iCVR User Guide

VideoIQ

User GuideRelease 3.1

Copyright Copyright © 2010 VideoIQ, Inc. All rights reserved.

This document may not be copied or otherwise reproduced, in whole or in part, except as specifically permitted under US and international copyright law, without the prior written consent from VideoIQ.

Document: 1049107 Revision C (April 2009).

Disclaimer THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. VIDEOIQ ASSUMES NO RESPONSIBILITY FOR INACCURACIES OR OMISSIONS AND SPECIFICALLY DISCLAIMS ANY LIABILITIES, LOSSES, OR RISKS, PERSONAL OR OTHERWISE, INCURRED AS A CONSEQUENCE, DIRECTLY OR INDIRECTLY, OF THE USE OR APPLICATION OF ANY OF THE CONTENTS OF THIS DOCUMENT. FOR THE LATEST DOCUMENTATION, CONTACT YOUR LOCAL SUPPLIER OR VISIT US ONLINE AT WWW.VIDEOIQ.NET.

This publication may contain examples of screen captures and reports used in daily operations. Examples may include fictitious names of individuals and companies. Any similarity to names and addresses of actual businesses or persons is entirely coincidental.

Software licenseagreement

IMPORTANT: THIS END-USER LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN VIDEOIQ AND YOU. READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE INSTALLING OR USING THIS SOFTWARE. THIS AGREEMENT PROVIDES A LICENSE FROM VIDEOIQ TO USE THE SOFTWARE. IT ALSO CONTAINS WARRANTY INFORMATION, DISCLAIMERS, AND LIABILITY LIMITATIONS. INSTALLING AND/OR USING THE SOFTWARE CONFIRMS YOUR AGREEMENT TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT INSTALL OR USE THE SOFTWARE OR, IF ALREADY INSTALLED, IMMEDIATELY CEASE ALL USE OF THE SOFTWARE AND PROMPTLY UNINSTALL ALL COMPONENTS OF THE SOFTWARE.

1. License. In this Agreement, you, the purchaser of the rights granted by this Agreement, are referred to as You or Your, whether an individual or a business entity of any kind. Subject to the terms and conditions of this Agreement, VideoIQ Inc., a Delaware corporation, (“VIDEOIQ”) grants You a nonexclusive license to use the accompanying software (including any upgrades, modified versions, updates, additions and copies of the software furnished to You during the term of the Agreement) (“Software”), and all associated media, printed materials, and electronic documentation accompanying the Software (“Documentation”). In this Agreement, the Software and Documentation are referred to as the Licensed Product.

All rights to and in the Licensed Product, including, but not limited to, copyrights, patents, trademarks, and trade secrets, belong to VIDEOIQ, and VIDEOIQ retains title to each copy of the Software. Your license to the software is for use with VideoIQ equipment. You may install the Software on as many PC clients as necessary solely to manage and use your VideoIQ equipment. You may not transfer or distribute the Licensed Product to others, in electronic format or otherwise, for any other use, and this Agreement shall automatically terminate in the event of such a transfer or distribution. You may not sell, rent, lease, or sublicense the Software. You may copy the Licensed Product for backup purposes.

2. Term. This Agreement is effective until terminated. You may terminate this Agreement by uninstalling all components of the Software and returning the Licensed Product to VIDEOIQ. VIDEOIQ may terminate this Agreement if You breach any of these terms and conditions. Upon termination of this Agreement by VIDEOIQ, You agree to immediately uninstall all components of the Software and either destroy or return the Licensed Product to VIDEOIQ. All provisions of this Agreement relating to (i) disclaimer of warranties; (ii) limitations on liability, remedies, and damages; and (iii) VIDEOIQ’s proprietary rights, shall survive termination of this Agreement..

3. Object code. The Software is delivered in object code only. You may not alter, merge, modify, adapt, or translate the Software, nor decompile, disassemble, reverse engineer, or otherwise reduce the Software to a human-perceivable form, in whole or in part, nor create derivative works or programs based on the Software. The Software shall only be used with the equipment specified by VIDEOIQ..

http://www.videoiq.net

4. Limited warranty. VIDEOIQ does not warrant that the operation of the Software. VIDEOIQ does warrant that the media on which the Software is furnished will be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of delivery (Media Warranty Period). Your exclusive remedy under this limited warranty for nonconforming Software shall be repair or replacement of the Software, in the sole discretion of VIDEOIQ. To obtain a repair or replacement of nonconforming Software, contact VIDEOIQ Customer Service toll free at 888 351-1758 or online at www.videoiq.net during the Software Warranty Period.

EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE LICENSED PRODUCT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND, EXCEPT AS EXPRESSLY PROVIDED ABOVE, YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE LICENSED PRODUCT.

5. Limitation of liability. VIDEOIQ’S SOLE OBLIGATION OR LIABILITY UNDER THIS AGREEMENT IS THE REPAIR OR REPLACEMENT OF NONCONFORMING SOFTWARE AND/OR DEFECTIVE MEDIA ACCORDING TO THE LIMITED WARRANTY ABOVE. IN NO EVENT WILL VIDEOIQ BE LIABLE FOR ANY DAMAGES, WHETHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY OR PUNITIVE, NOR FOR ANY LOSS OF DATA, LOSS OF PROFITS, OR LOST SAVINGS, ARISING OUT OF USE OF OR INABILITY TO USE THE SOFTWARE OR DOCUMENTATION (OR ANY HARDWARE FURNISHED WITH THE SOFTWARE), EVEN IF VIDEOIQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR FOR ANY CLAIM BY ANY THIRD PARTY.

6. General. Any hardware provided to You by VIDEOIQ shall not be exported or re-exported in violation of any export provisions of the United States or any other applicable jurisdiction. Any attempt to sublicense, assign, or transfer any of the rights, duties, or obligations hereunder shall be void. This Agreement shall be governed by and interpreted under the laws of the United States of America as to federal questions and of the Commonwealth of Massachusetts as to matters of state law without regard to conflicts of law provisions. You hereby consent to the exclusive jurisdiction of the state and federal courts located in Boston, Massachusetts, to resolve any disputes arising under or in connection with this Agreement, with venue in Boston, Massachusetts.

7. Restricted rights legend. The Licensed Product is provided with RESTRICTED RIGHTS. In the event the United States Government or an agency thereof is granted a license to the Licensed Product, the following additional terms apply to such license: Restricted Computer Software, as defined in the Commercial Computer Software–Restricted Rights clause at Federal Acquisition Regulations 52.227-19, and the restrictions as provided in subparagraphs (c)(1) and (c)(2) thereof; and as applicable, the Government’s rights to use, modify, reproduce, release, perform, display, or disclose the Software also are restricted as provided by paragraphs (b)(2) and (b)(3) of the Rights in Noncommercial Technical Data and Computer Software–Small Business Innovative Research (SBIR) Program clause at DFARS 252.227-7018.

8. Trademarks, copyrights and patents. VIDEO IQ is a registered trademark of VideoIQ, Inc. Other trade names used in this document may be trademarks or registered trademarks of VIDEOIQ, the manufacturers or vendors of the respective products. The Licensed Product is protected by US Copyright law and other rights. You acknowledge that you have been notified of these trademark, copyright and patent rights and will not knowingly infringe them.

9. Intended use. You agree to use this product only for the purpose it was designed for. For the latest product information, refer to the data sheet and user documentation, contact your local supplier or go to www.videoiq.net.

10. Privacy Laws. Privacy laws addressing video or audio surveillance vary by country, state, city and region. Video and/or audio recording of people or places, with or without consent of one or both parties, may be prohibited. VIDEOIQ will not be held responsible for any illegal actions committed by Your use of VIDEOIQ Software or equipment. You are responsible for meeting any and all applicable government regulations, including but not limited to any local, state, federal law, rule, ordinance, regulation or the like.

YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS. YOU FURTHER AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND VIDEOIQ, AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

Table of Contents

1. Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Preparing to Install Your iCVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Configuring Your PC for DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Discovering the iCVR’s DHCP Assigned IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Configuring Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Minimal Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Aiming the Camera for Best Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2. Installing the iCVR Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

iCVR Camera Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installing Your iCVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Selecting the Best Camera Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Focusing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3. Installing the iCVR Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

iCVR Encoder Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting the Encoder to a Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Connecting a PTZ Camera to the Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4. Installing a Dome Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Dome Camera Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing a Dome Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Selecting the Best Camera Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Adjusting and Focusing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

5. Installing and Uninstalling View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing the View Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Uninstalling View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6. Using the View Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Running the View Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

View Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

VideoIQ Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Displaying Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Exiting the View Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

7. User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Default User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

VideoIQ User Guide

Changing a Login Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Adding a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Copying User Accounts and Permissions From A Camera . . . . . . . . . . . . . . . . . . . . . . . .36

Editing a User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Deleting a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Modifying User Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

8. Configuring View Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Configuring View Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

9. Administering Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Camera List Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Camera Shortcuts Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Discovering Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Adding a Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Edit Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Exporting and Importing the Camera Tree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Renaming a Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Creating a Camera Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Deleting a Camera Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Displaying Camera Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56Deleting a Camera From the Camera List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Upgrading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Upgrading Multiple iCVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Saving Camera Settings to Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Restoring Camera Settings from Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Restoring Camera Settings to Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Using the Force Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Reviewing User Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Configuring Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Configuring Basic Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Configuring Advanced Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Configuring HD Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Configuring D1 Basic Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Configuring D1 Advanced Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Configuring Audio Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Configuring Encoder Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Configuring Input/Output Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Configuring Storage and Compression Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Configuring Date and Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Configuring Analytics Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Configuring Email Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Configuring FTP/HTTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

10. Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Viewing Live Video Across Two Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using the Live Alarm Pop-Up Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Using Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using IQTrack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Listening to Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Alarm Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

11. Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Sorting Alarm List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Refreshing Alarm List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Viewing Alarm Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Refreshing an Object of Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Acknowledging an Alarm Event. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Saving Alarm Clips to a Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Emailing Alarm Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Exporting Full Alarm Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

12. Exporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Exporting Full Alarm Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Export Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Copying Alarm Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Burning Alarm Event Files to CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Emailing Alarm Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Playing an Alarm Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

13. Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Building a Video Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Searching for a Specific Object (Appearance Search) . . . . . . . . . . . . . . . . . . . . . . . . . . 115

14. Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Configuring Detection Rules and Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Adding a Region of Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Configuring a Line of Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Configuring an Object of Interest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Renaming an ROI or LOI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Adding an ROI or LOI to a Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Editing Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Enabling and Disabling Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Deleting Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

15. Archiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Configuring Archive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Creating an Archive Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Canceling An Archive Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Saving Archived Events to a Mapped Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

VideoIQ User Guide

16. Web Access to Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Accessing the Camera via Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Viewing Live Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Recent Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Configuring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Configuring Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Advanced Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Logging Off the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

17. Mobile Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Viewing Live Video on A Mobile Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

18. Maintenance Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Testing the HTTPS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Upgrading the Camera Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Restarting the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Collecting Camera Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

A. Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

B. View Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

C. iCVR Config Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Accessing the Config Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Configuring an iCVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Introduction

VideoIQ products are professional, high-quality IP cameras and Encoders with built-in analytics, content-aware video storage, and intelligent networking. These intelligent surveillance products recognize humans, vehicles, boats, and suspicious objects, and can notify you when someone breaches user-defined rules.

About This Guide

The VideoIQ User Guide is designed to help you:

Install an iCVR camera

Attach a camera to the Encoder

Install and configure the VideoIQ View software

Requesting Technical Support

If you have any problems installing or configuring your VideoIQ hardware or software, review the User Guide. If you’re unable to resolve your problem, please call VideoIQ Technical Support at 888-351-1758, Monday-Friday 8AM-6PM EST.

1 Getting Started

This chapter describes:

Preparing to Install Your iCVR

Configuring Your PC for DHCP

Discovering Your IP Address Through DHCP

Configuring Port Forwarding

Aiming the Camera for Best Performance

Preparing to Install Your iCVR

Before installing your iCVR verify that you have:

Network connection: A Cat5 (or greater) network drop with connection back to the network switch or router.

Mounting hardware (enclosure, brackets, etc): For exterior applications, the iCVR must be installed in an IP66 (or greater) rated housing.

IP addressing scheme: By default the iCVR is set to acquire an address via DHCP. If you’re using a static IP assignment, the IP address subnet and gateway information should be determined before installation time.

Power connection: PoE is the preferred method for powering the iCVR. 12VDC or 24VAC power options are also available. Power consumption is typically 8W, maximum 12.9W. Ensure an adequate cable and power source are available at the installation point.

Lens selection: Lenses should be selected and adjusted so that the objects to be detected are visible for at least 4-5 seconds, and are taller than 5% of the height of the field of view.

Note: Lens selection is not required for the dome camera.

Router port-forwarding setup: If a remote site will be connecting to the iCVR to receive alarms or manage settings, then appropriate ports need to be opened in the exterior firewall (443, 554, 5401, 20022).

PC or Laptop: With the View software installed to verify iCVR setup and operation.

Scene lighting: In most situations some external lighting (visible or IR) will be required to capture sufficient object detail for recognition.

VideoIQ User Guide2

Configuring Your PC for DHCP

When your monitoring workstation is on the same subnetwork as your iCVR, the View software connects to the iCVR automatically. For the View software to find the iCVR, your workstation must be configured for automatic IP addressing (DHCP). In this mode, it will also get an IP address in the same subnet:

1. Open Network Connections in the Control Panel on your PC.

2. Right-click the icon for your local area network connection and select Properties.

3. Click Internet Protocol, then click Properties.

Getting Started3

4. Verify that the Obtain an IP address automatically button is selected.

5. Click the Alternate Configuration tab and verify the Automatic Private IP address option is selected.

Discovering the iCVR’s DHCP Assigned IP Address

The first time a camera is turned on it’s configured for DHCP. If there is a DHCP server available to give it an address, the camera will acquire that address. If there is not a DHCP server on the network, the camera will automatically acquire an address in the 169.254.x.x. subnet. An example default address is:

IP Address:169.254.238.51

Subnet Mask:255.255.0.0

This subnet is the same one that Windows defaults to when it cannot find a DHCP server. Therefore both devices default to the same network and will be able to communicate.

Configuring Port ForwardingSoftware ports are numbered connections that a computer uses to sort types of network traffic. For security reasons, only common ports for services such as HTTP or FTP are open by default; most other ports on routers are closed so that unauthorized traffic cannot flow through them.

Port forwarding lets a router accept a connection request coming in on its WAN (internet) interface and directs it to an IP address on its LAN (private network) interface. When port forwarding is configured on a router, the router looks at the port number of a connection request coming in on its WAN port and forwards the connection request to the appropriate IP address through its LAN port.

When you connect to iCVRs through the internet or across a WAN, your IT man-ager must configure the routers connected to the iCVRs for port forwarding. The following ports are used for each iCVR:

VideoIQ User Guide4

Minimal Port Configuration

By choosing to stream audio and video over the HTTP protocol, the iCVR D1 line of cameras and encoders can be configured to use only 2 firewall ports. The iCVR HD cameras running version 3.1+ can be configured to use only 1 firewall port. Using 1 firewall port requires approximately 10-20% more bandwidth.

For D1 Cameras

In the Add Camera or Edit Connection, select Stream over HTTP(S); then configure the Control and HTTP(S) ports.

Port Function Default Value Type

Control Port (not required for HD 3.1+ cameras)

Secure communication between View and the iCVR takes place through this port

5401 TCP

HTTPS Port Encrypted file transfer and web access to the camera take place through this port. Choose to run the camera over HTTPS or HTTP

443 TCP

HTTP Port File transfer and web access to the camera take place through this port. Choose to run the camera over HTTP or HTTPS.

80 TCP

RTSP Port Data that controls the video stream goes through this port.

554 UDP and TCP

Audio Output Port When a speaker is attached to the iCVR, audio transmits through this port.

20022 UDP

Getting Started5

For iCVR HD Cameras 3.1+

In the Add Camera or Edit Connection window, select Stream over HTTP(S) and configure the HTTP(S) port.

Aiming the Camera for Best Performance

Selecting the right field of view will make a significant difference in performance. The key factors to consider when positioning an iCVR are:

Object Size: In order for an object to be accurately classified, its height should be greater than 20 pixels (about 1/20th the height of the image) and less than 320 pixels (about 2/3rd the height of the image).

Expected Object Velocity: The iCVR needs to be able to observe a moving object for approximately 2 seconds before classifying it. Fast moving vehicles might require a wider field of view so that the iCVR is able to observe them for more than a few frames.

