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2/15/2013 1 IHI Expedition Protecting Your Patients from Injurious Falls Session 3 February 27th, 2013 These presenters have nothing to disclose Pat Quigley, PhD, ARNP, CRRN, FAAN, FAANP Kathy Duncan, RN Expedition Coordinator 2 Kayla DeVincentis, CHES, Project Coordinator, has worked at IHI since 2009, starting as an intern in the Event Planning department. Since then, Kayla has contributed to the STAAR Initiative, the IHI Summer Immersion Program, and the Expeditions. Kayla obtained her Bachelor’s in Health Science from Northeastern University and brings her interest in health education and wellness to IHI’s Work-Life Wellness Team.

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Page 1: IHI Expedition Protecting Your Patients from Injurious ... · Non-slip flooring Height-adjustable bed (in low position, except during transfers) Bed-rail alternatives (body pillows,

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1

IHI ExpeditionProtecting Your Patients from Injurious Falls

Session 3

February 27th, 2013

These presenters have

nothing to disclose

Pat Quigley, PhD,

ARNP, CRRN, FAAN,

FAANP

Kathy Duncan, RN

Expedition Coordinator2

Kayla DeVincentis, CHES, Project Coordinator,

has worked at IHI since 2009, starting as an intern

in the Event Planning department. Since then,

Kayla has contributed to the STAAR Initiative, the

IHI Summer Immersion Program, and the

Expeditions. Kayla obtained her Bachelor’s in

Health Science from Northeastern University and

brings her interest in health education and

wellness to IHI’s Work-Life Wellness Team.

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WebEx Quick Reference

• Welcome to today’s

session!

• Please use chat to “All

Participants” for questions

• For technology issues only,

please chat to “Host”

• WebEx Technical Support:

866-569-3239

• Dial-in Info: Communicate /

Join Teleconference (in

menu)

3

Raise your hand

Select Chat recipient

Enter Text

4

When Chatting…

Please send your message to

All Participants

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Expedition Director5

Kathy D. Duncan, RN, Faculty, Institute for Healthcare Improvement (IHI), co-leads IHI's National Learning Network and manages the 24 IHI Improvement Map support care processes. Ms. Duncan also directs IHI Expeditions, manages IHI's work in rural settings, and provides spread expertise to Project JOINTS. Previously, she co-led the 5 Million Lives Campaign National Field Team and was faculty for the Improving Outcomes for High Risk and Critically Ill Patients Innovation Community. She also served as the content lead for the Campaign's Prevention of Pressure Ulcers and Deployment of Rapid Response Teams areas. She is a member of the Scientific Advisory Board for the AHA NRCPR, NQF's Coordination of Care Advisory Panel, and NDNQI's Pressure Ulcer Advisory Committee. Prior to joining IHI, Ms. Duncan led initiatives to decrease ICU mortality and morbidity as the director of critical care for a large community hospital.

Today’s Agenda6

Introductions

Debrief Session 2 Assignment

Interventions to Reduce Falls

and Falls Harm, Part 1

Homework for Session 4

Optional Office Hours

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Expedition Objectives

At the end of the Expedition each participant will be able to:

Differentiate types of falls as a basis for analysis of program effectiveness

Integrate injury prevention into existing fall prevention programs

Inventory tests of change in fall and injury prevention interventions

Summarize successes ready for adoption and spread

Plan small tests of change they can test throughout the Expedition

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Faculty8

Patricia Quigley, PhD, MPH, ARNP, CRRN, FAAN, FAANP, Associate Director, VISN 8 Patient Safety Center of Inquiry, is both a Clinical Nurse Specialist and a Nurse Practitioner in Rehabilitation. As Associate Chief of Nursing for Research, she is also a funded researcher with the Research Center of Excellence: Maximizing Rehabilitation Outcomes, jointly funding by HSR&D and RR&D. Her contributions to patient safety, nursing and rehabilitation are evident at a national level – with emphasis on clinical practice innovations designed to promote elders’ independence and safety. She is nationally known for her program of research in patient safety, particularly in fall prevention. The falls program research agenda continues to drive research efforts across health services and rehabilitation researchers.

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Assignments for Today

Did you test?– Test injury risk assessment on admission on 3-5

patients

– Test use of ABCS tool on 3-5 patients

– Test use of visual cues

– Standardize and test risk communication – hand off tool

– Practice Teach Back Strategy on 2-3 patients

Volunteers

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Interventions to Reduce Falls and Falls Harm, Part 1

Special Recognition: Robert Wood Johnson Foundation Funding

This material is the result of work supported with resources and the use of facilities at the James A. Haley Veterans’ Hospital.

