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ICT Guidelines Introduction
This guideline document has been developed to assist all Steyn City stakeholders from the builder, developer, architect and home owner to effectively understand the design of ICT (Information and Communications Technology) infrastructure that will be installed at each connected property to connect to the state of the art FTTx (Fibre to the ‘x’) Network telecommunications infrastructure.
Insight shall also be provided on how to connect and activate telecommunication services (i.e. Internet, Telephony & Television) once connected to the Steyn City fibre-‐optic infrastructure, ensuring a world-‐class experience of next generation services over the Steyn City Open Access Network.
Steyn City Parkland Residence
What is an Open Access Network?
An Open Access Network is a network that is built independently from any Telecommunications operator or Internet Service Provider (ISP) and is managed and operated based on carrier-‐neutral principals, where the Open Access Provider does not compete against the Telecommunications operators and ISP’s for the provisioning of voice, broadband and multi-‐media-‐based services to end-‐users living and working at Steyn City.
This network model and design has been chosen to ensure that the end user is provided with as much flexibility and choice of service providers as possible, allowing them to manage and select their service providers based on service levels, performance and cost.
The open access network provider shall not discriminate nor give preferential connectivity to the network as the choice to connect and provide services to Steyn City over the open access network is solely up to the licensed ISP’s in the South African telecommunications industry. This model also inherently allows the IT fibre based network and infrastructure to be neutrally owned and managed from a Steyn City development perspective, allowing end users direct connectivity with their ISP as would be the case in any public suburban environment.
The network has been designed using the best-‐of-‐breed technologies and underpins the provisioning of Open Access Services to residents, businesses and retail owners and other end-‐user points such as the golf clubhouse, the gatehouses and the schools.
ClearlineIS has been selected to deploy and manage a carrier neutral world-‐class fibre network at Steyn City, on behalf of the Steyn City Properties (Pty) Ltd.
Below is a depiction of the open access model for Steyn City:
Telecommunications and Television Services offered at Steyn City:
The fibre network is capable of transporting the following converged services:
• On-‐Nett Estate Based Services:
Estate-‐based services also referred to as On-‐Nett services. These services include communications to and from utility meters for the city billing and reporting services.
Other On-‐Nett services include the transport of all security camera feeds, fence detection systems, security access control systems and automation systems deployed on the Steyn City perimeter.
• Open Access Services:
Open Access services are classified as services provided by ClearlineIS to Operators and Internet Service providers. The Service Providers will provide voice, broadband and multi-‐media services to end-‐users living and working at Steyn City.
High-‐speed broadband services with packages ranging from 1Mbps to 1Gbps will differentiate Steyn City from other similar developments in South Africa. These broadband packages shall be defined and supplied by the various ISP’s available on the Steyn City open access network.
Digital quality voice services based on native and VoIP-‐based services will be enabled over the network and will be passed on to your voice service provider for internal & external voice breakout.
Physical Infrastructure to the Home: In order to connect to the Steyn City IT fibre infrastructure, each home will have to be equipped and prepared with the below specified infrastructure, to be provided by the builder and property owner.
Each home will need a physical path to a designated position for the Steyn City IT Connection Panel, preferably positioned into the garage and with as short a distance as possible to the road IT infrastructure connection hand-‐hole (HH).
Water ingress risk mitigation:
For properties positioned and built on down slopes from city road infrastructure, it is recommended to install an intermediate drainage junction hand-‐hole to mitigate water ingress risk from possible rain and flooding. This junction hand-‐hole shall connect to the property’s nearest storm water drainage channel with a 110mm PVC drainage pipe.
The typical requirements are set out in the following diagram:
In order to manage and maintain the necessary quality of service and fibre standards for the IT connectivity to all Steyn City properties, the IT connection Panel throughout the estate shall be provided and installed by ClearlineIS. This cabinet shall be pre-‐installed with all the necessary IT equipment to provide services to the unit.
The specification and layouts of the cabinet is depicted below:
The following requirements with regards to reticulation (cable sleeves) and power shall have to be adhered to by the home owner and builder:
• A double 3-‐Pin Power socket supplying 220Vac provided inside the distribution cabinet as indicated above.
• 2 x 50mm HDPE sleeves from the nearest road IT hand-‐hole to the bottom left entry point of the IT the cabinet at the designated position indicated above. -‐ These sleeves are not to exceed a bend radius of 1.5m and have to be fitted with
a draw wire/tape. -‐ These sleeves are to be installed in a straight line with as short a distance as
possible to the connecting road hand-‐hole. • 3 x 32mm PVC pipes are to exit the top of the cabinet for cabling reticulation and
supply of TV, Voice and Internet services into the building unit.
Please note the positions for the exiting and entering point of these sleeves/pipes.
Below are the typical components (provided by ClearlineIS) installed within the IT Connection panel:
• Connection Box: 600mmHx600mmWx250mmD Metal enclosure internally and externally protected by
epoxy modified polyester powder coating. In-‐situ joint less gasketing ensuring protection against ingress of dust and liquids to
IP66 rating.
• UPS Unit: 650VA UPS fitted with a 12V/7AH battery
• Broadband Optical Receiver Module for digital terrestrial television. Usage as optical receiver unit in PON-‐FTTH networks (GPON and GEPON, including
CATV RF video overlay) with Satellite-‐TV RF video overlay.
• Premises ONT An ONT (Optical Network Terminal) is a media converter that receives transmission
signals, over the fibre network, from the OLT (Optical Line Terminal) situated in the Fibre Exchange located at either the William Nicol or Cedar Road gatehouse.
