack of re-use of Architecture collateral• Poor communication of Architecture content to stakeholders• Issues with the implementation of EA tools in EDF Energy• Inconsistent modelling standards in place with no governance model to

support

Page 11: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.11

Build• Project initiated to start development of repository, deliveries included:

• Selection of EA Tool• Mandate defined by Senior Management for all projects to use Repository• Delivery of baseline technical platform• Delivery of baseline standards, support model and reference content•Business and IT Architects trained in use of tool• Definition of Support model• Delivery of baseline web content framework

ESCS Enterprise Architecture Repository Roadmap

ExcelEnrichEmbedBuild

Page 12: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.12

ESCS Enterprise Architecture Repository Roadmap

ExcelEnrichEmbedBuild

Embed • Embed the use of the Repository within ESCS•Small Scale adoption of Repository across ESCS on projects •Development of Governance and change control model•Revision of standards and training materials

Page 13: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.13

Enrich •Increase the maturity and scale of Repository usage across ESCS•Develop Strategy level content for Business, IT and Data Architecture across ESCS•Develop ESCS capability for modelling and using the Repository•Develop ESCS learning materials for Repository e.g. lunch n learns, training•Widescale usage of Repository to support ESCS projects

ESCS Enterprise Architecture Repository Roadmap

ExcelEnrichEmbedBuild

Page 14: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.14

Excel •Exploit the content lodged within the Repository to support ESCS Strategic Ambitions and projects•Deliver means for exploiting content in Repository to support strategic planning•Continue to develop ESCS Capability to use Repository•Embed within relationships with Partners

ESCS Enterprise Architecture Repository Roadmap

ExcelEnrichEmbedBuild

Page 15: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.15

Current position – Tool Selection

The Mega Modelling Suite was the tool of choice to establish our Enterprise Architecture

Page 16: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.16

We have developed an Enterprise Architecture Framework to demonstrate each level of the Architecture, the roles involved and what models you are likely to use.

Current Position – EA Framework

Page 17: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.17

Building - IT & Data ContentCity PlanningCity planning consists of grouping the different applications used in the information system into different taxonomies

.

An application is a set of software tools as seen from the software development viewpoint.

Application Overviews

Application Overviews present the enterprise's main applications and the interactions between these applications.An Interaction represents the exchange of information between organizational entities of the system.

Technical Infrastructures

A technical infrastructure is defined by the set of equipment and hardware necessary to run applications and to enable communication between these applications according to their distribution on deployment sites

Application Environment

Data Dictionary

Application TreeThe Application Tree Diagram is used to identify the breakdown of an application into its components:

-sub-applications at the higher level

-services implementing functionalities at the lower level)

The Application Environment Diagram is used to place the application in its environment without considering its internal architecture. We focus on the applications interactions with the rest of the world (other Applications, org-Units, communications).

The dictionary is a set of defined terms with definitions written in business language. The main aim is to hold the single source of the truth for the definitions of the company’s data.

Application Internal Architecture

Describes the internal architecture of an application to reveal how the application functions. Elements appearing in the Internal Architecture Diagram are those necessary for correct operation of the application:- Internal components (modules, services, databases) enabling fulfilment of application "contracts"- Calls for services of other applications

Data ModelsInformation Architecture defines how data is stored, managed and used in an organisation. Data models are used for communicating data definitions, for scoping data requirements for projects and used for mapping applications showing where data is stored. It forms key component in a company’s data strategy.

Page 18: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.18 Title of presentation © 24 November 2009 EDF Energy plc. All rights Reserved.18

Building EA Content - Capability• Process

- Understanding your processes from a functional perspective

- Using capabilities to understand activity impacts on high level business processes.