Blockages: An object needs to appear unblocked for several frames in order for its classification to be accurate. When the iCVR is used outdoors, it is acceptable for an object to be blocked during some part of the time that it’s in the field of view, but a full view of the object is necessary for a good fraction of that time. When the iCVR is configured for indoor analytics, it can detect the head and shoulders of a person.

Angle and Perspective: The iCVR expects the ground plane to be roughly horizontal, i.e., people walking in the field of view are mostly upright and don’t appear to be tilted due to perspective distortion. The system will function accurately if it is mounted roughly 10 feet or higher from the ground and tilted no more than 60 degrees off horizontal.

Reflected light: The iCVR should be positioned so that light sources, including the sun, don’t shine directly into the lens. Indirect light sources should also be carefully considered. While the iCVR uses an ultra wide dynamic range imager, optical imperfections in the enclosure or the lens might temporarily blind it.

2 Installing the iCVR Camera


iCVR Camera Connections

Installing Your iCVR

Selecting the Best Camera Preset

Focusing Your Camera

iCVR Camera Connections

VideoIQ User Guide7

Installing Your iCVR

1. Install a C- or CS-mount lens on your iCVR. When using a C-mount lens, first insert the included 5mm spacer, and then install the lens.

Use a manual iris lens for indoor applications.

Use an auto-iris lens for outdoor use.

2. After mounting the lens, connect the auto-iris cable to the port on the side of the camera.

3. Mount the iCVR for best detection of the scene. When installed outside or in a dusty, cold or humid environment, you should protect the iCVR camera with a weather-proof housing heater and cooler, such as the VIQ-HO-SHF24.

4. Connect your iCVR to the IP network with an Ethernet cable.

5. Connect audio, alarm, and other connections if needed.

6. Connect a portable analog monitor to the Video Output port.

7. Connect power to you iCVR. You can use:

Power over Ethernet (802.3af class 3)

12 VDC (use the included connector)

24 VAC (use the included connector)

iCVR Connections Function

On-Screen Display Controls Allows you to navigate the on-screen menu of the iCVR with the Up/Down/Left/Right/Select buttons. You must hold the Select button for the on-screen menu to display.

SD Memory Slot Used only with the diskless iCVR for optional video storage.

Audio Connector Output port that allows you to connect a speaker and stream audio.

Soft Reset Button Allows you to reboot the camera.

Factory Restore Button When used in conjunction with the soft reset button, returns the camera to its default settings and clears all stored settings and video.

USB Connector Used for iCVR image upgrades when upgrade doesn’t take place through the View software.

Analog Video Output Port Allows you to view video on a standard analog monitor.

Ethernet Port Used for network communications, and can also be used to power the iCVR (PoE).

Power Connector Connection for 12V DC or 24V AC power (connectors included).

Serial and I/O Connector Provides connection for 2 alarm inputs and 1 alarm output, along with RS-485 and RS-232 data communication.

Status LED Displays as red when the camera is starting up; displays as green when the camera is ready.

Installing the iCVR Camera8

You can connect more than one power supply if redundant power is desired. The iCVR will switch over to the second power source automatically if the first power source is lost.

Note: When the iCVR is powered up, it displays its IP address for three minutes. Record this address for future use.

Selecting the Best Camera PresetThe iCVR bundles an extensive range of electronic settings in four easy-to-use presets. In most cases the preset value is the only camera setting you need to change. You can access these options through the on-screen display:

1. Turn on the on-screen display by holding down the Select button on the back of the camera for five seconds. The cursor should be positioned on the PRESETS option.

2. Use the right arrow button on the back of the camera to select one of the following options:

UNIVERSAL: This is the default setting and is ideal for mixed environments, such as indoors with nearby windows.

INDOOR: For indoors with incandescent or high energy lighting.

FLUORESCENT: For indoors with fluorescent lighting.

OUTDOOR: For all outdoor applications.

3. Press the down button until you reach SAVE. Press the Select button to save all your settings.

VideoIQ User Guide9

Note: You can change the camera presets and settings remotely from the VideoIQ View administration application. See Chapter 9: Administering Cameras.

Focusing the Camera

1. Use your portable analog monitor to aim the camera and adjust the lens’ field of view and focus for the clearest picture.

3. Change the position of the back-focus slider if you need to extend the focus range of your lens.

4. If you are using a manual lens, manually adjust the iris for optimum night-viewing, and focus the lens.

5. If you are using an auto-iris lens, open the iris completely before focusing the camera to assure proper focus at night. The iCVR comes equipped with an easy way of doing this:

a. Turn on the on-screen display menu (see above).

b. Press the down button to scroll to IRIS TYPE and verify that it is set for AUTO.

c. Press the down button to scroll to D/N LENS FOCUS.

d. Press the right arrow button until NIGHT FOCUS is selected. This opens the iris fully to simulate nighttime.

e. Focus the lens for the best possible overall clarity.

f. Press the right arrow button to select DAY FOCUS. Verify the focus.

g. Repeat DAY and NIGHT settings until focus is optimized for all conditions.

6. When focus is complete, set it back to DAY FOCUS for normal auto-iris oper-ation.

7. When you are finished, press the down arrow to scroll to SAVE. Press the SELECT button to save your settings.

3 Installing the iCVR Encoder


iCVR Encoder Connections

Connecting the Encoder to a Camera

Connecting a PTZ Camera to the Encoder

iCVR Encoder Connections


SD Memory Slot Used only with the diskless iCVR for optional video storage.

Audio Connector Output port that allows you to connect a speaker and stream audio.

Reset Button Allows you to reboot the camera.

Factory Restore Button When used in conjunction with the soft reset button, returns the camera to its default settings and clears all stored settings and video.

USB Connector Used for iCVR image upgrades when upgrade doesn’t take place through the View software.

VideoIQ User Guide11

Connecting the Encoder to a Camera

The VideoIQ Encoder lets you use any standard analog security camera as an iCVR. To connect a camera to the Encoder you will need a:

75 Ohm coaxial cable

Ethernet cable

Power:12 VDC, 24 VAC or Power over Ethernet

1. Connect the coaxial cable to the Video In port of the Encoder and the Video Out port of the camera.

2. Connect the Encoder to the IP network with an Ethernet cable.

3. Connect power to the Encoder. You can use one of the following:

Power over Ethernet (802.3af class 3)

12 VDC (use the included connector)

24 VAC (use the included connector)

You can connect more than one power supply if redundant power is desired. The iCVR will switch over to the second power source automatically if the first power source is lost.

Connecting a PTZ Camera to the Encoder

When connecting a PTZ camera to the Encoder you will need the coaxial and Ethernet cables listed above, as well as a:

Two-wire cable for a half-duplex PTZ

or

Four-wire cable for a full-duplex PTZ

1. Follow steps 1-3 above.

2. For a full-duplex camera, connect the four-wire cable to the serial connector on the back panel of the Encoder and to the PTZ camera. The T+ and T- cables from the PTZ should connect to the R+ and R- slots on

Analog Video Input Port Allows you to view video on a standard analog monitor.



Serial and I/O Connector Provides connection for 2 alarm inputs and 1 alarm output, along with RS-485 and RS-232 data communication.

Status LED Displays as red when the camera is starting up; displays as green when the camera is ready.


Installing the iCVR Encoder12

the Encoder serial connector, and the R+ and R- cables from the camera should connect to the T+ and T- slots.

3. For a half-duplex camera, connect the R+ and R- cables from the camera to the T+ and T- slots on the Encoder.

Once the camera has been connected to the Encoder see Configuring Encoder Settings on page 43 to use the View software features.

Note: The Encoder supports only Pelco P and Pelco D PTZ cameras.

4 Installing a Dome Camera


Dome Camera Connections

Installing a Dome Camera

Selecting the Best Camera Preset

Adjusting and Focusing the Camera


Dome Camera Connections

Note: The illiustration above shows an outdoor dome camera. Indoor dome camera do not include all of the connections pictured.

Dome Connections Function

Audio Connector Connection cable that allows you to connect a microphone and use the Talk button on the Alarm screen to stream audio.

Line Out Connector Connection cable that allows you to connect a speaker.



Alarm I/O Connector Provides connection for 2 alarm inputs, 1 alarm output.

Installing a Dome Camera15

Installing a Dome Camera

Surface Mount

1. Determine where you want to mount the camera. Peel the back off of the adhesive alignment template and place it on the wall.

2. Drill pilot holes using the drill guide marks.

3. Align the holes in the back of the mount base with the holes on the wall.

4. Use the enclosed screws to attach the mount base to the wall.

5. Thread the cables into the mount base.

6. Align the spring-loaded fasteners on the back of the camera with the keyholes on the mount.

7. Turn the camera clockwise until it locks in place.

8. Point and focus the lens using the steps below.


Flush Mount

1. Determine where you want to mount the camera. Peel the back off of the adhesive ceiling hole template and place it on the ceiling. Cut away the ceiling material.

2. Insert the mounting plate into the ceiling hole and tighten the support screws (highlighted).

3. Thread the cables through the mounting plate.

4. Align the spring-loaded fasteners on the back of the camera with the keyholes on the mounting plate.



7. Place the trim ring over the dome of the camera, aligning the locking tabs with the slots on the mounting plate. Press down.


Pendant Mount from the Wall

1. Determine where you want to mount the camera. Place the mount plate against the wall and secure it using the enclosed screws. You may need to drill pilot holes.

2. Thread the cables through the mount plate.

3. Place the camera inside the pendant, running the camera cables through the opening at the top of the pendant.

4. Align the arrow on the front of the camera dome with the arrow on the rim of the pendant.


6. Screw the pendant into the arm of the mount plate.

7. Tighten the set screws on the front of the arm.


9. Attach the trim ring to the bottom of the pendant.


Pendant Mount from the Ceiling

1. Determine where you want to mount the camera. Place the mount plate against the ceiling and secure it using the enclosed screws. You may need to drill pilot holes.

2. Thread the cable connections through the side of the ceiling mount plate. Thread them through the extension tube; then screw the tube into the mount plate.

3. Place the camera inside the pendant, running the camera cables through the opening at the top of the pendant.

4. Align the arrow on the front of the camera dome with the arrow on the rim of the pendant.


6. Screw the pendant into the extension tube.


8. Tighten the set screws on the mount plate and extension tube.

9. Attach the trim ring to the bottom of the pendant.


Selecting the Best Camera PresetThe iCVR bundles an extensive range of electronic settings in four easy-to-use presets. In most cases the preset value is the only camera setting you need to change. You can access these options through the on-screen display:

1. Turn on the on-screen display by holding down the Select button on the service board of the camera for five seconds. The cursor should be positioned on the PRESETS option.

2. Use the right arrow button on the back of the camera to select one of the following options:

UNIVERSAL: This is the default setting and is ideal for mixed environments, such as indoors with nearby windows.

INDOOR: For indoors with incandescent or high energy lighting.

FLUORESCENT: For indoors with fluorescent lighting.

OUTDOOR: For all outdoor applications.

3. Press the down button until you reach SAVE. Press the Select button to save all your settings.

Note: You can change the camera presets and settings remotely from the VideoIQ View administration application. See Chapter 9: Administering Cameras.


Adjusting and Focusing the Camera

1. Remove the dome cover from the camera.

2. Move the lens into the desired postion by loosening set screw A, adjusting the pan rotation ring (A), then tightening the set screw.

3. Loosen set screw B on either side of the gimbal assembly, tilt the lens to the desired position (B), then tighten the set screws.

4. If the image is inverted or not completely aligned, adjust the horizontal rotation ring (C).

5. Zoom to the desired field of view by loosening the outermost set screw on the lens, adjusting the zoom, then tightening the set screw.

6. Focus the lens by loosening the screw on the focus ring; adjusting the focus, then tightening the screw.


While adjusting the focus and zoom, hold the spare dome over the lens to simulate conditions when the dome has been installed.

7. Replace the dome cover and tighten the screws.

5 Installing and Uninstalling View


System Requirements

Installing the View Software

Uninstalling View

System Requirements

To run the View software you will need:

Windows 7, Windows XP (with Service Pack 3 or higher) or Vista Business (with Service Pack 2)

Core-2 Duo 2.0 GHz processor or better

At least 2 GB of RAM

A network connection between your PC and the cameras you want to access.

20GB of disk space for clip downloads.

PC monitor with a minimum of 900 pixels vertical display resolution.

Installing the View Software

1. Insert the VideoIQ View installation disk in the CD drive of your computer.

Note: When installing View you must be logged into the PC as the administrator.


2. When the installer window appears, click Install VideoIQ View Software.

Note: If the installer does not automatically start, your auto-play feature may be disabled. Access the installation CD directly and double-click the VideoIQViewInstaller application icon.

3. The VideoIQ View installer reviews the software installed on your computer to determine its installation requirements.

Installing and Uninstalling View24

4. Review the end user license agreement. Select “I accept the license agreement” and click Next. If you choose not to accept the license agreement the installation is cancelled.

5. The software is installed in the C:\Program Files directory of your computer by default. If you want it installed in a different directory, click the Browse button and navigate to the new location.

Note: View must be installed on a local drive, not on a network drive.

6. The installer automatically installs the View software and the supporting software required to run the View application. If none of the supporting software is installed on your PC it can take up to 15 minutes to complete the installation.


7. Click Finish when the View Setup window indicates your software has been installed.

Uninstalling View

If you want to uninstall the View software:

1. On your computer go to Start -> Control Panel-> Programs and Features for Windows 7 and Vista, or, Start ->Control Panel -> Addor Remove Programs for Windows XP.

2. Scroll to VideoIQ View and click Remove.

Installing and Uninstalling View26

3. You will be asked to confirm that you want View removed.

4. The uninstaller removes the View software from your computer.

6 Using the View Interface

This section describes:

Running the View Application

View Toolbar

Video IQ Menu

Status Bar

Displaying Version Information

Exiting the View Application

Running the View Application

The VideoIQ View installer puts a VideoIQ icon on your computer desktop. To run View:

1. Double-click the VideoIQ View icon.

2. When the Log In dialog opens, enter your username in the User Name field.

3. Enter your password in the Password field. If this is the first time you’re logging in, use “supervisor” for the username and “supervisor” for the password. Once you’ve logged in change the password for this default account. See Chapter 7: User Accounts for information on changing passwords.

4. Click OK.


View Toolbar

Use the entries in the View toolbar to select which panel you want to display. For example, to display the Live Video panel, click Live Video in the sidebar.

VideoIQ Menu

The VideoIQ menu can be accessed by clicking the VideoIQ button and consists of the following entries:

Log In - Opens the Log In dialog, which allows you to log in as a different user.

Preferences – Opens the Preferences window, allowing you to select application preferences for View. The Preferences window is described in Chapter 8: Configuring View Preferences.

Change Password – Opens the Change Password dialog box, allowing you to modify the password associated with a user. The Change Password dialog is described in Chapter 7: User Accounts.

User Management – Opens the User Manager dialog box which displays your list of users; allows you to add a user or edit user information; modify user permissions, and copy user accounts across cameras.

Help – Displays version information for the View application.

Log Off – Logs you out of View and leaves the application running.

Exit – Logs you out of View and shuts down the application.

Status Bar

The status bar displays the name of the VideoIQ server and the name of the user who is currently logged in.

Using the View Interface29

Displaying Version Information

You can display version information for your View software by selecting Help from the VideoIQ menu.

The application version number displays:

Exiting the View Application

To exit the View application, choose Exit from the VideoIQ menu.

Note: Closing the View application has no impact on the iCVRs running on your network.

7 User Accounts


Default User Accounts

Changing a Login Password

Adding a User Account

Copying User Accounts and Permissions From a Camera

Editing a User Account

Deleting a User Account

Modifying User Permissions

Default User AccountsEach camera comes configured with two default user accounts: “supervisor” and “operator”. After logging into View for the first time, a user with supervisor-level permission should change the default password for both user accounts.

The default login credentials for these two users are:

supervisor/supervisor

operator/operator

Note: The default supervisor account should not be used for day-to-day activities. Users with supervisor-level accounts should have their own username and password so that history logs will identify who made changes to the system.

Changing a Login PasswordUsers with supervisor-level permission can change the login password for all users.

To change your own password:

1. Click the VideoIQ button and select Change Password.


2. When the Change Password dialog displays select the cameras where you to want to change the password

.

3. Enter the old and new passwords. The password must be a minimum of 4 characters, can include both numbers and letters, and is case sensitive.

4. Confirm the new password.

5. Click OK.

User Accounts32

To change the password for another user:

1. Click the VideoIQ button in the toolbar and select User Management.

2. When the Verify Your Credentials dialog box displays enter your Password and click OK.

If you have different logins on different cameras the dialog box will display a username and password field for each camera.


