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Implementing Performance Management Systems. It’s Not Fiction. December 4, 2013. Six-Word Memoir®. Analog man in a digital world . Less than fortunate more than lucky. Contemplated joining circus. Foolishly chose college. Laundry never done. Children always d ressed. - PowerPoint PPT Presentation
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Implementing Performance Management Systems
It’s Not FictionDecember 4, 2013
Six-Word Memoir®
Laundry never done. Children always dressed.
Wake up. Coffee. Back to bed.
Scars tell what words just can't.
Analog man in a digital world.
Less than fortunate more than lucky.
Contemplated joining circus. Foolishly chose college.
What’s your story?
Talk the talk, walk the walk.
More data does not equal change.
Compliance then quality for culture change.
Nobody came here to enter data.
Performance Management
“…make adaptive changes as they learn from experience.”
Types of Performance Management
Tactical
- day to day basis
- detailed unit analysis
- small feedback loops
- front line
Strategic
- extended periods of time
- aggregated
- large feedback loops
- organization
Types of Performance ManagementTactical Strategic
Our Story
Chapter 1
Once upon a time…
Chapter 2
A Coke bottle in the Kalahari
Chapter 3:
Duplicates, Gaps, and Progress
Chapter 4
ReVision
Chapter 5
Infrastructure Investment
Chapter 6
The Compliance Trap
Chapter 7
It’s Who We Are
Q&ADiscussion
Q&ADominique Bernardo
Vice President, Quality AssuranceCongreso
Juan De Angulo
Director of Data & EvaluationCongreso