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Today’s Topics

Assessment of Environments

Use of Equipment (low beds, bed

alarms, floor mats, hip protectors)

Bathroom Safety

Segment Technology/Equipment for

Fall Prevention, Detection, Protection

At the end of this Session

The attendees will be able to:

– Assess the environment for fall hazards

– Identify processes and equipment that prevent, detect and

protect patients from injuries.

– Evaluate the use of the newest devices

– Formulate strategies for implementing technologies and

confirming staff competency

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Environmental Assessment:

Do you need equipment or repairs?

How often?

– Develop a schedule

Who rounds?

Areas of concern?

Safety Huddles during shift change

Environmental Assessment Tool

Room HandRail

secure

Free of clutter

Good Lighting

W/C in good repair

Bed wheels lock

Bed Exit Functioning

Yellow Clip for

Fall Risk, if

applicable

#101

#102

#103

#104

Or any design of your own vs. VISN 8’s Injurious Fall Prevention

Assessment Tool

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Environmental Safety to Reduce Severity of Injury

Hip ProtectorsFloor MatsNon-slip flooringHeight-adjustable bed (in low position, except during transfers)Bed-rail alternatives (body pillows, assist rails)Raised toilet seatsElimination of sharp edgesUse of safe exit side from bed (pt transfer to unaffected side)Use of alarms (bed, w/c)Pt access to mobility aides (walkers, canes) as appropriate

www.visn8.va.gov/patientsafetycenter/fallsTeam/default.asp

Bathroom Safety

Enough Grab Bars? How about folding grab bars?

Elevated Toilet Seats – Yes or No

Toilet Alarms – clips on emergency cords

Non-skid floors with grit or traction kleen

Rubber floor mats – antimicrobial

Padded walls and sharp surfaces?

Motion Sensing Lights

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Make Toilet Safer

Why not this?

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KidCo

KidSafe

Search:

Furniture

Corner

Cushions

Eliminate Sharp Edges

Shower Rooms

Grab Bars

Liquid soap vs. bar soap

Plenty of towels available

Grit on floors vs. floor mats

Shower chairs in working order/wheels lock? Right size?

Does water drain off quickly?

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Rubberized Flooring

Technology and Equipment

ADJUNCT to ASSESSMENT

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Evaluation of Equipment

Patient friendly

Product safety

Quantity and cost

– HOW DO WE PAY FOR THIS?

Staff friendly

– All Services/Departments need to evaluate

Easy to implement and clean

Distribution

How to Implement

Do you have formal and informal support for change? Leaders must lead…

How will the new process or equipment impact the facility?– Get staff feedback and involvement through:

– Plan-Do-Study-Act: Small cycles of change

– Early Adopters can help with assessment phase

Advertise Advertise Advertise– Provide lots of education and handouts

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Lack of Adoption of New Processes/Equipment

Staff education inadequate

Staff turnover

Too complicated

Availability

– Central Supply vs. Unit storage?

Supply?/Repair…battery change

Staff attitudes

– Improves quality of care, decrease costs, reduces

patient pain/suffering

Implementing Change

Determine if this new process or equipment will make

the job easier or less stressful?

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Methods of Education

Staff Meetings – 15 minute show and tell

Process or Equipment Demonstration with return demos or hands on practice – “Skill Fairs”

Develop “How To” Handouts – include repairs

Super Users identified as Trainers

Discussion and Q+A time

Add to New Employee Orientation

Update Unit Handbooks or Facility Web Site

Competencies

Include not only ability of the operator but the SOP for

cleaning.

How will you accomplish this?

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Other Considerations

Keep list/spreadsheet of where products are distributed.

Shift rounds to ensure equipment is “turned on” check for

patient sabotage!

Maintenance and inventory checks -how will that get

done?

Fall Prevention

Assessment

– Universal Fall Precautions

– Care planning – Arm bands

– Signage for high risk for

injury

– Other

– Report/Assignment

sheets/Handoffs

– Intentional Rounds every hour-

– Environmental Rounds as discussed.

– Video Monitoring

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Bundling

Moderate to High Risk –most Vulnerable Fallers

– The right interventions that combine

– Prevention

– Detection

– Protection Items

Fall Detection

Alarms– Chairs

– Pull cord alarms

– Voice activated alarms

– One arm seat belt alarms

– Sensor mats- light weight

– Bed– Pull cord alarms

– Mattress sensor mats– Large

– Small

– Light Weight

– 6 month pads

– Built in bed alarms

- Bathrooms– Call system attachment

Toilet seat alarm

– Clips on Emergency Cords?