3. The User Management dialog box displays, showing all cameras you have permissions on. Cameras are grouped together based on like permissions or users.

4. Select a camera from the Eligible Cameras list.

5. Select a user from the Camera Users field.

6. Click Edit User.

7. Enter the old and new passwords for the user. The password must be a minimum of 4 characters, can include both numbers and letters, and is case sensitive.

8. Click OK.

Adding a User AccountYou can add an unlimited number of user accounts to a camera:

User Accounts34

1. Click the VideoIQ button in the toolbar and select User Management.


3. Select the cameras where you want to add a user.


4. Click the New User button.

5. Assign a role to the user by selecting the Supervisor or Operator radio button.

6. Enter a username.

7. Enter the full name of the user. This field is for your reference and does not display in the View application.

8. Enter a password for the user. The password must be a minimum of 4 characters, can include both numbers and letters, and is case sensitive.

9. Retype the password in the Confirm Password field.

10. Click OK.

Note: Once you have assigned a username to a user it cannot be changed. If you need to make a change the username, you will need to delete the user, then recreate it.

User Accounts36

Copying User Accounts and Permissions From A CameraYou can copy the user account settings and permissions from one camera and distribute them to other cameras.

1. Click the VideoIQ button and choose User Management.


3. When the User Management window appears, select the camera you want to copy accounts from, then click the Copy User Accounts button.


4. When the Copy User Accounts From window appears, select one or more cameras from the Destination Cameras list, then click one of the following buttons:.

Copy Users: Copies only the usernames and passwords of users stored on the destination camera.

Copy Permissions: Copies only the permissions stored on the source camera.

Copy All: Copies both the users and permissions stored on the source camera.

5. Click Done.

Editing a User AccountOnce you have created a user account you can easily edit it.

1. Click the VideoIQ button and select User Management.

User Accounts38


3. The User Management dialog box displays.

4. Select a user and click the Edit User button.

5. Make changes to the User Type, Full name or Password fields.

6. Click OK.


Deleting a User AccountYou can permanently delete any user account, except for the original Supervisor account.



3. When the User Management box displays select the user you would like to delete.

4. Click the Remove button.

User Accounts40

The user is permanently removed from the user list. You will not be prompted to confirm the deletion.

Modifying User PermissionsUsers with supervisor-level permissions can change the permissions that Operators have to perform specific functions in View.

Note: When you make a change to the Operator Permissions it applies to all users on the selected camera(s) with the Operator role.




3. When the User Management box displays, select the camera whose permissions you want to edit, then click the Edit Permissions button.

User Accounts42

4. Select the permissions you want to give to all users with the role of Operator.

5. Click Done.

Permission Description

Alarm acknowledgment, manual alarm output

Allows the user to acknowledge alarms and to use the Output button when enabled.

View historic video Allows the user to view historic video after performing a search.

Audio - listen When a microphone is attached to the camera, allows the user to listen to streaming audio at the PC.

Audio - talk When a microphone is attached to the PC, allows the user to press the Talk button when enabled.

Read camera settings Allows the user to read, but not modify, all camera settings.

Modify camera settings Allows the user to configure all camera settings.

Camera Control - update firmware, reboot

Allow the user to update the firmware on a camera and to reboot a camera.

Create/delete camera groups, rename and move cameras and groups

Allows the user to create and delete camera groups; rename a group, and move a camera into a group.

Search Allows the user to perform a search on historic video.

Read rules Allows the user to read rules set up for each camera, but does allow the user to modify the rules.

Configure rules Allows the user to configure rules, ROIs, RODs and LOIs.

Access camera web interface

Allows the user to access the camera through a web browser.

8 Configuring View Preferences


Configuring View Preferences

Configuring View Preferences

You can configure the alarm sounds, storage and video settings on all cameras under the Preferences menu. To access these settings click the VideoIQ button and choose Preferences:


Video

Use the Video tab to determine which types of objects you want to see bounding boxes for in View; to indicate if you want to see regions of disinterest (RODs) in thumbnail clips; to indicate if you want to show calibration status, and to enable live pop-up alarms and multi-monitor support.

Alarm Sounds

On the Alarms tab you can choose to have your PC play sound when a rule is violated. By default this setting is turned off; to enable it, check Play Sound.

To change the sound file:

1. Highlight the alarm activity.

2. Click the Browse button.

3. Select a new sound file; click Open.

4. Click OK.

Configuring View Preferences45

When an alarm is sounding you can stop it by pressing any key on your keyboard or by acknowledging the alarm via the Alarms screen.

Storage

Use the Storage tab to specify if you want video clips stored on your PC deleted based on the age of the clip, or when a predetermined amount of storage has been used. This will not affect the storage of videos in your iCVR.

You can also use this tab to configure the number of alarms you want displayed on the Alarms page. The maximum number of alarms that can be displayed is 10,000.

9 Administering Cameras


Camera List Icons

Camera List Toolbar

Discovering Cameras

Adding a Camera

Editing Connections

Exporting and Importing the Camera Tree

Renaming a Camera

Creating a Camera Group

Deleting a Camera Group

Displaying Camera Information

Deleting a Camera from the Camera List

Upgrading Firmware

Upgrading Multiple iCVRs

Saving Camera Settings to Backup

Restoring Camera Settings from Backup

Restoring Camera Settings to Default Values

Configuring Basic N Settings

Configuring Advanced Network Settings

Configuring Video Settings

Configuring Audio Input and Output

Configuring Encoder Settings

Configuring PTZ Settings

Configuring Input/Output Settings

Configuring Storage and Compression Settings

Configuring Date and Time Settings

Configuring Analytics Settings

Configuring Email Settings

Configuring FTP/HTTP


Camera List Icons

The icons displayed in the camera list identify the current state of each camera.

Camera Icon Description

Camera is connected.

Camera is not accessible

PTZ camera is connected.

PTZ camera is disconnected and is not accessible

Camera is disconnected.

When this icon is overlayed with the triangle icon it indicates the version of View installed is incompatible with the camera and should be upgraded.

Camera is online but has the maximum number of 3 connections. Camera cannot accept more connections.

Incorrect login.

The firmware on the camera is obsolete.

A rule violation has occurred

Encoder signal loss.

System alarm.

Camera is not functioning at full capacity because it is still initializing or it is upgrading its database. Also indicates a hard disk failure.

Administering Cameras48

Camera Shortcuts Toolbar

The camera shortcuts toolbar is located above the camera tree and provides quick access to the menus for camera settings and functionality.

Discovering Cameras

After your PC is set for automatic addressing, and you have started and logged into View, click the Auto-Discover button in the Camera Shortcut toolbar. If your iCVR and View are on the same subnet, View will automatically find your iCVRs and add them to the camera tree.

Auto-discovery will not work across a WAN, or if you’re using a VPN connection. For both of these scenarios cameras will need to be added manually.

Adding a Camera

If View does not automatically discover your camera, you will need to add it manually:

1. Click the Add Camera button in the Camera Shortcut toolbar.

2. Enter the IP Address or Network Name of the camera.

Camera Icon Description

The Create New Group button lets you add a camera group to your camera tree.

The Configure Camera Settings button allows you to configure network and port, Encoder, storage and compression, analytics as well as date and time settings,

The Edit Regions button lets you configure and edit regions and lines of interest.

The Add Camera button allows you to manually add a camera to the camera tree.

The Delete button is used to delete a camera or camera group from the camera list. You will not be prompted to confirm your deletion.

The Discover Camera button automatically discovers cameras and adds them to your camera tree.


3. Select an option from the Stream Over drop-down menu:

UDP: This is the most bandwidth-efficient selection. However, this protocol is not allowed to pass through all firewalls. If you’re having trouble seeing live streaming video, select either TCP or HTTP(S).

TCP: Encapsulates the RTP traffic into standard TCP packets and streams it to the client. Select this protocol if your firewall will not pass UDP traffic.

HTTP(S): The least bandwidth-efficient selection. This encapsulates RTP and RTSP into HTTP transfers. The advantage of this streaming method is that it uses one port for

Web browsing to the camera

Video streaming

Audio streaming

When you use this streaming protocol, separate ports for RTSP and Audio are no longer required.

When using port mapping on a router with an externally accessible IP address, click the Use Custom Ports checkbox and enter the port numbers in the Control Port, HTTP(S) Port, RTSP Port, and Audio Output Port fields.

If you’re not using an HD camera with version 3.1+ and your Control port is not 5401 you should check Use Customer Ports.


Control Port (not used in HD 3.1+ cameras)

Secure communication between View and the iCVR takes place through this port

5401 TCP

HTTPS Port Encrypted file transfer and web access to the camera take place through this port. Choose to run the camera over HTTPS or HTTP

443 TCP


Note: The port number after the RTSP port is reserved by the camera for internal use. When configuring View, one empty port must be allowed between the RTSP and the Audio Output port.

When choosing Stream over HTTP for D1 cameras configure the Control port and HTTP(S) ports only.

When choosing Stream over HTTP for HD v3.1+ cameras configure the HTTP(S) port only.

Edit Connection

You can change the port numbers or streaming protocol once a camera has been added to the camera tree:

1. Select the camera in the camera tree.

2. Right-click on the camera and select Edit Connection.

3. Make any changes and select OK.

Note: The Control port should be left blank for iCVR HD cameras running version 3.1+.

HTTP Port File transfer and web access to the camera take place through this port. Choose to run the camera over HTTP or HTTPS.

80 TCP

RTSP Port Data that controls the video stream goes through this port.

554 UDP and TCP

Audio Output Port When a speaker is attached to the iCVR, audio transmits through this port.

20022 UDP and TCP



Exporting and Importing the Camera Tree

When you have multiple PC’s running View you can export the camera tree from one instance of View and import it into subsequent instances of View. Exporting the camera tree exports the cameras and/or camera groups, and all camera connection information to a file.

To export the camera tree:

1. At the top of the camera tree right-click on VideoIQ.

2. Select Export Camera Tree...

3. The Save As dialog box appears. Navigate to the location on your PC or network where the file will be saved and click Save.

4. The Exporting Camera Tree... status bar appears.

When the export finishes the status bar closes automatically.


5. The camera tree settings are saved as an .xml file that can be imported into View.

To import camera tree settings:

1. At the top of the camera tree, right-click on VideoIQ and select Import Camera Tree...

2. The Open dialog box appears. Select the .xml file you exported using the steps above and click Open.


3. A dialog box appears to warn you that any existing camera tree information will be overwritten with the new file. Click Yes to proceed with the import.

4. The Importing Camera Tree... status bar appears. The status bar disappears once the import process is complete.

Once the camera tree has been imported the cameras will automatically try to reconnect. If connection cannot be established a warning message displays in View.

Renaming a Camera

To rename a camera:

1. Right-click a camera and choose Rename.


2. When the current camera name is highlighted, enter the new name for the camera.

Renaming a camera changes the name for all users logged into View.

Creating a Camera Group

You can create camera groups to organize your cameras or to apply the same configuration to all cameras in the group. To create a camera group:

1. Click VideoIQ in the camera tree.


2. When the New Group icon appears, right-click on it and choose Rename to assign it a name.

3. When the group name is highlighted, enter the new name and press Enter.

4. To add cameras to the camera group, drag camera icons into the camera group folder.

The camera group displays to all users logged into View.

Note: A camera can belong to only one camera group.

Deleting a Camera Group

Deleting a camera group removes only the group folder and does not delete the cameras from the camera tree. To delete a group:

1. Highlight the group you would like to delete.

2. Right-click on the group and choose Delete.


Displaying Camera Information

To display the current settings for a camera:

1. Right-click the camera and choose Information.

The Camera Information window displays the name, IP address, port settings, firmware version, and user list for the selected camera.

2. Click Close when you are finished.

Deleting a Camera From the Camera List

To delete a camera from the camera list:

1. Select the camera;

Alternatively you can right-click on the camera and choose Delete:

2. Confirm the deletion.


Once you’ve deleted a camera it won’t be available again until you add it or it’s auto-discovered.

Upgrading Firmware

The Firmware Settings window shows the current configuration for your camera, and lets you upgrade the firmware on your iCVR.

Note: Firmware upgrades should only be performed by advanced users. If you need assistance while performing an upgrade please contact VideoIQ Technical Support

1. Contact VideoIQ Technical Support for the link to the download location of the file needed for upgrading the camera firmware.

2. Right-click on the camera in the camera tree and select Advanced.

3. When the Advanced Options window opens, click Upgrade Firmware.

4. Confirm that you want to upgrade your firmware.

5. The Upgrade Camera Firmware page displays.

6. Use the Browse button to navigate to the directory where the upgrade file is stored on your local computer.

7. Click the Upgrade Now button.


Upgrading Multiple iCVRs

You can upgrade multiple iCVRs simultaneously when they are in a camera group:

1. Right-click on the camera group and select Advanced.

2. Click the Upgrade Firmware button.

3. Follow steps 4-7 of the preceeding section.

Saving Camera Settings to Backup

After you have configured the settings in your iCVR, you can archive them to a backup file. To save your camera settings:

1. Select a camera from the camera tree and click the Camera Settings button.

2. When the Configure Camera window appears, click the Save to Backup button at the bottom of the screen.


3. When the Save As window appears, specify the destination directory and name for the backup file.

By default, camera settings files are saved in the C:\VideoIQ data\Config directory with a .settings file suffix.

4. Click Save.

Restoring Camera Settings from Backup

You can restore the settings for an iCVR from a backup file if you accidentally misconfigure it.

To restore camera settings from an archive file:


2. When the Configure Camera window appears, click the Restore from Backup button at the bottom of the screen.


3. When the Open window appears, navigate to the source directory and select the backup file you want to use.

By default, camera settings files are saved in the C:\VideoIQ data\Config directory with a .settings file suffix.

4. Click Open.

Note: Restoring camera settings will cause the camera to automatically reboot. It will be disconnected while rebooting.

Restoring Camera Settings to Default Values

To restore camera settings to their default values:


2. When the Configure Camera window appears, click Restore to Default button located at the bottom of the screen.

The camera settings are immediately reset to their default values and the camera restarts automatically. The camera may take several minutes to become active in the camera list after it restarts.


Using the Force Login

When the login limit has been reached on a camera a supervisor can login with Force Login and disconnect one or more users.

1. Right-click on the camera in the camera tree and choose Force Login.

2. The Current User Connections dialog displays, listing the users currently logged into the camera.

3. Check the box next to user(s) you want to disconnect and click Terminate Connection.


Reviewing User Connections

The Review User Connections feature lets a supervisor view who is logged into a camera.

1. Right-click on the camera in the camera tree and choose Review User Connections.

2. The Current User Connections dialog displays, listing the users currently logged into the camera.

To disconnect one or more users check the box next to the name(s), then click the Terminate Connections button.


Configuring Camera Settings

To configure camera settings, select the camera or group from the list and click the Camera Settings button in the toolbar.

Alternatively, you can right-click on the camera and choose Camera Settings.

Configuring Basic Network Settings

To configure basic network settings for a camera:

1. When the Configure Camera window opens, click Network.

2. Specify how the camera should acquire its IP address.

If you want the camera to acquire its IP address from a DHCP server, click Obtain an IP address automatically.

If you want to specify the IP address for the camera manually, click Use the following IP address and specify the IP address, subnet mask, and default router for the camera.

3. Specify how the camera should acquire its domain name system (DNS) server information.

If you want the camera to acquire the addresses for its DNS servers automatically, click Obtain an IP address automatically.


If you want to specify addresses of your DNS servers manually, click Use the following DNS server address and specify the IP addresses of your primary and secondary DNS servers.

4. Specify how the camera should acquire its host name information.

If you want the camera to acquire its host name automatically, click Obtain a hostname automatically.

If you want to specify the host name for your camera, click Use the following hostname and specify the host name for the camera.

5. If you don’t want to use the default network ports for communication between the camera and local server, enter the new port information in the Network Ports fields.

6. Specify the type of HTTP(S) Authentication to be used:

Basic: When used with HTTP the user names and passwords in the clear via an unencrypted connection.

Digest: Username and password are hashed prior to being sent across the unencrypted connection.

7. Click OK.

Configuring Advanced Network Settings

The Advanced Network Settings window lets you control what IP addresses can communicate with a camera. To filter addresses:

1. When the Configure Camera window opens, click Network.

2. Click the Advanced Network Settings tab.

3. Check the Enable IP address filtering box.

4. Click in the Allow addresses field and type the IP address.

5. Click Apply.

The camera will now communicate only with the IP addresses specified.


