Im cloud workshop denver 2

110801_1Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Ingram Micro Cloud Workshop

Professional Services ♦ Training Services ♦ Managed Services ♦ Cloud Services

David StephensServices Development ManagerWestern Region US


Agenda

9:00 – 10:00 Opening Session

10: 00 – 11:00 Keynote: Revolutionizing the Channel through cloud services

11:00 – 11:15 Break

11:15 – 12:00 Keynote: Cloud Storage: Backup, Disaster Recovery and Archiving

12:00 – 1:00 Lunch / Networking / Vendor Tables

1:00 – 1:50 Breakout #1

2:00 – 2:50 Breakout #2

3:00 – 3:50 Breakout #3

4:00 – 6:00 Closing / Networking / Happy Hour


Logistics

• Please silence all mobile devices

• WiFi: DMCCGuest / Member$h1p

• Lunch: Jason’s Deli box lunch (please let us know if you have special requests)

• Please stay for Networking and Happy Hour

• Please ask questions!


Breakout Sessions

Breakout Session #1

SherWeb – Cloud-based Microsoft Applications (upstairs)

Ipanema – Cloud-based network monitoring and optimization (downstairs)

Breakout Session #2

Ingram Micro Print Services – Printer Management (upstairs)

McAfee– Cloud security and Message Archiving (downstairs)

Breakout Session #3

dinCloud – Cloud servers and virtualization (upstairs)

Intel– Hardware / apps as a service (downstairs)



Ingram Micro Services Division Overview

Professional Services ♦ Training Services ♦ Managed Services ♦ Cloud Services


• 2011 annual revenues: $36.3 billion

• Approx. 15,000 associates worldwide

• Customers in more than 150 countries

• Only global broad-based distributor in Asia

• 114 distribution centers worldwide

• Local sales offices and/or representatives in 34 countries

• No. 81 on 2012 Fortune 500 list

• Committed to corporate and environmental citizenship

30+ years experience in IT distribution

The world's largest provider of technology products and services


IM Cloud Marketplace

The Ingram Micro Cloud Commitment

Infrastructure Education and Resources

Cloud Solutions


Client owns hardware & software

Dedicated infrastructure designed for peak volume

Fixed cost

CAPEX-intensive

Client owns risks

Client or Provider owns hardware & software

Dedicated infrastructure designed for peak volume

Predictable monthly recurring fee

Move CAPEX to OPEX

Client & Provider share risks

Provider owns hardware & software

Shared infrastructure (multi-tenant) provisioned based on usage

Utility-based pricing

OPEX-intensive

Provider owns risks

IT Delivered in Different Ways

On Premise Managed Services Cloud Services


The Value of Cloud Computing

Agility Instant access to the

computing power and scale that you

need

UtilityYou pay for

what you consume

It’s accessible anywhere …for anyone …at anytimeUbiquity


Cloud Business Model

Cloud Service Brokers

Vendors Brokers End User

SMB

BPaaS

Clou

d C

ompu

ting SaaS

PaaS

IaaS

Aggregation

IaaS

BPaaS

Source: Gartner The role of CSB in the Cloud Services Value Chain

Consultants

Customization

Integration


Establish a cloud community

Offer a comprehensive portfolio of cloud services

The Leading Cloud Aggregator For The Channel

Provide cloud business services

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

training, enablement, best practices, sales support

solutions for every business need – over 100!

vendor due diligence & contracting , procurement, provisioning, service management, invoicing

www.IngramMicroCloud.com


Cloud Management Services

Device Management

Ipanema AppsWork

Ingram Micro Managed Print Services

Kaseya IT Center RMM

LabTech RMM

LPI Managed Workplace RMM

N-able N-Central

NetEnrich Remote Managed Services – Outsource

Nimsoft Unified Monitoring

Print Audit 6 Print Monitoring and Management

Help Desk

Fujitsu Service Desk

LiveVHD Service Desk

Business Automation

Autotask Professional Services Automation

ConnectWise IT Business Automation

Quosal Quote and Proposal Automation Platform


Security

End Point

Awareness Technologies Complete Insider Threat Prevention

McAfee Email Protection

McAfee Web Protection

Symantec Endpoint Protection.cloud

Trend Micro Worry-Free Business Security Services

Zscaler Web Security-as-a-Service

Security Management

Alert Logic Log Manager

Alert Logic Threat Manager

Trend Micro Deep Security

Services

IBM Managed Security Services

http://www.zscaler.com/index.html


Applications

Document Management

Adobe EchoSign

DocVerify

Platform

Force.com

Intel AppUp


Infrastructure

Data Center

Amazon Web Services Storage Gateway and Simple Storage Solution

Axcient Data Backup – Appliance

CA Instant Recovery on Demand

CA ARCserve D2D On Demand

Cloud Works

dinCloud – dinHVD

IBM SmartCloud

Intermedia Mozy Backup

Rackspace Managed Hosting

SherWeb Skynox

Symantec BackupExec.cloud

VaultLogix InterVault Online Backup and Recovery

Provider

CA ARCserve MSP 2.0 Program

Citrix CSP – virtual desktop

Microsoft SPLA

Veeam Cloud Tool Program

Vmware VSPP

http://ingrammicrocloud.force.com/apex/page?pageid=a0W30000005MwK2EAK


Communication and Collaboration

Collaboration

Cisco WebEx Cloud

Intermedia SharePoint

SherWeb SharePoint

Hosted Exchange

groupSPARK MS Hosted Exchange Server 2010

Intermedia MS Hosted Exchange Server 2010

SherWeb MS Hosted Exchange Server 2010

Communication

Intermedia Hosted PBX

Cisco HCS


Professional Services

Plan

Ingram Micro Service Network (IMSN)

