9
 Document code Product name M2000 Target readers M2000 O&M Engineer Product version M2000V100R005 Edited by Document version V1.0 iManager M2000V100R005 Fault Location Information Collection Guidance Drafted by: Chen Zhixue Date: 2005/08/30 Reviewed by: Date: Reviewed by: Date: Approved by: Chen Zhixue Date: 2005-8-31 Huawei Technologies Co., Ltd. i 

iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

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Page 1: iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 19

Document code Product name M2000

Target readers M2000 OampM EngineerProductversion

M2000V100R005

Edited by Documentversion

V10

iManager M2000V100R005 Fault

Location Information CollectionGuidance

Drafted by Chen Zhixue Date 20050830

Reviewedby

Date

Reviewedby

Date

Approvedby

Chen Zhixue Date 2005-8-31

Huawei Technologies Co Ltd

i

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 29

All rights reserved

ii

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 39

iManager M2000V100R005 Fault Location Information Collection GuidanceFor internal use only

i

Revision Record

Date Revision Description Author

2005-8-30 V10 Chen Zhixue

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 49

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 59

iManager M2000V100R005 Fault Location Information Collection Guidance

1

1 Overview

This manual provides operation guide of the tracetool which is used to collect

information of M2000V1 system

2 Operation Guide

21 ftp tracetool script to M2000 server

Transmitting the script trace23sh to the directory tmp of M2000 server by ftp inasc mode as m2000 user

C ftp 129911 input the real server ip address here

usernamem2000

password xxxxxx

Please input m2000 userrsquos password here if you didnrsquot set password for

m2000please set it first

passwd m2000

please input new password xxxx

please confirm the new password xxxx

exit

ftpgtcd tmp

ftpgtlcd C

ftpgtasc

ftpgt put trace23sh

ftpgtquit

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 69

iManager M2000V100R005 Fault Location Information Collection Guidance

2

22 Execute the script

cd tmp

ls trace23sh

checking if the script trace23sh exists if not transmit the script file again referring

to last step

sh trace23sh

The following is the prompting information that appears during the operation and

some questions will be put forward to the user Refer the details to [Notes]

Welcom to Use trace23Please Select Module(s) to Collect Information

===============================================================

Modules

(1) Solaris Basic Info

(2) M2000 Server Info

(3) M2000 Adapter Info

(4) Sybase Database Info

(5) Solaris Performance Info

(6) All above

----------------------------------------------------------------

Press 1-6 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 79

iManager M2000V100R005 Fault Location Information Collection Guidance

3

[Notes] Enter the module No which log information need to be collected you

can choose one or above modules and press [Enter]

eg1

collect the information about modules as Solaris Basic Info(1)M2000

Server Info(2)Sybase Database Info(4) input as follows

gt1 (press 1 then press [Enter])

gt2 (press 2 then press [Enter])

gt4 (press 4 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg2

collect the information about all modules input as follows

gt6 (press 6 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg3

collect the information of module(3)M2000 Adapter Info input as follows

gt3 (press 3 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

After module selection the following information is prompted

You have selected

(3) M2000 Adapter Info

Are you sure [noyes]

(default is yes press Enter if you agree)

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 89

iManager M2000V100R005 Fault Location Information Collection Guidance

4

[Notes] Please confirm your input information if correct press [Enter] if not

type no

if module (3) is selected the version list of adapter will be prompted asfollows

M2000 Adapter Info Collecting

Following adapters installed

================================================================

1 --- cbssadapter [versionV100R003B02D000] [BAMIPNull]

2 --- cbssadapter [versionV100R003B02D001] [BAMIPNull]

3 --- chlr33adapter [versionV100R003B02D001] [BAMIP1211111111]

4 --- imscadapter [versionV100R003B02D001] [BAMIP101292634]

5 --- cbssadapter [versionV100R003B01D108] [BAMIP1111]

----------------------------------------------------------------

Press 1-5 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

[Notes] Enter the module No which log information need to be collected youcan choose one or above modules and press [Enter]