Configuring HD Video Settings

1. When the Configure Camera window opens, click Video.

Note: If you’re using an Encoder you will not see this button. If you’re configuring a D1 camera see Configuring D1 Basic Video Settings below.

2. Determine the video output by selecting NTSC or PAL.

3. Check the Enable title display if you want to add a title to the video window. Enter the desired text in the Title text field and use the Title location drop-down menu to indicate where on the window the title should display.

4. The Day/Night settings activate an IR cut filter that is in front of the sensor to remove the IR during daytime operation for correct colorimetry.

Auto: The IR cut filter is automatically enabled - In during daytime and Out at night for maximum sensitivity.

Day: The IR filter is always in the light path.

Night: The IR filter is always out of the light path.

5. When the camera is in Night Color Mode, the Color or BW settings determine if the video picture is in color or black and white.

6. Select When in Night Mode, reduce frame rate to extend the exposure and capture more light.


7. The Day/Night Threshold Setup settings are for initiating when the change over from day to night and back again occurs.

Out - Determines when the light level is low enough to move the camera out of night mode.

In - Determines when the light level is high enough to move the camera into night mode.

8. Use the sliders to set image Contrast, Brightness, Saturation, Sharpness,Smoothness and Exposure.

Select Video Settings Page 2.

1. Use the White Balance drop-down menu to select a setting for displaying color depending on lighting conditions.

2. Choose Enable Auto Iris for outdoor conditions where ambient lighting changes during the day. This allows the mechanical IRIS in the lens to adjust automatically with changing lighting conditions, optimizing the overall quality of the image.

Most indoor applications do not require auto iris.

3. The Auto Iris Shutter Target sets that exposure rate of the sensor. Choosing Fast enables the shortest exposure, reducing blur in fast moving objects. Choosing Slow increases exposure, but decreases depth of field.

Use the Reset Video button in the lower right-hand corner of the page to return all settings to their default value.

Configuring D1 Basic Video Settings

1. When the Configure Camera window opens, click Video. If you’re using an Encoder you will not see this button.

2. Use the Preset drop-down menu to choose the setting that most accurately describes the lighting where the iCVR is located:

Universal: This is the default setting and is ideal for mixed environments, such as indoors with nearby windows.

Indoor: For indoors with incandescent or high energy lighting.

Fluorescent: For indoors with fluorescent lighting.


Outdoor: For all outdoor applications.

3. Determine the analog video output by clicking NTSC or PAL.

4. Check the Enable title display if you want to add a title to the video window. Enter the desired text in the Title text field and use the Title location drop-down menu to indicate where on the window the title should display.

Note: The location of the title text should not block areas where the camera is expected to detect objects.

5. Pixim Firmware version - This field is used for VideoIQ technical support troubleshooting only.


Configuring D1 Advanced Video Settings

When the Configure Camera window opens, click Video, then click the Advanced Video Settings tab.

Note: The settings on this page should only be configured by an advanced user.

Gain Mode: This function sets the gain level for the video picture.

Auto Gain Control- Use the drop-down menu to select a pre-determined gain level for the video picture.

Manual Gain Control - Use the slider to specify more or less camera output for a fixed light environment.

Auto Iris Type:

Manual - Used for manual iris lenses or to keep the iris fully open.

DC - Allows the sensor to automatically open or close the iris to compensate for the change in lighting conditions.

Auto Iris DC Gain: Adjusts the iris control gain when using a DC iris.

Auto Iris Threshold: Sets the exposure system gain value (in dB) at which the electronic iris control ends and auto-iris control begins.


Day/Night: These settings activate an IR cut filter that is in front of the sensor to remove the IR during daytime operation for correct colorimetry.

Auto - The IR cut filter is automatically enabled - in during daytime and out at night for maximum sensitivity.

On - The IR filter is always out of light path.

Off - The IR filter is always in the light path

Night Mode:

Color - The video picture is always in color.

BW - The video picture goes to black and white during low light for maximum sensitivity.

BW with burst - The video picture goes to black and white during low light for maximum sensitivity. A color burst is present for better stability on a color monitor or recorder.

Gain Boost: These options let you specify additional gain when the camera is night mode.

None: Will not provide any gain boost. Use this selection for normal video output.

6db: When in night mode provides added gain. This will give your video picture extra sensitivity, but can also bring up unwanted noise in your video picture.

The Day/Night Threshold Setup settings are for initiating when the change over from day to night and back again occurs.

Out - Determines when the light level is low enough to move the camera out of night mode.

In - Determines when the light level is high enough to move the camera into night mode.

Night time Parameters: These settings allow you to adjust the brightness and grayscale quality of your video picture, and are active only when the camera is in night mode.

Gamma - Use the slider to adjust the grayscale settings of a video picture. For the most accurate picture, it’s best to adjust the gamma setting at night.

Black Level - Under extreme low light it can be beneficial to raise the black level of a picture. Use the slider to increase or decrease the brightness of a picture during night operation.

Use the Reset Video button in the lower right-hand corner of the page to return all settings to their default value.

Note: If you use the Reset Video button it will automatically change the Preset field on the Basic Video Settings tab to Universal. If your iCVRs are located outdoors, go back to the Basic Video Settings tab and choose Outdoor from the Preset drop-down menu.


Configuring Audio Input and Output

This section describes how to configure the audio input and output features of the camera.

To record or listen to live audio at the camera an amplified speaker must be connected to the audio jack. A Y cable is required to use of both audio in and audio out.

Note: To capture audio on any alarm event you must check the Record audio box on the Actions tab of a rule

Configuring Input

1. Check the Enable audio input box

2. Read and accept the privacy warning.


3. Use the slider to adjust the volume level of the audio input.

4. Click Apply.

The speaker icon displays on the camera live video window and alarm review panel.

Configuring Output

1. Check the Enable audio output box.

2. Click the Start button to start a pre-recorded audio file.

3. Use the slider to adjust the volume level.

4. Click the Stop button.

5. Click Apply.

Note: The iCVR supplies a line-level audio output.

The Talk button displays on the camera live video window, alarm review panel and the web access Alarm I/O toolbar.

Configuring Encoder Settings

If you’ve attached an analog or PTZ camera to an Encoder you will need to configure additional settings for the camera.

1. When the Configure Camera window displays, click the Encoder button.

2. If you connected a PTZ camera to the Encoder check the PTZ box. Complete steps 3 and 4, then proceed to the PTZ Settings tab.

3. Select Color, B/W or Day/Night to correspond to the type of camera that is connected to the Encoder. If you’ve attached a thermal or infrared camera select B/W.

4. The Night time setting increases the sensitivity of the video analytics at night. This setting allows you to set the times for increased sensitivity. Times can be approximate.


Note: The Night time setting applies to all camera types and should be configured to help the Encoder perform better analytics at night.

Configuring PTZ Settings

Once you have connected a Pelco P or Pelco D PTZ camera to the Encoder you can use View to:

Configure the on-screen camera menu

Focus the camera

Set the camera Home position

Control the pan, tilt, zoom function of the camera

Note: If you connected a non-Pelco P or Pelco D protocol camera to the Encoder, some of these feature may not be available to you without performing additional steps outlined in your camera manual.

To configure a PTZ camera that is Pelco P or D compatible:

1. Click the Encoder button on the Configure Camera dialog, then click the PTZ Settings tab.


2. Select the Baud rate that corresponds to the serial configuration of the PTZ camera. If you’re uncertain what the baud rate of your camera is, consult your camera manual.

Note: Some PTZ cameras use an autobaud algorithm and do not allow you to set a baud rate. If you have this type of camera, select your baud rate, and press and hold the Stop button until the PTZ autobaud function is completed.

3. Indicate if the PTZ camera you’re configuring is Half duplex.

4. Set the PTZ Protocol for either Pelco D or Pelco P.

5. Click OK.

Home

Using the Encoder, video analytics are supported on one preset PTZ location, which is referred to as the Home position. The Home position of the camera is indicated by a red plus sign on the live video window.

Note: Analytics operates only when the camera is in the Home position. Once the camera has left this position it will continuously record, but analytics will not be active.

1. To set or change the Home position use the directional arrows or click your cursor in the live video window to move the position of the camera, then click the Set Home Position button.

On some cameras, clicking the Set Home Position button may bring up the on-screen camera menu. If you see this behavior consult your camera manual to determine what additional steps are needed to set the Home position.

2. Use the Return home after no PTZ movement drop-down menu to select how quickly you want the camera to return to its Home position after manual PTZ control has stopped. The camera will automatically return to the Home position after this time period has elapsed, and the analytics will re-engage automatically. If you don’t want it to return to the Home position automatically, select Never.


To immediately return the camera to the Home position, click the Home icon in the live video window.

Controlling Camera Movement

You can use View to control the movement or change the direction of the camera two different ways:

By clicking anywhere on the live video window to move the camera in the corresponding direction. The speed of the camera increases the further your cursor is from the center of the video window, which is indicated by the red plus sign.

By using the Plus and Minus icons in the live video window you can control the zoom function of the camera. Move the cursor over the window to enable the Home, Zoom, Focus In/Focus Out, and Iris Open/Iris Closed buttons.

Focusing the Camera

The Focus In/Focus Out buttons located on the live video window allow you to adjust the focus of the camera.

Configuring the Camera Menu

The PTZ Menu controls allow you to navigate your on-screen camera menu from within View. Click the Show Menu button to display the camera menu, and use the Up/Down/Right/Left directional arrows to navigate through the menu.


On certain cameras you may also need to use the Focus In/Focus Out and Iris Open/Iris Close buttons to operate the on-screen menu. Refer to your PTZ camera manual to see what additional steps are needed.

Configuring Input/Output Settings

The Input/Output Settings window lets you configure settings for alarm inputs and outputs attached to your camera. Changing the settings on this page

1. When the Configure Camera window opens, click Input/Output.

2. Use the Alarm Input option buttons to specify if the input device signal is Normally Open (high) or Normally Closed (low).

a. Change the name of the input field label by entering up to eight characters in the Name field; then click Apply. The changed label name displays in the Alarm I/O toolbar on the camera web page.

3. Use the Alarm Output options button to specify if you want the alarm output of the iCVR to be Normally Open or Normally Closed.

a. Use the Following button to specify if you want the output device to be triggered for the duration of the rule violation.

b. Use Momentary to specify if the output device should be triggered for a fixed amount of time. Enter the desired number of seconds in the Duration field.

4. To enable the Output button on a live video or alarm review window, check Allow operator to manually activate alarm output, This also enables the Output button on the Alarm I/O toolbar when accessing a camera via a web browser.

a. Change the name of this button by entering up to eight characters in the Name field; then click Apply.

5. Click OK.


Configuring Storage and Compression Settings

The Storage and Compression Settings window lets you configure the picture quality, video storage and compression level of your video.

1. When the Configure Camera window opens, click Storage & Compression.

2. The Preview type drop-down menu allow you to see either your alarm or non-alarm videos based on the current bitrate and storage compression settings.

To preview high-quality video, select the Alarm Video option.

To preview the low-quality, continuous record video, select the Non-alarm Video option.

3. The iCVR allows recording and monitoring of 2 video streams: a high-quality video stream for alarms, and a low-quality video stream that can be used to record continuously. If you want to continuously record low-quality video select Video or Video with Audio. When you choose Video with Audio you will be asked to read and accept a privacy warning.

If you do not want to record continuously select None. This will record event video only.

Note: Recording video with audio will double the size of the alarm clips.


4. The Disk Clean-up option allows you to decide which files are deleted when the storage within the iCVR is filled. Selecting Delete non-alarm files first will keep alarm files and delete continuous recording files first.

Note: After months of usage, this could result in only 1 days worth of continuous recordings and the rest of the disk will retain alarm files.

If you select Delete any files based on age, this will delete the oldest files first.

5. Use the Estimated alarm activity option buttons to specify the expected number of alarms. This is used to estimate the number of days that video will be stored on the iCVR hard disk.

Typical - Alarm events occur up to 30% on average.

High - Alarm events occur 30%-50% on average.

Virtually continuous - Alarm events are occurring more than 50% of the time on average.

6. Click the Modify button to change the Resolution, Frame Rate and Bit Rate for alarm, non-alarm and mobile stream recording. Available rates will change based on the resolution chosen.

7. Use the Pre-alarm Recording drop-down menus to specify the number of seconds prior to an alarm being triggered that are recorded for full alarm events or an alarm clip.

8. The Storage Capacity field reflects the size of the camera’s disk space.

9. Days of Storage reflects the number of days of storage based on the settings you’ve selected.

10. Click Apply. Review the quality of the video in the Preview window and make any configuration adjustments necessary.


Configuring Date and Time Settings

The Date and Time Settings window lets you configure the time zone for each camera or camera group.

1. When the Configure Camera window opens, click Date & Time.

2. Use the Time zone list to specify the time zone in which the camera is operating.

3. When a Network Time Protocol (NTP) server is available, VideoIQ recommends using it to synchronize the camera, To do this, click the Use Network Time protocol to determine time button.

If you want to use DHCP to select a NTP server, check the Obtain NTP Server via DHCP check box.

If you want to specify a NTP server for the camera, uncheck the Obtain NTP Server via DHCP box and enter the IP address or DNS name of the NTP server in the NTP Server address field.

4. When an NTP server is not available, click the Set Date and Time manually button and use the Date and Time controls to specify the current date and time.

5. Click OK.

Note: The iCVR does not contain a battery backup for a real-time clock. VideoIQ strongly recommends that you configure the iCVR to get its time through an NTP server, which allows the iCVR to always have accurate time.


Note: If an NTP server is not available or if you have unreliable network connectivity, you can also use a UniKey USB dongle to maintain accurate time. To purchase a UniKey dongle, please contact VideoIQ.

Configuring Analytics Settings

To select the proper mode for video analytics, configure the following settings:.

1. Select a Camera Location:

Outdoor - all objects are detected in outdoor scenarios.

Indoor will focus the analytics on detecting people, including times when they are partially obscured. Indoor mode does not support vehicle detection.

Large Areas:Select this option when the camera is monitoring an area between 5-50+ feet.

Overhead View: Select this option when the camera is mounted overhead, looking straight down.

2. Choose to turn Noise Filtering On or Off.

3. Choose an Auto Calibration setting:

On:The camera automatically calibrates.

Off: If no humans are expected to be in the camera’s field of view, or humans and vehicles move on multiple surfaces separated in height, turn off auto-calibration.


Note: When auto-calibration is turned off you may see more false positives.

4. If you use View to watch and review video clips, select No for Embed Colored Object Detection Boxes in Video for Integrated Systems. If your iCVR is integrated with a VMS system, select Yes.

Note: This option is available for D1 cameras only.

5. Click Apply.

Configuring Email Settings

Email Settings work together with Send email notification on the Actions tab of a rule to allow you to receive system alerts or rule violations when not logged into View. The notification lists the camera name, rule violated or system alert, and links to the video alarm clip as well as live video.

1. When the Configure Camera window opens click Email.

2. Ensure that the Enable Email Notification Service box is checked.


3. Click the Add button to enter the name and email address of the person receiving alerts. You can enter up to seven email addresses per camera.

a. Send System Alerts: Sends an email when systems alerts such as scene changes or a camera reboot occur.

b. Send Rule Violations: Sends an email when a rule violation occurs.

c. Cell Phone: Sends a text-only message to the recipient’s cell phone.

4. Fill in the Message Headers:

a. From: This is the email address of a user on the SMTP server, and will show as the sender of the notifications.

b. Subject Prefix: Text entered in this field will appear at the beginning of the email Subject line, allowing you to filter incoming notifications from your other emails.

5. Enter the name or IP address of the SMTP server in the SMTP Settings: Server field. Enter port information when using a non-standard port.

6. Enter login credentials for the SMTP server in the SMTP Authentication fields.

7. Enter the Camera’s External IP Address and HTTPS Port number to view video when the camera is behind a firewall or router.

8. Click Apply.

The following is an example of configuring these settings for GMail

From: [email protected]

Server: smtp.gmail.com

Port: 587

Username: [email protected]

Password: Password

Once you’ve finished configuring the email settings, use the Test button to verify the settings work. If the settings are correct you will receive a test email message.

Note: To complete the setup you must enable Send email notification on the Actions tab for the rule you want to receive notifications from.


Configuring FTP/HTTP

To receive alarm clips and alarm information without using View, configure an FTP or HTTP server. When an FTP server is configured you receive alarm clips only. When an HTTP server is configured you receive the alarm data, with option of also receiving the alarm clip.