- Direct link up to motivational model to understand whether the project meets company objectives and motivation

- An up-to-date view of the business and systems landscapes

- Which areas of the landscape would benefit from change

• Governance- Plan your portfolio based on

company objectives- Better understanding of project

delivery through business strategy- Link through to IT functionalities

• Planning- A better understand resource before

projects are launched- The knock-on effects of proposed

changes

CapabilityCapabilityCapabilityCapability

Ac tiv ityAc t iv ityAc t iv ityAc t iv ity

Func tionalityFunc tionalityFunc tionalityFunc tionality

Application

ITServ ic eITServ ic eITServ ic eITServ ic e

Ro leRo leRo leRo le

- Ma n a ge r

- Bi ll i n g M a n ag e r

- C us to m er

Payme nt M ana ge men tPayme nt M ana ge men tPayme nt M ana ge men tPayme nt M ana ge men tB illin g Ca lcul atio nB illin g Ca lcul atio nB illin g Ca lcul atio nB illin g Ca lcul atio nNoti ce Gen er at io nNoti ce Gen er at io nNoti ce Gen er at io nNoti ce Gen er at io nQ ual ity M an ag eme ntQ ual ity M an ag eme ntQ ual ity M an ag eme ntQ ual ity M an ag eme ntRo leRo leRo leRo le

- A q ui re New Cu s to mer

- M ete r Re ade r

- C u sto m er

- R e gu l a tor

P ayme nt Ch ange Notice

Ener gy Co nsumed

Bill

Self S ubmiss ion

P ayment Report

Regu lation

Reading Details

P ayment

Pr efer red Pa yme nt Plan

E n sure Co nfo rmit yE n sure Co nfo rmit yE n sure Co nfo rmit yE n sure Co nfo rmit yto Re gu latio nsto Re gu latio nsto Re gu latio nsto Re gu latio ns

P rov ide Gu ida nceP rov ide Gu ida nceP rov ide Gu ida nceP rov ide Gu ida nce

Is sue Not ice sIs sue Not ice sIs sue Not ice sIs sue Not ice s

Pr ov ide Do mest icPr ov ide Do mest icPr ov ide Do mest icPr ov ide Do mest ic

B illB illB illB ill

P ro ce ss P aym entP ro ce ss P aym entP ro ce ss P aym entP ro ce ss P aym ent

Rec eiv e P a ymen tRec eiv e P a ymen tRec eiv e P a ymen tRec eiv e P a ymen t

Regulator y A dvice

Notice s

Billing Spe cifics

B illing S pecifics

P ayment H istory

Business Process Functional Diagram

Application

Functional

City Plan Diagram

CapabilityCapabilityCapabilityCapability

ESCS Ene rgy Serv ic esESCS Ene rgy Serv ic esESCS Ene rgy Serv ic esESCS Ene rgy Serv ic es

Po sit ion Ma nagemen tPo sit ion Ma nagemen tPo sit ion Ma nagemen tPo sit ion Ma nagemen t

Hedging St rate gy Exec ut io nHedging St rate gy Exec ut io nHedging St rate gy Exec ut io nHedging St rate gy Exec ut io n Mark et & Portf olio AnalysisMark et & Portf olio AnalysisMark et & Portf olio AnalysisMark et & Portf olio Analysis

Cust omer Supp lyCust omer Supp lyCust omer Supp lyCust omer Supp ly

Cust omer Manage mentCust omer Manage mentCust omer Manage mentCust omer Manage ment

Business Su pportBusiness Su pportBusiness Su pportBusiness Su pport

Bus ine ss Mon it orin g Bus ine ss Mon it orin g Bus ine ss Mon it orin g Bus ine ss Mon it orin g

Perf ormanc e Manageme ntPerf ormanc e Manageme ntPerf ormanc e Manageme ntPerf ormanc e Manageme ntRepo rt ingRepo rt ingRepo rt ingRepo rt ing

Operationa l Perf orma nc eOperationa l Perf orma nc eOperationa l Perf orma nc eOperationa l Perf orma nc eRepo rt ingRepo rt ingRepo rt ingRepo rt ing

R isk And Co mplian c eR isk And Co mplian c eR isk And Co mplian c eR isk And Co mplian c e