The script will automatically collect all the information of selected modules

and prompt the file size

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 99

iManager M2000V100R005 Fault Location Information Collection Guidance

5

23 Send back the result

m2000tracetarZ under is the result which is under tmp please get it by ftp in bin

mode

C ftp 129911

usernamem2000

password xxxxxx

ftpgtcd tmp

ftpgt lcd C

ftpgt bin

ftpgtget m2000tracetarZ

ftpgt quit

Then email the m2000tracetarZ to us

Page 2: iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 29

All rights reserved

ii

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 39

iManager M2000V100R005 Fault Location Information Collection GuidanceFor internal use only

i

Revision Record

Date Revision Description Author

2005-8-30 V10 Chen Zhixue

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 49

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 59

iManager M2000V100R005 Fault Location Information Collection Guidance

1

1 Overview

This manual provides operation guide of the tracetool which is used to collect

information of M2000V1 system

2 Operation Guide

21 ftp tracetool script to M2000 server

Transmitting the script trace23sh to the directory tmp of M2000 server by ftp inasc mode as m2000 user

C ftp 129911 input the real server ip address here

usernamem2000

password xxxxxx

Please input m2000 userrsquos password here if you didnrsquot set password for

m2000please set it first

passwd m2000

please input new password xxxx

please confirm the new password xxxx

exit

ftpgtcd tmp

ftpgtlcd C

ftpgtasc

ftpgt put trace23sh

ftpgtquit

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 69

iManager M2000V100R005 Fault Location Information Collection Guidance

2

22 Execute the script

cd tmp

ls trace23sh

checking if the script trace23sh exists if not transmit the script file again referring

to last step

sh trace23sh

The following is the prompting information that appears during the operation and

some questions will be put forward to the user Refer the details to [Notes]

Welcom to Use trace23Please Select Module(s) to Collect Information

===============================================================

Modules

(1) Solaris Basic Info

(2) M2000 Server Info

(3) M2000 Adapter Info

(4) Sybase Database Info

(5) Solaris Performance Info

(6) All above

----------------------------------------------------------------

Press 1-6 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 79

iManager M2000V100R005 Fault Location Information Collection Guidance

3

[Notes] Enter the module No which log information need to be collected you

can choose one or above modules and press [Enter]

eg1

collect the information about modules as Solaris Basic Info(1)M2000

Server Info(2)Sybase Database Info(4) input as follows

gt1 (press 1 then press [Enter])

gt2 (press 2 then press [Enter])

gt4 (press 4 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg2

collect the information about all modules input as follows

gt6 (press 6 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg3

collect the information of module(3)M2000 Adapter Info input as follows

gt3 (press 3 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

After module selection the following information is prompted

You have selected

(3) M2000 Adapter Info

Are you sure [noyes]

(default is yes press Enter if you agree)

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 89

iManager M2000V100R005 Fault Location Information Collection Guidance

4

[Notes] Please confirm your input information if correct press [Enter] if not

type no

if module (3) is selected the version list of adapter will be prompted asfollows

M2000 Adapter Info Collecting

Following adapters installed

================================================================

1 --- cbssadapter [versionV100R003B02D000] [BAMIPNull]

2 --- cbssadapter [versionV100R003B02D001] [BAMIPNull]

3 --- chlr33adapter [versionV100R003B02D001] [BAMIP1211111111]

4 --- imscadapter [versionV100R003B02D001] [BAMIP101292634]

5 --- cbssadapter [versionV100R003B01D108] [BAMIP1111]

----------------------------------------------------------------

Press 1-5 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

[Notes] Enter the module No which log information need to be collected youcan choose one or above modules and press [Enter]

The script will automatically collect all the information of selected modules

and prompt the file size

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 99

iManager M2000V100R005 Fault Location Information Collection Guidance

5

23 Send back the result

m2000tracetarZ under is the result which is under tmp please get it by ftp in bin

mode

C ftp 129911

usernamem2000

password xxxxxx

ftpgtcd tmp

ftpgt lcd C

ftpgt bin

ftpgtget m2000tracetarZ

ftpgt quit

Then email the m2000tracetarZ to us

Page 3: iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 39

iManager M2000V100R005 Fault Location Information Collection GuidanceFor internal use only

i

Revision Record

Date Revision Description Author

2005-8-30 V10 Chen Zhixue

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 49

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 59

iManager M2000V100R005 Fault Location Information Collection Guidance

1

1 Overview

This manual provides operation guide of the tracetool which is used to collect

information of M2000V1 system

2 Operation Guide

21 ftp tracetool script to M2000 server

Transmitting the script trace23sh to the directory tmp of M2000 server by ftp inasc mode as m2000 user