You must be logged into View as a supervisor to configure these settings.

Note: Ensure that the appropriate ports are open in the firewall to allow the server to receive alarm clips and/or data from the camera.


Configuring FTP

1. Click Add FTP.

2. Check the Enable box.

Note: If you have multiple ftp servers set up in View, each with the Enable box checked, alarms clips will be sent to each server.

3. To organize servers in the Event Servers field, enter a Name.

4. Enter the address of the server in the URL field. You can enter a full directory path to store all alarm clips in a specific directory.

5. Enter the User name and Password used to login into the server.

6. Click the Test button. If the fields are configured correctly a file will be transfered to your ftp server.

7. Check Use passive Mode to send the alarm clip in passive mode; uncheck the box to send in active mode.

8. Click Done, then click Apply.


Configuring HTTP

1. Click Add HTTP.

2. Check the Enable box to activate this entry in View.

Note: If you have multiple HTTP servers set up in View, each with the Enable box is checked, alarms clips will be sent to each server.

3. To organize servers in the Event Servers field, enter a Name.

4. Enter the address of the server in the URL field. You can enter a directory path to direct all post requests to this full URL.

5. Enter the User name and Password used to login into the server.

6. Click the Test button. If the fields are configured correctly a file will be posted to your server.

7. To receive alarm clips in addition to alarm data, check Send alarm clips.

8. Click Done, then click Apply.

To view an alarm clip double-click on the file. The clip will display in Windows Media Player.

10 Viewing Live Video


Viewing Live Video

Viewing Live Video Across Two Monitors

Using Zoom

Using the Live Alarm Pop-Up Window

Using IQTrack

Listening to Audio

Alarm Events

Viewing Live VideoYou can view live video from an iCVR by clicking the Live Video button on the View toolbar, then double-clicking on a camera in the camera tree. A camera can also be dragged from the tree and dropped into the display area.

To change the size of a live video click the Small/Medium/Large icons, or the Full Screen button, in the upper right corner of the window.

Cameras can be rearranged by dragging each window into a different position in the display area. You may view video in 1 large, 4 medium sized, or up to 16 small windows at the same time.

Note: When displaying live video in medium or small windows, the lower quality stream is used, conserving overall bandwidth.

While viewing video, bounding boxes indicating different object types will display on the screen:

Red boxes indicate humans.

Blue boxes indicate vehicles or boats.

Yellow boxes indicate suspicious objects.

Use the Preferences dialog box to configure which boxes you want displayed. See Chapter 6: Configuring View Preferences for more information.


Viewing Live Video Across Two Monitors

You can view live video across two monitors using the Extended Live Video window.

To display an extended View window:

1. Ensure that your computer is configured for multi-monitor support in.

2. Click the VideoIQ button in the toolbar and select Preferences.

3. When the Preferences dialog box displays, ensure that the Enable Extended Live Video View box is checked, then click OK.

4. Select the Extended Live View button from the View toolbar. The Extended Live Video View window displays.

If you’re opening the Extended Live Video window for the first time, it will display in front of the main View window. You can move it by clicking and holding the title bar of the window while dragging it to a second monitor.

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You can add cameras or groups to the Extended Live Video window by double-clicking on them in the camera tree or dragging them from the main View window. Camera windows can be moved between the main View window and the Extended Live Video window.

Note: A camera cannot display on both the main View window and on the Extended Live Video window.

The cameras on the Extended Live Video show in the camera tree and alarm event panel of the main View window.

If you minimize the Extended Live Video window you can restore it by clicking the Extended Live View button in the View toolbar.

When you use the zoom controls or IQTrack feature with a camera window displaying on the Extended Live Video window, a full scene window will also display.

The extended View window closes when you exit View.


Using the Live Alarm Pop-Up Window

The live alarm pop-up window displays live video alarms from cameras that you are logged into, regardless of whether that camera is displaying in the Live Video area. When monitoring multiple cameras it provides an easy way to see the most recent alarms.

To enable the live alarm pop-up window:

1. Click the VideoIQ button in the toolbar and select Preferences.

2. When the Preferences dialog box displays, ensure that the When an alarm occurs on a camera, pop up a live video of the camera box is checked.

3. Determine if you want to use high-quality video for the pop-up alarms.

4. Determine if you want alarm windows already showing in the Alarming Cameras row to show as a pop-up window.


5. Set the number of seconds to keep a live alarm window open.

6. Click OK.

7. Click the Live Alarm button on the View toolbar.

Once the Live Alarm button has been selected, the pop-up alarm window will begin displaying on top of the main View window. You can move the window by clicking the title bar and dragging the window to a new location

The zoom buttons and IQTrack functionality are available on the live alarm pop-up window. Depending on the camera’s settings you may also see the Listen, Talk or Output buttons.

Pin: When an alarm window is pinned it will remain open until it’s unpinned. If an alarm occurs on a different camera, the alarm window displays in red in the alarm events panel. When an alarm window is not


pinned it automatically closes and reopens if a new alarm occurs on a different camera.

View Last Alarm Clip:This button displays an alarm play-back window with the last alarm clip for this camera. Once this button has been selected it will pin the window.

View Recent Alarms: This button displays a window that show the alarms that have occurred on this camera in the last hour. Once this button has been selected it will pin the window.

Add to Live Video: This button adds the camera to the Live Video area if the camera window is not currently displayed.

Viewing alarming cameras in the alarm event panel:

The alarm event panel in View allows you to view alarms in timeline, list or alarming cameras format. When you have the Alarming Cameras view selected the panel displays windows from up to four cameras.

As each new alarm displays in the pop-up window the alarm window from the previous camera is moved to the alarm event panel. The oldest window is removed from the panel when the four-camera limit is reached.

When a camera displaying in the panel has an active alarm, the window is outlined in red. The window with the latest alarm displays with a red title bar.

To return a window in the panel to the pop-up alarm window, click the medium button in the window. If the pop-up window is already open, the camera displaying will move down to the alarm event row. When the “If alarming camera already is in the Alarming Cameras Row, do not pop it up” preference is set, the camera will remain in the alarm event panel and will not display in the pop-up window.

To disable the pop-up alarm window click the Live Alarm button.


Using Zoom

Use the zoom controls to quickly zoom in or out on an object or area in a camera window.

Note: The zoom functionality described in this section takes place on the View software. If you have View looking at an encoder connected to a PTZ camera, the zoom functionality is done on the camera.

To view the zoom controls move your cursor over the camera window.

There are three different ways to zoom in on an object or area:

Pressing and holding the Zoom In control.

Double-clicking your mouse in the camera window. This zooms the camera image by 2X and centers the image at the point of the double-click.

Using the wheel control on your mouse.

Zoom out by pressing and holding the Zoom Out control.

Return the camera to its original magnification by clicking the Home button.

When the camera is in zoom mode you can change the focus of the video displaying in the camera window by clicking and dragging the image in the window. To do this:

1. Move your cursor over the camera window. The cursor changes to an open hand.

2. Click the left mouse control and drag the image to the desired location. The cursor changes to a closed hand until you release the mouse control.

When a camera window is in zoom mode you can point the zoomed area in the window by executing a single mouse click within the window. This will center the point of view at the location where the mouse was clicked. This same action can be performed in the Full Scene window, described in the next section.


Using the Full Scene Window

As you zoom in or out on a camera window, you can view the full camera display as a smaller image in the Full Scene window, located under the camera tree. To enable this window, click the Enable Full Scene Window button.

If there is more than one camera in zoom mode, the Full Scene window shows the last camera where the zoom controls were used.

While zooming in or out, the Full Scene window shows a crop rectangle that corresponds to the zoom area in the camera window.

While clicking and dragging the crop rectangle within the Full Scene window, the view within the zoomed camera window changes to correspond to the position of the rectangle.

When a camera is not in zoom mode, the Full Scene window displays the same video that shows in the live window, including any bounding boxes.

To close the Full Scene window, click the X in the top right corner of the window. Using the Home button to return the camera to its original position will also close the window.

If you do not want the Full Scene window to display, click the Disable Full Scene Window button.


Using IQTrack

IQTrack allows you to automatically zoom in on and follow an object or specific target in a camera window until it leaves the camera’s field of view.

To configure which objects will be monitored:

1. Right-click on the camera window and select Configure IQTrack.

2. When the dialog box displays select the objects to monitor.

3. Click OK.

To start monitoring an object:

1. Click the IQTrack icon in the camera window: A green circle with a white check mark will display over the icon to indicate the tracking feature has been


enabled.

Once IQTrack is enabled the camera will automatically zoom in on the object or target until it leaves the camera’s field of view. If you’re tracking a specific target all other objects will be ignored while the selected target is followed.

If more than one object moves into the camera’s field of view, all objects will be tracked until you select a specific target to track.

To select a specific target to track:

Select the object in the camera window by moving your cursor towards the object until the bounding box turns orange; then click your mouse.

You can also select the object in the Full Scene window by clicking within the bounding box that appears around the object.

To stop monitoring an object click the IQTrack icon in the camera window.


Listening to Audio

When audio input is configured and a microphone is attached to a camera, use the speaker icon to listen to sound. The icon displays with a red X when audio is muted:

The icon displays without the red X when audio is on:

See Chapter 9: Administering Cameras for information on configuring audio input.


Alarm EventsWhen viewing live video, a red border around the video window indicates that the camera is in an alarm state.

Alarms events are shown at the bottom of the screen in the alarm events panel. You can use the View and Show drop-down menu selections to change the display method and time period of the events shown.

In Timeline view, alarms are displayed graphically:

Hover your mouse over the alarm event for an explanation of the event, or use the table below:

Alarm Icon Description

A yellow alarm dot indicates a single rule violation

A red alarm square indicates multiple alarm events.

A blue alarm dot indicates a system event.


Double-click an alarm on the timeline to display the video clip or list of clips for that time period. If you’re monitoring multiple cameras, double-click the red alarm square in the All Cameras row to display alarm events for all cameras for that period.

In List view, alarms are displayed in a traditional monitoring format. Double-click a selection in the list to display the video clip for that time period.

In Alarming Cameras view, alarms are displayed in small video windows. Clicking the Large window button adds the video to the pop-up alarm window.

Note: The Live Alarm button must be enabled for this option to show in the View drop-down menu.

For more information on alarms, see the following chapter.

A turquoise alarm dot indicates a camera has been disconnected.

Alarm Icon Description

11 Alarms


Sorting Alarms List

Refreshing Alarm List

Viewing Alarm Events

Acknowledging an Alarm Event

Refreshing an Object of Interest

Saving Alarm Clips to a Hard Drive

Emailing Alarm Clips

Exporting Alarm Clips

Every iCVR comes ready to start alarm detection out of the box. After it’s powered up, the iCVR will take a few minutes to learn the environment and the background scene. It then sends alarms that you can view on the Alarms screen. There are two default alarm settings that:

Generate an alarm as soon a person, vehicle, or boat enters the field of view, or when a sudden scene change is detected.

Record alarm events at high quality, while recording everything continuously at lower quality.

Send the alarm data, with a video clip of the event, to any View software logged into that iCVR,

Sorting Alarm List

Sort alarm events by clicking the name of a column header. To group alarms, drag a column header to the area above the column names.

You can choose to hide inactive alarms, acknowledged alarms or both by clicking the corresponding box at the top of the screen.


Inactive alarms are alarm entries that don’t show as Active in the Duration column of the alarm list.

Acknowledged alarms are covered below.

Refreshing Alarm List

After you’ve logged out of View or logged off of your PC, you can refresh the alarm list and retrieve the alarms received by an iCVR for a period of up to 24 hours.

To refresh the alarm list:

1. Select a camera or camera group.

2. Select the time period from the drop-down menu.

3. Click Refresh Alarms. Depending on the number of alarms that need to be retrieved this can take several minutes.

4. View the progress bar to track the status of the refresh.

5. To cancel a refresh click the Cancel button.

Viewing Alarm Events

Click the Alarms button on the left to display the Alarms screen.

To view alarm events for a single camera, select the camera in the camera tree; to view alarm events for all cameras, select VideoIQ in the camera tree. When a camera group is selected, alarms for all cameras in the group will display.

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Select a row and click the Review button in the lower right-hand corner of your screen. Alternatively, you can double-click on a row. The Alarm Review Panel will slide in from the bottom of the screen.

A clip of each alarm is sent to View and is cached locally on the client machine. Viewing this clip does not require any bandwidth from the camera's network.

The recorded alarm clip plays in the lower right-hand portion of the window, while live video from the same camera appears in the lower left-hand portion of the window.

To view the complete high-resolution recording of an event, click the View Full Alarm Event button. This will stream the recorded alarm video directly from the camera. As the event plays, you can use your cursor to move the trackball to any point on the timeline. Video will begin playing from the point you select.

Audio Input and Output

When there is an audio speaker attached to the iCVR, and a microphone attached to your PC, click the Talk button to respond immediately to a security breach. The audio output will be open for as long as the Talk button is held down.

Attach a microphone to the camera to use the speaker icon to listen to sound. The icon displays with a red X when audio is muted and without the red X when it’s on.

Alarm Output

When an alarm output device is attached to the iCVR click the Output button to activate the device.

See Chapter 9: Administering Cameras for information on configuring audio input and output, and alarm output.

To view the alarm event in a D1-size window, click the Full View button:


To view the event in full screen mode click the Full Screen button.To exit full screen mode click the Restore Down button in the upper right-hand corner of the screen, or the Esc button on your keyboard

Refreshing an Object of Interest

When you create a rule using the Monitored objects missing or blocked activity, it must be reactivated each time an alarm is triggered for the object monitored.

Click the Refresh Object of Interest button to refresh the rule activity and allow the video analytics to re-learn the object present.

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Acknowledging an Alarm Event

When viewing the list of alarm events, acknowledged events show as a green box with a check mark in the middle; unacknowledged events show as a red box. Once an alarm has been acknowledged it will change in the alarm list from a red box to a green checked box.

To acknowledge an alarm, double-click on the entry in the alarm list. When the Alarm Review Panel opens click the Acknowledge button.

When two or more operators are logged into the same camera and an alarm occurs, as soon as one operator acknowledges the alarm it will show as a green box for all other operators.

To add a comment to an acknowledged alarm event, click the Comment button.

Enter your comment and click Acknowledge.


Saving Alarm Clips to a Hard Drive

You can save alarm clips to a location outside of the iCVR:

1. Select the alarm event from the list and click the Review button.

2. Click the Save Alarm Clip button.

3. Navigate to the directory where you want to save your clips.

4. Click Save.

Repeat these steps for each clip you want to save.

Saved clips can be viewed with Windows Media Player. To view the colored bounding boxes, download the VideoIQ Media Components plug-in from the VideoIQ support website.

Emailing Alarm Clips

You can send alarm event clips as email attachments:

1. Open your email program.

2. Select an alarm event from the list and click the Review button.

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3. Click the Email Alarm Clip button.

4. A blank email message displays. The alarm clip is automatically added as an attachment with a .MP4 extension to the email message.

5. Fill in the email address of the person receiving the clip and click Send.

Once the email clip has been received it can be viewed with Windows Media Player by double-clicking on the attachment.

If the recipient doesn’t have Windows Media player installed, the clip can be viewed with an MP4 player, such as VideoLAN Client (VLC) or Quicktime.

The colored bounding boxes will not display in the alarm clip.

Exporting Full Alarm Events

High-quality video of full alarm events can be exported and played outside of View.

1. Select the alarm event from the list and click the Review button.

2. Click the Export Full Alarm Event button.


3. Track the status of the export by viewing the progress bar on the Export button:

After the export is completed the files will show on the Export page. See Chapter 12: Exporting for information on copying, burning, or emailing files.

12 Exporting



The Export Page

Copying Alarm Events

Burning Alarm Event Files to CD

Emailing Alarm Events

Playing an Alarm Event

High-quality video of full alarm events can be exported and played outside of View. Once exported, the files can be copied locally, burned to a CD, or emailed as an attachment. The files are bundled with their own viewer.


1. On the Alarm page, select the alarm event from the list and click the Review button. Alternatively you can double-click on the event.

2. Click the Export Full Alarm Event button.


3. As the files for each alarm event are copied from the camera to a local directory, track the status of the export by viewing the progress bar on the Export button:

After the export is completed the files will show on the Export page.

4. Repeat steps 1-3 for all alarm events you want to export.

5. Once you have exported all alarm events required, click the Export icon to go to the Export page.

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Export Page

1. Click the Export icon in the tool bar to bring up the Export page. The export page shows a list of all events that are ready to be exported.