Da ta Gov ernanc e Da ta Gov ernanc e Da ta Gov ernanc e Da ta Gov ernanc e

Data Qualit yData Qualit yData Qualit yData Qualit y

Financ ial Co ntrolFinanc ial Co ntrolFinanc ial Co ntrolFinanc ial Co ntrol

I nfo rmat io n Se rv ic e Managemen tI nfo rmat io n Se rv ic e Managemen tI nfo rmat io n Se rv ic e Managemen tI nfo rmat io n Se rv ic e Managemen t

Serv ic e Des ignServ ic e Des ignServ ic e Des ignServ ic e Des ign

Serv ic e Ope rat ionServ ic e Ope rat ionServ ic e Ope rat ionServ ic e Ope rat ion

Serv ic e T ra nsitionServ ic e T ra nsitionServ ic e T ra nsitionServ ic e T ra nsition

Serv ic e Strat egyServ ic e Strat egyServ ic e Strat egyServ ic e Strat egy

Pay ment Proc ess ingPay ment Proc ess ingPay ment Proc ess ingPay ment Proc ess ing

Busines s S teerin gBusines s S teerin gBusines s S teerin gBusines s S teerin gBusiness St rategyBusiness St rategyBusiness St rategyBusiness St rategy

S trate gic Busines s Plan ningS trate gic Busines s Plan ningS trate gic Busines s Plan ningS trate gic Busines s Plan ning

B usiness Chan ge andB usiness Chan ge andB usiness Chan ge andB usiness Chan ge andDev elopmentDev elopmentDev elopmentDev elopment

I nfrast ru c tu re Managemen tI nfrast ru c tu re Managemen tI nfrast ru c tu re Managemen tI nfrast ru c tu re Managemen t

Ene rgy As set Manag ementEne rgy As set Manag ementEne rgy As set Manag ementEne rgy As set Manag ement

Asse t Bui ldAsse t Bui ldAsse t Bui ldAsse t Bui ld

Asset Ope rat ion andAsset Ope rat ion andAsset Ope rat ion andAsset Ope rat ion andMain tainac eMain tainac eMain tainac eMain tainac e

D is pose/ De c omissionD is pose/ De c omissionD is pose/ De c omissionD is pose/ De c omissionAss etsAss etsAss etsAss ets

In v est mentIn v est mentIn v est mentIn v est ment

Projec t Inv est mentProjec t Inv est mentProjec t Inv est mentProjec t Inv est mentGov e rna nc eGov e rna nc eGov e rna nc eGov e rna nc e

Cu sto mer Ac quist io nCu sto mer Ac quist io nCu sto mer Ac quist io nCu sto mer Ac quist io n

Bid Man agemen tBid Man agemen tBid Man agemen tBid Man agemen t

Prod uc t Def init ionProd uc t Def init ionProd uc t Def init ionProd uc t Def init ion

Cu sto mer Pros pec t ingCu sto mer Pros pec t ingCu sto mer Pros pec t ingCu sto mer Pros pec t ing

En erg y Su pplyEn erg y Su pplyEn erg y Su pplyEn erg y Su pply

Mete r Data Manag ementMete r Data Manag ementMete r Data Manag ementMete r Data Manag ement

Mark et Pa rt ic ipat io nMark et Pa rt ic ipat io nMark et Pa rt ic ipat io nMark et Pa rt ic ipat io nInt erac t io nInt erac t io nInt erac t io nInt erac t io n

Re gulatory Complie nc eRe gulatory Complie nc eRe gulatory Complie nc eRe gulatory Complie nc e

Ind ust ry Complienc eInd ust ry Complienc eInd ust ry Complienc eInd ust ry Complienc e

Asset Dev elo pmentAsset Dev elo pmentAsset Dev elo pmentAsset Dev elo pment

Asse t Commerc ial isat io nAsse t Commerc ial isat io nAsse t Commerc ial isat io nAsse t Commerc ial isat io n

St rat egic Business Peo pleSt rat egic Business Peo pleSt rat egic Business Peo pleSt rat egic Business Peo plePla nnin gPla nnin gPla nnin gPla nnin g

Financ ial PlanningFinanc ial PlanningFinanc ial PlanningFinanc ial Planning

Mediu m T erm PlanningMediu m T erm PlanningMediu m T erm PlanningMediu m T erm Planning