• The ONT shall typically consist of:
• 2 x RJ11 Voice POTS ports
• 4 x Ethernet ports • An F-‐Type RJ6 RF Port (TV)
• Fibre Termination Box: The fibre from the road and core network is terminated inside the Termination box in
order to patch onto the ONT.
The fibre termination Box can accommodate 4 duplex's pigtails and 8 splices.
Property Owner provisions:
The following are important items to keep in mind when designing or building the premises and are for the property owner’s account (i.e. not provided by Steyn City or ClearlineIS):
• A double 3 Pin Power Socket feeding 220Vac power into the IT Connection Box are to be provided by the property owner. (See detail above)
• 2 x 50mm HDPE Duct’s are to be installed from the closest Steyn City road infrastructure ICT Hand Hole into the IT Connection Panel, typically located in the garage. The ducts are not to exceed a bend radius of 1.5 m and have to be fitted with a draw rope/wire. (See detail above)
• All required drainage systems will be for the property owner’s account, as required to mitigate water ingress risk.
Reticulation into the building:
All ducting, sleeves and conduits for communication services inside the premises are installed prior to the garnishing of fibre to the premises.
It is advised that for telecommunication services within buildings, a structured cabling data cabling architecture with star-‐topology routing from a central data rack (ideally situated adjacent to the Steyn City provided IT Panel). 3 x 32mm UPVC pipes are required to connect the Steyn City IT Panel to the property owner provided data rack.
From the data rack, recessed 25mmPVC (preferably 32mm) conduits are to be routed from the data rack to each end connection point (telephone, TV and internet) within the premises, terminating in recessed ‘4x4’ boxes with RJ45 connector outlets.
From an aesthetic perspective, the outlet cover plates for these outlets can be selected from numerous industry standard products. Below are typical TV, Telephone and Internet outlet connectors required at the respective wall outlets:
• Television Services Can be delivered over IP (Internet Protocol) or RF (Radio Frequency) the client is to
provide an IP/RF Socket which would connect to the set top box or decoder.
• Analogue Phones can be connected via a RJ11 or RJ45 Socket
• Internet Services for Data and IP Telephony will be connected by a IP Socket (RJ45)
The below image illustrates a typical reticulation design in a premises. Multiple 25/32mm UPVC ducts are routed from the communication box (data rack) to each desired end point where IP/RF TV, Data and Voice Services can be connected. Keep in mind that it would be the property owner’s responsibility to obtain an IP internet router if multiple (more than 1) IP or Data points are required, whilst noting the more connections there are, the more conduiting is needed with more associated data cabling (i.e. Cat5e or Cat6).
NOTE: ADSL Routers are copper cable based technology and will NOT work on the fibre based Steyn City network and homeowners’ existing ADSL routers cannot be used for connectivity within Steyn City.
It is recommended that the conduits are either recessed in the wall (see green) or run within the ceiling (see purple), only teeing off at the desired connection into a recessed connection box.
*Note: typically all electronic equipment requires power and therefore it is recommended that all telephone, internet and television connection points are installed adjacent to power outlets.
How does the Television Service work over the Steyn City Network?
No satellite dishes are permitted nor required to receive DSTV, TopTV or Free to air channels within Steyn City.
DSTV: Property owners can connect any existing or new DSTV decoder to the F-‐Type connector wall socket provided by your TV cabling contractor. The Satellite distribution network deployed at Steyn City allows you to connect any DSTV satellite decoder to the fibre network. It is strongly recommended the property builder Television installer/contractor contact ClearlineIS for further information on how to connect modern decoders such as the Explora using a SAT-‐CR output.
TOP-‐TV: If you are an active Top-‐TV subscriber you will be able to access the TopTV bouquet over the Motorola IP Decoder available as an additional homeowner’s cost from ClearlineIS.
Free-‐to-‐Air Channels: The standard free-‐to-‐air channels including SABC 1,2,3 and e-‐TV as it is broadcast today will be available throughout Steyn City and can be viewed using the Motorola IP Decoder (for the homeowner’s cost).
OVHD: Property owners shall be able to access the new free-‐to-‐air satellite service broadcast by e-‐TV over the Steyn City IPTV network and you will be able to view all the channels broadcast by OVHD over your Motorola Decoder.
Below is an illustration of what the Motorola IP Decoder/STB (set-‐top-‐box) looks like:
It is important to note that for TopTV, Free-‐to-‐Air & OVHD services, the above Motorola decoder (a.k.a. set-‐top-‐box) shall be required at each connected TV outlet and shall be for the property owners cost (which can be obtained from ClearlineIS).
How do I apply for Communication Services at Steyn City?
Upon the purchase of your property at Steyn City, ClearlineIS shall explore with you the basic and value added services offered over the Steyn City Network, assisting you in determining the services that best match your specific communication needs.
These requirements shall be cross referenced with the available service & content providers on the Steyn City open access network and the options presented to you for your final selection.
Only ISP’s available on the Steyn City open access network shall be allowed to provide services within Steyn City. No wireless service providers shall be allowed to service any property within Steyn City.
ClearlineIS shall from time to time publish an updated list of service providers that are available over the Steyn City Network. The anticipated list of initial service providers include (note: Interim List below is not Final):
• Telkom • Neotel • DFA
As a Steyn City property owner, you shall be able to apply for services from one or from a variety of these service providers. To this extent you shall for instance be able to apply for a voice service from one service provider and for an internet broadband service from another. Ultimately as a Steyn City resident, you will have the flexibility of choice of a number of service providers competing for your business to ensure that you get the best service at the best price.