2. From this window you can copy the collection of alarm events files to a directory on your computer, burn the files to a CD, or email the collection of alarm events as an attachment.

3. To clear the list click the Clear All button.

The VideoIQ plug-in for Windows Media Player is included in the directory that you choose. When emailing files, directions for obtaining the plug-in are included in the email.


Copying Alarm Events

1. Click the Copy To button. The Copy To Folder dialog box appears.

2. Use the Browse button to navigate to the location on your computer where you want to store your files.

3. Click OK.

4. Click OK again.

All files stored on the Export page have now been copied to your storage folder.

Burning Alarm Event Files to CD

1. Click the Copy To button. The copy to folder dialog box appears

2. Use the Browse button to navigate to the CD drive location (ie. D:)

3. Click OK.

4. Click OK again.

All files stored on the Export page are now ready to be burned to a CD.

Note: When you burn exported files to a CD you must include all files in your storage folder or you will be unable to play the exported video.

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Emailing Alarm Events

1. Click the Email button.

2. An email message displays with a .zip attachment of the files stored on the Export page.

3. Add any additional text desired.

4. Fill in the To: field.

5. Click Send.

The email recipient should follow the instructions in the email for viewing the video.

Note: Before sending large attachments, check with your company and the email recipient to verify the company policy for email attachment size limits.

Playing an Alarm Event

1. Open the directory on your computer or CD where the copied files are stored.

2. Click on the Exported Items icon.


The Exported Items Viewer Displays. Double-click on a row to view the video in the Video Player

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3. If you don’t have the plug-in to play the video, you can download it from the VideoIQ support site.

13 Search


Building a Video Search

Searching for a Specific Object

You can search for people, vehicles or suspicious objects across all of the iCVRs on your network. As you select criteria for your search they are added to the Search Summary, which displays on the right side of the screen.

The results of your search display at the bottom of the screen, and can be viewed in thumbnail or list format.

Building a Video Search

1. Click the Search button on the View toolbar.

2. Use the Search Scope drop-down menu to select the type of recorded video you want to search:

Rule Violations - Searches only (high quality) video that was recorded as a result of a defined rule being violated.

All Video - Searches only (low quality) video that was recorded continuously.

Archived Rule Violations - Searches only (high quality) video that was archived from the iCVRs and was recorded as a result of a rule violation.

All Archived Video - Searches only (low quality) video that was archived from the iCVRs.

3. Select the iCVR(s) from the camera tree and click the Add Camera(s) to Search button to add it to the Search Summary list. Alternatively you can double-click on the camera to add it.

You can include an unlimited number of cameras in a search.


To remove a single search criteria from the Search Summary, select the criteria, then click the Clear button. Select the Clear All button to remove all search criteria from the summary.

4. The Time tab is used to specify the time period to search. You can search video from the last n hours or days, or you can specify a start and end date/time for the search by choosing Select time period from the drop-down menu.

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Note: When searching on archived video you are only allowed to specify date and time criteria.

5. Use the Event tab to specify search criteria such as the name of the rule violated, the type of activity, or the type of object for which you want to search, such as where a person was detected.

Rule name - Specify the name of the rule you created on the Rules tab, or Any to search all rules.

Acknowledgement Delay - Specify the number of minutes after the event occurred that it was acknowledged by an operator

Activity - Choose the type activity you want to search for.

Search for - Determine if you want to search for a person, vehicle or boat, suspicious object, or all objects.

Dwell Time - Specify the dwell time of the person or object you’re searching for.

Note: The event criteria available will change with the type of search you perform.

6. Use the Alarm Input buttons to further narrow your search:

On - This selection returns clips when the alarm input state was on.

Off - This selection returns clips when the alarm input state was off.

Do Not Care - This selection does not include the state of the alarm input in the search filter.

7. When doing an All Video search use the Scene Change buttons to indicate if you want clips returned where there is a sudden scene change.

8. Click the Start Search button.

9. The Search results area displays a thumbnail view or a list view of all video clips that match your selection criteria. Click the play button on a thumbnail clip to enlarge and play the video clip.

Searching for a Specific Object (Appearance Search)

You can narrow down your search to look for a specific person, vehicle, boat or suspicious object. This is also known as doing an appearance search.

1. Find a video clip from your previous search results that contain the object for which you want to search. If you’re currently viewing search results as a list, use the Show Results As drop-down menu to select Thumbnail.

2. When you find the object you want to search for select the Pick Appearance icon, and click inside the colored box that borders the object. Note that the colored bounding box around the object turns orange as you select it.


3. The object has now been added to your search criteria.

Note: This object will stay in your Search Summary field until you remove it.

4. Click the Start Search button again to search for video clips that contain that object or items that look like that object.

5. The Search window will display the thumbnails of clips that potentially include the object you want. The header for each thumbnail includes a confidence ranking that indicates how closely an object in the clip matches the object you want. The clips are displayed with the highest confidence matching showing

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first.

The objects that you search for show on the Appearance tab.

If you delete an object from the Search Summary field, you can add it again from the Appearance tab by clicking the object you want to add, then clicking the Add button.

14 Rules


Configuring Rules and Actions

Adding Regions of Interest

Adding Lines of Interest

Adding Objects of Interest

Editing Rules

Enabling and Disabling Rules

Deleting Rules

Rules are used to define:

The types of objects the iCVR should detect.

The regions, objects, and directions of travel the iCVR should monitor.

The actions an iCVR should take when a rule violation occurs.

When you receive your iCVR it is configured with two default rules. These rules will trigger an alarm that’s recorded in high quality when:

Any people, vehicles or boats are detected entering the full field of view.

The camera detects a sudden scene change.

The areas of a scene where activity is detected are known as Regions of Interest (ROI). Lines of Interest (LOI) are used to detect when people, vehicles or boats, or suspicious objects cross a specified line. You can also set up Objects of Interest (OOI) to monitor when an object is missing or blocked.

Your iCVR can have multiple ROIs, OOIs and LOIs working at the same time, where each ROI, OOI and LOI has different detection and action rules. For example, you can select what type of objects to detect, specify direction of travel or dwell time alarms, and identify what actions, such as recording quality changes, or alarm inputs or outputs, should be initiated when a rule is triggered.


Configuring Detection Rules and Actions

1. Click the Rules button in the View toolbar. Select the camera or camera tree.

2. Click the New Rule button.

3. The Create New Rules dialog box opens.

4. Give the Rule being created a name in the Rule Name field of the Rules Summary. You will notice the Rule Summary on the right side of your screen

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is always present when you create or edit a rule. Click on the name of any section to go directly to that tab.

5. Ensure the Enable box is checked to make the rule active.

6. Select the type of activity you want to create a rule for. Depending on the rule selected, you may be prompted to enter one or more activity parameters.

The most commonly used rules are:

Object is present in a Region of Interest - Select this activity to monitor an area (ROI) in the iCVR’s field of view, and to be alerted when an object is present in that area. Once this activity is selected, choose the objects that will trigger the alarm – person, vehicle or suspicious object.

To be alerted immediately when an object enters the region of interest, leave the default Minimum time before triggering to 0 min, 0 sec. To be alerted only after a certain amount of time, configure the time by setting the number of minutes and seconds in this same field.

An ROI must be configured for this rule.


Object crosses a Line of Interest - Select this activity to be alerted when an object crosses a user-defined line in the iCVR’s field of view.

Once this activity is selected, choose the objects that would trigger the alarm - person, vehicle or suspicious object.

A Line of Interest (LOI) must be configured for this rule. A single direction or both directions can be configured with this LOI.

Number of objects exceeds limit - Select this activity to be alerted when the number of objects in a given area (ROI) exceeds a specified number.

Once this activity is selected, choose the objects that will trigger the alarm – person, vehicle or suspicious object. Select the number of objects to be monitored from the Limit field.

To be alerted when an the number of objects remains in an ROI after a certain amount of time, set the number of seconds in the Minimum time before triggering field.


Scheduled High-Quality Recording - Select this activity for continuous high-quality recording during a certain time of day.

Object is not present in a Region of Interest - Select this activity to monitor an area (ROI) in the iCVR’s field of view, and to be alerted when an object is not present in that ROI. Once this activity is selected, choose the objects that will trigger the alarm – person, vehicle or suspicious object.

To be alerted when the selected object is no longer seen in the region of interest, leave the default Minimum time before triggering to 0 min, 0 sec. To be alerted only after a certain amount of time, configure the time by setting the number of minutes and seconds in this same field.


Obejct appears in a Region of Interest - Select this activity to monitor when an object appears in a Region of Interest (ROI). For example, For example, when a person is the object selected to trigger the alarm and an alert is desired when a person gets out of a car within the ROI.

Once this activity is selected, choose the object(s) that would trigger the alarm. Set the sensitivity level for detection of the objects selected. Higher sensitivity will result in more false positives; lower sensitivty will result in more false negatives.


Object disappears from a Region of Interest - Select this activity to monitor when an object that was in a Region of Interest (ROI)is no longer seen within the ROI and was not detected leaving the ROI.



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Object enters the Region of Interest - Select this activity to monitor when an object that is seen the camera’s field of view enters a Region of Interest (ROI). This activity will not operate correctly if the ROI is defined as the full field of view of the camera..



Object leave the Region of Interest - Select this activity to monitor when an object that is detected in an Region of Interest (ROI) leaves from the ROI.

Once this activity is selected, choose the object(s) that would trigger the alarm. Set the sensitivity level for detection of the objects selected. Higher sensitivity will result in more false positives; lower sensitivty will result in fewer more negatives.


Multiple objects enter a Region of Interest - Select this activity to be alerted when the number of objects entering a Region of Interest (ROI) exceeds the allowed number for a specified time period.

Choose the objects that would trigger the alarm - person, vehicle or suspicious object, or all object types.

In the activity parameters, set the number of objects allowed before the alarm is triggered. For example, if parameter is set to 3, the alarm will be triggered when the fourth object enters the ROI within the timespan specified.

Configure the time by setting the number of minutes and seconds in the Aciivity occurs within timespan of field.

Set the sensitivity level for detection of the objects selected. Higher sensitivity will result in more false positives; lower sensitivty will result in more false negatives.


Multiple objects leave a Region of Interest - Select this activity to be alerted when the number of objects leave a Region of Interest (ROI) exceeds the allowed number for a specified time period.


In the activity parameters, set the number of objects allowed before the alarm is triggered. For example, if the parameter is set to 3, the alarm will be triggered when the fourth object leaves the ROI within the timespan specified.

Configure the time by setting the number of minutes and seconds in the Activity occurs within timespan of field.




Object is loitering in a Region of Interest - Select this activity to monitor an area (ROI) in the iCVR’s field of view, and to be alerted when an object remains in the area. Once this activity is selected, choose the objects that will trigger the alarm – person, vehicle or suspicious object.

To be alerted when an object has remained in the region of interest after a certain amount of time, configure the time by setting the number of minutes and seconds in the Minimum time before triggering field.


Object stops in the Region of Interest - Select this activity to monitor an area (ROI) in the iCVR’s field of view, and to be alerted when an object stops (remains stationary) in the area. Once this activity is selected, choose the objects that will trigger the alarm – person, vehicle or suspicious object.

To be alerted when an object stops remains stationary in the ROI after a certain amount of time. Configure the time by setting the number of minutes and seconds in the Minimum time before triggering field.


Multiple objects cross a Line of Interest - Select this activity to be alerted when the number of objects crossing a Line of Interest (LOI) exceeds the allowed number for a specified time period.


In the activity parameters, set the number of objects allowed before the alarm is triggered. For example, if the parameter is set to 3, the alarm will be triggered when the fourth object crosses the LOI within the timespan specified.

Configure the time by setting the number of minutes and seconds in the Aciivity occurs within timespan of field.


An LOI must be configured for this rule.

Object moves in prohibited direction - Select this activity to be alerted when an object moves in a specified direction within an area (ROI) in the iCVR’s field of view.

Once this activity is selected, choose the objects that will trigger the alarm – person, vehicle or suspicious object.

To be alerted when an object moves in the prohibited direction after a certain amount of time, set the number of seconds in the Activity Parameter field.

An ROI with an associated direction must be configured for this rule.

Number of objects is below limit - Select this activity to be alerted when the number of objects in a given area (ROI) drops below a specified amount.

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Select the objects that will trigger the alarm – person, vehicle or suspicious object. Set the number of objects to be monitored from the Amount field.

To be alerted when an the number of objects remains in an ROI after a certain amount of time, set the number of seconds in the Minimum time before triggering field.


Alarm Input only - Select this activity to be alerted whenever the alarm input pins of the iCVR are active.

Monitored object(s) missing - Select this activity to monitor an object in the iCVR’s field of view, and to be alerted when that object is removed or is blocked by a human or vehicle.

In the activity parameters, set the amount of time allowed before the alarm is triggered. For example, if the object monitored is a painting, and you want to be alerted when the painting is missing for 5 seconds, you would select 5 seconds.

If you want to be alerted when another object moves in front of the monitored object, select the checkbox for Monitored object(s) blocked by a human or vehicle for and choose the amount of time allowed before the alarm is triggered. Using the above example of the painting: if you select 5 seconds, you will get an alarm when a person is in front of the painting for more than 5 seconds.

A Monitored Object must be configured for this rule.

Sudden scene change detected - Select this activity to be alerted when the camera has detected a scene change. The iCVR can detect if the field of view in front of it has changed dramatically. For example, when the camera is suddenly pointed in a different direction, or when something is put in front of the camera obstructing the field of view.

When the activity selected monitors an object, set the sensitivity level for detection of the objects selected. Higher sensitivity will result in more false positives and lower sensitivity will result in more false negatives.

Note: If an object is seen on live video with a bounding box, but no alarm is generated, the rule sensitivity may be set too low.

7. Use the Cameras tab to select the cameras or group that use the rule being configured.


Note: Not all activities are available on all iCVRs. If your camera does not support a specific activity it will be grayed out in the camera tree and you will not be able to select it.

8. Click New Region to configure the region, line or object of interest. See the following sections for steps to create these areas.

9. Associate the new region with the camera by selecting the ROI, LOI or OOI and clicking the right-arrow button.

To associate all regions available on a camera, select the camera and click the right-arrow button.

10. Indicate if the rule selected Requires active Alarm input. When this box is checked the rule selected will only be active when the alarm input is set to the proper state. An example of an alarm input is the "armed" output of an intrusion alarm system connected to the alarm input on the iCVR. When this is properly set, the rule will only be active when the intrusion alarm system is armed.

When used with the Alarm Input only rule the Requires active Alarm Input box is automatically checked.

See Chapter 9: Administering Cameras for information on setting alarm inputs.

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11. Use the Date/Time tab to specify the days and times during which the rule is active.

12. On the Actions tab specify what the iCVR should do if the rule is triggered.

Set the maximum amount of time that a rule is active before it’s terminated. For example, if you have created an “object present in ROI” rule and a person walks into the ROI, the alarm will continue for the entire time the person is in the ROI, or the maximum time set.

13. Click OK to save your changes.


Adding a Region of Interest

1. Create your rule as described in the preceding section.

2. Select the rule from the list and click New Rules.

3. Click the Cameras tab and select an iCVR from the Available Regions and Lines of Interest field. Click the New Region button.

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4. The Edit Regions, Lines, and Objects of Interest screen displays:

5. When a new region is added, it appears in the middle of the screen. Configure the coverage area of the ROI by dragging its borders or grab handles.

Drag a border to move the edge of an ROI without changing its shape.

Drag a corner handle to change the location of the corner of the ROI.

Drag a midpoint handle to change the shape of the polygonal ROI. When you drag a midpoint handle on a polygonal ROI, new handles appear on the lines connecting the midpoint handle to its neighbors.

Note: A Region of Interest can be thought of as a virtual “rug”. When you want to cover an area, you only need to outline your ROI on the area you want to protect.

This means a person can walk on a sidewalk in front of an ROI without triggering an alarm, even though their upper body is crossing into the area you’ve outlined. If they walk on the “rug”, an alarm will be triggered.

6. If you want to create a direction of travel rule, click the Enabled checkbox and use the direction wheel on the lower right to specify the direction in which a


moving object will generate an alarm.

7. Click OK.

Configuring a Line of Interest

1. Create an Object crosses a Line of Interest rule.

2. Click the Cameras tab and select an iCVR from the Available Regions and Lines of Interest field. Click the New Line button.