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Fall Detection

Floor/Door Alarms� Floor Mat alarms

� Cordless Motion Detecting Beams over bed

� Passive Infrared Alarms on beds

� Pull cord alarm to doors

Wander Detection Devices� Placement

� Wrist/ankle

� Wheelchair

Video Monitoring

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Connecting Patients, Familiesand

Healthcare Providers

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Value PropositionThe product suite offers unique value to care providers and patients

Administration

• Increase patient safety

• Avoid frivolous lawsuits

Nurses

• Monitor multiple patients

• Alert patient movement

Doctors

• View patients remotely

• Provide access to patients

Patients

• Access broadband

Internet from bed

• Enjoy movies and

on demand

Families

• Contact patient

from home

• Foster collective

peace of mind

Patient Service

Products

• Net View™

• Movie View™

• Greetings &

Orientation

• Room Service

• Shopping

• Satisfaction

Surveys

• Education

• PatientView

• BabyVIew

Clinical Products

• NurseView™

• SecureView™

• PhysicianView™

• FacilityView

• EquipmentView™

• Virtual Bed Rails™

• Ulcer Management

• ProcedureView

• Video Bed Board

• Pat Activity Boards

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Virtual Bed Rails

The colors above are designed to measure movement in & out of zones as well as movement within.

The upper portion of the bed is handled different from the bottom. Moving an arm will not trigger and

alarm. Moving a leg out of the bed will.

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If an event happens (fall, near fall, etc) immediately document the occurrence and forward that to a secure location

Fall Management - Record

Fall Management - Investigate

Review Fall Incidents

Were Virtual BedRailsarmed?

Was the fall risk scored correctly?

When did the fall occur?

When was the fall recorded?

How fast did nurses respond?

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Fall Management - Investigate

Review Fall Video

Why did this patient fall?

What could we have done

to prevent this fall?

Was the staff effective in

preventing the fall, or

preventing further injury?

Fall Management - Evaluate

Evaluate Falls by Site and Risk Level

Which units are

experiencing the highest

rate of falls?

Are we using VBR

effectively?

Is our fall risk measurement

effective?

Where do we need to improve?

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Levels of Detection

Ambulatory

– Wander detection devices/Monitors

Partially Ambulatory

– Bed/Chair Alarms/Monitors

Non Ambulatory/Bed rest

– Bed Alarms/Monitors

Fall Protection

Mattresses-beveled edges

Floor mats-size? – Length

– Thickness

– Beveled edges

– Non-slip/Hygienic

– Night time glow strip

Flooring– Color

– Padding

Helmets– Hard

– Soft

– Reusable

– Available for PRN use

Hip pads– Soft pads and hard shell

– External

– Undergarments

– Sweat pants and shorts

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Hip Protectors

Poll Questions

Do you teach patients with osteoporosis or history of hip

fracture about hip protectors?

Do you offer hip protectors to patients?

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Fall Protection continued

� Low Beds

� What is the patient’s

height and right level?

� Wheel chair

� Size/features

� Brake extensions

� Anti -tippers

� Front and

� Back

� Auto Brakes?

– Chairs/cushions’

– Right height

– Right cushion

– Anti slip materials

– Seat lifts

– Toilet Seat elevation/lifts

– Swing Away grab bars

Resources

Alimed Catalog: www.AliMed.com

Care View: www.Care-view.com

Carroll Healthcare Low Beds:

www.carrollhospitalgroup.com

Comfortex Landing Strips: www.comfortex.com

Swing away grab bars: www.Elcoma.com

Hill Rom Low Beds: www.hill-rom.com

Hip Savers: www.hipsaver.com

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Resources

Sammons Preston Catalog: www.pattersonmedical.com

Plum Enterprises Helmets/Hip Pads:

www.FallsSafety.com

Posey: www.posey.com

Satech Floor Mats: www.satechinc.com

Span America: contoured mattresses:

www.spanamerica.com

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Questions?50

Raise your hand

Use the Chat

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Assignments for Session 4

Test one new intervention

Attempt to acquire one new piece of equipment for

integration into your patient care environment

Explore at least 2 patient education resources about new

safety equipment that you just learned about

Assess compliance with injury risk assessment on 3-5

admissions

Volunteers?52

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Expedition Communications

Listserv for session communications:

[email protected]

– To add colleagues, email us at [email protected]

Pose questions, share resources, discuss barriers or

successes

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Next Session

Wednesday, March 13, 1:00 PM – 2:00 PM ET

Session 4 – Interventions to Prevent Falls and Fall Injury Part 2

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Office Hours

All are invited to spend 30 minutes with Pat Quigley for additional Q&A

2:00-2:30 PM ET

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