C ftp 129911 input the real server ip address here

usernamem2000

password xxxxxx

Please input m2000 userrsquos password here if you didnrsquot set password for

m2000please set it first

passwd m2000

please input new password xxxx

please confirm the new password xxxx

exit

ftpgtcd tmp

ftpgtlcd C

ftpgtasc

ftpgt put trace23sh

ftpgtquit

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 69

iManager M2000V100R005 Fault Location Information Collection Guidance

2

22 Execute the script

cd tmp

ls trace23sh

checking if the script trace23sh exists if not transmit the script file again referring

to last step

sh trace23sh

The following is the prompting information that appears during the operation and

some questions will be put forward to the user Refer the details to [Notes]

Welcom to Use trace23Please Select Module(s) to Collect Information

===============================================================

Modules

(1) Solaris Basic Info

(2) M2000 Server Info

(3) M2000 Adapter Info

(4) Sybase Database Info

(5) Solaris Performance Info

(6) All above

----------------------------------------------------------------

Press 1-6 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 79

iManager M2000V100R005 Fault Location Information Collection Guidance

3

[Notes] Enter the module No which log information need to be collected you

can choose one or above modules and press [Enter]

eg1

collect the information about modules as Solaris Basic Info(1)M2000

Server Info(2)Sybase Database Info(4) input as follows

gt1 (press 1 then press [Enter])

gt2 (press 2 then press [Enter])

gt4 (press 4 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg2

collect the information about all modules input as follows

gt6 (press 6 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg3

collect the information of module(3)M2000 Adapter Info input as follows

gt3 (press 3 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

After module selection the following information is prompted

You have selected

(3) M2000 Adapter Info

Are you sure [noyes]

(default is yes press Enter if you agree)

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 89

iManager M2000V100R005 Fault Location Information Collection Guidance

4

[Notes] Please confirm your input information if correct press [Enter] if not

type no

if module (3) is selected the version list of adapter will be prompted asfollows

M2000 Adapter Info Collecting

Following adapters installed

================================================================

1 --- cbssadapter [versionV100R003B02D000] [BAMIPNull]

2 --- cbssadapter [versionV100R003B02D001] [BAMIPNull]

3 --- chlr33adapter [versionV100R003B02D001] [BAMIP1211111111]

4 --- imscadapter [versionV100R003B02D001] [BAMIP101292634]

5 --- cbssadapter [versionV100R003B01D108] [BAMIP1111]

----------------------------------------------------------------

Press 1-5 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

[Notes] Enter the module No which log information need to be collected youcan choose one or above modules and press [Enter]

The script will automatically collect all the information of selected modules

and prompt the file size

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 99

iManager M2000V100R005 Fault Location Information Collection Guidance

5

23 Send back the result

m2000tracetarZ under is the result which is under tmp please get it by ftp in bin

mode

C ftp 129911

usernamem2000

password xxxxxx

ftpgtcd tmp

ftpgt lcd C

ftpgt bin

ftpgtget m2000tracetarZ

ftpgt quit

Then email the m2000tracetarZ to us

Page 4: iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 49

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 59

iManager M2000V100R005 Fault Location Information Collection Guidance

1

1 Overview

This manual provides operation guide of the tracetool which is used to collect

information of M2000V1 system

2 Operation Guide

21 ftp tracetool script to M2000 server

Transmitting the script trace23sh to the directory tmp of M2000 server by ftp inasc mode as m2000 user

C ftp 129911 input the real server ip address here

usernamem2000

password xxxxxx

Please input m2000 userrsquos password here if you didnrsquot set password for

m2000please set it first

passwd m2000

please input new password xxxx

please confirm the new password xxxx

exit

ftpgtcd tmp

ftpgtlcd C

ftpgtasc

ftpgt put trace23sh

ftpgtquit

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 69

iManager M2000V100R005 Fault Location Information Collection Guidance

2

22 Execute the script

cd tmp

ls trace23sh

checking if the script trace23sh exists if not transmit the script file again referring

to last step

sh trace23sh

The following is the prompting information that appears during the operation and

some questions will be put forward to the user Refer the details to [Notes]