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3. The Edit Regions, Lines and Objects of Interest screen displays:

4. Position the LOI by dragging its endpoints to the correct location.


5. Specify the direction in which a moving object crossing the line will generate an alarm by clicking the Reverse button. Click the Bi-directional checkbox to trigger an alarm if the line is crossed in either direction.

6. Click OK.

Configuring an Object of Interest

1. Create a monitored object(s) missing or blocked rule.

2. Highlight a camera in the camera tree and click New Object.

3. When a new monitored object region is added, it appears in the middle of the screen. Configure the coverage area of the OOI by dragging its borders or grab handles.

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Drag a border to move the edge of an OOI without changing its shape.

Drag a corner handle to change the location of the corner of the OOI.

Drag a midpoint handle to change the shape of the polygonal OOI. When you drag a midpoint handle on a polygonal OOI, new handles appear on the lines connecting the midpoint handle to its neighbors.

The outline of the region should closely border the object being monitored.

4. Click OK.

Renaming an ROI or LOI

Naming your ROIs and LOIs will help you organize them. From the Edit Regions, Lines and Objects of Interest screen:

1. Select the ROI or LOI and click the Rename button.

2. Enter the revised name for the ROI or LOI in the New Name field.

3. Click the Confirm Name button.

4. Click OK.

Adding an ROI or LOI to a Rule

After you create or edit an ROI or LOI for a camera, you must add it to one or more rules applied to that camera.

1. Click the Camera tab on the Edit Rules dialog box.

2. Click the plus sign to expand the entry for the camera whose rules you want to modify.

3. Select the ROI or LOI you want to add to the rule.


4. Click the right arrow button to move the ROI or LOI to the list of rules for the selected camera. Alternatively, you can double-click on the ROI or drag it to the top panel.

5. Click OK.

Editing Rules

1. Click the Rules button on the View toolbar.

2. Select the rule you want to edit.

3. Click the Edit Rule button.

4. Make the desired changes.

5. Click OK.

You can edit multiple rules simultaneously by holding the CTRL key down on your keyboard while selecting the rules to edit.

Note: When you edit multiple rules you can only modify criteria on the Date/Time and Actions tabs

Enabling and Disabling Rules


2. Select the rule you want to disable.

3. Check the Enabled box to enable a rule, or uncheck the box to disable the rule.

Alternatively, when you have the Edit Rules box open you can:

1. Check or uncheck the Enable (activate) the rule in the Rule Summary.

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2. Click OK.

Deleting Rules


2. Select the rule you want to delete.

3. Click the Delete Rule button.

15 Archiving


Configuring Archive Settings

Creating an Archive Schedule

Canceling an Archive Schedule

Saving Archived Events to a Mapped Drive

Archiving gives you the ability to archive event video files, continuous non-event video files, or both types of files on your PC or network drive. It runs in the background of your PC, even when the View software is not open. At predetermined times, it makes a copy of the video from the camera and stores it on your PC or a mapped drive, leaving the original video on the camera untouched.

Configuring Archive Settings

Note: Archive settings can only be configured by a user with the role of Supervisor.

1. Prior to configuring archive settings you will need to create a user with the role of operator, and give that user the “View Historic Video” permission. This account will let your workstation securely log onto the camera and archive the video files.

If you need help in creating a user, please see Chapter 7: User Accounts. This user should have an account on all cameras or camera groups where archiving will be configured.


2. Click the Archive button on the left panel.

3. Click the Settings button.

4. When the Archive Settings dialog box appears enter the login credentials for the user created in Step 1. The credentials used should be valid on all cameras where archiving will occur.

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5. Enter the location for storage of your archived videos, or use the Browse button to navigate to a directory on your PC or an external drive mapped to your PC.

Note: When archiving video from a large number of cameras, you should use a separate drive of adequate size to store the archived video as it can take up a significant amount of space. See Saving Archived Events to a Mapped Drive, below.

6. Determine how you want your archived videos deleted. You can decide to have your files deleted based on a predetermined number of days to prevent running out of disc space, or by available disc space.

7. Click OK.

Note: If your PC or network drive does not have enough space to store files for the number of days indicated in the Settings box, the oldest files will automatically be deleted when the space capacity has been reached.

Creating an Archive Schedule

Once you’ve configured your settings you will need to create an archive schedule:

1. Select one or more cameras or camera groups.

2. Click the Schedule button. The Archive Schedule box displays.

3. Determine if you want to archive only continuous video, only event video, or both.

4. Select the frequency of archiving. You can choose to archive every 12 or 24 hours.

5. Choose a time to begin archiving video. When archiving a large number of cameras you may want to stagger start times so that not all cameras are archiving at once.


Note: The time to start archiving video is based on the local time of your PC, not the time on camera(s).

6. Click OK.

After setting the schedule you can view the archive history and schedule in the main Archive View window. If the Archive Schedule field does not display, click the View Archive Schedule button in the lower right-corner.

Note: If the PC running the View application is not on or not connected to the network during the scheduled archive time, archiving will not occur. Once the PC regains access to the camera, the archiver will check to see if any downloads are necessary for the previous two time periods.

Canceling An Archive Schedule

To cancel the archive schedule on a camera:

1. Select the camera or camera group.

2. Click the Schedule button.

3. Deselect both the Continuous video and Alarms check boxes.

4. Click OK.

Saving Archived Events to a Mapped Drive

The archiver runs as part of the VideoIQ Server Control Service. When the folder for your archived video is stored on a mapped drive, there is an additional step you will need to perform to ensure that the VideoIQ Server Control service has permission to create folders and write files on the drive.

If your computer runs under a Windows domain, the VideoIQ Server Control service runs under the machine name and login credentials. You can check to see if your computer is on a domain:

1. Right-click on your My Computer icon.

2. Select Properties.

3. Click on the Computer Name tab.

If the Domain name field is filled in, ask your network administrator to configure the access rights so the machine where View is installed has write permission on the network drive where the archived videos will be stored.

When your computer is not on a domain, the VideoIQ Server Control service does not have access to the network. This is the case when computers are configured for peer-to-peer computing. In this instance you or your network administrator will need to choose a specific user and have the VideoIQ Server Control service run under that person’s credentials:

1. On your computer go to Start and select Control Panel.

2. Double-click Administrative Tools and then Services.

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3. Double-click the VideoIQ Services entry.

4. Click the Log On tab and check the This account button.

5. Enter the username and password of the user the VideoIQ Server Control service will be running under.

6. Click OK.

The VideoIQ Server Control service will start each time the computer is started.

16 Web Access to Cameras


Accessing the Camera via Internet Explorer

Viewing Live Video

Recent Alarms

Configuring Preferences

Configuring Network Settings

Advanced Tasks

Logging Off the Camera

You can view live video and alarm clips, configure preferences, upgrade camera firmware or reboot the camera via an Internet Explorer 7 or higher browser.

Accessing the Camera via Internet Explorer

1. Open a browser.

2. Enter the camera IP address or name in the URL field of the browser. If your camera is configured for https enter https://<IP address of camera>:<port>. Otherwise enter http://<IP address of camera>:<port>.

The default port for http is port 80, for https it’s 443.

3. Click Enter on your keyboard. The login page displays:


4. Enter your username and password, then click the Login button.

Note: Logging into a camera via a browser does not count towards the total number of connections on the camera.

Viewing Live Video

View live video from the camera by clicking the Live Video button on the VideoIQ toolbar. Colored bounding boxes indicating different types of objects will display on the live video.

VideoIQ Toolbar - Use the entries in the VideoIQ Toolbar to select which page to display.

Status Bar - The status bar displays the name of the camera logged into, the name of the user who is currently logged in, and the status of audio streaming.

Alarm I/O Toolbar - When enabled, this toolbar displays on each page of the browser. If an alarm input is triggered, the alarm light changes from green to red and a sound is played on your computer.

When there is an audio speaker attached to the iCVR, and a microphone attached to your PC, click on the Talk button to respond immediately to a security breach. The audio output will be open for as long as the Talk button is held down.

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When an alarm output device such as a door release or siren is attached to the iCVR, click and hold the Output button to activate the device.

The Alarm Inputs and Output buttons are configured via the Input/Output settings page in View. Sound for the alarm inputs is configured on the Preferences page, accessed via the VideoIQ toolbar.

The Talk button is configured via the Audio settings page in View.

Note: Playing live video and video clips requires the use of a VideoIQ plug-in. As the browser downloads this plug-in, you may see a warning about installing the VideoIQ ActiveX control. If you see this warning, allow the installation

Recent Alarms

This page displays a list of the 10 most recent alarm events from the camera. Click the browser refresh button to update the alarm list.

View a clip of the alarm event in Windows Media Player by clicking the video clip hyperlink.


Configuring Preferences

Video Settings

Determine if you want to stream live video from the camera in a high-quality stream, or in a lower-quality stream, which uses less bandwidth.

Use Show bounding boxes to display the colored bounding boxes on the Live Video page.

Enable audio streaming by unchecking the Mute audio streaming box.

When using a non-default port for streaming video, enter the port number in the RTSP port field.

Select a Stream Type from the drop-down menu:

UDP: This is the most bandwidth-efficient selection. However, this protocol is not allowed to pass through all firewalls. If you’re having trouble seeing live streaming video, select either TCP or HTTP(S).

TCP: Encapsulates the RTP traffic into standard TCP packets and streams it to the client. Select this protocol if your firewall will not pass UDP traffic.

HTTPS: The least bandwidth-efficient selection. This encapsulates RTP and RTSP into HTTP transfers. The advantage of this streaming method is that it uses one port for

Web browsing to the camera

Video streaming


Audio streaming

When you use this streaming protocol, separate ports for RTSP and Audio are no longer required.

Audio Settings

When using a non-default port for streaming audio, enter the port number in the Audio port field.

From the drop-down menu, select the sound to play when Alarm Input 1 and/or Alarm Input 2 are active.

VIsual Settings

Check Show Alarm I/O toolbar to view the Input Alarms, Talk button and Output button at the top of each page.

Click the Submit button after making changes to this page.

Note: All preferences are saved as browser cookies. If the cookies are deleted the preferences will need to be reconfigured.

Test Audio Output

This function allows you to adjust speaker volumes while a test sound plays for a selected amount of time.

1. Select the duration of the test sound by choosing a time from the Timeout drop-down menu.

2. Click the Start button.

3. Adjust the volume of the speakers attached to the camera.

4. Click the Stop button.


Configuring Network Settings

To configure basic network settings for a camera:

1. Specify how the camera should acquire its IP address

If you want the camera to acquire its IP address from a DHCP server, click Enable DHCP.

If you want to specify a static configuration for the camera manually, uncheck the Enable DHCP box and fill in the IP Address, Subnet Mask and Default Router fields.

2. Specify how the camera should acquire its DNS address(es).

If you want the camera to acquire its DNS address from a DHCP server, click Enable DHCP DNS.

If you want to specify the IP address for the camera manually, uncheck the Enable DHCP DNS box and fill in the Primary DNS field.

3. If you don’t want to use the default network ports for communication between the camera and local server, enter the new port information in the Port fields.


Basic: When used with HTTP the user names and passwords in the clear via an unencrypted connection.



5. Click the Submit button; the iCVR will reboot.

Advanced Tasks

Use the Advanced page to upgrade the camera firmware or reboot the camera.

Upgrade Firmware

1. Contact VideoIQ Technical Support for the link to the download location of the file needed for upgrading the camera firmware. Save the file locally.

2. Click the Browse button and navigate to the location of the file in Step 1.

3. Click the Upgrade button.

4. The status of the upgrade shows in the progress bar at the bottom of the browser window.

5. Once the upgrade is complete the camera will reboot.

Reboot Camera

Click the Reboot button. The status of the camera will show at the bottom of the browser window.

Logging Off the Camera

To log off the camera, click the X in the upper right hand of the browser.

Note: If your browser window is idle for 30 minutes you will automatically be logged out of the camera.

17 Mobile Streaming


Viewing Live Video on a Mobile Device

You can view live video from an HD camera on mobile devices such as a smart phone or an iPad.

Viewing Live Video on A Mobile DeviceTo view video on mobile devices that support rtsp streaming and h.264 decoding, such as an Android device, use the following URL:

For the low bandwidth stream:

rtsp://<IP address of camera>/lowQ.sdp

i.e.:rtsp//192.168.12.180/lowQ.sdp

For the high quality (higher bandwidth) stream:

rtsp://<IP address of camera>/hiQ.sdp

i.e.rtsp://192.168.12.180/hiQ.sdp

To view video on mobile devices that do not support rtsp streaming, such as an Apple iPhone or iPad:use the following URL:

http://<IP address of camera>/viqcam.mjpg

i.e.: http://192.168.12.180/viqcam.mjpg

Note: When viewing video on a mobile device you will not see the colored bounding boxes or on-screen controls.

18 Maintenance Window


Testing the HTTPS Connection

Upgrading the Camera Firmware

Restarting the Camera

Collecting Camera Logs

The View application provides a maintenance window where users can perform advanced functions for troubleshooting camera problems using only the IP address and HTTPS port of the camera. To access this page within View, simultaneously press the following three keys on your keyboard:

<CTRL> + <SHIFT> +< ~>

Note: This window is only accessible to users with the role of Supervisor.

Testing the HTTPS Connection

The View application communicates with the camera via HTTPS. You can check this connection:

1. When the maintenance window opens, choose HTTPS or http, enter the camera IP address or network name, and the HTTPS port number of the camera. If you leave the port number blank, port 443 is assumed.

2. Click the Test Now button.

The status of the connection will show at the bottom of the maintenance window.


Upgrading the Camera Firmware

Ensure that the new camera image file is located on your local PC prior to starting the upgrade. If you don’t have the latest firmware, visit the VideoIQ website or contact VideoIQ technical support.

1. When the maintenance window opens, enter the camera IP address or network name.

2. Use the Browse button to navigate to the directory where upgrade file is stored on your PC.

3. Click the Upgrade Now button.

4. Confirm that you want to upgrade your firmware.

You can track the progress of the upgrade through the Upgrading firmware status bar.

If you want to upgrade the iCVR from a USB memory device:

1. Place the image file in the top level directory of the USB device.

2. Plug the USB device into the USB slot on the back of the iCVR.

3. Reboot or restart the camera.

Restarting the Camera

If a camera is not responding it may be necessary to restart it.


2. Click the Restart Now button.

While the camera is restarting it will not be available in View.

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Collecting Camera Logs

There may be times when you’re unable to resolve a problem with a camera and need to send the camera logs to VideoIQ Technical Support for review. To collect the logs:


2. Click the Collect Camera Logs button.

3. Specify the path to a folder or use the Browse button to navigate to the folder.

4. Click Collect.

A copy of the log files will be transferred from the camera to the folder specified in Step 2. Zip the files and email them to [email protected].

A Frequently Asked Questions

Q: How do I perform a factory reset?

A: On the back of the traditional box camera and encoder there are two recessed buttons, one above the SD Memory slot and one below the USB slot. The one above the SD Memory slot is the factory reset button; the one below the USB slot is the soft reset (reboot) button. To perform the factory reset, disconnect the power (either AC, DC, or PoE) to the camera and hold the factory reset button in while you restore power. Hold the button in until the red status light above the DC power input stops blinking and goes solid.

Q: How do I perform a firmware upgrade?

A: In the VideoIQ View software, right-click the camera to upgrade and choose “Advanced…”. The pop-up dialog box will give you the option to upgrade the firmware with a button. When you click the button you will need to browse to the file on your local machine. The firmware file is of type “.image” and should be about 15MB. Find the file, click “Upgrade”, and the progress dialog will notify you when it is complete and prompt you to reboot the camera. Step by step instructions and the latest firmware can be found here: http://support.videoiq.net/latest

Q: My iCVR is configured for DHCP (factory default) and connected directly to my PC by a crossover cable, but I can’t connect to it.

A: Make sure you have a link light on the camera’s Ethernet port. Make sure any personal firewall software, including Windows Firewall, is disabled or suspended. Disable any other network connections, such as wireless. Check the IP address of your PC (open a command prompt, type “ipconfig” and hit enter), if it’s not 169.254.x.x you’ll need to adjust your network settings. The camera will overlay its IP address on the video for the first 5 minutes after bootup. Connect an analog monitor to the camera’s BNC Video Out port to see what IP address the camera has. Try to ping this IP from your PC, and/or try manually adding the IP address shown on the monitor as a camera in View.


Q: What is the power draw of the iCVR?

A: The iCVR camera draws ~8W of power, the encoder draws ~7W. All devices can be powered via PoE (Power over Ethernet), 12VDC or 24VAC. The iCVR HD camera draws approximately 10W of power.

