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Implementing Statit PPR: Transforming Provider OPPE Reporting from Paper to an Electronic Solution Tammy Gray Senior Clinical Analyst Advocate Good Shepherd Hospital Dan Schober Vice President, Statit Product Manager Midas+ Solutions

Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 1: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Implementing Statit PPR:

Transforming Provider

OPPE Reporting

from Paper to an Electronic Solution

Tammy Gray Senior Clinical Analyst

Advocate Good Shepherd Hospital

Dan Schober Vice President, Statit Product Manager

Midas+ Solutions

Page 2: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Objectives

OPPE – a little history

Share our journey and some tips

Next Steps

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Page 3: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

My Background

Quality Discipline

MIDAS+ System Manager

Medical Informatics

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Page 4: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

A little history on OPPE

Pre-2007

The Joint Commission

was bored…

Blah blah blah,

blah blah, blah

blah blah

blah…

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Page 5: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

…and decided we didn’t have enough to do…

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Page 6: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

…so they proudly

presented us with

Revised Medical

Staff Credentialing

and Privileging

Standards for 2007

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Page 7: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

“Old Way”

Produce data on a physician once every two years at reappointment

Translation: data run once a year on half of the medical staff

Only the department head saw the data

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Page 8: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Mortalities

So long,

Goldie

“Old Way”

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Page 9: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

So long,

Goldie

Mortalities Length of stay

“Old Way”

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Page 10: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Meaningful, actionable data, provided ongoing for all physicians… and they need to see them!

“New Way”

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Page 11: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

What does ongoing mean again?

“New Way”

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Page 12: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

New standards, new concepts

Focused Professional Practice

Evaluation (FPPE) – i.e. competency

Ongoing Professional Practice

Evaluation (OPPE) – i.e. performance

Ongoing means? Well, less than once a year. . . that’s periodic

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Page 13: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Framework

The Joint Commission offered the Accreditation Council

for Graduate Medical Education (ACGME) Six Core

Competencies as an option, but does not require that they

be used.

Patient Care

Medical Knowledge

Practice-based Learning and Improvement

Interpersonal and Communication Skills

Professionalism

System-based Practice

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Page 14: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

The “Lite” Report

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Page 15: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 16: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 17: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 18: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Good Shepherd leaders dedicated 1 FTE to develop the processes, indicators, relationships, and actualize the OPPE program

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Page 19: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Job Description

• Develop and maintain OPPE database

• Working with the Medical Staff, identify and develop

pertinent and relevant clinical and non-clinical indicators to

be included on the OPPE report

• Provide ongoing accurate reporting of the OPPE report to

medical staff

• Provide consultation/training regarding the design of quality

measurement plans identifying and analyzing key

processes

• Provide data analysis for Administration, Management,

Medical Staff, Quality Management, and Advocate

Performance Enhancement

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Page 20: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Once upon a time… a long time ago in lands

far, far away…

We weren’t aligned

We collected very different data

We struggled to identify commonalities

Good Shepherd Christ Good Samaritan Trinity

South Suburban

Illinois Masonic

Lutheran General

Condell

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Page 21: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Mediocrity not an option…

They wanted “WOW Factor”

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Page 22: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Transition to Crystal Reports

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Page 23: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Transition to Crystal Reports

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Page 24: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Transition to Crystal Reports

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Page 25: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Transition to Crystal Reports

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Page 26: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Good Shepherd OPPE Departments

Anesthesia

Emergency Dept

Family Medicine

Internal Medicine (including subspecialties)

OB-GYN

Pathology

Pediatrics and Neonatology

Psychiatry

Radiology

Surgery (including subspecialties)

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Page 27: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Transition to Crystal Reports

41 formulas

for one profile

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Page 28: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Paper Profiles – 2 pgs

Cover Page – 1 pg

Data Definitions – 2 pgs

6,000 sheets of paper a year

Hours and hours of staff prep time

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Page 29: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Key Partnerships (to achieve meaningful data)

Medical Staff Office

Chair persons

HIM

Quality Specialists/RNs

IT department

EDW staff

Medical Quality Director

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Page 30: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Scope of work:

-establish key relationships

-improve physician attribution

-develop visually appealing profiles

-maintain the physician dictionaries

-identify and capture meaningful data

-maintain indicator documentation (breadcrumbs)

-get the profiles out to physicians

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Page 31: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Did the Joint Commission really

think through this idea?