Budge t Sett ingBudge t Sett ingBudge t Sett ingBudge t Sett ing

Proc urementProc urementProc urementProc urement

Organ isa tional Dev elopmentOrgan isa tional Dev elopmentOrgan isa tional Dev elopmentOrgan isa tional Dev elopment

Perfo rman c e Mana gementPerfo rman c e Mana gementPerfo rman c e Mana gementPerfo rman c e Mana gement

Work f orc e p lann ingWork f orc e p lann ingWork f orc e p lann ingWork f orc e p lann ing

Reward & Re c ognitionReward & Re c ognitionReward & Re c ognitionReward & Re c ognition

Learning & Dev e lop mentLearning & Dev e lop mentLearning & Dev e lop mentLearning & Dev e lop ment

Commun ic ationsCommun ic ationsCommun ic ationsCommun ic ations

Bil l in gBil l in gBil l in gBil l in g

Rec eiv ables Manage memtRec eiv ables Manage memtRec eiv ables Manage memtRec eiv ables Manage memt

Con tac t Ma nagementCon tac t Ma nagementCon tac t Ma nagementCon tac t Ma nagement

Cont rac t Admin ist rationCont rac t Admin ist rationCont rac t Admin ist rationCont rac t Admin ist ration

Busine ss Continuit yBusine ss Continuit yBusine ss Continuit yBusine ss Continuit y

Hedging Strat egy AnalysisHedging Strat egy AnalysisHedging Strat egy AnalysisHedging Strat egy Analysis

Nomin ationsNomin ationsNomin ationsNomin ations

T rade Exec utionT rade Exec utionT rade Exec utionT rade Exec ution

Cus tomer De sk Ma nagemen tCus tomer De sk Ma nagemen tCus tomer De sk Ma nagemen tCus tomer De sk Ma nagemen t

Demand Forec ast ingDemand Forec ast ingDemand Forec ast ingDemand Forec ast ing

Generat ion Forec as tingGenerat ion Forec as tingGenerat ion Forec as tingGenerat ion Forec as ting

We ath er Forec ast ingWe ath er Forec ast ingWe ath er Forec ast ingWe ath er Forec ast ing Mark et Pric e AnalysisMark et Pric e AnalysisMark et Pric e AnalysisMark et Pric e Analysis

Compe titor An aly sisCompe titor An aly sisCompe titor An aly sisCompe titor An aly sis

Cust omer AnalysisCust omer AnalysisCust omer AnalysisCust omer Analysis

R is k St rat egyR is k St rat egyR is k St rat egyR is k St rat egy

Position AnalysisPosition AnalysisPosition AnalysisPosition Analysis

R is k Limit A nalysisR is k Limit A nalysisR is k Limit A nalysisR is k Limit A nalysis

D isa ste r Re c ov eryD isa ste r Re c ov eryD isa ste r Re c ov eryD isa ste r Re c ov ery

W ork A rea Rec ov e ryW ork A rea Rec ov e ryW ork A rea Rec ov e ryW ork A rea Rec ov e ry

Opera tional Perf orma nc eOpera tional Perf orma nc eOpera tional Perf orma nc eOpera tional Perf orma nc e

Inc iden t Ma nagemen tInc iden t Ma nagemen tInc iden t Ma nagemen tInc iden t Ma nagemen t

Pro perty Manageme ntPro perty Manageme ntPro perty Manageme ntPro perty Manageme nt

Fac i li t ies Mana gementFac i li t ies Mana gementFac i li t ies Mana gementFac i li t ies Mana gement

Est ate Manag ementEst ate Manag ementEst ate Manag ementEst ate Manag ement

F in anc ial Ac c o untingF in anc ial Ac c o untingF in anc ial Ac c o untingF in anc ial Ac c o unting

S tat ut ory ReportingS tat ut ory ReportingS tat ut ory ReportingS tat ut ory Reporting

Supplier Relationsh ipSupplier Relationsh ipSupplier Relationsh ipSupplier Relationsh ipManage mentManage mentManage mentManage ment