Welcom to Use trace23Please Select Module(s) to Collect Information

===============================================================

Modules

(1) Solaris Basic Info

(2) M2000 Server Info

(3) M2000 Adapter Info

(4) Sybase Database Info

(5) Solaris Performance Info

(6) All above

----------------------------------------------------------------

Press 1-6 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 79

iManager M2000V100R005 Fault Location Information Collection Guidance

3

[Notes] Enter the module No which log information need to be collected you

can choose one or above modules and press [Enter]

eg1

collect the information about modules as Solaris Basic Info(1)M2000

Server Info(2)Sybase Database Info(4) input as follows

gt1 (press 1 then press [Enter])

gt2 (press 2 then press [Enter])

gt4 (press 4 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg2

collect the information about all modules input as follows

gt6 (press 6 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg3

collect the information of module(3)M2000 Adapter Info input as follows

gt3 (press 3 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

After module selection the following information is prompted

You have selected

(3) M2000 Adapter Info

Are you sure [noyes]

(default is yes press Enter if you agree)

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 89

iManager M2000V100R005 Fault Location Information Collection Guidance

4

[Notes] Please confirm your input information if correct press [Enter] if not

type no

if module (3) is selected the version list of adapter will be prompted asfollows

M2000 Adapter Info Collecting

Following adapters installed

================================================================

1 --- cbssadapter [versionV100R003B02D000] [BAMIPNull]

2 --- cbssadapter [versionV100R003B02D001] [BAMIPNull]

3 --- chlr33adapter [versionV100R003B02D001] [BAMIP1211111111]

4 --- imscadapter [versionV100R003B02D001] [BAMIP101292634]

5 --- cbssadapter [versionV100R003B01D108] [BAMIP1111]

----------------------------------------------------------------

Press 1-5 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

[Notes] Enter the module No which log information need to be collected youcan choose one or above modules and press [Enter]

The script will automatically collect all the information of selected modules

and prompt the file size

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 99

iManager M2000V100R005 Fault Location Information Collection Guidance

5

23 Send back the result

m2000tracetarZ under is the result which is under tmp please get it by ftp in bin

mode

C ftp 129911

usernamem2000

password xxxxxx

ftpgtcd tmp

ftpgt lcd C

ftpgt bin

ftpgtget m2000tracetarZ

ftpgt quit

Then email the m2000tracetarZ to us

Page 5: iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 59

iManager M2000V100R005 Fault Location Information Collection Guidance

1

1 Overview

This manual provides operation guide of the tracetool which is used to collect

information of M2000V1 system

2 Operation Guide

21 ftp tracetool script to M2000 server

Transmitting the script trace23sh to the directory tmp of M2000 server by ftp inasc mode as m2000 user

C ftp 129911 input the real server ip address here

usernamem2000

password xxxxxx

Please input m2000 userrsquos password here if you didnrsquot set password for

m2000please set it first

passwd m2000

please input new password xxxx

please confirm the new password xxxx

exit

ftpgtcd tmp

ftpgtlcd C

ftpgtasc

ftpgt put trace23sh

ftpgtquit

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 69

iManager M2000V100R005 Fault Location Information Collection Guidance

2

22 Execute the script

cd tmp

ls trace23sh

checking if the script trace23sh exists if not transmit the script file again referring

to last step

sh trace23sh

The following is the prompting information that appears during the operation and

some questions will be put forward to the user Refer the details to [Notes]

Welcom to Use trace23Please Select Module(s) to Collect Information

===============================================================

Modules

(1) Solaris Basic Info

(2) M2000 Server Info

(3) M2000 Adapter Info

(4) Sybase Database Info

(5) Solaris Performance Info

(6) All above

----------------------------------------------------------------

Press 1-6 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 79

iManager M2000V100R005 Fault Location Information Collection Guidance

3

[Notes] Enter the module No which log information need to be collected you

can choose one or above modules and press [Enter]

eg1

collect the information about modules as Solaris Basic Info(1)M2000

Server Info(2)Sybase Database Info(4) input as follows

gt1 (press 1 then press [Enter])

gt2 (press 2 then press [Enter])

gt4 (press 4 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg2

collect the information about all modules input as follows

gt6 (press 6 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg3

collect the information of module(3)M2000 Adapter Info input as follows

gt3 (press 3 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

After module selection the following information is prompted

You have selected

(3) M2000 Adapter Info

Are you sure [noyes]

