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Team-Building Team-Building WorkshopWorkshopLouis Rowitz, PhD

Director

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A team is a collection of individuals guided by a common purpose striving for the same.. With a good team, the whole is

better than the sum of the parts

(Mallory, 1991)

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Teams and Groups

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Traditional Work Groups

Teams

Leaders dominates and controls the team

The leader is facilitator and coach

Goals set by organization

Goals set by team members

Leader conducts meetings

Meetings are participative discussions

Leader assigns work

Team plans work assignments

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Traditional Work Groups

Teams

Emphasis on individual performances

Emphasis on team performances

Workers compete against each other

Team members work as cooperative unit

Communication flows down from leader

Communication flows upward and downward(to and from leader)

Information is often hoarded by workers

Information is shared

Decisions made by leader

Decisions made by entire team

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Good Reasons to Form a Team

• To solve problems by drawing on the talents of variety of individuals.

• To foster togetherness in the workplace while tackling projects.

• To reduce or eliminate a lack of communication among staff members on projects.

• To heighten productivity by encouraging an atmosphere of cooperation.

• To achieve a solution that might be unpopular to some but is the desire of the majority.

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Weak Reasons to Form a Team

• To lighten the workload of the supervisor (this requires delegation.)

• To make workers transfer knowledge to one another to save educational costs (these people need training.)

• To determine the opinions and working styles of the staff (this organization need improved communication.)

• To get the staff to work harder (they need better supervision or motivation and rewards.)

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Advantages to YouThe team-building experience is valuable in many jobs—not just your current position.

The skills are useful for:

• Executive positions. Nearly every executive must, at one time or another , work with or direct a team.

• Mid-level managers. Whether you supervise two or 200 people, you could be called upon to form a team. Having learned the necessary skills gives you an advantage when the situation occurs.

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Advantages to YouThe team-building experience is valuable in many jobs—not just your current position.

The skills are useful for:

• Entrepreneurs. Knowing how to lead a team comes in handy if you are self-employed, operate your own business or are part of a network of associates. You’ll be able to tap the brain power and knowledge of others in a group setting.

• Working with people. Any position where you work with people requires good human relations skills. By exposing yourself to the teamwork process, you’ll get greater insight into individual differences and how these differences can be managed to achieve a collective goal

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Values Exercise

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Types of Teams(Capezio, 1996)

A. Natural Work Teams

B. Cross-functional Teams

C. Corrective Action Teams

D. Hybrid Teams

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Leader Behavior

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Indicators of Team Readiness

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Key Roles in Teams

• Team Leader• Critic• Implementer• External Contact• Coordinator• Ideas Person• Inspector

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Characteristics of Team Players

(Mallory, 1991)

1. Dominant

2. Influencer

3. Balancer

4. Loyalist

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Worksheet for Team-Building

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Key Points to Keep in Mind

• Understand how and why people work together- the psychology of team-building – and consistently put your knowledge to use.

• Set goals, objectives and checkpoints to keep team projects on track

• Select the right people to be on your team. Look for their full potential and cultivate it.

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Key Points to Keep in Mind

• Demand the most from yourself and your skills as team leader. Challenge yourself and the team throughout the project, and inspire others to follow you.

• Delegate with tact and thoroughness. Let others’ skills help you do your work. Allow others to grow through the tasks you assign them.

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Key Points to Keep in Mind

• Motivate your team by giving them their needs and wants, and by rewarding them.

• Communicate with your team in a concise manner. Have the team give you feedback to demonstrate they understand your message.

• Eliminate problems quickly when they arise. Confront the difficult situation, determine what action you should take, keep team members informed, if appropriate, then move on to other matters.

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Key Points to Keep in Mind

• Give rewards. Reward the whole team, not individuals.

• Instill team spirit. Monitor team morale and togetherness, and keep it running at an optimum pace.

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Stages of a Team Life Cycle

Infant(stage 1)

Ad

ole

scen

t

(stage 2)

Young Adult(stage 3)

Est

ab

lish

ed

Perf

orm

er

(sta

ge 4

)

Disba

ndm

ent

(Stag

e 5)

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Focusing on Team BasicsPerformance Results

Accountability

Mutual

Small number of people

Individual

Problem Solving

Technical/ function

Interpersonal

Skill

s

Specific goals

Common approach

Meaningful purpose

CommitmentCollective work Products

Personal Growth

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How to Make Teams Really WorkInverting the Organizational Pyramid

CUSTOMERS

Customer satisfaction Teams

Vendor Relationship Teams

Partnerships & Joint-Venture Teams

Operating Teams

Natural Work Teams

Cross-functional Teams

Corrective Action Teams

Hybrid Teams

Management Team

Function and

Department Heads

Senior Team

CEO

VPs

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How to Make Teams Really WorkSystematic View of Team Development

1Establish Mission “Mutual Goals and Commitment”

6Evaluation“Results”

5Team controls“Focus”

4Team Dynamics “Maturity”

3Team Rules andGuidelines“Values/Norms”

2Team DesignAnd Leadership“Structure”

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Eight Characteristics of Effectively Functioning Teams

(Larson and LaFasto, 1988)

• A clear elevating goal• A results –driven

structure• Competent members• Unified commitment

• A collaborative climate• Standards of excellence• External support and

recognition• Principled leadership

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Ducks in a RowExercise

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Moral

When people believe in each other, when they believe that each team member will bring superior skills to a task or responsibility, that disagreements or opposing views will be worked out reasonably, that each member’s view will be treated seriously and with respect, that all team members will give their best effort at all times, and that every one will have the team’s overall best interest at heart, then excellence can become a sustainable reality.