Implementation of GRN’s in EuropeImplementation of GRN’s in Europe

Lessons Learned from Various Lessons Learned from Various Nationwide ProjectsNationwide Projects

Maarten Tijssens, TetraNedMaarten Tijssens, TetraNed

AgendaAgenda TechnologiesTechnologies

TETRA (open standard)TETRA (open standard) Tetrapol (proprietary system)Tetrapol (proprietary system)

Various projects in EuropeVarious projects in Europe

Lessons learnedLessons learned

QuestionsQuestions

Technologies: User choiceTechnologies: User choice Technology choices:Technology choices:

TDMA 25kHz systemsTDMA 25kHz systems TetrapolTetrapol CDMA MHz networksCDMA MHz networks APCO 25APCO 25 Traditional FM 25/12.5/6.25kHzTraditional FM 25/12.5/6.25kHz MESA broadbandMESA broadband GSMGSM

Conclusion: TETRA … the economic Conclusion: TETRA … the economic higher capacity solution that can be higher capacity solution that can be customised to meet users’ needscustomised to meet users’ needs

Countrywide Projects in progress

Likely to be TETRA

No known/firmProject Progress

Countrywide networkTETRA

Regional Network TETRA

Countrywide networkTETRA under

implementation

Tender processCountrywide networks

Likely to be TETRA

European Public Safety NetworksEuropean Public Safety Networks

Tetrapol Network

Various projects in EuropeVarious projects in Europe There are various projects in Europe, a.o.:There are various projects in Europe, a.o.:

Austria Austria Belgium (Astrid)Belgium (Astrid) GreeceGreece Finland (VIRVE)Finland (VIRVE) Netherlands (C2000)Netherlands (C2000) United Kingdom (Airwave)United Kingdom (Airwave) OthersOthers

Portugal Hungary Russia Germany Italy South Africa

Disasters have often been Major Disasters have often been Major MotivatorsMotivators NetherlandsNetherlands

Fireworks disaster & Disco FireFireworks disaster & Disco Fire NorwayNorway

Train accident in 2000, followed by Train accident in 2000, followed by several marine accidentsseveral marine accidents

SwedenSweden Disco Fire & EU Summit in GothenburgDisco Fire & EU Summit in Gothenburg

United KingdomUnited Kingdom Train accidents at Clapham, Kings Cross Train accidents at Clapham, Kings Cross

and disaster at and disaster at HillsboroughHillsborough stadium stadium September 11th attacks were September 11th attacks were

'experienced' worldwide'experienced' worldwide InteroperabilityInteroperability is getting more attention is getting more attention

than everthan ever It is becoming inconceivable to plan for It is becoming inconceivable to plan for

non-interoperabilitynon-interoperability

What have all the projects in What have all the projects in common?common? Open Standard or Proprietary System?Open Standard or Proprietary System?

Tetra or TetrapolTetra or Tetrapol Private or Public NetworkPrivate or Public Network

Government Owned-Government Operated Government Owned-Government Operated (GO-GO)(GO-GO)

C2000 and Virve Government Owned-Company Operated (GO-Government Owned-Company Operated (GO-

CO)CO) ASTRID

Company Owned-Company Operated (CO-CO) Company Owned-Company Operated (CO-CO) AIRWAVE and Austria

Professional or Commercial SystemProfessional or Commercial System Tetra or GSM/UMTSTetra or GSM/UMTS or CDMA or CDMA

One Tetra Infrastructure supplier, most have One Tetra Infrastructure supplier, most have several terminal suppliersseveral terminal suppliers

Level of Level of CoverageCoverage

Sharing?Sharing? AllAll emergency services (Police, Fire, emergency services (Police, Fire,

Ambulance)?Ambulance)?

Advantages of SharingAdvantages of Sharing one one InfrastructureInfrastructure OperationalOperational

One homogenious system - One system One homogenious system - One system for users to be trained on – One for users to be trained on – One seamless system with equal service for seamless system with equal service for all users - Same QoS.all users - Same QoS.

CostCost One Network Management system – One One Network Management system – One

provissioning system – One security provissioning system – One security system – One system to maintain and system – One system to maintain and spare parts.spare parts.

