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Transform to the power of digital
ICT Body of Knowledge: Crea9on of a ‘go-‐to’ reference for ICT
e-‐Skills Conference December 3, 2014
The European Founda9onal ICT Body of Knowledge is an essen9al building block in the promo9on of ICT professionalism in Europe
Copyright © 2014 Capgemini Consul9ng. All rights reserved.
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Previous European ini9a9ves – (e.g. the eCompetence Framework and the ICT Job profile)
Relevant research – (e.g. e-‐Skills and ICT Professionalism and e-‐Skills The
Interna9onal Dimension and the Impact of Globalisa9on)
The Body of Knowledge version 1.0 respects certain design principles
– StraighVorward, comprehensible content for exis9ng and aspiring ICT professionals
– Relevant, address the needs of ICT professionals and European enterprises, SMEs and public administra9ons
– Flexible, structure able to adjust to technological change and the necessary new developments in the ICT profession
– Objec9ve, the founda9onal Body of Knowledge should be inclusive regarding cer9fica9on, diploma’s and training from different sources
– The Body of Knowledge will include non-‐ICT topics such as the growing demand and importance of “so] skills”
The Founda9onal ICT Body of Knowledge is one of the four pillars of ICT Professionalism
A European ‘go-‐to’ reference will strengthen ICT professionalism and improve the a=rac>veness of the ICT profession
Design Principles Star>ng point
Today we present the European Founda9onal ICT Body of Knowledge version 1.0
Thanks to extensive stakeholder consulta9on, elaborate assessment of work already done and interna9onal comparison we were able to dra] version 1.0: – Desk research and compara9ve analysis on exis9ng BoKs
– 300 stakeholder interviews in-‐ and outside of the EU
– Four workshops
– Interna9onal survey
The Body of Knowledge version 1.0 has the support of important organisa9ons in the domain of e-‐Skills: – CEPIS
– EeSA
– CIGREF
– BCS
– … and hopefully many of you in the audience today!
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Copyright © 2014 Capgemini Consulting. All rights reserved.
However, the Body of Knowledge is far from finalised, research has shown that the development of a mature Body of Knowledge takes 3-‐5 years. This is the first step in a longer journey.
The purpose and use of such a go-‐to-‐reference is mul9fold…
Purpose
Context Audience
Copyright © 2014 Capgemini Consul9ng. All rights reserved.
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The BoK provides the basis for a common understanding of the founda9onal knowledge an ICT professional should possess. This will facilitate communica>on among ICT prac99oners and provide a baseline for competency models, cer9fica9on programs, educa9onal programs, and other workforce development ini9a9ves.
The target audience consists of anyone interested in working in ICT or interested in understanding the base level knowledge required of an ICT professional. These are for instance students and other individuals who want to enter the ICT profession, but also educa>onal and professional organisa>ons, the industry or governments.
The BoK encompasses the base-‐level knowledge only, and references further specializa>ons. It is complementary to the eCF – that synergy will add value for organiza9ons and individuals working in ICT.
... to accommodate all stakeholders a cube model for the BoK has been used
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Certain challenges that we face when dra]ing a European ICT Body of Knowledge
Copyright © 2014 Capgemini Consul9ng. All rights reserved.
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The defini>on and level of depth of knowledge: What is core knowledge and how to find a balance between high-‐level descrip9on of knowledge and a too detailed/unreadable Body of Knowledge?
Alignment with other European instruments: How to ensure a clear link between the eCF, the job profile tree and the ECDL for instance?
Make the BoK prac>cal: How to ensure that all stakeholders can use the BoK to their advantage?
Include new technologies: How to keep the BoK up to date but not give in to every digital whim? How to use the input of the community?
Ethical issues: whether the ethical/legal/social issues should be included in the BoK?
ICT Strategy and Governance
Example of how each knowledge area is described
An ICT Governance framework is used to iden9fy, establish and link the mechanisms to oversee the use of informa9on and related technology to create value and manage the risks associated with using informa9on and technology. IT governance systema9cally involves everyone: board members, execu9ve management, staff, customers, communi9es, investors and regulators.
Introduc9on to organisa9ons, structures and business func9ons
System Building (models and infrastructures) The role of ICT within organiza9ons and benefit realisa9on
Founda>onal knowledge
D10 – Informa9on and Knowledge Management E9 – IS Governance e-‐CF reference
IT Governance Consultant IT Transforma9on Consultant Governance Architect CIO System Analyst
Poten>al Job profiles
Cer9fied in the Governance of Enterprise IT (CGEIT) Lean Six Sigma
Examples of specific BOK’s, cer>fica>on
Informa9on and Content Management Business process alignment Project porVolio
Copyright © 2014 Capgemini Consulting. All rights reserved.
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Collabora>ve Network
– ICT Community
A plaVorm for sustainability & promo9on
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Provide incen+ves for innova+on
CEN Workshop on ICT Skills
Formal procedure to incorporate changes
through: -‐ Steering Commipee -‐ Technical Commipee
Consult. Inquire if innova+on is needed, for what and share results for feedback
Champions (CEPIS, EeSA
etc)
Project Mngt Office
Expanding the network
-‐Government -‐Educa>on Providers -‐Businesses -‐Professional associa>ons
Keeping the BOK up to date Promo+ng ICT professionalism
Promo>on & ini>a>ng new collabora>on
eCF
Project Commi=ee (standards)
Interna>onal standards
Global
Europe
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