Q: How many iCVR camera/encoder devices can I manage from the View application?

A: View can effectively manage an unlimited number of cameras, provided the PC meets the basic recommended specs.

Additionally, every camera can be monitored by up to 3 View stations at a time.

Q: How much bandwidth do I need for my camera?

A: The amount of bandwidth used at any given time will fall into 1 of 3 general categories:

1) View live-video in a small window.

This uses 100Kbps per camera, per viewer. ie: 1 person viewing 1 camera will use 100Kbps. 1 person viewing 2 cameras uses 200Kbps. 2 people viewing the same camera uses 200Kbps

2) View live-video in a large window.

This uses 500-750Kbps per camera, per viewer. The high-res stream details can be customized in the Storage and Compression tab of the Camera Settings.

3) Transferring an alarm clip video.

This happens as a file transfer, not a video stream. The alarm clips are ~100KB, and are sent to every PC logged into the camera. Alarm clip transfers work much like email attachments, they will use whatever bandwidth is available and are small enough to not interfere with other traffic. Faster connections mean the clips get to the PC faster.

Q: Can I use the USB or SD Memory slots to offload video?

A: No, these ports are not currently enabled for any end-user applications at this time.

Q: Is the iCVR camera IR-light sensitive?

A: Yes, the iCVR has a built-in IR cut filter. The image sensor is sensitive to near-IR illumination when the filter is enabled.

Q: What PTZ cameras will work with the iCVR encoder?

A: Any analog PTZ that can respond to Pelco P or D protocol should work well with the iCVR encoder.

Frequently Asked Questions153

Q: What other IP cameras can be monitored by the VideoIQ View application?

A: At this time View does not support monitoring any 3rd party IP cameras.

Q: How much video does the hard drive hold?

A: This varies somewhat with the amount of alarm activity, as alarm events are recorded at a higher quality than non-alarm "idle" video.

The Camera Settings page provides a calculator to help determine how long video will be stored.

Q: How fast or slow can objects move and still be detected?

A: The actual speed will depend upon the distance to the object, and the focal

length of the lens.

Here are some general rules:

If the object is clearly visible for two seconds, it should be detected. If it moves across the whole scene in less than two seconds, it might be missed. With a 10 mm lens at 240’ away, an object would have to move faster than 50 MPH to cross the whole horizontal FOV of a camera in less than two seconds. However, using the same lens, a vehicle at half the distance (120’ away) would take only 25 MPH to cross the whole scene in two

seconds. VideoIQ’s technology can detect objects in as little as 1/3rd of a second under ideal conditions, but using two seconds is a better rule of thumb.

If the object moves slower than one pixel every ten seconds, it might not be recognized as a moving object. At that speed it would take an object about 2 hours to cross the full scene at 240’ away, using a 10 mm lens.

Q: What detection angle can be used reliably?

A: VideoIQ’s analytics work well from about 0 horizontal (straight out) to 65

down from horizontal.

If you mount the camera between 8’ - 40’ above ground, this should set the camera up for the proper angle of view in most applications.

Q: How will severe weather affect performance?

A: VideoIQ’s analytics work reliably across a wide range of harsh weather

conditions. In general, detection will track with visibility. If you can’t see as far due to fog or rain, then the analytics will not be able to detect as far away either. In most cases, false alarm rates will not increase significantly.

Here are some examples:

Snow: Detection range and accuracy generally improves after snow, due to better contrast. During a heavy snowfall, however, as visibility drops, so will the range of detection. The false alarm rate should not be affected, in most cases.


Rain and Hail: No increase in false alarms, but detection will drop as visibility drops.

Typical rainfall should only affect range by about 10%-15% or less. A severely heavy rainfall could reduce visibility and range by 50%. Hail has about the same effect as rain. Droplets on the camera window will distort the picture and this also tends to reduce detection range.

Cloudy Day: Most analytics systems have problems when the sun is repeatedly blocked and un-blocked by fast moving clouds. VideoIQ’s technology has no significant loss of detection range and only a slight increase in false alarms under these conditions.

Heavy Wind: The wind itself doesn’t alter visibility, but it does cause trees, leaves, loose paper and other objects to be blown around outdoors. This can lead to a slight increase in the false alarm rate.

Q: How long does it take for the iCVR to learn the scene?

A: The learning happens automatically as soon as the device powers up. Scene calibration will happen more rapidly when more people/vehicle objects are seen in motion. The iCVR device will be very accurate at detecting people and vehicles immediately, as it sees more objects and learns the details of the scene, accuracy rate will increase.

Q: Do I need to a keep a PC running when using the iCVR?

A: No, the iCVR cameras and encoders are fully functional edge devices. They will store all video and alarms as long as they are powered. PC and network outages will not affect the iCVRs. You can search for all alarm and non-alarm event video when you restart or PC or re-establish connectivity to the device.

Q: What happens if the hard drive in the iCVR fails?

A: Nothing much really. The product functions fine without the HDD, long-term event storage will obviously be lost, but camera and analytics functions will continue as expected. Video will be buffered in the 1GB on board flash, which will give you approximately 2-20 hours of storage time, depending on alarm activity.

Note that View release 1.1 adds automatic video archive scheduling, meaning that camera hard drives can be backed up to a designated PC at scheduled intervals so that video is preserved even if a hard drive is lost or an iCVR device otherwise fails or becomes non-functional.

Q: How many rules and ROIs will the iCVR hold?

A: There are no fast limits on rules or ROIs in the iCVR. One ROI can be used for multiple rules (ie: one rule for people behaviors, one for separate vehicle behaviors). Typical installations have 2 ROIs and 2-3 rules per camera channel, on average.

Frequently Asked Questions155

Q: I see alarm events being created, but when I search for them I get no results.

A: Look in the Alarm list and verify the time on the generated alarm events matches the actual time. If the camera does not have the correct time your search results will not contain the clips you are looking for. The alarm events are saved based on the internal clock of the iCVR, not the PC. So when looking for old events after fixing the time, you’ll need to take the time-shift into account and adjust your search accordingly. Check the Date & Time Settings on the camera in the Camera Settings to adjust the time appropriately.

Q: How do I search through my iCVR for a specific time period?

A: In the Search Screen, select the “Time” Tab. Click the dropdown menu and choose “Select time period” to enable the calendar and time search. Depending on your screen resolution, you may need to click and drag the horizontal line just below the calendar to show the “Time” fields. Note: when searching for a particular time period, if there are no events in the period you searched you will not get any results. If you wish to view continuous footage during the time period selected, be sure to change the “Search Scope” to “All Video” instead of “Rule Violations”.

Q: How do I keep the iCVR’s internal clock from drifting?

A: By setting up the camera to update its time information from an accepted time server (NTP server). In the camera settings, under “Date & Time” select the correct time zone, then click the radio button to “Use Network Time Protocol to determine time”. If the camera has a connection to the internet, the default server “pool.ntp.org” is acceptable. If your iCVR is on a closed network with no external access (including a simple direct connection to a workstation running the View software) a local time server must be selected. See next answer for instructions.

Q: How do I set up my View workstation to be the NTP server for my iCVRs?

A: Click the “Start” Menu in Windows XP and select “Run”. Type “cmd” (no quotes) in the field and hit enter. In the command window that pops up, type “w32tm /register” (no quotes) and hit enter. In the View software, right-click the camera and select “Camera Settings”, then go to the “Date & Time” tab. In the “NTP Server address” field type in the IP address of your computer. Click “OK” to close the window.

Q. I plugged my iCVR into the same switch as my PC, but I can’t find the camera in the VideoIQ View software.

A. Make sure any personal firewall software, including Windows Firewall, is disabled or suspended. Make sure that your IP address matches the network of your camera (ie, 192.168.1.x or 169.254.x.x or whatever it is.)

Q. My camera appears in the list when I view “Live Video”, but I don’t actually see the live video stream.

A. Double click the camera to view the live stream. You may have 1 large, 4 medium sized, or up to 16 cameras in the smallest resolution viewable at the


same time. Use the buttons in the top right corner of each camera’s view to resize the stream.

Q. When I open the live video stream I just see “Could not display rtsp://192.168.1.100:554/lowQ.sdp”

A. Most times this is an upstream bandwidth issue. DSL and cable connections are notorious for having very low upstream bandwidth. The provider’s advertised bandwidth is generally a ‘best-case scenario’, not typical.

Q. My iCVR is connected; I see live video with bounding boxes for people, vehicles, and/or suspicious objects, but the camera doesn’t seem to generate any alarms.

A. Check the rules and regions of interest. You must have a rule enabled with an applicable ROI for alarms to be generated. The bounding boxes will always show, regardless of having a rule set up, unless you specifically disable them under the Preferences menu.

Q. How do I reduce false alarms?

A. There are several options that will help you reduce the number of false alarms you see. Start with the first option. If you’re still seeing a high number of false alarms, proceed to the second option, then the third, etc.:

1. Check to see if the camera has auto-calibrated (the cyan bar on the top-left corner of the live video will disappear). If the camera has not auto-calibrated:

a. Check to see if the camera is positioned correctly (see positioning recommendations in Chapter 1: Installing Your iCVR)

b. You can speed-up auto-calibration by walking in front of the camera and giving the analytics a chance to learn your appearance. Over time, the false alarms may decrease as the camera learns the correct appearance of a human or vehicle.

2. If false alarms are occurring during a time of day when the region does not need to be monitored, change the active time for the rule.

3. Reduce the shape of the Region of Interest (ROI) to avoid an object that causes false alarms (e.g. drop the ROI below the horizon).

4. If possible, use a Region of Disinterest (ROD) to avoid the area where false alarms are occurring.

5. Lower the sensitivity on rules

a. If the false alarms occur during certain times of day, a rule with lower detection sensitivity can be defined just for that time period

b. If the false alarms are consistently of a particular type (i.e., all humans or all vehicles), a separate rule can be defined for that type of object with a lower detection sensitivity

6. If the false alarms last only briefly, change the rule activity to “Object is present in ROI” for greater than 2 seconds.

B View Error Messages

Error Message Description

Could not log in to camera “NAME OF CAMERA”. Please make sure you entered correct credentials.

The username and password for the camera specified are incorrect. Check your username and password and log in again.

Failed to download clip http://ADDRESS OF CLIP. The operation has timed out.

The camera is busy and is unable to download a specific clip.

Your current credentials are not valid for camera “NAME OF CAMERA.” Please select it and copy use accounts from another camera.

You are attempting to log into a camera where you don’t have an account. Try logging in again with valid credentials or updating the camera’s account information. If you’re still experiencing a problem, contact your supervisor.

Cannot connect to server. The View software is unable to connect to the server. Reboot your PC

Protocol mismatch. Server protocol version {0}, client protocol version {1}. Please reinstall VideoIQ View

The View software did not install correctly. Please reinstall the software.

Login failed You have entered either your username or password incorrectly. Please log in again.

User is not yet authenticated. The server has your login credentials and is checking them on each connected camera. However, no camera has recognized you yet.

Could not update rule “NAME OF RULE” for camera.

The camera may have disconnected during the time the rule was being updated.

Invalid object version for FIELD NAME. Last modified on DATE by USERNAME

Two users tried to modify the same field at the same time.

Failed to create a folder for video clips: “{0}”. Exception: EXCEPTION ERROR MESSAGE

You may not have the correct Operator permissions, or you may be logged into your PC under the wrong username.

Failed to download video clip. You may not have the correct Operator permissions, or you may be logged in under the wrong username.


Could not update information for user NAME OF USER on some cameras

supervisor edited user and info goes to all connected cameras. some may not respond in time when the update occurs, such as bad connection

Current user is not authorized to perform operation.

You do not have the correct Operator permissions to perform this function. Contact your supervisor.

User NAME OF USER is not authorized to perform NAME OF ACTION.

You do not have the correct Operator permissions to perform this function. Contact your supervisor.

The password must be at least 4 characters long.

Your password must be at least 4 characters long, and can contain both letters and numbers.

Could not write settings to camera “NAME OF CAMERA”.

The camera may have become disconnected or the process timed out while trying to update the settings.

Camera “NAME OF CAMERA” closed connection to the server.

The camera listed in the message became disconnected during operation.

NAME OF USER password could not be changed for all cameras.

A user is changing their password, but the information has not been updated on all cameras, possibly because of a timeout.

Could not copy user accounts from camera “NAME OF CAMERA” to camera “NAME OF CAMERA”.

A supervisor tries to copy user account from one camera to one other camera. copy fails, possibly from a timeout or because a camera has become disconnected.

CONNECTION LIMIT EXCEEDED The maximum number of connections for each camera is 3.

Camera firmware version is too new. It is not supported by this version of VideIQ server. Please upgrade your VideoIQ server.

The version of the firmware on the camera is newer than the version of the View software you have installed. Please update your View software.

Name RULE NAME is reserved and cannot be assigned to a rule. Please enter another rule name.

You cannot use the word “any” as a name for your rule.

Failed to set PTZ home position. Check the connection between the Encoder and the PTZ camera.

You do not have administrator privileges for this camera. The camera will keep previous credentials.

You may not be a supervisor on all cameras, but are trying to change the credentials for a camera. The camera will not accept this update, and retains the last set of valid credentials.

Error Message Description

C iCVR Config Tool

The config tool is used to configure new iCVRs without using the View software, and to find cameras that have been misconfigured with the wrong IP address or subnet.

Note: To use this tool you must have a router that supports multicasting.

Accessing the Config ToolAccess to the config tool is available two ways:

Download it from the VideoIQ Support Site at http://support.videoiq.com/latest

Open the Tools Folder link on the VideoIQ Install CD. Copy and paste the Configure iCVRs.exe file to your PC.

Double-click the .exe file to launch the tool.

Configuring an iCVR

1. Install the iCVR on your network.

2. Open the config tool.


3. Click the Discover Cameras button.

4. The Discovery in Progress status bar displays under the button. The number of cameras found displays once the discovery process is complete.

5. Select the iCVR from the list. If you don’t know the IP address of the camera, compare the MAC address on the camera with those in the camera list.

6. If your PC and the iCVR are not on the same subnet, enter a temporary IP address that’s in the same subnet as your PC and click Add Temporary IP Address.

An example of a PC and an iCVR on two different subnets is:

PC IP address: 192.168.1.7

Camera IP address: 10.1.1.6

To access this camera you must use a temporary IP address in the format of 192.168.1.X where X is an unused IP address.

Note: The temporary IP address is only valid for 10 minutes.

iCVR Config Tool161

7. A dialog displays to confirm the temporary address has been added.

8. Click the Open Camera button. The web browser login screen for the camera displays.

9. Login with your username and password. If you’re configuring a new camera your login credentials are supervisor/supervisor.


The Network Settings page displays.

10. Specify how the camera should acquire its IP address:

If you want the camera to acquire its IP address from a DHCP server, click Enable DHCP.

If you want to specify the IP address for the camera manually, uncheck the Enable DHCP box and fill in the IP Address, Subnet Mask and Default Router fields.

11. Specify how the camera should acquire its DNS address:

If you want the camera to acquire its DNS address from a DHCP server, click Enable DHCP DNS.

If you want to specify the IP address for the camera manually, uncheck the Enable DHCP DNS box and fill in the Primary DNS field.

12. If you don’t want to use the default network ports for communication between the camera and local server, enter the new port information in the Port fields.


Basic: When used with HTTP the user names and passwords are sent in the clear via an unencrypted connection.


14. Click Submit; the changes will be saved and the iCVR will reboot.

PRIVACY NOTICE

PRIVACY LAWS ADDRESSING VIDEO OR AUDIO SURVEILLANCE BY COUNTRY, STATE, CITY AND REGION. VIDEO/AUDIO RECORDING OF PEOPLE OR PLACES WITH OR WITHOUT THEIR CONSENT OF ONE OR BOTH PARTIES, MAY BE PROHIBITED. VIDEOIQ WILL NOT BE HELD RESPONSIBLE FOR ANY ILLEGAL ACTIONS COMMITTED BY USE OF VIDEOIQ VIDEO/AUDIO RECORDING EQUIPMENT, INCLUDING BUT NOT LIMITED TO ANY LOCAL, STATE, FEDERAL LAW, RULE, ORDINANCE, REGULATION OR THE LIKE.

NOTES:

Installation of this product should be made by qualified service personnel and should conform to all local codes. This product must only be powered by SELV sources. This unit is for indoor use only and shall not be connected to an external cable distribution system.

Documents

iCVR User Guide