Inv ento ry Manage me ntInv ento ry Manage me ntInv ento ry Manage me ntInv ento ry Manage me nt

R isk Manda te Set tingR isk Manda te Set tingR isk Manda te Set tingR isk Manda te Set ting

Cred it R isk Managemen tCred it R isk Managemen tCred it R isk Managemen tCred it R isk Managemen t

Sup plier I nv oic e Proc essingSup plier I nv oic e Proc essingSup plier I nv oic e Proc essingSup plier I nv oic e Proc essing Sup plier I nv oic e Paymen tSup plier I nv oic e Paymen tSup plier I nv oic e Paymen tSup plier I nv oic e Paymen t

Exp enses Pay mentExp enses Pay mentExp enses Pay mentExp enses Pay ment Payrol lPayrol lPayrol lPayrol l

T rade c onf irmation s an dT rade c onf irmation s an dT rade c onf irmation s an dT rade c onf irmation s an d

s ett leme ntss ett leme ntss ett leme ntss ett leme nts

Mark et a nd Credit R iskMark et a nd Credit R iskMark et a nd Credit R iskMark et a nd Credit R isk

c ont rolc ont rolc ont rolc ont rol

R isk c on trol monito ringR isk c on trol monito ringR isk c on trol monito ringR isk c on trol monito ring

R isk data v al idat io nR isk data v al idat io nR isk data v al idat io nR isk data v al idat io n

R isk imp ac t ass essme ntR isk imp ac t ass essme ntR isk imp ac t ass essme ntR isk imp ac t ass essme nt

Page 19: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.19 Title of presentation © 24 November 2009 EDF Energy plc. All rights Reserved.19

•Business Process Improvement Understand the ‘how’ and ‘what with’ focusing more on solutions of projects and improvements•Consistent models sharing common information•An up-to-date view of the business and systems landscape•The knock-on effects of proposed changes

Building EA Content – Business Process

The Control is linked to Procedures and Operations

Organisational Process

Application

An application is a set of software tools as seen from the software development viewpoint.

Operation (Task)Operation (Task)Operation (Task)Operation (Task)

Control

The Control is linked to Procedures and Operations

Operation

Application

An application is a set of software tools as seen from the software development viewpoint.

Operation (Task)Operation (Task)Operation (Task)Operation (Task)

Control

Organ isa tiona l Proc essOrgan isa tiona l Proc essOrgan isa tiona l Proc essOrgan isa tiona l Proc ess

Risk

Control and Risk•Understand your operational risks and directly link them to control systems•Reduced risk on 3rd Parties/Externals through knowledge of our processes

Build , T est & R unBuild , T est & R unBuild , T est & R unBuild , T est & R un

Use r Acc ep tan c eUse r Acc ep tan c eUse r Acc ep tan c eUse r Acc ep tan c eBuild

Instructions

Developeravailabilityinformation

RequiredServer(s)

Information

UpdatedDeveloperAvailab ilityInformation

EnvironmentRequirementInformation

Appl icationReady for

Build

ApplicationReady For

DeploymentInformation

Non-Agile DomainRequirements

Information

Non-Agile TestEnvironments

Information

Setu pSetu pSetu pSetu p

D ev e lop er &D ev e lop er &D ev e lop er &D ev e lop er &

En v iro nmen tEn v iro nmen tEn v iro nmen tEn v iro nmen t CSSICSSICSSICSSI

SystemSystemSystemSystem

Arc hite ctArc hite ctArc hite ctArc hite ct

(ESCS)(ESCS)(ESCS)(ESCS)

CSSI IT Op sCSSI IT Op sCSSI IT Op sCSSI IT Op s

(App lica t ion s(App lica t ion s(App lica t ion s(App lica t ion s

M an a ge men t)M an a ge men t)M an a ge men t)M an a ge men t)

Business Process Environment Diagram

Bui ld, Tes t & R unBui ld, Tes t & R unBui ld, Tes t & R unBui ld, Tes t & R un

U se r Acc eptan ceU se r Acc eptan ceU se r Acc eptan ceU se r Acc eptan ce

Setu p D eve lope r &Setu p D eve lope r &Setu p D eve lope r &Setu p D eve lope r &