(default is yes press Enter if you agree)

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 89

iManager M2000V100R005 Fault Location Information Collection Guidance

4

[Notes] Please confirm your input information if correct press [Enter] if not

type no

if module (3) is selected the version list of adapter will be prompted asfollows

M2000 Adapter Info Collecting

Following adapters installed

================================================================

1 --- cbssadapter [versionV100R003B02D000] [BAMIPNull]

2 --- cbssadapter [versionV100R003B02D001] [BAMIPNull]

3 --- chlr33adapter [versionV100R003B02D001] [BAMIP1211111111]

4 --- imscadapter [versionV100R003B02D001] [BAMIP101292634]

5 --- cbssadapter [versionV100R003B01D108] [BAMIP1111]

----------------------------------------------------------------

Press 1-5 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

[Notes] Enter the module No which log information need to be collected youcan choose one or above modules and press [Enter]

The script will automatically collect all the information of selected modules

and prompt the file size

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 99

iManager M2000V100R005 Fault Location Information Collection Guidance

5

23 Send back the result

m2000tracetarZ under is the result which is under tmp please get it by ftp in bin

mode

C ftp 129911

usernamem2000

password xxxxxx

ftpgtcd tmp

ftpgt lcd C

ftpgt bin

ftpgtget m2000tracetarZ

ftpgt quit

Then email the m2000tracetarZ to us

Page 6: iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 69

iManager M2000V100R005 Fault Location Information Collection Guidance

2

22 Execute the script

cd tmp

ls trace23sh

checking if the script trace23sh exists if not transmit the script file again referring

to last step

sh trace23sh

The following is the prompting information that appears during the operation and

some questions will be put forward to the user Refer the details to [Notes]

Welcom to Use trace23Please Select Module(s) to Collect Information

===============================================================

Modules

(1) Solaris Basic Info

(2) M2000 Server Info

(3) M2000 Adapter Info

(4) Sybase Database Info

(5) Solaris Performance Info

(6) All above

----------------------------------------------------------------

Press 1-6 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 79

iManager M2000V100R005 Fault Location Information Collection Guidance

3

[Notes] Enter the module No which log information need to be collected you

can choose one or above modules and press [Enter]

eg1

collect the information about modules as Solaris Basic Info(1)M2000

Server Info(2)Sybase Database Info(4) input as follows

gt1 (press 1 then press [Enter])

gt2 (press 2 then press [Enter])

gt4 (press 4 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg2

collect the information about all modules input as follows

gt6 (press 6 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg3

collect the information of module(3)M2000 Adapter Info input as follows

gt3 (press 3 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

After module selection the following information is prompted

You have selected

(3) M2000 Adapter Info

Are you sure [noyes]

(default is yes press Enter if you agree)

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 89

iManager M2000V100R005 Fault Location Information Collection Guidance

4

[Notes] Please confirm your input information if correct press [Enter] if not

type no

if module (3) is selected the version list of adapter will be prompted asfollows

M2000 Adapter Info Collecting

Following adapters installed

================================================================

1 --- cbssadapter [versionV100R003B02D000] [BAMIPNull]

2 --- cbssadapter [versionV100R003B02D001] [BAMIPNull]

3 --- chlr33adapter [versionV100R003B02D001] [BAMIP1211111111]

4 --- imscadapter [versionV100R003B02D001] [BAMIP101292634]

5 --- cbssadapter [versionV100R003B01D108] [BAMIP1111]

----------------------------------------------------------------

Press 1-5 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

[Notes] Enter the module No which log information need to be collected youcan choose one or above modules and press [Enter]

