ICOLC 11th MeetingICOLC 11th MeetingFrench medical libraries,French medical libraries,

e-resourcese-resourcesand patrons’ access to and patrons’ access to

information information

major problems ; anymajor problems ; any solution ?solution ?

Paris, Oct. 28, 2009 G. CoboletParis, Oct. 28, 2009 G. Cobolet

One user : One user : 3 traditional settings3 traditional settings

1. University :1. University :Professors, researchers and students (internship…)Professors, researchers and students (internship…)Authority : ministry of higher education: ministry of higher education

2. Hospital :2. Hospital :the same academic populationthe same academic population+ health professionals (non academic) : physicians, + health professionals (non academic) : physicians,

surgeons, midwives…surgeons, midwives…AuthorityAuthority : ministry of health : ministry of health

3. City :3. City :Practitioners :physicians, nurses, paramedics et al. (daily Practitioners :physicians, nurses, paramedics et al. (daily

practice, continuing education)practice, continuing education)No authorityNo authorityBIUM :BIUM : 20% of the library users20% of the library users

Patrons’ featuresPatrons’ features * * very mobilevery mobile : : they move from one place to they move from one place to

another one (university, hospital, private office) another one (university, hospital, private office) during the work day, and they have to cope during the work day, and they have to cope with changes, according to the setting : # with changes, according to the setting : # status, # authority, and consequently # status, # authority, and consequently # information access.information access.

* * sharing the same needssharing the same needs : Journals : printed : Journals : printed (until 1999) : nowadays electronic format (until 1999) : nowadays electronic format (large collections or a few titles) ; databases ; (large collections or a few titles) ; databases ; ILL and document delivery (a substitute) : ILL and document delivery (a substitute) : photocopies and fax : now files are requested.photocopies and fax : now files are requested.

So, So, probably the major issue we’re probably the major issue we’re facing :facing : how to set up an understandable how to set up an understandable and transparent offer, whatever the place, and transparent offer, whatever the place, the user’s affiliation and status ?the user’s affiliation and status ?

Our proteiform patrons want to get the Our proteiform patrons want to get the information they need and/or to read.information they need and/or to read.

They don’t mind about the institutions, the They don’t mind about the institutions, the licenses’ constraints , etc.licenses’ constraints , etc.

1. Academic community1. Academic communityNo problem :No problem :

* Local in-house access to e-resources* Local in-house access to e-resources

* Remote access via the university* Remote access via the university''s LDAP s LDAP directorydirectory

(authentified and controlled access)(authentified and controlled access)

So they get what the university pays for and So they get what the university pays for and offers (via Couperin consortium) : in the offers (via Couperin consortium) : in the university premises and outside (from home, university premises and outside (from home, abroad, everywhere)abroad, everywhere)

2. Public hospitals2. Public hospitals2 types :2 types :2.1. Academic hospitals2.1. Academic hospitals : CHU : 32 in the : CHU : 32 in the

country country Close links with medical schools (med students’ Close links with medical schools (med students’

training ; professors as departments’ directors)training ; professors as departments’ directors)

* Academic patrons : no difficulty to access the e-* Academic patrons : no difficulty to access the e-collections from the hospital premisescollections from the hospital premises

* But non academic population : ?????* But non academic population : ????? * agreement between the university and the * agreement between the university and the

hospitalhospital * the hospital signs up a contract with publishers :* the hospital signs up a contract with publishers : a very few do it (Paris)a very few do it (Paris) * no resource : some cases* no resource : some cases

Public hospitalsPublic hospitals2.2.2.2. Non academic hospitalsNon academic hospitals : : the the

majority :majority : # sizes# sizes

* The students (internship : they move every 6 * The students (internship : they move every 6 months) have remote access to their months) have remote access to their university resourcesuniversity resources

* The other health professionals :* The other health professionals :

- the hospital signs up a contract with some - the hospital signs up a contract with some publishers : a very very few do it (via publishers : a very very few do it (via Uni.H.A. consortium), title per titleUni.H.A. consortium), title per title

- no resource : the vast majority- no resource : the vast majority

Practitioners in the cityPractitioners in the city* They have to move to the university. No * They have to move to the university. No

distant access outside of the university distant access outside of the university (since they don’t belong to the institution).(since they don’t belong to the institution).

* Some subscribe to one e-title.* Some subscribe to one e-title.

* Most of them : nothing, except printed * Most of them : nothing, except printed journals (when they subscribe to).journals (when they subscribe to).

* An experiment : BIUM + Elsevier (Freedom * An experiment : BIUM + Elsevier (Freedom collection ; controlled personal access) :collection ; controlled personal access) :

3 months=85€ ; 6 months=115€ ; 12 3 months=85€ ; 6 months=115€ ; 12 months= 225€. Everybody is not willing to months= 225€. Everybody is not willing to afford such an expense, relatively costly (30 afford such an expense, relatively costly (30 clients/year).clients/year).

To summarizeTo summarize* Hospitals (whatever their status and size are), * Hospitals (whatever their status and size are),

universities and small care units share the universities and small care units share the same public.same public.

* This public, according its status, the place, the * This public, according its status, the place, the job or the period, has the same needs, but not job or the period, has the same needs, but not the same rights nor the same access to e-the same rights nor the same access to e-literature.literature.

* Borders and jungle :* Borders and jungle : - strong institutional barriers : 2 ministries- strong institutional barriers : 2 ministries - varying funding sources and levels of - varying funding sources and levels of

funding : in most hospitals, scientific funding : in most hospitals, scientific information is not the major concern of information is not the major concern of managersmanagers

- several negotiating « networks » coexist : - several negotiating « networks » coexist : Couperin, Uni.H.A., AP-HP, InsermCouperin, Uni.H.A., AP-HP, Inserm

While expecting the development of open access While expecting the development of open access journals and institutional repositories that we journals and institutional repositories that we highly recommand and promote on our websites,highly recommand and promote on our websites,

1. to develop cooperative efforts between the 1. to develop cooperative efforts between the networks and the institutions. Why not to join networks and the institutions. Why not to join forces, competencies and portfolios to build up a forces, competencies and portfolios to build up a mutual offer, clear and understandable by every mutual offer, clear and understandable by every user ?user ?

2. to negotiate national licenses that would benefit 2. to negotiate national licenses that would benefit most people and avoid overlapping, gaps and most people and avoid overlapping, gaps and interest conflictsinterest conflicts

3. to set up an electronic document delivery 3. to set up an electronic document delivery service that might satisfy many requests (fees )service that might satisfy many requests (fees )