En v iro nmentEn v iro nmentEn v iro nmentEn v iro nment

Appl icati onReady for

Buil d

Requi redServer( s)

Informati on

Developeravailabil ityinformati on

Updated

DeveloperAvailabi lityInformati on

Bui ld

Instruc tions

Envi ronmentRequirementInformati on

D ev elop mentD ev elop mentD ev elop mentD ev elop ment

TeamTeamTeamTeam

Future ProjectInit ial isati onInformati on

CSSICSSICSSICSSI

So ftwa reSo ftwa reSo ftwa reSo ftwa re

L ice nc i ngL ice nc i ngL ice nc i ngL ice nc i ng

TeamTeamTeamTeam

Al locatedLi cence

Information

Li cence

RequestInformation

Software Li cencesin Place

Information

RequestedSoftwareLicences

Information

Purchas ing &Fundi ng

Information for

N ew Software

New Software &All ocated Li cence(s)

Information

CSSI IT OpsCSSI IT OpsCSSI IT OpsCSSI IT Ops

(Appl ica t ions(Appl ica t ions(Appl ica t ions(Appl ica t ions

Ma nag ement)Ma nag ement)Ma nag ement)Ma nag ement)

CSSI Syste mCSSI Syste mCSSI Syste mCSSI Syste mArchite ctArchite ctArchite ctArchite ct(ESCS)(ESCS)(ESCS)(ESCS)

Appli cation ReadyFor Deployment

Information

Non-Agile Domai nRequirements

Information

Non-Agil e Tes tEnvi ronmentsInformation

CSSI IT OPSCSSI IT OPSCSSI IT OPSCSSI IT OPS

(D C W IN TEL)(D C W IN TEL)(D C W IN TEL)(D C W IN TEL)

NewPatches forDeployment

Manage Application Development On Red Netw ork(ESCS::Specif ic::UFO::Production::To Be) - Business

Process Component Diagram

Business Process Component Diagram

Do mest i c B il lin g T eamDo mest i c B il lin g T eamDo mest i c B il lin g T eamDo mest i c B il lin g T eam

Regul atoryChange Not ice

Customer O wn Read

Payment Pl anChange Not ice

- Bank

Draw Down Not ice

- Bi llingM anager

Payment Report

- Cust omer

Preferred PaymentP lan

- Regu lator

Regulati on

- Meter Reader

Reading Detai l

- Cus tomer

Payme nt Proce ssi ngPayme nt Proce ssi ngPayme nt Proce ssi ngPayme nt Proce ssi ngQ ual ity Assu ranc eQ ual ity Assu ranc eQ ual ity Assu ranc eQ ual ity Assu ranc e

Add Reg ula toryAdd Reg ula toryAdd Reg ula toryAdd Reg ula tory

Req ui re men tsReq ui re men tsReq ui re men tsReq ui re men ts

Gene rate N ot ic esGene rate N ot ic esGene rate N ot ic esGene rate N ot ic es

Ca lc ula te Dom est icCa lc ula te Dom est icCa lc ula te Dom est icCa lc ula te Dom est ic

B i ll ingBi ll ingBi ll ingBi ll ing

Re cei ve a nd Proc essRe cei ve a nd Proc essRe cei ve a nd Proc essRe cei ve a nd Proc ess

Pa ym entPa ym entPa ym entPa ym ent

Customer Detai ls

Payment

RegulatoryAdvice

Bi lli ng Specif ics

Payment History

Bil l Customer (ESCS - Demo) - Business ProcessImplementation Diagram

Bi ll

Payment Pl an ChangeCustomer Detai ls

Business Process Implementation Diagram

D ev elopment ManagerD ev elopment ManagerD ev elopment ManagerD ev elopment ManagerProjec t ManagerProjec t ManagerProjec t ManagerProjec t Manager

- Implement Non-StandardSoft ware

Non-s tandards oftware

RequirementsInformation

- Development

Team

Project requi rementsand details

Ass essAss essAss essAss ess

RequirementsRequirementsRequirementsRequirements

Ass essAss essAss essAss ess

av aila bleav aila bleav aila bleav aila ble

D ev eloperD ev eloperD ev eloperD ev eloper

Cap ac ityCap ac ityCap ac ityCap ac ity

????Is Dev eloperIs Dev eloperIs Dev eloperIs Dev eloper

Capac ityCapac ityCapac ityCapac ity

Av ai lable?Av ai lable?Av ai lable?Av ai lable?