Environmental benefitsEnvironmental benefits Spectrum efficiencySpectrum efficiency Affordable resilienceAffordable resilience

Required rRequired redundancy can be edundancy can be designeddesigned into professional into professional systemssystems

Physical security of sitesPhysical security of sites Opportunity for sOpportunity for shared control roomshared control rooms

Belgium (Astrid)Belgium (Astrid) Supplier:Supplier:

Nokia supplier of infrastructureNokia supplier of infrastructure Cleartone, Motorola, Nokia, Sepura, Cleartone, Motorola, Nokia, Sepura,

Teltronic terminals – 20,000 in Teltronic terminals – 20,000 in operation. operation.

Centralized control rooms.Centralized control rooms. Remarks:Remarks:

Decided initially to use own sites and Decided initially to use own sites and build new towersbuild new towers

Delays in getting operational largely because of problems with site acquisitions

Coverage needs have changed – in-Coverage needs have changed – in-door coverage required.door coverage required.

GreeceGreece MoD purchased system for OlympicsMoD purchased system for Olympics – –

will be the basis for nationwide roll-out.will be the basis for nationwide roll-out. System used by government agenciesSystem used by government agencies Second system used for games Second system used for games

officials and public transportofficials and public transport System implemented in less than 8 System implemented in less than 8

monthmonth Motorola provideMotorola providedd infrastructure infrastructuress and and

Frequenties half of the Frequenties half of the control consolescontrol consoles Nokia / MotorolaNokia / Motorola / Sepura / Sepura provide providedd

terminalsterminals for the two operational for the two operational systems during the Olympics.systems during the Olympics.

Highly successfull with more than Highly successfull with more than 12,000,000 calls during the 3 weeks.12,000,000 calls during the 3 weeks.

UK (Airwave)UK (Airwave) ProgressProgress

Initial dInitial delays due to problems with elays due to problems with site site acquisitionsacquisitions

Foot and mouth epidemic delayed Foot and mouth epidemic delayed progressprogress

StatusStatus But - network completed on time But - network completed on time 353500 sites operational 00 sites operational > 100> 100,000 terminals in operation from 4 ,000 terminals in operation from 4

terminal vendorsterminal vendors – expected to grow to – expected to grow to > 200,000 terminals> 200,000 terminals

Ambulance Authorities in tender process Ambulance Authorities in tender process Will join the Airwave network for Will join the Airwave network for

InteroperabilityInteroperability Fire Authorities in tender processFire Authorities in tender process

Airwave or Tetrapol?Airwave or Tetrapol? results expected in results expected in OctoberOctober

The Netherlands: Why C2000?The Netherlands: Why C2000? In the pastIn the past::

Approx. 100 Approx. 100 networksnetworks Analogue Analogue technologytechnology Separate GSM & Separate GSM & RadioRadio Separate Separate frequenciesfrequencies Mono-disciplineMono-discipline Limited coverageLimited coverage Voice/DataVoice/Data Can be Can be eavesdroppedeavesdropped

C2000:C2000: One networkOne network Digital technologyDigital technology ‘ ‘Telephony on Telephony on portable’portable’ Talk groupsTalk groups MultidisciplinaryMultidisciplinary Nation-wide Nation-wide coveragecoverage Voice & DataVoice & Data UntappableUntappable Individual callsIndividual calls InternationalInternational ‘ ‘Schengen Schengen compliant’compliant’

Introduction to C2000Introduction to C2000 FirstFirst nation-wide, nation-wide, multidisciplinarymultidisciplinary network network Network Deployment with amazingly Network Deployment with amazingly high level high level

of ambitionof ambition reorganisation of forcesreorganisation of forces

from app. 80 separate, dissimilar regions to 26 congruent regions

consolidation of control rooms and consolidation of control rooms and introduction of new C&C systemsintroduction of new C&C systems

Dutch governmental situationDutch governmental situation high levels of high levels of local autonomylocal autonomy consensus cultureconsensus culture complex financing constructionscomplex financing constructions existing existing high quality high quality networksnetworks political distrustpolitical distrust of major infrastructure of major infrastructure

projectsprojects Press hostile to C2000 from the beginningPress hostile to C2000 from the beginning

Key figuresKey figures TETRA Infrastructure (Motorola Dimetra)TETRA Infrastructure (Motorola Dimetra)