Onsite Professional Services (OPS)

Ingram Micro Training Academy (IMTA)

IT Staffing Services

Assessments, Health Checks, Readiness Surveys, Training

Implementation

Ingram Micro Service Network (IMSN)

Onsite Professional Services (OPS)



Install, Configuration, Migrate, Upgrade, Asset Tag, Customize, App Dev

Manage



3rd Party Warranties

Remote System Administration

MAC’s Repair, Provisioning, SW & DB Admin, Backup/Restore, Monitor/Manage

End of Life

IT Asset Disposition (ITAD) Asset Removal

Product Re-Marketing Asset Recycling

Data Destruction


Due Diligence

Procurement

Provisioning

Service Management

Invoicing


Cloud Value Proposition


Big News for IM Cloud

US Distributor Partner of the Year for Virtualization Security and Cloud Solutions

CIO Magazine’s CIO 100for Ingram Micro Cloud


2012 Global AwardDistribution Innovation

2011 Influencer of the Year Award: Distribution for Cloud Computing

Beacon Award 2012 Finalistfor Cloud Computing Innovation

Top 100 Cloud Services Provider

Top 10 SaaS Delivery Companies to Watch

Reader’s Choice Awards: Best Cloud/MSP Service Offerings


What % of Your Cloud Customers Are From…

Source: Ingram Micro Cloud Survey - December 2011


Existing Customer Base

74%Net New Customers

26%


Benefits to IM Services

Ingram Micro Service consultant assigned to your account and responsible for helping your grow your business

Ingram Micro Services Partner Conference– All partners are invited to our annual Services Partner Conference,

free of charge with hotel rooms paid by Ingram Micro. These events provide educational best practice sessions, break-outs, panels, and roundtables.

End-user Facing Sales and Marketing Templates– E-mail templates, flyer templates, PowerPoint slides, etc. that a

partner can simply add their logo and company content to for managed services demand generation activity

Ingram Micro Services Success Portal– www.ingrammicrocloud.com– All IM Services partners have access to this incredible document

library with a wealth of information on how to run a managed services practice


Ingram Micro Professional Services


Supporting the Full Lifecycle of IT Assets

Gain easy access to the expertise & resources necessary to compete in today’s marketplace.

PLANIngram Micro Service Network (IMSN)Onsite Professional Services (OPS)Ingram Micro Training Academy (IMTA) IMPLEMENTATIONIngram Micro Service Network (IMSN)Onsite Professional Services (OPS)IT Staffing Services

MANAGE3rd Party WarrantiesRemote System Administration (RSA)

END OF LIFEIT Asset Disposition (ITAD)


Ingram Micro Services Network

Leverage the IMSNPartnering with category expertsAugment & Maximize current capabilities

Project OpportunitiesNational Deployments/RolloutsCustomizable – large and small jobs

Extend Your BenchGeographic reach: North American and International coverage

Technical skill set: Top in class certified engineers

World-Class IT SolutionsContractually protected environmentVarious Entry Points


Ingram Micro Services Network (IMSN)


Category and Vendor Specific Solutions Predefined and Customizable Scopes of Work Completed within contractually protected environment Augment current capabilities Serve all of your customer’s needs

Ingram Micro Onsite Professional Services (OPS)



Recruiting and Staff AugmentationProven highly qualified candidates

Screened and certified

Flexible Staff OptionsFull-time direct placements

Temporary/Project placementsTemp-to-perm placements

Contract placements

ReasonableZero Upfront Costs

Competitively Priced

Candidates of All Skill LevelsTechnical and Sales

Save Time

Build Profits

Get the Most Flexibility

Enjoy Responsiveness

Have Complete Confidence


IT Asset Disposition (ITAD) Services

Secure and Responsible Disposal of IT assets Cleanse devices of information Secure transport back to central processing facilities Recycle, Remarket, and Remanufacture

Possible Uses Hard Disk Drives SD memory cards Printers / Copiers / Scanners Anything with an electronic signature…

Benefits Certificate of DoD Compliant Data Destruction Certificate of EPA Compliant Disposal Margin and Revenue Opportunities



Authorized Network Security Certification & Training ProgramsExclusively lead through owned subsidiary – VPN DynamicsDesigned for IT solution providers & end-user technical staff

Benefits of Online Training Affordable, vendor-authorized training Guaranteed to run Re-sell to technical end clients at a 30% margin US & Canada Save 30% off retail to Ingram Micro customers


David Stephens

Ingram Micro, Services Development Manager

Western Region

[email protected]

C: 949-212-5396

@dvdstphns and @imstphns

Thank You!

Special Thanks to:

Denver Chamber of Commerce

Host Partner: Platte River Networks

Host Vendor: dinCloud

mailto:[email protected]

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Im cloud workshop denver 2