No

InformInformInformInform

Dev elopmentDev elopmentDev elopmentDev elopment

M anager thatM anager thatM anager thatM anager that

no De v eloperno De v eloperno De v eloperno De v eloperCap ac ityCap ac ityCap ac ityCap ac ity

Av a ilableAv a ilableAv a ilableAv a ilable

Asses sAsses sAsses sAsses s

Proj ec tProj ec tProj ec tProj ec t

R equirementsR equirementsR equirementsR equirements

W ith RegardsW ith RegardsW ith RegardsW ith Regards

to Sof twa reto Sof twa reto Sof twa reto Sof twa re

T ypeT ypeT ypeT ype

????

N on-N on-N on-N on-

StandardStandardStandardStandard

Sof twareSof twareSof twareSof tware

R equired?R equired?R equired?R equired?

Yes

InformInformInformInform

D ev elopmentD ev elopmentD ev elopmentD ev elopment

Manager andManager andManager andManager and

CSSI SystemCSSI SystemCSSI SystemCSSI System

Arc hi tec t (ESCS)Arc hi tec t (ESCS)Arc hi tec t (ESCS)Arc hi tec t (ESCS)

Non-standardNon-standardNon-standardNon-standard

sof tw are issof tw are issof tw are issof tw are is

requiredrequiredrequiredrequired

Future ProjectInitiali sati onInformat ion

Yes

Inform BuildInform BuildInform BuildInform Build

Manag erManag erManag erManag er

Dev e loperDev e loperDev e loperDev e loper

Capac ityCapac ityCapac ityCapac ityAv ailab leAv ailab leAv ailab leAv ailab le

Developeravail abilityi nformation

Projec t requirementsand detai ls

No

- Source Extra

DevelopmentCapacity

Proj ectRequirements

- Source Extra

DevelopmentCapacity

DeveloperRequirementInformation

- Build, Test &Run User

Acceptance

- AssessEnv ironment &

BuildRequirements

Assess Sof tw are Type & Developer Capac ity in Agile Domain (ESCS::Spec if ic ::UFO::Development::To Be) - Flow chart

Business Process

Page 20: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.20

Current Position

• Progress to date � Mega Tool selected for EA modelling� EA Framework Developed� Process Modelling and IT Standards Defined� 1st Generation Website� Training Courses Developed� Built the Key Components of the EA Content

Page 21: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.21

Next Steps

• Implement EA Operating Model and Governance Framework across ESCS

• Further exploit content in repository to enable wider support for decision making

• Bring all the Architecture domains together in a single repository

• Continue development of EA Content

• Roll out the training to increase the capability of our modelling community

• Publishing of MEGA content to non-MEGA users

Page 22: Improving Business Outcomes using EA

Protect Commercial - MEGA Confernce 2013 Presentation © 1st Feb 2013 EDF Energy plc. All rights Reserved.22

Key Learning Points

• EA required strong and committed sponsorship• EA requires alignment to company mission, objectives and values• Recognition that EA on its own will not deliver financial benefits, it

requires a business change framework to help realise those benefits• EA needs to be a business driven activity to achieve its potential benefits• Businesses need to understand potential benefits and take ownership for

building the content• Effective Stakeholder Management required at all stage of lifecycle to

gain and support buy in• Financial investment required to acquire appropriate resources • Effective development of an EA requires the correct skills, knowledge and

experience - £££• A roadmap/timetable required to drive delivery with supporting

implementation plan

Page 23: Improving Business Outcomes using EA

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