Intended for Police, Fire and AmbulanceIntended for Police, Fire and Ambulance Switches: 15 zones, 1 fall-back and 2 testSwitches: 15 zones, 1 fall-back and 2 test Antenna-sites/base stations: 450Antenna-sites/base stations: 450++

height: 52,5 meters new vs. old = 85:15

NB: No problem with site acquisitions (special law)

95% nation-wide coverage95% nation-wide coverage portable–on-the-hip, outside

Paging (Flex) InfrastructurePaging (Flex) Infrastructure Predominantly for (voluntary) firemenPredominantly for (voluntary) firemen Switches: 1 operational, 1 fall-back and 2 Switches: 1 operational, 1 fall-back and 2

testtest Antenna-sites: same as TETRAAntenna-sites: same as TETRA

Consolidation and ConvergenceConsolidation and Convergence Safety regionsSafety regions

Fire services, ambulance, police have Fire services, ambulance, police have (almost) reorganised to the same scale of (almost) reorganised to the same scale of operations in 25 safety regionsoperations in 25 safety regions

Control roomsControl rooms 65 mono disciplinary control rooms have 65 mono disciplinary control rooms have

been merged into 27 been merged into 27 multidisciplinary control multidisciplinary control roomsrooms (almost) (almost)

Systems and proceduresSystems and procedures All regions use standardised radio control All regions use standardised radio control

systems and standardised systems and standardised command and command and controlcontrol systems systems

Fleet mappingFleet mapping is standardised and is standardised and coordinated on a national levelcoordinated on a national level

C2000 emerging as standard carrier for C2000 emerging as standard carrier for secure secure mobile datamobile data, position information etc., position information etc.

Initiative underway for national standard GISInitiative underway for national standard GIS

Status of the C2000 NetworkStatus of the C2000 Network Roll-outRoll-out

RegionsRegions start region Amsterdam live in 2000 three country trial Aachen-area in 2002 25 regions + 2 national services

Control roomsControl rooms 30 control rooms (some are still being built) currently 24 shared control rooms 2 control rooms truly multidisciplinary

Tools and proceduresTools and procedures national standardised fleet map 24 regions and 2 national services use standard

C&C-system all control rooms use standard radio control

system UsersUsers

currently 21 regions & 1 national service use Tetra network, about 25.000 users

rollout will be complete in Q4 2005 several thousands 'secondary users' coming on

board C2000 and Astrid to be linked through C2000 and Astrid to be linked through ISIISI

Lessons Learned (1)Lessons Learned (1)

Expectations change during the course of a project …Expectations change during the course of a project …

The rise of GSM networks have The rise of GSM networks have reshaped user expectationsreshaped user expectations

Indoor coverage…Indoor coverage…

Lessons Learned (2)Lessons Learned (2) Acceptance and TrustAcceptance and Trust

Traditional issues of central versus Traditional issues of central versus local ownershiplocal ownership

trust becomes a major issue Acceptance Acceptance on the work flooron the work floor is highly is highly

volatile and THE volatile and THE major success factormajor success factor Indoors coverage was a major issue Indoors coverage was a major issue

that died downthat died down Leading edge technology?Leading edge technology?

There is a degree of ‘There is a degree of ‘future sellingfuture selling’ by ’ by most vendorsmost vendors

TETRA implementation lags behind on TETRA implementation lags behind on user demandsuser demands

… … bleeding edge?bleeding edge?

Lessons Learned (3)Lessons Learned (3) System delivery per 1st. July 2004System delivery per 1st. July 2004

Within 4 months of original scheduleWithin 4 months of original schedule Within the original budgetWithin the original budget

Political and operational objectivesPolitical and operational objectives Meets political objectivesMeets political objectives Meets operational objectivesMeets operational objectives

Enabled changeEnabled change New digital radio networkNew digital radio network Consolidation of control roomsConsolidation of control rooms Alignment into 25 safety regionsAlignment into 25 safety regions

Thank youThank youMaarten TijssensMaarten TijssensManaging DirectorManaging Director

TetraNedTetraNedPO Box 537PO Box 5372800 AM Gouda2800 AM GoudaThe NetherlandsThe Netherlands

m.tijssens@tetraned.nlm.tijssens@tetraned.nl