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8/6/2019 Identifying Core Processes Worksheet
1/1
Identifying Core Business ProcessesCompany: _____________________________ Date: _____________
Step 1. List your external customers.
Step 2. Define all customer interactions (Inputs and Outputs between us and them).
Step 3. Match outputs to inputs: (whenever possible).
Step 4. Trace an output back to the input that initiated it.
Step 5. This collection of activities is a business process. Name it.- Start by describing the state change.
- Use a verb to refine the name, if necessary.
1998 Orion Development Group PManager2 rev:6/98