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Page 32: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Paper Crystal Reports

Numerous formulas

Vetting was critical

Unsustainable process

No one cared…

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Page 33: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

1. Anyone using a paper/hybrid process to satisfy

OPPE requirements?

2. Anyone currently using Statit PPR for OPPE?

3. Another vendor’s solution?

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Page 34: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Choosing Statit

Voice of the Customer - physicians,

frankly, didn’t really want any solution,

paper or electronic, for displaying their

performance data

One physician did say the tool needed

to show them the patients!

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Page 35: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Choosing Statit

We knew Statit was the only true

OPPE management tool available…

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Page 36: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Choosing Statit

Installation was quick and relatively

seamless…

Implementation, while keeping the old

process going, is daunting

Page 37: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 38: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 39: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 40: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 41: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 42: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 43: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip: develop new process flow

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Page 44: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip:

One-page Physician Guide

AKA, “Get into Statit in 4 Easy Steps”

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Page 45: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list
Page 46: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 47: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip: Attribution

Addressing physician attribution is no longer optional

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Page 48: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Physician Attribution

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Page 49: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 50: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 51: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip:

Statit is built like an engineer thinks…linear…no icons…designed for “database” & “techie” types

Recommendation: have a database geek on the project

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Page 52: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Data orientation in Excel

Date Provider ID Indicator Numerator Denominator

Date

Provider ID

Indicator

Numerator

Denominator

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Page 53: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Four steps to building a profile in

Midas+ Statit

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Page 54: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Physician Profiles

1. Create the Data Source

2. Build an indicator

3. Create a Profile

4. Add indicator to the Profile

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Page 55: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Important Distinction

Statit piMD =

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Page 56: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Important Distinction

Statit piMD = Performance Indicator and Management Dashboard

Statit PPR = Physician Profile and Review

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Page 57: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Create the Data Source

Where do I do this?

• PPR Admin\Data Source Admin

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Page 58: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Build an Indicator

Where do I do this?

• Indicator Admin\Indicator Admin

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Page 59: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Create a Profile

Where do I do this?

• PPR Admin\Profile Configuration

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Page 60: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Add indicators to the Profile

Profile Configuration Indicators tab

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Page 61: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

View the Profile

Where do I do that?

• Profiling\View Profile

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Page 62: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip: Decide your strategy early

• Will all physicians have logins, or only those who ask?

• How will they get them?

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Page 64: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip: Decide your strategy early

• How often will you release Statit

OPPE?

• When?

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Page 65: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip: Release Calendar

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Page 66: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip: Decide your strategy early

Other Considerations…

• How many profiles will there be?

• Are there indicators common to all?

• Who will be the indicator experts?

• Who gets contacted for data errors?

• Who will monitor profile review completions?

• Build vetting into your process because there will be errors (but Statit lets you fix them real time)

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Page 67: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Lean Tips for Navigating

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Page 68: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip: Easily Identify Indicators

“Under Construction”

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Page 69: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Statit Tip: Same Indicator – different

purposes

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Page 70: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Tips for Managing Manual & Core Data

Considerations to assure indicator integrity over time

– Master Indicators list

• Details due dates for getting data entered

• Includes manual data pulls by analyst

• Includes data owners

– Maintaining changes with Core indicators

• Partner with your abstractors

• Review definitions every six months

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Page 71: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

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Page 72: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Our Next Steps

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Page 73: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

2012 Changes to Our Accreditation

TJC accreditation ceases

DNV accreditation begins

Follows CMS Conditions of Participation

FPPE/OPPE is not specified

FPPE/OPPE embedded in our Medical Staff Bylaws

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Page 74: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

2013 and Beyond

To date Good Shepherd has successfully run two

OPPE cycles with our entire medical staff using

Statit PPR exclusively

Next steps Allied Health

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Page 75: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

2013 and Beyond

Continue to increase physician interest

Increase physician access to their profiles

Add more specialty-specific indicators

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Page 76: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Summary

Origins of OPPE

Good Shepherd’s transfer from paper to electronic OPPE

Decision to choose Statit

Sample profiles

Tips for navigating Statit

Developing a Statit OPPE strategy

Our next steps

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Page 77: Implementing Statit PPR: Transforming Provider OPPE Reporting · Tips for Managing Manual & Core Data Considerations to assure indicator integrity over time –Master Indicators list

Thank you for attending.

Questions?

Tammy Gray

Sr. Clinical Analyst, OPPE concentration

[email protected]

Dan Schober

VP Statit Product Manager

[email protected]

- 77 - 2013 Midas+ User Symposium