The script will automatically collect all the information of selected modules

and prompt the file size

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 99

iManager M2000V100R005 Fault Location Information Collection Guidance

5

23 Send back the result

m2000tracetarZ under is the result which is under tmp please get it by ftp in bin

mode

C ftp 129911

usernamem2000

password xxxxxx

ftpgtcd tmp

ftpgt lcd C

ftpgt bin

ftpgtget m2000tracetarZ

ftpgt quit

Then email the m2000tracetarZ to us

Page 7: iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 79

iManager M2000V100R005 Fault Location Information Collection Guidance

3

[Notes] Enter the module No which log information need to be collected you

can choose one or above modules and press [Enter]

eg1

collect the information about modules as Solaris Basic Info(1)M2000

Server Info(2)Sybase Database Info(4) input as follows

gt1 (press 1 then press [Enter])

gt2 (press 2 then press [Enter])

gt4 (press 4 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg2

collect the information about all modules input as follows

gt6 (press 6 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

eg3

collect the information of module(3)M2000 Adapter Info input as follows

gt3 (press 3 then press [Enter])

gtEnter (press [Enter] to finish the module selection)

After module selection the following information is prompted

You have selected

(3) M2000 Adapter Info

Are you sure [noyes]

(default is yes press Enter if you agree)

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 89

iManager M2000V100R005 Fault Location Information Collection Guidance

4

[Notes] Please confirm your input information if correct press [Enter] if not

type no

if module (3) is selected the version list of adapter will be prompted asfollows

M2000 Adapter Info Collecting

Following adapters installed

================================================================

1 --- cbssadapter [versionV100R003B02D000] [BAMIPNull]

2 --- cbssadapter [versionV100R003B02D001] [BAMIPNull]

3 --- chlr33adapter [versionV100R003B02D001] [BAMIP1211111111]

4 --- imscadapter [versionV100R003B02D001] [BAMIP101292634]

5 --- cbssadapter [versionV100R003B01D108] [BAMIP1111]

----------------------------------------------------------------

Press 1-5 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

[Notes] Enter the module No which log information need to be collected youcan choose one or above modules and press [Enter]

The script will automatically collect all the information of selected modules

and prompt the file size

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 99

iManager M2000V100R005 Fault Location Information Collection Guidance

5

23 Send back the result

m2000tracetarZ under is the result which is under tmp please get it by ftp in bin

mode

C ftp 129911

usernamem2000

password xxxxxx

ftpgtcd tmp

ftpgt lcd C

ftpgt bin

ftpgtget m2000tracetarZ

ftpgt quit

Then email the m2000tracetarZ to us

Page 8: iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 89

iManager M2000V100R005 Fault Location Information Collection Guidance

4

[Notes] Please confirm your input information if correct press [Enter] if not

type no

if module (3) is selected the version list of adapter will be prompted asfollows

M2000 Adapter Info Collecting

Following adapters installed

================================================================

1 --- cbssadapter [versionV100R003B02D000] [BAMIPNull]

2 --- cbssadapter [versionV100R003B02D001] [BAMIPNull]

3 --- chlr33adapter [versionV100R003B02D001] [BAMIP1211111111]

4 --- imscadapter [versionV100R003B02D001] [BAMIP101292634]

5 --- cbssadapter [versionV100R003B01D108] [BAMIP1111]

----------------------------------------------------------------

Press 1-5 to SelectPress Enter to Finish

----------------------------------------------------------------

gt

[Notes] Enter the module No which log information need to be collected youcan choose one or above modules and press [Enter]

The script will automatically collect all the information of selected modules

and prompt the file size

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 99

iManager M2000V100R005 Fault Location Information Collection Guidance

5

23 Send back the result

m2000tracetarZ under is the result which is under tmp please get it by ftp in bin

mode

C ftp 129911

usernamem2000

password xxxxxx

ftpgtcd tmp

ftpgt lcd C

ftpgt bin

ftpgtget m2000tracetarZ

ftpgt quit

Then email the m2000tracetarZ to us

Page 9: iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-1.0.pdf

8112019 iManager M2000V100R005 Fault Location Information Collection Guidance-20050831-C-10pdf

httpslidepdfcomreaderfullimanager-m2000v100r005-fault-location-information-collection-guidance-20050831-c-10pdf 99

iManager M2000V100R005 Fault Location Information Collection Guidance

5

23 Send back the result

m2000tracetarZ under is the result which is under tmp please get it by ftp in bin

mode

C ftp 129911

usernamem2000

password xxxxxx

ftpgtcd tmp

ftpgt lcd C

ftpgt bin

ftpgtget m2000tracetarZ

ftpgt quit

Then email the m2000tracetarZ to us